TUTORIAL 6 (Week 4(a))

Topic 5: Organisation Structure

Multiple Choice Question

1.

Organizational structure includes which of these?

a. The set of formal tasks assigned to individuals
b. The set of formal tasks assigned to departments
c. The design of systems to ensure effective coordination of employees across
departments
d. Formal reporting relationships
e. All of these are part of organizational structure.

2.

The organization chart

a. shows the characteristics of the organization's vertical structure.
b. is a visual representation of the organization's structure.
c. details the formal reporting relationships that exist within an organization.
d. all of these above.
e. both shows the characteristics of the organization's vertical structure and is a visual
representation of the organization's structure.

. Jacob was recently looking at his company's organization chart in an attempt to discover
who reports to whom. Jacob is studying his organization's
a. degree of formalization.
b. amount of differentiation.
c. degree of centralization.
d. chain of command.
e. division of labor.

. Gina wishes to transfer authority and responsibility to her subordinates. This process is
known as
a. accountability.
b. coordination.
c. delegation.
d. departmentalization.
e. passing the buck.

5.

Relative to a flat organizational structure, a tall structure has a ____ span of management
and ____ hierarchical levels.
a. wide, fewer
b. narrow, fewer
c. narrow, wider
d. narrow, more
e. wide, more

6.

The functional, ____, and ____ are traditional approaches that rely on the chain of
command to define departmental groupings and reporting relationships along the
hierarchy.
a. divisional, teams
b. divisional, matrix
c. matrix, teams
d. matrix, networks
e. teams, networks

ABDM2033 BASIC MANAGEMENT PRINCIPLES

TUTORIAL 6 (Week 4(a))

7

8.

9.

Topic 5: Organisation Structure

. When departments are grouped together on the basis of organizational outputs, the
organization is using a
a. functional structure.
b. matrix structure.
c. divisional structure.
d. virtual network structure.
e. team-based structure.
Self-contained unit structure is a term used for
a. divisional structure.
b. functional structure.
c. term structure.
d. matrix structure.
e. virtual network structure.
. Kent works at the Tick Tock, Inc. He has two bosses, one a functional manager and the
other a divisional manager. Tick Tock, Inc. has a
a. functional structure.
b. divisional structure.
c. geographic structure.
d. matrix structure.
e. product structure.

10 . All of the following are advantages of a divisional structure EXCEPT

a. high concern for customers' needs.
b. fast response, flexibility in an unstable environment.
c. emphasis on overall product and division goals.
d. development of general management skills.
e. there is little duplication of services across divisions.
Essay Questions
1. What are the advantages and disadvantages of a functional structure?
i.

Advantages of the functional structure:

ABDM2033 BASIC MANAGEMENT PRINCIPLES

TUTORIAL 6 (Week 4(a))

Topic 5: Organisation Structure

ii. Disadvantages of the functional structure:

2. Describe functional and divisional approaches to structure.

3. What is the main difference between the staff department and line department?

ABDM2033 BASIC MANAGEMENT PRINCIPLES