Solution Manager

Define Solution Manager

o It is a central application management platform to help efficiently implement,
operate, monitor & Support SAP system
o It has both implementation and operational function
o It is a separate complete web application server that is connected to all
system in the solution landscape
o Thus it is a central system that Implement, test & Monitor in integrated
manner.
General Purpose Of SAP Solution Manager
o Faster Implementation & Optimize operation
o All available implementation and upgrade content is included
o Optimal access to all support services relevant to operation, Maintenance &
Improvement activities.
o Faster issue resolution
Multiple Stage Scenarios
o Implementation
Implement SAP Solutions
Upgrade of SAP Solutions
o Operation
Solution Monitoring
Service Desk
Root Cause Analysis
o Optimization
Delivery of sap Solutions
Change Request Management
Benefits of SAP Solution Manager
o More reliable IT Solutions by Minimize risk & more efficient implementation
and change management project more efficiently.
o Reduce cost of implementation and continuous improvement by reducing
cost of process; by centralize project handling, Blue print, configuration &
Testing.
o Reduce cost of upgrades or continuous improvement projects.
o Faster Return on Investment by accelerating implementation process &
improvement process.
o Reduce Cost of operation by providing central point of control & by facilating
technical and application integration
o More leverage from IT Solutions by reducing their total cost of ownership & by
integrating with NON SAP application.

SAP Standard Implementation Methodology (ASAP)

Purpose of ASAP
o It is proven repeatable and successful approach to implement SAP solutions
ASAP Methodology
Project preparation
Business Blue print
Realization
Final Preparation
ASAP Roadmaps
o Implementation Roadmap It has Five Phases that are listed below
Project Preparation phase Initial planning
Business Blueprint phase It is plan for the eventual configuration that
needs to be approved
Realization Phase Building and testing the solution as per business
blue print document & Executing test plan.
Final preparation - In this phase acceptance of testing of production
system and end user training and plan for go live.
Go Live & Support Service Level agreement and help desk are
established and tested and handover to operation and monitoring staff.
o Solution Manager Roadmap
o Global Template Roadmap
o Upgrade Roadmap
o Other Roadmap such as Enterprise Portal Roadmap, Exchange infrastructure
Roadmap etc.

Project Management in SAP Solution Manager

Identify Project Management features
o It provides a work breakdown structure that can be used to plan and track
various activities.
o There are link to Microsoft project allowing downloading entire structure into
MS project plan.
List various element of Implementation roadmap
o Roadmap Structure It gives project team a list of what to do and when to do
(LHS of the screen)
o Viewing / Text Area It gives procedural guide prerequisite information and
deliverables (Upper Right Screen)
o Attachment Area It displays various items such as accelerators, issues and
supplement documents. This area is also used for assigning task to project
team member and traking the status of the same.
Identify the feature of business blueprint transaction
o Blueprint structure All requirement gathered are recorded and associated
with a structure item.
o Business scenarios The business scenarios are defined first on which
business structure displayed
o Business process Group It gets chosen from BPR based on scenarios
o Associated Items This is available on RHS of the screen to support the line
items along with additional features such as project documentation,
transaction assignments and graphical flow of process.
o Blueprint Document It can be generated once the blue print structure is
finalized.
List the most commonly used components within the configuration transaction
o Project documentation
o Transaction Assignments
o Configuration of IMG objects
o Development items
o Test cases
o Graphics
o Training materials
Assining Blue Print document generated in Business Blueprint phase the project
team will go into the configuration transaction in the SAP Solution Manager and the
blueprint structure is replicated in the configuration screen. It is configuration of
IMG.
Configuration Testing Features This is a crucial part of realization phase. The test
workbench includes the test organizer and automated testing tool and interfaces to
third party testing tools.
o Collection of test cases
o Selection of Test cases
o Assignment of test packages to testers
o Test execution
Advantages are as follows.

Reduce time for test preparation and execution

Single point of access to complete system landscape
Central storage of testing material and test results
Re-use of existing testing material

SAP Solution Monitoring Service Desk & Change Request Management

The concept of solution monitoring Entire business processes can be monitored as

a whole across multiple components. This is realized through the following three
monitoring sections within the SAP solution Manager.
o Business Process Monitoring
o System Monitoring
o Service Level Management
Monitoring starts with the monitoring all business process relevant
system components by using Inside Out approach with the
complementary Outside in Approach.
Solution monitoring workflow - Agent sends alert data to SAP solution
manager for route cause analysis by navigation directly into satellite
system.

Capability of Service Desk Features It offers a complete infrastructure for

organizing and operating a solution-wide support organization at your site.
o Features of the service desk are as follows.
Message Handling process
Customer solution database
Managing SAP Notes
Solution Manager diagnostics
o Service Desk Scenarios
End-user report incidents to solution support
Solution Support team search for solution and find the solution
Solution support team forward the problem to SAP support for route
cause analysis
Support team receives perfect solution from SAP support team and
provides the same to end user.

Change Request Management

o Change Request Management, as part of the SAP Solution Manager,
integrates service desk functionality for managing change requests. The
processes supported by Change Request Management include urgent
corrections for implementing fast and direct changes in the productive
environment, and maintenance cycle activities such as regular releases and
implementation, upgrade, or template projects.
o Three tire of change request management
Change Admin
Project Management
Change Logistics

Advance features of SAP Solution Manager

o End-to-End Root Cause Analysis and Solution Monitoring with SAP Solution
Manager
o Solution Manager Diagnostics
A key requirement for efficient and safe support of IT solutions is the
ability to perform root cause analysis with speed and efficiency.
Solution Manager diagnostics provides all functionality to centrally
analyze and monitor a complete SAP solution. It also reduces the time
needed to train a support consultant in root cause analysis.

SAP Net Weaver

SAP business suite provides integrated solution with SAP & Non SAP components
with internet and provides complete solution in order to have maximum return on
investment.
Sub area of SAP Net Weaver
o Integration of people, information and process
o The technological foundation of SAP customers and partners
Net Weaver Components for celebrative e-Business
o SAP Mobile infrastructure
o SAP Enterprise Portal
o SAP Business Information Warehouse
o Master Data Management
o SAP Exchange Infrastructure
o SAP Web application server
Integrated System Landscape
o Application & Components that use single platform is used to integrate
information and system. SAP Net Weaver. Some of the applications and
components that use SAP Net Weaver are listed below.
Extended application like xRPM
Master Data Management
Supplier relationship management
ERP Central Component
Customer relationship Management
SAP Business one.
Integration and Flexibility with Enterprise Service Architecture (ESA) is a proposal
for comprehensive and service base business applications.
Properties and structure of SAP Web Application Server has three levels.
o Presentation Level
o Application Level
o Integration Level
The SAP Web Application Server offers
A multilevel architecture
High Scalability
Independence between operating system & Database
A convenient development environment
Support for various protocols
High Security Standards.
o The SAP Web Application Server is the application platform of SAP Net
Weaver. The functions of different SAP systems like ECC 6.0 and CRM can be
divided into two categories namely
Basis functions and
Application functions.
Connecting Different System to SAP XI

SAP XI connects to different SAP and Non-SAP systems. Like an SAP R/3
version 3.1, an SAP R/3 version 4.6C, and a third party system are integrated
through SAP XI. The Integration Server also handles the connection to
different Business Partners, as well as, to a Public Marketplace.
Integrated SAP Master Data Management (MDM)
o MDM uses the technological foundation of the exchange infrastructure, SAP
XI, to distribute the data.
o

Master Data Management features: Content Consolidation Master Data

harmonization and Central Master Data Management.

SAP MDM supports a step by step approach to collective Master Data

maintenance in a distributed and heterogeneous environment.

SAP Enterprise Portal :

o

It is a flexible, reliable, and secure solution that lets you take advantage of all
your information assets. It integrates any enterprise information source. All
your SAP and non-SAP systems, your data warehouse, desktop documents,
Web contents, and Web services are brought together in one single user
interface.

Portal content is used to empower users to get relevant information, make

effective decisions, take appropriate action, and collaborate with others.

The portal also provides content designed specifically to serve users in

various industries and business areas.

It provides a role-based, secure Web-based interface to all information,

applications and services.

It roles structure and deliver targeted content to each end user. A company
can structure its business processes and deliver business content according
to the needs of certain user groups.

Strategic Advantage of Net weaver

o Openness and extendibility: SAP Net Weaver features complete compatibility
and extendibility with IBM Web Sphere and Microsoft .NET (technologies in
which companies have made significant investments.)
o

SAP Web Application Server achieves the Operating System and Database
independency for both ABAP and JAVA applications.

Immediate Integration: SAP Net Weaver allows complete integration of

people, information, and business processes in companies.

Clear Roadmap: SAP Net Weaver is the technological foundation of all future
SAP Solutions.

Lower total cost of ownership: SAP Web AS protects customer investments. It

leverages existing IT investments by integrating different systems.

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