Documente Academic
Documente Profesional
Documente Cultură
INDEX
Name of the Service
Sl.
No.
1
Introduction on Mee S
Seva Services
List of Services
Login Process
Current Adangal
RoR 1B
FMB Copy
Certified Copy
Encumbrance Certificate
Income Certificate
10
Residence Certificate
11
Integrated Certificate
12
Mutation
13
F-Line Petition
14
Village Map
15
16
17
EBC Certificate
18
OBC Certificate
19
20
21
Key Contacts
Page No.
Government of AP wanted to provide the all the certificates like Current Adangal,
Residence, Income, Birth, Death, etc. online in the minimum time period there by
providing transparency and faster service to the citizen.
re categorized into A and B Categories. The A category
The MeeSeva services are
services are to be provided within a period of 15 minutes. B Category services
include processing by the concerned department. This requires some period of time.
The minimum period of days is fixed dif
differently
ferently as per the service. This period is
known as SLA (Service Level Agreement).
In the case of B category services if the time period for clearing the certificate
(Approve/Reject) goes beyond the SLA, the concerned Officers are alerted by the
District Administration.
The present services being offered in MeeSeva and their respective SLA and
charges are provided in the citizen charter of the kiosk.
In this handbook a simplified steps are provided which are useful for quick
reference.
1.
CURRENT ADANGAL
9. Number of Trees.
10. Source of irrigation and area irrigated.
11. Cultivators Details.
12. Utilisation of land under various categories.
13. Details of Crops grown season
season-wise.
14. Details of Mixed Crops.
Category Type
:A
Service Charges : Rs20/- In addition to statutory charges
Documents Required: 1. Application Form *
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
Select Current Adangal Service
Select the district,
ict, mandal & village and enter the year of survey as per the
customers request
Upon
pon selection the list of survey numbers available in the village are fetched and
shown
Select the survey
rvey no from the list and click on get details to fetch the Adangal
details from the department server.
In case if the survey no is not available, operato
operatorr has provision to enter the
survey no by selecting Others
Others in the list.
Enter all the remaining
ing applicant details and click on show payment button to
calculate the service charges.
For all those requests which require Tahsildar approval, Citizen has an option of
delivery of Adangal Copy either through post or Manual (at the centre).
Based on the delivery option chosen by the citizen, the service charges will be
calculated and displayed in the show payment.
After collecting he amount
unt from the customer, operator confirms the transaction
and on confirmation the receipt is generated as shown below.
Please note that in case if the operator does not have sufficient balance with
service provider, system will not accept the request.
Click on Print Adangal button to take the print out of the Adangal copy on the
pre printed stationery.
For those requests/cases where the data is not available in the Department
Database, the Print Adangal button will appear as disabled. Whenever the
request is approved by the respective Tahsildar,, this button gets enabled.
Note 1:
Present only the current Fasli year data i.e. 2010
2010-11
11 (July, 2010 to June,
2011) is available for MEE SEVA.
Please note that Document year (Fasli year) has to be entered as 2010 for
2010-11 Fasli year.
Note 2:
Requests accepted through this provision would go to Tahsildar workflow for
further processing and after his approval; the Adangal copy will be available to
the Kiosk operator.
Operator should
uld click on View Transactions and search for the specific
transaction id and take the print out of the Adangal Copy.
2.
ROR 1B
ROR is the Record of Rights. It is for providing the title deeds in the lands held by
the farmers. This register is maintained in Mandal Revenue Office for every village
separately. It contains 14 columns and includes the name
ame of the khatadar /father
name of the
he khatadar, khata number, survey number, classification of land, extent
held by khatadar Land Revenue.
Category Type
:A
Service Charges : Rs20/- In addition to statutory charges
Documents Required: 1. Application Form *
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
Select
elect the district, mandal & village and enters the Khata Number and click on
Get Details button to get the ROR 1B Details from the department server.
In case if the
he data is not available with the department server for the given
Khata Number, the request would go into the respective Tahsildar workflow for
approval.
For all those requests which require the approval of the Tahsildar,, citizen has an
option of delivery of ROR 1B Copy either through post or Manual (at the centre).
Based on the delivery option chosen by the citizen, the service charges are
calculated and
d displayed in the show payment panel.
Operator has to enter all the remaining applicant details and click on show
payment button to calculate the service charges.
After collecting the amount from the customer, confirm the transaction and on
confirmation the receipt is generated.
Click on Print ROR button to take the print out of the ROR 1B copy on the pre
printed stationery.
For those requests/cases where the data is not available in the Department
Database, the Print ROR button will appear as disabled. Whenever the request is
approved by the respective Tahsildar, this button gets enabled.
3.
FMB COPY
FMB is the Field measurement Book, which will have the field measurement
sketches of all individual Fields. Basing on these measurements, the survey
numbers are demarcated and disputes settled maps are drawn and areas calculated
mathematically only on the mea
measurements
surements recorded in this book. These maps will
have details of all the survey numbers of the village both agricultural, nonnon
agricultural including, topographical details.
Category Type
:A
Service Charges : Rs20/- In addition to statutory charges
Documents Required: 1. Application Form *
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
Select the district, Mandal
andal & village and enter the Survey Number for which the
FMB Copy is required.
Click on Get Details
ils button to get the FMB copy d
details
etails from the Department
server. If the FMB Copy is available with department, the Get
Get Details
Details button
will get disabled and the operator need to enter the applicant data to complete
the transaction.
In case if the FMB Copy is not available for a given survey number with the
department server, the request would go into respective workflow of the
Tahsildar for approval.
Enter
nter all the remaining details of the applicant and click on show payment
button to calculate the service charges.
After collecting the amount from the customer, confirm the transaction by
clicking on the confirm payment button.
On confirmation
mation the receipt is generated.
Click on Print FMB Copy button to take the print out of the FMB Copy.
Print
rint the above FMB Copy on the pre printed stationery.
For those requests/cases where the FMB data is not available in the Department
Database, the Print FMB Copy button will appear as disabled. Whenever the
request is approved by the respective Tahsildar,, this button gets enabled.
4.
5.
ENCUMBRANCE CERTIFICATE
An encumbrance is any right or interest that exists in someone other than the
owner of an estate and that restricts or impairs the transfer of the estate or lowers
its value.. An Encumbrance Certificate can be obtained through this service.
Category Type
:A
Service Charges : Rs120/-- (Service Charge 20 + Statutory 100)
Documents Required: 1. Applicat
Application Form *
* Denotes mandatory requirement of documents.
Click
lick on Help button, where he/she should enter the Document No and
Registration Year provided by the customer and click on submit button to fetch
the records from the Department server.
On search, the records will be fetched from the department se
server
rver and shown on
the screen as shown below.
Select the relevant record from the above list after confirming with customer,
upon selection automatically the relevant document data gets populated in the
application form.
Enter
nter all the remaining applicant de
details
tails and clicks on show payment button to
calculate the service charges.
After collecting the amount from the customer, confirm the transaction and on
confirmation
mation the receipt is generated
generated.
Please note that in case the operator does not have sufficient balance with service
provider (SCA), system will not accept the request.
On submission the request would go into respective SRO workflow for further
processing of the request.
6.
Income Certificate
ficate is the issued by the MRO for certifying all the sources of income.
This income certificate is used for the purpose of education. It is
- Issued on production of salary certificate in case of employees.
- Based on the revenue enquiry in case of business people, agriculturists.
Category Type
:B
Service Charges : Rs30/- In addition to statutory charges
Service Level
: 7 Days
Documents Required: 1. Application Form *
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
After selecting the Income Certificate Service in the Rev
Revenue
enue Department
services, the below screen would appear.
Operator has to chose Apply option for submitting the request for Income
Certificate. The other option called Request will be used in future to issue
Income Certificate under Category A.
Select the
he Apply option and enter all the remaining applicant details and income
particulars from various sources such as Income on land, Income on
Business, and Salary etc. and also the purpose of the request should be
mentioned.
Please note that all the mandatory fields have to be entered, otherwise request will
not be accepted by the system.
Operator has to select the Permanent Address of the applicant correctly as the
concerned mandal officials visit this place during the verification of his/her
income particulars.
Please note that based on the customer request, the delivery option (either through
post or Manual at the centre) has to be selected properly.
Based on the delivery option chosen by the citizen, the service charges are
calculated and displayed
yed in the show payment.
Collect
ollect the necessary supporting documents as indicated in the service page and
scan and upload to the system.
After collecting the amount from the customer, submit the request and on
confirmation the receipt is generated along wit
with
h the approximate date of
delivery.
Please note that in case operator does not have sufficient balance with service
provider (SCA), system will not accept the request.
7.
INCOME CERTIFICATE
Residence Certificate is generally issued to prove that the person bearing the
Certificate is a Domicile/Resident of the State/UT by which the Certificate is being
issued. This Certificate is required as proof of residence to avail Domicile/Resident
Quotas in educational institutions
tutions and in the Government Service, as also in case of
jobs where local residents are preferred.
Category Type
:B
Service Charges : Rs30/- In addition to statutory charges.
Service Level
: 7 Days
Documents Required: 1. Application Form *
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
Select Residence Certificate Service in the Revenue Department services
Select the Apply option to collect the customer request.
Please note that, Operator has to chose Apply option for submitting the request
for Residence Certificate. The other option called Request will be used in future to
issue Residence Certificate under Category A (on the spot).
Enter
er all the remaining applicant details and Residence particulars such as,
as since
how long the customer is staying in that place (Residen
(Residence Since (in years)) and
also mention the purpose of the request.
Select
elect the Permanent Address of the applicant correctly as the concerned
mandal officials visit this place during the verification of his/her Residence
particulars.
Based on the delivery option chosen by the citizen, the service charges are
calculated and displayed in the show payment.
Collect
ollect the necessary supporting documents as indicated in the service page and
scans and upload to
o the system.
After collecting the amount from the customer, submit the request and on
confirmation
mation the receipt is generated along with the approximate date of
delivery.
Please note that in case operator does not have sufficient balance with service
provider (SCA), system will not accept the request.
8.
On submission, the request would go to the respective MRO workflow for further
processing of the request.
Once the request is approved by MRO,
RO, go to view transactions and select the
date and service as Residence Certificate from the services list drop down.
Click
lick on the respective transaction id and click on Print
Print Certificate
Certificate button to
take the print out of the approved Residence Certificate.
INTEGRATED CERTIFICATE
Please note that all the mandatory fields have to be entered, otherwise request will
not be accepted by the system.
Operator has to select the Permanent Address of the applicant correctly as the
concerned mandal officials visit this place during the verification of his/her
Integrated Certificate particulars.
Please note that based on the customer request, the delivery option (either through
post or Manual at the centre) has to be selected properly.
Based on the delivery option chosen by the citizen, the service charges are
calculated and displayed in show payment.
Collect the necessary supporting document
documents
s as indicated in the service page and
scans and upload into the system.
After collecting the amount from the customer, submit the request and on
confirmation the receipt is generated with the approximate date of delivery.
Please note that in case operator does not have sufficient balance with service
provider (SCA), system will not accept the request.
9.
MUTATION
Mutation is a process through which Owner's name or his particulars like liabilities
get changed because of some type of transactions. The type of transaction may be
one of the following:
1.
2.
3.
4.
to
5.
6.
J-Slip-Sale
Sale through registered deed.
Inheritance - Change of Ownership because of death of the Owner.
Division of Land within the Family.
Pledge / Release - Change in liabilities because of loan from bank or repayment
bank.
Court Decree - Based on the Court Order.
Alienation - Conversion of land from agricultural to other purposes.
Operator has to select the Document District, Mandal & Village of the applicant
correctly as the concerned mandal off
officials
icials visit this place during the verification of
his/her particulars.
After collecting the amount from the customer, submit the request and on
confirmation the receipt is generate
generated along with the approximate date of
delivery.
Please note that in case operator does not have sufficient balance with service
provider (SCA), system will not accept the request.
On submission, the request would go to the respective Tahsildar workflow for
further processing of the request.
Once the request is approved by Tahsildar, he would send the proceedings to
the operator address through courier/registered post.
10.
F-LINE
LINE PETITIONS/SUB DIVISION
F-Line Petition is for the outer boundary line in a sketch, which signifies the actual
field boundaries of the outer lines of the sketch. Petitions for demarcation of
boundaries are entertained by the concerned Tahsildar only and Mandal Surveyors
conduct demarcation after writte
written approval of the MROs concerned.
Category Type
:B
Service Charges : Rs30/- (30 + Stipulated Statutory Charges)
Service Level
: 30 Days
Documents Required: 1. Application Form *
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
Select F-LINE
LINE PETITIONS/SUB DIVISION Service in the Revenue Department
services.
Enter
nter all the remaining applicant details such as applicant name,
Father/Husband Name, permanent address etc. along with Document Particulars
such as district, mandal, village and Document Type (F
(F-Line
Line Petition/Sub
Division), Category and Land Boundaries etc.
Enter all the remaining applicant deta
details and collect the necessary supporting
documents as indicated in the service page and scan and upload to the system.
Please note that all the mandatory fields have to be entered, otherwise request will
not be accepted by the system.
Operator has to selectt the Document District, Mandal & Village of the applicant
correctly as the concerned mandal officials visit this place during the verification
of his/her particulars.
After collecting the amount from the customer, operator submits the request
and on confirmation
rmation the receipt is generated along with the approximate date of
delivery.
Please note that in case operator does not have sufficient balance with service
provider (SCA), system will not accept the request.
On submission, the request would go into respective Tahsildar workflow for
further processing of the request.
Once the request is approved by MRO, he would send the proceedings to the
operator address through courier/registered post.
11.
Village Maps are printed in the Central Survey office under very costly,
sophisticated offset printing machine and other machines. Printed village maps are
supplied to the concerned District survey maintenance units and also Revenue
units, the maps are printed in two scales.
a) For dry lands 8" - one mile (single scale) i.e. one inch=20 chains of 33.
b) For wet fields 16" - one mile (double scale) i.e, one inch= 10 chains of 33.
These maps will have details of all the survey numbers of the village both
agricultural, non-agricultural
agricultural including, topographical details.
Department Concerned:
and Records
Survey, Settlements & Land
Service Charges:
Service charge of Rs30/- and challan cost of Rs200/
Rs200/- for the first hundred survey
fields and Rs5/- for every survey field thereafter.
Category Type
:B
Service Charges : Rs30/- and challan cost of Rs200/- for the first hundred survey
fields and Rs5/- for every survey field thereafter.
Service Level
: 5 Days
Documents Required: 1. Application Form *
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
Click on the Village Map Copy, the village map application form will open.
open
Enter all the applicant details and Village Map Copy particulars such as District,
Mandal and Village for which the village map copy is required in the Document
Details section.
Only the villages for which the Village Map is available are shown in the Village drop down
under list of Document Details section. Hence the requests are accepted only for those villages.
Please note that all the mandatory fields have to be entered, otherwise request will not be
accepted by the system.
Enter the Address of the applicant correctly as the Copy of the Village
V
Map is
sent by post to the address of the applicant.
As the village maps are directly sent to the applicants address through post, the delivery option
has to be chosen as post.
Based on the delivery option chosen by the citizen, the service charges are
calculated and displayed in the show payment.
Collect the physical application form and scan and upload to the system.
After collecting the amount from the customer, submit the request and on
confirmation, the receipt is generated along with the approximate date of
delivery.
Please note that in case if the operator does not have sufficient balance amount in his account
with the service provider (SCA), the system will not accept the request.
On submission, the
he request would go into S
Survey & Land
and Records Department
workflow for further processing of the request.
Once the request is approved by SLR, the Village Map Copy will be dispatched
through courier to the customers address.
12.
Agriculture Income Certificate is useful for getting Bank loans. Agriculture income is
exempted under the Indian Income Tax Act. This is issued by the Tahsildar.
Category Type
:B
Service Charges : Rs30/- In addition to statutory charges.
Documents Required: 1. Application Form *
2. Ration card /EPIC Card/AADHAR Card
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
After selecting the Agriculture Income Certificate Service in the above list,
list the
below screen would appear.
Enter all the remaining applicant details like applicant name, District, Mandal and
Village and Agriculture Income particulars such as Purpose of Income Certificate,
Pattadar Name,, Survey No, Extent, PPB TD/ Doc no and Income.
Please note that all the mandatory fields have to be entered, otherwise request will not be
accepted by the system.
Operator has to select the Permanent Address of the applicant correctly as the
concerned mandal officials visit this place during the verification of his/her
Agriculture Income particulars.
Based on the customers
s request, the delivery option (either through post or
Manual at the centre) has to be selected properly. The charges for Postal (Local)
is Rs. 33/- and for Postal Non Local is Rs. 46/
46/-.
Click on Add New Row Button to enter Additional Pattadar details as shown in
the below screen.
After clicking on Add New Row button, operator enters the Additional Pattadar
details in the new row.
After entering all mandatory fields and uploading the necessary supporting
documents, Operator Clicks on Show Payment butto
button
n like shown in the below
screen.
Based on the delivery option chosen by the citizen, the service charges will be
calculated and displayed in the show payment.
Operator collects the necessary supporting documents as indicated in the service
page and scans the same and uploads into the system
system.
After collecting the amount from the customer, operator submits the request
and on confirmation the receipt is generated long with the approximate date of
delivery.
Please note that in case operator does not have sufficient balance with service provider (SCA),
system will not accept the request.
On submission, the request would go to Tahsildar workflow for further
processing of the request.
Once the request is approved by Tahsildar, the Certificate will be
e generated in
MeeSeva and is available for Kiosk to print the certificate. In case if the delivery
option is selected as Postal, it will be dispatched to customer
customers address.
13.
14.
Economically Backward Classes Certificate called as EBC Certificate is useful for the
EBC Students of Government Degree Colleges for Claiming Scholarships.
Scholarship
Category Type
:B
Service Charges : Rs30/- In addition to statutory charges.
Documents Required: 1. Application Form *
2. Ration card /EPIC Card/AADHAR Card
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
From the Revenue Department Services, Selec
Select EBC Certificate Service.
Enter
nter all Mandatory Fields like applicant details and EBC Certificate particulars
such as Issued Caste Certificate in Past, Caste Claimed, Caste Category,
Religion, Purpose of Caste Certificate and Family Income.
Based
ased on the customer request, tthe
he delivery option (either through post or
Manual at the centre) has to be selected properly. The charges for Postal (Local)
is Rs. 33/- and for Postal Non Local is Rs. 46/
46/-.
Collect
ollect the necessary supporting documents as indicated in the service page and
scans and upload the scanned documents
documents.
Please note that all the mandatory fields have to be entered, otherwise request will not be
accepted by the system.
Select the Permanent Address of the applicant correctly as the concerned
mandal official visits the place during the verification of his/her particulars.
After entering all the mandatory fields and uploading the necessary supporting
documents, clicks
licks on Show Pa
Payment button.
After clicking the Show Payment button, it will open the Confirm Payment.
Payment
Based on the delivery option chosen by the citizen, the service charges are
calculated and displayed.
Operator can collect the amount from the citizen and submit the request by
clicking on Confirm
rm Payment
Payment button.
On confirmation the receipt with the delivery date of the Certificate is generated
as shown below.
Please note that in case operator does not have sufficient balance with service provider (SCA),
system will not accept the request.
On submission, by clicking on the EBC Certificate Application, the request goes
to respective MROs workflow for further processing.
Once the request is approved by MRO, and if the delivery type is Speed Post
Local/ Non Local, the EBC Certificate will be dispatched through courier to the
address provided by the customer
customer.
If the delivery type
ype Is Manual, the citizen can collect the EBC Certificate from
the franchisee
e where he/she applied for the Certificate
15.
Other Backward Classes have 27% of the vacancies in Civil Posts and Services in
the Govt. of India to be filled up through direct recruitment, subject to the
exclusion of the socially advanced persons/sections known as the Creamy Layer
Candidates belonging to the OBCs are recruited on the basis of merit and shall not
be adjusted against the reservation quota.
Category Type
:B
Service Charges : Rs30/- In addition to statutory charges.
Documents Required: 1. Application Form *
2. Ration card /EPIC Card/AADHAR Card
3. Applicant Father/Mothers property particulars
4. A
Applicant Father/Mother Employment
particulars/ Income Tax returns (for professionals)*
professionals)
16.
This certificate can be used for pension benefits, GPF, PF, Gratuity, etc. This is
given to the children and wife of a diseased person
person.. This particular certificate is for
benefitting from Apathbhandu Scheme/Chief Minister Relief Fund/Housing/ Prime
Minister Relief Fund/Ex-gratia.
gratia.
Category Type
:B
Service Charges : Rs30/- In addition to statutory charges.
Documents Required: 1. Application Form *
2. Ration card /EPIC Card/AADHAR Card *
3. Death Certificate *
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
Click on the Family Membership Certificate Service in the Revenue Department
services.
Select the service from Select Service options (1. FMC for Govt Employees, 2.
FMC for Social Security) based on customers requirement
The selected option here is FMC for Social Security Service
After selecting the service, operator has to enter all the details of the applicant
appli
and the deceased such as Deceased Name/Retired Person Name,
Fathers/Husbands Name, Date Of Death/Retirement, Reason For Death,
Occupation and Reason for Certificate along with the Family Member Details
such as the Name of the Family Member, Age ,Gen
,Gender,
der, Relationship etc.
Based on the customers request, the delivery option (either through post or
Manual at the centre) has to be selected properly. The charges for Postal (Local)
is Rs. 33/- and for Postal Non Local is Rs. 46/
46/-.
Select the reason for De
Death
ath from the drop down (Accident/ Floods/ Cyclones/
Thunder bolt / Fire accident/ Drowning/ Collapse of buildings/ Bridges)
Select Occupation from the drop down (Cooli/ Agriculture Labour/ Rickshaw
Puller / Auto / Taxi / Lorry drivers/ Cleaners/ Building construction workers/
Working in factories/ Fishing/ Other professions).
Select the reason for Certificate from the drop down menu (Apathbhandu
Scheme/ Chief Minister Relief Fund/ Housing/ Prime Minister Relief Fund/ Exgratia)
Enter Family member details
etails such as Name of the Family Member, Age, Gender
and Relationship with Deceased
Deceased.
Click on Add New Row button as shown below for entering the details of
another family member.
Details of another family member can also be added.
17.
This certificate can be used for pension benefits, GPF, PF, Gratuity, etc. This is
given to the children and wife of a diseased person
person.. This particular certificate is for
benefits
of
Pension/Gratuity/
Insurance/Provident
Fund/Compassionate
Appointment.
Category Type
:B
Service Charges : Rs30/- In addition to statutory charges.
Documents Required: 1. Application Form *
2. Ration card /EPIC Card/AADHAR Card *
3. Death Certificate *
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
Please note that all the mandatory fields have to be entered, otherwise request will
not be accepted by the system.
Operator has to select the Permanent Address of the applicant correctly as the
concerned Mandal
andal officials visit th
the place during the verification of his/her
particulars.
After entering all the mandatory fields and uploading the necessary supporting
documents, click
lick on Show Payment button.
After clicking the Show Payment button, it will open the Confirm
Confi
Payment
panel.
Based on the delivery option chosen by the citizen, the service charges are
calculated and displayed..
Operator can collect the amount from the citizen and submit the request by
clicking on Confirm
rm Payment
Payment button.
On confirmation the receipt with the delivery date of the Certificate is generated.
Please note that in case if you do not have sufficient balance with your service
provider (SCA), system will not accept the request.
18. DUPLICATE
PLICATE VOTER ID CARD ELECTORAL PHOTO IDENTY CARD
(EPIC)
Electoral Photo Identity Card (EPIC) is mandatory in all the future elections. A
duplicate copy of the EPIC can be obtained through MeeSeva, which valid for
producing before casting the vote durin
during
g election process. This service is enabled
only to those centres who are ready with the below infrastructure.
1.
2.
3.
4.
5.
Laser Printer
Lamination machine
Cutting machine
Pouches - Not less than 125 microns (thickness)
80 GSM white paper
Once the franchisee is ready with above infrastructure, the concerned ERO/AERO
shall issue the facsimile and holograms. All operators have to maintain
accountability on the usage of holograms handed over by the ERO/AERO.
Department Concerned: General Administration Department (GAD)
Service Charges : Rs 10/-Category Type
:A
Service Level
:15
15 Minutes
Procedure for Applying:
Click
lick on Revenue Department services to g
get the list of Revenue Department
services.
Click on the Duplicate EPIC Voter Card
Click
ck on the Search link to get the Search EPIC Card Details window
Select District and AC No and Enter the full or part of the name. Click on
Search Details button
The list of the persons having the name is displayed
Select the appropriate record from the list by checking the check box on the left
Click on the button Submit and you get the ID Card No.
Click on the Get Details button, to get all the details
Click on the Show Payment button to get the payment options
Click on the Confirm Pay
Payment
ment button after verifying the details with the
customer
The receipt is generated. Clicking on Print button will get the receipt printed.
Click on the Print Duplicate Voter ID Card to get the Duplicate Voter ID card
generated and printed.
Use 80 GSM white paper for printing.
Follow the below steps after the Duplicate Voter Id Card is printed:
1. The printed Duplicate Voter Id Card should be centrally folded on the line.
2. On the front i.e., on the side of the photograph, put the hologram sticker.
3. On the backside, the facsimile signature of the EO has to be stamped (rubber
stamp with signature of EO).
4. This folded Duplicate Voter Id Card should be kept in the prescribed
lamination
amination paper and laminated.
19.
BIRTH/DEATH CERTIFICATE
Greater Hyderabad
abad Municipal Corporation, known as GHMC, registers and maintains
the Births and Deaths taken place within the GHMC limits. These certificates can be
obtained through MeeSeva.
Category Type
:A
Service Charges : Rs 40/-- (Rs 5/- for each additional copy)
Service Level
: 15 Minutes
Documents Required: 1. Application Form *
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click on GHMC Services services to g
get the list of GHMC Services services.
From the listed GHMC Services, select BIRTH/DEATH CERTIFICATE service
After selecting the BIRTH/DEATH CERTIFICATE
CERTIFICATE service in the GHMC services
Select Service Type (from drop down list of Birth Certificate or Death
Certificate).
If the delivery type is post - local/ post - non local then, enter the postal details
in the post details panel that is generated as shown below screen
Operator has to enter all the postal details such as door no, locality/ land mark,
district, mandal, village/ ward, pin code & mobile no., along with purpose etc.
The necessary supporting documents as indicated in the service page are to be
collected from the applicant and scanned and uploaded to the system
After entering all the mandatory fields and uploading the necessary supporting
documents, click on Show Payment button
Based on the delivery option chosen by the citizen, the service charges are
calculated and displayed in the Show Payment Screen.
Show the details to the app
applicant and once everything is correct, money can be
collected from the applicant and then click on the Confirm Payment button
After clicking on Conform Payment, the Receipt is generated
20.
Documents Required:
1. Application Form *
2. Original Birth Certificate issues by the Registrar of Births
3. Ration Card/Any Other Residence Proof
4. School Bona fide Certificate
5. Secondary School Certificate (Marks Sheet)
6. Notarized Affidavit (Non
(Non-Judicial Stamp Paper)
7. Any Other Supporting Document
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click on GHMC Services to g
get the list of GHMC Services.
From the listed GHMC Services, select BIRTH/DEATH CORRECTIONS
CORRECTIONS services
Select Service Type (from drop down list of Corrections in Birth Certificate or
Corrections Death Certificate).
This request can be processed in two ways:
3. Type1: Entering Acknowledgement Number (or)
4. Type2: By clicking on search link.
Type1: Entering Acknowledgement Number
Operator has to enter all the postal details such as door no, locality/ land mark,
district, mandal, village/ ward, pin code & mobile no., along with purpose etc.
The necessary supporting documents as indicated in the service page are to be
collected and scanned and uploaded to the system
After entering all the mandatory fields and uploading the necessary supporting
documents, click on Show Payment button to get the payment details
Based on the delivery option chosen by the citizen, the service charges are
calculated and displayed in the Show Payment panel
Operator should show the details and once everything is correct, collect the
amount from the applicant and click on the Confirm Payment button
After clicking on Conform Payment, the request goes to the respective AMOH
workflow and the Receipt is generated
Once the request is processed and approved by the concerned AMOH, the
Birth/Death Certificate will be dispatched through courier to the customers
custom
address if the Delivery Type is Speed Post Local/Non Local. And if the Delivery
Type Is Manual, the citizen can collect the Birth/Death Certificate from
franchisee where he/she applied for the Certificate.
The operator of the franchise can get the app
approved
roved certificate from the View
Transactions link.
Type2: Process
rocess by using search link.
This process can be followed when the Applicant does not have the
Acknowledgement Number
Click on the search link to get a popup window is generated
Select Circle No from circle drop down list.
Enter any one of the field details (date of birth, registration number, mother name,
father name etc) for fast accessing of record.
NON-AVAILABILITY
AVAILABILITY CERTIFICATE
Operator should show the details and once everything is correct, money can be
collected from the applicant and click on the Con
Confirm
firm Payment button
After clicking on Conform Payment, the request goes to the respective AMOH
workflow and the Receipt is generated
The request goes to the respective AMOH workflow.
Once the request is processed and approved by the concerned AMOH, the Birth
Registered Certificate will be dispatched through courier to the customers
address if the Delivery Type is Speed Post Local/Non Local.
And if the Delivery Type Is Manual, the ci
citizen
tizen can collect the Birth Registered
Certificate from franchisee where he/she applied for the Certificate.
The operator of the franchise can get the approved certificate from the View
Transactions link.
does
not
have
the
Category Type
:B
Service Charges: Rs 30/- if it is after one year
Service Level: 10 days
Documents Required:
1. Application Form *
2. FIR*
3. Death Certificate *
4. Report of post Mortem/Panchanama
5. Affidavit on Rs. 10/
10/- Bond Paper *
* Denotes mandatory requirement of documents.
Procedure for Applying:
Click on District Administration services to go to District Administration services.
From the listed District Administration services, select Apathbandhu Scheme
After selecting the Apathbandhu Scheme Service in the District Administration
services,
ces, the below screen will be displayed.
displayed.Enter
Enter all the details of the applicant
and the deceased such as Deceased Name, Father Name, Door No, Locality/Land
Mark, District, Mandal,, Village and Pin Code, Age, Occupation, Annual Income,
Date of Accident, Date of Death, Cause of Death, Ration card number, Aadhar
card number and along with Place of Death details, Place of Accident, Place of
Death, H.No, Locality(Police Station), F.I
F.I.R
.R No , F.I.R Date , Vehicle No In case
of Motor Vehicle Accident, District, Mandal, Village, Pin Code and Report
Available either postmortem/ panchanama etc.
Select report
eport available field either post mortem
mortem// panchanama based on citizen
request.
After selecting the either Postmortem / Panchanama in Report Available field,
the below screen is displayed.
Enter
nter all post mortem details such as Place of Postmortem, Postmortem Date,
Postmortem No, Postmortem Enquiry, Postmortem Details, Doctor Name, Doctor
Designation, Death Certificate Date, Death Certificate No, Issued Person Name
and Issued Person Designation.
Based on the customer request, the delivery option (either Manual or In Person
or Speed Post - Local or Speed Post - Non Local) has to be selected properly
If the delivery type is post - local/ post - non local then, enter the postal details
in the post details panel that is generated as shown below screen
After entering postal details, following screen will be displayed.
Enter the family member details such as Name of the Family Member, Age,
Gender, Relationship with the deceased, Occupation a
and
nd Income as shown in
the below Screen.
Note: If you want to add details of another family member click on the Add New
Row button as in the below screen.
Collect the necessary supporting documents as indicated in the service page and
scan and upload to the system
system.
Note: All the mandatory fields have to be entered; else request will not be
accepted by the system.
Select the Permanent Address of the applicant correctly as the concerned
officials visit the place during the verification of the particulars entered.
After entering all the mandatory fields and uploading the necessary supporting
documents,
ments, Click on Show Payment
After Clicking on Show
how Payment It will go to Confi
Confirm Payment.
Based on the delivery option chosen by the citizen, the service charges are
calculated and displayed in the Show Payment Screen.
Operator should show the details and once everything is correct, money can be
collected from the applicant. Click on the Confirm Payment button
Once the payment is conf
confirmed, the receipt is generated
The request will go to the respective Tahsildar workflow for further processing
Once process is completed successfully, cheque will be issued to concerned
family members and endorsement in case of rejections
Type 2
Clicking on the search link will bring up a Search Student Details window
Enter all the necessary field details (Student Name, Date of Birth, Gender,
Native District, Native Mandal/Municipality, Native Village/Ward etc)
After entering all necessary details, click on Get Details button
After clicking on Get Details button, the list of records with the particulars are
displayed
Select the required record by checking the check box and click on Submit
button
Afterr clicking on Submit button, Student Id is mapped to main window
From this point onwards the steps provided in the Type 1
process may be
b
followed
The process is same for Residence Certificate and Income Certificate
Both, Type 1 & Type 2 are Category - A services.
If the data is not available it shall be Category - B
service which requires
Tahsildar Processing.
Documents Required:
1. Application Form*
2.National Saving Certificate for 10000/
10000/- in the name of Applicant/Firm *
3.Address Proof*
4.PAN*
5.Copy of Attested Property Documents*
6.Bank A/C statement above 6 months with a min balance of 100000/-*
100000/
7.Copy of Firm Registration
8.Affidavit*
9.Copy of Lease/Rental Document
10.Scanned Copy of Passport size photo*
* Denotes mandatory requirement of documents.
Procedure for Applying:
Select District Administration services under Application Process
In District Administration Services Select Money Lending Service.
After selecting the Money Lending service under the District Administration
Services, Money Lending App
Application Form will be displayed
Enter all the applicant details, postal detai
details,
ls, shop address details such as Door
No , Locality/Land Mark , District, Mandal , Village/Ward , Pin Code and Money
Lending Details such as, applicant having more than one shop
shop,, Shop Name ,
Address of each shop etc.
Based on the customers request, the delivery option (either Manual or In Person
or Speed Post - Local or Speed Post - Non Local) has to be selected
Based on the customer request, the delivery option (either through post or
Manual at the centre) has to b
be
e selected properly. The charges for Postal (Local)
is Rs. 33/- and for Postal Non Local is Rs. 46/
46/-.
Based on the delivery option chosen by the citizen, the service charges are
calculated and displayed in the show payment
Collect the amount from the citizen and submit the request by clicking on
Confirm
firm Payment button.
After Submitting the request and on Confirmation the receipt is generated along
with Date of delivery.
The request will go to respective process workflow for further processing.
Once the Request is Approved in the Process then, Money lending certificate will
be dispatched through courier to citizens address if delivery type was postpost
Local/ Post Non Local.
If delivery type is Manual/In Person, then citizen has to collect the certificate
from franchisee
isee where he/she applied.
Step 2
Note:
1. Once JC Approves/Rejects the request, Certificate/Endorsement link is
enabled at franchisee side where he/she applied.
2. Citizen gets the message when the Request is approved/Rejected
3. Citizen visits franchisee
ee for his/her certificates along with receipt.
Click on View Transactions
Select from date, to date, Service type and Transaction id based on the
receipt as in the below screen.
Click on View Transactions button
The specified transactions are displayed
Operator can select the specified transaction
Click on the Print certificate button to get the certificate printed
Note:
Print Certificate button is enabled only when the Process part is
completed.
After clicking on Print Certificate button, Money Lending Certificate is
generated in pdf format
26.. PAWN BROKER SERVICE
A pawnbroker is an individual or business (pawnshop or pan shop) that offers
secured loans to people, with items of personal property used as collateral. If
the loan is not paid (or extended, if applicable) within the time period, the
pawned item will be offered for sale by the pawnbroker. The amount of time,
and rate of interest, is governed by law
law or by the pawnbroker's policies.
The Pawn Broker has to have license from the Government for lending money. It
can be applied through MeeSeva for the licenses.
Category Type
:B
Service Charges : Rs30/Statutory Charges: As stipulated
Service Level Agreement: 7 days
Documents Required:
1. Application Form*
2. National Saving Certificate for 10000/10000/ in the name of Applicant/Firm*
3. Address Proof*
4. PAN*
5. Copy of Attested Property Documents*
6. Bank A/C statement above 6 months with a min balance of 100000/
100000/-*
7. Copy of Firm Registration
8. Affidavit*
9. Copy of Lease/Rental Document
10. Scanned Copy of Passport size photo*
* Denotes mandatory requirement of documents.
Procedure for Applying:
Select District Administration services under Application Process
Page 36 of 38
:B
Page 37 of 38
of delivery
On submission, the request will go to respective process workflow for further
processing.
Once the request is approved, No Objection Certificate is dispatched through
courier to citizens
ns address if the delivery type is post-Local/
post
Post Non Local.
If delivery type is Manual/In Person, the citizen can collect the certificate from