The Guardian Warranty

INTERLOCK ROOFING LTDS

GUARDIAN LIFETIME LIMITED MATERIAL WARRANTY
THE PURCHASERS LIFETIME LIMITED PRODUCT WARRANTY. The Pur-
chaser is defined as that person whose name and signature appears on the
installation contract. The Purchasers warranty remains in effect for the life
of the Purchaser provided that he/she is on title to and resides at the Prop-
erty, subject to the exclusions and limitations set forth in this certificate.
The Purchaser agrees to: notify Interlock Roofing Ltd. (the Manufacturer)
immediately of any Nonconforming Product; provide the first opportunity
to inspect the Product and provide all reasonable access to complete any
service and cure any Nonconforming Product. If there is Nonconforming
Product during the Purchasers warranty term, the Manufacturer will cover
its material and labor costs to repair, refinish or replace same, at its sole
discretion, subject to the exclusions, conditions and limitations set forth
in this warranty. Repaired, refinished or replaced Product is warranted for
the remainder of the Purchasers original warranty term. The Manufacturer
may at its sole discretion refund the Purchasers original purchase price.
Any other extraordinary costs and expenses beyond the Manufacturers ob-
ligation set forth in this warranty shall be the Purchasers responsibility.
IS THE PURCHASER AN ORGANIZATION? If the Property is owned by an
Organization (including but not limited to, a corporation, an unincorpo-
rated association, a condominium, a cooperative housing arrangement, a
religious organization, a governmental or public entity or a trust) at either
the time the Purchase contract is signed or the Product is installed, the
Product is warranted for fifty (50) years from date of Substantial Comple-
tion, excluding the coating which is warranted for thirty (30) years from the
date of Substantial Completion. A warranty extended to an Organization
can not be transferred or assigned.
WHAT DOES MY WARRANTY COVER? This is a material warranty only for
products manufactured by Interlock Roofing Ltd. The Manufacturer war-
rants the Interlock shingle, tile, shake, slate, diamond, standing seam,
panels and trims (Product) to be free from manufacturing defects that re-
sult in rusting, rotting, splitting, cracking (including splitting, cracking and
perforation from hail stones measuring 1 1/2 inches in diameter or less)
curling, losing impact resistance with age, burning and supporting com-
bustion and which manufacturing defects materially affect the Products
performance (Nonconforming Product), subject to the exclusions and
limitations set forth in this certificate. Other products or materials used in
the installation may have their own manufacturers warranty. The instal-
lation contractor will provide you with a separate workmanship warranty.
The Manufacturer further warrants that for a period of thirty (30) years
from the Substantial Completion Date, the Products Alunar coating will
not, under normal atmospheric conditions (this excludes corrosive, aggres-
sive or industrial atmospheres such as those contaminated with acidic or
chemical fumes): chalk in excess of a numerical rating of eight (8) when
measured in accordance with the standard procedures specified: ASTM
D659-80 or fade or change in color in excess of five (5) E units (NBS) cal-
culated in accordance with ASTM D2244-85, paragraph 6.3. Color change
shall be measured on an exposed painted surface that has been cleaned
of surface soils and chalk, and the corresponding values measured on the
original or unexposed painted surface. Fading or color changes may not be
uniform if the surfaces are not equally exposed to the sun and elements.
The Manufacturer further warrants that the Products will resist wind uplift
velocities of up to one hundred and ninety-three (193) kilometers per hour or
one hundred and twenty (120) miles per hour when installed in accordance
with IRLs recommended installation procedures.
WHEN DOES THE WARRANTY TAKE EFFECT? This warranty takes effect
once the purchase and installation contract has been paid in full, with-
out offset or withholding. This warranty will become null and void should
any outstanding invoices, payable to the manufacturer or the installation
contractor, remain unpaid for sixty (60) days or more after issue or where
the Manufacturer, or its representatives or agents, is denied access to the
Property to perform inspections and/or service.
HOW DO I TRANSFER THE WARRANTY? This warranty is transferable one-
time only from the Purchaser to the first subsequent registered owner of
the Property (the 2nd Owner). The 2nd Owner must be on title to and re-
side at the Property. If the 2nd Owner is an Organization, the Organization
must be on title to the property. The warranty period for the 2nd Owner
shall extend fifty (50) years from the Substantial Completion Date exclud-
ing the coating which is warranted for thirty (30) years from the date of
Substantial Completion. This warranty can not otherwise be transferred
or assigned.
The 2nd Owner must send written notice of the sale of the Property to
the Manufacturer within sixty (60) days of same with the $300.00 transfer
fee (Transfer Fee). The Transfer Fee must be payable to Interlock Roofing
Ltd. and mailed to the company at 9969 River Way, Delta, BC V4G 1M8. A
confirmation letter will be issued and is the 2nd Owners proof of warranty
transfer. In the event it is not notified of the change in ownership, the Man-
ufacturer shall be relieved of all its warranty obligations to the 2nd Owner.
2ND OWNERS LIMITED PRODUCT WARRANTY. Once transferred, the 2nd
Owners Product Warranty extends fifty (50) years from the Substantial
Completion Date. If during the 2nd Owners warranty term there is Non-
conforming Product, the Manufacturer in its sole discretion, will cover
its material costs to repair, refinish or replace the Nonconforming Prod-
uct, subject to the exclusions, conditions and limitations set forth in this
Warranty. Any and all labor costs associated with same will be the 2nd
Owners responsibility. Repaired, refinished or replaced Product is war-
ranted for the remainder of the 2nd Owners warranty term. The 2nd Owner
must give the Manufacturer the first opportunity to inspect the Product
and provide all reasonable access to complete service and cure any Non-
conforming Product.
HOW DO I REGISTER A CLAIM? A warranty claim must be submitted in writing
by email to cservice@alroof.com or by regular mail to: Interlock Roofing Ltd.
Attention: Guardian Warranty Claims, 9969 River Way, Delta, BC V4G 1M8.
The written statement should include your name, address, contact num-
ber, the warranty certificate # and a description of the issue. You will be
required to submit, at your expense, photographs or other evidence of the
claim. The warranty holder may be required to pay the costs of any color
testing if the color loss proves to be within the measure units specified in
this warranty. Written notice of a warranty claim must be provided to the
Manufacturer within thirty (30) days of the issue becoming known to you.
In the event it is not so notified, the Manufacturer will be relieved of its
warranty obligations. The Manufacturer has sole discretion to determine
whether the Product is considered Nonconforming. The Manufacturer must
be given all reasonable opportunity and access to investigate a claim; trav-
el charges may apply. Unnecessary inspections are costly and time con-
suming for both parties and the warranty holder will be responsible for a
minimum $300.00 inspection charge for any inspection and/or service that
is not a valid material warranty claim.
SAFETY FIRST. Our prime concern is your safety. Every year there
are thousands of emergency room visits due to falls from ladders
and roofs. We recommend that you hire a skilled professional for work that
requires access to or traversing your roof.
Metal roofing sheds rain, snow and ice. In northern climates, weather
patterns may allow for large amounts of snow and ice to accumulate. Be
aware that snow and ice can build-up and release unexpectedly and ensure
that the release area is free from pedestrian traffic and other property dur-
ing the winter months to avoid injury to people and damage to property.
Snow guards and snow-rails are designed to restrict the amount of snow
and ice releasing but the use of these accessories may contribute to the
build-up of snow and ice on your roof. If you would like additional snow
guards installed on your roofing system or current snow guards removed or
moved to another location, contact your installation contractor to arrange
for this service. Snow guards and snow-rails are not a manufacturers war-
ranty issue and service charges will apply.
CARE OF YOUR ROOF. To ensure your roofing system is looking and func-
tioning its best we advise homeowners to have their gutters cleaned annu-
ally and have any branches or other debris on the roof removed promptly.
The slope of a roof, general weather conditions, surrounding tree and shade
cover and wind and sun exposure are determining factors in the accumu-
lation of dirt and mildew and vary significantly from home to home. Any
residue on the roof may be cleaned from the ground by lightly hosing down
the roof with a well-diluted nonabrasive liquid detergent and a long-poled
soft bristle brush. Debris or other items on the roof may be removed from
the ground by using a long rope or pole. We recommend that you hire a
skilled professional for work that requires access to or traversing your roof.
Condensation is caused by high levels of humidity and a lack of ventilation.
It is often mistaken for a leaking roof. Ensure that your attic and other roof
cavities are well-ventilated and that your eaves are free from blockage. If
you have condensation issues consult with a professional builder as this
may be an indication of poor ventilation, inadequate insulation and/or the
absence of a vapor barrier.
WARRANTY EXCLUSIONS. This warranty does not apply to any Product
which is removed from its original place of installation and re-installed.
This warranty does not warrant against and does not cover damages of
any kind when due to any of the following causes: catastrophic weather
events or other Acts of God; faulty or improper installation of the Product;
faulty or improperly installed skylights; inadequate or improper venting
or insulation; inadequate or absent vapor barrier; condensation, improper
application of snow guards/rails (quantity and placement); accidental or
intentional damage; any alteration or change in design or function; ice
damming; snow and ice shedding; earthquake; fire; flood; lightning; hurri-
cane force winds; hail damage (except in the case of splitting, cracking and
perforation from hail stones measuring 1 1/2 inches in diameter or less);
impact of foreign objects; terrorism and/or other Acts of War; settlement
of the building; failure of the building; failure of the structure (including,
but not limited to, foundations and walls, chimneys, rafters or trusses and
sheathing); pre-existing roof irregularities such as uneven roof lines, dips
or sagging; pre-existing conditions, including but not limited to mold or
other toxins; neglect and improper act, including, but not limited to: re-
pairs, alterations or additions without the manufacturers approval; the
use of high pressure washing systems; the use or installation of dissimilar
metals including dissimilar metal fasteners; the installation of antennas,
solar or hot water roofing systems or other items on the roof excluding
those products and authorized applicators approved in advance by the
Manufacturer; exposure to harmful chemicals, gases or toxins; dirt or mil-
dew accumulation; normal wear and tear, including minor scratches and
dents and normal weathering of the roofing surface including minor color
differences; change in building use; use of accessories that do not properly
receive or secure Interlock roofing system components; failures, leaks or
consequential damages caused by application of the Product into building
components; violation or contravention of the building code; work done by
any individual or entity other than an Interlock authorized service provider
or other causes beyond the control of the Manufacturer and are excluded
from this Warranty.
REMEDIES AND LIMITATIONS: the Manufacturers liability and the Purchas-
ers exclusive remedy is limited to Product repair, replacement, refinishing
or refund of the original Purchase price. The Manufacturers liability and
the 2nd Owners exclusive remedy is limited to the Product repair, refinish
or replacement excluding labor costs. The Manufacturers obligation under
this warranty ends once the Purchase price is refunded and its obligation
under this warranty shall in no event exceed the original Purchase price.
Any controversy or claim arising out of or relating to this warranty or the
breach thereof, shall be settled by binding arbitration in accordance with
the rules and procedures of the American Arbitration Association or in Can-
ada, the Canadian Arbitration Association.
The Manufacturer reserves the right to discontinue or make changes to its
Products. In the event the Products covered by this warranty are not avail-
able, it shall have the right to substitute Product that, in its sole discre-
tion, is of equal quality or price.
The Manufacturer shall not be liable for any incidental, special, or conse-
quential damages of any kind, including any damage to the Property, its
contents or any persons therein resulting from, but not limited to; ice, ice
damming, snow or ice shedding. Some states/provinces/territories do not
allow limitations on how long an implied Warranty lasts or the exclusion or
limitation of incidental or consequential damages so the above limitations
may not apply to you.
This warranty shall not be modified or extended and no one is authorized
to change this warranty in any way or grant any other warranty. This is the
only written warranty provided by the Manufacturer. It reserves the right to
cancel and/or modify this warranty without notice at any time; however, all
fully paid warranties shall remain in force until their expiration.
This warranty gives you specific legal rights and you have other rights,
which may vary from state/province/territory to state/province/territory.
This warranty is expressly in lieu of any guarantee and/or warranties, oral
or written, express or implied except as are set forth herein, including any
implied warranty of merchantability or fitness for a particular purpose.
*Alunar, Interlock and Interlock Lifetime Roofing Systems are registered trademarks
of I.E.L. Manufacturing Ltd. and used under license.
Certificate #:
Name(s):
Property Address:
Substantial Completion Date:
[If there is any conflict between the English and a translated version the English
version will prevail.]
4018_ART5_IWC0515