SJ-20100211152857-001-ZXWN MSCS (V3.09.21) MSC Server Guide To Documentation

ZXWN MSCS
MSC Server
Guide to Documentation
Version 3.09.21
ZTE CORPORATION
NO. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: (86) 755 26771900
Fax: (86) 755 26770801
URL: http://ensupport.zte.com.cn
E-mail: support@zte.com.cn
LEGAL INFORMATION
Copyright 2010 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of
this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations.
All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION
or of their respective owners.
This document is provided as is, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the
information contained herein.
ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject
matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee,
the user of this document shall not acquire any license to the subject matter herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice.
Users may visit ZTE technical support website http://ensupport.zte.com.cn to inquire related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.
Revision History
Revision No.
Revision Date
Revision Reason
R1.0
Feb. 28, 2010
First edition
Serial Number: SJ-20100211152857-001
Contents
About This Manual............................................. I

Declaration of RoHS Compliance ....................... I
Documentation Overview ..................................1
Overview....................................................................... 1
Applicable Product Version ............................................... 1
Documentation Structure................................................. 2
Contents of Product Manuals ............................................ 3
Product Manual Type ................................................... 3
Description Manual ..................................................... 3
Task Manual............................................................... 4
Reference Manual ....................................................... 5
Structure of Product Manuals ........................................... 6
Numbering Mode ............................................................ 6
User Document Index........................................9

Overview....................................................................... 9
Indexing Methods ........................................................... 9
Indexing by Subject Area ................................................ 9
Indexing by Life Cycle of Product .....................................10
Indexing by Intended Audience .......................................12
Indexing by Document Serial Number ..............................15
Reading Guides ............................................... 19

Overview......................................................................19
Relationships among Work Responsibility, Work Flow, and
User Documents ....................................................19
Work Responsibility- Work Flow Relationship .................19
Work Flow - User Document Relationship ......................20
Reading Guide...............................................................22
Overview..................................................................22
Need to Know Overall User Documents .........................22
Need to Learn Overall Product Knowledge .....................22
Confidential and Proprietary Information of ZTE CORPORATION
ZXWN MSCS Guide to Documentation
Need to Learn Knowledge and Method of Network

Planning ...........................................................22
Need to Know Hardware Installation Procedure ..............23
Need to Learn Software Installation Procedure...............23
Need to Learn Configuration Procedure .........................23
Need to Know Product Operating Method ......................24
Need to Know Common Maintenance Methods ...............24
Need to Know Fault Handling Methods ..........................25
Need to Know Performance Report and Performance
Evaluation Method .............................................25
User Document Issuance................................. 27

Overview......................................................................27
User Document Issuance ................................................27
Paper Copies Issuance................................................27
Electronic User Document Issuance..............................27
Supplementary Issuance after Version Upgrade .............28
User Document Application and Acquisition .......................29
Application through Contract .......................................29
Application through Email ...........................................29
Application through Fax ..............................................29
Downloading Electronic User Documents.......................29
Feedback ......................................................... 31
Overview......................................................................31
Feedback through Email .................................................31
Feedback through Website ..............................................31
Feedback through Telephone ...........................................33
Feedback through Fax ....................................................33
Figure.............................................................. 35
Table ............................................................... 37
Index .............................................................. 39
II
About This Manual

Purpose
Intended
Audience
Prerequisite Skill
and Knowledge
What Is in This
Manual
FCC Compliance
Statement
This guide helps the audience to use the whole set of ZXWN MSCS
documentations.
This manual is intended for:
Engineers whose works are related with the ZXWN MSCS system
Personnel who need to know the ZXWN MSCS system.
To use this manual effectively, users should have a general understanding of wireless telecommunications technology.
This manual contains the following chapters:
Chapter
Summary
Chapter 1, Documentation
Overview
Describes the product version

applicable to the whole set of
ZXWN MSCS product manuals,
and brief contents of the product
manuals
Chapter 2, User Document Index
Describes user document indexing

methods
Chapter 3, Reading Guides
Describes the relationships among

work responsibility, work flow
and the product manuals, and
recommends different manuals
for different purposes
Chapter 4, User Document

Issuance
Describes the user document

issuance method, and how
to apply for and obtain user
documents
Chapter 5, Feedback
Describes feedback channels and

methods
This device complies with part 15 of the FCC Rules. Operation is

subject to the following two conditions.
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate
the equipment.
Conventions
ZTE documents employ the following typographical conventions.
Typeface
Meaning
Italics
References to other Manuals and documents.
Quotes
Links on screens.
Bold
Menus, menu options, function names, input fields,

radio button names, check boxes, drop-down lists,
dialog box names, window names.
CAPS
Keys on the keyboard and buttons on screens and

company name.
Note: Provides additional information about a
certain topic.
Checkpoint: Indicates that a particular step needs
to be checked before proceeding further.
Tip: Indicates a suggestion or hint to make things
easier or more productive for the reader.
Mouse operation conventions are listed as follows:
II
Typeface
Meaning
Click
Refers to clicking the primary mouse button

(usually the left mouse button) once.
Double-click
Refers to quickly clicking the primary mouse button

(usually the left mouse button) twice.
Right-click
Refers to clicking the secondary mouse button

(usually the right mouse button) once.
Declaration of RoHS
Compliance
To minimize the environmental impact and take more responsibility
to the earth we live, this document shall serve as formal declaration that ZXWN MSCS manufactured by ZTE CORPORATION are in
compliance with the Directive 2002/95/EC of the European Parliament - RoHS (Restriction of Hazardous Substances) with respect
to the following substances:
Lead (Pb)
Mercury (Hg)
Cadmium (Cd)
Hexavalent Chromium (Cr (VI))
PolyBrominated Biphenyls (PBBs)
PolyBrominated Diphenyl Ethers (PBDEs)
The ZXWN MSCS manufactured by ZTE CORPORATION meet

the requirements of EU 2002/95/EC; however, some assemblies
are customized to client specifications. Addition of specialized,
customer-specified materials or processes which do not meet the
requirements of EU 2002/95/EC may negate RoHS compliance of the
assembly. To guarantee compliance of the assembly, the need for
compliant product must be communicated to ZTE CORPORATION in
written form. This declaration is issued based on our current level
of knowledge. Since conditions of use are outside our control, ZTE
CORPORATION makes no warranties, express or implied, and assumes
no liability in connection with the use of this information.
This page is intentionally blank.
II
Chapter
Documentation
Overview
Table of Contents
Overview...........................................................................
Applicable Product Version ...................................................
Documentation Structure.....................................................
Contents of Product Manuals ................................................
Structure of Product Manuals ...............................................
Numbering Mode ................................................................
1
1
2
3
6
6
Overview
Description
This chapter introduces the product version applicable to the whole

set of ZXWN MSCS product manuals and brief contents of the product manuals.
Applicable Product Version

Description
Product manuals correspond to product versions. The version information provided on the cover of the manual indicates the product version. Sometimes the product subsystem version information is also provided on it.
Because there are differences between product versions, and between product manuals with different product versions, it is required to refer to the right manual consistent with the product
version.
Version
Item
Model
Version No.
Product
ZXWN MSCS
V3.09.21
Note:
Users do not need to pay attention to the product subsystem version.
Documentation Structure
In using the documentation, please first read this manual to get a
general idea of the documentation structure as well as the functions, and the modular design project of the manuals.
Figure 1 shows the structure of product manual. Users can select
relevant contents of product manuals for querying and browsing
according to the actual requirements.
FIGURE 1 DOCUMENTATION STRUCTURE
Chapter 1 Documentation Overview
Contents of Product Manuals

Product Manual Type
Description
According to the functions of manuals, the product manuals can

be divided into three following categories:
Description manual
Task manual
Reference manual
Description manuals describe the background knowledge and concepts of the product to help readers to understand products accurately.
Task manuals focus on the operating procedures of tasks to guide
engineers to perform effective and correct operations. Some description topics are also contained in task manuals.
Reference manuals provide detailed information about the equipment to provide engineers with accurate reference information so
that they can understand the product better and perform more
practical operations.
Among these three types of product manuals, task manuals serve
as a core, which directly guide engineers to operate the equipment.
Description manuals help engineers to understand the equipment
well, which facilitates them operating the equipment. Reference
manuals provide accurate information, which guarantee correctness of their operations.
The following is a brief introduction to contents of each kind of
product manual.
Description Manual
Description
The brief introduction to the contents of description manuals is as

follows.
Manual
Contents
Technical
Description
Gives an overall introduction to ZXWN MSCS,

including the basic knowledge, interfaces, applied
protocols, services, and functions, which help
engineers to learn the basic information of the
product, and master the system structure of the
core network
Product
Description
Describes the system structure, technical indices,

networking modes of ZXWN MSCS, which helps
engineers to master the principle of the ZXWN
MSCS system.
Manual
Contents
Hardware
Description
Focuses on hardware of the equipment including

the cabinet, shelf, board, and cable. Describes
the structure, function, signal flow direction,
specifications, and technical parameters of ZXWN
MSCS, which helps engineers to learn more details
about the product hardware
Task Manual
Description
The brief introduction to the contents of task manuals is as follows.

Manual
Contents
Hardware
Installation
Describes the hardware structure of the ZXWN

MSCS equipment, preparations before the
equipment installation, equipment installation
mode, board check and power-on, equipment
packaging, and equipment storage and
transportation, which guide engineers to install the
hardware system
Software
Installation
Describes the software installation procedure,

which guides engineers to install the software
system
OMM Operation
Reference
Describes OMM operation methods and interface

parameters, which guides engineers to configure
data, perform system debugging and maintenance
Data
Configuration
Guide (MSCS)
Describes the flow, preparations and detailed

procedure of data configuration, which guides
engineers to configure each kind of data
Data
Configuration
Guide (MGCF)
Describes the flow, preparations and detailed

procedure of data configuration, which guides
engineers to configure each kind of data
Component
Replacement
Describes the procedure of replacing components

and related precautions, which guides engineers to
correctly replace components
Performance
Management
Describes basic concepts and basic operations of

the performance management system, which guide
engineers to create performance management
tasks, query performance data, make performance
reports, and perform performance statistics
Alarm
Manangement
Describes the concepts and operations of the ZXWN

MSCS alarm management and alarm monitoring
System
Debugging
Describes basic concepts and basic operations of

the ZXWN MSCS system, which guide engineers to
perform system debugging
Manual
Contents
Routine
Maintenance
Describes routine maintenance items and operating

procedures, which guides engineers to periodically
maintain the equipment to guarantee normal
running of the equipment
Troubleshooting
Describes troubleshooting methods, which guides

engineers to troubleshoot typical faults
Emergency Fault
Handling and
System Recovery
Describes the emergency handling and system

recovery flow as well as typical emergency
handling, which guides engineers to handle
emergencies, and to contact necessary technical
support agencies to recover the system within a
short time
Common
Configuration
Operation Guide
Describes the common operation methods and

procedures of the ZXWN MSCS system, which guide
engineers to perform operation and maintenance
Basic Service
Feature
Description and
Implementation
Describes the ZXWN MSCS products, including

basic services, features, application scenarios,
deployment, implementation, signaling flows,
and configurations, thus to help engineer fully
understand and correctly use its basic services.
Supplementary
Service Feature
Description and
Implementation
Describes the ZXWN MSCS products, including

supplementary services, features, application
scenarios, deployment, implementation, signaling
flows, and configurations, thus to help engineer
fully understand and correctly use its basic services
Traffic and Load

Control
Describes the principles and data configuration

methods of the traffic and load control, thus to
help engineer grasp the service functions of traffic
and load control
Reference Manual
Description
The brief introduction to the contents of reference manuals is as

follows.
Manual
Contents
Alarm Reference
Describes meanings and causes of the alarm,

and the related handling measures, which can be
referred to when engineers eliminate alarms
Notification
Reference
Describes meanings and causes of the notification

information, and the related handling measures,
which can be referred to when engineers process
notification information
Manual
Contents
Performance
Counter
Reference
Describes the meanings and measurement

triggering points of performance measurement
items, which can be referred to when engineers
perform performance maintenance
Performance
Calculation Item
Reference
Describes the calculation formulas and meanings

of the performance indices preset on the network
management system, which can be referred to
when engineers analyze performance data and
monitor performance indices
Structure of Product Manuals

Description
The basic structure of each kind of product manual is the same, including a cover page, a copyright page, a feedback table, preface,
contents, body and appendixes. Each part is described as follows.
Cover Page
On the cover page, the information about the product model No.,
product specifications, product name, manual name, product version No., contact methods and the technical support website address is provided.
Copyright Page
On this page, legal declarations and documentation information

are provided.
Feedback Table
The feedback table is provided for asking for users comments and
suggestions on improving the quality of the product manual, which
builds a bridge of communications between ZTE and readers.
Preface
In the preface, a brief introduction to the manual, as well as document conventions are provided.
Contents
The contents include the body contents, figure contents and table
contents. The contents enable users to easily find required text,
figure or table information.
Body
The body provides most of the product knowledge and information.

In the body, chapters of each kind of manual differ from each other.
But they all boast clear consecution and detailed contents.
Appendix
In the appendixes, some useful information about the product is

provided. This part may vary with different manuals. It is possible
to have one or more appendixes in a manual. For example, the
English Abbreviation is often provided in this part, which enables
users to find the meanings of some abbreviations appearing in the
manual.
Numbering Mode
Description
Serial No.
Every manual has a document serial No. and a revision No., which
facilitate users finding the specific manual, and knowing the issue
time and update information about the manual.
Format: SJ-YYYYMMDDXXXXXX-AAA, as shown in Table 1.
TABLE 1 DOCUMENT SERIAL NO.

Item
Description
Example
SJ
Prefix of the document serial No.
SJ
YYYYMMDD
Date
20100125
XXXXXX
Documentation No.
103053
AAA
Manual No.
001
The document serial No. is a code designed for easy search and
management. Each manual has its unique serial No. On the
technical support website (ensupport.zte.com.cn), product manuals can be searched according to the serial No.
Revision No.
Format: yyyymmdd-Rx.x, as shown in Table 2.

TABLE 2 REVISION NO.
Item
Description
Example
yyyymmdd
Archiving date. It varies with each

revision
20100125
Revision version of the product manual
x.x
Revision No. of the manual, which varies

sequentially with the each revision
1.0
The document revision No. reflects the document update and the
update date.
In each manual, the revision history of the document is recorded,
as shown in Table 3.
TABLE 3 REVISION HISTORY
OF THE
DOCUMENT
Revision No.
Revision Date
Revision Reason
R1.0
Jan. 25,2010
First edition
R1.1
Feb. 04,2010
Modified disk array name
Chapter
User Document Index

Table of Contents
Overview........................................................................... 9
Indexing Methods ............................................................... 9
Indexing by Subject Area .................................................... 9
Indexing by Life Cycle of Product .........................................10
Indexing by Intended Audience ...........................................12
Indexing by Document Serial Number ..................................15
Overview
Description
This set of user documents has lots of contents, so it is hard for

users to read all the documents. To solve this problem, Guide to
Documentation is written for users to find the required documents,
get useful information, and successfully perform some operations
and solve some problems according to the contents in the documents. Therefore, this set of user documents can be considered
as a library about this product.
This chapter introduces user document indexing methods.
Indexing Methods
Description
Product manuals and other user documents cover basic product

knowledge, installation, debugging, data configuration, test,
maintenance, and network management, and may be used as a
reference for those engineers who want to know about these or
who do such work.
The following sections introduce how to find the required document
from so many documents.
Indexing by Subject Area

Description
For user documents, a subject area is a set of user documents

describing knowledge, or operation methods and procedures of a
certain aspect. Documents with a common or similar attribute
belong to one subject area. User documents of all subject areas

should cover a complete end-to-end system or product with all
aspects.
List of User
Documents
Table 4 shows a list of user documents indexed by subject area.

TABLE 4 USER DOCUMENTS INDEXED
BY
SUBJECT AREA
Subject Area
User Document
General
Technical Description
Product Description
Hardware Description
OMM Operation Reference
Alarm Management
Performance Management
System Debugging
Basic Service Feature Description and
Implementation
Supplementary Service Feature Description
and Implementation
Traffic and Load Control
Installation
Hardware Installation
Software Installation
Provisioning
Data Configuration Guide (MSCS)

Data Configuration Guide (MGCF)
Common Configuration Operation Guide
Maintenance
Alarm Reference
Notification Reference
Routine Maintenance
Emergency Fault Handling and
System Recovery
Troubleshooting
Component Replacement
Performance Calculation Item Reference
Performance Counter Reference
Indexing by Life Cycle of

Product
Description
10
Every product serving a carrier has its life cycle. Each lift cycle
stage has some corresponding user documents.Figure 2 shows the
life cycle stages of a product.
Chapter 2 User Document Index
FIGURE 2 PRODUCT LIFE CYCLE
The tasks at each stage are different and the user documents for
this stage may be different.
List of User
Documents
Table 5 shows a list of user documents indexed by life cycle stage.

BY
Life Cycle
Stage
Main Task
Purchasing
Purchasing decision
LIFE CYCLE
User Document
Product Description
Planning and
design
Hardware planning
Network planning
Product Description
Service planning
Engineering planning
and design
Installation
Hardware installation
Software installation
Installation test
11
User Document
Life Cycle
Stage
Main Task
Provisioning
Office data provisioning
Adjacent office data

provisioning
Data Configuration Guide

(MSCS)
(MGCF)
Basic Service Feature
Description and
Implementation
Supplementary Service
Feature Description and
Implementation
Acceptance
test
Function test
System Debugging
Maintenance
Equipment monitoring
Routine Maintenance
Alarm Management
Alarm Reference
Troubleshooting
Emergency Fault Handling
and System Recovery
Common Configuration
Operation Guide
Software and hardware

maintenance
Routine Maintenance
Performance evaluation
and optimization
Performance Calculation
Item Reference
Performance Counter
Reference
Indexing by Intended
Audience
Description
12
Intended audience refer to the persons who will read the user documents and whom the user documents are designed for. Intended
audience include:
Purchasing engineer
Planning engineer
Installation supervision engineer
Equipment installation engineer
Debugging engineer
Data engineer
Attendant
Maintenance engineer
Note:
The specific name and classification of intended audience depend
on the carriers internal administration system. In a big office the
personnel are generally assigned to more specific posts and tasks,
while a small office may have fewer categories since one person
may take on more tasks because of limited human resources.
Readers of different categories have different tasks, and may have
different requirements for user documents. Therefore, the intended audience of each document may be different.
List of User
Documents
Table 6 shows a list of user documents indexed by intended audience.

BY
INTENDED AUDIENCE
Intended
Reader
Responsibility
User Document
Purchasing
engineer
Purchasing
Product Description
Planning
engineer
Networking design
System configuration
Product Description
System performance
evaluation and
optimization
Item Reference
Performance Counter
Reference
Installation
supervision
engineer
Instructing installation
engineers to conduct
hardware installation
Assuring installation
quality
Equipment
installation
engineer
Hardware installation
13
Intended
Reader
Responsibility
User Document
Debugging
engineer
Debugging
before equipment
commissioning
System function test

Cutover
Capacity expansion
Upgrade
System Debugging
Item Reference
(MSCS)
(MGCF)
Operation Guide
Data
engineer
Making office data,

service data, and
subscriber data
Making performance
data reports

(MSCS)
(MGCF)
Operation Guide
Basic Service Feature
Description and
Implementation
Supplementary Service
Feature Description and
Implementation
Item Reference
Performance Counter
Reference
Attendant
Routine equipment
maintenance
Routine Maintenance
Handling simple alarms
Alarm Reference
Reporting severe faults
Alarm Management

Operation Guide
Maintenance
engineer
14
Software and hardware

maintenance
Alarm Reference
Handling alarms
Routine Maintenance
Locating and handling

common faults
Troubleshooting
Handling or helping
engineers from the
equipment supplier to
handle severe faults
Emergency Fault Handling

and System Recovery
Indexing by Document Serial

Number
Description
List of User
Documents
Document serial number is a unique code for each product manual.
Note:
Only product manuals are introduced here.
Table 7 lists a list of product manuals indexed by document serial
number.
TABLE 7 PRODUCT MANUALS INDEXED
BY
DOCUMENT SERIAL NUMBER
Document Serial
No.
Edition
User Document
SJ-2010021115285
7-001
R1.0
ZXWN MSCS MSC Server Guide

to Documentation
SJ-2010021115285
7-002
R1.0
ZXWN MSCS MSC Server

SJ-2010021115285
7-003
R1.0

Product Description
SJ-2010021115285
7-004
R1.0

SJ-2010021115285
7-005
R1.0

SJ-2010021115285
7-032
R1.0

SJ-2010021115285
7-006
R1.0
ZXWN MSCS MSC Server Data

Configuration Guide (MSCS)
SJ-2010021115285
7-007
R1.0
ZXWN MSCS MSC Server Data

Configuration Guide (MGCF)
SJ-2010021115285
7-008
R1.0

System Debugging
SJ-2010021115285
7-009
R1.0
SJ-2010021115285
7-010
R1.0

Operation Guide
SJ-2010021115285
7-011
R1.0
ZXWN MSCS MSC Server Alarm

Management
SJ-2010021115285
7-012
R1.0

15
16
Document Serial
No.
Edition
User Document
SJ-2010021115285
7-013
R1.0
ZXWN MSCS MSC Server OMM

Operation Reference
SJ-2010021115285
7-014
R1.0

(Global Traffic I)
SJ-2010021115285
7-015
R1.0

(Global Traffic II)
SJ-2010021115285
7-016
R1.0

(Signal Measurement I)
SJ-2010021115285
7-017
R1.0

(Signal Measurement II)
SJ-2010021115285
7-018
R1.0

(Base Measurement I)
SJ-2010021115285
7-019
R1.0

(Base Measurement II)
SJ-2010021115285
7-020
R1.0

(Global Measurement and
Charge Statistics)
SJ-2010021115285
7-021
R1.0

(Combination Traffic)
SJ-2010021115285
7-022
R1.0

(Special Operation)
SJ-2010021115285
7-023
R1.0

(Handover Operation)
SJ-2010021115285
7-024
R1.0

Performance Calculation Item
Reference
SJ-2010021115285
7-025
R1.0

SJ-2010021115285
7-026
R1.0
ZXWN MSCS MSC Server Alarm

Reference
SJ-2010021115285
7-033
R1.0

Document Serial
No.
Edition
User Document
SJ-2010021115285
7-027
R1.0

Troubleshooting
SJ-2010021115285
7-028
R1.0

Emergency Fault Handling and
System Recovery
SJ-2010021115285
7-029
R1.0

Routine Maintenance
SJ-2010021115285
7-030
R1.0
ZXWN MSCS MSC Server Basic

Service Feature Description and
Implementation
SJ-2010021115285
7-031
R1.0

Supplementary Service Feature
Description and Implementation
17
18
Chapter
Reading Guides
Table of Contents
Overview..........................................................................19
Relationships among Work Responsibility, Work Flow, and
User Documents................................................................19
Reading Guide...................................................................22
Overview
Description
This chapter describes the relationships among work responsibility, work flow and the product manuals. Different manuals are
recommended for different purposes.
Relationships among Work

Responsibility, Work Flow,
and User Documents
Work Responsibility- Work Flow
Relationship
Description
When doing some work, everyone does it in a certain way and in a

certain order until the work is finished. If everyone works in their
own ways, it is possible that the work effectiveness is different, or
even that incorrect operations bring losses. Therefore, it is necessary to work out a work flow that can standardize the operators
behaviors to guarantee consistent work efficiency.
The work responsibility of the person who uses the document is
specified in the carrier management rules. There is a one-to-one
correspondence between the work flow and the work responsibility.
19
Work Flow Design
The purpose of designing the work flow is to complete the work in

the optimized order to guarantee consistent work result and the
highest work efficiency.
The work flow is designed based on clear work responsibility. The
procedure to design the work flow is as follows:
1. Analyze post responsibility.
2. Divide the work procedure into several steps that can bring
about a certain result.
3. Perform peer review.
4. Verify the flow.
5. Determine and release the flow.
Tip:
Some steps in the flow can be omitted in some cases.
Work Flow - User Document

Relationship
Description
Every step in a work flow needs to be implemented by the specific

personnel. The executors should have sufficient level of skills and
knowledge to implement each step. However, there are no detailed
implementing instructions inferred from the flow itself.
Serving engineers at different posts, user documents provide guidance and reference information for the executors (usually different
kinds of engineers) to implement each step in the work flow. By
reading product manuals, the executors can improve their skills
and enhance their knowledge levels. Therefore, the high work efficiency can be guaranteed.
Work Flow-User
Document
Relation Design
As for the relationship between the work flow and the user documents, simply speaking, the user documents provide direct or
indirect guidance and reference information for implementation of
each step in the work flow. A full understanding of the relationship between the work flow and the user document helps readers
to select the related documents to read to enhance their work efficiency.
The relationship between the engineering flow and the user document can be designed in light of the work steps determined in the
work flow and based on the above-mentioned relationship. The
designed procedure is as follows:
1. Analyze the required skills and knowledge level of the person
who implements each step.
2. Find user documents that can improve the skills and knowledge
level of executors.
Example
20
The following introduces the user documents that may be referred

during alarm handling, by taking an example, where maintenance
engineers handles common alarms, as shown in Figure 3.
Chapter 3 Reading Guides
FIGURE 3 USER DOCUMENTS
TO
BE REFERRED
TO
Tip:
The above flow only covers general operations of maintenance engineers. If the maintenance engineers are very familiar with the
product, it may be unnecessary for them to refer to any user document.
It can be inferred from this flow that maintenance engineers can
refer to one or several kinds of user documents during the process
of handling alarms. This flow clearly represents the relationship
between the user documents and the work flow.
Since there are so many works, and the work flow varies with
different posts, readers can design the relationship between the
work flow and the user documents based on those work flows that
they are familiar with. Readers should learn more about the documents, and store them well for quick reference at key time.
21
Reading Guide
Overview
Description
Uses have their own purpose when reading any one of user documents. If uses have a clear purpose and select the appropriate
document, then they can get twice the result with half the effort.
From the perspectives of various purposes, some manuals for
reading and reference are recommended in the following topics.
Need to Know Overall User

Documents
Recommended documents: Guide to Documentation
Guide to Documentation is the gateway of user documents,
through which users can know general situation of user documents.
Guide to Documentation introduces:
Types, and indexing methods of user documents
Contents and reading methods of a complete set of product

documents
Issuance, application channel and feedback of user documents.
Need to Learn Overall Product

Knowledge
Recommended documents:
Product Description
The above documents introduce product knowledge from various

perspectives, helping readers to understand the overall product
knowledge.
Need to Learn Knowledge and

Method of Network Planning
22
Product Description
The above documents describe product knowledge from various

perspectives, including proposals about network planning.
Need to Know Hardware Installation

Procedure
The above documents describe hardware information, hardware

installation method and how to replace the faulty components.
Need to Learn Software Installation

Procedure
The above documents describe software information, software installation method, how to initialize the equipment, and how to replace faulty component when it is necessary.
In most cases, it is necessary to install some software on the site,
such as operating system, database and version software on the
server. Software for boards is usually loaded before delivery and
does not need to be installed on the site. But it may be necessary
to load software for boards for some special requirements.
Need to Learn Configuration

Procedure
Data configuration Guide (MSCS)
Data configuration Guide (MGCF)
Basic Service Feature Description and Implementation
23
Supplementary Service Feature Description and Implementation
The above documents introduce the basis, principles and procedure of data configuration.
After equipment installation, it is a must to make configuration
data according to connection conditions and hardware configuration of each NE. Configuration data reflect logical relations among
NEs, and among units in a NE. The equipment controls the running
of the NE based on these relations.
Configuration data are very important. Once they are wrong, the
system can not work normally, and even can not provide services. Therefore configuration data should be often backed up.
The backed-up data can be used to recover the system when it is
necessary to ensure that the system runs normally in a short time.
Need to Know Product Operating

Method
System Debugging
Common Configuration Operation Guide
For various requirements of different posts, the above documents

introduce operating methods and procedures of each part to guide
readers how to do. They also provide some reference information.
Need to Know Common Maintenance

Methods
Routine Maintenance
Alarm Reference
The above documents introduce operating methods and operating

procedures of routine maintenance.
24
Need to Know Fault Handling

Methods
Alarm Reference
Troubleshooting
Emergency Fault Handling and System Recovery
The above documents introduce fault handling methods and reference information.
Need to Know Performance Report

and Performance Evaluation Method
Performance Calculation Item Reference
The above documents introduce the making method of performance reports, performance evaluation method and reference information.
25
26
Chapter
User Document Issuance

Table of Contents
Overview..........................................................................27
User Document Issuance ....................................................27
User Document Application and Acquisition ...........................29
Overview
Description
This chapter describes the user document issuance method, and

how to apply for and obtain user documents.
User Document Issuance

Paper Copies Issuance
Product manual paper copies
Maintenance Experiences paper copies
Product manual paper copies are generally delivered to users together with the equipment, the number of which is based on the
contract.
Maintenance Experiences paper copies are generally delivered to
users by mail.
Electronic User Document Issuance

Description
Electronic user documents contain the following documents:
Electronic user documents and CDs of product manuals
Electronic user documents of Maintenance Experiences
Electronic user documents of Online help
Electronic user documents on special issues, which are delivered aperiodically
27
Issued by CD
CDs of product manuals are generally delivered to users together

with the equipment, the number of which is based on the contract.
Issued by online
help
Integrated in the version software, online help files are delivered

to users together with the version software. Online query can be
used after the version software is installed.
Issued by Website
User documents issued by ZTE technical support website

(http://ensupport.zte.com.cn) are as follows:
Product Manuals
Maintenance Experiences
Electronic user documents delivered aperiodically
ZTE Technical Support Website provides query and downloading

services, and query methods are as follows:
Queried by document serial number or keywords
Queried by product category
Advanced search query
Tip:
For the first time when you log in ZTE Technical Support Website,
it is required to register at first. Refer to registration wizard instructions for the registration method.
Issued by Email
Electronic user documents on special issues are delivered aperiodically to users by email. The email used to deliver user documents
is doc@zte.com.cn.
Supplementary Issuance after

Version Upgrade
After version upgrade, the original product manuals can not correspond to the new version. In this case, supplementary issuance
is necessary. The supplemented user documents are as follows:
CD of product manuals
Product manual paper copies
Tip:
Generally only CDs are delivered. If users need paper copies, contact the local ZTE office.
At the same time, the updated product manuals will be issued on
ZTE Technical Support Website.
28
Chapter 4 User Document Issuance
User Document Application

and Acquisition
Application through Contract
When a contract is signed, it is necessary to determine the number of sets of product manuals, and the number of CDs. ZTE will
deliver the user documents required in the contract while the contract is delivered.
Application through Email

If users need product manual CDs, maintenance experiences paper copies, or electronic user documents delivered aperiodically,
they can send emails to a designated mailbox (doc@zte.com.cn)
for application. The emails should include the user document applied for, users' addresses, and email addresses.
Tip:
To get product manual paper copies, contact the local ZTE office.
Application through Fax

If users need product manual CDs, maintenance experiences paper copies, electronic user documents delivered aperiodically, they
can send faxes to a designated number ((86) 755 26772236) for
application. The faxes should include the user document applied
for, users' addresses, and email addresses.
Note:
To get product manual copies, contact the local ZTE office.
Downloading Electronic User

Documents
ZTE Technical Support Website (http://ensupport.zte.com.cn) provides various electronic user documents.
29
The downloading procedure is as follows:

1. Input http://ensupport.zte.com.cn in the IE address bar,
and click the Go to link.
2. Click Register (this procedure is only needed when a user logs
in the website for the first time, and the registration process is
omitted here).
3. Input your account, password and authentication code. Click
the Log in button to log in.
4. Click Documentation.
5. Use one of the following three ways to query product manuals:
Input some keywords or a product serial number in keyword, and click the Search button.
Select a product category to enter the web page of the
detailed product user documents. Then click a product with
a certain version to see all its user documents.
Click the Advanced Search link to enter the detailed
searching page. You can select or input some or all items,
and then click the Search button.
6. You can find the required user documents through the vertical
scroll bar or page-turning operation.
7. Click the link of the found user document.
8. Click Documents Download.
9. Click Save.
10. Select the storage path and then click Save.
11. After download, click Close.
Tip:
Please visit ZTE Technical Support Website and download new
product manuals to maintain consistence between the version of
user manuals and the product version.
30
Chapter
Feedback
Table of Contents
Overview..........................................................................31
Feedback through Email .....................................................31
Feedback through Website ..................................................31
Feedback through Telephone ...............................................33
Feedback through Fax ........................................................33
Overview
Description
This chapter describes feedback channels and methods.
Feedback through Email

The mailbox to receive feedback is doc@zte.com.cn.
You can fill your feedback opinions in the feedback table.
Feedback through Website

On Technical Support Website, you can make a mark for each manual and propose your suggestions. The procedures of feedback
through website are as follows:
1. Input http://ensupport.zte.com.cn in the IE address bar,
and click the Go to link.
2. Click Register (this procedure is only needed when a user logs
in the website for the first time, and the registration process is
omitted here).
3. Input your account, password and authentication code. Click
the Log in button to log in.
4. Click Documentation.
5. Use one of the following three ways to query product manuals:
31
Input some keywords or a product serial number in keyword, and click the Search button.
Select a product category to enter the web page of the
detailed product user documents. Then click a product with
a certain version to see all its user documents.
Click the Advanced Search link to enter the detailed
searching page. You can select or input some or all items,
and then click the Search button.
6. You can find the required user documents through the vertical
scroll bar or page-turning operation.
7. Click the link of the found user document, and you will see the
following content in the left part of the window.
FIGURE 4 OPINION
ABOUT
DOCUMENTS
8. Select one option according to your opinion about this document, and input your improvement suggestions in Your suggestions, and then click the Submit button.
Tip:
Improvement suggestions can include some problems in the manual concerned. It would be better that the improvement suggestions are specific, facilitating us updating the manual.
32
Chapter 5 Feedback
Feedback through
Telephone
The telephone numbers for receiving feedback are (86) 755
26771900 and 800-9830-9830.
Feedback through Fax

The fax number for receiving feedback is (86) 755 26772236.
You can give us your opinions by filling in the feedback table.
33
34
Figure
Figure 1 Documentation Structure ........................................ 2

Figure 2 Product Life Cycle..................................................11
Figure 3 User Documents to Be Referred to ...........................21
Figure 4 Opinion about Documents ......................................32
35
36
Table
Table 1 Document Serial NO................................................. 7

Table 2 Revision NO. ........................................................... 7
Table 3 Revision History of the Document .............................. 7
Table 4 User Documents Indexed by Subject Area ..................10
Table 5 User Documents Indexed by Life Cycle ......................11
Table 6 User Documents Indexed by Intended Audience..........13
Table 7 Product Manuals Indexed by Document Serial
Number............................................................15
37
38
Index
A
authentication..............3031
D
Data configuration ......... 9, 23
Data Configuration....... 10, 12
Document serial number..... 15
I
Indexing method .................9
P
Product manual ................. 15
U
User document....................9
39

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ZXWN MSCS

Feb. 28, 2010

Serial Number: SJ-20100211152857-001

About This Manual............................................. I

User Document Index........................................9

Reading Guides ............................................... 19

Confidential and Proprietary Information of ZTE CORPORATION

ZXWN MSCS Guide to Documentation

Need to Learn Knowledge and Method of Network

User Document Issuance................................. 27

Confidential and Proprietary Information of ZTE CORPORATION

About This Manual

Personnel who need to know the ZXWN MSCS system.

Describes the product version

Chapter 2, User Document Index

Describes user document indexing

Chapter 3, Reading Guides

Describes the relationships among

Chapter 4, User Document

Describes the user document

Describes feedback channels and

This device complies with part 15 of the FCC Rules. Operation is

ZTE documents employ the following typographical conventions.

Confidential and Proprietary Information of ZTE CORPORATION

ZXWN MSCS Guide to Documentation

References to other Manuals and documents.

Menus, menu options, function names, input fields,

Keys on the keyboard and buttons on screens and

Mouse operation conventions are listed as follows:

Refers to clicking the primary mouse button

Refers to quickly clicking the primary mouse button

Refers to clicking the secondary mouse button

Confidential and Proprietary Information of ZTE CORPORATION

Hexavalent Chromium (Cr (VI))

PolyBrominated Biphenyls (PBBs)

PolyBrominated Diphenyl Ethers (PBDEs)

The ZXWN MSCS manufactured by ZTE CORPORATION meet

Confidential and Proprietary Information of ZTE CORPORATION

ZXWN MSCS Guide to Documentation

This page is intentionally blank.

Confidential and Proprietary Information of ZTE CORPORATION

This chapter introduces the product version applicable to the whole

Applicable Product Version

Confidential and Proprietary Information of ZTE CORPORATION

ZXWN MSCS Guide to Documentation

Confidential and Proprietary Information of ZTE CORPORATION

Chapter 1 Documentation Overview

Contents of Product Manuals

According to the functions of manuals, the product manuals can

The brief introduction to the contents of description manuals is as

Gives an overall introduction to ZXWN MSCS,

Describes the system structure, technical indices,

Confidential and Proprietary Information of ZTE CORPORATION

ZXWN MSCS Guide to Documentation

Focuses on hardware of the equipment including

The brief introduction to the contents of task manuals is as follows.

Describes the hardware structure of the ZXWN

Describes the software installation procedure,

Describes OMM operation methods and interface

Describes the flow, preparations and detailed

Describes the flow, preparations and detailed

Describes the procedure of replacing components

Describes basic concepts and basic operations of