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Investing in people means the conventional and expected things. You can send highperformers to leadership development, provide access and time for seminars and online
learning. You can reward with money, praise, and attention. Yet, three aspects of people
investment tend to get overlooked, leaving the most driven and brightest unmotivated and
rudderless, looking for the door.
These three elements of high-functioning team dynamics for the highly productive are:
radical acceptance, radical collaboration, and radical challenges.
Lets look at each of the three in a little more depth and you can decide how radically
productive you want your culture to be.
We call this trend radical acceptance of the people who choose to work at a culture.
Prospective employees are looking for a place to invest most of their waking life. If you
choose to embrace all of them and accept them as a multi-dimensional human, rather than a
replaceable cog in a machine, loyalty increases dramatically.
Often it takes a little unlearning for people to behave with such deep trust that they risk
exploring with one another, counting on support from the team. When radical collaboration is
embraced by an organization, you engage deeply, playing to one anothers innate strengths.
Think of it like a jazz band where a form of telepathy takes hold and you intuitively know how
one member of the band will embellish a theme yet are surprised by the sublime results.
Radical challengesIf you want to incentivize high performers give them more and more
complex challenges. The thrill of solving a problem that no one else has solved can be as
motivating as money or a promotion. With certain types of professionals, radical challenges
can be a more compelling incentive to make your organization their work home. Being
assigned a key special project is a reward that cannot be underestimated.
Want to win the talent wars? Let your people be people at work, allow them to engage fully,
and reward them with increasingly more interesting work. What sounds radical is really a
common sense way to build an innovative organization.
Michael Graber is the managing partner of the Southern Growth Studio, an innovation and
strategic growth consultancy based in Memphis, TN, and the author of Going Electric. Visit
www.southerngrowthstudio.com to learn more.