Name : XYZ

E-mail ID: ABC@gmail.com

Phone No. : xxxxxxxxxxxxx

Current Job: Business Operation Analyst at Oracle

India.

Summary

More

than

Able

to

Highly

years

train

of

&

proficient

Experience

mentor
at

in

technical

&

personnel

determining

Data

Sales
&

requirement,

operations.
end

users.

preparing

reports.

Coordinating

Excellent

projects

presentation

&

communication

Operationalizing

Leading

High-Performance

skills.

New
Teams

in

Ideas

Culturally

Diverse

Organizations

Working in a high pressured work environment

Technical

Skills

Operating

Systems:

SAP:

SAP

Windows
R/3

7,

XP

ECC

&

6.0,

Core

98,

SAP

Windows

Sales

Server-2003

&

Distribution

Skills

SD:

Configuration of master data in sales and distribution like customer master data, material master data and
Customer

material

master

data.

Creating various types of sales documents such as inquiry, quotation, orders suck as cash sales, rush order,
free

of

charge

delivery.

Sales Documents Configuration of various Sales Orders, consignment sales, stock transfer, also for credit
memo,

returns

Delivery

Initial

Billing

and

document
stock

type

and

posting

documents

for

free

for

various

of

delivery
material

types

of

charge

materials

process

and

assignment

created

and

availability

sales

orders,

like

Credit

of

shipping

check

memo

etc.
in

Debit

points.
MMBE

memo

etc.

Pricing Configuration of pricing procedure with necessary condition types, access sequence, condition
tables

and

condition

records

as

per

the

type

of

order

and

delivery

of

the

materials.

Credit Management, based on the customer profile assigning credit groups and risk categories.
Special business transactions such as material determination, free goods determination, item proposal, listing
and

exclusion,

output

determination

and Bill

of

Material.

Applications: MS Excel, MS Office, PowerPoint, Dunn & Bradstreet, Hoovers, One Source, Siebel 8.0, Oracle
Applications,SAP R/3.

Professional Experience
WORK

EXPERIENCE

Oracle

10th
India

Roles

May

2011
Pvt

to
Ltd,

&

till

date
Bangalore

Responsibilities

Handling

Client

Environment

Role

EMEA
:

Process

ORACLE

Siebel

Call

EMEA

Center

Region

8.0

Business

Oracle

Operation

CRM
Analyst

Description:

Comparison between Siebel Call Center & Oracle CRM data, Pulling the data with the differences by running
SQL

Query

&

Updating

GCM

Account

&

GSI

Party

with

necessary

updation.

Responsibilities:

Downloading

reports

from

database

running

predefined

Distributing

Collating

Sending

report

Data

Quality

Environment

Role

data

to

the

file
:

workspace

Hiding

ORACLE

Siebel

Call

same

in

Maintenance

Client

Queries
analyst

the

the

Uploading

SQL

to

Accounts

EMEA

Center

Region

8.0

Business

Oracle

Operation

CRM
Analyst

Description:

Moving Account, Opportunities, Contacts, Activities from Loser Accounts to Winning Account.

Responsibilities:

Downloading

Disturbing

Collating

Sending

Reports
to

Analyst

the

the

report

data

for

the

same

Moving in Placid Application Tool

Worked for IBM (Bangalore) As Sales Model Specialist from [Nov 15th 2010 to Feb 14th 2011.(End
Contract)
Responsibilities
Working

with

the

knowledge

of

Excel

To provide the ability of document, review, and submit territory assignments, view the territory assignments of
others,
and
generate
reports
through
FRS.
To provide information in order to finalize territory assignments and quotas through FRS.
FRS

report

extracted

from

the

FRS

tool

after

all

the

necessary

updates.

Ensure maximum coverage of the account space, working in conjunction with Partners and field account
executives
where
necessary.
Reporting

to

team

lead

&

Manager

on

day-to-day

basis

IDS Software Solutions, (Bangalore) As Data Analyst 15th Sept 2008 to 30th July 2010
Roles

&

Handling
Client

EMEA
:

Responsibilities:
Worked

Process:

IDS

Environment
Role

Responsibilities

:
:
with

EMEA

Region

DUSQ

Application

Data
Microsoft

Excel

Analyst
&

Outlook

Analysis of new data received against the Database according to Priorities, Service Level Agreements and
data
input
cut
off
times
Timely

and

Record

all

accurate
data

Analyzing

all

Maintaining
Maintain

Work

input
new

Timely

and

Flow

Records

Process

of

input/changes

any

Training

and

data
input

ensure

to

or

amended

accurately

received

accurate
to

new

clearly

of

the

new

can

format.

the

new

work

Data.

defined

against
any

outstanding

Vehicle

in
or
be

Database

amended

monitored

joiners(Being

Data

accurately.

Mentor)

General Administration tasks as designated by the Team Leader

Oracle

India

Pvt.

Ltd

North

American

Sales

Region

(Bangalore)

Business operation analyst [June 12th 2006 to Sep 12th 2008]

Responsibilities
Primary purpose is to provide proactive and programmatic coverage of the Company install base & prospect
base

to

identify

up-sell,

cross-sell

&

new

customer

opportunities.

Ensure maximum coverage of the account space, working in conjunction with Partners and field account
executives
where
necessary
Experience

of

Responsible

Working

for

in

two

maintaining

the

different

Departments

Data

Quality

of

in
all

the

same

organization

data

used

by

sales.

Generating the Oracle Customer Database, by Analyzing the Company Overview, History, Products and
Competitors.
Working

on

Oracle

Applications

tools

like

OCO,

MPM,

GCD,

POI

etc.

To ensure the Business Name and Contact Information for the Sales Team by using the Secondary data.
(Different
kind
of
search
Engines-like,
Hoovers,
Google,
MSN,One
Source
)
Working as thin client user of Siebel CRM by Creating & Updating Accounts,Contacts,Opportunities in Siebel
Process

Training

to

the

new

joiners(Being

Maintaining

GDQ

Updating

day

Updating
Time

taken

Total

Report

Adhering

to

day

Pulled

the

and

from

job

allocated

complete

requestor

daily

task

quantity

to

the

the

this

and

Mentor)
Application

to
in

Updating

in

reporting

Quarter
to

Team

DUNs

task
region
End
Leader.
Lookup
Description

We are searching for DUNs for Account and Creating POI for getting DUNs as per request in the MPM/POI.
Responsibilities
Sales
Rep

Position

Collate
Sending

Transfer

to

the

another

position

file
file

as
from

to

per

requirement
Analysts
Requester

Moved on to PeopleSoft Expansion License Calculation Team

Key
Responsibilities
Oracle (PeopleSoft) product license contracts contain Term & Conditions that specify each customer must
annually recertify their use of the products based on contracted license metrics (i.e. annual revenue, number of
employees, operating budget, number of students). If a customers use of the product exceeds the

contracted license metric value they are required to acknowledge this fact on a recertification form and pay
Oracle an expansion license amount also specified in the original license contract.
Responsible for pulling contracts, reviewing contract Term & Conditions, recertifying licenses and calculating
expansion

license

revenue

as

part

of

the

support

revenue

process.

Calculating the Incremental License Fee (Fee which is collected by Oracle for Software Licenses), Check
Various Tools and get Document for Analyzing, Create a Per Pipe Opportunity, Making the License Verification
Form
to
send
it
to
client
If Triggered, Making the Ezquote, a macro enabled sheet used to make the Pay Order and other things.
Total

Quality

Checking

of

Whole

Team

with

number

of

Check

points

2005

April

Adhering to daily job and reporting to Process Manager

Personal Profile
Education

Anand Nagar Bangalore

B.Com

from

Bangalore

University