Documente Academic
Documente Profesional
Documente Cultură
DEPARTMENT OF MANAGEMENT
Report on Summer Training
Campus Connect Program
Submitted to Lovely Professional University
In partial fulfilment of the
Requirements for the award of Degree of
Master of Business Administration
Submitted by:
Chakerdhar Chiku
11012833
RQ3004B64
DEPARTMENT OF MANAGEMENT
LOVELY PROFESSIONAL UNIVERSITY
JALANDHAR NEW DELHI GT ROAD
PHAGWARA
PUNJAB
ACKNOWLEDGEMENT
I am grateful to Lovely Professional University which has given me opportunity to have an
industry exposure, I am thankful to Mr. Mithun Kumar Guha, Ast. Professor for his sagacious
advice.
I am grateful to Kochar InfoTech Pvt. Ltd who has given me Opportunity to complete my
summer training and Six weeks project, Mr. Rohit Punia, HR Recruitment, Kochar InfoTech Pvt.
Ltd, who has assigned me this project and who is inspiration behind this Project, Ms. Shruti
Chitlangia for her unrelenting support.
I am grateful to Mr. Arjun Khanna, my colleague who always support and help me.
I extend my gratitude to My Family who helped me in providing all sources that are required to
reach Kochar and to complete this Project.
(Chakerdhar Chiku)
Table of Contents
Sr. No.
1
2
3
Topic
DECLARATION
ABSTRACT
Chapter 1 Introduction
About Kochar
1.1 Introduction
1.2 History
1.3 Kochar International
1.4 Business
1.5 Products and Services
4
5
6
Page no
4
5
6
6
6
7
7
14
16
18
19
34
35
13
13
DECLARATION
I hereby declare that this Project Report entitled Campus Connect Program in Kochar
InfoTech Pvt. Ltd submitted in the partial fulfillment of the requirement of MASTER OF
BUSINESS ADMINISTRATION (MBA) of LOVELY PROFESSIONAL UNIVERSITY,
PUNJAB is based on data provided by company in Kochar InfoTech department in under
guidance of Mr. Rohit Punia (HR Recruitment).
ABSTRACT
The Information Technology industry is growing at a healthy rate with businesses heavily
dependent on IT applications for their operations. More and more enterprises are utilizing IT
outsourcing as a strategic means to achieve business goals such as cost reduction, business
innovation and competitive advantage. India has become a global hub for IT services export and
has witnessed exponential growth of employment opportunities. .The IT services industry is by
nature, people centric and the demand for quality manpower is rising continuously. Quality
manpower is essential to remain ahead of competition in the global market place. It is not
uncommon that each of the major players are recruiting over 10,000 + entry level engineers each
year in the recent years.
IT service majors have noticed certain skill gaps in fresh recruits from engineering colleges,
while serving their customers. The need for academia- industry partnership has been strongly
felt and this is required to enhance the readiness of a fresh engineering graduate and post
graduate workforce and to make engineering students industry-ready.
Chapter 1 Introduction
ABOUT KOCHAR INFOTECH
1.1 Introduction
Kochar Group is a synonym for Passion, Obsession for Excellence, Uniqueness and accelerating
value for its customers and partners. Its a blend of youth energy and experience. As a group it
firmly believes in the co-creation of Value. The group provides employment opportunities to
more than 4500 people and is growing rapidly in the services it
provides.
It is diversified in
1.2 History
Kochar started its business in 1887 as Woollen mill and today Kochar is amongst top exporters in
its product categories like KnowMax, ReachMax, DeviceMax, Learn Max, SupportMax,
DeviceMax etc and its Technology brand Gizmosupport .It is a leading solution provider to
Mobile Data Industry. Today the group provides services to the largest telecom players like Idea,
Airtel, Aircel, and Vodafone etc and is one of the largest investor in building solutions to manage
mobile services customer experience on Wireless Data Services. It has expanded its business by
establishing centers in Amritsar, Kolkata, Bangalore, Vadodara and Ludhiana. The upcoming
centers of Kochar are Nagpur and Coimbatore.
1.4 Business
Gizmosupport
KocharTex
Kochar TechnoSoft
KocharTechnoSoft: one of the ventures under the Kochar Group has its core
competencies in providing a suite of web-enabled solutions/ services and tailormade applications enhancing current business models and help to meet business
goals and ensure an immediate return on investment. Kochars wide array of
software solutions includes CRM, Self Service, Mobile Communication and
Gizmosupport
KocharTechnoSoft
KnowMax, ReachMax,
Gizmosupport
LearnMax, DeviceMax,
SupportMax, TestMax
KocharTex
Blazers, Tweeds,
Jacquards, Melton,
Velour, Serge,
Industrial fabrics,
woollen Blankets etc
Know Max engine helps customers to transfer the maximum benefits of their Offerings to
their end-users. We work with a combination of Agent and Self-Service Simulators and also
E-Learning and Onsite Training tools Like
10
Reach Max enables customers to choose the technology he actually needs ranging from
hardware selection (mobile device) to services that he should be using on the device. It Help
to Up sell Products for existing base and maximizing the Revenues out of that using best of
the backend BI and CRM technologies.
Learn Max deals with training and mentoring. Provides E- learning services, Instruction
led on line and onsite Training.
Benefits:
LEARN Max helps in creating awareness about the latest and upcoming
technologies and products.
It resulting in enhanced customer retention and a higher return.
For Retailers to sell the right product, addressing the right customer need.
Support Max A Technology Support dedicated team that could hand-hold customers
through the problems and solve customers problems in the first attempt. It provides
Call center Agent Support tools
Device Management Solutions
CRM Solutions
11
Test Max The Network Testing Module is ideally required when you need to be aware of
customer experiences at each and every customer touch point, and the challenges the
customer faces in interacting with your services. It involves testing of messaging platform
like
SMS Testing
MMS Testing
Bandwidth Testing
IVR Testing
DEVICE Max is answer to challenged face for configure Smartphone mobile devices.
DEVICE Max consisting of 3 components:
Remote Device Access.
Remote Device Diagnostics.
OTA device configuration.
Remote Device Access:
It helps configure mobile devices for data services over the air or through
Remote diagnostics and access.
It bringing down the cost of customer support and in turn enhancing user
experience.
DEVICE Max MDM- Remote Mobile Diagnostics.
MDM is a Remote Mobile Device tools that provides remote diagnostics of
various issues in mobile handsets.
It helps mobile operators and service providers reduce customer care costs,
12
increase ARPU.
KEY FEATURES:
Handset Information
Settings
Browser Services
* Battery Strength
* WAP settings
* Setting up bookmarks
* Signal Strength
* Internet settings
* Clear cache
* IMEI number
* MMS settings
* Roaming Status
* Memory Status
* Browser Detail
* JAVA version
DEVICE Max- OTA It gives contact centre agents a highly functional and efficient
interface that provides a cost efficient and reliable solution for remote configuration of data
settings on mobile handsets.
KEY FEATURES:
Internet (3G/GPRS) settings.
MMS settings.
Email settings.
Bookmark setup.
Video streaming setup.
DEVICE Max OTA is available for over top 50 handsets manufacturers and support all
leading international manufacturer.
13
We can even operate the handsets whose IMEI numbers are not recognized by popular
Device Managers.
The Mobile Platforms on which Kochar working.
Symbian
Android
iPhone
Black Berry
Window mobile
Other Technologies on which Kochar working.
.NET
JAVA
Chapter 2
14
engineering institutions can partner for competitiveness, enhance the pool of highly capable
talent for growth requirements in the Information Technology (IT) space. It is aimed at creating
an effective means of backward integration into the supply chain by going into the college
campuses from where the IT industry gets its people for its growth. The initiative was aimed at
deepening the industry-academia bonds and building a strong foundation for the future needs of
both Academia and the growing IT industry. The nationwide initiative focuses on creating
industry-ready IT professionals, by aligning engineering talent with the needs of the industry.
15
RECRUITMENT
BETTER
AWARENESS
AWARENESS
STUDE
STUDE
NT
NT
ENHANCING
ENHANCING SKILLS
SKILLS
INTERNSHIP
INTERNSHIP
16
First and foremost is enhancing the Employability of the student. Next, the students will have
better exposure to industry requirements. The College management is able to attract better
students and faculty to the college because of its association with industry. The college will be
given incentives based on efforts and results delivered at the end of the program implementation.
The results incentives will be based on the performance of number of graduates joining Infosys.
The students of the college will get the chance to participate in this event and represent
the college on National level.
The college can get a chance of placing the talented students in Kochar Technosoft.
The college may also get a chance for internship in the Kochar.
The college can get sponsorship from Kochar to conduct fest in future.
Benefits to Kochar
First and foremost is the alignment of the IT services skill needs with the college curriculum.
Second, this will help in better resource management internally by making the learning time
shorter. In addition, Industry partners directly benefit from this partnership with the availability
of well-rounded engineering graduates who understand the software development process and
collaborative work environment. The IT enterprises will benefit from reduced training time
resulting from Campus Connect Program
To get technically sound and quality candidates for recruitment.
This process will help in providing more awareness about the company among the
students.
Reduced training timing with these students due to previous interaction.
17
Item name
Pens
Mugs
t-shirts
Laptop
DAY -1 SCHEDULE
Reaching campus at 09:30 am.
Start timing 10:30 am.
Total cost
3500
7500
12600
30000
18
DAY -2 SCHEDULE
Reaching campus at 10:00 am. Start between 10:30 am-11:00 am.
A small introduction about the services offered by Kochar just to initiate the process.
Approx at 11:15 am start with process of evaluation.
Option -1
It includes a sort of interactive sessions in which all the students will participate ,
the student who needs to give the presentation will present it before all the student
participants as well as the officials .The students will be evaluated in this session.
It may also include cross questioning by the students .
Option -2
The students will have to go turn wise to the panels over there and get their
projects evaluated
By the time the rest of the students can be kept busy in games and many fun
activities.
Option-3
19
DAY -3, 4, 5
The process for other days will remain same as day -2, only some changes in the presentation
area will take place .from10:30-11:00am.rest will be a standardized process for all the days.
20
SET A
Name:
Reg. no:
Course: .................
College: .
Mobile No:
E-mail ID:
Instructions:
Duration (minutes):
30
Number of Questions: 30
Max Marks:
30
1.
2.
21
3.
4.
Do not use any tools like calculators, cell phones during the test.
Switch off your cell phone now.
5.
After completing the test, you must return the test paper.
22
Do not turn this page. Wait until you are asked to do so.
QUANTITATIVE ABILITY
1. A housewife, with a given amount, can buy either 10 apples or 15 oranges or 2
watermelons. Find
the maximum number oranges which she can buy with six
times the initial amount such that she gets each of three varieties of fruits.
(a) 75
(b) 81
(c) 60
(d) 72
2. A test consists of 120 questions. Each correct answer, each wrong answer ad
each unanswered question contains 1 mark, -1/2 mark and-1/4 mark respectively.
Find the maximum number of questions that the candidate could have answered
wrongly in the test, if he scores 50 marks in it.
(a) 40
(b) 41
(c) 45
(d) 46
3. Some apples are divided among four people Karan, Kiran, Kumar and Khanna.
The ratio of the number of apples given to Kiran to the total number of apples given
to Karan and Khanna is 1:2. The ratio of the number of apples given to Kumar to
that of the remaining apples is 2:5. Khanna gets 2 apples more than Kiran. Karan
gets half the number of apples that Kumar gets. What is the total number of apples
distributed?
(a) 21
(b) 18
(c) 19
(d) 24
4. A shopkeeper always weighs 20% less than the correct weight. One day, he
weighed 20% more than the quantity usually weighed by him. If the profit on correct
weigh is 20%, what is the effective percentage of profit in this transaction?
(a) 10%
(d) 25%
(b) 15%
(c) 20%
5. The breadth of rectangle decreases by 20% and then increase by 30%. By what
percentage should the length decrease, so that area remains unchanged?
23
(a) 48/13%
(b) 47/13%
(c) 49/13%
(d) 50/13%
6. When the square of a number and the cube of a smaller number are added the
result is 593. If the square of the smaller number exceeds the bigger number by 55,
find the difference of the two numbers.
(a) 1
(b) 2
(c) 3
(d) 4
7. If the 8-digit number 5668x25y is divisible by 48, find the least value of x+y.
(a) 7
(b) 8
(c) 9
(d) 10
8. The radius of a roller is 49 cm and its length is 160 cm. if it takes 600 complete
revolutions to move once over a level field, find the area of the field.
(a) 2956.8
(b) 3157.6
(c) 4284.2
(d) 5186.4
(b) KRWPLV
(c) KRXPOV
(d) KIXPLV
(b) 160
(c) 140
24
(a) 60
(b) 50
(c) 80
(d) 90
12. The reflection of wall clock in a mirror shows the time as 3 hours 40 minutes.
What is the actual time?
(a) 8:20 p.m.
(d) 8:45 a.m.
13. After travelling 8 km, I turned right and travelled 3 km, then turned right and
covered a distance of 2 km, now I am moving towards west. In which direction did I
start my journey?
(a) North
(b) South
(c) East
(d)
West
14. If the sum of square of 3 terms in arithmetic progression is 365. The product of
the first and the third terms is 120. Find the sum of the square of the second term
and the common difference.
(a) 145
(b) 121
(c) 122
(d)
(c) 288
(d)
197
(b) 380
324
(b) BIEAJCIE
(c) BJEAIDCE
(d) BJFAIJCE
25
17. If the time in a clock is 10 hours 40 minutes, then what times does its mirror
image show?
(a) 1:25 a.m.
2:20 p.m.
(d)
18. Kaya, Suma and sowmya are running along a circular track of length 1120 m in
the same direction with respective speeds of 10 m/s and 7 m/s.
(1) When will they be together again for the first time?
(2) When will they be together again at the starting point for the first time?
(a) 280s, 140s
(d) 1120s, 1120s
19. Patel starts from his house and travels 8 km toward north. Then he turns right,
travels 2 km, then turns right again and travels 3 km and then travels 3 km towards
east. Finally, he turns left and travels 7 km. How far is he from the starting point, in
kilometres?
(a) 13
(b) 12
(c) 5
(d) 24
20. 15 people entered a theatre before Sujit. 7 people entered the theatre between
Sujit and Suraj and 20 people entered the theatre after Suraj. How many people are
there in the theatre?
(a) 28
determined
(b) 36
(c) 44
VERBAL ABILITY
(d) cannot be
26
(b) Longitude
(c) Attraction
(d)
22. OSSIFICATION
(a) Liquefaction
(b) Flexibility
(c) Vigour
(d) Viability
23. OBLIVION
(a) Obscurity
(b) Capacity
(b) wails
(c) eviction
(d) bombardment
(b) throbbed
(c) tingled
(d) pricked
27
The last half of my life has been lived in one of those painful epochs of
human history during which the world is getting worse, and past victories
which had seemed to be definitive have turned out to be only temporary.
When I was young, Victorian optimism was taken for granted. It was
thought that freedom and prosperity would speed gradually throughout
the world by an orderly process, and it was hoped that cruelty, tyranny,
and injustice would continually diminish. Hardly anyone was haunted by
the fear of great wars. Hardly anyone thought of the nineteenth century
as a brief interlude between past and future barbarism.
26. The author feels about the later part of his life because
(a) The world had not become prosperous.
(b) He was nostalgic about his childhood.
(c) The world was painfully disturbed during that period of time.
(d) The author had not won any further victories.
28
(c) Temporary.
(d) Final.
30. A brief interlude between past and future barbarism can be interpreted as
(a) A dramatic performance during wars.
(b) An interval between cruel wars.
(c) A short space of time between two great events.
(d) A short period of time between past and future acts of savagery.
SET B
29
Name:
Reg. no:
Course: .................
College: .
Mobile No:
E-mail ID:
Instructions:
Duration (minutes):
30
Number of Questions: 30
Max Marks:
30
4 Do not use any tools like calculators, cell phones during the test.
Switch off your cell phone now.
6.
After completing the test, you must return the test paper.
30
31
QUANTITATIVE ABILITY
1. In four digit number, the sum of the middle two digits is twice the units digit.
The sum of the hundreds digit and six times the thousands digit is twice the sum of
other two digits. The sum of the units digit and five times the thousands digit is
twice the hundreds digit. How many values can the four-digit number assume?
(a) 1
(b) 2
(c) 3
(d) 4
2. Manoj and Shiva, who are colleagues in an office, have their monthly savings in
the ratio of 2:3. Manoj spends two-third of his income every month, if the ratio of
their monthly incomes is 3:4, what is the ratio of their expenditures?
(a) 3:2
(b) 4:5
(c) 4:3
(d) 5:3
(b) 50
(c) 75
(d) 100
4. Find the length of the line joining the mid points of the oblique sides of an
isosceles trapezium if the height is 10 cm and area is 150 sq.cm.
(a) 20
(b) 30
(c) 45
(d) 15
(b) 20 m/s
(c) 30 m/s
(d) 15 m/s
32
6. Kaya, Suma and sowmya are running along a circular track of length 1120 m in
the same direction with respective speeds of 10 m/s and 7 m/s.
(1) When will they be together again for the first time?
(2) When will they be together again at the starting point for the first time?
(a) 280s, 140s
(d) 1120s, 1120s
7. In what proportion should milk and water be mixed to reduce the cost of litre of
milk from Rs. 18 per litre to Rs.16?
(a) 8:1
(b) 6:1
(c) 10:1
(d)
7:1
8. A sum was lent at 20% p.a. Compound interest, interest being compounded
annually. The interest for the first year was Rs. 4000. Find the total interest for the
second and third years(in Rs.)
(a) 9840
(b) 10560
(c) 10680
(d) 10710
(b) BIEAJCIE
(c) BJEAIDCE
(d) BJFAIJCE
10. If the time in a clock is 10 hours 40 minutes, then what times does its mirror
image show?
(a) 1:25 a.m.
2:20 p.m.
(d)
33
11. Patel starts from his house and travels 8 km toward north. Then he turns right,
travels 2 km, then turns right again and travels 3 km and then travels 3 km towards
east. Finally, he turns left and travels 7 km. How far is he from the starting point, in
kilometres?
(a) 13
(b) 12
(c) 5
(d) 24
12. 15 people entered a theatre before Sujit. 7 people entered the theatre between
Sujit and Suraj and 20 people entered the theatre after Suraj. How many people are
there in the theatre?
(a) 28
determined
(b) 36
(c) 44
(d) cannot be
(b) 3142
(c) 2653
(d) 2968
(b) 30486
(c) 3.664
(d) 3.796
(b) 110.0111
(c) 1011.01011
(d)
34
(a) 120
(d) 180
(b) 160
(c) 140
(b) 50
(c) 80
(d) 90
18. The radius of a roller is 49 cm and its length is 160 cm. if it takes 600 complete
revolutions to move once over a level field, find the area of the field.
(a) 2956.8
(b) 3157.6
(c) 4284.2
(d) 5186.4
19. In a certain code language, if the word SYMPHONY is coded as HBNKSLMB, then
how is the word PICKLE
coded in that language?
(a) KRXSNR
(b) KRWPLV
(c) KRXPOV
(d) KIXPLV
20. If the 8-digit number 5668x25y is divisible by 48, find the least value of x+y.
(a) 7
(b) 8
(c) 9
(d) 10
VERBAL ABILITY
22. OBLIVION
(b) Flexibility
(c) Vigour
(d) Viability
35
(a) Obscurity
(b) Capacity
23. LATITUDE
(a) Fragility
Oppression
(b) Longitude
(c) Attraction
(d)
Instructions for Quest 24 to 25. Fill in the blanks in the given sentences to
so as to make sense.
24. ____________ dug into garbage bins to see to see if they could find any food.
(a) Rag sellers
scavengers
(b) natives
(c) carcasses
(d)
(b) unfounded
(c) unsolicited
(d)
PASSAGE
The last half of my life has been lived in one of those painful epochs of
human history during which the world is getting worse, and past victories
which had seemed to be definitive have turned out to be only temporary.
When I was young, Victorian optimism was taken for granted. It was
thought that freedom and prosperity would speed gradually throughout
the world by an orderly process, and it was hoped that cruelty, tyranny,
and injustice would continually diminish. Hardly anyone was haunted by
36
the fear of great wars. Hardly anyone thought of the nineteenth century
as a brief interlude between past and future barbarism.
26. The author feels about the later part of his life because
(a) The world had not become prosperous.
(b) He was nostalgic about his childhood.
(c) The world was painfully disturbed during that period of time.
(d) The author had not won any further victories.
37
(c) Peace would prevail and happiness would engulf the whole world.
(d) Wars would be fought on a bigger scale.
30. A brief interlude between past and future barbarism can be interpreted as
(a) A dramatic performance during wars.
(b) An interval between cruel wars.
(c) A short space of time between two great events.
(d) A short period of time between past and future acts of savagery.
38
39
5 REFERENCES
www.kochar.com
Campus connect program Infosys.
Campus connect Accenture.
http://campusconnect.infosys.com
www.sjcetpalai.ac.in/main/b-tech/cc.asp
www.kitswgl.org/Events/iccp.htm
www.american.edu/oit/software/AU-Campus-Connect.cfm