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Bioscrypt 4G V-Flex(PROX)
SG 10|APR 2011
[4G V-Flex/V-PROX]
WIN XP
SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
System Galaxy
Quick Guide
BIOSCRYPT / L-1
Configuration &
Operation
VFlex4G,VPROX,Vers4.1.10
Trademarks
Microsoft, Windows, Windows NT, MSDN and SQL ServerTM are registered
trademarks of Microsoft Corporation in the U.S. and other countries. DbaMgr2k may
or may not be a registered trademark in the U.S. and other countries.
Bioscrypt is a trademark of Bioscrypt Inc.
Adobe, Acrobat are registered trademarks of Adobe Systems Inc.
Graphics and illustrations by Technical Writer.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
TableofContents
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
Thismanualcoversthefollowing
Hardwarewiringfromthe4GVFLEXPROXreadertotheGalaxyaccesscontrolpanel
BasicinstallstepsforSecureAdminServer/Client(asexampleseeManufacturersGuideforindepth)
ConfigurationofsharedSQLServersettings
Registeringthe4GVFLEXPROXreaderwithintheSecureAdmin
Configuring4GVFLEXPROXdevicesReaderModeandWiegandSettingsinSecureAdmin
RegisteringandsettingSystemGalaxyforBiometricSupportusingL1Solutions
ConfiguringGalaxyreaderporttoworkwiththe4GVFLEXPROXreader
EnrollingcredentialsfromwithinSystemGalaxy
MassloadingtemplatestoareaderfromSystemGalaxy
READERMODE
IDENTIFY(1:N)
SECUREADMIN
CARDFORMAT
SYSTEMGALAXY
CARDFORMAT
Custom32bitWiegand(a)
GalaxyStandard
26bitpassthru
26bitWiegand
HIDCorporate1000
HIDCorporate1000
CREDENTIALS
fingeronly10KTemplates
VERIFY(1:1)
Proxcard+fingerindevice
500KTemplates
CardOnly(b)
Proxcardpassthrough
SameasVERIFYmode
(a)Custom32bitWiegandmustbemanuallycreatedinSecureAdmin(i.e.isnotpredefined);Note:thecodeisrequired
foridentificationinaccesscontrolpanelaphysicalcardisnotissued.
(b)CardOnlymode,meansthereaderusesVERIFYmode,butdisablesbiometricverificationforallusers.Youmust
enrollbothcardandfingerprintsforallusers.Biometricverificationisdisabledaftertemplatesareloadedtothereader.
Allcredentialsaresenttotheaccesscontrolpanelwithoutfingerverification.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
b) For Linked Server: you can install SecureAdmin on separate servers and use a connection string to link
the databases. Insert the SQL connection path in SysGals SADB_PATH column of the
L1_SADB_INFO table. You must also enter a 1 in the L1_ENABLE column.
Stringexample:[server_name\instance_name].[database_name].[owner_name]
7. Each L-1 Reader must be registered via server in the SecureAdmin software before SG can connect.
a) Secure Registration is done with the USB Cable that comes with the reader.
WhentheDeviceDriverWizardopens,youmustbrowsetothe4gserialfolder(locatedon
theSecureAdminserverinProgramFiles\Bioscrypt\SA\SecureAdminServer\4gserial.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
b) The reader must be configured for TCP/IP communication using valid IP settings for the same
broadcast domain as the Galaxy enrollment workstation.
In SecureAdmin, each reader must be configured for the correct card format (26bit Pass-thru, HID Corp
1000, and custom Galaxy 32bit Wiegand are supported).
You must enroll fingers from the System Galaxy cardholder screen.
Templates are stored in BLOB format in the Galaxy database.
System Galaxy 10.0 supports enrollment and interoperation using IDENTIFY (finger-only) and VERIFY
(prox+finger in reader) modes with the Base and Prox models of the V-flex and V-station. SG 10.0 does not
support Smart Card enrollment. SG 10.0 does not support PIN modes or memory expansion in the Vstation.
SG must be registered for Biometric Support (Corporate or Enterprise) in System Registration.
SG must have L-1 Solutions chosen as the biometric system in System Settings screen.
SG must have L-1 Solutions chosen for the reader technology, and the specific L-1 Reader Name must be
assigned to the door in the Reader Properties screen. Load Templates must be checked.
System Galaxy must be able to connect to the SADB when it starts up and operator signs in. If unable to
connect, the software displays a warning that the L1 Features will be disabled,
You can capture from 1 to 10 prints per card. Prints are captured in the Enrollment screen and held in
memory until the APPLY button is pressed in the main Cardholder screen.
Authorized templates are sent to each reader when the Cardholder APPLY button is pressed. Likewise,
templatesareremovedfromeachreaderwhentheAPPLYbuttonispressed.
Authorizedtemplatesmusthave(a)validloopprivileges,(b)validaccessgroup,and(c)the
SendTemplatesoptioncheckedintheCardholderscreen.
NOTICE:theLoadTemplatesoptionmustbecheckedinthereaderproperties.
18. The L1 Load Utility will bulk load all authorized templates on a per reader basis.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
2. SYSTEM INSTALLATION
1. Thereadercomeswithapowersupply.Seethemanufacturersdocumentationforhowtocontrol
powertothereader.
2. ThereadercomeswithaUSBserialcablethatcanbeusedtoregisterthereaderintotheSADB
3. Thereaderrequirescat5enetworkcable/connectiontotheLAN.Thisisrequiredinordertointegrate
thereaderwithSystemGalaxyenrollment.
4. Thereaderalsocomeswithapigtailforwiringtoanaccesscontrolpanel.
ThereaderdataandLEDlineswireasshowninthechartbelow.
L1Pigtail(colors)
600DPI(pinout)
508i(pincolor)
7WiegandLEDIn(Grey/Black)
LED(pin1)
LED(Brown)
12WiegandDOUT0(Green)
Data0(pin2)
Data0(Green)
14WiegandDOUT1(White)
Data1(pin5)
Data1(White)
16WGND(Black/White)
GND(pin4)
GND(Yellow)
NOTES:
TheL1readercanbesettouseDHCPenabledtoacquireanIPAddress.
YoumustregisterthereaderinSecureAdminbeforeyoucanuseit.Thisisdonefromthe
SecureAdminsoftwareafterthereaderisinstalledononline.
TheL1ReaderisnotsetupfromfactorytouseWIEGANDOUTPUTthisisdonethrough
SecureAdminsoftware.
YoucanenrollfingerprintsfromtheL1Readerfingersensor(noextrascannerneeded).The
readerthatisusedforenrollmentmustberegisteredandabletoconnecttotheclientviaUSB
orviaTCP/IP.
IMPORTANT:DonotusetheSecureAdmintoenrollusers;howeverthesefingersdonottransfer
fromtheSecureAdmindatabasetotheSystemGalaxydatabase.Whenmakingcredentialsand
capturingprints,youshoulduseSystemGalaxycardholderscreen.
Thereaderusedtocapturefingersdoesnothavetobeconnectedtoanaccesspanel,butitmust
beregistered,poweredon,andonlineviathecat5networkcable.
Ifyouenrollfromareaderthatisconnectedtoapanel,itwillcausethelockrelaytoactivate
(unlockdoor)eachtimeyouenrollorverifyprints.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
3) clickServerInstallation
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
4) Acceptthelicenseagreementandadvancetothenextscreen
5) ChoosethedefaultinstallpathinprogramfilesfolderevenonWIN7
6) ConnecttoexistingSQLEngine.
a) Tousesharedserverinstance,(installingSECUREADMINonthesameserver/instanceasSysGal
database,choosetoinstallonselectedSQLServerandchoosethesameinstancethatSysGaluses.
ProvidetheAuthenticatedloginparameters.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
b) IFYOUAREUSINGLINKEDSQLSERVER:youwillneedtoedittheL1_SADB_PATHtable.
OpenMSSQLManagementStudioandLoginwiththeSAloginandpassword
ExpandtheSysGaldatabaseandopentheL1_SADB_PATHtable.
Typethenumericvalue1intotheL1_ENABLEDcolumn(0disablestheconnectionstring)
TypetheconnectionstringintotheSADB_PATHcolumnusingcorrectsyntax.
SYNTAXEXAMPLE:[server_name\instance_name].[database_name].[owner_name]
Note:ifyouareusingaSQLscripttoinsertthepath,youdonotneedquotemarksaroundthe
number1toenablethepath,butyoudoneedsinglequotesaroundthepathsinceitisatextstring.
7) ChooseDEFAULTCERTIFICATE.
8) EntertheAdministrativeloginandpassword(rememberthislogin,youwillberequiredtoenteritto
signintotheClientsoftwarewhentheinstallationsarecomplete)
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
9) TheInstallWizardwillinstalltheSecureAdminServer.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
10) AfterinstallingtheSystemGalaxyandSecureAdminservers,youmustenablereadandwriteprivileges
oftheSADBintheSQLServerengine.
a) OpenManagementStudioandlogin/connecttotheSystemGalaxyinstance
b) Attheinstancebranchlevel,chooseSECURITY>LOGINS
c) Rightclickgcs_clientloginnameandselectPROPERTIES
d) ChooseUSERMAPPINGSontheleftmenu
e) ChecktheSADBdatabaseintheupperwindow
f) thefollowingrolesmustbechecked/enabled:db_datawriter,db_datareader,db_backupoperator,
andpublic
g) clickOK
SystemGalaxypullstheIPparameters,serialnumber,groupanddevicenamesofeachL1Readerfromthe
SADB.Thisdataisusedformappingreaderstodoors,andconnectingtoreadersforenrollmentoffinger
templatesandcardcodes.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
1) Installtheclientsoftwareatthesameworkstationthatwillbeaenrollmentstation
2) Acceptthelicenseagreementandadvancetothenextscreen
3) ChoosethedefaultinstallpathinprogramfilesfolderevenonWIN7
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
4) ChoosehowtodisplayfingerprintimageandselectDEFAULTCERTIFICATEasyouadvancethroughthe
nextscreens.
5) CheckthedesktopICONasdesired
6) ExittheInstallWizardwhencompleted
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
Thissectioncovers:
RegisteringanL1ReaderinSADB
ConfiguringanL1Prox(VFlex,Prox)forVERIFYmode(Card+BiometricsinDevice)
ConfiguringanL1Prox(VFlex,Prox)forIDENTIFYmode
2) Start/LogintheSecureAdminsoftware
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
3) TheClientsoftwarewillopenasfollowswhentheloginiscorrect:
4) Expand(open)theNETWORKmenubyclickingontheNetworkbuttonontheleftside
5) ChooseRegisterviaServer
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
NOTE:itisalternatelypossibletoenteraspecificIPAddressoranIPRangetosearchfor
devices.Ifyousearchbyspecificorrangeofaddressesyoushouldunchecktheautomatic
searchoption.
b) Click[SCAN],thedevicewillappearintheAvailableDeviceslistview.
NOTE:theDHCPoptionmightbeenabledfromthefactory.IfyoudonothaveaDHCP
server,orsimplycannotdetectthereaderusingTCP/IP,youcanusetheUSBcableto
connecttothedevice(seestep7todetectthedeviceviaUSBCable).
c) ClicktheReadericonintheRegistrationStatuscolumn(iconshowsayellowplussignifitisnot
registered).
d) AdvancetoStep8tocontinueregistrationinstructions.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
11) CreateadescriptiveDeviceNameforthereader
12) AssignthereadertoaGroup
13) ClickREGISTER
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
14) ThedevicewillbeaddedtotheSecureAdmindatabase(SADB)
15) CLICKOKtoreturntotheNETWORKscreen.
ToensurethatDHCPissetproperly,gototheDeviceSettingspageandopenthe
Communicationstab.BesurethatDHCPissetupasneeded(UNCHECKEDisoff).
16) TheREADERICONwillnowshowayellowcheckmarktoindicateitisregistered.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
2) DoubleclickonDeviceNetworkanddoubleclickonDefaultGroup(orthegroupnameyouused)
3) Doubleclickonthereadernamethatyoujustregisteredthiswillpopulatethetabbedsetupscreens
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
4) selecttheBIOMETRICStab(besidetheGeneraltab)
5) chooseVERIFYorIDENTIFYasappropriatefortheDeviceMode
a) VERIFY(1:1)thisenablesthereadertouseaccesscardsincombinationwithfingerprints
b) IDENTIFY(1:N)thisenablesthereadertousefingerprintsonly(physicalcardnotissued/used).
NOTE:WhenusingIdentifymode,SystemGalaxywillstilladdauniquecardcodetothebiometric
credentialssothattheaccessrules(schedulesanddoorprivileges)canbeassignedtotheuser.
6) ClickAPPLYtosave.
NOTE:Othersettingsmaybeadjustedasneeded.YoumustconsulttheBioscryptmanualsconcerning
optionsthatarenotdiscussedinthisdocument.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
7) selecttheWIEGANDtabandsettheWiegandFormat:
a) IfusingVERIFYmode,choosePREDEFINEDoption
Settheformatto26BitPassThruforstandardproxcards;orHIDCorporate35bitsfor
Corp1000cards.
b) IfusingIDENTIFYmode,choosetheCUSTOMoption
SettheformattoGalaxy32bit.Youhavetocreatethe32bitformatmanually.
SeesectionaboutCreatingCustom32BitFormat.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
8) enable(CHECK)theActivateWiegandInputoption
9) Enable(CHECK)theActivateWiegandOutputoptionandchooseAlways
10) ClickAPPLYtosavesettings
NOTE:intheWiegandOutputSettings(button)youmusthaveVerificationPassoptionsettoNONE.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
(2)
(3)
(4)
(5)
clicktheEDIT(pencilicon),toopentheWiegandFormatdialog
createanameandsetthefieldLength=32
intheWiegandIDgroup,setStart=0;setLength=32
clickAPPLYtosave(nowyoucanusethecustom32bitformatinstep(7b))
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
Start/LogintheSystemGalaxysoftwareasamasteroperatoratthemainCommunicationServer
GototheCONFIGUREmenutostartregistration
~ chooseConfigure>Options>Registration>System
1. ChoosetheappropriateProductLevel(perpurchaseorder)
2. SettheWorkstationCount(perpurchaseorder)
3. EntertheCustomerandDealernameandphone
4. SetthecorrectExpirationDate(perpurchaseorder)
5. CHECKtheBiometricInterfaceSupport
6. setanyotheroptionsaspurchased
7. SettheMaximumReadersANDtheMaximumNo.ofBiometricReadersaspurchased
8. EntertheRegistrationCodeyoureceivefromCustomerService
9. clickAPPLYtosavechanges
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
YoumustbeloggedintoSystemGalaxyasamasteroperatorattheworkstation
GotoConfigure>Options>SystemSettings
~ choosetheGeneralTab
1. SettheBiometricSystemtouseL1Bioscrypt
2. SettheprogrammingreadersourceasControllers
3. youcansetupanyothersystemoptionsasappropriateifthisisthefirststartup
4. clickAPPLYtosavechanges
5. shutdownandrestarttheSystemGalaxysoftware
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
YoumustbeloggedintoSystemGalaxyasamasteroperatoratthemainCommunicationServer
YoumusthavealreadyaddedyourLoopandController(s)inSystemGalaxysoftware/database
GototheCONFIGUREmenutoconfigureReaderProperties
~ chooseConfigure>Hardware>Doors/Readers
1. SelecttheLoopName
2. SelecttheControllerName
3. selecttheReaderName(editthedefaultnametomakeitmorelogical)
4. settheReaderTypetoL1IdentitySolutions
5. selecttheGeneraltab
6. selectthenameoftheDeviceGroupthattheL1isregisteredtoinSecureAdminsoftware
7. selectthenameoftheReaderthattheL1isregisteredasintheSecureAdminsoftware
8. checktheLoadBiometricTemplatesoption;(uncheckedwillstoptemplatesfrombeing
loadedtothereaderduringenrollmentorloadutility)
9. clickAPPLYtosave
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
YoumustbeloggedintoSystemGalaxyasanoperatoratthemainEnrollmentWorkstation
YoumusthavealreadyenabledtheL1BioscryptSystemattheworkstation
ThisissupportedwithGalaxyStandardformatthatmusthavealreadybeenconfiguredatthe
reader.
GototheCONFIGUREmenutoopencardholderscreen
~ chooseConfigure>Cards>Cardholder
1.
2.
3.
4.
5.
clicktheADDNEWbutton
enteracardholdername
selecttheCard/BadgeSettingstab
addaLoop(youmayaddmorethanoneloop)
selectanaccessgroupforeachloopyougavetothiscard
6. settheCardTechnology
GalaxyStandardifusingIDENTIFY/FINGERONLYMODE
26bitWiegandifusingVERIFYMODE(PROXCard+fingerindevice)
7. enterthecardcode(manuallyorselectnextcode);cardcodemustbeuniqueinthesystem
8. checktheSendtoReadersoption;uncheckedwillstopprintsfrombeingloadedtoreaders
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
9. click[ScanFingers]buttontoopentheL1EnrollmentScreen
a. selecttheDeviceGroup
b. selecttheL1Device
c. clickthe[Connect]button
d. clickthefingerbuttonabovethefingeryouwishtoenroll
e. clickthe[Enroll]buttononthesamefingeryouhavechosen
f. whenprompted,youmustplaceyourprintonthesensoroftheL1Reader
g. whenprompted,youmustremoveyourfingerfromthereader
h. repeatstepsdthruguntilyouhavecapturedalldesiredfingers
i. click[OK]toexittheEnrollmentscreen
10. click[APPLY]onthecardholderscreentosavethetemplatestotheSGdatabaseandsend
thecardidandtemplatestothereadersatthepanels(basedontheloopsyouassigned)
NOTEifthefingerisnotcleanortoodry,theL1mayreportbackthatthefingerprintcouldnotpassandwill
notbecaptured.
Iffingercapturessuccessfully,theL1willreportbackthatthefingerprintpassedandtheprintwillbeheld
inthetemporarymemoryatthecomputeruntiltherecordisfullysaved.Ifyoucancelordonotsavethe
entirecardholderrecord,thefingerprintwillhavetoberecaptured.
NOTE:ablackdotwillappearonthetipofthefingerimagetoindicateatemplateissavedforthatfinger.
NOTE:youcanverify(compare)printsfromthisscreenalsobyclickingonthewhitedotabovethefinger
andclickingtheVERIFYbutton.Enrolleemustplacetheirfingeronthereadersensorwhenpromptedto
makeacomparison.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
YoumustbeloggedintoSystemGalaxyasanoperatoratthemainEnrollmentWorkstation
YoumusthavealreadyenabledtheL1BioscryptSystemattheworkstation
Thisissupportedwith26bitWiegandandCorporate1000formats
GototheCONFIGUREmenutoopencardholderscreen
~ chooseConfigure>Cards>Cardholder
1. clicktheADDNEWbutton
2. enteracardholdername
3. selecttheCard/BadgeSettingstab
4. addaLoop(youmayaddmorethanoneloop)
5. selectanaccessgroupforeachloopyougavetothiscard
6. checktheSendtoReadersoption;uncheckedwillstopprintsfrombeingloadedtoreaders
7. click[ScanFingers]buttontoopentheL1EnrollmentScreen
a. selecttheDeviceGroup
b. selecttheL1Device
c. clickthe[Connect]button;amessageappearsindicatingconnectionestablished
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
d. clickthe[ReadWiegandID]ButtonandquicklypresenttheHIDcardattheL1Reader
e. theCardIDandFACarecapturedandpopulatedintheappropriatefields
f. selecttheFingerradiobutton(abovethefingerimage)ofthefingeryouwishtoenroll
g. clickthe[Enroll]buttononthesamefingeryouhavejustchosen
h. whenprompted,youmustplaceyourfingeronthesensoroftheL1Reader;the
readerwillscanthefinger
i. whenprompted,youmustremoveyourfingerfromthereader;Galaxywilldisplaya
pass(orfail)messagebasedonreplyfromreader.Ifthefingerqualityfails,youwill
needtoretrythecapture.Ifthefingerqualitypassesablackdotwillappearonthetip
ofthefingerimageandafingerprintwillappearinthegrayboxontherightside.
j. repeatstepsfthruitoscananadditionaladditionalfinger
k. click[OK]toexittheEnrollmentscreen
8. click[APPLY]onthecardholderscreentosavethetemplatestotheSGdatabaseandsend
thecardidandtemplatestothereadersatthepanels(basedontheloopsyouassigned)
9. TheCommunicationControlWindow(messagetab)willdisplaythemessagesthat
connectionwasestablishedwitheachauthorizedreaderandtemplatesstoredsuccessfully.
IfyouseeaTemplateformaterror/corrupttemplatemessageinComm.ControlWindow,checktheoffendingreaders
templateformat.Theerroroccursforanyreaderwhosetemplateformats(BUR,VUR,etc.)isdifferentthanthe
enrollmentreader.Toresolvethis,eitherusethesameformatatallreadersorenrollanadditionalfinger(s)directly
fromthereaderwhosetemplateformatdiffers.
SeetheAppendix(section6ofthisguide)formoreindicationsandmessagesassociatedwithconnecting,
capturing,savingandloadingtemplates.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
GototheUTILITYmenutoopencardholderscreen
~ chooseUtility>L1/Bioscrypt>LoadTemplatestoDevice
1. SelecttheDefaultGroup(orallgroups;orthegroupyoudesire)
2. SelecttheL1Device(thereaderyouneed);notethatonlythereaderthatareconnected
areshown.Readerswhosepropertiesaresettonotload(SGReaderPropertyscreen)will
notappearinthelist.
3. clickOK
4. thetemplateswillloadandtheCommunicationControlwindowwillopentoshowlogs
5. clickHIDEtoclosetheCommunicationControlwindow
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
6. APPENDIX: TROUBLESHOOTING
Communicationestablishedsuccessfully
Devicetimedoutwilewaitingforuseraction
ErrorTCP/IPSocket
Fingernotdetected
Noresponsefromdevice
Templatewaserasedondevicesuccessfully
Templatewasstoredondevicesuccessfully
Unabletoaccesscomport.
Meaning
Thismessageindicatesthecurrentlyopenconnection
tothereaderisclosed.ThisoccurswhentheSG
operatorexitstheL1Enrollmentscreen
ThismessageindicatesthatSGhassuccessfully
connectedtotheL1readeroverTCP/IP.Thisoccurs
whentheSGoperatorCONNECTStothereaderfrom
theL1Enrollmentscreen;andwhenthetemplates
areloadedtothereader(eitherwhenCardholder
APPLYbuttonisclickedortheLoadUtilityissending)
Thismessageindicatesthatthereadertimedout.
TimeOutoccurredbecausecardwasnotpresented
tothereadercorrectlyorwithinthetimeallotted;or
thewrongcardformat/typecardwaspresented.
Thismessageindicatesthatthereaderwasnotonline
totheSADBwhenSystemGalaxywassignedinand
connectedtotheSADB.RestartSGafterrestoring
readertoonlinestatus.
Fingerwasnotplacedonthesensorintimeoratall.
Thismessageindicatesthatthereaderisnotonline.
RestorereaderpowerorIPconnectiontorecover.
Thismessageindicatesthatatemplatewasdeleted
throughtheSGEnrollmentscreen.
Thismessageindicatesthatatemplatewascapture
andsaved/loadedfromSGCardholderorLoadUtility.
Thismessageindicatesthatthespecificreaderhas
notbeenselectedbeforetheoperatorclicksthe
CONNECTbutton.
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
ThefollowingmessagesappearintheSystemGalaxyapplicationandtheCommunicationControlwindow
duringintegratedoperation.(theComm.ControlwindowopensfromtheViewmenu)
OPERATORACTION
clicktheCONNECTbuttonwhena
{reader}isselected
clickCONNECTbuttonwhena
{reader}isselected
clickCONNECTbuttonwhena
{reader}isselected
clickCONNECTbuttonwhen
readerisnotselected
SGINDICATION
MESSAGELOG
(L1ENROLLMENTscreen)
(COMMCONTROLscreen)
Confirmation{Reader}Communication Communication
establishedsuccessfully.
establishedsuccessfully
Error[!]ErroropeningTCP/IPsocket.
ErroropeningTCP/IP
socket.
Reason:readerwasofflineinSADBatthe
timeSystemGalaxywasstarted.
Resolution:restorereaderpower&
Ethernetconnection.RestartGalaxy.
Error[!]Noresponsefromdevice.
Noresponsefromdevice.
Reason:readerhasgoneoffline,lost
powerorEthernetconnectionafter
SystemGalaxywasstartedorsignedin.
Resolution:restorereadertoonline
status(power/Ethernetconnection).
RestartGalaxy.
Error[!]Unabletoaccesscomport.
Possiblyinusebyanotherapplication.
Reason:readerisnotselected.
Resolution:selectreaderbefore
connecting.
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Unabletoaccesscomport.
Possiblyinusebyanother
application.
SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
Select[ReadWiegandID]button
SGINDICATION
(L1ENROLLMENTscreen)
Cardcodeandfacilitycodearecaptured
andpopulateEnrollID&FACfield.
Nosystemmessagegenerated.
Error[!]Thedevicetimedoutwhile
waitingforuseraction.
Select[ReadWiegandID]button
Reason:
1. Cardwasnotpresented/orread.
2. Cardisthewrongformat/type
Resolution:
1. Presentcardwithintimeallotted
2. Presentthecorrectcardtype
Error[!]Cardcodeisaduplicate.The
n/a
cardisassignedtoothername.
OPERATORACTION
Select[ReadWiegandID]button
Select[ReadWiegandID]button
Reason:cardisalreadyenrolledforthe
cardholdernamethatisshown.
Resolution:getanewcardordeletethe
existingcardfromtheothercardholder.
Error[!]NoResponse.
MESSAGELOG
(COMMCONTROLscreen)
n/a
Thedevicetimedoutwhile
waitingforuseraction.
Noresponsefromdevice.
Reason:readerhasgoneoffline.
Resolution:restorereaderconnection.
SGINDICATION
OPERATORACTION
(L1ENROLLMENTscreen)
Prompt3=EnrollPassed
ClickaFingerENROLLbutton
(blackdotappearsonenrolledfinger)
(afterconnectingtoreader(alsoafter
PROMPT3=EnrollFailed
enrollingcardcodeifinVERIFYmode))
(noblackdotortemplateimage)
Prompt1=PlaceFingeronSensor
Reason:poorqualityofprint.
Prompt2=RemoveFinger
Resolution:retry;usebetterfinger;
makesuresensorisclean,etc,
ClickaFingerENROLLbutton
Error[!]NoFingerDetected.
MESSAGELOG
(COMMCONTROLscreen)
n/a
ClickaFingerENROLLbutton
whenEnrollIDisempty/blank.
Reason:fingernotplacedonsensor.
Resolution:retry;
Error[!]PleasesupplynumericEnrollID
largerthan0.
Reason:readerisinVERIFYmode.
Resolution:enroll/readcardcodebefore
youtrytoenrollafinger.
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n/a
FingerNotDetected
n/a
SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
(L1ENROLLMENTscreen)
Prompt3=VerifyPassed
(fingerpassestheverificationcheck)
Select[VerifyTemplate]button
Prompt1=PlaceFingeronSensor PROMPT3=VerifyFailed
(fingerfailstheverificationcheck)
Prompt2=RemoveFinger
Reason:poorqualityofprint.
Select[VerifyTemplate]button
Resolution:retry;ensuresensorisclean.
Error[!]Timedoutwaitingforuser.
L1MESSAGELOG
(COMM.CONTROLscreen)
n/a
n/a
n/a
Reason:fingernotpresentedorread.
Resolution:retry;ensuresensorisclean.
OPERATORACTION
Click[Close]button
SGINDICATION
(L1ENROLLMENTscreen)
Nosystemmessagegenerated.
OperatorreturnstothemainCardholderscreenwhenL1
Enrollmentscreencloses.
MESSAGELOG
(COMMCONTROLscreen)
Communicationwas
closed.
NOTE:Atthistimetemplatesareheldinmemory.
NOTE:Templatesaresenttoreader*andstoredinGalaxydatabaseasblobdatawhentheoperatorclickstheAPPLYbuttonin
themaincardholderscreen.
*Load/sendtemplatesoptionmustbecheckedintheCardholderscreenandinthereaderpropertiesscreen,reader
mustbeonlineandabletoreceivedataoverIP;cardmusthaveloopandaccessprivilegesassigned.
IMPORTANT:ifyouCanceloutofthemainCardholderscreenafterenrolling,thedatabeingheldinRAMwillbe
dumpedandnothingwillbesaved/senttoreader.
(L1ENROLLMENTscreen)
Click[Apply]button
NOTE:Atthistime,templatesaresenttoreader(s)and
(afterenrollingcard
storedasBlobdatainGalaxydatabase.
and/ortemplates)
[!]
MESSAGELOG
(COMMCONTROLscreen)
Templatewasstored
successfully.
TemplateformaterrormessageinComm.ControlWindowoccursforanyreaderwhosetemplateformats(BUR,VUR,
etc.)isdifferentthantheenrollmentreader.Toresolvethis,eitherusethesameformatatallreadersorenrollan
additionalfinger(s)directlyfromthereaderwhosetemplateformatdiffers.
Click[Apply]button
(afterdeleting
templates)
Nosystemmessagegenerated.
NOTE:Atthistime,templatesareremovedfromreader(s)
andGalaxydatabase.
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Templatewaserasedon
devicesuccessfully.
SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
DonotconnectL1tothenetworkcableyet(factorymayhaveDHCPon)
2.
powerupL1reader(waitforallbeepstosoundthistakesacoupleofmins)
3.
connectbyUSBcablefromL1devicetothePC
4.
whendevicewizardopens,browsetothe4gserialfolder
ProgramFiles\Bioscrypt\SA\SecureAdminServer\4gserial
NoteifyouareusingWindows7youmayneedtocopythe4gserialdrivertothe
Windows\System32folderandthenupdatethedriverpathtothatlocation.
5.
completethePCdevicedriversetup
6.
lookinthePCDeviceManagertofindoutwhichCOMportthe4gserialdeviceisusing
7.
startup(loginto)SecureAdminsoftware
8.
choosetheNETWORKmenuandselectREGISTERVIASERVER
9.
checktheCOMportthattheDeviceManageridentifiedasthe4gserialdevice
(SecureAdminwillnotfilteroutotheractivecomports)
10. selectAUTOforthebaudrate
11. clicktheSCANbutton;thedevicewilldisplayinthelistwithayellowplussymbol
12. doubleclickonthedeviceiconthatshowstheyellowplussymbol
13. clickNEXT(donotprogramIPAddressatthistime)
14. enteradevicenameandassignthedefaultgroup
15. clickREGISTERtocompleteregistration;clickOKandclosetoexit.
16. gotoDEVICESETTINGSmenu,expandthedefaultgroupanddoubleclickthereader
17. selecttheCOMMUNICATIONTABandmakesureDHCPoptionisunchecked
18. nowcheckETHERNEToptionandaddthenetworkaddressparametersyoudesire
19. clickAPPLYtosavenetworksettings
20. gotoNETWORKTREEandrightclickthereader,chooseChangeConnection
21. selecttheETHERNEToptionandputintheIPAddressandclickUPDATE
Readershouldbecorrectlyconnectedandabletotalk.ThisprocessistheoneL1TechSupport
walkedmethrough
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SystemGalaxyQuickGuideforBioscrypt/L1SetupandEnrollmentSystemGalaxyQuickGuide
After you install the Galaxy database server and the SecureAdmin Server, you must enable the linked SQL
connection and add the connection string in the SysGal database.
INSERT a 1 in the L1_ENABLED column and the correct SQL connection string into the SADB_PATH
column of L1_SADB_INFO table in SysGal database
ExamplesyntaxofSQLconnectionstring:
[server_name\instance_name].[database_name].[owner_name]
NOTE - if you are using a shared (same) SQL instance, the connection string and L1 enabled value will be
automatically inserted when you follow the database installation and configuration steps in this manual.
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