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CHAPTER 3
SYSTEMS DEVELOPMENT AND DOCUMENTATION TECHNIQUES
SUGGESTED ANSWERS TO DISCUSSION QUESTIONS
3.1

Identify the DFD elements in the following narrative: A customer purchases a few
items from a local grocery store. Jill, a salesclerk, enters the transaction in the cash
register and takes the customers money. At closing, Jill gives both the cash and the
register tape to her manager.
Data Flows: merchandise, payment, cash and register tape
Data Source: customer
Processes: capture sales and payment data and collect payment, give cash and register tape to
manager
Storage: sales file (register tape), cash register

3.2

Do you agree with the following statement: Any one of the systems documentation
procedures can be used to adequately document a given system? Explain.
It is usually not sufficient to use just one documentation tool. Every tool documents a uniquely
important aspect of a given information system. For example, system flowcharts are employed to
understand physical system activities including inputs, outputs, and processing. In contrast, data
flow diagrams provide a graphic picture of the logical flow of data within an organization.
Each alternative is appropriate for a given aspect of the system. As a result, they work together to
fully document the nature and function of the information system.

3-1

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Ch. 3: Systems Development and Documentation Techniques

3.3

Compare the guidelines for preparing flowcharts and DFDs. What general design
principles and limitations are common to both documentation techniques?
Similar design concepts include the following:

Both methods require an initial understanding of the system before actual documentation
begins. This insures that the system is properly represented by the diagram.

Both measures require the designer to identify the elements of the system and to identify the
names and relations associated with the elements.

Both methods encourage the designer to show only the regular flows of information and not
to be concerned with unique situations.

Both approaches require more than one pass through the diagramming or flowcharting
process to accurately capture the essence of the system.

The product of both methods is a model documenting the flow of information and/or documents
in an information system. Both documentation methods are limited by the nature of the models
they employ, as well as by the talents and abilities of the designer to represent reality.

3-2

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Accounting Information Systems

3.4

Your classmate asks you to explain flowcharting conventions using real-world examples.
Draw each of the major flowchart symbols from memory, placing them into one of four
categories: input/output, processing, storage, and flow and miscellaneous. For each symbol,
suggest several uses.
The major flowcharting symbols and their respective categories are shown in Fig. 3.8 in the text.
With respect to how the symbols are used, student answers will vary. Possible examples include
the following:
Input/Output Symbols
Document: an employee time card, a telephone bill, a budget report, a parking ticket, a
contract
Display: student information monitors, ATM monitors, the monitor on your microcomputer.
Manual input: cash registers, ATM machines
Processing Symbols
Processing: processing a student payroll program, assessing late fees
Manual operation: writing a parking ticket, preparing a paper report, collecting and entering
student payments
Storage Symbols
Magnetic disk: alumni information data base, a report stored on your PC hard disk
Magnetic tape: archival student information
On-line storage: a student information data base or an airline reservation data base stored
on-line.
File: purchase order file for a department, a student housing contract file
Flow (Miscellaneous)
Communication link: a telephone linkage that connects you to an on-line data base.

3-3

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Ch. 3: Systems Development and Documentation Techniques

SUGGESTED ANSWERS TO THE PROBLEMS

Prepare flowcharting segments for each of the following operations:

3.1

Assorted Flowcharting Segments:


a.

processing transactions stored on magnetic tape to update a master file stored on


magnetic tape
Transactions

Old
Master
File

b.

File
Update

New
Master
File

processing transactions stored on magnetic tape to update a database stored on a


magnetic disk
Transactions

File
Update

Data
base

c. converting source documents to magnetic tape using a computer-based


optical character reader (OCR)
OCR Source
Documents

Conversion of
Documents to
Tape by OCR

Source
Data

d. processing OCR documents online to update a database on magnetic disk

OCR Source
Documents

Update
Data base

3-4

Data
base

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Accounting Information Systems

3.1 (continued) Assorted Flowcharting Segments


e.

reading data from a magnetic disk into the computer to be printed on a report

Data
File

f.

Report

Report
Generation

using a computer or terminal to key data from source documents to a file stored
on a magnetic disk

Terminal
Data File
Source
Documents
Key Data

g.

manually sorting and filing invoices numerically

Invoices

Sort
Numerically

Invoices

3-5

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Ch. 3: Systems Development and Documentation Techniques

3.1 (continued) Assorted Flowcharting Segments


h.

using a terminal to enter source document data and send it to a remote location
where an online processing system records it in a database stored on magnetic
disk

Terminal

Online
Processing
System

Data
base

Source
Data

i.

a scheduled automatic backup of an internal hard drive to an external hard


drive

Internal
Hard
Drive

j.

Scheduled
Automatic
Backup

External
Hard
Drive

using a terminal to query customer sales data maintained on a magnetic disk

Display
Query
Customer
Sales Data

Enter Query

3-6

Database

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Accounting Information Systems

3.1 (continued) Assorted Flowcharting Segments


k.

enter employee hours recorded on time cards in the payroll transaction file
maintained on disk and update wage data maintained on the payroll master file

Payroll
Transaction
File

Terminal

Time Card

Record time card data on the


payroll transaction file and
update wage data maintained
on the payroll master file

Enter Time
Card Data

Payroll
Master File

3-7

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Ch. 3: Systems Development and Documentation Techniques

3.1 (continued) Assorted Flowcharting Segments


l.

use a terminal to access a price list maintained on disk to complete a purchase


order. An electronic copy of the purchase order is sent to the vendor and a
backup copy is printed and filed by vendor name

Purchase Order
(electronic)

To Vendor

Access Price List, create


electronic purchase order
& print a paper backup
copy

Price
Data

Purchase Order
(paper)

m.

update an airline reservation on a Web-based airline reservation system from a


home computer

Request, complete,
and submit an
online reservation
change form

Revise reservation
data on web-based
airline reservation
system

3-8

Reservation
File

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Accounting Information Systems

3.2

Happy Valley Utility Company


a.

Draw a system flowchart of the billing operations, commencing with the


computer preparation of the meter reading forms and ending with the mailing of
customer bills.

Customer
Master
File

Meter Form
Preparation

Meter Forms

Sort By
Cust #

Enter
Current
Reading

Completed
Meter Forms

Mark-Sense
Document
Reader

Customer
Meter
Data

Customer
Meter
Data

Customer
Master
File

File Update
and
Billing

Error List
& Summary
Report

Customer
Bills

Mail to
Customers

3-9

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Ch. 3: Systems Development and Documentation Techniques

3.2
b.

Draw a system flowchart depicting customer payments processing, starting with


the mail room operations and ending with the two printed reports.
Checks
Remittance
Stubs

Correct
Stubs

OCR
Document
Reader

Compare
&
Separate

Checks

To
Cashier

Incorrect
Stubs

List of
Other
Receipts

Type
Correct
Stubs

Type
Correct
Stubs

Corrected
Stubs

Corrected
Stubs

Payments
Posting
Run

Report of
Past-Due
Accounts

Error List
& Summary
Report

Customer
Master
File

3-10

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Accounting Information Systems


3.3

Prepare a system flowchart of the process described.


Payroll Processing for Dewey Construction Company:
Job Time
Tickets

Key to
Tape
Encodings

Job Time
Records
Tape

Payroll
Master
File

Work in
Process
Master
File

Payroll
Processing
System

Earnings
Statement
Payroll
Register

Paycheck

3-11

Error
Transactions
and Summary

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Prepare a document flowchart to reflect how ANGIC Insurance Company processes its casualty claims.

3.4

ADJUSTER

CLAIMS DEPARTMENT

DATA PROCESSING

Notice of Loss

START
From
Claimant

1
Proof of
Loss Form

Prepare
proof of
loss, claim
recored

From
Claimant

2
3
4

1
Proof of
Loss Form

Notice of Loss

Notice of Loss

Claim Record

3
Claim Record

4
Prepare
Separate
Report

Assist
Claimant
with Form

2
Proof of
Loss

N
Adjuster's Report

To
Claimant
Adjuster's Report

1
Proof of
Loss

Proof of
Loss

Authorize
Claim
Payment

2
Proof of
Loss

Prepare
Check &
Disbursement
list

Disbursement
List

4
To Accounting
1

Adjuster's Report

Proof of
Loss

To
Claimant

Check

A
To
Claimant

3-12

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3.5

a. Prepare a document flowchart that indicates the interaction and use of these
documents among all departments at Beccan Companys central facility. It should
provide adequate internal control over the receipt, issuance, replenishment, and
payment of tires and supplies. You may assume that there is a sufficient number of
document copies to ensure that the perpetual inventory system has the necessary
basic internal controls.
b. Using the flowcharting conventions discussed in Focus 3.2, critique the instructor
provided CMA solution. List all the ways the CMA solution violates those
flowcharting guidelines.
Adapted from the CMA Exam. Note: the CMA solution shown does not follow the flowcharting
conventions discussed in the chapter. When the authors use this problem they have the students critique
the CMA exam solution (assignment 3.5b), based upon the conventions discussed in Focus 3.2.

3-13

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Ch. 3: Systems Development and Documentation Techniques

3.6
a.

Prepare a context diagram and level 0 DFD to document the payroll processing
system at No-Wear Products.
Context Diagram for the payroll processing system at No-Wear Products

Employee
Time Card Data
Operating
Documents

Payroll
Processing
System

Employee
Paychecks

Internal
Reports

Management

Human
Resources
Department
Personnel Data
Withholding
Reports

3-14

Governmental
Agencies

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Accounting Information Systems

3.6

a. (continued.)
Level 0 Data Flow Diagram for the payroll processing system at No-Wear Products.

Operating
Departments

Time
Card
Data

Human Resources
Department

Personnel
Changes
1.0
Process
Employee
Timecards

2.0
Update
Payroll File

Payroll File

4.0
Generate
Payroll
Reports

3.0
Generate
Paycheck
Internal
Reports

Employee

Withholding
Reports

Pay
check
Management

3-15

Governmental
Agencies

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Ch. 3: Systems Development and Documentation Techniques

3.6

b. Prepare a document flowchart to document the payroll processing system at No-

Wear Products.
No-Wear Products-Payroll
Employees in Functional
Department

Payroll

Time Card

Record Time Data

Record
Time

Completed Time
Card

Enter Time Data

Process Payroll
Changes

Completed Time
Card

Enter Payroll
Changes

Payroll File

From Human
Resource Dept

Payroll Changes

Process Payroll,
Prepare Checks
and Reports

Paycheck

Employee

Management
Report

Management

Federal Tax
Report

Stat Tax Report

3-16

Goverrnment

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Accounting Information Systems

3.7
a.

Prepare a context diagram and a level 0 DFD to document accounts payable


processing at S&S.

Purchasing

Receiving
Purchase Order
Receiving Report

S&S Accounts Payable


Invoice

Vendor

Accounts Payable
Report

Payment &
Remittance Advice

3-17

Management

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Ch. 3: Systems Development and Documentation Techniques

3.7

a. (continued.) Level 0 Data Flow Diagram of S&S Accounts Payable

Vendor

Purchasing

Receiving

Invoice
Purchase Order

1.0
Record Payable

2.0
Collect & Store
Purchase Orders &
Receiving Reports

Receiving Report

Purchase Orders
Accounts
Payable

Vendor Invoices

Receiving
Reports

Cash
Disbursements
Journal

3.0
Make Payment

Accounts Payable
Report

4.0
Prepare
Management
Reports

Payment &
Remittance Advice

Paid
Invoices

Management

3-18

Vendor

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Accounting Information Systems

3.7

b.

Prepare a document flowchart to document accounts payable processing at S&S.

S&S Accounts Payable


Accounts Payable

From Purchasing

From Receiving

Controller

From Vendor

Owner/Manager
Purchase Order

Receiving Report
Purchase Order

Receiving Report

Invoice

Purchase Order

Vendor Invoice

Receiving Report

Check 2

Invoice
A

Record
Accounts
Payable

Check 1

Accounts
Payable
Ledger

Review
and Sign
Checks
Prepare
Vendor
Checks

Vendor Invoice

Match Purchase
Order,
Receiving
Report,
Invoice

Check 1

Prepare
Monthly
Accounts
Payable
Cash
Disbursements
Journal

To Vendor

Accounts Payable
Report
Purchase Order
Receiving Report
C

Purchase Order

Invoice

Receiving Report

Check 1

Invoice
Purchase Order
Purchase Order

Check 1

Receiving Report

Receiving Report
Invoice

Check 2

Invoice
Accounts Payable
Report

Check

B
A
A
Review
Accounts
Payable
Report

3-19

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Ch. 3: Systems Development and Documentation Techniques

3.8
a.

Develop a context diagram and a level 0 DFD of the acquisition/payment system


at Oriental Trading.

Purchase Requisition
Purchase Order

Vendor

Vendor Acknowledgement

Inventory
System

Acquisition/
Payment
System

Receiving Report

Purchase Invoice

Vendor Payment

3-20

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Accounting Information Systems

3.8

a. (continued) Level 0 Data Flow Diagram: Acquisition/Payment System at Oriental


Trading:

Inventory
File

Vendor
File

1.0
Prepare
Purchase
Order &
Notification
Purchase Order
Purchase Requisition

Vendor

Vendor
Acknowledgement

Inventory
System

P.O. Notification
Vendor
Invoice

Receiving Report
Receiving Reports

2.0
Update
Accounts
Payable

Purchase Orders

Vendor Invoices
Accounts
Payable
Master
File
Check

Payment Authorization

3.0
Pay Vendor
General
Ledger

3-21

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Ch. 3: Systems Development and Documentation Techniques

3.8

Prepare a document flowchart to document the acquisition/payment system at


Oriental Trading.

b.

Oriental Trading Acquisition/Payment System


Purchasing

Accounts Payable

From Inventory
Purchase
Requisition

Accounting Department

Inventory
File

Prepare Purchase
Order

From Receiving
Department

From Vendor

Purchase Order
Notification

Receiving Report

Invoice

Enter Purchase
Requisition

Payment
Authorization

Enter payment
Authorization

Vendor
File

Purchase Order

Match Purchase
Order, Receiving
Report, and
Invoice. Prepare
Payment
Authorization

Prepare Check,
Update Accounts
Payable and
General Ledger

Payment
Authorization

B
To Vendor

Check

From Vendor
Purchase Order

Vendor
Acknowledgment

Enter Accounts
Payable Data for
Update

Receiving Report
Invoice

Enter Vendor
Acknowledgment

Prepare Purchase
Order Notification

Purchase Order
Notification

To Vendor

Update Accounts
Payable Master
File

Accounts
Payable Master
File

3-22

General
Ledger Master
File

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Accounting Information Systems

3.9
a.

Develop a context diagram and a level 0 DFD for the cash receipts system at
S&S.

Bank
Deposit

Payment at
Sale
Cash Receipts
System

Customers
Remitances
on Account

Cash
Receipts
Report

Management

Aged Trial Balance


Credit and
Collections

3-23

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Ch. 3: Systems Development and Documentation Techniques

3.9

a. (continued)

Customers

Level 0 Data Flow Diagram of the Cash Receipts System at S&S:

Remittance
File

Payments at
Sale
Remittances
on
Account

1.0
Process
Payments

Remittance
Slips

2.0
Update
Customer
Accounts

Endorsed
Checks &
Cash, Deposit
Slip

Bank

Accounts
Receivable
Ledger

3.0
Prepare
Reports

Aged Trial
Balance

Cash
Receipts
Report

Management

3-24

Credit and
Collections

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Accounting Information Systems

3.9

Prepare a document flowchart to document the cash receipts system at S&S.

b.

S&S Cash Receipts System


Treasurer

Clerk

Accounts Receivable

From Customer

Cash and Checks

Cash and Checks

Remittance Slip

Remittance Slip

Deposit Slip

Update
Accounts
Receivable
Ledger/File

To Bank

Accounts
Receivable
Ledger/File

Endorse
Checks and
Prepare
Deposit Slip for
Cash & Checks
Remittance Slips
Generate
Weekly
Reports
Cash and Checks
D

Deposit Slip
Cash Receipts
Report

Aged Trial Balance

A
To Management

To Credit &
Collections

3-25

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Ch. 3: Systems Development and Documentation Techniques


3.10

Draw a context diagram and at least two levels of DFDs for the preceding
operations.

Invoice

Coupon Order
Phone Order
Cancellation
Payment

Shipping Notice
Cancellation Response
Mail Order
System

Customer

Customer
Order Inquiry
Response

Order Inquiry

Product Inquiry
Response
Payment Inquiry
Response

Product Inquiry
Payment
Inquiry

3-26

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Accounting Information Systems

3.10.

Level 0 Data Flow Diagram for a mail order company:

phone order
coupon order

cancellation response

order inquiry
1.0
Process
Order
Transaction

Customer

product inquiry
response

Customer

order inquiry
response

order
cancellation
product inquiry

valid order
invoice
Order File

product
details

Customer
shipping
notice

valid
order
customer
details
2.0
Process
Shipment

Product File
product
details

billed
order

Customer
File

Accounts
Receivable
File

payment
inquiry
Customer

billed
order

payment
3.0
Process
Payment
Transaction

3-27

payment
inquiry
response

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Ch. 3: Systems Development and Documentation Techniques

3.10.

Level 1 Data Flow Diagram for a mail order company:

Customer
order
cancellation

1.1
Process
Order

valid order

cancelled
order

order

1.2
Process
order
cancellation

cancellation
response

Order File

Customer
order
details
Product File
order inquiry
product
details
1.4
Process
product
inquiry

1.3
Process
order inquiry

product
inquiry
response

product
inquiry
inquiry
response

Customer

3-28

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Accounting Information Systems

3.11
a.

Prepare a context diagram and at least two levels of DFDs for this operation.

Registration request
Course enrollment
reports
Course
Registration
System

Student

Instructor

Fees notice
Prerequisite notice
Course closed notice
Student acceptance
notice

Level 0 Data Flow Diagram for a course registration system:

accounts receivable file

Instructor

student records file

Registration
details

Student

fees
notice

class lists file

1.0
Register
student

course records file

prerequisite
notice
course closed
notice
student
acceptance
notice

3-29

course enrollment
report
2.0
Prepare
course
enrollment
reports

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Ch. 3: Systems Development and Documentation Techniques

3.11

a. (continued) Level 1 Data Flow Diagram for a registration system:

accounts receivable file

1.1
Check
fees due

student record file


paid
registration
details

course file

fees notice
registration
details

1.2
Check
prerequisites

prerequisite
notice

class list file

valid
registration
details
1.3
Check
class
availability
closed course
notice

Student
student
acceptance
notice

3-30

accepted
registration
details

1.4
Register
student

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Accounting Information Systems

3.11

Prepare a document flowchart to document this operation.

b.

Registration System
Registrar

From Student

Registration
Request Form

Enter Registration
Request

Check for unpaid


fees

Accounts
Receivable

Check Course
Prerequisites

Student
Transcripts

Check course
availability and
add student to
class

Class
Enrollment

Course Enrollment
Report

Instructors

Print Student
Registration Report,
Update Accounts
Receivable, Print Course
Enrollment Reports

If fees are owed, registration is


cancelled and the registration report
becomes a bill for unpaid fees. If a
requested class is full, the report
indicates course closed. If the
student is accepted into the
course(s): course day, time, and
room are printed next to the course.
Fees and tuition are printed on the
report.

Student
Registration
Report

To Student

3-31

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Ch. 3: Systems Development and Documentation Techniques

3.12 You recognize weaknesses in the existing system and believe a document flowchart

would be beneficial in evaluating this clients internal control in preparing for your
examination of the financial statements.
a.
Complete the flowchart given in Figure 3-12, for sales and cash receipts of
Charting, Inc., by labeling the appropriate symbols and indicating information
flows.
Adapted from the 1969 CPA Exam

3-32

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Accounting Information Systems

3.12a

(Continued)

3-33

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Ch. 3: Systems Development and Documentation Techniques

3.12
b.

Using the guidelines for preparing flowcharts in Focus 3-2 and the flowcharting
symbols shown in Figure 3-8, critique the flowchart shown in Figure 3-12. List
the ways the flowchart violates the guidelines or uses improper symbols.

The flowchart in Fig. 3.12 violates the General Guidelines for Preparing Flowcharts in the following
ways.
1.

2.

The text uses the Terminal symbol (the oval) to indicate an external party. Figure 3.12 uses a
large arrow to indicate items coming into the system (mail, cash, and items received from the
bank). It uses a line with an arrow that stops in a small vertical line, accompanied by To
customer (or To Bank), to indicate items exiting the system.
The solution has the mail clerk, the sales clerk, and the inventory control clerk in one column.
Three columns would be better.

3.

Additional comments (Prepare remittance advice if needed) are not enclosed in an annotation
box.

4.

Each manual processing symbol does not have an input and an output. For example, the symbols
under mail clerk and sales clerk do not have an input.

5.

The file symbol (the triangle) does not need the word File in it. The symbol itself conveys that it
is a file.

3-34

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Accounting Information Systems

3.13
a.

Bottom Manufacturing Corporation Charge Sales System

List the procedures or the internal documents that are labeled letters c to r in the
flowchart of Bottom Manufacturing Corporations charge sales system.
Organize your answer as follows (Note that the explanations of the letters a and
b in the flowchart are entered as examples):
Flowchart Symbol Letter

Procedures or Internal Document

Prepare six-part sales order.

File by order number.

FLOWCHART
SYMBOL
LETTER
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
k.
l.
m.
n.
o.
p.
q.
r.

INTERNAL CONTORL PROCEDURE


OR INTERNAL DOCUMENT
Prepare six-part sales order.
File by order number.
Approve customer credit and terms.
Release merchandise to shipping department.
File by sales order number.
File pending receipt of merchandise.
Prepare bill of lading.
Copy of bill of lading to customer.
Ship merchandise to customer.
File by sales order number.
Customer purchase order and sales order.
File pending notice of shipment.
Prepare three-part sales invoice.
Copy of invoice to customer.
Post to (or enter in) sales journal.
Account for numerical sequence.
Post to customer accounts.
File by (payment due) date.
(CPA Examination, adapted)

3-35

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Ch. 3: Systems Development and Documentation Techniques

b.

Using the guidelines for preparing flowcharts in Focus 3-2 and the flowcharting
symbols shown in Figure 3-8, critique the flowchart shown in Figure 3-13. List
the ways the flowchart violates the guidelines or uses improper symbols.
Fig. 3.13 violates the General Guidelines for Preparing Flowcharts in the following ways:

1. The text uses the Terminal symbol (the oval) to indicate an external party. Figure 3.13 uses the
off page connector symbol.
2. Document numbers should be placed in the top right hand corner of the document symbol.
3. Sales order 2 is not shown passing through manual symbols labeled g and i so that it can end up
in the file shown at the bottom of the shipping column. The same thing happens in the other
columns.
4. Sales order 4 is filed in the finished goods department, yet the shipping column (third set of
symbols in the column) shows sales order 4. This should be sales order 2, not 4.
5. The line showing information being posted to the accounts received ledger should come out of
symbol q and should be a dotted line. The line to the sales journal (below symbol o) should also
be a dotted line.
6. In the shipping column, when the three Bills of Lading are created, the arrow downward to
symbol i should come from copy 2 of the Bill of Lading, not copy 3. The same applies to the
sales invoice in the Billing Column (arrow from copy 1).
7. Instead of using annotation symbols to tell how documents are filed, use the letter D for date, N
for numerically, and A for alphabetically. When more than one document is being filed (symbols
j, l, and bottom of Billing Column) or the method of filing is unclear (symbol r, file sales invoice
by payment due date) an annotation symbol can be used.
Additional items to improve efficiency of flowchart
1. Symbols p and q could be combined into one symbol.

3-36

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Accounting Information Systems

3.14
a.

Prepare and file a tax return with the tax owed to the Internal Revenue Service.

Context

Withholding Form

Prepare
Taxes

IRS 1040 Form

Employer

IRS

Level 0

Withholding Form

1.0
Collect Tax
Documents

IRS

Tax
Documents
Employer

IRS Payment and


Form 1040
2.0
Prepare IRS
Form 1040

3-37

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Ch. 3: Systems Development and Documentation Techniques

3.14 (continued)
b.

A customer pays an invoice with a check. Accounts receivable is updated to


reflect the payment. The check is recorded and deposited into the bank.

Context

Deposit

Payment
Cash
Receipts

Customer

Bank

Level 0

Payment Data

2.0
Record
Customer
Payment

Accounts
Receivable

1.0
Record Cash
Receipts

Payment

Payment
Customer

Bank

3-38

De

3.0
Prepare
Deposit

po

si t

Cash
Receipts

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Accounting Information Systems

3.14 (continued)
c.

A customer places an online order to purchase merchandise. The order is


approved, filled, and sent to the customer with an invoice.

Context

Purchase Order
Customer

Order Entry
System

Merchandise

Invoice

Level 0

Purchase Order

1.0
Receive
Order

Open Orders

Customer

Invoice

2.0
Approve Order

Sent Invoice
Copies

4.0
Prepare
Invoice
Approved
Orders

Shipped Orders

3.0
Fill and Ship
Order

3-39

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Ch. 3: Systems Development and Documentation Techniques

3.14 (continued)

An inventory request is received by the purchasing department. The purchasing


department prepares and sends a purchase order to the appropriate vendor.

d.

Context

Inventory
Department

Inventory Request

Purchasing
System

Vendor
Purchase Order

Level 0

Inventory Request

Inventory
Department

1.0
Record
Purchase
Request

Inventory
Purchase Order
2.0
Prepare
Purchase
Order

Open Purchase
Requests

3-40

Vendor

Approved
Vendor List

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Accounting Information Systems

3.14 (continued)
e.

A vendor invoice is received, reviewed, and compared against the appropriate


purchase order, then paid and filed.

Context

Invoice
Vendor

Cash
Disbursements
Payment

Level 0

Invoice

1.0
Receive
Invoice

Open
Invoices

Vendor
2.0
Approve
Invoice
Payment

Payment approval
3.0
Prepare
Payment

3-41

Open
Purchase
Orders

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Ch. 3: Systems Development and Documentation Techniques

3.14 (continued)
f.

A bill of lading for ordered inventory is received from a vendor, recorded,


checked against the appropriate purchase order, and filed.

Context

Bill of Lading

Receiving
System

Vendor

Level 0

Bill of Lading

2.0
Compare Bill of
Lading with
Purchase Order

1.0
Record Bill of
Lading
Vendor

Bill of Lading
Open Purchase
Orders

3-42

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Accounting Information Systems


3 .15 Prepare a program flowchart to help Melanie program this process.

Start

Input Weight
(W), Height (H)

Body Mass Index (BMI) = W/H^2

BMI <
18.5

Yes

Weight Status
(WS) =
Underweight

No

WS = Normal

No

BMI > 25

Print W, H,
BMI, WS

End

3-43

Yes

WS = Overweight

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Ch. 3: Systems Development and Documentation Techniques

3.16

1. Statements are prepared and sent to customers from data contained in


the accounts receivable data store.

2. A customer sends a sales invoice to the accounts payable process.

3. A check is manually prepared from data on a vendor invoice.

4. The cash receipt process updates the cash receipts data store.

5. A sales invoice is manually prepared and sent to a customer.

6. A report is prepared from data stored on magnetic tape.

7. Billing data are entered online and used to update the sales order file and
the customer master file.

8. Data from a cancelled invoice are used to update the cash disbursements
ledger.

9. A sales order is prepared manually. Copy 1 is sent to the warehouse and


copy 2 is filed.

10. An accounts receivable aging report is prepared from the accounts


receivable master file and the cash receipts master file, both stored on
disk.

11. An error listing and batch total are compared and filed.

3.17

Students are to replicate the flowchart presented in the problem using documentation software
such as Visio, Microsoft Word, Microsoft Excel, etc.

3.18

Students are to replicate the data flow diagram presented in the problem using documentation
software such as Visio, Microsoft Word, Microsoft Excel, etc.

3-44

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Accounting Information Systems

SUGGESTED ANSWERS TO THE CASES


3-1

You are the systems analyst for the Wee Willie Williams Widget Works (also known as Dub
5, which is a shortened version of 5 Ws). Dub 5 produces computer keyboard components.
It has been producing keyboards for more than 20 years and has recently signed an
exclusive 10-year contract to provide the keyboards for all Dell personal computers. As the
systems analyst, you have been assigned the task of developing a level 0 DFD for Dub 5s
order processing system. You have finished gathering all the information you need to
develop the first-pass DFD and now want to complete the diagram.
Level 0 DFD for Dub 5:
Order
1.0
Credit
Review

Customer

Credit file

Order Rejection
Approved
orders
2.0
Enter
customer
orders
Customer

Inventory

Open Orders

3.0
Check
Inventory &
Prepare
Packing Slip

Warehouse

Packing Slip

Shipping Notice

4.0
Prepare
Invoice

Invoice Copy

Accounting

Invoice

Invoice

Customer

3-45

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Ch. 3: Systems Development and Documentation Techniques

3-2 Level 1 DFD for Dub 5:

Customer Order
Credit File

1.1
Check Credit

Customer
Account

Approved Order

Rejected Order
Customer
1.2
Check Current
Order against
Credit Limit

Over Credit Limit


Notice

Credit Application

Rejected Order
Lacking Credit
Approval

1.3
Prepare Credit
Application

Note: The Order Rejection notice shown on the context level diagram and the level 0 diagram can take
two forms: The Over Credit Limit Notice or the Credit Application. These two items are shown on the
level 1 DFD.

3-46

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