Ep 950100

Shell International Exploration & Production B.V.
Health, Safety and

Environmental
Management
Systems
EP 95-0100
ECCN: Not subject to EAR No US content
HSE
MANUAL
Revision 1.2: 13 December 2001
EP HSE Manual Amendment Record Sheet

Section Number:
EP 95-0100
Section Title:
Health, Safety and Environmental Management Systems
Rev
Chapter
Nos.
Description to amendment
All
All
Amended by
dd/mm/yy
No.
0
Date
Original hard copy and CD-ROM issue

Revision of manual to replace EP 95-0100 & EP 95-0140 in
order to simplify and ensure compliance with:
- International standard ISO 14001
- HSE Commitment, Policy and Procedures 1997
- EP 95-0130 EP HSE Audit Guidelines
19/10/95
EPO/61
25/01/01
EP-HSE
Typical supporting references and procedures have been

identified in the text. Examples of these from around the Shell
Group are available to Shell OUs on the EP HSE web site.
1.1
Refer
description
Headings 3.2, 3.7, 3.8, 4.1, 4.2 and 5.5 slightly modified to be
consistent with Self Assessment Questionnaire Revision 01.1
Figure III and sub note modified to reflect these changes.
19/11/01
EP-HSE
1.2
Refer
descriptions
Headings 4.2, 4.4, 4.5 and 4.6 changed to 4.5, 4.4., 4.6 and 4.3
respectively
13/12/01
EP-HSE
EP 95-0350 Revision 06 June 1998

jh 9/698
ii
Contents
Introduction
iii
Leadership and Commitment
1.1
Visibility
1.2
Proactive in Target Setting
1.3
Informed Involvement
Policy and Strategic

Objectives
2.1
Content
2.2
Dissemination
2.3
Strategic Objectives
Organisation, Responsibilities,
Resources, Standards and
Documents
9
3.1
3.2
Roles and Responsibilities

(Organisational structure and
responsibilities)
Planning and Procedures
25
5.1
HSE Plan
25
5.2
Asset Integrity
26
5.3
Procedures and Work Instructions

27
5.4
Management of Change
27
5.5
Contingency and Emergency

Planning Expectations
28
Implementation and Monitoring

31
6.1
Performance Monitoring
31
6.2
Records
33
6.3
Non Compliance & Corrective

Action
34
6.4
Incident Reporting & Follow Up
34
Audit
37
7.1
Audit Plan
37
HSE Advisors & Management

Representative(s)
10
7.2
Auditor Competency
38
3.3
Resources
11
7.3
Contractor Audits
38
3.4
Competence
12
3.5
Contractors
12
Review
41
3.6
Communication
13
8.1
Review
41
3.7
Documentation & Control HSE MS
15
Documentation & Control HSE Cases
16
3.8
Appendix I Five parts of an

HSE MS Manual
43
Appendix II Comparison with

other Standards
45
Hazards Effects Management

Process
19
Appendix III Glossary
47
4.1
Identification of Hazards & Effects
Index
49
References
51
19
4.2
Assessment
20
4.3
Recording
21
4.4
Performance Criteria for

Maintaining Controls
22
4.5
Controls and Ownership
22
4.6
Recovery
24
HSE Manual EP 95-0100 Health, Safety and Environmental Management Systems

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ii
EP 95-0100 Revision 1.2: 13 December 2001
Introduction
INTRODUCTION
The Need for Revision
The EP HSE Manual on HSE Management Systems (HSE MS), EP 95-0100 was first issued in
September 1995. Since that time, there have been a number of significant changes in the Groups
requirements with respect to HSE. In particular, in 1997, the Group adopted a revised HSE
Commitment and Policy and introduced a new Procedure for an HSE Management System. Shell
Global Environmental Standards have been developed which include requirements for external
certification. Furthermore, changes to the assurance process have been introduced, whereby Operating
Units (OUs) must submit an annual HSE letter of assurance which confirms adherence to the HSE
Policy and procedure. These changes were detailed in the Guideline, EP95-0140, EP HSE Strategy
and Policy Implementation Guide issued in 1998. The Shell Group Risk Policy and Guidelines
published in April 2000, describes how the same risk based approach to management is applied to the
business in its entirety.
Key objectives
This Revision 1 to EP95-0100 seeks to amalgamate EP 95-0100 and EP 95-0140. The key objectives
are to:
provide EP Operating Units (OUs) with one concise and comprehensive guide on all aspects of an
HSE MS
provide a framework for HSE MS which incorporates the requirements of the ISO 14001: 1996
Environmental Management System - specification with guidance for use
include those elements of Sustainable Development, which are addressed within HSE MS such as
consultation, environmental and social impact assessments etc.
Key changes
No new requirements are included in this guide. However, the opportunity has been taken to integrate
and consolidate existing requirements to provide a more concise format (Figure I). In particular:
In the previous Manual, text from the E&P Forum guidelines for HSE MS was included,
supplemented with additional Shell guidance, describing how things were to be done in Shell. The
content of this revision remains fully in line with E&P Forum (now OGP ) guidelines, but the
specific E&P Forum text has been removed.
ISO 14001 requirements are now fully integrated into the guidelines, rather than being separately
listed. This means that these guidelines are now also aligned with other external specifications
based on ISO 14001 such as OHSAS 18001 and BS 8800 for Occupational Health and Safety.
OGP - International Association of Oil and Gas Producers formerly E&P Forum
iii
Figure I: Documents and requirements brought together by the revision of EP 95-0100

S hell Inte rna tional E xplor atio n & P rod uctio n B.V .
S hell Inte rna tional E xplor atio n & Prod uctio n B.V.
EP HSE
Strategy and
Policy
Implementaion
Guide
HSE
Management
Systems
EP 95 - 0140
EP 95 - 0100
V olum e I
V olume I
HSE
MANUAL
HSE
MANUAL
Volum e 1
HSE Mana geme nt Sy stem s
Volum e 1
HS E Mana geme nt Sy stem s
Key guidance
documents
amalgamated
S hell Inte rna tional E xploratio n & Prod uctio n B.V.
HSE
Managemen t
Systems
V olum e I
14001
Group Procedure
for an HSE
Management
System
E&P
Forum
HSE MS
guidance
EP 95 - 0100
REVISION 1
Other relevant
HSE MS
requirements
fully integrated
HSE
MANUAL
V olum e 1
HSE Mana geme nt S y stem s
Scope and structure

These guidelines describe both the requirements for HSE MS and how they may be met. This
document is not drafted as a specification. However, by describing what is expected to be in place, it
provides a useful guideline against which companies may audit.
To maximise the usability of the guideline, the elements of the HSE MS (Refer Figure II) have been
divided into 33 sub elements (Refer Figure III) defined such that the entire HSE MS is covered in a way
which is consistent with the SIEP Self Appraisal Questionnaire. For each sub element, the following are
provided:
Group HSE MS Procedure requirements: setting out the Group requirements as specified in the
mandatory Group Procedure for HSE MS.
Expectations: the key requirements to implement a particular sub element.
Typical supporting documents and procedures: the types of procedures or other documentation
typically expected to be found in an organisation to support the implementation of a particular subelement. Good examples of such procedures and documentation are to be found in a location on the
EP HSE web site dedicated to supplement these guidelines.
Relevant Shell guidelines: sources of further information and references.
Terminology
When comparing the various references on HSE MS there are some minor differences in terminology
and headings. The descriptions in this guideline are the same as the previous EP95-0100. Key
differences are:
The section entitled Hazards and Effects Management Process in this Manual has replaced the
Evaluation and Risk Management in the E&P Forum guideline.
The Shell Group Procedure for an HSE Management System does not include a section 'Planning
and Procedures' and splits 'Organisation, Responsibilities, Resources and Documentation' into
two sections and combines the sections 'Audit' and 'Review'.
ISO 14001 terminology is different and a cross reference table is included in the Appendix II.
iv
Introduction
Figure II: Elements of Shell HSE-MS
HSE Management Systems in Shell

The Shell Group HSE Policy requires that every Shell company has a systematic approach to HSE
management designed to ensure compliance with the law and to achieve continuous performance
improvement. The Group Procedure for an HSE Management System accompanying the Policy
describes the elements of an HSE-MS and the minimum requirements in each element or heading.
It is now a requirement that operating units and joint ventures submit an annual letter of HSE
assurance, confirming compliance with the Group HSE Commitment, Policy and Procedure for an HSE
MS.
An HSE management system facilitates the management of HSE hazards and effects associated with
the business of the organisation. This includes the organisational structure, planning activities,
responsibilities, standards, documentation and resources for developing, implementing, achieving,
reviewing and maintaining the organisation's HSE Policy and meeting it's stated objectives.
The system concentrates on critical activities and should ensure that they are properly controlled and
that measurements are made and reported so as to enable monitoring of overall performance and
identification of areas for improvement. Management systems should provide a structured process for
the achievement of continual improvement, the rate of that is generally set by the organisation itself
taking into account client and parent company requirements.
An HSE MS will bring improvement in HSE performance in the longer term but only after the
company is 'working and improving the system'. This requires time for behaviour and attitudinal change
to support compliance with a system.
The EP Position on Global Environment Standards required all OUs to have implemented an HSE MS
by end 1999 and that the environmental component of the HSE MS of all OUs operating major
facilities is certified (by end of 2000). These targets were met except in the case of a few companies
where completion was delayed.

Other environmental targets set by the Shell Group are contained in the Group Minimum
Environmental Expectations. For EP, these are described in the EP Minimum Environmental
Expectations.
Following this Guideline will ensure that the requirements of the mandatory Group HSE Policy and
HSE MS procedure are met.
Shell recommends that H, S and E are managed within an integrated HSE Management System, but in
the longer term, it is expected that Management Systems, which encompass all aspects of the business,
will become the norm. Some Shell companies already operate within one system thereby reducing
overlap and duplication. In bigger companies, these systems often relate to clusters, departments or
business units.
Fit for Purpose

In EP, the changing face of the business, including the increasing use of contractors and alliances for
non-core business requires more rather than less formalisation of the business processes. While
increasing the number of interfaces, any system must be such that personnel understand the hazards and
effects and their roles in the management of HSE. A measure of the success of the system is whether the
company and contractors personnel understand their roles and are fully aware of the risks. The level of
detail and complexity of the HSE MS, the extent of documentation and the resources devoted to it
should be commensurate with the size of the organisation and the nature of its activities and risks. The
system must meet the needs of, and be understood by, those responsible for managing the risks.
Relationship between systems

HSE Management systems address all levels including Group level, EP Business level and OU
Corporate / Business levels. There must be consistency between these systems.
Group HSE Management System (1999)

Shell International Exploration & Production B.V.HSE MS Manual (2000)
EPBM (Version 3)
To fully integrate HSE into the business, HSE critical activities, tasks and responsibilities must be
described within the same framework as other aspects of the business. The processes, activities and
related data entities of a typical Shell EP OU have been identified in the EP Business Model (EPBM
Version 3). This provides a useful starting reference for an OU to describe their business. Using a
common framework of activities across an OU ensures that the interfaces are fully defined. In the HSE
MS, those activities necessary to meet HSE objectives are of primary interest
vi
Introduction
Figure III: - HSE MS headings and sub elements

1
Planning and Procedures
1.1 Visibility
1.2 Proactive in target setting
5.1
5.2
HSE Plans (General)

Asset Integrity
1.3 Informed involvement
5.3
Procedures and Work Instructions
5.4
Management of Change
5.5
Contingency and Emergency Planning
2.2 Dissemination
Implementation and Monitoring
2.3 Strategic objectives
6.1
Performance Monitoring (Monitoring)
6.2
6.3
6.4
Records
Non-compliance and Corrective Action
Incident Reporting & Follow up.
Audit
3.2 HSE Advisors and management

representative(s)
7.1
7.2
Audit Plan
Auditor Competency
3.3 Resources
7.3
Contractor Audits
3.5 Contractors
Review
3.6 Communication
8.1
Review
Leadership and Commitment
Policy and Strategic Objectives
2.1 Content
Organisation, Responsibilities, Resources,

Standards and Documents
3.1 Roles & Responsibilities
(Organisational structure and responsibilities)
3.4 Competence
3.7 Documentation & Control HSE MS

(Documentation & Control )
3.8 Documentation HSE Cases
(Documentation & Control )
4
Hazards and Effects Management Process
4.1 Identification of Hazards and Effects
4.2 Assessment (Evaluation)
4.3 Recording of Hazards and Effects
4.4 Performance Criteria for Maintaining Controls
(Objectives and Performance Criteria)
4.5 Controls and Ownership (Risk Reduction
Measure(s))
4.6 Recovery (Risk Reduction Measures)
Note:
The headings used in this Guideline largely follow the headings in the SIEP Self Appraisal
Questionnaire. The headings in italics within brackets are the full headings used in EP 95-0100
Revision 0.
Since they are closely associated, 'Management of Change' and 'Asset Integrity' remain under 'Planning
and Procedures. Revision 01.1 of the SIEP self-appraisal questionnaire is consistent with this.
To provide a more logical flow, the order of the sub elements under 'Hazard and Effects Management
Process' has been changed since EP 95-0100 Revision 0.
vii

viii
1 Leadership and Commitment
LEADERSHIP AND COMMITMENT
This chapter addresses the top-down commitment and company culture necessary for success in the
systematic management of HSE.
Group HSE MS Procedure Requirement

Management and supervision shall be regarded as being fully committed to HSE by all staff and
contractors. They are to be seen as providing a leading role towards constant improvement through
leadership and action planning.
1.1 Visibility
Expectations
Top/senior management of each company shall provide strong and visible leadership to promote a culture
in which all employees share a commitment to HSE. Top/senior management shall:
Set a personal example in day to day work by:

-
Putting HSE matters high on the agenda of meetings, from Board downwards.
Communicating the importance of HSE considerations in business decisions and in

communication with stakeholders.
Immediate and visible response and involvement in case of incidents or other abnormal events
related to HSE.
Seeking internal and external views on HSE.
Recognising achievement.
Demonstrate commitment to implementing the HSE MS and achieve external certification of the
system (e.g. ISO 14001), by ensuring that the necessary resources, milestones and reviews are
allocated within the Business Plan.
Communicate HSE expectations to employees by developing an HSE policy.
Discuss and review with employees, suppliers and contractors progress against meeting specific
results and activity HSE targets.
Demonstrate active personal participation in HSE activities such as training, reward and recognition
schemes, industry/contractor workshops, conferences and audits.
Typical supporting documentation and procedures

See 1.3
1.2 Proactive in Target Setting

Expectations
Top/senior management shall be proactive in target setting by:

-
Jointly developing and discussing with their managers, employees and contractors HSE result
and activity improvement targets and indicators.
Ensuring staff shall have HSE results and activity targets in their appraisal.
Participating in the review of all HSE result and activity indicators.
Immediate and visible response and involvement in the case of an incident or any other upset of
normal business.
Setting of "minimum expectation" levels.

See 1.3
1.3 Informed Involvement

Expectations
To demonstrate leadership and commitment, top/senior management shall show informed involvement
in HSE issues. This shall be achieved by leaders:
-
Reviewing the progress both in the development and content of HSE Management Systems and
HSE Cases e.g. by being actively involved and show leadership initiative in HSE activities and
reviews, at both local and remote sites.
Making available the appropriate resources and expertise to meet targets (e.g. finance,
technology, skills and training).
Undertake relevant training.
Being fully aware of the high priority areas for improvement identified in the HSE Management
System, particularly in relation to legal compliance and stakeholder issues and the status of the
follow up actions.
Being personally involved in the improvement efforts arising from the formal senior management
Review of the HSE Management System.

Documents and Records
-
Minutes from management meetings
Feedback from site visits & inspections
Endorsement of HSE Cases and Plans by senior management
Minutes of meetings with contractors
Reports on incident investigations
Reference to HSE topics in company meetings and in company publications
1 Leadership and Commitment

-
Awards & recognition events for HSE performance
Speeches / papers / publications on HSE related topics by company personnel in public domain
Minutes of formal HSE MS Management Reviews
HSE Tasks and Targets in staff appraisals
Procedures
-
Handbook / checklist for management inspections
Procedure for developing HSE objectives, targets and plans
Relevant Shell guidelines
Recent Group Speeches and papers on HSE related issues (web site)
EP HSE Objectives and minimum environmental Expectations. EP HSE Website

2 Policy and Strategic Objectives
POLICY AND STRATEGIC OBJECTIVES
Companies shall have a written HSE Policy covering the Group Policy elements as a minimum. HSE
objectives shall be challenging understood by all and consistently incorporated in policies.
In setting objectives, management shall consider the overall risk levels of its activities and shall identify
those critical operations and installations which require a fully documented demonstration that risks have
been reduced to as low as reasonably practicable (ALARP).
This chapter addresses corporate intentions, principles of action and aspirations with respect to health,
safety and environment and the aim of improved HSE performance.
2.1 Content
Expectations
The company HSE and associated daughter policies shall be available to interested parties and shall:
-
be consistent with the Shell Group HSE policy and include to the commitment to comply with
applicable legislation, the need for prevention of pollution, and continuous improvement
be relevant and take account of the current and future nature and scale of the activities, products
and services of the company and stakeholder interests
include the execution of HSE policies is a line management responsibility
ensure HSE matters should be assessed before entering into new activities
take the interests of stakeholders into account
endorsed by the CEO.
The Chief Executive shall be the custodian of the HSE policy and be responsible for its review.
At least once a year the HSE policy shall be reviewed as part of the formal HSE Management System
review. (Refer 8.0 Review) This review process shall include the results of proactive consultation
with stakeholders on the content of the HSE Policy and take into account the continued relevance of
its intent, scope and adequacy.
Contractor policies shall be consistent with the company policies.
The HSE policy and implementation procedure for a Joint Venture (JV) under the operational control
of a Shell Company shall be the same in all material aspects as that of the Shell Group. The same
shall apply to new/future ventures not under operational control. (Refer Appendix 9 Management of
JV not under operational control of Group HSE Management System.)
For existing Joint Ventures not under the operational control of Shell, then the Shell shareholding
company shall use it's influence to urge it's fellow shareholders and co-venturers to adopt an HSE
policy and implementation procedure the same in all material aspects as that of the Shell Group or at
least 'appropriate'. (Refer Appendix 9 Management of JV not under operational control of Group HSE
Management System.)

-
HSE Policy

-
Daughter Policies e.g. smoking, AIDS, alcohol and drugs, bio-diversity, security
Joint Venture Statement
Contractors HSE policies
Procedures
-
HSE MS Management Review procedure
Royal Dutch/Shell Group HSE Commitment and Policy

EP Guideline for preparing Business Plans (annual)
Shell Group Security "Policy"
Shell Group Security Guideline - Use of Force
Shell Group Bio Diversity "Policy"
Contributing to sustainable development 'The way forward for EP'
2.2 Dissemination
Expectations
The HSE Policy shall be communicated to all employees and contractors.
The HSE policy shall be readily available to the public in a language and format that is easily
understood.
All employees and contractors shall be informed of the relevance of the HSE policies and be aware of
their personal role in meeting the requirements of the policies.
Records are retained to demonstrate that employees have received this information.
All employees and contractors shall be informed of revisions to HSE policies.

-
Registers of induction training or personal passport system
Procedures
-
Staff induction procedures

Contractor management procedures
Communication procedures
Relevant Shell guideline

-
See 2.3
2 Policy and Strategic Objectives
2.3 Strategic Objectives

Expectations
Each company shall establish and maintain documented health, safety and environmental objectives,
at each relevant function and level within the company. These should set out the long and shorter term
HSE aspirations of the company.
Strategic objectives shall be consistent with
the HSE policy and commitments of the company
the products, and activities and services undertaken by the company
the Group HSE policies and commitments
Strategic objectives for a company shall address as a minimum, those aspects identified in the 'EP
HSE objectives and minimum environmental expectations e.g. flaring, venting, emissions and
discharges, certification and groundwater monitoring.
Strategic objectives shall address relevant legislation, permits, consents and other requirements.
The strategic objectives shall provide a framework for setting and reviewing HSE targets in the HSE
Plan (Refer 5.1 HSE Plan) to ensure continuous improvement.

-
HSE Objectives and HSE Plan.
Register of Health, Safety and Environmental Legislation and Obligations
Procedures
-
Procedure for the development of HSE Plans
Procedure for the identification of objectives and targets
Procedure for updating, maintaining register of HSE legislation and obligations
The Shell Group Business Principles

Royal Dutch / Shell Group HSE Management System 1999
EP HSE objectives and minimum environmental expectations EP HSE Web Site

3 Organisation, Responsibilities, Resources, Standards and Documents
ORGANISATION, RESPONSIBILITIES, RESOURCES,

STANDARDS AND DOCUMENTS
This chapter addresses the organisation of people, resources and documentation for sound HSE
performance.

The organisation and resources shall be adequate for its purpose. Responsibilities at all levels shall be
clearly described, communicated and understood. Staff shall be developed following structured
competency assessment and training systems.
3.1 Roles and Responsibilities (Organisational structure and

responsibilities)
Expectations
The organisational structure, roles, responsibilities, authorities, accountabilities and interrelations

(e.g. partners, contractors, regulators) necessary to implement the HSE MS shall be defined,
documented, communicated and reviewed at regular intervals.
The management of the organisation shall appoint (a) management representative (s) who shall have
clearly defined roles, responsibilities, authority and resources for ensuring that HSE MS requirements
are established, implemented and maintained in all locations and spheres of operation within the
organisation. These accountabilities should align with the EP Business Model (EPBM Version 3).
The Management Representative shall be accountable to senior management and should have
sufficient knowledge of the company and its activities, and of HSE issues, with sufficient authority to
undertake the role effectively. They shall regularly report on the performance of the HSE MS to top
management for review and as a basis for improvement. They shall ensure the implementation of the
HSE MS in accordance with this Guideline. (SIEP guidelines, the Group Procedure, international
standard requirements and corporate risks (which assures compliance with SIEP guidelines, the
Group Procedure and ISO 14001).
The application of the HSE MS to a local operation or plant shall be the responsibility of the local
line management in accordance with the asset management hierarchy.
All HSE Critical Activities1 shall be identified and recorded in the HSE MS (see 3.7 Documentation
and Control HSE-MS) and HSE Case(s) (see 3.8 Documentation and Control HSE Cases).
Responsibilities shall be assigned to every HSE critical activity and inputs and outputs necessary for
its control recorded. Performance standards and mechanisms for verification shall also be in place.
Employee (company and contractors) competencies for HSE critical activities shall be defined and
responsibilities and requirements associated with the control of the activities understood by the
employee.
HSE responsibilities shall be updated and revised in conjunction with employees (company and
contractor).
HSE Critical Activities are those activities which when performed satisfactorily contribute to the control of hazards. An
HSE Critical Activity is an activity with an objective which contains some element of the four steps of the hazard and
effects management process i.e. - identify, assess, control and recovery. HSE critical activities can be at all levels within
the company. The objectives of those HSE Critical Activities for which senior management is responsible relate to such
things as establishing HSE policy, strategy and objectives, external relations and revising the HSE MS. Examples at a
'process' or technical support level are setting procedures, at a supervisory level or 'manage activity ' level - planning,
execution and monitoring and at task level - the direct management of control and recovery measures are HSE critical.

-
Organisation Chart
Job Descriptions including HSE responsibilities
Catalogue and specification of HSE Critical Activities
HSE tasks and targets in staff appraisals
HSE performance criteria in "scorecards"
3.2 HSE Advisors & Management Representative(s)

Expectations
The HSE Advisor (or management representative for HSE) shall have direct access to top/senior
management.
HSE advisors shall be HSE competent persons who meet the relevant regulatory and professional
requirements to be able to provide professional HSE advice to the line.
HSE advisors can be the custodian of the HSE MS but shall not be responsible for the management
of HSE critical activities. This is the responsibility of the line. HSE advisors are responsible for the
quality and timeliness of HSE advice.
HSE advisors shall monitor and communicate information on HSE issues (Shell, national and
international, legal requirements, stakeholder concerns) and best practice from internal and external
sources.
HSE advisors shall collate HSE performance reports and maintain HSE performance data for internal
use - including input to the review by top management and co-ordinate the preparation and
verification of the annual HSE Report.
HSE advisors shall maintain an independent schedule of HSE audits/inspections and participate in the
review of findings from all audits / inspections / incident investigations.

-
Specification of HSE Critical Activities for which HSE Advisors are responsible
Job Description of HSE Advisors
HSE Inspection/Audit/Review Programme
Competence Requirements for HSE Advisor roles
Minutes of HSE MS Review meetings
HSE MS Manual and change register
Audit and Review reports and follow-up
Annual HSE reports

-
10
EP 95-0120 Competence assurance for HSE Critical Activities
3.3 Resources
Expectations
Top/Senior management shall ensure that sufficient resources are available to ensure the effective
operation of the HSE MS and effective management of risks. This shall include resources available
for:
-
prompt rectification of HSErelated deficiencies identified by the company or regulators
on-going verification that HSE Critical systems function in accordance with the design intent and
objectives
ongoing training to maintain and enhance competencies
high calibre line staff to be posted in HSE function.
Staffing HSE Critical Activities as specified.
Current resourcing levels shall be sufficient to meet the requirements for staffing all HSE critical roles
and shall be regularly reviewed.
Procedures shall ensure that any changes in resource level do not increase HSE risk e.g. leave
rotations shall ensure resourcing does not drop to a level that will compromise HSE Critical
Activities.

-
Minimum acceptable resourcing levels for HSE critical activities (manning philosophy)
Leave schedules/rotas
Procedures
-
Manual of Permitted Operations (MOPO)
Relevant Shell Guidelines
EP 95-0120 Competence assurance for HSE Critical Activities.
3.4 Competence
Expectations
All HSE critical activities shall have defined competency levels recorded in the HSE MS or HSE
Case.
All personnel who perform HSE critical activities are HSE critical staff and require appropriate
experience, qualifications and training to ensure their competence to undertake these important risk
control measures.
An HSE competency assurance process should be in place for all HSE critical employees (company
and contractor). This shall document the required and actual HSE competence of employees.
The competency requirements of all HSE critical activities shall be periodically reviewed and
improved where possible. The competence of employees shall be reassessed and shortfalls addressed.
11

-
Competence Assurance System Records
Training programmes
Competence Standards
Procedures
-
Competence assurance system
EP 95-0120 Competence assurance for HSE Critical Activities

HSE Training Guidelines
HSE Skills Portfolio
3.5 Contractors
Expectations
Contract HSE risk shall be formally assessed for every contract prior to the invitation to tender.
A person within the company shall be identified for every contract as being responsible for all
activities in the contracting process and the execution of the contract.
Contractor HSE competence shall be assessed against the HSE risk in every contract prior to contract
award.
Contractor mobilisation shall be conditional upon receipt of an acceptable HSE Plan based on the
level of HSE risk and suitable interface arrangements to ensure compliance with the company HSE
MS. All high-risk contracts shall have a documented demonstration as to how the risks from hazards
and effects are reduced to ALARP. This can be in the form of a HSE Case for major contracts or an
HSE Plan.
An HSE inspection / audit programme for all contracts shall be in place monitoring the effective
implementation of the HSEMS and interfaces between the contractor and company.
Contracts shall specify an inspection / audit timetable, action to be taken in case of non compliance
with standards, terms and conditions defining reward or penalties for HSE performance and the
requirement for at least an annual formal review of HSE MS for contracts running for long periods.
Companies are able to demonstrate that the HSE MS of contractors are subject to continuous
improvement in the course of project execution.

-
Register of contractors, pre qualified to carry out company work
Records/data base of contractor performance on existing and previous company contracts
HSE Cases and HSE Plans
Contractor HSE MS and plans (including bridging documentation)
12

-
Contractor audit programmes and reports
Database or list of contracts and contract holders
Procedures
-
Contractor HSE management procedures
Contractor HSE pre-qualification
Model Contract HSE specifications
Assessment of Contract HSE Plans
Monitoring HSE in contracts
EP 95-0110 Management of Contractor HSE
3.6 Communication
Expectations
The hierarchy of HSE meetings and information flows within the organisation shall be described and
documented.
All employees (company and contractor) shall be made aware of their HSE responsibilities during
their induction. Records of the HSE induction process should be maintained.
All employees (company and contractor) shall be aware of key HSE information, expectations and
process for raising concerns.
HSE Committees shall focus on relevant HSE issues and provide a framework for communication on
the management of these issues by:
-
stimulating effective two-way communication on HSE issues between management and personnel
e.g. for the review of policies and procedures.
engaging all staff in the implementation of HSE management
serving as HSE advisory bodies to management and promoting suggestions for improvement
monitoring measures taken for the prevention of accidents, their implementation and adherence
organising inspections and audits focused on unsafe, unhealthy or environmentally unfriendly

practices
reviewing reports of inspection and audits
monitoring follow-up of accidents and incidents that have occurred
endeavour to secure the co-operation of all persons in the promotion of HSE
advising on HSE training, instructions and guidance of workers.
Procedures for internal HSE communication shall be in place and reviewed periodically. These shall
describe mechanisms for encouraging two way communications on HSE issues within the
organisation.
Procedures shall be in place for the management of external communications. These shall address:-
HSE issues raised by stakeholders
the registration and processing of public complaints
13
Information on the HSE policy, targets and performance shall be formally reported and available to
stakeholders, with a mechanism in place to collect feedback.
Methods shall be in place to motivate staff to be more aware of HSE controls and to develop an HSE
Culture. This can include:
-
The direct and personal interest shown by a supervisor in his subordinates work through
immediate recognition or criticism, this remains a most powerful motivational and behaviour
modification technique in HSE matters.
HSE performance boards sited in prominent locations with regular update provides focus to the
HSE effort.
Incentive schemes can provide motivation and focus but should not be complex and time consuming
to manage and above all must be seen to be fair. They should preferably be based on proactive
indicators rather than reactive indicators such as, e.g. lost time incident (LTI) or total recordable case
frequency (TRCF).
HSE performance targets in team and individual scorecards

-
HSE Meeting Minutes
Incentive and suggestion schemes
Register of complaints from staff and public
Register of suggestions for improvement
Overview of meeting types, frequency, participants, objectives etc.
Procedures
-
Procedure for internal communication and reporting
Procedure for managing external communications
EP 95-0310 Documenting and Implementing an HSE Case and HSE MS

EP 95-0374 Stakeholder Consultation
3.7 Documentation & Control - HSE MS

Expectations
A system shall be in place for the management and control of documents in paper and/or electronic
format. This shall include formal administration, custodianship for technical correctness and
communication of correct use.
There shall be a manual that describes an HSE MS compliant with the guidance contained in this
document and international standards. This information shall be accessible to employees and
contractors in the most effective format. The manual shall be updated and upgraded in line with
requirements for continuous improvement.
14
The function of the manual is to describe or reference the processes, documents and standards used to
manage HSE and assist employees and contractors in understanding how the company will meet the
objectives of the HSE Policy.
The HSE MS may be described in different ways but typically this is done in a 5-part manual as
follows: -.
Part 1: Management System Elements (as described in this Guideline)

-
A description of the management system under the same headings as this Guideline.
Part 2: HSE Management System Activities Catalogue

-
A catalogue of HSE Critical Activities and the specification of these activities and their associated
tasks.
Part 3: References, Documents, Codes and Standards

-
A list of all the documents and standards referred to in Parts 1 and 2 with details.
Part 4: Shortfall and Remedial Action Plan

-
A description of shortfalls in the HSE MS and proposed actions.
Part 5: HSE Hazards, Effects and Aspects

-
A register of the significant HSE hazards, effects and aspects.
These parts are described in more detail in APPENDIX 1 and in EP 95-0310.
15

-
HSE Manual, Parts 1 - 5
Procedures
-
Documentation and documentation management procedure
Web management and control procedures
EP 95-0310 Documenting and implementing an HSE Case and HSE MS.
3.8 Documentation & Control - HSE Cases

Expectations
The company shall identify and document those critical operations and installations, which require a
fully documented demonstration that risks have been reduced to a level as low as reasonably
practicable (ALARP) (Refer 4.0 Hazard and Effects Management). HSE Cases compliant with
regulatory requirements and EP guidelines shall be available for these operations and installations
defined as critical. The HSE Cases shall be endorsed by the Asset or Process Owner and by those
managing the asset or operation.
The HSE Case should also accurately reflect current practice at the location or site and be reviewed
as per described Case review cycles.
Contractors managing HSE critical activities shall have HSE Cases or equivalent documented
demonstration in place.
The HSE Case should demonstrate that controls in place reduce risks to ALARP.
The HSE Case shall detail activities that must be discontinued or restricted in given circumstances.
These circumstances might be when HSE critical equipment is not available, during adverse weather
or when particular non-routine hazardous activities are being carried out. This is described in a
Manual of Permitted Operations (MOPO), Manual of Simultaneous Operations (SIMOPS) or
Manual of non-Concurrent Operations.
The HSE Case is typically described in a 7-part document as follows: -.
Part 1 Management Summary and Introduction

-
This includes summary of the Case objectives, the main findings and risks, and a brief introduction to
the main document. Sometimes the management summary is extracted as an executive document for
easy distribution to senior managers, leaving Part 1 as the Introduction.
Part 2 HSE MS for facility or operation

-
A description of those elements of the HSE Management System that are directly applicable to the
operation or facility.
Part 3 Activities Catalogue
16

-
A description of those HSE-critical activities applicable to the operation or facility. This is recorded
at a level, which shows that the controls are in place, and that these are suitable and sufficient for the
risks addressed.
Part 4 Description of operation or asset

-
A description of the operation or facility, adequate to provide background information to the hazards
and effects analysis, to enable a clear understanding of HSE-critical aspects. This will include, for
example, safeguarding systems and emergency response capabilities.
Part 5 Hazard and Effects Register

-
This contains a demonstration that all hazards and effects have been identified, and the necessary risk
evaluation has been carried out and that necessary controls to manage the causes and consequences
are in place for those risks identified as significant through a process of ranking. Significant
environmental effects* will be included if the case is to be used for compliance with ISO-14001,
(*) For ISO 14001, this will include a description of those 'aspects' which result in environmental
effects.
Typically, the controls and procedures in place to manage environmental, occupational health and
workplace hazards and effects (aspects) which occur across the company are described in one place
and referred to from the Case. Those responsible on the facility for ensuring that the procedures are
followed are identified in the management system in Parts 2 & 3 of the Case.
Part 6 Shortfalls
-
This summarises any shortfalls identified, with a plan to resolve the findings and thereby improve the
operation.
Part 7 Statement of Fitness

-
The Statement of Fitness explains that the hazards and effects associated with the installation or
operation have been evaluated and measures have been taken to reduce the risks to the lowest level
that is reasonably practicable. The Statement of Fitness must affirm that conditions are satisfactory
to continue the operation.
The parts of an HSE Case are described in more detail in EP 95-0310.

-
HSE Cases
Contractor HSE interface arrangements
Procedures
-
Specification for selection of facilities and operations requiring HSE Cases
Shell Guidelines and References
EP 95-0310 Documenting and implementing an HSE Case and HSE MS
17
HAZARDS EFFECTS MANAGEMENT PROCESS
Risk is present in all human endeavours. The Group Risk Policy and Guidelines describes risk as it
applies to the complete business. This chapter addresses the identification of HSE hazards and evaluation
of HSE risks, for all activities, products and services, and development of measures to reduce these risks.

The process for those critical operations and installations shall include:
an inventory of the major hazards to the environment and to the health and safety of people of all the
activities, materials, products and services.
an assessment of the related risks, implementation of measures to control these risks and to recover in
case of control failure.
Health risk assessment shall address physical, chemical, biological, ergonomic and psychological health
hazards associated with the work.
Environmental (impact) assessment (including a consideration of social impacts) shall be conducted prior
to all new activities and facility developments, or significant modifications to existing ones.
Soil and groundwater contamination shall be assessed and, where required, control or remediation shall be
in-hand.
Product stewardship shall be applied at all stages of product life cycle relevant to the company's
activities.
An HSE assessment shall form an integral part of any proposal for acquisition, divestment, abandonment
or merger of business entities.
There are 4 steps in the HEMP process: identify, assess, control and recover. EP 95-0300 contains
detailed information on HEMP. For illustrative purposes these four steps are often described sequentially.
However in practice, the stages are not always distinct, and may be combined in procedures and/or
structured review techniques such as HAZOP, QRA etc. It must also be recognised that HEMP is an
iterative process.
4.1 Identification of Hazards & Effects

Expectations
The HSE MS shall include procedures for the systematic identification of the health, safety and
environmental hazards, effects and aspects that may either affect, or arise from, the activities and
services of the company. These shall cover routine, non-routine and emergency operating conditions
and activities of all personnel having access to the workplace and facilities at the workplace. The
HSE MS shall list the acceptable HEMP tools and identify employees responsible for using them.
Procedures for HEMP shall be based on the judgement of experienced staff, company, industry, Shell
and international standards; checklists and structured review techniques as described in Shell
guidelines.
The scope of the identification step shall include those activities that the company can have control of
and over which it can be expected to have an influence. It shall cover the whole lifetime of a project
(e.g. from inception through to decommissioning and disposal).
18
4 Hazards Effects Management Process
A comprehensive inventory or register of HSE hazards and environmental aspects for all units in the
company shall be maintained.
Procedures shall include a process for updating the hazard, effects and aspect inventories/registers as
a result of plant changes, changes to the operation or findings from e.g. job hazard analyses,
inspections or incident analyses.

See 4.5
4.2 Assessment
Expectation
The company shall develop and maintain procedures to assess the HSE risks and significance of the
identified hazard, effects and aspects for all operations and assets, compliant with Shell Group HSE
Guidelines, EP HSE Manual guidance and international standards e.g. should be proactive rather than
reactive.
All hazards, effects and aspects identified in the HEMP process shall be ranked in terms of risk.
A qualitative assessment of risk is adequate for most situations but for example in the comparison of
more complex alternatives, or as a regulatory requirement, it will be necessary to undertake a
quantitative risk assessment (QRA). (Refer EP 95-0352)
A process shall be in place to determine on the basis of risk, those hazards, effects and aspects that
require controls and the nature of these controls (i.e. those deemed 'significant' in ISO 14001
terminology) 1.
For the qualitative portrayal of risk and screening criteria for potential incidents and chronic effects,
the concept of the risk matrix (Figure 4.0) shall be used.
In all cases consideration shall be given to risk reduction to achieve a level deemed 'as low as
reasonably practicable' (ALARP), reflecting cost-benefit considerations.
Hazard assessment and significance evaluation methodology takes into account:
Legal and regulatory requirements
Company and Group policies
Company and Group standards
Reputation - consideration of the concerns of stakeholders and in particular the public and
employees
Industry Standards
International Standards
Lack of available information to determine risk or significance e.g. uncertainty in scientific

knowledge
Financial/ cost benefit considerations of risk reduction measures
The assessments (hazard register and aspect tables/registers) shall be updated at specified intervals
defined in procedures. The assessments shall be reviewed when circumstances change as part of the
change control procedure.
In ISO 14001, a 'significant' environmental aspect is an environmental aspect that has or can have a
significant environmental impact and as such must be subject to procedural control.
19
Assessments shall be conducted by qualified and competent personnel and solicit input from
personnel directly involved with the risk.
Reputatio
n
Assets
Environmen
t
CONSEQUENCE
S
People
Severity
Figure 4.0: HSE Risk Matrix
No health
No damage
effect/injury
No effect
Slight health Slight

effect/injury damage
Slight effect Slight impact
Minor health Minor

Minor effect Limited

impact
Major health Localised

Localised
effect
PTD* or 1 to Major
3 fatalities
damage
Major effect National

impact
Multiple
fatalities
Massive
effect
Extensive
damage
Never
heard of
in ..
industry
INCREASING
B
C
LIKELIHOOD
Heard of
in .
industry
Incident
has
occurred
in our
Company
Happens
several
times per
year in
our
Company
Happens
several
times per
year in a
location
No impact
Considerable impact
Low
Risk
Medium
Risk
International
impact
High
Risk
* Permanent Total Disability

See 4.5
4.3 Recording
Expectations
Records of the hazard and effects management process shall be documented and kept up to date.
Where there is an HSE Case, the records shall be included in Part 5 (Refer 3.8 Documentation - HSE
Cases).
The HEMP process shall record the activities that must be discontinued or restricted in given
circumstances i.e. a Manual of permitted operations (MOPO) or a Manual of Simultaneous
Operations (SIMOPS).
The recovery action that should be taken in the event that a control fails shall be documented.
All documentation shall be kept up to date, accessible and understood by the supervisors responsible
for operational decisions.
Systems shall be in place to ensure that all recommendations and actions arising from hazard and
aspects analyses and reviews are recorded and closed out.
20

-
Hazards and Aspects Registers
Manual of Permitted Operations
Manual of Simultaneous Operations
Manual of non-concurrent Operations
Procedures
-
Change Management Procedures
4.4 Performance Criteria for Maintaining Controls

Expectations
Performance indicators shall be in place for all HSE-critical activities. These shall be documented in
the specification of the activity together with parties responsible for each indicator.
Performance against each indicator shall be monitored and measured routinely. The results shall be
trended and reviewed (Refer 6.1 Performance Monitoring).
Procedures for reviewing employee performance shall include HSE performance indicators. Good
team/employee HSE performance shall be rewarded by team/staff appraisal systems.

-
Performance Indicators e.g. audit follow up, training, emergency drills, emissions, plant testing, fire
detection, BOPs, alarms.
4.5 Controls and Ownership

Expectations
During the design stage, HSE risks shall be made ALARP. Emphasis shall be on the prevention of
incidents through removal or reduction of hazards and lowering the probability of incidents.
In the operations phase, the HSE MS procedures shall provide a demonstrable link between each
significant risk and a set of controls or risk reduction measures e.g. through a HSE Case, critical
activity records.
The controls shall be commensurate with the risks. Responsibilities for their implementation shall be
clearly defined, understood and assigned to an individual.
Control shall include documented procedures or work instructions which are developed and
maintained stipulating responsibilities, HSE requirements (e.g. maintenance, contractor management,
suppliers) and acceptable standards for performance. These will cover situations where their absence
may result in deviations from the HSE policy and the objectives and targets.
Controls shall be reviewed and updated through inclusion in improvement programmes (HSE Plans
and HSE Case remedial action plans).
21

-
Inventory/Register of HSE Hazards, Effects and Aspects
Manual of Permitted Operations (MOPO)
HSE Case(s)
Procedures
-
Procedure for the inventorisation, evaluation and registration of Hazards, Effects and Aspects.
Procedure for the Management of Change
Permit to work
Hazardous Area Classification Plans
Operational control procedures and work instructions
EP 95-0220 Concept Selection

EP 95-0230 Design
EP 95-0310 Documenting and implementing an HSE Case and HSE MS
EP 95-0311 Job Hazard Analysis
EP 95-0312 HAZID
EP 95-0313 HAZOP
EP 95-0314 Physical Effects Modelling
EP 95-0324 Human Factors
EP 95- 0350 FIREPRAN
EP 95- 0352 Quantitative Risk Assessment
EP 95-0370 Environmental Assessment
EP 95-0371 Social Impact Assessment
HSE 029 Risk Assessment Matrix
HSE 061 Health Risk Assessment
Risk Policy Guidelines, Shell International April 2000
4.6 Recovery
Expectations
Control and recovery procedures shall be in place and recorded in the HSE MS and HSE Case. The
recovery action that should be taken in the event that a control fails shall be documented. The persons
responsible for maintaining and implementing each procedure shall be defined. Responsible parties
shall be competent and clearly understand their responsibilities.
Procedures for the recovery from scenarios with high risk and for emergency response shall be in
place and subject to testing and review. Procedures shall be regularly updated in light of incidents,
analysis of the drills and industry best practice (Refer 5.5 Contingency Planning and Emergency
Response).
Performance in all procedures shall be recorded and formally reviewed periodically.
22

-
Emergency Response Call Out and Duty Roster (internal)
Duty numbers for external agencies
Listing of HSE procedures and parties responsible for the procedures
Procedures
-
Emergency Response Procedures
Oil spill clean up procedures
Medevac Procedures
EP 95-0351 Fire Control and Recovery

EP 95-0397 Oil Spill Dispersants
EP 95-0316 Emergency Response
EP 95-0317 H2S in Operations
HSE 070 Medical Emergency Guidelines for Management
'Guidelines for Shell Companies on Preparedness Response and Compensation for Oil and
Chemical Spills Dec 1996.
23
PLANNING AND PROCEDURES
This chapter addresses the planning of work activities, including the risk reduction measures (selected
through the evaluation and risk management process). This includes planning for existing operations,
managing changes and developing emergency response measures.

Adequate standards and procedures shall be in place and understood at the appropriate organisational
levels. Preparation, review and distribution of all key reference documentation shall be adequately
controlled.
Emergency response procedures (including medical, operational and environmental emergencies) shall be
regularly tested.
5.1 HSE Plan

Expectations
Within its Business Planning Cycle, the company shall prepare an annual HSE Plan to meet the
company policy and continuous improvement objectives, one and five year targets, as well as making
good any deficiencies identified in the HSE MS. The plan shall clearly identify accountable parties
and targeted completion dates, based on one and five year performance targets for continuous
improvement (Refer 2.3 Strategic Objectives). The Plan shall be linked to the Business Plan.
A process shall be described for the development of the HSE Plan. The process shall indicate
resources required responsibilities and the timetable to build the HSE Plan.
HSE Plans shall cover such activities as existing operations; modifications to existing facilities,
acquisitions; new developments; abandonment programmes; geological surveys; exploration of
development programmes.
HSE Plans shall take into account present and anticipated future legislative and regulatory
requirements (identified in registers of legislation), intolerable hazards, effects and aspects,
technological options, financial, operational and business requirements and views of stakeholders.
HSE targets relating to the Company HSE Plan shall be communicated to employees annually.

Documentation / Records
-
Business Plans
HSE Plan
HSE Objectives and Targets (Part of HSE Plan)
Register of Health, Safety and Environmental Legislation and Obligations.

Procedures
-
Procedure for the development of HSE Plans
Procedure for the updating and maintaining register of HSE Legislation and Obligations
Business planning guide.
5.2 Asset Integrity

Expectations
The company shall establish and maintain procedures that ensure:
there is a clearly defined responsibility for asset ownership
that there is a signed statement of fitness to demonstrate that existing operating facilities, new
facilities and modifications to existing facilities are designed constructed and commissioned in
accordance with company and external standards, codes and regulations
deviations from the design intent and/or the existing standards and codes require authorisation in
accordance with the companies management of change procedure (Refer 5.4 Management of Change)
there is an auditable process of validation by engineers and supervisors of both the original design
and subsequent changes
the documentation necessary (including the HSE Case) to support operation, maintenance and
inspection is complete prior to facilities start-up
those activities and equipment critical in the safeguarding of asset integrity shall be identified in the
MS (typically in the HSE Case, Asset Reference Plan or Operations Reference Plan)
the equipment critical in the safeguarding of asset integrity during the life cycle shall be subject to
controls including maintenance , performance testing, and inspection, a transparent inspection
philosophy and programme and a programme of recorded management and cross-discipline/crossfacility inspections
the company shall establish and maintain procedures that ensure that the design of new facilities shall
be conducted in line with the Hazard and Effects Management Process. (Refer Part 4 Hazards &
Effects Management Process)

Documentation and records
-
Change Control Register (deviation from original or existing designs)
Variance Control Register (deviation from codes and standards)
HSE Cases
Operations Reference Plan
Maintenance Management Systems
Asset Reference Plan
Procedures
-
Operations Philosophy and/or Maintenance Strategy
Company design and engineering practices
26
5 Planning and Procedures

-
Change Management Procedure (e.g. design, construction, operation, inspection and maintenance)
Variance Control Procedure (deviation from company supported standards)
5.3 Procedures and Work Instructions

Expectations
All HSE-critical activities and the supporting tasks shall have written procedures or work instructions
in place as necessary. HSE Critical Activities for the company shall be listed in Part 2 of the HSE
MS.
HSE standards and procedures shall be listed in Part 3 of the HSE MS. The appropriate standards
and procedures shall be readily accessible to employees, suppliers and contractors and be written in a
way that users will understand. Asset Managers shall ensure that relevant HSE procedures and
requirements for their assets are communicated to suppliers and contractors.
A defined process for the development and review of HSE standards, procedures and work
instructions shall be in place, which includes employee involvement. This process must ensure that
HSE objectives are achieved, best practices are incorporated and legislative requirements are met.
Shell Design and Engineering Practices (DEP) or equivalent company standards shall be consistently
applied and variances shall be subject to a control procedure.
There shall be evidence that in addition to the formal review cycle, modifications to standards,
procedures and work instructions are initiated by operations personnel and reviewed in light of
incidents.
Typical Supporting documentation and procedures

Documentation / records
-
Register of HSE procedures (Part 3 of HSE Manual)
Procedures
-
Procedures and work instructions for Operational Control
Documentation management and control system
5.4 Management of Change

Expectations
The company shall maintain written procedures for the planning and control of all changes (i.e. not
only equipment changes but also organisational restructuring), both permanent and temporary, in
people, plant, plant controls, processes, and procedures, to assess HSE impact and avoid adverse
HSE consequences.
Change control procedures (corporate, BU/asset, projects) shall document the evaluation and
approval process, and the responsibilities and competencies of those involved.
Comparative analysis and documentation of the HSE impact of implementing the change as well as
the HSE impact of the implemented change shall be an integral part of all change control procedures.
27

Documentation/ Records
-
Change Control Register
Procedures
-
Change Management Control procedure
Security and control of process equipment software
HSE 029 'Risk Assessment Matrix'.
5.5 Contingency and Emergency Planning Expectations
The company shall document and maintain plans for responding to abnormal situations and potential
emergencies.
A process shall be in place to identify and document credible medical, operational, and environmental
incident scenarios. Contingency and emergency response procedures (including medical, operational
and environmental emergencies) shall be developed and maintained to identify responses to incidents
and emergency situations and for preventing and mitigating the HSE impacts that may be associated
with them.
There shall be a comprehensive tiered emergency response plan, which is integrated with individual
site plans and external agencies as appropriate. This shall be compliant with the relevant legislation
and company standards. The plan shall include:
-
Organisation and responsibilities, identification of the incident command structure (command and
control personnel)
Systems and measures for minimising potential HSE effects e.g. through the mobilisation of
support, evacuation procedures
Communications to: command and control personnel, emergency services, employees and
contractors who may be affected, others likely to be impacted, e.g. local communities
Requirements for training, emergency drills and assessment
There shall be a process for addressing the management of crisis in the company. This shall make
reference to the EP Crisis Guide. A crisis in this context is a relatively infrequent event that covers
any significant disruption to the normal business routine and requires an immediate response from
senior management.
Emergency Plans shall be periodically tested where practicable.

-
Records of emergency drills and follow up
Crisis and Emergency Response directory
Procedures
-
28
Emergency response documents including interfaces with outside organisations and response
equipment
5 Planning and Procedures

-
Medical Emergency Guidelines for Management and Health Care
Oil Spill Dispersants
EP Business Contact Directory EP 2000-0940 Revision 1 (Confidential)
EP-95-0316 Emergency Response Planning
EP Business Crisis Guide Process, Roles and Responsibilities EP 2000-0941 Revision D

(Confidential)
EP HSE 90-2015 Operations Reference Plan for Assets
HSE 070 Medical emergency guidelines for management
'Guidelines for Shell Companies on Preparedness Response and Compensation for Oil and
Chemical Spills Dec 1996.
29

30
6 Implementation and Monitoring
IMPLEMENTATION AND MONITORING
This chapter addresses how activities are to be performed and monitored, and how corrective action is to
be taken when necessary.
HSE performance targets shall be set to ensure progression towards the long-term goals of no harm to
people and no damage to the environment.
Performance indicators shall be established, monitored and results reported in a way that can be
externally verified.
All HSE incidents and near misses with significant actual or potential consequences shall be
thoroughly investigated and reported.
6.1 Performance Monitoring
Activities and tasks shall be conducted according to the procedures and work instructions of the
company (Refer 5.3 Procedures and work instructions). The management of the company shall
ensure that there are systems in place to verify that the tasks and activities are carried out in
accordance with these procedures and work instructions.
The HSE MS shall include documented and maintained procedures to monitor the implementation of
the HSE MS (proactive e.g. progress on close out of audit action items) and HSE performance
(reactive statistics e.g. incidents, deviations from permissible discharge levels) on a regular basis.
HSE critical activities with their performance indicators shall be specified in the HSE MS Manual.
Each critical activity shall be assigned to an accountable party who shall monitor and regularly report
the performance of their activity(s) using the indicators.
Proactive measures of performance shall be put in place to measure the implementation of the HSE
MS and the evaluation of stakeholder concerns. Proactive measures such as 'unsafe act auditing', 'site
inspections', 'self-assessments' shall be in use to monitor performance and identify shortcomings.
A documented procedure for the periodic evaluation of compliance with relevant HSE legislation and
regulations shall be maintained.
The company shall regularly measure, record, track and report HSE performance against targets set
in the HSE Plan (Refer 5.1 HSE Plan) and in maintaining control (Refer 4.4 Performance Criteria for
Maintaining Controls).
Where monitoring equipment is required for performance measurement and monitoring, the company
shall establish and maintain procedures and retain records for the calibration and maintenance of such
equipment.
Procedures shall be established for data handling and interpretation (including the calibration of
equipment).
The progress of individuals in undertaking their HSE Critical Activities and also in meeting planned
HSE targets shall be monitored through the staff appraisal system.
Typical supporting documents and procedures

-
HSE Plan & Targets
Company/Departmental/Asset HSE Performance measurements / indicators
31

-
Scorecards - HSE component
Register of public complaints
Register of HSE Performance Indicators
Register of HSE Critical Activities
Calibration logs
Compliance Monitoring Programme
Procedures
-
Procedure for HSE Reporting and HSE data collection (incl. accidents and near miss).
Procedure for Monitoring
Procedure Manual for compliance monitoring
Complaints handling system
Staff appraisal system
EP 95-0130 Audit
HSE 021 Waste Management Guide
EP 95-0310 Implementing and documenting an HSE Management System and HSE Cases
EP 95-0325 HSE Performance Monitoring & Reporting Guidelines
EP 95-0376 Monitoring Air Quality
EP 95-0377 Quantifying Atmospheric Emissions
EP 95-0381 Monitoring Water Quality
EP 95-0320 Tripod Delta
EP 95-0386 Monitoring Soil and Groundwater Quality
HSE 062 Guide for Health Performance Reporting
HSE 001 Guide for Safety Performance Reporting
HSE 'Incident Classification and Reporting' 1997
HSE Volatile Organic Compounds Feb 1996
HSE Group HSE Performance, Monitoring and Reporting (1998) (EP95-0325 addresses Group
requirements in the context of EP)
HSE 029 Risk Assessment Matrix.
6.2 Records
Expectation
32
The company shall establish and maintain procedures for the identification, maintenance and
disposition of HSE records. These should include:
-
Reports of audits and reviews
Audit tracking data
Register of or a means of identifying and accessing legislation applicable to the company

activities

-
Legally required documents
Situations of non-compliance with HSE policy, and of improvement actions
Any incidents and follow-up actions
Any complaints and follow-up actions
Appropriate supplier and contractor information
Inspection and maintenance reports of HSE critical equipment i.e. equipment providing a control
and recovery function.
Product identification and composition data
Data obtained from monitoring as input to performance records
Results of emergency drills and exercises
Training records which include HSE competency requirements which include HSE
HSE records shall be legible, identifiable; traceable to the activities involved with retention times
defined. They shall be stored and maintained to prevent loss and unintended use.
Records supporting the performance data provided to the Shell Group on an annual basis shall be
kept in an auditable form.
Records shall be maintained, as appropriate to the system and to the organisation, to demonstrate
conformance to the HSE Management System, Group requirements and international standards and
are used in HSE improvement planning.

Documentation and Records
-
As described above (Record retention schedules)
Procedures
-
Document Management Code of Practice
Web Management Code of Practice
Procedure for HSE Data Reporting and Record Keeping
EP 95-0325 HSE Performance Monitoring & Reporting Guidelines
6.3 Non Compliance & Corrective Action

Expectation
The company shall maintain procedures for defining responsibility and authority for:
-
the handling and investigating of non conformances with legislation, regulations, HSE MS
policies, procedures and standards
identify root causes and taking action to mitigate any consequences arising from such non
conformances
the initiation and completion of corrective and preventative actions
confirmation of the effectiveness of corrective and preventative action taken
33
Any corrective or preventative action taken to eliminate the causes of actual and potential nonconformances shall be appropriate to the magnitude of problems and commensurate with the HSE
risks encountered.
The company shall implement and record any changes in the documented procedures resulting from
corrective and preventative action.
To prevent non-compliance with standards and procedures a documented system for variance/change
control shall be in place. Employees shall be aware of the system. (Refer 5.4 Management of
Change).

Documentation/Record
-
Register of legislative non-compliance and status
Register of non-conformances, corrective action and status
Procedures
-
Procedure for non-conformance
Legal Compliance Monitoring
Change Control Procedure
6.4 Incident Reporting & Follow Up

Expectation
The company shall maintain procedures for the reporting and investigation of hazardous situations,
near misses and incidents, which are compliant with the Company and Group policies and procedures
and international standards.
Incidents shall be investigated in a timely manner, with accountabilities assigned, and progress on
recommended actions monitored until close out.
The company shall foster a culture of openness in reporting all incidents and near misses.
Employees shall be aware of the near miss and incident reporting procedures and participate in
incident investigations.
Any corrective or preventative action taken to eliminate the causes of potential incidents shall be
appropriate to the magnitude of problems and commensurate with the HSE risks encountered.
Training shall be provided in incident investigation to appropriate staff throughout the company.
The company shall implement and record any changes in the documented procedures resulting from
corrective and preventative action. Lessons learnt from accidents and incidents shall be disseminated
to relevant personnel and contractors.

Documentation/Records
-
Incident investigation reports and analyses
Register of follow up on actions arising from incident investigations
34

-
Medium for lateral dissemination of lessons learned
Procedures
-
Incident Reporting and Investigation Procedures
Incident Classification and Reporting 1997

EP 95-0321 Tripod Beta (Incident Analysis)
EP 95-0325 HSE Performance Monitoring & Reporting
Guidelines for Group HSE Performance Monitoring and Reporting 1998
Group Guide Addendum to the Guidelines for Group HSE Performance, Monitoring and Reporting
1999
35

36
7 Audit
AUDIT

An audit programme shall be in place to review and verify effectiveness of the management system. It
shall include audits by auditors independent of the process or facility audited.
7.1 Audit Plan

Expectations
The company shall establish and maintain an audit programme and procedure for HSE audits to be
carried out in accordance with Group and international standards and regulatory requirements.
A rolling (e.g. five year) audit plan shall be established including HSE audits of all facilities and
operations on a fixed time scale appropriate to the facility and the risks associated with the activity or
the operation.
Audit programmes shall include:

-
HSE MS audits
ISO 14001 audits (where appropriate)
independent audits (that is, audits led by auditors approved by the EP Business HSE Advisor on
behalf of the Company)
specific activity audits (facilities, start up, drilling, seismic, occupational health).
A detailed annual plan for audits shall be in place, that shall cover the whole HSE MS including
operations and projects that have been contracted out.
Only personnel, who have received adequate training, shall lead audits. (Refer 7.2 Auditor
Competency).
The company shall maintain an effective control process to ensure that audit findings are recorded,
prioritised, corrective actions identified, action parties are assigned and targeted completion dates are
identified and findings tracked to final close- out. Best practices and key lessons learned should be
shared with all locations/assets as appropriate.
A periodic review by management of audit findings/trends and follow up action plans shall take place
(Refer: 8.1 Review).

Documentation / records
-
Audit plan or programme
Audit findings and action status reports
Certification & re-certification programme
Audit reports
List of approved Lead Auditors
Procedures
-
Management of Contractor HSE
37

-
HSE Audit procedure
Audit tracking procedure/system
Group HSE Audit Guidelines Group HSE Management System (Appendix 7)

EP 95-0130 Manual for SIEP led HSE Auditing
HSE 069 Environmental Audit Guide
7.2 Auditor Competency

Expectation
Audit procedures shall specify the requirements of audit teams in terms of competency, experience in
subject area of the audit and impartiality.
An audit focal point or department responsible for the audit process shall co-ordinate the appointment
of competent HSE auditors.
A competence assurance system shall be in operation to define auditor competence and ensure that
relevant HSE auditor training is provided.
A number of staff from different areas of the company shall be competent to carry out HSE audits.

Documentation and Records
-
Training records
Procedures
-
HSE Audit Procedure
Shell Training Course Auditing in a Technical Environment

EP 95-0130 Manual for SIEP led HSE Auditing
7.3 Contractor Audits

Expectation
Contractors shall provide senior personnel to participate in company led integrated HSE audits of the
operations contracted to them.
Contractors shall have an HSE Audit process and schedule for audits, which includes audits carried
out by independent auditors. Records of results of audits, findings and corrective actions are
retained.
38
7 Audit

-
Procedures for Contractor HSE Management
All other Documents and Records & Procedures
As for 7.1 but for contractors and held by contractors
Group HSE Audit Guidelines - Group HSE Management System Appendix 7
EP95-0110 Management of Contractor HSE
OGP HSE Management Guidelines for working together in a contract environment Report 6.64/291
Sept 1999
EP95-0130 Manual for SIEP led HSE Auditing
Shell training course Auditing in a Technical Environment EP 04
HSE 069 Environmental auditing guide
39

40
8 Review
REVIEW

Management shall regularly review the suitability and effectiveness of the system.
8.1 Review
Expectations
A formal process shall be in place for top/senior management to review the effectiveness and
suitability of the MS in managing HSE risks and ensuring continuous improvement in HSE
performance.
The Review shall address but not be limited to:

-
the findings of previous reviews;
the need to change HSE policies and strategic objectives;
the impact of significant organisational, location or activity changes;
the HSE concerns of employees, contractors and external stakeholders;
the provision of adequate resources and competent personnel to achieve HSE targets objectives
and strategies;
audit findings;
Self Appraisal Assessment (HSE-MS);
verification of closure of corrective actions resulting from HSE reviews, audits, self assessments,
inspections and incident investigations and
review of legal compliance.
Management Reviews of the MS shall take place on an annual basis preferably within the Business
Plan cycle and before the preparation of the annual Assurance Letter.
The completeness and validity of the data used as the basis for submission of the Annual Letter of
HSE Assurance to SIEP will be assessed.
Performance against annual HSE Plans and Department HSE Plans shall be reviewed regularly.
Results of Management reviews and identified remedial actions shall be documented and monitored
until conclusion.

Documents & Records
-
Annual HSE Letter of Assurance
Report on annual review of HSE MS
Procedures
-
HSE MS Management Review procedure
Group HSE Management System Aug 99 Appendix 12

SIEP HSE MS Self Assessment Questionnaire
41
42
Appendix I Five Parts of an HSE MS Manual
APPENDIX I
FIVE PARTS OF AN HSE MS MANUAL
An HSE Management System may be described in different ways but typically this is done in a 5-part
manual as follows: -
Part 1:
Management System Elements
The first part describes the company management system under the same headings as contained in this
Manual i.e.
1. Leadership and Commitment
2. Policy and Strategic Objectives
3. Organisation, Responsibilities, Resources Standards and Documentation
4. Hazards and Effects Management
5. Planning and Procedures
6. Implementation and Performance Monitoring
7. Audit
8. Review
Part 2:
HSE Management System Activities Catalogue
The second part describes activities within the company where hazards and effects and 'environmental
aspects' are managed. These activities are termed HSE-critical and involve any activity from an analysis
of the EPBM that has an element of identification, assessment, control of and/or recovery from a hazard
or effect. The information is compiled in the form of a catalogue of specification sheets that describe, for
each HSE critical activity, such key aspects as hazard management objectives, essential competencies,
accountabilities and procedures to be used.
Part 3:
References, Documents, Codes and Standards
The third part provides a comprehensive list of all the documents and standards referred to in Parts 1 and
2, together with a description of their purpose, revision date, custodian, review cycle, cross-referenced to
the appropriate activities and hazards. In the context of hazards and effects managed at a corporate level
it may be appropriate to record the information relating to such hazards and effects in the HSE MS
Manual, e.g. the corporate policy on flaring, energy consumption, land use.
The most fundamental obligation for the company is to assemble and maintain a register/copies of HSE
legislation (local, national and international) applicable to their operations. Such a register consists
typically of laws, permits, licences, regulations, international treaties, codes of practice and other
requirements.
Shell Group policy on standards is to rely, to the maximum possible extent on external international
standards, such as ISO. The active participation in the development of such standards is aimed at
minimising the additional requirements necessary when these standards are adopted in the Group DEPs,
SSHEC Guidelines and in Shell companies and projects.
43
Part 4:
Shortfall and Remedial Action Plan
The fourth part describes how the shortfall (identified by preparing the HSE MS through to audit, reviews
and other forms of shortfall identification) are corrected as part of the corporate (HSE) plan.
Part 5:
HSE Hazards, Effects and Aspects
Part 5 of the HSE Management System Manual should record those hazards, effects and aspects which
are relevant to the business as a whole and for which generic control procedures can be applied. Many
health, workplace safety and environmental aspects fall into this category. Other hazards and effects are
best addressed at corporate level for example social impact, reputation and overall environmental aspects
of a particular business or development strategy.
44
Appendix II Comparison with Standards
APPENDIX II
COMPARISON WITH OTHER STANDARDS
(Sections) API RP75
HSE -MS - this Guideline
OHSAS
18001
ISO 14001
Relevant Clauses in:-
1.0
Leadership & Commitment
4.6
4.6
2.0
Policy & Strategic Objectives
4.2 , 4.3.2,
4.3.3, 4.3.4
4.2 , 4.3.3,
4.3.4
3.0
Organisation, Responsibilities, Resources,

Standards & Documents
4.3.2, 4.4.1,
4.4.2, 4.4.3,
4.4.4, 4.4.5,
4.4.6, 4.5.3
4.3.2, 4.4.1,
4.4.2, 4.4.3,
4.4.4, 4.4.5
7
2
4.0
Hazards & Effects Management
4.3.1, 4.3.2
4.3.1, 4.3.2
5.0
Planning & Procedures
4.3.4, 4.4.6,
4.4.7
4.3.4, 4.4.6,
4.4.7
4
5
6
10
6.0
Implementation & Monitoring
4.4.5, 4.5.1 ,
4.5.2, 4.5.3
4.4.5, 4.5.1,
4.5.2, 4.5.3
8
10
11
7.0
Audit
4.5.4
4.5.4
9
12
8.0
Review
4.6
4.6
Process
ISO 14001
International Standard ISO 14001 Environmental Management Systems

specifications with guidance for use
OHSAS 18001
Occupational health and safety management systems -specification. A

specification published by the BSI British Standards Institution 1999 (not
a British Standard)
API RP 75
Recommended Practices for Development of a Safety and Environmental

Management Program for Outer Continental Shelf (OCS) Operations and
Facilities. Published by the American Petroleum Institute (API)
45

46
APPENDIX III
GLOSSARY
The general glossary for the EP HSE Manual is now in a separate Section EP95-0010 Glossary.

48
Index
INDEX
A
ALARP, 2.0, 3.5, 3.8, 4.2

Aspects, 3.8, 4.2, 4.5, App I (part 5)
Asset Integrity, 5.2
asset management, 3.1
near misses, 6, 6.4

non compliance, 3.5, 6.3
Operations Reference Plan, 5.2, 5.5, References
change control, 4.2, 5.2, 5.4, 6.3

Commitment, Introd., 1, 1.1, 2.1, App I, App II,
References
Competence assurance, 3.2, 3.4, 7.2
corrective action, Introd., 6.3, 7.1, 7.3, 8.1
culture, 1, 1.1, 6.4
custodian, 2.1, 3.2, App I (part 3)
O
P
Participation, 1.1, App I (part 2)
Performance indicators, 4.4, 6.1
Permit to work, 4.5
preventative actions, 6.3
QRA, 4, 4.2
Qualification(s), 3.4, 3.5
emergency response, 3.8, 4.6, 5, 5.5

EP Business Model (EPBM), Introd., 3.1
H
Hazard assessment, 4.2
HSE Cases, 1.3, 3.8, 4.3, 5.2, 6.1
HSE Committees, 3.6
HSE Plans, 2.3, 3.5, 4.5, 5.1, 8.1
HSE-critical activities, 3.8, 4.4, 5.3
I
Incident Classification, 6.1, 6.4, References
incident investigations, 1.3, 3.2, 6.4, 8.1
inspection(s), 1.3, 3.2, 3.5, 3.6, 4.1, 5.2, 6.1,
6.2, 8.1
J
Job Description, 3.1
L
language, 2.2
legislation, 5.1, 5.5, 6.1, 6.2, 6.3, App I (part 3)
life cycle, 4, 5.2
line management, 2.1, 3.1
recognition, 1.1, 1.3

Records, 2.2, 3.5, 3.6, 4.6, 5.5, 6.1, 6.2, 7.3
regulations, 5.2, 6.1, 6.3, App I
regulatory requirements, 3.8, 4.2, 5.1, 7.1
Reputation, 4.2
S
screening criteria, 4.2
Skills, 3.4, References
stakeholders, 1.1, 2.1, 3.6, 4.2, 5.1, 8.1
strategies, 8.1
structured review techniques, 4, 4.1
T
targets, 1.1, 1.2, 1.3, 2.3, 3.6, 4.5, 5.1, 6, 6.1,
8.1
Tripod, 6.1, 6.4
U
unsafe act auditing, 6.1
W
Waste, 6.1, References
work instructions, 4.5, 5.3, 6.1
meetings, 1.1, 1.3, 3.2, 3.6

Motivation, 3.6
49
REFERENCES
Control
version on
Shell Wide
Web
(SWW)
Contributing to sustainable development 'The way forward for EP'
Environmental auditing guide
SWW
HSE 069
EP Business Contact Directory
EP 2000-0940
Revision 1
(Confidential)
EP Business Crisis Guide Process, Roles and Responsibilities
EP 2000-0941
Revision D
(Confidential)
EP Guideline for preparing Business Plans (annual)

EP HSE objectives and minimum environmental expectations
SWW
EP Young Professional Development Guidelines
SWW
Group Guide Addendum to the Guidelines for Group HSE

Performance,
Monitoring and Reporting 1999
SWW
Group HSE Audit Guidelines Group HSE Management System

(Appendix 7)
SWW
Group HSE Management System (1999)

Group HSE Management System Aug 99 (Appendix 12)
SWW
Guide for Health Performance Reporting
HSE 062
Guide for Safety Performance Reporting
HSE 001
Guidelines for Group HSE Performance Monitoring and Reporting

1998
'Guidelines for Shell Companies on Preparedness Response and
Compensation for Oil and Chemical Spills Dec 1996.
Health Risk Assessment
SWW
HSE 061
HSE Volatile Organic Compounds Feb 1996

HSE Group HSE Performance, Monitoring and Reporting (1998)
(EP95-0325 addresses Group requirements in the context of EP)
SWW
HSE 'Incident Classification and Reporting' 1997

HSE Skills Portfolio
EP 97-5509
Incident Classification and Reporting 1997

Medical Emergency Guidelines for Management
OGP HSE Management Guidelines for working together in a contract
environment Report 6.64/291 Sept 1999
HSE 070
SWW
Operations Reference Plan for Assets
EP HSE
90-2015
Recent Group Speeches and papers on HSE related issues
SWW
Report No. 6.36/210, Guidelines for the Development and Application

of Health, Safety and Environmental Management System E&P
Forum July 1994.
Risk Assessment Matrix
HSE 029
Risk Policy Guidelines, Shell International April 2000

Royal Dutch / Shell Group HSE Management System 1999
Royal Dutch/Shell Group HSE Commitment and Policy
Shell Group Bio Diversity "Policy"
SWW
Shell Group Security "Policy"
SWW
Shell Group Security Guidelines
SWW
Shell International Exploration & Production B.V.HSE MS Manual

(2000)
SWW
Shell Open University
SWW
SIEP HSE MS Self Assessment Questionnaire

The Shell Group Business Principles
Waste Management Guide
SWW
HSE 021

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Health, Safety and

Revision 1.2: 13 December 2001

EP HSE Manual Amendment Record Sheet

Health, Safety and Environmental Management Systems

Original hard copy and CD-ROM issue

Typical supporting references and procedures have been

EP 95-0350 Revision 06 June 1998

Shell International Exploration & Production B.V.

Leadership and Commitment

Proactive in Target Setting

Policy and Strategic

Roles and Responsibilities

Planning and Procedures

Procedures and Work Instructions

Contingency and Emergency

Implementation and Monitoring

Non Compliance & Corrective

Incident Reporting & Follow Up

HSE Advisors & Management

Documentation & Control HSE MS

Documentation & Control HSE Cases

Appendix I Five parts of an

Appendix II Comparison with

Hazards Effects Management

Appendix III Glossary

Identification of Hazards & Effects

Performance Criteria for

Controls and Ownership

Revision 1.2: 13 December 2001

HSE Manual EP 95-0100 Health, Safety and Environmental Management Systems

EP 95-0100 Revision 1.2: 13 December 2001

EP 95-0100 Revision 1.2: 13 December 2001

HSE Manual EP 95-0100 Health, Safety and Environmental Management Systems

Figure I: Documents and requirements brought together by the revision of EP 95-0100

S hell Inte rna tional E xploratio n & Prod uctio n B.V.

Scope and structure

Expectations: the key requirements to implement a particular sub element.

Relevant Shell guidelines: sources of further information and references.

EP 95-0100 Revision 1.2: 13 December 2001

HSE Management Systems in Shell

EP 95-0100 Revision 1.2: 13 December 2001

HSE Manual EP 95-0100 Health, Safety and Environmental Management Systems

Fit for Purpose

Relationship between systems

Group HSE Management System (1999)

EP 95-0100 Revision 1.2: 13 December 2001

Figure III: - HSE MS headings and sub elements

Planning and Procedures

HSE Plans (General)

1.3 Informed involvement

Procedures and Work Instructions

Contingency and Emergency Planning

Implementation and Monitoring

2.3 Strategic objectives

Performance Monitoring (Monitoring)

3.2 HSE Advisors and management

Leadership and Commitment

Policy and Strategic Objectives

Organisation, Responsibilities, Resources,

3.7 Documentation & Control HSE MS

EP 95-0100 Revision 1.2: 13 December 2001

HSE Manual EP 95-0100 Health, Safety and Environmental Management Systems

EP 95-0100 Revision 1.2: 13 December 2001