Ankhi Paul

EXECUTIVE SUMMARY:

Over 9 years of Experience in the IT industry with emphasis on Quality

Assurance.
Excellent skills in Performance Testing, UAT, Manual Testing.
Generating and implementing templates for Test Plan, Test Cases, Test
Scripts, Business Analysis, Gap Analysis, Test Defect Log, Test Case
Checklist etc.
Experienced in Automation of software testing process using HP Test
suite (LoadRunner, and Quick Test Pro Excellent skills in testing webbased applications.
Experience in Designing Test plans, Test Cases, Test Scripts and Test
Procedures.
Strong skills in performing System, Acceptance, Regression, Stress,
Performance, Load, Functionality, Front End and Back End Testing.
Experience in Backend Testing of the applications by executing SQL
commands.
Expertise in testing Performance, WebLoad, QA Load and Stress for
Web and Client/Server Applications.
Experience with Web and Application Servers.
Experience in writing System test plans, defining test cases,
developing and maintaining test scripts and Documenting all phases of
QA process.
Participated in requirements analysis reviews and working sessions to
understand the requirements and system design.
Experience in testing database applications.
Experience in estimation of test effort and coordinate test schedule
with overall project schedule.
Experience in developing business based functional test scenarios.
Excellent understanding of the Software Development Life Cycle and
role of QA
Experience in Front-end testing, System testing, Unit testing,
Integration testing, Performance testing, Stress testing, Smoke Testing
Backend testing and Regression Testing of Web based and
Client/Server applications.
Solid analytical and trouble shooting skills.
Performed Positive & Negative Testing

Participated in end user requirement meetings and discussed

Enhancement and Modification Request issues
Handled change requests and coordination to the development team
for bug fixes
Execution of the test scenarios and scripts and review of product
functionality
Performed End-to-End testing manually
Effective co-ordination between development team and testing team
Used LoadRunner performance monitor to analyze the
performance/stress/load condition of the application.
Created Scripts for the running of various Metrics using LoadRunner for
performance testing
Conducted testing on the servers using LoadRunner to establish the
load capacity of the server.
Defined requirements for large-scale LoadRunner performance tests of
an application server.
Performed Load Testing by generating Vusers using LoadRunner.
Created automated test scripts using LoadRunner.
Parameterized the data values using the .dat files in VUGen Scripts.
Developed the Load Test scripts using the LoadRunner Virtual User
Generator (VUGen) and enhanced the scripts by including transactions,
parameterize the constant values and correlating the dynamic values.
Enhanced the script to remove the wasted time in on-line graphs in the
LoadRunner controller and in transaction response time graphs in
LoadRunner analysis.
Conducted testing on the servers using LoadRunner to establish the
load capacity of the server.
Conducted Load Test for multiple users connected by TCP/IP using
LoadRunner.
Excellent in communication, presentation and interpersonal skills.
Contributed to the completion of all projects on time.
Ability to work in tight schedules and on different applications
concurrently.

Technical Skills:
Operating
system
Databases

Windows2000, 2007, 2008, 2010 Windows NT, AIX,

UNIX
MS SQL Server, Oracle, LDAP, Access, Sybase, DB2

Languages
Testing tool

Methodologies
ERP
Web/Applicatio
n Servers

Java, JSP, Html, DHTML, Visual Basic, Oracle, C, C++,

Java Script, SQL, XML, .Net, Com, Dcom, C #, ASP
LoadRunner (12, 11.5, 11, 9.5, 9.1, 8.0/7.5), Quick
Test Pro (9.2/8.2/8.0), WinRunner, Sprinter, HP UFT HP
ALM, SoapUI, HP Performance Center
Agile, Waterfall, RUP, Performance Engineering, CMM,
TQM, Quality Assurance
Oracle Apps (HR, FI), People Soft HRMS, People Soft
Finance Modules Siebel (sales)
Apache 2.x, Tomcat 5.x, Weblogic 8.x,9.x, WebSphere
5.x, IIS5.x, 6.x, SAP ABAP, SAP BW, SAP MM, MQ
Series, MTX IIS, LDAP, SNA server, SQL Servers, AS
400, IBM 6000, MQ series ( IBM and MS)

Professional Experience
Client: Macys Technologies, GA
October 2015 to Present
Sr. Performance Test Analyst
MST provides an integrated line of high-performance retail, e-commerce, and
data warehouse systems for use at all levels within Macy's. MST uses a mix
of Internet, wireless, client/server, midrange, and mainframe technologies to
meet Macy's business needs. MST management works closely with
department store divisions, the corporate office and merchandise vendors to
identify Store Application performance and store house maintenance data
base performance to ensure that Macy's systems can adapt to changing
business conditions.
Responsibilities:
Gathered the requirements and compiled them into Test Plan
Followed Agile Methodologies (scrum)
Prepared Test Cases, Vugen scripts, Load Test, Test Data, execute test,
validate results, Manage defects and report results
Used Performance Center to define performance requirement like SLA
in test.
Generate the test script Enhanced LoadRunner Vuser scripts by
Parameterization, checkpoint, and correlation to test the new builds of
the application.

Interface with developers, project managers, and management in the

development, execution and reporting of test automation results
Identify and eliminate performance bottlenecks during the
development lifecycle
Accurately produce regular project status reports to senior
management to ensure on-time project launch.
Performed Performance Test, Regression, Validation Testing, Smoke
Test, Load Test during the testing life cycle of the product release.
Participated in Integration, System, Smoke and User Acceptance
Testing.
Wrote User Acceptance Test (UAT) Plans and User Acceptance Test
Cases.
Used QuickTestPro and SoapUI to automatically capture and verify
properties of the application.
Verify that new or upgraded applications meet specified performance
requirements.
Identify the queries which taking too long and optimize those queries
to improve performance for degrading the performance by looking at
the resources.
Independently develop LoadRunner test scripts according to test
specifications/ requirements.
Created various Scenarios to be run, used rendezvous points to create
intense Virtual User load on the server, configured the scenarios before
executing them in the LoadRunner.
Involved on Performance Monitoring and analyzed the Response time,
Memory leaks, Hits/sec and Throughput graphs.
Enhanced LoadRunner scripts to test the new builds of the JBOSS
application.
Conduct result analysis and interact with developers & business users
to resolve bugs.
Create Test results and Exit Reports to the business management and
development team and get the approval for release.
Coordinated daily status call for technical and non-technical audiences
on test progress
Worked on MS Office to create daily reports.
Wrote SOPs for Testing Procedure and various process oriented
activities.

Environment: LoadRunner 12.02, SoapUI, HP Analysis, MS Office, MS-Visio,

AIX (Unix), Load Balancer, LR Monitors, HP Performance Center 11, Quality
Center, Dynatrace.

Client: BNY Mellon, NJ

May 2015 to September 2015
Sr. Performance Test Analyst
The Bank of New York Mellon Corporation (BNY Mellon) is an American
multinational banking and financial services corporation having two primary
businesses, Investment Services and Investment Management which offer
services for each stage of investment, from creation through to trading,
holding, management, distribution and restructuring. The application used
for Investment Management and services is NetX360. The project in BNY
involve the constant testing for the each release of this application to make
sure the changes and the newly introduced functionalities are enabled and
working as expected.
Responsibilities:
Creating Test Plans which describes the features and functions to be
tested
Created manual and performance tests cases
Created and managed system testing schedule
Executing test cases manually in HP ALM (QC) to verify the expected
results
Generate the test script in LoadRunner Vuser, Enhanced by
Parameterization, checkpoint, and correlation to test the new builds of
the application.
Used HP quality center to track, analyze and document defects
Performed extensive User Acceptance Testing (UAT)
Executed test cases under integration, user acceptance test
environments.
Prepared Test Data for Positive and Negative Testing used in Data
Driven Test.
Coordinated daily status call for technical and non-technical audiences
on test progress.
Create Test results and Sign offs to the business management and
development team and get the approval for release.

Used QuickTestPro and Sprinter to automatically capture and verify

properties of the application.
Performed end-to-end testing on the release version of the software
application.
Worked on MS Office to create daily reports.
Created various types of reports for Various User Levels. Created
JavaScript, based projects.
Coordinated daily status call for technical and non-technical audiences
on test progress
Accurately produce regular project status reports to senior
management to ensure on-time project launch.

Environment: LoadRunner 12.02, MS Office, LR Monitors, HP Performance

Center 11, Quality Center 11, HP UFT 11, Sprinter, Manual Testing.

Client: Citi Bank, Jacksonville, Florida

June 2013 to March 2015
Sr. Performance Test Analyst
Citi Bank is a financial services and banking corporation committed to
serving consumers and mid-sized businesses. The project at Citi involved
enhancement to their Online Banking features. The main focus of the project
was to upgrade the existing system by enhancing the functionality like
Online Bill Pay, User Interface change, Check Images, Search Functionality,
Online money transfers between different accounts, Pending Transfer and get
more information for any transaction. Online Bill Pay gives Citi customers
Internet Access to view and pay bill online. EFT (Electronic Fund Transfer)
Internet service enables the client to automatically debit customers'
payments or charges from their checking, savings or credit card accounts.
Debited funds are deposited into business account the next business day
after collection.
Responsibilities:
Gathering and analyzing user/business/clients requirements and
developed System test plans.
Interacting and coordinating with developers, project teams and
business heads.
Create Performance Test Strategies and Schedules for business
releases.

Performing execution of test cases manually to verify the expected

results.
Creating Test Plans which describes the features and functions to be
tested
Participated in end to end SDLC following Agile Methodology.
Created and managed system testing schedule
Created manual and automated tests
Executing test cases manually to verify the expected results
Used HP quality center to track, analyze and document defects
Involved in developing Entry & Exit criteria and defined the pass and
fail standards
Involving in Web integration of the project where all the development
was done in JSP, Java Beans etc.
The Application was developed in Java, HTML, Java Script, C, C++ as
the Backend.
Called different external operating system functions from a VUGen
script.
Creating Load/Stress scenarios for performance testing using the
LoadRunner Controller.
Creating Vuser Scripts in LoadRunner by recording, incorporating
Rendezvous Points.
Created Scripts for the running of various Metrics using LoadRunner for
performance testing.
Tests on HP Performance Center.
Generate the test script Enhanced LoadRunner Vuser scripts by
Parameterization, checkpoint, and correlation to test the new builds of
the application.
Performed stress testing of each application to verify that the required
load would have no negative performance effect. This was done
through creating Scripts on LoadRunner and executing
s using the Automated-testing tools LoadRunner
Customization of LoadRunner to suite the requirements of the testing
effort. As a Performance Engineer, was responsible for setting up the
access privileges and creating user profiles.
Identified bottlenecks using online monitors and analyzing graphs
using LoadRunner.
Writing Test cases to test the performance of the application using
LoadRunner.
Conducting different tests like Baseline test, Regression, Endurance
test, Stress test by using Performance Center.

Created various Scenarios to be run, used rendezvous points to create

intense Virtual User load on the server, configured the scenarios before
executing them in the LoadRunner.
Enhanced LoadRunner scripts to test the new builds of the application.
Conduct result analysis and interact with developers & business users
to resolve bugs.
Create Test results and Exit Reports to the business management and
development team and get the approval for release.
Coordinated daily status call for technical and non-technical audiences
on test progress.
Worked on MS Office to create daily reports.

Environment: LoadRunner 11, 11.5, Wily Introscope, Weblogic, MS Office,

MS-Visio, AIX (Unix) , Load Balancer, LR Monitors, HP Performance Center 11,
Quality Center, Site Scope, TBED, FTBED
Client: Johnson & Johnson, Skillman, New Jersey
Nov 2011 to May 2013
Sr. Performance Tester
Project Crossroads is the implementation of standard processes and data in a
single ERP system on an SAP platform for all of the Operations & Supply
Chain groups within the MD&D Franchises.
Responsibilities:
Executed test cases under integration, user acceptance test
environments.
Backend testing was done to verify and validate data.
Data verification and data integration test was done using SQL queries.
Worked with developers in resolving issues in test environment and
defects while application under test.
Wrote and executed scripts for load testing using the Virtual User
Generator web & SAP protocol, created and run Controller scenarios to
test the functionality under varying load.
Wrote SQL quires for Database testing(End to End Testing)
Scripted and executed automated GUI tests using SilkTest
Created and executed test plans and test cases using SilkCentral Test
Manager

Used Virtual User Generator to generate VuGen Scripts for web & SAP
protocol, Ensure that quality issues are appropriately identified,
analyzed, documented, tracked and resolved in Quality Center.
Defined transactions to measure server performance under load by
creating rendezvous points to simulate heavy load on the server.
Prepared Test Data for Positive and Negative Testing used in Data
Driven Test.
Involved in creating Scenarios for Load Testing using LoadRunner.
Developed Test scripts for Data Driven testing using Win Runner.
Created Vuser scripts to simulate client activities using Vuser
Generator
Created Load testing scenarios in LoadRunner Controller based on the
use cases and business requirements.
Inserted Transaction Points and Rendezvous Points to measure the
performance of the application in LoadRunner.
Involved in Performing Back-End Testing by writing SQL queries to
extract the data from SQL database.
Involved on Performance Monitoring and analyzed the Response time,
Memory leaks, Hits/sec and Throughput graphs.
Involved in Database Compatibility testing to make sure that the
application is compatible when database is upgraded.
Performed end-to-end testing on the release version of the software
application.
Performed extensive User Acceptance Testing (UAT)
Created various types of reports for Various User Levels. Created
JavaScript, based projects.
Coordinated daily status call for technical and non-technical audiences
on test progress
Accurately produce regular project status reports to senior
management to ensure on-time project launch.

Environment: LoadRunner 9.5.1/9.1, QTP 8.0, HP Performance Center

9.5.1, Quality Center 10.0, Java, Manual Testing, HTML, Oracle 9i, PL/SQL,
UNIX and Windows NT, MS Office.
Client: TD Bank, Manchester, New Jersey
Mar 2010 to Oct 2011
Sr. Performance Tester

TD Bank is a financial services and banking corporation committed to serving

consumers and mid-sized businesses. The project at TD involved
enhancement to their Online Banking features. The main focus of the project
was to upgrade the existing system by enhancing the functionality like
Online Bill Pay, User Interface change, Check Images, Search Functionality,
Online money transfers between different accounts, Pending Transfer and get
more information for any transaction. Online Bill Pay gives TD customers
Internet Access to view and pay bill online. EFT (Electronic Fund Transfer)
Internet service enables the client to automatically debit customers'
payments or charges from their checking, savings or credit card accounts.
Debited funds are deposited into business account the next business day
after collection.
Responsibilities:
Gathered and analyzed user/business requirements and developed
System test plans.
Interacted with developers.
Performed execution of test cases manually to verify the expected
results.
The Application was developed in Java, HTML, Java Script, Servlets, JSP
and Oracle as the Backend.
Involved in Web integration of the project where all the development
was done in JSP, Java Beans etc.
Performed database operations through EJB with Oracle as back end.
Used QuickTest Pro checkpoints to automatically capture and verify
properties such as the number of links.
Called different external operating system functions from a VUGen
script using DLL load function.
Created Load/Stress scenarios for performance testing using the
LoadRunner Controller.
Creating Vuser Scripts in LoadRunner by recording, incorporating
Rendezvous Points
Created Scripts for the running of various Metrics using LoadRunner for
performance testing.
Involved in testing Web services and XML with tool called SOAP UI
Enhanced LoadRunner Vuser scripts by Parameterization, checkpoint,
and correlation to test the new builds of the application.
Performed stress testing of each application to verify that the required
load would have no negative performance effect. This was done
through creating and executing different scripts on LoadRunner.

Generated the test scripts using the Automated-testing tools

LoadRunner
Made rearranging action possible by enabling multi-protocol GUI while
recording the script in LoadRunner.
Customization of LoadRunner to suite the requirements of the testing
effort. As a Performance Engineer, was responsible for setting up the
access privileges and creating user profiles.
Identified bottlenecks using online monitors and analyzing graphs
using LoadRunner.
Writing Test cases to test the performance of the application using
LoadRunner.
Conducted stress testing by using LoadRunner.
Created various Scenarios to be run, used rendezvous points to create
intense Virtual User load on the server, configured the scenarios before
executing them in the LoadRunner.
Enhanced LoadRunner scripts to test the new builds of the application.
Created various Scenarios to be run, used rendezvous points to create
intense Virtual User load on the server, configured the scenarios before
executing them in the LoadRunner.
Enhanced LoadRunner scripts to test the new builds of the application.
Used QuickTestPro checkpoints to automatically capture and verify
properties such as the number of links.
Created and Configured non-standard objects to standard objects
mapping them to Object Repository of QuickTestPro
Responsible for performance testing of Web, Web Services (SOA),
Siebel and PeopleSoft applications using HP LoadRunner
Experienced in creating the test scripts using QTP.
Oracle Table manipulation using SQL.
Used SQL Queries to verify the data from the Oracle database checked
the PL/SQL Packages developed as a part of Backend testing and Shell
Scripts to facilitate batch testing in UNIX environment.
Worked on MS Office to create daily reports.

Environment: LoadRunner 8.5/9.0, Wily Introscope, Weblogic, JAVA,

Dynatrace, DB2, Team Quest Tool, Windows NT, MS Office, MS-Visio, AIX
(Unix) , Load Balancer, LR Monitors
Client: Hartford Insurance, King of Prussia, PA
Jun 2008 to Jan 2010

Performance Tester
The Hartford Financial Services Group is one of the largest insurance
companies based in the United States. Ubiquity was developed as a sales
support product for agents, sales managers and underwriters of Property and
Casualty insurance group. The application had an easy to use workflow and
approval interface enabling multiple groups within the organization to share,
review and approve content to the desired access group. With access to
consolidated information, institutions could thus raise the level of control
over their businesses helping to reduce operations costs, improve risk
management and increase revenues.
Responsibilities:
Involved in generating Vusers in LoadRunner for load and performance
testing using LoadRunner.
Created LoadRunner scenarios and scheduled the Virtual Users to
generate realistic load on the server using LoadRunner.
Designed performance test suites by creating VU test scripts, workload
scenarios, setting transactions, rendezvous points and inserting them
into suites using LoadRunner.
Used LoadRunner monitors to measure the Transaction Response time,
Network delay and Throughput.
Generated Vuser scripts and Executed Performance Tests using
LoadRunner
Developing Vuser scripts and enhanced the basic script by
Parameterzing the constant values using LoadRunner
Collaborated with team to install and configure Wily Introscope
Conducted memory leak testing for all the applications using
LoadRunner and Wily Introscope
Used Wily Introscope to monitor and collect metrics on production and
test servers.
Prepare the Huge data for the Parameterized values in the scripts for
multiple scenarios
According to business specification Customization of scripts by using
LoadRunner
Used Manual and Automated Correlation to Parameterize Dynamically
changing Parameters
Extensively used Web (Http/html), Webservices protocols in Loadrunner
Conducted Performance testing by creating Virtual Users and Scenarios
using LoadRunner

Monitored system resources such as CPU Usage, % of Memory

Occupied, VM Stat, I/O Stat using UNIX commands like top, vmstat,
svmon and netstat.
Monitored Net Statistics, Load Balance and network traffic in each of
the JVM's
Collecting the frequency of JVM Heap and GC Cleaned up in Web
Sphere during test execution
Involve in walkthroughs and meetings with Performance team to
discuss related issues
Participate defects meeting to discuss the bottlenecks and long
running queries

Environment: LoadRunner, Quick Test Pro, SoapUI, Quality Center,

Performance Center, Sitescope, Tivoli, J2EE, ASP, JSP, Oracle, UNIX.
WebSphere, Rational Robot, HP Diagnostics

Client: Standard Chartered Bank, Hyderabad, India

Jun 2006 to March 2008
Software QA Tester
Project: Finacle
Finacle solutions developed by Infosys addressed the core banking, ebanking, treasury, wealth management and CRM requirements of retail,
corporate and universal banks worldwide. Finacle It allowed banks to powerup their innovation agenda, enabling them to differentiate their products and
service, enhance customer experience and achieve greater operational
efficiency.
Responsibilities:
Responsible for providing business requirement to create/edit demat
accounts and verified the correctness of delivered software. DP secure
software was developed by Infosys.
Managed user acceptance sessions and coordinated with project team
to ensure QA standards were enforced.
Used Test director to track requirements, test cases and execution of
test cases.

Used LoadRunner for testing the performance throughput of

application.
Worked to build business relation to offer new banking schemes to high
net worth business customer.
Managed execution of delivery instruction slip & dematerialization of
shares.
Mentored new employees from different branches of northern region to
understand the business.
Responsible for managing and resolving customer queries
Managed execution of trades.
Involved in the financing for initial public offers for TCS, ONGC, Punjab
National Bank &India Bulls etc.
Involved in buying & selling of shares for branches in all over the India
for six months.
Analyzed emerging trends in the market & recommended management
for product improvement and corporate procedures.
Environment: Oracle 9i, Sun Solaris 10.0, Apache, JAVA, HTML, SQL, PLSQL,
Test Director
Education:
Degree: MBA (Executive) (Operations & HR) (2006-2008)
University: IPE, Osmania University, Hyderabad, India
Degree: Bachelor in Commerce & Operations (2003-2006)
University: Calcutta University, Kolkata, India