Blackberry q10 User Manual

Availableapplicationsandservicesaresubjecttochangeatanytime.
Table of Contents
GetStarted
GettingStarted:YourSmartphone
SetUpYourSmartphone
ActivateYourSmartphone
CompletetheSetupApp
SetUpVoicemail
SprintAccountInformationandHelp
SprintAccountsPasswords
ManageYourAccount
SprintSupportServices
SmartphoneBasics
YourSmartphoneataGlance
UpdatesandNewFeatures
EssentialSmartphoneGestures
11
WakeUpYourSmartphone
11
ScrollandMovebetweenItems
11
UseaSlider
12
SelectItems
12
ZoomIntoorZoomOutfromtheScreen
13
MoveItemsfromOnePlacetoAnother
13
MinimizeAppsandShowYourActiveFrames
14
ViewtheHub
14
ShowtheMenus
15
NavigatingwithinanAndroidApp
16
TurnYourSmartphoneOnorOff
16
YourHomeScreen
17
AccessItemsontheHomeScreen
17
CustomizetheHomeScreen
18
Apps
19
NotificationIcons
22
BlackBerryID
22
CreateaBlackBerryID
23
SignintoanExistingBlackBerryID
23
ChangeYourBlackBerryIDInformationorPassword
Typing
24
24
YourSmartphoneKeyboard
24
KeyboardTips
25
KeyboardShortcuts
25
Phone
27
YourSmartphonesPhoneataGlance
27
MakeandAnswerPhoneCalls
27
MakePhoneCalls
27
AnswerorEndaCall
28
Voicemail
29
VoicemailSetup
29
CheckYourVoicemail
29
UseAnotherPhonetoAccessMessages
29
PhoneCallOptions
29
CallWaiting
29
3WayCalling
30
CallForwarding
30
SetUpSpeedDial
30
CallList
Contacts
31
33
ContactsataGlance
33
Viewing,Filtering,andSortingContacts
33
AddContacts
35
AddaContactUsingtheContactsApp
35
AddaContactFromBlackBerryHub
35
AddaContactfromthePhonesCallList
36
AddContactsthroughSyncingwithAccounts
36
EditContacts
LinkContacts
36
37
DeleteContacts
37
ShareContacts
37
AccountsandMessaging
38
AboutBlackBerryHub
BlackBerryHubataGlance
AddAccounts
AddEmailAccounts
38
38
39
39
ii
AddEmailAccounts:AdvancedSetup
40
AddSocialNetworkingAccounts
40
RemoveAccountsfromYourSmartphone
41
SendMessagesfromBlackBerryHub
41
SendEmail
41
SendTextandMMSMessages
41
SendFacebook,Twitter,orLinkedInMessages
42
BlackBerryMessenger:Basics
42
SetUpBlackBerryMessenger
43
AddaBBMContactbyScanningaBarcode
43
AddaBBMContactfromContacts
44
StartaBBMChat
44
PingaContact
44
AddMoreContactstoaChat
45
SetorChangeYourBBMStatus
45
BBMIcons
46
BBMVideo
47
StartaBBMVideoChat
47
ReplytoaBBMVideoChatRequest
48
BBMVideoChatOptions
48
SocialNetworkingAccounts
49
SignIntoSocialNetworkingAccounts
49
FacebookApp
49
TwitterApp
49
LinkedInApp
50
AppsandEntertainment
BlackBerryWorld
51
51
AccessBlackBerryWorld
51
SearchBlackBerryWorldforApps,Games,Music,orVideos
52
BrowseBlackBerryWorldCategories
52
ScanaQRCodefromBlackBerryWorld
52
DownloadandBuyApps,Games,Music,andVideosthroughBlackBerryWorld
53
SetorChangeYourBlackBerryWorldPaymentMethod
54
DeleteanItemDownloadedfromBlackBerryWorld
54
ReinstallanItemfromBlackBerryWorld
54
NavigationandMaps
SetYourSmartphonesLocationServicesOptions
55
55
iii
AboutMaps
56
FindaPlaceonaMap
57
PinaPlaceonaMap
57
GetTurn-by-TurnDirectionsUsingMaps
57
MuteVoice-GuidedDirectionsinMaps
58
ChangeRoutePreferencesinMaps
58
ShoworHideTrafficInfoinMaps
58
MyPlaces
59
ChangeMapsSettings
59
Compass
60
Music
61
AccesstheMusicApp
61
PlayMusic
62
PlayingMusiconaDLNACertifiedDevice
63
MusicTips
63
SprintMusicPlus
64
DownloadandInstallSprintMusicPlus
64
AccessingSprintMusicPlus
64
PurchasingandDownloadingMusicfromSprintMusicPlus
64
Games
65
SetUpYourGamesProfile
65
AddFriendstotheGamesApp
65
AddaGametotheGamesApp
66
MarkaGameasaFavorite
66
InviteaGamesFriendtoBBMorStartaChatwithaGamesFriend
66
WebandData
68
BlackBerryBrowser
68
BrowserBasics
68
GotoaWebsiteorSearchtheInternet
69
WorkingwithBrowserTabs
70
ShareLinksorPicturesfromtheBrowser
70
ReaderMode
71
BrowserBookmarks
71
DataServicesGeneralInformationand4G/3GDataService
72
WirelessCoverageIndicators
72
MobileDataSettings
74
Wi-Fi
74
iv
ConnecttoaWi-FiNetwork
74
DeleteaSavedWi-FiNetwork
75
DisableorRe-enableaSavedWi-FiNetwork
75
VirtualPrivateNetworks(VPN)
76
AboutVPN
76
LogintoaVPN
76
MobileHotspot
77
UseMobileHotspottoShareYourInternetConnection
77
MobileHotspotSettingsMenu
77
DisconnectaDevicefromYourMobileHotspot
78
InternetTethering
78
UseInternetTetheringtoShareYourInternetConnection
78
InternetTetheringSettingsMenu
79
DisconnectaDevicefromanInternetTetheringSession
79
CameraandVideo
AccesstheCameraApp
80
80
SwitchbetweenCamera,VideoCamera,andTimeShiftMode
81
SwitchbetweenFrontandBackCameraLens
81
TakeaPicture
81
RecordaVideo
82
TimeShiftMode
83
TakeaPictureUsingTimeShiftMode
83
ReplaceaPersonsExpressionUsingTimeShiftMode
83
CameraandVideoSettings
84
ChangetheCameraCaptureSettings
84
ChangetheGeneralCameraSettings
85
Pictures
86
ViewPicturesinthePicturesApp
86
Zoom,Pan,orRotateaPicture
87
AccessAdditionalPictureOptions
87
SetaPictureasWallpaper
87
EditaPicture
87
Videos
88
WatchVideosintheVideosApp
88
ChangetheVideoDisplaySize
89
AccessAdditionalVideoOptions
89
EditaVideo
89
SharePicturesandVideos
90
SendaPictureorVideofromthePicturesorVideosApp
90
SendPicturesorVideosfromMessagingApps
90
BlackBerryStoryMaker
91
CreateaStoryUsingBlackBerryStoryMaker
91
EditaStoryMadewithBlackBerryStoryMaker
91
DeleteaStoryinBlackBerryStoryMaker
92
ChangeBlackBerryStoryMakerSettings
92
ToolsandCalendar
93
Calendar
93
AccesstheCalendar
93
ViewCalendarEvents
94
CreateanEvent
94
InvitePeopletoaCalendarEvent
95
EditanEvent
95
DeleteanEvent
96
HideaCalendar
96
CalendarSettings:ChangeDefaultEmailAddressorCalendar
96
CalendarSettings:ChangetheEmailAddresstoUsewithEachCalendar
96
CalendarSettings:ChangetheColorforaCalendar
97
CalendarSettings:GeneralSettings
97
BlackBerryRemember
97
AboutBlackBerryRemember
97
CreateaFolderintheBlackBerryRememberApp
98
AddanEntrytotheRememberApp
98
RecordaVoiceNoteintheRememberApp
99
ChangeaRememberEntry
99
ChangetheColorofaRememberFolder
99
DeleteanEntryoraFolderintheRememberApp
100
ViewRememberEntrieswiththeSameTag
100
VoiceControl
100
MakeaPhoneCallwithVoiceControl
101
SearchwithVoiceControl
101
SendMessageswithVoiceControl
102
SetaMeetingwithVoiceControl
102
SetaReminderwithVoiceControl
102
TypeUsingVoiceDictation
103
vi
SetanAlarmwithVoiceControl
103
ChangeFacebookStatuswithVoiceControl
103
PostaTweetUsingVoiceControl
103
PostaLinkedInUpdatewithVoiceControl
104
SaveNotesandMemoswithVoiceControl
104
VoiceControlSettingsMenu
104
Clock
105
AccesstheClock
105
ChangetheClockFace
106
AlarmClock
106
Stopwatch
107
Timer
108
WorldClock
108
BedsideMode
109
Calculator
110
Bluetooth
111
TurnBluetoothTechnologyOnorOff
111
PairandConnectwithaBluetoothEnabledDevice
112
DisconnectfromaPairedBluetoothEnabledDevice
112
DeleteaPairedBluetoothEnabledDevice
112
SetBluetoothEnabledCarKitAccess
113
AutomaticallyEstablishaBluetoothConnection
113
NearFieldCommunication(NFC)Technology
113
TurnNFCOn
114
SendaFileUsingNFC
114
NFCSettingsMenu
115
SoftwareUpdates
SprintWorldwideWirelessService
115
116
ActivateSprintWorldwideServiceonYourAccount
116
YourPhonesSIMCardforInternationalGSMRoaming
116
EnableGlobalRoamingMode
117
MakeandReceiveWorldwideCalls
118
SprintInternationalVoicemailService
118
SetUpYourVoicemailAccessNumberforInternationalUse
119
AccessYourVoicemailInternationally
119
InternationalVoicemailTroubleshooting
120
InternationalDataRoaming
120
vii
GetStartedWithSprintWorldwideDataServices
120
AccessEmailandDataServicesInternationallyonGSM/UMTSNetworks
120
AccessEmailandDataServicesInternationallyonCDMANetworks
121
InternationalRoamingStatusMessages
121
ContactSprintforAssistancewithInternationalService
122
Settings
124
AccesstheSystemSettingsMenu
124
Settings:About
125
ChangeYourDeviceName
NetworkConnectionsSettings
125
126
AirplaneMode
126
MobileNetworkSettings
126
Wi-FiSettings
126
BluetoothSettings
127
NFCSettings
128
MobileHotspotSettings
128
InternetTetheringSettings
128
VPNSettings
129
NotificationsSettings
129
SetYourSmartphoneNotificationMode
129
SetYourNotificationOptions
129
SetIndividualNotificationOptionsbyApporFunction
130
MainVolumeSettings
130
AccountsSettings
130
ManageAccounts
DisplaySettings
131
131
Wallpaper
131
FontSize
131
BrightnessSettings
131
ScreenLockSettings
132
LanguageandInputSettings
132
ChangetheLanguage
132
TextInput:InputLanguages
133
TextInput:PredictionandCorrection
133
TextInput:SpellCheck
133
TextInput:VoiceDictation
134
VoiceControlSettings
134
viii
BlackBerryLinkSettings
134
BlackBerryIDSettings
135
BlackBerryProtectSettings
135
SecurityandPrivacySettings
136
SetorChangeaSmartphonePassword
136
LockorUnlockYourSmartphone
136
ChangetheAmountofTimebeforeYourSmartphoneLocks
137
MediaSharingSettings
137
AboutMediaSharing
137
SetMediaSharingOptions
138
DateandTimeSettings
138
SoftwareUpdatesSettings
138
SearchSettings
139
StorageandAccessSettings
139
AccesstoStorage
139
DeviceStorageDetails
139
MediaCardDetails
140
LocationServicesSettings
141
PaymentOptionsSettings
141
AccessibilitySettings
141
Accessibility:Magnification
141
Accessibility:ScreenBrightnessandFontSize
141
Accessibility:HearingAidSettings
142
Accessibility:TTYMode
142
CopyrightInformation
143
Index
144
ix
Get Started
ThefollowingtopicsgiveyoualloftheinformationyouneedtosetupyoursmartphoneandSprint
services.
Getting Started: Your Smartphone

Findoutaboutappsandindicators,andwhatthekeysdoonyourBlackBerryQ10smartphone.
Set Up Your Smartphone

Youmustinstallandchargethebatteryandturnthesmartphoneontobeginsettingitup.
Get Started
InserttheBatteryandMemoryCard
1. Pressandslidedownthebatterydoortoremoveit.
2. Alignthebatterycontactsandpressthebatteryintoplace.
l Toremovethebattery,pulluponthecoloredendofthebattery.
3. Inserttheoptionalmemorycardifavailable.
Ifthebatteryhassufficientcharge,yoursmartphoneshouldturnonautomatically.
Note: Amemorycardmaybepre-installed.Formoreinformationaboutusingmemorycards,see
MediaCardDetails.
ChargetheBattery
1. InsertthelargerendoftheUSBcableintothecharginghead.
2. ConnectthesmallerendoftheUSBcabletotheUSBportontheleftsideofyoursmartphone.
Get Started
3. Plugthechargingheadintoapoweroutlet.
TurntheSmartphoneOnorOff
n PressandholdthePower On/Offbuttontoturnyoursmartphoneonoroff.
Activate Your Smartphone

Followtheinstructionsbelowtoactivateyoursmartphoneifithasnotalreadybeenactivated.
Dependingonyouraccountorhowandwhereyoupurchasedyoursmartphone,itmaybereadyto
useoryoumayneedtoactivateitonyourSprintaccount.
n IfyoupurchasedyoursmartphoneataSprintStore,itisprobablyactivatedandreadytouse.
n IfyoureceivedyourphoneinthemailanditisforanewSprintaccountoranewlineofservice,it
isdesignedtoactivateautomatically.
l Whenyouturnthephoneonforthefirsttime,youshouldseeaHandsFreeActivation
screen,whichmaybefollowedbyaPRLUpdatescreenandaFirmwareUpdatescreen.
Followtheonscreeninstructionstocontinue.
n Ifyoureceivedyourphoneinthemailandyouareactivatinganewphoneforanexistingnumber
onyouraccount(youreswappingphones),youcanactivateonyourcomputeronlineordirectly
onyourphone.
Get Started
l Activate on your computer:

o Gotosprint.com/activateandcompletetheonlineinstructionstoactivateyourphone.
l Activate on your phone:
o Turnonyournewphone.(Makesuretheoldoneisturnedoff.)Yourphonewill
automaticallyattemptHands-FreeActivation.
o TouchActivatetooverrideauto-activationandstartthemanualactivationwizard.
o Followtheonscreenpromptstocompletetheactivationprocess.
Toconfirmactivation,makeaphonecall.Ifyourphoneisstillnotactivatedoryoudonothaveaccess
totheInternet,contactSprintCustomerServiceat1-888-211-4727forassistance.
Tip: DonotpressthePowerbuttonwhilethephoneisbeingactivated.PressingthePowerbutton
cancelstheactivationprocess.
Note: Ifyouarehavinganydifficultywithactivation,contactSprintCustomerServicebycalling1888-211-4727fromanyotherphone.
Complete the Setup App

Whenyouturnonyoursmartphoneforthefirsttime,youllbeaskedtosetsomeoptions.Justfollow
theonscreeninstructionsandyoullbeupandrunninginnotime.
Note: TheSetupapppromptsyoutoenteranexistingBlackBerryIDorcreateanewone.Your
BlackBerryIDusernameandpasswordgivesyouaccesstoBlackBerrywebsites,apps,and
services.Ithelpssyncyourinformationwithyourcomputer,andtransferthatinformationwhenyou
changedevices.AsingleBlackBerryIDcanbeusedforallyourBlackBerrydevices.Ifyouarenot
sureifyoualreadyhaveaBlackBerryID,onyourcomputer,visitblackberry.com/blackberryid.For
moreinformationaboutBlackBerryID,seeBlackBerryID.
1. Afterturningonyoursmartphone,followtheonscreeninstructionsto:
l Selectalanguage.Englishisthedefaultlanguageatstartup.Toselectadifferentlanguage,
tapAll languagesandthentapalanguage.Yoursmartphonewillreboot.
l SetupwirelessandWi-Ficonnections.Yourmobilenetwork(Sprint)connectionshouldbe
automatic.ToselectaWi-Finetwork,touchanetworkfromthelistand,ifprompted,entera
passwordandtapConnect.
l AccepttheBlackBerrySolutionsLicenseAgreement.Readtheagreementsandtap I Agree
tocontinue.
l SignintoorcreateyourBlackBerryID.TapSign InandenteryourBlackBerryIDtosignin
toacurrentaccount,ortapCreate NewandfollowthepromptstocreateanewBlackBerry
ID.
l Selectyourdiagnosticsandlocationoptions.TapEnabletoturnthefeatureon,orDisableif
youdontwishtoactivateit.
Get Started
Note: Yoursmartphonemaycheckforsoftwareandotherupdatesbeforecontinuing.
2. Completethevideotutorialtolearnessentialgesturesforusingyoursmartphone.
3. Anytimeafteryouvefinishedtheinitialsetup,youcantapSetup
exploreadditionaloptions.
onthehomescreento
l Get ConnectedSetupaccounts,BlackBerryMessenger(BBM),BlackBerryID,payment
options,Wi-Fi,andself-serviceoptions.
l Make It Your OwnPerformadeviceswitch,setupBlackBerryProtect,accesssettings,
andsetadevicepassword.
l Learn HowAccessvideotutorials,learnhowtousegestures,andaccessyour
smartphoneshelpmenu.
Set Up Voicemail
Yoursmartphoneautomaticallytransfersallunansweredcallstoyourvoicemail,evenifyour
smartphoneisinuseorturnedoff.Youshouldsetupyourvoicemailandpersonalgreetingassoon
asyoursmartphoneisactivated.Alwaysuseapasswordtoprotectagainstunauthorizedaccess.
1. Fromthehomescreen,tap
2. Tap
or
toopenthePhone.
andthentouchandhold
todialthevoicemailnumber.
3. Followthesystempromptsto:
l Createyourpassword.
l Recordyournameannouncement.
l Recordyourgreeting.
Important: Voicemail Password -Itisstronglyrecommendedthatyoucreateapasswordwhen
settingupyourvoicemailtoprotectagainstunauthorizedaccess.Withoutapassword,anyonewho
hasaccesstoyoursmartphoneisabletoaccessyourvoicemailmessages.
Sprint Account Information and Help

Findoutaboutaccountpasswordsandinformationaboutmanagingyouraccountandfindinghelp.
Sprint Accounts Passwords

Youwillneedtocreatepasswordstoprotectaccesstoyourpersonalaccountinformation,your
voicemailaccount,andyourdataservicesaccount.AsaSprintcustomer,youenjoyunlimited
accesstoallyourinformation.
Get Started
AccountUserNameandPassword
Ifyouaretheaccountowner,youwillcreateanaccountusernameandpasswordwhenyousignon
tosprint.com/mysprint.(ClickSign in/Sign upandthenclickSign up now!togetstarted.)
VoicemailPassword
Youllcreateyourvoicemailpasswordwhenyousetupyourvoicemail.SeeVoicemailSetupfor
moreinformationonyourvoicemailpassword.
DataServicesPassword
WithyourSprintphone,youmayelecttosetupanoptionaldataservicespasswordtocontrolaccess
andauthorizePremiumServicepurchases.
Formoreinformation,ortochangeyourpasswords,signontosprint.com/mysprintorcallSprint
CustomerServiceat1-888-211-4727.
Manage Your Account

ManageyourSprintaccountfromyourcomputer,yourSprintphone,oranyotherphone.
Online:sprint.com/mysprint
n Accessyouraccountinformation.
n Checkyourminutesused(dependingonyourSprintserviceplan).
n Viewandpayyourbill.
n EnrollinSprintonlinebillingandautomaticpayment.
n Purchaseaccessories.
n ShopforthelatestSprintphones.
n ViewavailableSprintserviceplansandoptions.
n Learnmoreaboutdataservicesandotherproductslikegames,ringtones,screensavers,and
more.
FromYourSmartphone
or
toopenthePhone.
2. Doanyofthefollowing:
l Tap
tocheckminuteusageandaccountbalance.
l Tap
tomakeapayment.
Get Started
l Tap
otherquestions.
toaccessasummaryofyourSprintserviceplanorgetanswersto
FromAnyOtherPhone
n SprintCustomerService:1-888-211-4727.
n BusinessCustomerService:1-888-788-4727.
Sprint Support Services

Sprint411
Sprint411givesyouaccesstoavarietyofservicesandinformation,includingresidential,business,
andgovernmentlistings;movielistingsorshowtimes;drivingdirections,restaurantreservations,and
majorlocaleventinformation.Youcangetuptothreepiecesofinformationpercall,andtheoperator
canautomaticallyconnectyourcallatnoadditionalcharge.
Thereisaper-callchargetouseSprint411,andyouwillbebilledforairtime.
2. Tap
or
toopenthePhone.
.
SprintOperatorServices
SprintOperatorServicesprovidesassistancewhenyouplacecollectcallsorwhenyouplacecalls
billedtoalocaltelephonecallingcardorthirdparty.
2. Tap
or
toopenthePhone.
Formoreinformationortoseethelatestinproductsandservices,visitusonlineatsprint.com.
Get Started
Smartphone Basics
Thefollowingtopicswillintroducethebasicfunctionsandfeaturesofyoursmartphone.
Your Smartphone at a Glance

Thefollowingillustrationandlistoffeaturespointsoutyoursmartphoneslayoutandspecial
enhancementsforthismodel.
Updates and New Features

TheBlackBerryQ10offersanintelligentandintuitiveexperiencethatconstantlyadaptstoyour
needs.Designedaroundthreemainviewsyourmessages,yourrunningapps,andallapps
BlackBerry10OSallowsyoutoeffortlesslyflowbetweentasksandapplicationswithquickand
simplegestures.
BlackBerry Hub
BlackBerryHubgathersallofyourmessagesandnotificationsintooneconvenientlocation.Receive
andrespondtoemail,textmessages,socialnetworkingmessages,BBMchats,andinstant
messages.Withasingleswipefromanyscreen,youcanpeekatyournotifications,peekfurtherinto
BlackBerryHubtoseeyourmessages,orpeekatyourupcomingmeetingsandevents.Youcan
easilyfilterthetypesofmessagesthatappear.
Smartphone Basics
BlackBerry Keyboard
Yoursmartphoneisdesignedtolearnwhatyoutendtosayandwhereinasentenceyoutendtosay
it.Yoursmartphoneusesthisinformationtotrytopredictwhatwordyoumighttypenext.Whenyou
pauseyourtyping,suggestedwordsaredisplayedabovetheBlackBerryKeyboard.Simplytapthe
wordyouwouldliketouse.
Youcanuseindividualkeystoquicklydotaskssuchasreplytoamessage,gotoaspecificcalendar
view,orzoominonawebpage.Youcandomanytasksquicklybysimplytypingfromthehome
screen.Forexample,youcansendanemailmessageorpostatweet.
BBM Video with Screen Share
Haveface-to-facevideoconversationswithyourBBMcontactsoverHSPA+,4GLTEandWi-Fi
networks.StartBBMVideofromthePhoneortheContactsapp,orswitchfromaBBMchattoa
BBMVideoconversation,bysimplytappinganicon.Youcanevenshareyourscreenwithyour
contactbytappinganicon,andshowyourphotosorpresentationswhileyoucontinuetalking.
Camera and Time Shift mode
YoursmartphonehasfrontandrearcamerasfortakinghighresolutionpicturesandrecordingHD
videos.Youcanopenthecamerafromthehomescreen,andtakeapictureorrecordavideoquickly
bytappinganywhereonthescreen.TimeShiftmodecapturesseveralmillisecondsbeforeandafter
yourpicture,soyoucanpinpointthebestframestocreatetheperfectshot.
BlackBerry Story Maker
BlackBerryStoryMakerallowsyoutocombineyourpictures,videos,andmusicintoastunningHD
moviethatyoucanviewlaterandquicklysharewithothers.Youcanselectasongforbackground
music,addintrotitlesandendcredits,andapplythemes.
BlackBerry Remember
Acombinationofmemosandtasks,BlackBerryRememberhelpsyouorganizeyourinterests,ideas,
andprojects.Youcangrouprelatedphotos,lists,messages,emails,andlinks.Generatetasksfrom
emailmessagesandturnyourcontentintoactionsfromanywhereonyourdevice.
Contacts
TheContactsappcontainsdetailsaboutthecontact,updatesandcompanynewsfromthecontacts
socialnetwork,andeventsthatyouandthecontacthaveincommon.Youcanquicklyfilteryour
contactsbyusingtheaccounttype(forexample,youcanchoosetoviewonlyBBMcontacts).You
canalsocreatefavoritesandusephotosfromsocialnetworkingaccountstorepresentcontacts.
Calendar
TheCalendarappisintegratedwiththeBlackBerryHub,theContactsapp,andotherappsand
accounts.Youcanfilteryourcalendareventsforeachofyoursocialnetworkingaccounts.Ata
glance,youcanviewthepeopleyouaremeetingonaparticularday.TheCalendarevensuggests
participantsandlocations,basedonpreviousemailandmeetings.
Smartphone Basics
BlackBerry Browser
ThenewBlackBerryBrowserispowerful,responsive,andsuper-fast.Whenyou'rebrowsingand
youfindsomethingyouwanttoshare,youcanpostittoasocialnetworkwithjustacoupleof
gestures.YoucanalsoviewwebpagesinReadermodetoremovedistractingclutter.
Share, stream, or display your media files
Withacoupleofquicktapsfromwithinyourapps,youcaneasilyshareyourmusic,pictures,videos,
documents,webpages,andcontactswithothersoveremail,BBM,aBluetoothconnection,NFC,
socialnetworkingaccounts,andmore.YoucanalsostreamyourmediatosupportedDLNA
Certifieddevicessuchascomputers,TVs,orotherhomeentertainmentequipment,oruseanHDMI
cabletodisplayyourmediafilesonaTVorcomputer.
Picture editing
Youcaneditpicturesdirectlyonyoursmartphone.Cropandrotatethepicture,reducered-eye,or
applyavarietyofenhancementsandartisticstyles.
Video editing
Youcaneditvideosdirectlyonyoursmartphone.Changethelengthofthevideo,rotatetheimage,
andmakeenhancementssuchasbrightnessandcolor.
Search
Youcansearchyourentiresmartphoneforfiles,settings,apps,help,andmore.Eithertypeyour
searchterm,orsayit,fromthehomescreenorfromwithinanapp.Youcannarrowyoursearchto
includeonlyspecificapps,orextendyoursearchtoincludeInternetsources.
Voice Control
TheVoiceControlappcanmakemultitaskingeasier.Youcanspeakyourcommandsandperforma
varietyofactionsvirtuallyhands-free.UsetheVoiceControlapptosendmessages,makecalls,
bookmeetings,searchtheInternet,posttweets,andmore.OpentheVoiceControlappbypressing
andholdingthemutebuttononthesideofthesmartphone,orfromthekeyboardbytappingand
holdingthemicrophoneicon.
BlackBerry World
Discoveringgreatappsiseasierthaneverwithapprecommendationsbasedonsimilarpurchases.
Youcanchooseanapp,thenquicklyshareittosocialsiteswithacoupleofgesturesfromwithinthe
app.BlackBerryWorldfeaturesaunifiedstorefrontforapps,games,themes,music,andvideos,
andparentalcontrolsthatletyouhidecontentthatyoudon'twantchildrentoaccess.
NFC and Smart Tags
NearFieldCommunication(NFC)isashort-rangewirelesstechnologythat'sdesignedfor
transferringdataquickly.BlackBerryTagusesNFCtechnologytoexchangefiles(includingpictures,
music,contactinfo,andevenwebpages)betweenyoursmartphoneandotherNFC-enabled
devicessimplybytappingthebackofyourdevicestogether.YoucanalsouseNFConyour
Smartphone Basics
10
smartphonetopayforitems,andtocreateandstoreSmartTagscontainingURLs,phonenumbers,
andmorethatyoucansharewithothers.
BlackBerry Balance
Takeyoursmartphonetotheofficeforaccesstoworkemail,apps,anddatawithoutcompromising
thepersonaluseofyoursmartphone.Yourpersonalappsandinformationarekeptseparateand
privatefromworkdataandapps.Easilyswitchbetweenyourworkspaceandpersonalspacewitha
simplegesture.
Essential Smartphone Gestures

YourBlackBerryQ10Smartphonestouchscreenletsyouquicklyswitchbetweenactiveapps,wake
upthescreen,checkmessageson-the-go,andmore,allwithafewessentialgestures.
Wake Up Your Smartphone

Towakeupyoursmartphone,swipeupfromthebottomofthescreen.
Scroll and Move between Items

Slideyourfingertoscrollthroughalist,panawebpage,ormovebetweenpictures.Youcanalso
slideyourfingertoviewthehomescreen.Forexample,ifyou'relookingattheBlackBerryHub,you
canslideyourfingertothelefttoseethehomescreenandyourminimizedapps.Slideyourfingerto
theleftagaintoseeallyourapps.
n Toscroll,slideyourfingerupanddown.
n TomovebetweentheBlackBerryHubandthehomescreen,slideyourfingerleftandright.
Smartphone Basics
11
Use a Slider
Ifasliderappearsonyourscreen,youcanusetheslidertoprogressthroughafile,suchasasongor
video,orscrollthroughmultiplepages,suchasthepagesofaneBook.
n Ontheslider,dragthesliderhandle.
Select Items
Selectitemsbydoinganyofthefollowingbelow.
n Toselectanitem,simplytapit.Iftheitemcanbeopeneditwillopen,ifnotitwillbehighlighted.
n Tohighlightanitemwithoutopeningit,touchandholdtheitem.
n Tohighlightmultipleitems,suchaspicturesorsongsthatyouwanttoshare,touchandholdone
item.Tap
andtapadditionalitems.Toclearanitem,tapitagain.
Smartphone Basics
12
Zoom In to or Zoom Out from the Screen

Ifyouwantacloserviewofadetailinanimage,orifyou'rehavingtroublereadingwordsthataretoo
small,youcanmagnifythescreenbyzoomingin.Toseemoreofthescreen,zoomout.
n Slideyourfingersaparttozoomin,orslideyourfingerstogethertozoomout.
Move Items from One Place to Another

Youcanmoveappiconsaroundonthehomescreen.
1. Onthehomescreen,touchandholdtheitemyouwanttomove.
2. Whentheitemstartstopulsate,slideyourfingertowhereyouwanttheitemtobe.
Smartphone Basics
13
Minimize Apps and Show Your Active Frames

WhenyouminimizeanappitappearsasanActiveFrameonthehomescreen.Thisisgreatfor
multitaskingasyoudon'tneedtodothingslikesaveandclosedocumentsbeforeyouusethe
browser,orrestartyourbrowsersessionafteryoucheckyouremail.
n Swipeupfromthebottomofthescreentominimizeanapp.
Tip: Whenyou'redoneusingyourapp,youcancloseitbytapping
theminimizedapp.
inthelower-rightcornerof
View the Hub

YoucanpeekatoropentheBlackBerryHubfromanywhereonyourdevice.
n Fromthebottomofthescreen,slideyourfingerupandtotheright.
Smartphone Basics
14
Show the Menus

Youcanfindadditionalfeatures,options,andhelpbyexploringthemenus.
Doanyofthefollowing:
n Toseetheadditionalactionsyoucanperforminanapp,tap
or
n Toseetheadditionalactionsforaspecificitemwithinanapp,suchasasongorapicture,touch
andholdtheitem.Toseethenamesofthemenuitemsthatappearontherightsideofthe
screen,slideyourfingeroverthem.
n Tofindthesettingsandhelp,swipedownfromthetopofthescreen.Inanapp,youcanseethe
settingsforthatparticularapp.Ifyouarenotinanapp,youcanseethedevicesettings.
Smartphone Basics
15
Navigating within an Android App

SomeoftheappsandgamesthatareavailableintheBlackBerryWorldstorefrontareAndroidapps
thatwereconvertedtobeusedonBlackBerrydevices.Intheseapps,youcanshoworhidean
actionbaratthebottomofthescreenoryoucanquicklygobacktothepreviousscreen.
Doanyofthefollowing:
n Toseetheadditionalactionsthatyoucanperform,inanapp,swipedownfromthetopofthe
screen.
n Togobacktothepreviousscreen,placeyourfingerbelowandhalfwayacrossthescreen.Slide
yourfingerdiagonallyupandtotheleft.
Turn Your Smartphone On or Off

Theinstructionsbelowexplainhowtopoweryoursmartphoneonandoffandhowtoturnthescreen
onandoff.
PowerYourSmartphoneOnorOff
n PressandholdthePower On/Offbuttontoturnyoursmartphoneonoroff.
TurntheScreenOnorOff
n Toturnthescreenoffandlockthekeyboard,pressthePower On/Offbuttononthetopofyour
smartphone.
Smartphone Basics
16
n Toturnthescreenonandunlockthekeyboard,swipeyourfingerupfromthebottomofthe
screen.
Note: Ifyouhavesetasmartphonepassword,youwillneedtoswipeupfromthebottomofthe
screenandenteryourpasswordtounlockyoursmartphone.SeeLockorUnlockYourSmartphone.
Your Home Screen

Thisillustrationandthetopicsthatfollowshowyourhomescreenlayoutandoptionsforcontrolling
whatyouseeonthehomescreen.
HomeScreenataGlance
Access Items on the Home Screen

Thehomescreenletsyoueasilyaccessallyouravailableapps,runningapps,andmessages
(BlackBerryHub).
AccessingAppsontheHomeScreen
n Ifyoureonthehomescreenanddontseetheappslist,swipeleft.
Smartphone Basics
17
Scrollthroughtheappsandtaponetolaunchit.
Tip: Toaccessadditionaloptionsandhelpwithinanapp,tap
onscreenitemtoviewitsoptions.
or
,ortouchandholdan
AccessingBlackBerryHub(Messages)ontheHomeScreen
n Fromthehomescreen,swiperighttodisplayBlackBerryHub.
Scrollthroughtheappsandtaponetolaunchit.
AccessingRunningAppsontheHomeScreen
n Ifyouhaveminimizedarunningappbyswipingupfromthebottomofthescreen,justtapthe
thumbnailtoreturntotheapp.Toclosetheapp,tap inthebottomrightcornerofthe
thumbnail.
Customize the Home Screen

Learnhowtocustomizeyourhomescreenexperiencebychangingthewallpaperandrearranging
yourappicons.
Smartphone Basics
18
ChangeWallpaper
Selectapresetwallpaperoruseapicturefromyourgalleryasyourbackground.
1. Fromthehomescreen,swipedownfromthetopofthescreenandtap
Settings.
or
Tap
Settingsfromtheappslist.
2. TapDisplay,andthentaptheWallpaperSelectbutton.
3. Tapanavailablewallpaper,ortap
totakeapictureor
tosearchforanimage.
RearrangeAppIcons
Iftheiconsinyourapplistarentwhereyouwantthem,youcaneasilyrearrangethemtosuityour
needs.
1. Fromthehomescreen,touchandholdaniconyouwanttomove.Alltheappiconswillpulse.
2. Dragtheicontothelocationyouwant,andthenreleaseyourfinger.
l Todraganicontoadifferentscreen,justdragittotheedgeofthescreentogotothenextor
previousscreen.
l Whenyoureleasetheiconinthepositionyouwant,theiconswillcontinuetopulseforafew
seconds.Oncetheyvestopped,yourchangeisset.
CreateHomeScreenFolders
Youcanfurtherarrangeyourappsbycreatingfoldersforappsyouwanttogrouptogether.
1. Fromthehomescreen,touchandholdanappicon.
2. Dragtheiconontopofanotherappiconyouwanttoincludeinthesamefolder.
3. TypeafoldernameandtapCreate.
4. Toaddmoreappstothefolder,touchandholdtheappiconsanddragthemoverthenewfolder
icon.
Tip: Toremoveanappfromafolder,touchandholdtheappiconanddragittothebaronthe
bottomofthefolder.
Apps
Thefollowingtableshowsseveraloftheappsavailableonyoursmartphone.Swipeleftfromthe
homescreentoseeadditionalappicons.
Smartphone Basics
19
Icon
Description
Contacts
Accessthecontactsfromallofyouraccounts,aswellastheirupdatesandyour
sharedactivities,inasingleapp.
Browser
Viewwebpagesmoreeasilyusingthereadermode,andsharewebpagesquickly
withyourcontacts.
Calendar
Viewallyoureventsinoneplace,includingeventsyouaddedfromyouremail
accountsandsocialnetworkingaccounts.Youcanfiltereventsaccordingtoyour
account.
BBM
Chatinrealtimebyusingtextorvideo,andsharefileswithupto30BBMcontacts.
Text Messages
SendandreceiveSMSandMMSmessages,ifprovidedaspartofyourwireless
serviceplan.
BlackBerry World
Download,buy,rate,andreviewapps,games,music,andvideos.
Remember
Aproductivityappforcollectingandcategorizingtheinformationyouwantto
remember.
Docs To Go
Create,edit,andformatMicrosoftWorddocumentsandMicrosoftExcel
spreadsheets.Edit,view,andpresentMicrosoftPowerPointpresentations.
Pictures
View,edit,andsharepicturesthatyoutakewiththeCameraapporthataresavedon
yourdevice.
Music
Shareyourmusicquicklyandeasilywithyourcontacts.Wirelesslyplayyourmusicon
homeentertainmentequipment.
Videos
View,edit,andsharevideosthatyoutakewiththeCameraapporthataresavedon
yourdevice.Wirelesslyplayyourvideosonhomeentertainmentequipment.
Story Maker
Createandshareamoviethatyoumakeusingpictures,videos,andmusiconyour
device.
Facebook
ViewyourFacebooknotifications,uploadphotosandvideos,andcheckintoPlaces.
Twitter
Followthestories,ideas,andopinionsthatinterestyoubysendingandreceiving
shortmessagesknownastweets.
Smartphone Basics
20
Icon
Description
LinkedIn
Buildandconnectwithyourprofessionalnetworkandgetaccesstoideasand
opportunitiesforyourcareer.
Maps
Searchforplaces,getturn-by-turndirections,andsavefavoriteplaces.
Games
Findgamestodownloadandplay.Addyourfriendssothatyoucanviewtheirgames
orchallengethemtoagame.
YouTube
Shareyourvideoswithfriends,family,andtheworld.
Voice Control
Speakyourcommandstomakeacall,sendmessages,searchtheInternet,and
more.
Clock
Trackthetimeusingaworldclock,stopwatch,timer,andalarmclock.
Calculator
Performcalculationsusingastandardandscientificcalculator,tipcalculator,andunit
converter.
Compass
Navigateusingthecompass,orletthecompassconnecttosatellitestofindyour
location.
File Manager
View,save,andsharefilesthatarestoredonyourdevice,onamediacard,oron
devicesornetworksthatyourdeviceisconnectedto.
Print To Go
Wirelesslyprintavarietyoffilesfromyourcomputertoyoursmartphone.
Smart Tags
Storeandcreatetagsthatcontaininfosuchastext,phonenumbers,andlinksthat
youcansharewithothersonprintedmaterialsorbytappingthebacksofyourdevices
together.
Settings
Changethesettingsfornetworkconnections,accounts,display,language,andmore.
Adobe Reader
ViewPDFfilesonyourdeviceandsharethemwithothersoveremail,BBM,and
more.
Phone
Placeconferencecalls,checkvoicemail,ormoveacalltoBBMVideo.
Smartphone Basics
21
Icon
Description
Camera
Includesfrontandrearcameras,andaTimeShiftmodetohelpyoucapturethe
perfectpicture.
Setup
Setupyouraccounts,personalizeyourdevice,andwatchtutorialsaboutusing
BlackBerry10OS.
Help
Findouthowtodothingsquicklyonyourdevice,readFAQs,andlearntipsthatcan
helpincreaseyourproductivity.
Contacts
Accessthecontactsfromallofyouraccounts,aswellastheirupdatesandyour
sharedactivities,inasingleapp.
Notification Icons
Thenotificationiconsinthefollowingtableshowthatyouhaveneworunopeneditemsforyour
accountsintheBlackBerryHub.Whenyouhaveanewicon,the indicatorappearsonthe
notificationicon.Youcanpeekatyournotificationsbyslidingyourfingerupfromthebottomofthe
screenfromanywhereonyoursmartphone.
Icon
Description
Emailmessage
Textmessage
BBMmessage
Facebookmessage
Twittermessage
LinkedInmessage
Phonecall
NotificationmessagefromapporservicesuchasBlackBerryWorld
BlackBerry ID
ABlackBerryIDisanemailaddressandpasswordthatgivesyouaccesstoBlackBerrywebsites,
apps,andservices.IfyouchangeyourBlackBerrydevice,aBlackBerryIDhelpsyoutotransferdata
toyournewdevice.MakesurethatyouusethesameBlackBerryIDforallofyourBlackBerry
devices.
LoginwithyourBlackBerryIDtodothefollowingandmuchmore:
Smartphone Basics
22
n KeeptrackofyourapppurchasesandpaymentoptionsfromtheBlackBerryWorldstorefront.
n MakethemostofBBMfeatures,suchasbackingupandmovingBBMcontactstoanew
BlackBerrydevice.
n StartandstopBlackBerryProtect.
Create a BlackBerry ID
CreateaBlackBerryIDusingyouremailaddressandapasswordofyourchoice.Useittoaccess
selectedBlackBerryproductsorservices.YoucancreateaBlackBerryIDonyoursmartphone
usingtheSetupapp.
Setup.
2. TapBlackBerry ID,andthentapCreate New.

3. EnteryourFirstNameandLastName.
4. IntheBlackBerry ID Usernamefield,enteranexistingemailaddress.Thisemailaddresswill
beyourBlackBerryID.
5. Enterandconfirmapassword.
6. Enterapasswordrecoveryquestionandananswer.
7. Tapthecheckmarktosignup.
Tip: It'simportanttochooseapasswordthatyoucanremember.ForyourBlackBerryID
username,besuretouseanemailaddressthatyouusefrequently.Recoverydetailscanbesentto
theemailaddressthatyouuseasyourBlackBerryIDusernameifyouforgetyourBlackBerryID
password.TheemailaddressthatyouuseasaBlackBerryIDusernamedoesn'thavetobe
associatedwithyourSmartphone.
Sign in to an Existing BlackBerry ID

IfyoualreadyhaveaBlackBerryID,useittosigninwithyournewsmartphone.
Setup.
2. TapBlackBerry ID,andthentapSign in.

3. EntertheBlackBerryIDusernameandpassword,andthentap
tosignin.
Note: ChancesaregoodthatyoualreadysignedintoyourBlackBerryIDduringsetup.See
CompletetheSetupApp.
Smartphone Basics
23
Change Your BlackBerry ID Information or Password

YoucanchangeyourBlackBerryIDinformationsuchasusernameorscreenname,orchangeyour
BlackBerryIDpassword,throughyoursmartphonesSettingsapp.
ChangeYourBlackBerryIDInformation
BlackBerry ID.
2. Tap
Settings>
3. Edittheinformationyouwanttochange.
4. Tap
tosaveyourchanges.
Tip: Ifyouwanttoreturntothepreviousscreenwithoutsavingyourchanges,tap
ChangeYourBlackBerryIDPassword
BlackBerry ID.
Settings>
2. TapChange Password.
3. EnteryourcurrentBlackBerryIDpassword.
4. EnterandconfirmanewBlackBerryIDpassword.
5. Tap
tosaveyourchanges.
Tip: Toreturntothepreviousscreenwithoutsavingyourchanges,tap
Typing
Thefollowingtopicsillustratehowtotypeusingyoursmartphoneskeyboard.Formoreinformation,
seethesettingstopicsunderLanguageandInputSettings.
Your Smartphone Keyboard

Thefollowingillustrationshowsyoursmartphoneskeyboardandspecialfunctionkeys.
Smartphone Basics
24
Keyboard Tips
Followthesetipstotypeaccentedcharacters,symbolsornumbers,anduppercasecharacters.
Totypeanaccentedcharacter:
1. Onthekeyboard,pressandholdtheletteryouwanttohaveaccented.
2. Whentheaccentedcharactersappearabovethekeyboard,tapthecharacteryouwanttotype.
Totypeasymboloranumber:
1. Onthelower-rightsideofthekeyboard,press
2. Tapthesymbolornumberyouwanttotype.
Tip: Totypenumbers,youcanalsopress
andthenpressthecorrespondingnumberkey.
Totypeanuppercasecharacter:
1. Onthekeyboard,press
2. Pressaletterkey.
Tip: ToturnonCAPlock,
and
Keyboard Shortcuts
Thefollowingtablesummarizeskeyboardshortcutsfortyping.
Smartphone Basics
25
Shortcut
Key Sequence
Undoanautomaticallycorrectedword
Press
Insertaperiod(.)inatextfield
Press
capitalized.
twice.Thenextletteris
Insertanatsign(@)oraperiod(.)inanemail
addressfield
Press
Capitalizealetter
Pressandholdtheletterkeyuntilthecapitalized
letterappears.
TurnonCAPlockorNUMlock
Press
twice.
and
lock,press
.ToturnoffCAPlockorNUM
or
Typeasymbol
Press
screen.
Typethealternatecharacteronakey
Press
Typeanaccentedorspecialcharacter
Pressandholdtheletterkeyandtapthe
accentedorspecialcharacteryouwant.
Typeanumberinatextfield
Press
Typeanumberinanumberfield
Pressthenumberkey.
Highlightalineoftext
Touchandholdthetext.Moveyourfingerupor
downonthescreen.
Highlighttextcharacterbycharacter
Touchandholdthetext.Moveyourfingerleftor
rightonthescreentoselecteachcharacter.
Cuthighlightedtext
Tapthehighlightedtext.Tap
Copyhighlightedtext
Tapthehighlightedtext.Tap
Pastetext
Touchandholdwhereyouwanttopastethe
.Tapthesymbolthatappearson
andthecharacterkey.
andpressthenumberkey.
text,andthentap
Smartphone Basics
26
Phone
WiththeSprintNationalNetworkandyoursmartphonesphone,youcanenjoyclearcallingacross
thecountry.
Your Smartphones Phone at a Glance

Thefollowingillustrationoutlinesyoursmartphonesphonefeaturesandlayout.
Make and Answer Phone Calls

Thereareseveralconvenientwaystomakephonecallsfromyoursmartphone,includingdirectly
dialinganumber,callingacontact,andmakingacallfromtherecentcallslist.
Make Phone Calls

MakecallsfromthePhone,fromContacts,fromtherecentcallslist,orfromthespeeddiallistorthe
keypressspeeddiallist;youcanevendialnumbersorcallcontactsdirectlyfromthehomescreen.
DialaPhoneNumber
2. Tap
or
toopenthePhone.
3. Dialanumber.
Phone
27
4. TapCall.
Tip: Youcanalsousethenumberkeysonthekeyboardtodialanumber.FromthePhoneorfrom
thehomescreen,dialthenumberandthentapCall<number>.
CallaContact
1. FromthePhone,tap
2. Tapacontact.
3. Tapthenumberyouwanttocall.
Tip: Youcanalsocallacontactfromthehomescreen.Typethecontactname,tapthename,and
thentapthenumberyouwanttocall.
MakeaCallfromtheCallList
1. FromthePhone,tap
2. Tapanameornumberfromthelist.
MakeaCallfromtheSpeedDialList
1. FromthePhone,tap
2. Tapanameornumberfromthespeeddiallistatthetopofthescreen.
MakeaCallfromtheKeypressSpeedDialList
1. Fromthehomescreen,pressandholdthekeyassignedtothenumberyouwanttocall.
2. TaptheCall <name > actionatthetopofthescreentocallthenumber.
Note: Forinformationonsettingspeeddialoptionsforboththespeeddiallistandthekeypress
speeddiallist,seeSetUpSpeedDial.
Answer or End a Call

Usethesmartphonestouchscreentoanswerandendphonecalls.
AnsweranIncomingCall
n Toansweranincomingcall,touchandholdthenameorphonenumberanddragittothebottom
ofthescreen.
EndaCall
n Toendacall,tapEnd Call.
Phone
28
Voicemail
Thefollowingtopicsexplainhowtouseyoursmartphonesvoicemailservice.
Voicemail Setup
Youshouldsetupyourvoicemailandpersonalgreetingassoonasyoursmartphoneisactivated.
n Forinformationonsettingupyourvoicemail,seeSetUpVoicemail.
Check Your Voicemail

UsethePhonetocheckyourvoicemailmessages.
2. Tap
or
toopenthePhone.
3. Touchandhold
Use Another Phone to Access Messages

Youcanaccessyourvoicemailboxfromanyotherphonebydialingyourwirelessnumberand
enteringyourpassword.
1. Dialyourwirelessphonenumber.
2. Whenyourvoicemailanswers,presstheasteriskkey(*)onthephone.
3. Enteryourpassword.
Phone Call Options

Yoursmartphoneprovidesmanyusefulfeaturesandoptionstohelpyoumakethemostofyour
callingexperience.
Call Waiting
Whenyoureonacall,CallWaitingalertsyoutoincomingcallsbysoundingatone.Your
smartphonesscreeninformsyouthatanothercalliscominginanddisplaysthecallersphone
number(ifitisavailableandyouareindigitalmode)
n Duringacall,tapAnswer.Thiswillputthefirstcallonholdandanswerthesecondcall.
Phone
29
l Toanswerthesecondcallandhanguptheactivecall,touchandholdAnswerandthentap
Answer and Drop.
l Toswitchbetweencalls,tapthesmallercallicononthescreen(thatsthecallthatiscurrently
onhold).
3 Way Calling
With3-WayCalling,youcantalktotwopeopleatthesametime.Whenusingthisfeature,thenormal
airtimerateswillbechargedforeachofthetwocalls.
1. Duringacall,tapAdd Call.
2. Dialaphonenumberortapacontactorarecentcall.
3. Whenyoureconnectedtothenewcall,tapMerge.
Call Forwarding
CallForwardingletsyouforwardallyourincomingcallstoanotherphonenumberevenwhenyour
smartphoneisturnedoff.Youcancontinuetomakecallsfromyoursmartphonewhenyouhave
activatedCallForwarding.
TurnCallForwardingOn
2. Tap
3. Tap
or
toopenthePhone.
4. Entertheareacodeandphonenumbertowhichyouwantyourcallsforwarded.
5. TapCall.Youwillhearatoneandseeamessageconfirmingcallforwarding.
Yourcallforwardingsettingsapplytoallsubsequentincomingcalls,untilyouchangeyoursettings
again.
TurnCallForwardingOff
n Fromthephonekeypad,tap
andtapCall.Youwillhearatone
andseeamessageconfirmingthatcallforwardinghasbeenturnedoff.
Set Up Speed Dial

Youcansetupspeeddialsintwoplaces:thespeeddiallistandthekeypressspeeddiallist.
Phone
30
AddaContactorNumbertotheSpeedDialList
2. Tap
or
or
toopenthePhone.
3. Touchandholdacontactorphonenumber.
4. Tap
Tomakeacallfromthespeeddiallist,tap
topofthescreen.
fromthePhoneandthentapanameornumberatthe
AddaContacttotheKeypressSpeedDialList
or
toopenthePhone.
2. DragdownfromthetopofthePhonescreenandtap
> Keypress Speed Dial.
3. Selectakeyforthespeeddialandthenselectacontactandanumber.
Tomakeacallusingkeypressspeeddial,fromthehomescreen,pressandholdthekeythatyou
assignedtothecontact,andthentapCall <name> atthetopofthescreen.
Call List
Thecalllist,orrecentcallslist,appearsinthePhoneapplicationandshowthestatusofrecentcalls
byshowingeitheramissedcallindicator,placedcallindicator,orreceivedcallindicator.Thecalllist
alsoincludesthedateandtimeofthecall,thephonenumber,andthecontactnameifavailable.The
phonelistviewoptionallowsyoutosorthowlistsappearinthePhoneapplication.Youcanalsoview
calllistsintheBlackBerryHub.
ViewtheCallList
n Fromthehomescreen,tap
or
toopenthePhone,andthentap
or
Fromthehomescreen,swiperighttodisplayBlackBerryHub,andthentapCalls.
DeleteCalls
or
2. Touchandholdacallfromthelistandthentap
Phone
31
DeleteMultipleCalls
1. Fromthehomescreen,swiperighttodisplayBlackBerryHub,andthentapCalls.
2. Touchandholdanentrytodisplaythesidemenu,andthentap
3. Tapadditionalentriestoselectthem,andthentap
Phone
32
Contacts
TheContactsapplicationletsyoustoreandmanagecontactsfromavarietyofsources,including
contactsyouenterandsavedirectlyinyoursmartphoneaswellascontactssynchronizedwithyour
emailandsocialnetworkingaccounts.
AboutContacts
Whenyouaddcontactstoyoursmartphone,connectingwiththemiseasy.TheContactsappis
integratedwiththeBlackBerryHub,yourCalendarapp,andotherapps,soyoucanquicklyadd
contactstorelevantmessagesandeventsorshareyourpicturesandvideos.
Ifyouaddedanemailaccountorsocialnetworkingaccounttoyourdevice,contactsfromthose
accountscanappearinyourcontactlist.It'ssimpletofindthepeoplethatyouwanttoconnectwith
becauseyourdeviceautomaticallymergescontactswhosharefirstandlastname,emailaddresses,
ormobilephonenumbers.
ThefollowingtopicsprovideanoverviewofyoursmartphonesContactsapp.
Contacts at a Glance
ThefollowingillustrationshowsyourbasicContactsapplayoutandfeatures.
ToaccessyourContactsapp:
ContactstodisplaytheContactsapp.
Viewing, Filtering, and Sorting Contacts

Yoursmartphoneletsyouviewspecificcontactdetailsandfilterandsortcontactstoworkbestfor
you.
Contacts
33
ContactsViews
Whenyoutapacontact,yoursmartphoneshowsyoulotsofdetailsaboutthecontact.Someinfo,
likeacontact'sbirthday,thecompanythepersonworksfor,andtheperson'spicture,ispulledfrom
socialnetworkingaccountsthatyouaddedtoyourdevice,likeTwitterorLinkedIn.Otherinfocanbe
addedbyyou.Therearethreetabs,orviews,thatyoucantapthrough.
Details
Thisviewshowsyouanoverviewofcontacts'details:howtocontactthem,wheretheywork,their
birthdays,andsoon.Youcantaponphonenumbersoremailaddressestostartconnectingwith
contacts.
Updates
Thisviewshowsyouyourcontacts'mostrecentupdatesfromsocialnetworkingappslikeTwitter
andFacebook.Ifyouaddedacontact'scompanyname,theUpdatesviewalsoshowsyounews
aboutthatcompany.Taponanupdatetoseeitinasocialnetworkingapporthebrowser.
Activity
Thisviewshowsyouupcomingandpastinteractionswithyourcontacts.Taponanyactivitytogo
directlytothateventonyourdevice.
FilterContacts
Youcanfilteryourcontactssoyouonlyseecontactsofacertaintypeorfromspecificaccountlists.
Tofiltercontactsbytype:
2. Tap
toopentheContactsapp.
3. Tapacontactstypefromthelist.
Tohidecontactsfromspecificaccounttypes:
2. Swipedownfromthetopofthescreenandtap
Settings.
3. UnderShow Account in Contact List,setanyaccountsyoudontwanttoseetoOff.
SortContacts
Yoursmartphonesortscontactsbyfirstnamebydefault,butyoucansortbylastnameorcompany
nameaswell.
Settings.
3. TapthefieldunderSort Contacts by,andthentapanoption.
Contacts
34
Add Contacts
YoucanaddcontactsdirectlythroughtheContactsapp,fromamessageorcalllistentryin
BlackBerryHub,fromacalllistentryinthePhone,orbysyncingwithyouremailandsocial
networkingaccounts.
Add a Contact Using the Contacts App

AddcontactsdirectlytotheContactsapp.
2. Tap
3. Entertheinformationforthecontact.
l Tapafieldandusethekeyboardtotypetheinformation.
l Toselectalabelforafield(forexample,MobileorWorkforaphonenumber),tapthe
labelnexttothefieldandthentapthedesiredlabelfromthelist.
l Tap
foradditionalfields.
4. TapSave.
Add a Contact From BlackBerry Hub

AddcontactsfrommessagesorlistentriesinBlackBerryHub.
1. Fromthehomescreen,swiperighttodisplayBlackBerryHub.
2. Toaddacontactfromamessage,tapthemessagetodisplayit,andthentouchandholdthe
numberoremailaddressyouwanttoadd.
or
Toaddacontactfromacalllistentry,touchandholdtheentry.
3. Tap
4. Tocreateanewcontact,tap
andentertheinformationforthecontact.
or
Toaddtheselectedinformationtoanexistingcontact,tapacontactfromthelist.
5. TapSave.
Contacts
35
Add a Contact from the Phones Call List

AddcontactsdirectlyfromthecalllistinthePhone.
or
2. Touchandholdacalllistentry,andthentap
3. Tocreateanewcontact,tap
andentertheinformationforthecontact.
or
Toaddthenumbertoanexist
4. ingcontact,tapacontactfromthelist.
5. TapSave.
Add Contacts through Syncing with Accounts

Whenyouaddemailorsocialnetworkingaccountstoyoursmartphone,thecontactsattachedto
thoseaccountssyncwithyoursmartphonecontacts.
Accounts.
Settings>
2. Selectanaccounttypeandaddtherequiredinformation.
l Ifyouhavealreadyaddedanaccounttoyoursmartphone,tap
toaddanotheraccount.
l Tosyncyourcontacts,whenaddinganaccount,makesuretheSync Contactsoptionhas
beenturnedOn.
Note: Forinformationaboutaddingaccounts,seeAddAccounts.
Edit Contacts
UsetheContactsapptoedityourcontacts.Youcanalsolinkcontacts.(SeeLinkContactsfor
details.)
2. Tapacontactandthentap
3. Addoreditanyinformation.
Contacts
36
l Toaddanadditionalfield(forexample,toaddanotherphonenumber),tap
oftheentry.
atthebottom
l Toaddapictureforthecontact,tapthepictureareaabovethenameandsearchforortakea
picture.
l Tocustomizetheringtoneornotificationforacontact,tapRing Tone and Notification.
3. Whenyouarefinishedmakingchanges,tapSave.
Link Contacts
Yoursmartphoneautomaticallylinkscontactswhenit'sclearthatthosecontactsarethesame
person(forexample,theysharethesamefirstandlastname,mobilephonenumber,BlackBerryID,
andsoon).Ifyoustillseeduplicateentriesinyourcontactlist,youcanlinkthosecontactsintoone
entry.
2. Tapandholdacontact,andthentap
3. Tapthecontactsyouwanttomergewiththeselectedcontact.
4. Tap
Delete Contacts
UsetheContactsapptodeletecontacts.
3. TapDeletetoconfirm.
Share Contacts
Youcansharecontactsin.vcfformatviaBBM,text,email,Bluetooth,orNFCdirectlyfromthe
Contactsapp.
options.)
.(Ifyoudontseetheshareicon,tap
toseemore
3. Tapasharemethod(forexample,Text MessagesorBluetooth).
4. Addressandcomposethemessageorselectatargetdeviceasapplicable,andcompletethe
shareprocess.
Contacts
37
Accounts and Messaging

AllyoursmartphonesmessagingcapabilitiesaregatheredintooneplacewithBlackBerryHub.
About BlackBerry Hub

TheBlackBerryHubgathersallofthemessagesandnotificationsthatyoureceivefromyour
differentaccountsintooneconvenientlocation.IntheBlackBerryHub,youcanreceiveandrespond
toemail,textmessages,orBBMchatsallinthesameplace,seeandrespondtonotificationsfrom
yoursocialnetworkingaccounts,glanceatyourupcomingevents,andmore.
Email
YoucanaddpracticallyanyexistingemailaccounttoyoursmartphonebothworkandWeb-based
email.
Text Messages (SMS/MMS)
Withtextmessaging,youcanfindandrespondtoyourtextandMMSmessagesintheBlackBerry
Hub.
Social Networking
IfyouaddaFacebookaccounttoyoursmartphone,youcanreceiveandrespondtonotifications,
updateyourstatus,andsendFacebookmessagesallfromtheBlackBerryHub.IfyouaddaTwitter
account,youcancomposetweets,keepontopofyourmentions,andsenddirectmessages.Andif
youaddaLinkedInaccount,youcanacceptinvitationstoconnectwithbusinesscontacts,send
messagestoyourconnections,andupdateyourLinkedInstatus.
BBM and Instant Messaging
Afteryouaddinstantmessagingappstoyoursmartphone,youcanaccessyourchatsthroughthe
BlackBerryHub.
Calls and Voicemail
TheBlackBerryHubalsoshowsyouthecallsthatyoumadeandreceived,includinganymissed
callsandvoicemailmessages.
Upcoming Events
WithoutleavingtheBlackBerryHub,youcanpeekatupcomingmeetings,events,andifyouadd
yourFacebookaccountfriends'birthdays.
Notifications
TheBlackBerryHubalsocollectsyournotificationsaboutnewPINmessages,timezonechanges,
softwareupdates,third-partyapps,andmore.
BlackBerry Hub at a Glance

BelowisanoverviewofBlackBerryHub.ToaccessBlackBerryHub:
n Fromthehomescreen,swipethescreenrighttoviewBlackBerryHub.
38
Add Accounts
Youcanaddmultipleemailaccounts,socialnetworkingaccounts(suchasFacebook,Twitter,or
LinkedIn)andothertypesofaccountsonyoursmartphone.
Add Email Accounts

Followtheinstructionsbelowtoaddemailaccountstousewithyoursmartphone.
Tip: Ifyouhaventaddedanyaccounts,youcanaccessBlackBerryHubfromthehomescreenand
tapAdd Accountstobeginaddingaccounts.Youcanalsoaccesstheaccountsfeaturethrough
yoursmartphonesSetupapp(
).
Accounts.
Settings>
2. TapEmail, Calendar and Contacts.

l Ifyouhavealreadyaddedanaccounttoyoursmartphone,tap
toaddanotheraccount.
3. EntertheemailaddressandtapNext.
4. EnterthepasswordandtapNext.
l Yoursmartphonewillattempttosetuptheaccountautomatically.Ifitcantfindthecorrect
settings,youwillneedtotapOKandthentap
EmailAccounts:AdvancedSetup.
toproceedtoadvancedsetup.SeeAdd
39
5. Ifdesired,changetheDescriptionnamefortheaccount,selectyoursyncoptions,andthentap
Done.
Add Email Accounts: Advanced Setup

Someemailaccounts,suchasworkemailaccountsoraccountsonprivateservers,require
additionalinformationtobeenteredusingadvancedsetup.
Important: BeforesettingupaMicrosoftExchangeActiveSyncAccount,contactyourcompanys
ExchangeServeradministratorforrequiredaccountsettingsinformation.
Accounts.
Settings>
2. TapEmail, Calendar and Contacts.

3. Ifyouknowyoureaddinganaccountthatrequiresadvancedsetup(suchasaMicrosoft
ExchangeActiveSyncaccount),tap
foradvancedsetup.
4. Tapanemailaccounttype:WorkAccount,MicrosoftExchangeActiveSync,Gmail,Hotmail,
IMAP,orPOP.
5. Enterallrequiredinformation(tapNextwhenprompted),andthentapDone.
l Differentaccounttypeswillrequiredifferentinformation.Contactyourcompanys
administratortoacquireallrelevantinformationbeforeattemptingtosetupyourworkemail
accounts.
Note:Google AppsIfyourcompanyusesGoogleApps,youwillneedtoaddyouremailaccount
asaMicrosoftExchangeActiveSyncaccountunderadvancedsetupinordertosyncyouremail,
contacts,andcalendar.Leavethedomainnameblank,usem.google.comastheserveraddress,
andenter443astheport.
Add Social Networking Accounts

AddFacebook,Twitter,orLinkedInaccountstoyoursmartphone.
Accounts>
Settings>
2. TapFacebook,Twitter,orLinkedIn.
3. Enterthenecessarysignininformation(suchasusernameandpassword),selectanyrelevant
options,andtapDone.
40
Remove Accounts from Your Smartphone

Itseasytoremoveanyaccountsyouhaveaddedtoyoursmartphone.
Accounts.
Settings>
2. Tapanaccount.
3. Tap
andthentapDeletetoconfirm.
Send Messages from BlackBerry Hub

FromtheBlackBerryHub,youcansendemail,textmessages,Facebookmessages,directTwitter
messages,LinkedInmessages,BBMmessages,orothertypesofchatmessages,dependingon
yourwirelessserviceplanandtheaccountsthatyouaddedtoyoursmartphone.
Send Email
Sendemailfromanyoftheemailaccountsyouhaveaddedtoyoursmartphone.
1. Fromthehomescreen,swipetotherighttodisplayBlackBerryHub.
2. Tap
3. Tapanemailaccount.
4. TypeacontactnameoranemailaddressintheTofield.
l Asyouretyping,youmayseesuggestedcontactsbelowtheTofield.Tapasuggestionto
addittothemessage.
5. Typeasubjectandamessage.
l Optionswhilecomposingamessageincludeattachingfiles,addingformatting,selecting
messageimportance,andmore.Forafulllistofoptions,tap
6. Whenyourefinishedcomposing,tapSend.
Send Text and MMS Messages

Sendtext(SMS)andmultimedia(MMS)messagesfromBlackBerryHub.
41
2. Tap
> Text Messages.
3. TypeacontactnameoranemailaddressintheTofield.
addittothemessage.
4. Typeyourmessage.
l Toaddanattachment,tap
andselectanattachment.
5. Whenyourefinishedcomposing,tapthesendiconorpress
Send Facebook, Twitter, or LinkedIn Messages

SenddirectsocialnetworkingmessagesforFacebook,Twitter,orLinkedInfromBlackBerryHub.
2. Tap
> Facebook,Twitter,orLinked In.
3. TypeacontactnameintheTofield.
addittothemessage.
4. Typeyourmessage.
5. Whenyourefinishedcomposing,tapthesendiconorpress
Note: YoucanalsoupdateyourFacebookstatus,composeTweets,orshareLinkedInupdates
fromBlackBerryHub.WhileinBlackBerryHub,tap
tap
> Facebook,Twitter,orLinkedIn,andthen
BlackBerry Messenger: Basics

WithBlackBerryMessenger(BBM),youcanchatandshareinreal-timewithyourBlackBerry
contacts.Forexample,youcanseewhensomeonehasreadyourmessageandwhenthepersonis
typingareply.Youcanalsosharepictures,voicenotes,yourlocation,andfiles.
YoucanuseBBMGroupstoplanevents,delegatetasks,andseewhenmembersaddorchange
items.AsocialspaceiscreatedinBBMforeachofyourgroupssothatyoucanchatandshare
pictures,lists,andcalendarappointmentswithupto30peopleatthesametime.
YoucanuseBBMoveraWi-Ficonnection.
42
LearnMoreaboutBBMonYourSmartphone
FormoreinformationaboutusingBBMonyoursmartphone,scantheQR(QuickResponse)code
belowusingtheSmartTagsapp.
1. Onthehomescreen,tap
Smart Tags.
2. Tap ,usethecameralenstoscantheQRcodebelow,andthentapthescantolaunchthe
helpfile.
Set Up BlackBerry Messenger

IttakesjustafewstepstogetstartedwithBlackBerryMessenger.
Setup.
2. TapBlackBerry Messenger.
3. TapSign IntosigninwithyourBlackBerryID.(Youprobablyalreadydidthisduringsetup;see
CompletetheSetupApp.)
l Ifyourenotalreadysignedin,enteryourBlackBerryIDUsernameandPassword,andthen
tapSign In.
4. IfyourBlackBerryIDisassociatedwithapreviousBlackBerrydevice,tapSwitch BBMto
switchyourBBMinformationtoyournewsmartphone.
5. TapOKtocompletesetup.
Add a BBM Contact by Scanning a Barcode

OneofthewaysyoucanaddBBMcontactsisbyscanningtheirBBMbarcodes.
Whenyouaddacontactbyscanningabarcode,thepersonmightneedtoacceptyourinvitation
beforethepersonisaddedtoyourBlackBerryMessengercontactlist.
2. Tap
>
toopenBBM.
43
3. Atthebottomofthescreen,tap
4. Followtheonscreeninstructionstocapturethebarcode.
ThepersonmightremaininthePendingcategoryuntilthepersonrespondstoyourinvitation.
DisplayYourBBMBarcodeforScanning
IfsomeonewantstoaddyouasaBBMcontact,youcanletthemscanyourBBMbarcodetoadd
you.YoujusthavetodisplayyourBBMbarcode.
n FromBBM,tapyourpictureordisplaynameatthetopofthescreen,andthentap
Youmustaccepttheperson'sinvitationbeforeyouareaddedtotheperson'sBBMcontactlist.
Add a BBM Contact from Contacts

YoucanaddBBMcontactsdirectlyfromyoursmartphonesContacts.
toopenBBM.
2. Tap
>
3. Tap
,searchfororselectacontact,andthentapSend.
Start a BBM Chat

ItseasytobeginachatusingBlackBerryMessenger.
toopenBBM.
2. Onthecontactlistscreen,tapacontact.
3. Typeamessage.
l Toaddanemoticon,taptheaddsmileyicon,andthentapanemoticon.
l Toaddanattachment,tap
4. Press
ortap
andthenselectanattachmenttypeandanattachment.
tosendthemessage.
Tip: Ifyouhavemultiplechatsgoingatthesametimeandwanttopeekatanotherwhileoneis
activeonthescreen,justslideyourfingertotherighttochecktheBBMchatlist.
Ping a Contact
Whenyoupingacontact,thecontact'ssmartphonevibratesorplaysatone.
44
n InBlackBerryMessenger,duringachat,tap
>
Add More Contacts to a Chat

YoucanaddmorecontactstoanactiveBlackBerryMessengerchat.Thepersonwhostartedthe
chatmustpermitthecontactstobeaddedtothechat.
1. Duringachat,tap
>
2. Taponeormorecontacts.
3. TapDone.
Tip: TostartanewchatwithmultiplepeoplefromyourBBMcontactlist,touchandholdaname.
Tap
andafewmorenames,andthentap
Set or Change Your BBM Status

YoucanchangeyourBBMprofileorstatusfromthemainBBMappscreen.
Tip: TosetyourBBMoptions,youmustaccessBBMfromtheapp(
),notfromBlackBerryHub.
AddaBBMStatusMessageorIcon
toopenBBM.
2. Tapyourpictureordisplaynametoshowyourprofilepage.
3. UndertheDetailstab,typeastatusmessageintheWhats on your mind?field.
4. ToshowyourstatusasBusy(
),tapStatus> Busy.
SaveaBBMStatustoUseRepeatedly
Ifyouhaveastatusthatyouuseoften,suchasavacationnotice,youcansaveittouseagainlater.
toopenBBM.
3. UndertheDetailstab,tapStatus> Edit Status Messages.
4. Tap
,andthentypethestatusmessage.
5. ToshowthestatusasBusy(
),taptheiconuntilitshows
45
AddorChangeYourBBMProfilePicture
toopenBBM.
3. Tapthepicturenexttoyourname.
4. Tap toreplacethecurrentpicture.(Thissteponlyappliesifyoualreadyhaveaprofile
picture.)
5. TapPicturetoselectasavedpicture.
or
TapSample Picturetoselectaniconfromthesamplepicturelist.
or
Tap
totakeanewprofilepicture.TapSettoassignthenewpicture.
BBM Icons
ThefollowingtableshowstheiconsyoumayseewhileusingBBM.
BBM Icon
Description
Unreadmessageinachat
Pingmessage;contactwantsyourattention
Filesentorreceived
Unreadbroadcastmessage
DraftBBMmessage
Messagebeingsent
Messagehasbeensent
Messagehasbeendelivered
Messagehasbeenread
Messagehasntyetbeensent;verifythatyoursmartphoneisconnectedtothe
Internet
46
BBM Icon
Description
Messagecouldntbesent;toretry,touchandholdthemessage
andthentap
ContactisavailableforaBBMVideochat
ContactisavailableforaBBMVoicechat
Youorthecontactisbusy
Contactislisteningtomusic
BBMGrouponly:youlikethispicture
BBMGrouponly:commentshavebeenaddedtothelist
BBMGrouponly:thismemberistheadministratorforthegroup
BBMGrouponly:AddagroupmemberasaBBMcontact
BBM Video
BBMVideoletsyouhaveface-to-facevideoconversationswithyourBBMcontactsoverHSPA+,
4GLTEandWi-Finetworks.YoucanstartBBMVideofromthePhoneortheContactsapp,or
switchfromaBBMchattoaBBMVideoconversation,simplybytappinganicon.Youcaneven
shareyourscreenwithyourcontactbytappinganicon,andshowyourphotosorpresentationswhile
youcontinuetalking.
Start a BBM Video Chat

YoucanstartaBBMVideochatfromanyBBMchatorfromthePhoneorContactsapponyour
smartphone.IfyoutrytostartaBBMVideochatfromthePhoneorContactsappwithsomeonewho
isn'taBBMcontact,youwillbeaskedtoaddthepersontoBBMbeforeyoustartyourBBMVideo
chat.
1. InaBBMchat,thePhoneapp,ortheContactsapp,tap
2. TapBBM VideotostartaBBMVideochat.(Tostartavoicechat,tapBBM Voice.)
47
BBMVideoataGlance
Reply to a BBM Video Chat Request

IfaBBMcontactinvitesyoutojoinaBBMVideoorBBMVoicechat,youwillseeanotificationon
yourscreen.
n Toacceptachat,touchandholdthenameoftherequestoranddragittothebottomofthe
screen.
n Toignoreordeclinetherequest,touchandholdthenameanddragittothetopofthescreen.
BBM Video Chat Options

DuringaBBMVideochat,youcanchangewhichcameraisbeingused(frontorback),shareyour
screen,ormuteyourmicrophone.
SwitchCamerasduringaBBMVideoChat
Bydefault,yoursmartphonesfront-facingcameraisusedduringBBMVideochats.
n ToswitchcamerasduringaBBMVideochat,tap
ShareYourScreenduringaBBMVideoChat
YoucanshareyoursmartphonesscreenduringaBBMVideochattopresentdocumentsandmore.
n DuringaBBMVideochat,tap
48
MuteYourMicrophoneduringaBBMVideoorVoiceChat
n TomuteyourmicrophoneduringaBBMVideoorVoicechat,tap
Social Networking Accounts

InadditiontoaccessingyouraccountsthroughBlackBerryHub,youcanusefullsocialnetworking
appsonyoursmartphone,suchasFacebook,Twitter,andLinkedIn,tostayconnectedwithyour
socialnetworkingcontacts.Dependingonthesocialnetworkingapp,youmightbeabletosend
messages,sharepictures,changeyourstatus,andmore.
Sign In to Social Networking Accounts

UsethesmartphonesSettings> AccountstooltosetupyourFacebook,Twitter,andLinkedIn
accounts.
n Fordetailsonaddingsocialnetworkingaccounts,seeAddSocialNetworkingAccounts.
Facebook App
UseFacebookonthegofromyoursmartphone.
AccesstheFacebookApp
Facebook.
2. Ifprompted,verifyyoursign-ininformationandthentapDone.
3. Browsethroughupdates,changeyourprofileinformation,addstatusmessages,commenton
photos,uploadphotos,andmore.
Note: YoucanalsopoststatusupdatesandsendFacebookmessagesfromBlackBerryHub.See
SendFacebook,Twitter,orLinkedInMessages.
Twitter App
EnjoythefullTwitterexperienceonyoursmartphonesTwitterapp.
AccesstheFacebookApp
Twitter.
2. TapSign In,enteryourUsernameandPassword,andthentapDone.
3. SendTweets,browsethroughothersTweets,followorunfollowTwitterusers,andmore.
49
Note: YoucanalsopoststatusupdatesandsendTwittermessagesfromBlackBerryHub.See
SendFacebook,Twitter,orLinkedInMessages.
LinkedIn App
ConnectwithyourLinkedInconnectionsusingyoursmartphonesLinkedInapp.
AccesstheLinkedInApp
LinkedIn.
2. TapOKtoagreetoallowLinkedIntoaccessshareddocuments,andthentapSign In,enter
yourEmailAddressandPassword,andthentapDone.
3. Updateyourprofile,addconnections,providereferrals,andmore.
Note: YoucanalsoshareLinkedInupdatesandsendmessagesfromBlackBerryHub.SeeSend
Facebook,Twitter,orLinkedInMessages.
50
Apps and Entertainment

AccessandpurchaseappsthroughBlackBerryWorld,findyourwayusingnavigationandmaps
tools,anduseyourmediaplayerandotherfeaturessuchasSprintMusictoaccessyour
entertainmentoptions.
BlackBerry World
BlackBerryWorld(formerlyBlackBerryAppWorld)allowsyoutosearchforanddownloaditemsfor
yoursmartphone.FromBlackBerryWorld,youcanbrowsefeaturedandtopdownloadeditems,
suchasgames,music,movies,TVepisodes,socialnetworkingapps,andproductivityapps.You
canviewitemsbycategoryandsearchbykeyword.Youcanalsoreadandwritereviewsand
recommenditemstoothers.Youcanbuyanddownloaditemsoverthewirelessnetworktoyour
smartphone.ItemsthatyoubuyordownloadarestoredinBlackBerryWorldontheMyWorld
screen.
Access BlackBerry World

YoucanaccessBlackBerryWorlddirectlyfromyoursmartphoneshomescreen.
BlackBerryWorldataGlance
51
Search BlackBerry World for Apps, Games, Music, or Videos

YoucansearchtheentireBlackBerryWorldstorefront,oryoucanchoosetosearchforaspecific
typeofitem.Forexample,youcanchoosetoonlysearchforgames,apps,music,orvideos.
l TosearchtheentireBlackBerryWorld,ontheBlackBerryWorldhomescreen,tap
l Tosearchinaspecificsection(apps,games,music,orvideos),tap
Music,orVideo,andthentap
.TapGames,Apps,
l Tosearchusingarecentsearchterm,tap
,andthentaparecentsearchterm.
Tip: BlackBerryWorldremembersyourrecentsearchtermsforyourconvenience.Toclearyour
searchhistory,fromtheBlackBerryWorldstorefronthomescreen,tap
anytermsyouwanttoremovefromthelist.
andthentap
nextto
Tip: BlackBerryWorldalsostoresanyitemsyouviewedintheMyWorldsectionoftheapp.Toclear
thehistoryofitemsyouhaveviewed,fromtheBlackBerryWorldstorefronthomescreen,tap
My World,andthentap
>
>
Browse BlackBerry World Categories

TheBlackBerryWorldstorefrontisdividedintofoursections:games,apps,music,andvideos.
Withineachsectionisalistofcategoriesorgenres.Forexample,inthegamessection,youcanfind
categoriessuchasarcadegames,cardgames,andsportsgames.
2. Tap
,andthentapGames,Apps,Music,orVideo.
3. Tap
,andthentapacategoryoragenretobrowse.
Scan a QR Code from BlackBerry World

IfyouseeaQRcode,youcanscanittofindaspecificitemintheBlackBerryWorldstorefront.QR
codescommonlyappearonwebsites,posters,orotherpromotionalmaterials.
1. IntheBlackBerryWorldstorefront,swipedownfromthetopofthescreen.
2. Tap
52
Download and Buy Apps, Games, Music, and Videos through

BlackBerry World
Youcandownloaddifferenttypesofitemssuchasapplications,games,andthemesforyour
smartphonefromBlackBerryWorld.Apps,games,andmusicthatyoubuycanbedeletedand
downloadedagainasmanytimesasyouwanttoonthesameBlackBerrydevice,andonuptofour
additionaldeviceswithoutyourhavingtopayfortheitemsagain.
DownloadaFreeorTrialItem
2. Searchorbrowseforanitemandtaptheitemtoviewitsdetails.
3. TapDownloadtodownloadandinstallthefreeitem.
l Oncetheitemhasbeeninstalled,tapOpentoopentheitemortolaunch,forexample,a
downloadedgame.
YoucanfindandopenyourdownloadeditemsontheMyWorldscreen.Youcanalsofind
downloadeditemsonthehomescreenofyoursmartphone,orinoneofthefollowingfoldersonthe
homescreenofyoursmartphone:Downloads,Games,Applications,orInstantMessaging.
BuyanItemtoDownloadandInstall
2. Searchorbrowseforanitemandtaptheitemtoviewitsdetails.
3. TapBuytopurchaseanddownloadtheitem.
l BlackBerryWorldwillattempttoconfirmyourpaymentinformation.
l YoumaybepromptedtoverifyyourBlackBerryID.EnteryourBlackBerryIDpasswordand
thenclickVerify.
l Ifyouhavenotyetsetupapaymentmethod,tapSelect Payment Method,enteryour
informationasprompted,andthentapPurchase.
BuyaSubscriptiontoanApporaGame
Youmightberequiredtopayarecurringsubscriptionfeeforsomeappsandgames,orforcertain
featuresandadditionalitemswithinanapporgamethatyouhavealreadydownloaded.Your
subscriptionautomaticallyrenewsuntilyoucancelit.TheBlackBerryWorldstorefrontisdesignedto
sendyouareminderemailbeforeandaftereachsubscriptionisrenewed.
1. OntheDetailsscreenforanapp,agame,oranitem,tapthebuttonwiththepricedisplayedon
it.
2. Followthepromptstoconfirmyoursubscriptionandpaymentmethod.
53
Set or Change Your BlackBerry World Payment Method

YoucanchoosetopayforitemsintheBlackBerryWorldstorefrontusingaPayPalaccountora
creditcard.
SetUpaPaymentMethod
2. SwipedownfromthetopoftheBlackBerryWorldhomescreenandtap
Options.
> Payment
3. Ifprompted,enteryourBlackBerryIDpassword.
4. Selectapaymentoption(PayPalorCredit Card).
5. Followtheonscreenpromptstoenteralltherequiredinformation,andthentapSave.
EdityourPaymentInformation
n FromthePayment Optionsscreen,tap
,edittheinformationasdesired,andthentapSave.
Delete an Item Downloaded from BlackBerry World

YoucandeleteitemsdownloadedfromBlackBerryWorldthroughtheMyWorldsectionof
BlackBerryWorld.
2. Tap
> My World,andthentapMy Apps & Games,My Video,orMy Music.
3. TapInstalled.
4. Touchandholdanitem,andthentap
l Todeletetheitempermanently,tapDelete.
l Ifyoumaywanttoreinstallitlater,tapUninstall.Ifyouuninstallanitem,youcanfindand
reinstallitfromtheAvailabletabontheMy Apps & Gamesscreen.
Reinstall an Item from BlackBerry World

Youcanremoveandreinstallitemsasmanytimesasyouwantonthesamesmartphone,andyou
caninstallitemsthatyouboughtonuptofouradditionalBlackBerrydeviceseachyearwithout
payingforitemsagain.YoumustbeloggedintoBlackBerryWorldwithyourBlackBerryIDto
reinstallitems.
54
2. Tap
> My World> My Apps & Games.
3. TapAvailable.
4. Dooneofthefollowing:
l Toreinstalloneapporgame,tap
l Toreinstallmultipleitems,tap
>
nexttotheapporgameyouwanttoreinstall.
,tapmultipleitemstoselectthem,andthentap
Navigation and Maps

Yoursmartphoneslocationservicesletyouuselocation-basedservicessuchasBlackBerryMaps
orotherlocation-basedappsavailablethroughBlackBerryWorld.
AboutLocationServices
Youcanturnonlocationservicessothatlocation-basedapplicationsandservices,likeBlackBerry
Maps,canfindyourlocation.Location-basedapplicationscanuseGPStechnologyandother
informationtoprovideyouwithinformation,suchasdrivingdirections.
Set Your Smartphones Location Services Options

UsetheLocationServicessettingsmenutoselectyourlocationoptionsincludingturninglocation
servicesonoroff,trafficdataoptions,location-basedads,applicationpermissions,andmore.
TurnLocationServicesOnorOff
Locationaidingandlocationdata,ifavailableforyoursmartphone,improvetheperformanceofGPS
technology,butbecausethesefeaturesusethewirelessnetwork,yourdataservicechargesmight
beincreased.Toavoidthesecharges,youcanturnofflocationaidingorlocationdata,butitmight
takelongerforyoursmartphonetogetyourGPSlocation.Formoreinformationaboutdataservice
charges,contactyourwirelessserviceprovider.
Services.
Settings> Location
2. TaptheLocation Servicesswitchtoturnlocationservicesonoroff.
TurnTrafficDataCollectionOnorOff
Iftrafficdataisturnedon,yoursmartphonesendsanonymousGPSlocationinformationtoprovide
trafficdatatoBlackBerryapplications.
Services.
Settings> Location
2. TaptheTraffic Data Collectionswitchtoturnthefeatureonoroff.

55
TurnLocation-basedAdsOnorOff
Iflocation-basedadsareturnedon,appsusingtheAdvertisingServicecanuseyourGPSlocationto
presentmorerelevantpromotionalcontentordeals.Nodatathatpersonallyidentifiesyouisever
sharedwiththird-partyadvertisers.
Services.
Settings> Location
2. TaptheLocation-based Adsswitchtoturnthefeatureonoroff.
ChangeLocationPermissionsforApps
YoucanreviewandremoveanyGPSlocation-relatedpermissionsthatindividualappshave
requested.Someappsrequirespecificpermissionstoworkasexpected.
and Privacy> Application Permissions.
Settings> Security
2. Tapanapptoviewitspermissionssettings,andthentapaswitchtoturnapermissionclasson
oroff.
About Maps
TheMapsappletsyousearchforplaces,getturn-by-turndirections,andsavefavoriteplacesusing
yoursmartphoneslocationservices.
AccessMaps
l ThefirsttimeyouaccessMaps,youmayneedtoconfirmyourlocationservicessettingsor
agreetosafetyinformationmessages.Followtheonscreenprompts.
MapsataGlance
56
Find a Place on a Map

YoucanusetheGPSfeatureonyoursmartphonetosearchforalocationandthenviewitonamap
toseewhereyouneedtogo.
2. OntheMaptab( ),intheSearchfield,enteranaddressoradescriptiveword,suchas
coffeeorhospital.
Pin a Place on a Map

Addpinstoyourmaptomakeiteasytokeeptrackofwhereyouaregoingormarkplacesofinterest.
2. OntheMaptab(
),touchandholdthepointthatyouwouldliketopin.
ClearAllPinsfromaMap
n Toclearallpinsfromamapyoureviewing,ontheMaptab,tap
>
Get Turn-by-Turn Directions Using Maps

UseMapstogetturn-by-turndirectionstoalocation.
Note:Beforeyoubegin,makesureyoursmartphoneslocationservicesareturnedon.SeeSetYour
SmartphonesLocationServicesOptions.
2. Findtheplacetowhichyouwantdirections.
l OntheMaptab( ),searchforanaddressoraplaceusingtheSearchfield.Inthesearch
results,tapaplace.
l OntheMaptab(
),locateapinonthemap.Tapthepin.
l OntheMy Placestab(
),tapaplaceorcontact.
3. Tap
togettheroute.
4. Tap
tobeginreceivingturn-by-turndirections.
57
ChangeViewsforTurn-by-TurnDirections
Bydefault,turn-by-turndirectionsstartwiththestreet-levelviewoftheroute.Toswitchtooneofthe
high-levelviews,dooneofthefollowing:
n Toviewalistofdirectionstoyourdestination,tap
n Toviewanoverviewoftherouteonamap,tap
.
.
n Toreturntotheoriginalstreet-levelviewoftheroute,tap
RecalculateRoutes
Whileviewingorlisteningtoturn-by-turndirections,youcanmanuallyrecalculateyourdirections
whenyoumakeawrongturnorwouldlikealternativedirections.
1. Ifyouareinthestreet-levelview,toshowthenavigationbar,tapthescreen.
2. Tap
>
Mute Voice-Guided Directions in Maps

Bydefault,voice-guideddirectionsareturnedoninmaps;youcanmutethemfromthestreet-level
view.
1. Ifyouareinthemapvieworthedetaillistview,toreturntothestreet-levelview,tap
2. Toturnoffvoice-guideddirections,tap
Change Route Preferences in Maps

Youcanchangeyourroutepreferencestoavoidtollroads,highways,etc.,whileviewingorlistening
toturn-by-turndirectionsinBlackBerryMaps.
1. IntheMapsapp,swipedownfromthetopofthescreen.
2. Tap
> Route Options.
3. SetType of RouteandAvoidoptions,andthentap
toreturntothepreviousscreen.
Show or Hide Traffic Info in Maps

Iftrafficdataisavailable,youcandisplayitasyouviewamap,orvieworlistentoturn-by-turn
directionsinthestreet-levelview.
58
ShowTrafficInfo
n OntheMaptab(
.
)orwhilelisteningtoturn-by-turndirectionsinthestreet-levelview,tap
>
HideTrafficInfo
n Whenyourefinishedcheckingthetraffic,tap
>
My Places
Youcanfindyourfavorites,recentplaces,andcontacts'placesontheMyPlacestab.
AccessMyPlaces
2. TaptheMy Placestab(
).
ChangetheDetailsforaPlace
1. Inyoursearchresultsorinalist,tapaplace.
2. Tap
>
3. Changeanyfieldsthatrequireupdating.
4. TapSave.
ViewaContactsAddressonaMap
IfyouhaveaddedanaddresstoanentryintheContactsapp,youcanviewthecontact'slocationon
amapandgetdirections.
1. OntheMy Placestab(
),tapContacts.
2. Touchandholdacontact'sname.
3. Tap
Change Maps Settings

YoucanchangeyourdefaultMapssettings,includingunitsofmeasurement,routeoptions,and
prompts.
59
SwitchbetweenMilesandKilometers
BlackBerryMapsdisplaysdistancesusingeitherimperial(feet/yardsandmiles)ormetric(meters
andkilometers)measurements,assetinyourdevicesettings.
2. Swipedownfromthetopofthescreen.
3. Tap
> Units of Measure.
4. TapChange Device Settingstochangeyoursmartphonesdefault.
ChangeDefaultRouteOptions
IfyoualwayswantBlackBerryMapstoshowyouthefastestorshortestroute,orwanttoavoid
certainthingsonyourroute,suchashighways,tollroads,car-sharinglanes,orferries,youcan
changeyourdefaultsettings.
3. Tap
> Route Options.
4. Selectyourdefaultoptions.
SwitchbetweenVoice-guidedPromptsandTones
BlackBerryMapscanpromptyouaboutupcomingturnsusingvoicedirectionsortones.
3. Tap
> Navigation Audio.
4. Tapanoption.
Compass
Thedigitalcompassonyoursmartphoneworkslikearegularcompass,butalsoincludesadditional
features.Forexample,youcanchoosewhetherthecompasspointstotruenorthormagneticnorth.
Thecompassalsoworksinanydirectionororientation,includingupsidedown.
AccesstheCompass
60
CompassataGlance
UseTrueNorthorMagneticNorth
Youcanchoosetonavigatewithyourcompassbasedoneithertruenorthormagneticnorth.
Magneticnorth,whichiswhatastandardcompasspointsto,canbeinfluencedbyseveralfactors
andisn'tconstant.Truenorth,orgeographicalnorth,iswhatyouwouldseeonapapermapandis
constant.Ifyouwouldprefertonavigatebasedontruenorth(forexample,ifyouareusingyour
compasstofollowamap)youmustturnonGPS.
Inthecompassapp,dooneofthefollowing:
n Tonavigatebasedontruenorth,atthebottomofthescreen,settheswitchtoOn.
n Tonavigatebasedonmagneticnorth,atthebottomofthescreen,settheswitchtoOff.
Music
YoursmartphonesMusicappletsyoulistentosongspurchasedthroughBlackBerryWorldor
synceddirectlyfromyourcomputersmusiclibrary.
Access the Music App

tolaunchtheMusicapp.
61
TheMusicAppataGlance
Play Music
UsetheMusicapptoplayanymusicyouhaveavailableonyoursmartphone.
2. Tapanartist,album,orplaylist.Therearedifferentviewsavailabletoviewandorganizeyour
music.
l
orthealbumcoverartNow Playing screen: Playasongandthentapthisiconto

controlthesongthatyou'relisteningto.Youcanalsocheckthisscreentofindmore
informationaboutthesongthat'splaying.
Recent screen: Seethemusicfilesthatyourecentlylistenedtooraddedtoyour

smartphone.
Music Library screen: Seeallthemusicyouhavedownloadedoruploadedtoyour

smartphone.
Playlists screen: Createandedityourownplaylistsandlistentocollectionsofsongs

thatwereautomaticallygatheredforyoubyyoursmartphone.
3. Tapasongtobeginplayingit.Usetheplayersmediacontrolstocontrolyourplayback.
l Toplay,pause,skipbackward,orskipforward,tapthemediacontrolsontheNow Playing
screen:
,or
l Tofast-forwardorrewind,touchandholdtheprogresssliderandslideitforwardorback.
62
Tip: Tocontrolmusicvolume,usethevolumeup,volumedown,andmutebuttonsontherightside
ofyoursmartphone.
AdditionalMusicControls
n Toshuffleyourselectedmusic,tap
n Torepeatasong,album,orplaylist,tap
n Formoremusicoptions,tap
Playing Music on a DLNA Certified Device

YoucanwirelesslyplayorviewmediafilessavedonyoursmartphoneonsupportedDLNACertified
devices,suchascomputers,TVs,orotherhomeentertainmentequipment.Picturesandvideoscan
alsobeviewedonsupportedHDMIdisplays.
Tofindoutifthedevicethatyou'retryingtoplayorviewamediafileonisDLNACertified,orformore
informationaboutDLNACertifieddevices,visitdlna.org.
2. Tapanartist,album,orplaylist,andthentapasong.
3. Tap
andthentap
4. Selectadeviceonwhichtoplaythemusic.
Tip: WhenyourefinishedlisteningontheDLNACertifiedDevice,tap
tostopplayback.
Music Tips
ThefollowingtipsmakeitfasterandeasiertocontrolyourmusicwhileusingtheMusicapp.
MusicShortcuts
TheMusicShortcutssettingletsyouusethevolumekeytoskipsongs.
Volume.
Settings> Main
2. TaptheMusic Shortcutscontroltoturnthefeatureonoroff.
ControlVolumefromtheMusicApp
Inadditiontousingthevolumekeys,youcanusethevolumesliderintheMusicapptocontrol
volume.
n DragthevolumeslideratthetopoftheNow Playingscreentochangethevolume.
63
l Ifyoudontseethevolumeslider,tapthealbumcoverartontheNow Playingscreen.
QuicklyAddaSongtoaPlaylist
n Toaddthecurrentlyplayingsongtoaplaylist,ontheNow Playingscreen,tap
>
Sprint Music Plus

WithSprintMusicPlusandtheMusicStore,RingtoneStore,andRingbackToneStore,youcan
purchase,download,andplaymusic,ringtones,andringbacktonesforyoursmartphone.Sprintlets
youuseyoursmartphoneasanall-in-onemusicstoreandplayer.
Note: Featuresandavailabilityofappsaresubjecttochange.
Download and Install Sprint Music Plus

TheSprintMusicPlusappwillbeavailablefordownloadthroughBlackBerryWorld.
2. SearchforSprint Music Plusandtaptheitemtoviewitsdetails.

3. TapDownloadtodownloadandinstallSprintMusicPlus.
Note: Featuresandavailabilityofappsaresubjecttochange.SprintMusicPlusmaynotbe
availableonyoursmartphoneatlaunch.
Accessing Sprint Music Plus

AfterSprintMusicPlushasbeendownloadedandinstalled,itwillbeavailableonyoursmartphones
homescreen.
2. TapMy Library,selectacategory,andtapasongtobeginplayback.
l Taptheonscreennavigationtoolstoskipaheadorrewind.Tap
additionaloptions.
l Tostopplaybackandexittheapplication,tap
atanytimetosee
> More> Exit.
Purchasing and Downloading Music from Sprint Music Plus

FromtheSprintMusicPlusStore,youcanshopforsongstopurchaseanddownloadtoyour
smartphone.
64
2. TapMusic Store.
3. EnterasongorartistinthesearchfieldorbrowsethroughoptionsintheNewAlbums,New
Songs,TopAlbums,TopSongs,orGenrepages.
4. Tapasongoralbumtoselectit.(Theinformationscreenisdisplayed.)
5. Followtheonscreeninstructionstoprevieworpurchasethesongoralbum.Tap
todisplaytheSprintMusicPlusmenu.
atanytime
Tip: Forringtonesorringbacktones,tapRingtones StoreorRingbacks StorefromtheSprint

MusicPlusmainmenu.
Games
UseyoursmartphonesGamesapptoplaygames,shareandcomparegameprogress,connect
withgamingfriends,anddiscoveranddownloadnewandpopulargames.
Set Up Your Games Profile

AccesstheGamesappfromthehomescreenandthensetupyourGamesprofile.
2. FromtheWelcometoGamesscreen,tapGet Started.TheappwillretrieveyourBlackBerryID
andconnecttoyourBBMaccount.
3. ConfirmorchangeyourDisplayNameandthentapNext.
4. ConfirmorenteryouremailaddressandthentapLets Play.Yourprofilehasbeencreated.
5. Afteryoucreateyourprofile,youcanedititatanytimefromtheGamesappbytapping
TapSaveafteryouredonemakingyourchanges.
>
l Toaddapicture,tapChoose a pictureandlocateapicturetouse.
or
TapUse BBM picturetousethepictureassociatedwithyourBBMaccount.
l TapClear picturetoremoveyourpicturefromyourGamesprofile.
Add Friends to the Games App

YoucanaddfriendstotheGamesapptoviewtheirgamesortochallengethemtoahead-to-head
match.
65
2. Doanyofthefollowingtoaddafriend:
l Inyourtimeline,tapaplayer.
l Tap > andexplorethemanyotherwaystoaddfriends,includingthroughyourBBM
contacts,bysendinganemail,bylookingupausername,orbyinvitingthefriendsofyour
currentfriends.
l Tap
app.
> Requestsandthentap
toacceptrequeststobeaddedtoafriendsGames
Add a Game to the Games App

UsetheGamesapptodiscoveryournextfavoritegameforpurchaseorfreedownload.
2. Doanyofthefollowingtoaddagame:
l Inyourtimeline,tapagamethatinterestsyou.
l Tap andbrowsethroughnewgames,populargames,andgamesthatyourfriendsare
playing.TapagameandthentaptheBlackBerryWorldicontogotoBlackBerryWorldto
downloadit.
Mark a Game as a Favorite

Afteryoudiscoveragameyoulove,youcanmarkitasafavoriteforquickaccess.
2. Tap
>
3. Tap
nexttoagametoadditasafavorite.Tapagaintoun-favoritethegame.
Invite a Games Friend to BBM or Start a Chat with a Games

Friend
IfyouhaveafriendintheGamesappwho'snotinyourBBMcontactlist,youcaninvitethatfriendto
BBMwithouthavingtoleavetheGamesapp.YoucanalsostartaBBMchatwithoutleavingthe
Gamesapp(forexample,ifyouwanttoquicklycommentonsomethinginagame).
66
2. Inyourtimelineoronthe
screen,dooneofthefollowing:
l Tap
toinviteafriendtoBBM.
l Tap
toinviteafriendtoBBM.
67
Web and Data

ThefollowingtopicsaddressyoursmartphonesWebbrowserandavailabledataconnections
options.YoursmartphonesdatacapabilitiesletyouwirelesslyaccesstheInternetoryourcorporate
networkthroughavarietyofconnections,including:4GLTEand3Gdataservices,Wi-Fi,andVirtual
PrivateNetworks(VPN).
BlackBerry Browser
YoursmartphonesWebbrowsergivesyoufullaccesstoyourfavoritewebsitesonthego,using
eitheryourSprintdataconnectionoranavailableWi-Ficonnection.
ThenewBlackBerryBrowserispowerful,responsive,andsuper-fast.Whenyou'rebrowsingand
youfindsomethingyouwanttoshare,youcanpostittoasocialnetworkwithjustacoupleof
gestures.YoucanalsoviewwebpagesinReadermodetoremovedistractingclutter.
Browser Basics
LearnhowtolaunchanduseyoursmartphonesBlackBerryBrowser.
AccesstheBrowser
Browser.
BrowserataGlance
BrowserShortcuts
ThesekeyboardshortcutsmakebrowsingtheInternetfasterandmoreconvenient.
Action
Goforwardonepage
Web and Data
Keyboard Shortcut
PressN
68
Action
Keyboard Shortcut
Gobackonepage
PressP
Findtextonapage
PressS
Openyourbookmarks
PressK
Openyourhistory
PressH
Enterreadermode
PressR
RefreshaWebpage
PressL
Zoomin
PressI
Zoomout
PressO
GotothetopofaWebpage
PressT
GotothebottomofaWebpage
PressB
Movedownthescreen
Press
Moveupthescreen
Press
and
Go to a Website or Search the Internet

UseBlackBerryBrowsertobrowseandsearchtheInternet.
GotoaWebsite
Browser.
2. Intheaddressbaratthebottomofthebrowser,typeaWebaddressorsearchterm.
3. Press
SearchforTextonaWebpage
1. Onawebpage,tap
>
2. Enteryoursearchtermandthenpress
ChangetheSearchEngine
Yoursmartphonesbrowserletsyouuseavarietyofsearchengines,suchasBing,Google,and
Yahoo.
Tochangethecurrentsearchengine:
1. Aftertypingasearchtermintheaddressbar,tapthesearchengineiconinthetoprightcornerof
thebrowser.
Web and Data
69
2. Tapthesearchengineyouwanttouse,forexample,Bing,Google,orYahoo.
Note: Afteryouchangethesearchengine,theBlackBerryBrowsercontinuestousetheselected
searchengineuntilyouchangeitagain.
Working with Browser Tabs

Justlikeonyourcomputersbrowser,youcanopenmultiplewebpagesintabsandswitchbetween
thetabsquickly.
OpenaNewTab
1. Inthebrowser,tap
2. Tap
Tip: Closeatabwhenyou'refinishedwithittoimprovetheperformanceofyourbrowser.
SwitchbetweenTabs
1. Inthebrowser,tap
2. Tapatab.
CloseaTab
1. Inthebrowser,tap
2. Onthetabthatyouwanttoclose,tap
OpenaLinkinaNewTab
1. Inthebrowser,touchandholdalink.
2. Tap
Share Links or Pictures from the Browser

YoucanshareitemsontheWebthroughanemail,atextmessage,Facebook,Twitter,BBM,and
more.
n Inthebrowser,dooneofthefollowing:
l Tosharethewebpagethatyou'relookingat,tap
>
l Tosharealinkorapicture,touchandholdthelinkorpicture,andthentap
Web and Data
or
70
Reader Mode
Tohelpyoufocusonreadingarticlesorothertextonawebpageandremovedistractingclutterlike
ads,youcanusethebrowsersreadermode.
TurnOnReaderMode
n Onawebpage,tap
>
ChangeTextSizeinReaderMode
n Whileinreadermode,tap
toincreasetextsize.
or
Tap
todecreasetextsize.
Browser Bookmarks
Justasonyourcomputer,youcanaddandmanagebookmarksusingyourBlackBerryBrowser.
BookmarkaWebpage
n Onawebpage,tap
>
ViewYourBrowserBookmarksandHistory
n IntheBrowser,tap
l Toviewyourbookmarks,tap
l Toviewyourbrowserhistory,tap
ViewYourBookmarksbyTagsorinaList
1. IntheBrowser,tap
2. Tap
or
>
ChangeYourBookmarks
YoucanchangethenameorWebaddressofabookmark.
1. IntheBrowser,
>
2. Touchandholdabookmark.
Web and Data
71
3. Tap
4. TypeanewnameorWebaddress.
Add,Rename,orDeleteaBookmarkTag
Tagshelpyoucategorizeyourbookmarkssothatyoucanfindthemmorequickly.Forexample,you
mightwanttotagallofyournews-relatedbookmarkswithNews,oryourfavoriteblogswithBlog.
n IntheBrowser,tap
>
l Toaddatag,touchandholdabookmark,andthentap
name,press
.IntheAdd tagsfield,typeatag
,andthentapSave.
l Torenameatag,tap >
thetagandthentapSave.
.Touchandholdatag,andthentap
.Typeanewnamefor
l Toremoveatagfromabookmark,touchandholdabookmark,andthentap
removeit.
l Todeleteallinstancesofatag,tap
.Touchandholdatag,andthentap
.Tapatagto
DeleteaBookmark
1. IntheBrowser,tap
>
2. Touchandholdabookmark,andthentap
Data Services General Information and 4G/3G Data

Service
Thefollowingtopicsaddressyoursmartphonesgeneraldatainformation,includingwireless
coverageinformation,aswellas4Gand3Gdataservices.
Wireless Coverage Indicators

Indicatorsintheupper-rightcornerofthehomescreendisplaythewirelesscoveragelevelforthe
areainwhichyouareusingyoursmartphone.
Connection Indicator
Description
Thenumberofsolidbarsindicatesthestrengthof
themobilenetworksignal.Ifthesignalisweak,your
smartphonemightusemorepowertotryto
maintaintheconnection.
Web and Data
Yoursmartphoneisconnectedtothenetworktype
72
Description
shownandcanaccessallofthefeaturesofyour
mobilenetworkplan.
Yoursmartphoneisconnectedtothenetworktype
shownbutthenetworkfunctionalityislimited.
You'relikelyabletomakeaphonecall,butnotable
toaccesstheInternetorviewemailmessages.
Youhavenomobilenetworkcoverage.
Yoursmartphoneisroaming.Extrachargesmight
apply.
or
YouareconnectedtotheBlackBerryInfrastructure.
Thenumberofsolidwavesindicatesthestrengthof
theWi-Fisignal.Ifthesignalisweak,your
smartphonemightusemorepowertotryto
maintaintheconnection.
Yoursmartphoneisinairplanemodeandallofyour
wirelessnetworkconnectionsareoff.Youcanturn
onWi-FiorBluetoothtechnology,butnotyour
connectiontothemobilenetwork.
ThereisanerrorwithyourSIMcard.For
informationonwhattheerroris,fromthetopofthe
homescreen,swipedown. Settings>
Network Connections> Mobile Network.
Youcanonlymakeemergencycalls.
Thefollowingiconsappearintheupper-leftcornerofthehomescreenifyoursmartphoneis
connectedortryingtoconnecttoanotherdeviceusingMobileHotspotmode,Internettethering,
Bluetoothtechnology,orNFC.
Description
MobileHotspotmodeison.Iftheiconissolid,MobileHotspotis
connected.
Internettetheringison.Iftheiconissolid,yourdeviceisconnectedto
anotherdevice.
Bluetoothtechnologyison.Iftheiconissolid,Bluetoothtechnologyis
connected.
NFCison.
Web and Data
73
Mobile Data Settings

TouseyourSprintdataservices(4GLTEand3G),youmustmakesureyoursmartphonesdata
servicesareturnedon.
Connection> Mobile Network.
Settings> Network
2. MakesuretheData ServicesswitchissettoOn.
Tip: FromthesameMobileNetworkmenu,youcansetyourDataServicesroamingoptions.Tap
theData services while roamingdrop-downmenuandselectOn,Off,orPrompt.
Wi-Fi
Wi-FiprovideswirelessInternetaccessoverdistancesofupto300feet.TouseyourphonesWi-Fi,
youneedaccesstoawirelessaccesspointorhotspot.
TheavailabilityandrangeoftheWi-Fisignaldependsonanumberoffactors,including
infrastructureandotherobjectsthroughwhichthesignalpasses.
Connect to a Wi-Fi Network

WhenyouconnecttoaWi-Finetwork,yoursmartphonesavesthenetworkinformation.Thenext
timeyou'rewithinrangeofthesavedWi-Finetwork,ifWi-Fiisturnedon,yourdeviceconnects
automatically.
1. Fromthehomescreen,swipedownfromthetopofthescreenandtapWi-Fi.
2. IftheWi-FiswitchisOff,setittoOn.
3. Tapanetwork.
4. IftheWi-Fi Protected Setupscreenappears,dooneofthefollowing:
l IfyouhaveaccesstotheWi-FirouteranditusesWi-FiProtectedSetup,tapPress WPS
Button on RouterorEnter PIN into router.Completetheinstructionsonthedevice
screen.
l Ifyoudon'thaveaccesstotheWi-Firouteroritdoesn'tuseWi-FiProtectedSetup,tapDon't
use WPS.
5. Ifnecessary,entertheusernameorpasswordfortheWi-Finetwork.
6. TapConnect.
Tip: ThenexttimeyouwanttoconnecttoasavedWi-Finetwork,ifthenetworkiswithinrangeof
yourdevice,swipedownfromthetopofthehomescreenandtap
Web and Data
74
ManuallyConnecttoaWi-FiNetwork
IfyouwanttoconnecttoahiddenWi-Finetwork,oryou'rehavingtroubleautomaticallyconnecting,
youcanconnectmanually.
2. Tap
3. IntheSSIDfield,enterthenameofthenetwork.
4. Selectthenetwork'ssecuritytypeandspecifyanyadditionalinformation.Forwhatinformation
youshouldspecify,youcanspeaktoyouradministratororthepersonwhomanagestheWi-Fi
network.
5. TapConnect.
Delete a Saved Wi-Fi Network

Ifyouhavealotofsavednetworksonyoursmartphoneandyoudon'tusethemall,youcandelete
sometotidyupyourSavedNetworksscreen.
2. MakesuretheWi-FiswitchissettoOn.
3. Tap
,andthentapthenetworkyouwanttodelete.
4. Tap
Disable or Re-enable a Saved Wi-Fi Network

IfyouwanttostopyoursmartphonefromautomaticallyconnectingtoasavedWi-Finetwork,butyou
don'twanttodeletethesavednetwork,youcandisablethenetworkinstead.
2. MakesuretheWi-FiswitchissettoOn.
3. Tap
,andthentapanetwork.
l Todisablethenetwork,settheEnable ConnectionsswitchtoOffandthentap
l Tore-enablethenetwork,settheEnable ConnectionsswitchtoOnandthentap
saveor
Web and Data
.
to
orConnecttosaveandconnect.
75
Virtual Private Networks (VPN)

Fromyoursmartphoneyoucanadd,setup,andmanagevirtualprivatenetworks(VPNs)thatallow
youtoconnectandaccessresourcesinsideasecuredlocalnetwork,suchasyourcorporate
network.
About VPN
LearnaboutVPNprofilesandusingWi-FiwithyourVPNfunctionality.
VPNProfiles
AVPNprofilecontainstheinformationthatyourequiretologintoyourorganization'snetworkover
VPN.Dependingonyourorganization,youmighthavemorethanoneVPNprofileonyour
smartphone.FormoreinformationaboutVPNprofiles,contactyouradministrator.
AboutUsingWi-FiwithVPNandSoftwareTokens
IfyourorganizationusesaVPNtocontrolaccesstoitsnetwork,youmightbeabletouseyour
smartphonetologintotheVPNandaccessyourorganization'snetworkusingaWi-Finetwork.You
mightalsoneedasoftwaretokentoconnecttoyourorganization'snetworkusingaWi-Finetwork.
Log in to a VPN
TologintoaVPN,yourworkemailaccountmustuseandsupportVPNaccess,andtheVPNoption
mustbeturnedoninyouraccountsettings.
Important: BeforesettingupaVPN,contactyourcompanysadministratortogetallrequired
informationforVPNsetup.
IfyouuseasoftwaretokentologintoaVPN,thesoftwaretokenmustbeonyoursmartphoneand
thesoftwaretokeninformationthatappearsintheVPNprofilemustbecorrect.
TurnonVPNinYourEmailAccountSetting
BeforeyoucansignintoaVPN,theVPNoptionmustbeturnedonforyourworkemailaccount.For
informationonsettingupworkaccounts,seeAddEmailAccounts:AdvancedSetup.
Accounts.
Settings>
2. TaptheaccountonwhichyouwanttosetupVPN.
3. MakesuretheUse VPNswitchissettoOn.
4. TapSave.
Web and Data
76
AddaVPNProfile
Connections> VPN> Add(orTap to add new VPN profile).
Settings> Network
2. Entertherequiredinformation.
3. Tap
tosaveortapConnecttoconnecttotheVPNusingthenewprofile.
Mobile Hotspot
WhenyouuseMobileHotspotmodeyoursmartphonecreatesaWi-FinetworkthatotherWi-Fi
enableddevicescanconnecttosothattheycanusetheInternetthroughyourmobilenetwork
connection.ThisfeatureletsyouconnectyourdevicestotheInternetanywherethatyour
smartphonehasamobilenetworkconnection,butbecausethisfeatureusesthemobilenetwork,
youmightincurhighdatacharges.
AfteryousetupMobileHotspotmodeonyoursmartphone,connectingtothemobilehotspotwitha
Wi-Fienableddeviceisalotlikeconnectingtoanyregularrouter.
BeforeyouuseMobileHotspotmode,readthelatestsafetyandproductinformationat
blackberry.com/docs/smartphones.
Use Mobile Hotspot to Share Your Internet Connection

MobileHotspotmodeallowsyoutoturnyoursmartphoneintoaWi-Fihotspotthatcanbeusedby
othernearbyWi-Fienableddevices.
Connections> Mobile Hotspot.
Settings> Network
2. Ifyou'veneverusedMobileHotspotmodebefore,completetheinstructionsonthescreen.Read
thescreenscarefullyastheyprovideimportantinformationabouttheMobileHotspotfeature.
RememberyourMobileHotspotpasswordforlater.
3. SettheMobile HotspotswitchtoOn.
4. Onthedevicethatyouwanttoconnecttothemobilehotspot,proceedasyouwouldifyouwere
connectingthedevicetoanyotherWi-Finetwork.Youneedtoknowthenameofthemobile
hotspotandthepasswordyousetduringthesetupprocess.
Mobile Hotspot Settings Menu

Youcanchangethemobilehotspotsettingsyouestablishedwhenyoufirstturnedmobilehotspot
modeon.
Web and Data
77
2. Tap
Settings> Network
andmakethedesiredchanges.
Disconnect a Device from Your Mobile Hotspot

Youcanmanuallydisconnectadevicefromyoursmartphonesmobilehotspot.Afteryoudisconnect
adevicefromyourmobilehotspot,ifyouwanttoconnectthedeviceagainyoumuststartanew
sessioninMobileHotspotmode.
Settings> Network
2. Tapthenameofthedevicethatyouwanttodisconnectfromyourmobilehotspot.
3. Tap
Internet Tethering
Internettetheringallowsyoutoshareyoursmartphone'sconnectiontothemobilenetworkwithone
otherdevice,suchasalaptoportablet,sothatyoucanaccesstheInternetonyourotherdevice
anywherethatyoursmartphonecanconnecttothemobilenetwork.
AdditionalchargesmightapplyforusingInternettethering.Youcan'tusesomeservicesonyour
smartphone,suchasemailandBlackBerryMessenger,whileyouuseInternettethering.
FormoreinformationonInternettethering,fromthehomescreen,swipedownfromthetopofthe
screenandtap
Settings> Network Connections> Internet Tethering>
Use Internet Tethering to Share Your Internet Connection

YoucantetheryoursmartphoneusingeitheraUSBcableoraBluetoothconnection.
Connections> Internet Tethering.
Settings> Network
2. Ifyou'veneverusedInternettetheringbefore,completetheinstructionsonthescreen.Readthe
setupscreenscarefullyastheyprovideimportantinformationabouttheInternettethering
feature.
3. IntheConnect usingdrop-downlist,selectUSBorBluetooth.
4. SettheInternet TetheringswitchtoOn.
5. ConnectyoursmartphonetoalaptoportabletusingaUSBcableorBluetoothconnection.
Web and Data
78
Internet Tethering Settings Menu

YoucanchangetheInternettetheringsettingsyouestablishedwhenyoufirstturnedinternet
tetheringmodeon.
2. Tap
Settings> Network
andmakethedesiredchanges.
Disconnect a Device from an Internet Tethering Session

YoucanmanuallydisconnectadevicefromyoursmartphonesInternettetheringsession.Afteryou
disconnectadevicefromanInternettetheringsession,ifyouwanttoconnectthedeviceagainyou
muststartanewInternettetheringsession.
Settings> Network
2. Tapthenameofthedevicethatyouwanttodisconnect.
3. Tap
Web and Data
79
Camera and Video

YoursmartphonehasfrontandrearcamerasfortakinghighresolutionpicturesandrecordingHD
videos.Youcanopenthecamerafromthehomescreen,andtakeapictureorrecordavideoquickly
bytappinganywhereonthescreen.TimeShiftmodecapturesseveralmillisecondsbeforeandafter
yourpicture,soyoucanpinpointthebestframestocreatetheperfectshot.
Access the Camera App

Accessyoursmartphonescameraapptotakepicturesandrecordvideos.
tolaunchtheCameraapp.
or
Tap
Camerafromtheappslist.
or
Tolaunchthecameraappdirectlyfromthelockscreen,touchandhold
Camera and Video
80
TheCameraAppataGlance
Switch between Camera, Video Camera, and Time Shift Mode

Inthecameraapp,youcantakepicturesandrecordvideosusingthecamera,videocamera,and
TimeShiftcapturemodes.
1. Tapyourcurrentcapturemode:
,or
2. Tapthecapturemodethatyouwanttouse.
Switch between Front and Back Camera Lens

Yoursmartphoneletsyoutakepicturesandrecordvideosusingeitherthefront-facingorrear-facing
cameralens.
2. Tap
>
Take a Picture
Takehighresolutionpictureswithyoursmartphonescamera.
Tip: Toquicklytakeapictureorstartrecordingavideofromthecameraapp,pressanyofthe
followingkeys:
Camera and Video
,Volume Upkey,orVolume Downkey.
81
2. Makesure isselectedintheapp.(SeeSwitchbetweenCamera,VideoCamera,andTime
ShiftMode.)
3. Tochangewhatthecamerafocuseson,dragthefocusboxanywhereonthescreen.
4. Tozoomoutorzoomin,slideyourfingerstogetherorapartonthescreen.Zoomonlyworksin
NormalandStabilizationshootingmodes.
l Totakeonepicture,tapanywhereonthescreen.
l TotakecontinuouspictureswhenyouhaveBurstshootingmodeturnedon,touchandhold
thescreen.Thecamerawillstoptakingpictureswhenyoutakeyourfingeroffofthescreen.
Toopenthepicture,tapthethumbnailinthebottomleftcorner.Thepictureissavedtothepictures
app.
Tip: Toquicklypreviewthelastpictureyoutookwithoutleavingthecameraapp,touchandholdthe
thumbnailatthebottomofthescreenanddragyourfingeruptoexpandthethumbnail.Liftyour
fingerfromthescreentoreturntothecameraapp.
TakeaScreenshotofYourSmartphone
Yoursmartphoneletsyoutakescreenshotsofwhateverisonyourscreenatanygiventime.
n PressandholdboththeVolume UpandVolume Downbuttonssimultaneouslyuntilyouhear
thecameralensclick.
Record a Video
followingkeys:
ShiftMode.)
3. Tochangewhatthevideocamerafocuseson,dragthefocusboxanywhereonthescreen.
4. Tozoomoutorzoomin,slideyourfingerstogetherorapartonthescreen.
5. Tostartrecording,tapanywhereonthescreen.Tostoprecording,tapthescreenagain.
Toopenthevideo,tapthethumbnailinthebottomleftcorner.Thevideoissavedtothevideosapp.
Camera and Video
82
Tip: Toquicklypreviewthelastvideoyourecordedwithoutleavingthecameraapp,touchandhold
thethumbnailatthebottomofthescreenanddragyourfingeruptoexpandthethumbnail.Liftyour
fingerfromthescreentoreturntothecameraapp.
Time Shift Mode

TimeShiftmodecapturesseveralmillisecondsbeforeandafteryourpicture,soyoucanpinpointthe
bestframestocreatetheperfectshot.Essentially,itletsyoutakeabunchofphotosatonce,and
thenyoupickthebestoneoftheset.Didsomeoneblinkineveryshot,orcoughjustasyoutookthe
picture?Youcanfixthatbyswappingindifferentexpressionsforanypersonuntileverybodyis
pictureperfect.
Take a Picture Using Time Shift Mode

followingkeys:
ShiftMode.)
3. Tochangewhatthecamerafocuseson,dragthefocusboxanywhereonthescreen.
4. Tozoomoutorzoomin,slideyourfingerstogetherorapartonthescreen.
5. Tapthescreentotakeapicture.Keepthecamerasteadyuntilthepictureappears.
6. Dragtheslideratthebottomofthescreenbackandforthuntilyoufindthebestpicture.
7. Tosavetheselectedpicture,tap
.Ifyoudontlikeanyofthepictures,tap
Replace a Persons Expression Using Time Shift Mode

TimeShiftmoderecognizesfacesinapictureandletsyouselectthebestexpressioncapturedfor
everyoneinagroupshot.Forexample,ifonepersonblinksandeveryoneelselooksgreat,youcan
replaceblinkwithabetterpicture.
1. TakeapicturewithTimeShiftmode.(SeeTakeaPictureUsingTimeShiftMode.)
2. Dragtheslideratthebottomofthescreenbackandforthuntilyoufindthebestpicture.
3. Taparecognizedface.Recognizedfaceswillhavesquaresaroundthem.
4. Usethedialtobrowsetheavailableexpressions.
Camera and Video
83
5. Whenyouveselectedthebestone,tapanywhereonthescreen.
6. Tap
tosavethepicturewiththeselectedexpression.
Camera and Video Settings

Youcanchangeyourcapturesettings,aswellasmoregeneralsettingssuchaswhereitemswillbe
saved,directlyfromthecameraapp.
Change the Camera Capture Settings

Youcanchangethescenemode,theshootingmode,choosewhetheryouuseyourflash,switch
betweenthefrontcameraandbackcamera,andmore.
2. Tap
,andthentapthesettingyouwanttochange.
l Tap
Switch Cameratoswitchbetweenthefrontandbackcamera.
l TapaFlashorLightoptiontosetthecameraflashorvideolight.
l TapanAspect RatioorSizeoptiontosetthecameraaspectorvideosize.
l SeetheShooting ModesandScene Modestablesbelowforadditionaldetailsonyour
camerascapturesettings.
ShootingModes
Shootingmodeschangethewaythatthecameratakespicturesandrecordsvideos.Forexample,
youcanuseBurstmodetotakemultiplepicturesquickly.
Note: Shootingmodesdon'tapplytotheTimeShiftmode.
Icon
Shooting Mode Description

Normal
Thismodeisavailableforthecameraandthevideocamera.Normalmodeactsthe
mostlikearegularcameraorvideocameraandtakesasinglepictureorvideoata
time.
Stabilization
Thismodeisavailableforthecameraandvideocamera.Stabillizationmodecan
reducetheblurrinesscausedbycameramovementwhentakingpicturesand
recordingvideos.
Burst
Thismodeisavailableforthecamera.Burstmodeallowsyoutotakemultiplepictures
quickly.Thisisagoodshootingmodetousewhentakingpicturesoffast-moving
scenesorsubjects.
Camera and Video
84
Icon
Shooting Mode Description

HDR
Thismode,alsoknownasHighDynamicRangemode,isavailableforthecamera.
HDRmodecombinesmultiplepicturestogetherandcancapturethecontrastbetween
thelightanddarkareasofascene.
SceneModes
Scenemodesaredesignedtoimprovethequalityofthepictureorvideobychangingsettings,such
ascontrast,brightness,andsoon.
Icon
Sceme Mode Description

Auto
Thisisthemostcommonmode.It'savailableforthecamera,videocamera,andTime
Shiftmode.Usethismodetocaptureawidevarietyofeverydayscenes.
Action
ThismodeisavailableforthecameraandTimeShiftmode.Thismodecanhelpto
takepicturesoffast-movingobjects.Trythismodewhencapturingpicturesofsportsor
children.
Whiteboard
ThismodeisavailableforthecameraandTimeShiftmode.Thismodecanhelpto
takepicturesofwhiteboardsbyimprovingthecontrastbetweenthewhiteboardand
anywritingontheboard.
Night
Thismodeisavailableforthecamera,videocamera,andTimeShiftmode.Thismode
isusefulwhentakingpicturesandvideosinareaswithlowlight.
Beach or Snow
Thismodeisavailableforthecamera,videocamera,andTimeShiftmode.Thismode
canhelptocompensateforthelightlevelsofthebrightsandorsnowinapictureor
video.
Change the General Camera Settings

Youcanchangecamerasettingssuchaswhereyouwanttosaveyourpicturesandvideosand
whethertogeotagpictures.
2. Inthecameraapp,swipedownfromthetopofthescreenandtap
3. SettheswitchOnorOfffor:
Camera and Video
85
l Save on Media Card: Picturesandvideoscanbesavedtoyourmediacardortoyour

smartphonesmemory.
l Geotag Pictures: YoucanaddyourGPSlocationtoyourpictures.
l HDR Photo Capture: SavetheoriginalphotosinadditiontotheHDR(highdynamic
range)version.
Pictures
Useyoursmartphonespicturesapptoview,manage,andedityoursavedpictures.
View Pictures in the Pictures App

Allpicturessavedtoyoursmartphoneareaccessiblethroughthepicturesapp.Picturestakenwith
thecameraaresavedtotheCameratab,whiledownloadedpicturesareavailablethroughthe
Albumstab.
Pictures.
2. Tapatabtoviewthepictures.
l
Recent: Recentlyviewedoraddedpictures.
Camera: Picturesyoutookusingyoursmartphone.
Albums: Picturesthatyoudownloadedoruploadedtoyoursmartphoneormediacard,
includingpreloadedpictures.
3. Tapapicturetoviewit.
PicturesataGlance
Camera and Video
86
Zoom, Pan, or Rotate a Picture

Whileviewingapicture,youcanzoominorout,pan,orrotatethepictureview.
n Tozoominoroutautomatically,double-tapthepicture.
n Tozoominoroutmanually,slideyourfingersapart(zoomin)orpinchyourfingerstogether
(zoomout).
n Topanthepicture,whenyouarezoomedintoit,slideyourfingeraroundthescreen.
n Torotatethepicture,tap
image.
> Rotate,andthentapanarrow.TapSavetosavetherotated
Access Additional Picture Options

Moreoptionsforviewingandmanagingyourpicturesareavailablethroughthepicturesappmenus.
n Frompictureoralbumview,tap toviewtheavailableoptions.Dependingonwhereyouarein
thestructure,optionsmayinclude:
l Start Camera,Slideshow,orSelect Items(albumview).
l Slideshow,Play on,Rotate,Edit,Set As,Share,orDelete(pictureview).
Set a Picture as Wallpaper

Youcanassignanypictureavailableinyourpicturesappasyoursmartphoneswallpaper.
2. Tap
>
Pictures,tapaviewtab,andthentapapicture.
> Wallpaper.
Tip: Youcanadjustwhatpartofthepictureshowsonyourwallpaperbyzoomingintothepicture
beforesettingitasyourwallpaper.
Edit a Picture
Yoursmartphonespictureeditoroffersanextensivesuiteofoptionsforeditingyoursavedpictures.
2. Tap
Pictures,tapaviewtab,andthentapapicture.
Camera and Video
87
3. Selectaneditingoption.Availableoptionsaresubjecttochangeandmaydifferdependingon
theimagebeingedited.
l Transformtab:OptionsmayincludeRotateleft,Rotateright,FreeTransform,Square,
16x9,4x3,VerticalMirror,andHorizontalMirror.
l Enhancetab:OptionsmayincludeAutoEnhance,RedeyeReduction,Brightness,White
Balance,Contrast,Sharpness,Saturation,andNoiseReduction.
l Artistictab:OptionsmayincludeBlackandwhite,Lomo,Antique,Sepia,Whiteboard,
Watercolor,Negative,andSketch.
l Stylestab:OptionsmayincludeBeautify,Sixties,Grain,Agedphoto,FilmStrip,Halftone,
Cartoon,andBigEyes.
4. Whenyouredonemakingyourchanges,tapSave.Boththeoriginalpictureandtheedited
picturewillremaininyourlibrary.
Videos
Useyoursmartphonesvideosapptoview,manage,andedityoursavedvideos.
Watch Videos in the Videos App

Allvideossavedtoyoursmartphoneareaccessiblethroughthevideosapp.Videosrecordedwith
thecameraaresavedtotheVideostab,whiledownloadedvideosareavailablethroughtheLibrary
tab.
Videos.
2. TapatabtoviewtheVideos.
l
Recent: Recentlyviewedoraddedvideos.
Videos: Videosyourecordedusingyoursmartphone.
Library: Videosthatyoudownloadedoruploadedtoyoursmartphoneormediacard,
includingpreloadedvideos.
3. Tapavideothumbnailtowatchthevideo.
l Toshowthevideocontrols,tapthescreen.
l Tap
or
Camera and Video
toplayorpausethevideo.
88
VideosataGlance
Change the Video Display Size

Whilewatchingavideo,youcanchangethesizeofthevideoonyourscreen.
Videos,tapaviewtab,andthentapavideo.
2. Tapthevideointheupperrightcorneruntilthevideoisthesizeyouwant.
Access Additional Video Options

Moreoptionsforwatchingandmanagingyourvideosareavailablethroughthevideosappmenus.
n Fromvideoorlibraryview,tap toviewtheavailableoptions.Dependingonwhereyouarein
thestructure,optionsmayinclude:
l Start Camera,Search,BlackBerry World,orSelect Items(libraryview)
l Play on,Pause/Play,Enable Repeat,BlackBerry World,Edit,orShare(videoview)
Edit a Video
Youcaneditandimprovetheindividualvideosonyoursmartphone.
2. Tap
>
Videos,tapaviewtab,andthentapavideo.
Camera and Video
89
3. Selectaneditingoption.Availableoptionsaresubjecttochangeandmaydifferdependingon
thevideobeingedited.
l Lengthtab:Dragtheslidersatthebeginningandendofthevideotosetthevideostartand
endtimes.
l Transformtab:OptionsmayincludeRotateLeft,RotateRight,andcrop.
l Enhancetab:OptionsmayincludeBrightness,Contrast,Color,andVolume.
4. Whenyouredonemakingyourchanges,tapDone.Boththeoriginalvideoandtheeditedvideo
willremaininyourlibrary.
Share Pictures and Videos

Youcanusemanydifferenttoolstosendandreceivepicturesandvideoswithyoursmartphone,
includingemail,textmessaging,Bluetooth,socialnetworkingaccounts,andmore.
Send a Picture or Video from the Pictures or Videos App

Thetypeoffilethatyou'retryingtosend,theemailaccountthatyouuse,andtheapplicationsthat
youhaveinstalledonyoursmartphonedeterminethemethodyoucanusetosendapictureorvideo.
Youcanselectandsendmultiplepicturefilesatonetime.
Note: Youcanonlysendmediafilesthatyouhaveaddedtoyoursmartphone.
Picturesor
Videostoviewyourpicturesorvideos.
2. Selectanitemoritemstoshare.
l Toshareasinglepictureorvideo,tapitandthentap
l Tosharemultiplepicturesorvideos,tap
tap
>
,taptheitemsyouwanttoshare,andthen
3. Selectasharemethod,forexample,BBM,TextMessages,Email,Facebook,Twitter,Bluetooth,
orNFC.
Note: Notallmethodsareavailableforalltypesoffiles,andnotallallowmultipleitemstobeshared.
4. Completeandsendthemessageasprompted.Differentmessagingtypeswillrequiredifferent
information.
Send Pictures or Videos from Messaging Apps

Youcanattachpicturesandvideosdirectlyinthevariousmessagingandsocialnetworkingappson
yoursmartphone.
Camera and Video
90
1. Fromanyofyourmessagingorsocialnetworkingapps,begincomposingamessageandthen
selecttheattachfileoption.
l Forexample,fromemail,textmessaging,orBBM,fromthemessagecompositionscreen,
tap
or
>
l FromFacebook,selectthePhotooptiononthemainscreenortapthecameraoptionwhen
enteringastatus.
l FromTwitter,tapthecameraiconwhencomposingaTweet.
2. Followtheappsonscreeninstructionstofindapictureorvideotoattach.
3. Sendthemessage,statusupdate,orTweetasnormal.
BlackBerry Story Maker

TheBlackBerryStoryMakerletsyoumakeyourownstoryintheformofamovieusingpicturesand
videosthataresavedonyoursmartphone.
Create a Story Using BlackBerry Story Maker

CreateanewstorywithBlackBerryStoryMaker,usingyourpictures,videos,andmusic.
Story Maker.
2. TapCreate New Story.

3. Selectthepicturesandvideosyouwanttouseinyourstory,andthentapNext.
4. Selectasongforyourstoryssoundtrack,andthentapNext.
5. Typeinthetitlesandendcredits,andthentapDone.
6. Watchthepreviewandselectathemeatthetopofthescreen.
7. Whenyourefinished,tap
Tip: AfteryouvesavedastorywithBlackBerryStoryMaker,youcanwatchitusingtheVideosapp
(
).
Edit a Story Made with BlackBerry Story Maker

YoucaneditandrevisestoriesthatyoumakewithBlackBerryStoryMaker.
Story Maker.
2. Tapanexistingstory.
Camera and Video
91
l Tochangethetheme,tapathemeonthetopofthescreen.Swipeleftorrighttodisplay
morethemes.
l Tochangetheorderofthepicturesandvideosortoeditthem,tap
l Toaddorremovepicturesandvideos,tap
l Tochangethesong,tap
>
l Tochangethetitlesandcredits,tap
4. Whenyou'refinished,tap
>
>
Delete a Story in BlackBerry Story Maker

YoucandeleteanystoriesyouhavecreateddirectlyintheBlackBerryStoryMakerapp.
Story Maker.
2. Touchandholdastory.
3. Tap
,andthentapDeletetoconfirm.
Change BlackBerry Story Maker Settings

EditdefaultresolutionandstoragesettingsforBlackBerryStoryMaker.
Story Maker.
2. SwipedownfromthetopoftheStoryMakerscreenandtap
3. SettheswitchOnorOfffor:
l Save in 1080p Resolution: IfturnedOff,storiesaresavedin720presolution.
l Save to Media Card: IfturnedOff,storieswillbesavedtoyoursmartphonememory.
Camera and Video
92
Tools and Calendar

Learnhowtouseyoursmartphonesmanyproductivity-enhancingfeatures,includingthecalendar,
alarmclock,calculator,voicecommands,Bluetooth,nearfieldcommunications,andsmartphone
updatefeature.
Calendar
TheCalendarapponyoursmartphonetakesthecalendarinfofromtheemailandsocialnetworking
accountsthatyouaddandpresentsittoyouinoneplacesothatyoucankeeptrackofallyour
meetings,appointments,andevents.
Evenifyouhaven'taddedanyaccountstoyourdevice,youcanstillusetheCalendarapptocreate
andmanagemeetings,appointments,orevents.
Access the Calendar

AccesstheCalendarapptomanageallyourmeetings,appointments,andmore.
Calendar.
CalendarataGlance
CalendarShortcuts
Thesekeyboardshortcutsmakenavigatingthroughthecalendarfasterandmoreconvenient.
Action
Keyboard Shortcut
Gototoday
PressT
Gototheweekview
PressW
Tools and Calendar
93
Action
Keyboard Shortcut
Gotothemonthview
PressM
Gotothepreviousday,week,ormonth
PressP
Gotothenextday,week,ormonth
PressN
Gotothescheduleview
PressD
Gotothepeopleview
PressO
Gototheagendaview
PressA
Createanewevent
PressC
Searchyourevents
PressS
Editanevent
OpenaneventandpressE
View Calendar Events

Youcanswitchbetweenviewingyoureventsbyday,week,ormonth.
Calendar.
2. IntheCalendarapp,dooneofthefollowing:
l Tovieweventsforasingleday,tapthetabinthelower-leftcorner.Toseeascheduleview,
tap
.Toseeanagendaview,tap
.Toseewhoyou'remeetingwithfortheday,tap
l Tovieweventsforaweek,tapthetabinthelower-leftcorner,andthentap
pinchgesturetozoominandseeamoredetailedview.
.Tryusingthe
l Tovieweventsforamonth,tapthetabinthelower-leftcorner,andthentap .Numberson
thecalendararesizeddependingonthenumberofeventsbookedfortheday:thebiggerthe
number,themoreyouhaveplannedfortheday.
l Togototoday'sdateinanycalendarview,tap
Tip: Toseea4-monthviewofthecalendar,inthemonthview,atthetopofthescreen,touchthe
monthanddragyourfingerdown.
Create an Event
SchedulenewmeetingsandappointmentsdirectlyfromtheCalendarapplication.
2. Tap
Calendar.
Tools and Calendar
94
3. Typethemeetingorappointmentinformation.
l Selectacalendartype(forexample,localorwork).
l Enterthesubject,location,startandendtimes,andrecurrence.
l Ifapplicable,inviteparticipantstotheevent.(SeeInvitePeopletoaCalendarEvent.)
4. TapSave.
Tip: Inanyscheduleview(forexample,inthedayschedulevieworintheweekview),youcanalso
createaneventbyjusttappingaspotontheschedule.TaptheNew Eventblockthatappearsto
changetheevent.
Invite People to a Calendar Event

Ifyouraccountsupportsaddingparticipants,thenyoucanaddparticipantstoaneventeitherwhile
you'recreatingtheevent,orafter.IfyouaddedaMicrosoftExchangeworkaccount,youcan
connecttotheremoteservertoaddpeoplewhoaren'tinyourcontactlist.
1. Whileyou'recreatingorchanginganevent,intheParticipantssection,taptheInvitefield.
l Ifthepersonyou'readdingisinyourcontactlist,starttypinganame.Tapthenamefromthe
list.
l Ifthepersonyou'readdingisapartofyourorganization,andyouaddedyourworkaccount
toyoursmartphone,typethename,andthentapLookup.
2. TapSave.
3. Whenyourepromptedtosendinvitationstotheparticipants,tapSend.
Tip: Someaccountsmightletyouviewtheparticipants'availability.Afteryouaddallofthe
participantstotheevent,tapView Availability.Ifanyofyourparticipantshaveaconflict,youcan
slidethegreenmeetingbartoatimethatworksforeveryone.
Edit an Event
Followthestepsbelowtoeditaneventinthecalendar.
Calendar.
2. Tapaneventtoviewitsdetails,andthentap
3. Makeyourchanges.Ifprompted,sendanupdatetoinvitedparticipants.
4. TapSave.
Tools and Calendar
95
Delete an Event
Followthestepsbelowtodeleteaneventfromthecalendar.
Calendar.
2. Tapaneventtoviewitsdetails,andthentap
>
or
Touchandholdaneventandthentap
Hide a Calendar
YoucantemporarilyhidecalendarsfromthemainviewinyourCalendarapp.
Calendar.
2. SwipedownfromthetopoftheCalendarscreenandtap
3. Clearthecheckboxbesidethecalendarthatyouwanttohide.
Calendar Settings: Change Default Email Address or Calendar

Youcanchangeyoursmartphonesdefaultcalendarthroughthesettingsmenus.Whenyouaddan
eventtoyourcalendarorsendameetinginvitation,yourdeviceaddstheeventtoyourdefault
calendar.
Accounts.
2. Tap
Settings>
3. IntheCalendardrop-downmenu,tapthecalendaryouwanttouseasthedefault.
Calendar Settings: Change the Email Address to Use with Each

Calendar
Ifyouhavemultiplecalendarsonyoursmartphone,youcansetadifferentemailaddressforeach
calendar.Whenyoucreateaneventinaspecificcalendar,invitationsaresentusingtheemail
addressthatyouassignedtothatcalendar.
Tools and Calendar
96
Theemailaddressthatyouusemustalreadybeaddedtoyourdevice.Someaccountsdon'tallow
youtochangetheemailaddress(forexample,yourworkaccount).
Calendar.
> Meeting Invitation Settings.
3. Beneathacalendar,inthedrop-downlist,tapanemailaddress.
Calendar Settings: Change the Color for a Calendar

Youcancustomizethecolorsofyourcalendarstosuityourtaste.Eachcalendarthatyouaddtoyour
deviceisassignedacolortohelpyoudifferentiatebetweenevents.
Calendar.
> Calendar Colors.
3. Tapacalendar,andthentapacolor.
Calendar Settings: General Settings

Youcanchangethedefaultcalendarview,weekview,workinghours,activityindicators,default
meetingdurationandreminders,andmorefromtheCalendarappsettingsmenu.
Calendar.
> General.
3. ChangeanysettingstocustomizeyourCalendarexperience.
4. Tap
twicetoreturntocalendarview.
BlackBerry Remember
Acombinationofmemosandtasks,BlackBerryRememberhelpsyouorganizeyourinterests,ideas,
andprojects.Youcangrouprelatedphotos,lists,messages,emails,andlinks.Generatetasksfrom
emailmessagesandturnyourcontentintoactionsfromanywhereonyourdevice.
About BlackBerry Remember

BlackBerryRememberisaproductivityappforcollecting,managing,andcategorizingthe
informationthatyouwanttoremember.WiththeRememberapp,youcansortyourinformationas
entriesinfolders,categorizetheentrieswithtags,recordvoicenotesthatarerelatedtotheentries,
andaddduedatestoentriessothatyoudon'tforgettocompleteatask.
Tools and Calendar
97
Forexample,ifyou'replanningatriptoParis,youcancreateafoldercalled"MyTriptoParis"inthe
Rememberapp.Asyou'rebrowsingtheInternetonyourdevice,youcansendtrip-relatedwebsites
tothefolder.Whenyouremembersomethingyouneedtodobeforethetrip,youcanaddato-do
itemtothefolder,andaddaduedatetotheitemsothatyoudon'tforgetaboutit.Everythingyou
needtorememberaboutthetripisinoneplace.
TheRememberappisdesignedtosyncwiththeaccountsthatyouaddtoyoursmartphone.Ifyou
addedaworkemailaccounttoyourdevice,yourtasksandnotesfromyourworkaccountarekeptin
syncwiththeRememberappintheTasksandNotesfolders,andyourflaggedmessagesare
syncedintheFlaggedfolder.
Create a Folder in the BlackBerry Remember App

CreatefolderstoorganizeyourtasksandinformationintheBlackBerryRememberapp.
2. Tap
Remember.
andthentypeanameforthefolder.
3. Tosyncyourfolderwithanaccount(forexample,anemailaccount),changetheSync todropdownlist.
4. Tochangethecolorofthefolder,tapadifferentcolorswatch.
5. TapSave.
Add an Entry to the Remember App

ARememberappentrycanincludeanote,aduedate,pictures,attachments,tags,orvoicenotes.
Remember.
2. InafolderorontheRememberfolderscreen,tap
3. Entertheinformationfortheentry,suchasatitle,notes,andaduedate.
4. TapSave.
AddaDueDatetoanEntry
Whenyouaddaduedatetoanentry,yourdeviceremindsyouabouttheentryat9:00AMonthe
daythatit'sdue.
1. Whileyou'readdingorchanginganentry,tapDue Date.
2. Selectadate,andthentapDue.
3. TapSave.
Tools and Calendar
98
AddTagstoanEntry
Tagshelpyoutocategorizeyourentries.Forexample,youcanaddthetag"recipe"toanyentries
containingrecipes,andthenfilteryourentriesbythattag.
1. IntheRememberapp,tapanentry.
2. Tap
>
Record a Voice Note in the Remember App

YoucanuseBlackBerryRemembertorecordvoicenotes.
Remember.
2. InafolderorontheRememberfolderscreen,tap
3. Tap
4. Tap
5. Speakyourvoicenote.
6. Whenyou'refinished,tap
>Save.
Change a Remember Entry

YoucaneditBlackBerryRememberentriesdirectlyintheapp.
Remember.
2. Tapanentry.
3. Makeyourchanges.
4. Whenyou'refinished,tapSave.
Change the Color of a Remember Folder

Tokeepthingsorganizedandeasytomanage,youcanchangethecolorofyourfoldersinthe
BlackBerryRememberapp.
Remember.
2. Touchandholdafolder.
Tools and Calendar
99
3. Tap
4. Tapacolor,andthentapSave.
Delete an Entry or a Folder in the Remember App

ManageyourRememberappentriesandfoldersbydeletingthoseyounolongerneed.
Remember.
2. Touchandholdafolderoranentry.
3. Tap
,andthentapDeletetoconfirm.
View Remember Entries with the Same Tag

IfyouaddedtagstoyourBlackBerryRememberentries,youcanfilterentriesbytag.
Remember.
2. Dooneofthefollowing:
l Toviewentriesthathavethesametagsacrossallofyourfolders,ontheRememberfolder
screen,tap > .IntheAll Entriesdrop-downlistatthetopofthescreen,tapakeyword
thathasbeenaddedasatag.
l Toviewentriesthathavethesametagsandareinthesamefolder,tapthefolder.Inthe
drop-downlistatthetopofthescreen,tapakeywordthathasbeenaddedasatag.
Voice Control
TheVoiceControlappcanmakemultitaskingeasierbyallowingyoutoperformavarietyofactions
andtaskswithyourvoice.Insteadofnavigatingtoaspecificapp,youcansimplyopentheVoice
Controlappandspeakyourcommands.YoucanusetheVoiceControlapptodothefollowing:
n Makeacall.
n Sendanemail,textmessage,orBBMmessage.
n SearchtheInternetoryoursmartphone.
n Bookmeetingsandappointments.
n Setreminders.
n ChangeyourFacebookstatusorpostatweet.
n SavenotesandmemosinBlackBerryRemember.
n Setanalarm.
Tools and Calendar
100
OpentheVoiceControlApp
Voice Control.
or
PressandholdtheMutekeyontherightsideofyoursmartphone.
2. Afterthebeep,sayacommand.
Note: ThefirsttimeyouaccessVoiceControl,followthepromptstosetuptheapponyour
smartphone,includingacceptingtheusageagreementandselectingalanguagefortheapp.
Make a Phone Call with Voice Control

UsingtheVoiceControlapp,youcanmakeaphonecallbysayingaphonenumber,orbysayingthe
nameofsomeoneinyourContactsapp.
DialaNumberUsingVoiceControl
ofyoursmartphone.
Voice Control,orpressandholdtheMutekeyontherightside
2. Afterthebeep,sayDialandthenumberyouwanttocall.
CallaContactUsingVoiceControl
ofyoursmartphone.
2. Afterthebeep,sayacommand.Forexample,callMeganBall.Ifyouhavemultiplenumbersfor
acontact,youcanspecifywhichnumberyouwanttocall.Forexample,youcansayCallIanat
work.
Search with Voice Control

Whenyousayyoursearchterms,theVoiceControlappautomaticallysearchesyoursmartphone
first.TosearchtheInternetbeforesearchingyourdevice,specifythatyouwanttosearchthe
Internetwhenyousayyoursearchterms.Forexample,SearchtheInternetforelectriccars.
Tohelpimproveyoursearchresults,beasspecificaspossiblewithyoursearchterms.Forexample,
SearchcontactsforMeganBall,SearchformessagesfromMatthew,orSearchfornotes
containingtheworddogs.
Tools and Calendar
101
SearchYourSmartphoneUsingVoiceControl
ofyoursmartphone.
2. Afterthebeep,sayyoursearchterms.Forexample,SearchcontactsforMeganBall.
SearchtheInternetUsingVoiceControl
ofyoursmartphone.
2. Afterthebeep,sayyoursearchtermsandspecifythatyouwanttosearchtheInternet.For
example,searchtheInternetforcustomcars.
Send Messages with Voice Control

UsingtheVoiceControlapp,youcansendatextmessage,email,orBBMmessagewithouttypinga
singleword.Justspecifywhichtypeofmessagethatyouwanttosendandwhoyouwanttosendit
to,thencomposeyourmessagealoud.
ofyoursmartphone.
2. Whenyouhearthebeep,sayyourcommand.Forexample,"sendanemailtoTanya
McPherson"or"Text'I'monmyway'toElliotFung."
Set a Meeting with Voice Control

YoucanusetheVoiceControlapptobookameetingorappointment.
ofyoursmartphone.
2. Afterthebeep,saythedate,time,subject,andlocationofthemeetingorappointment.For
example,"Scheduleadoctor'sappointmenttomorrowat2o'clockatthemedicalcenter."
Tip: Toaddcontactstoameeting,includetheirnameswhenyou'reschedulingthemeeting.For
example,"ScheduleateammeetingwithNicoleLavigneonFridayat11o'clock."
Set a Reminder with Voice Control

TheVoiceControlappletsyousetreminderstoyourselftocompletetasks,pickupgroceries,etc.
Tools and Calendar
102
ofyoursmartphone.
2. Afterthebeep,saywhatyouwouldliketoberemindedaboutandwhenyouwouldliketobe
reminded.Forexample,"Remindmetobuymilktomorrow."
Type Using Voice Dictation

YoucanusetheVoiceControlappsvoicedictationfeaturetotypehands-freeinsteadofusingyour
keyboard.
SetUpVoiceDictation
Control.
Settings> Voice
2. TapEnable Dictation.
TypeUsingVoiceDictation
n Whenyoureinafieldthatrequirestextentry,pressandhold
dictation.
ortap
tobeginvoice
Set an Alarm with Voice Control

TheVoiceControlappletsyousetalarmsusingonlyyourvoice.
ofyoursmartphone.
2. Afterthebeep,say"Setanalarm"andthetimethatyouwanttosetthealarmfor.Forexample,
"Setanalarmfor6:00"or"Setanalarmforonehourfromnow."
Change Facebook Status with Voice Control

YoucanuseVoiceControltoupdateyourFacebookstatus.
ofyoursmartphone.
2. Afterthebeep,say"UpdatemyFacebookstatus"andsayyourstatus.Forexample,"Updatemy
Facebookstatustoheadingtothemoviestonight."
Post a Tweet Using Voice Control

UpdateyourTwitterfollowersfromyoursmartphoneusingjustyourvoice.
Tools and Calendar
103
ofyoursmartphone.
2. Afterthebeep,say"Tweet"andsayyourtweet.Forexample,"Tweetheadingtothecarshow
today."
Post a LinkedIn Update with Voice Control

EfficientlyupdateyourLinkedInprofileandstatususingtheVoiceControlapp.
ofyoursmartphone.
2. Afterthebeep,say"LinkedIn"andyourupdate.Forexample,"LinkedInheadingtothe
conferenceroomforameeting."
Save Notes and Memos with Voice Control

ThenotesandmemosyoucreatewiththeVoiceControlapparesavedasentriesinBlackBerry
Remember.
ofyoursmartphone.
2. Afterthebeep,say"Makeanote"andsaywhatyouwantyournotetocontain.Forexample,
"MakeanotetocallMom."
Voice Control Settings Menu

YoucanchangeyourVoiceControlapplanguageandthevoicerecognitionmodefromyour
smartphonessettingmenu.
ChangetheVoiceControlLanguage
Control.
Settings> Voice
2. IntheLanguagedrop-downlist,tapalanguage.
ChangetheVoiceRecognitionMode
TheVoiceControlapphastwovoicerecognitionmodes.WhenyouchooseVoice Dialing Only,
youcanusetheVoiceControlappinmorelanguages,butyouwillbeunabletousemanyfeatures,
suchassearchingyoursmartphoneandtheInternet,bookingappointments,andsending
messages.WhenyouchooseVoiceRecognition,youcanuseallofthefeaturesthattheVoice
Controlappsupports.
Tools and Calendar
104
Control.
Settings> Voice
2. IntheIntheVoice recognition modedrop-downlist,tapVoice Dialing OnlyorVoice

Recognition.
ChangetheVoiceResponseSettings
Whenyousaycommands,youcansettheVoiceControlapptorespondtoyouandconfirmyour
commandoraskforthenextcommand.
Control.
Settings> Voice
l Toturnonorturnoffvoiceresponses,intheHear voice feedbackdrop-downlist,tap
AlwaysorNever.
l Tohearvoiceresponsesonlywhenyou'renotusingaheadset,intheHear voice feedback
drop-downlist,tapHandset Only.
Clock
Yoursmartphonehasabuilt-inclockwithmultiplealarmcapabilities,aworldclock,astopwatch,and
aseparatestart/stoptimer.
Access the Clock

Displayyoursmartphonesclockfromthehomescreen.
Tools and Calendar
Clock.
105
ClockataGlance
Change the Clock Face

Youcanchoosetodisplaytheclockwithananalogordigitalface.
Clock.
2. SwipedownfromthetopoftheClockscreenandtap
3. TaptheClock Facedrop-downlistandtapAnalogorDigital.
Alarm Clock
Yoursmartphonesbuilt-inalarmclockletsyousetmultiplealarmsandchangeyournotification
options.
SetanAlarm
2. Tap
Clock.
3. SettheAlarmswitchtoOn.
4. Touchandholdthedialoutsideoftheclockface.
5. Slidethedialaroundtheclockfacetoyourdesiredtime.
Tools and Calendar
106
Tip: Thedialallowsyoutosetthealarmforfive-minuteincrements.Tosetthealarmforaspecific
minute,tapthealarmsettime/alarmoptionsonclockface,andthentapAlarm Time.Scrollupor
downtoadjustthetimethatthealarmissetfor.
ChangetheAlarmTone
1. Fromtheclockdisplay,tapthealarmsettime/alarmoptionsareaontheclockface.
2. TapAlarm Tone.
3. Tapanalarmtone.Tolistentotheselectedtone,tap
l YoucanalsosetthealarmvolumefromtheAlarmTonescreen.
4. Tap
twicetoreturntotheclockdisplay.
SetanAlarmforMultipleDays
2. TapRecurrence.
l Tosetadailyalarm,settheDailyswitchtoOn.
l Tosetthealarmtorecuronspecificdays,selectthecheckboxnexttooneormoredays.
3. Tap
SettheSnooze
2. TapSnooze,andthenselectasnoozeduration.
3. Tap
Stopwatch
Yoursmartphonesclockapplicationprovidesaccesstoamulti-functionstopwatchfeature.
2. Tap
Clock.
3. TapStarttostartthestopwatch.
l Tostartanewlapwhilethestopwatchcontinuestorun,tapLap.Whenyourefinished,you
canswipetothelefttoviewalltheindividuallaptimes.
4. Tostopthestopwatch,tapStop.TapResettoresetthestopwatchtozero.
Tools and Calendar
107
StopwatchShortcuts
Inadditiontousingthetouchscreen,youcanusethefollowingkeyboardshortcutswhileusingthe
stopwatch.
n Tostartorstopthestopwatch,press
n Toresetthestopwatchandclearlapresults,press
Timer
Yoursmartphonesclockapplicationfeaturesabuilt-intimer.
SetaTimer
2. Tap
Clock.
3. Touchandholdthedialoutsideoftheclockface.
4. Slidethedialaroundtheclockfacetoyourdesiredtime.
5. TapStart.
Tip: Thedialallowsyoutosetthetimerinfive-minuteincrements.Tosetthetimerforaspecific
minuteandsecond,tapthetimethatappearsinthemiddleoftheclockface.Scrollupordownto
adjustthehours,minutes,andsecondsthatthetimerissetfor.
ChangetheTimerTone
1. Fromthetimerscreen,tapthetimeinthemiddleoftheclockface.
2. TapTimer Tone.
3. Tapatimertone.Tolistentotheselectedtone,tap
l YoucanalsosetthetimervolumefromtheTimerTonescreen.
World Clock
Ifyou'reafrequenttravellerorifyouhavefriendsandfamilyindifferentpartsoftheworld,youcan
addcitiestotheworldclockscreentoquicklyseethetimeinavarietyofcitiesaroundtheworld.
AddaCitytotheWorldClock
Tools and Calendar
Clock.
108
2. Tap
3. TapAdd.
4. Enteralocationandthentapacityfromtheresultslist.
RemoveaCityfromtheWorldClock
2. Tap
Clock.
3. TapEdit.
4. Tap
besidethenameofthecityyouwanttoremove.
Bedside Mode
Youcanturnonbedsidemodewhenyougotosleepsothatyou'renotnotifiedwhenyoureceive
newmessages.Inbedsidemode,anyalarmsthatyousetwillstillgooffandyoursmartphone
displaysthetime,dimlylit.Youcanalsochoosewhetherornotyouwanttobealertedwhenyou
receivephonecalls.
TurnonBedsideMode
Clock.
Tip: Whenyouralarmgoesoffinbedsidemode,youcantapanywhereonthescreentosnoozethe
alarm.Toturnoffthealarminbedsidemode,swipeupfromthebottomofthescreen.
HearPhoneCallsinBedsideMode
Tools and Calendar
Clock.
109
3. SetthePhone Calls in Bedside ModeswitchtoOn.
Calculator
Yoursmartphoneoffersabuilt-incalculatorfunction.
CalculatorataGlance
Calculator.
SwitchbetweenStandardandScientificCalendar
Calculator.
2. Swipeleftorrightonthecalculatorkeypadtoswitchbetweencalculatortypes.
ConvertaUnitofMeasurement
Youcanusethecalculatoronyoursmartphonetoconvertoneunitofmeasurementtoanother.The
calculatorincludesmanydifferenttypesandunitsofmeasurementforthedifferentkindsof
scenariosthatyoufindyourselfin,soyoudon'tneedtostopwhatyou'redoingtoconvert
measurements.
Calculator.
2. TapConverter.
3. Chooseameasurementtype,theunittoconvertfrom,andtheunittoconvertto.
4. Enterthevaluethatyouwanttoconvert.
Tools and Calendar
110
CalculateaTip
Whenyou'reoutatarestaurant,youcanusethetipcalculatortofigureouthowmuchtoleavefora
tip.Youcancustomizeyourcalculationstospecifythenumberofpeopleincludedonthebillandthe
percentageofthebillthatyouwanttotip.Thetipcalculatorcanalsocalculatehowmucheach
personowesonabill,makingiteasytodivideupabillamongstatableofpeople.
Calculator.
2. TapTip.
3. InThe Billfield,enterthetotalamountofthebill.
4. Ifnecessary,changeanyoftheadditionaltipoptions.
ViewYourPreviousCalculations
n Toviewyourpreviouscalculations,slideyourfingerdownintheanswerfield.
l Toclearallpreviouscalculations,tap
Bluetooth
Bluetoothtechnologyisdesignedtoestablishawirelessconnectionbetweenyoursmartphoneand
aBluetoothenableddevice,suchasahands-freecarkitorawirelessheadset.Beforeyoucan
connectyoursmartphonetoaBluetoothenableddevice,youmustfirstturnonBluetoothtechnology
onbothdevicesandthenpairthedevices.Pairingestablishesarelationshipbetweenthedevices
andusuallyneedstobedoneonlyonce.
Afteryoupairthedevices,youcanconnectthedeviceswhentheBluetoothenableddeviceiswithin
rangeofyoursmartphone(atypicalrangeisapproximately10meters).Forbestresults,keepyour
smartphonewithindirectlineofsightoftheBluetoothenableddevice.Forexample,ifyour
smartphoneisontherightsideofyourbody,wearaBluetoothenabledheadsetinyourrightear.
WhenyouturnonBluetoothtechnologyorwhenyouconnectyoursmartphonetoanotherBluetooth
enableddevice,Bluetoothstatusindicatorsappearatthetopofthehomescreen.
Turn Bluetooth Technology On or Off

BeforeyoucanuseBluetoothtechnology,youmustturnitononyoursmartphone.
IfyoutrytoperformanactionusingBluetoothtechnology,youmaybepromptedtoturnonBluetooth
technology.Insomecases,suchaswhenusingNFCtechnology,yoursmartphonewillturnon
Bluetoothtechnologyautomatically.
n Fromthehomescreen,swipedownfromthetopofthescreenandtap
l WhenBluetoothtechnologyison,
thescreen.
Tools and Calendar
turnsblueand
Bluetooth.
appearsintheupperleftcornerof
111
l ToturnoffBluetoothtechnology,tap
Pair and Connect with a Bluetooth Enabled Device

BeforeyoucanconnectyoursmartphonewithanotherBluetoothenableddevice,youmustpair
them.
Bluetooth.
2. MakesureBluetoothtechnologyison.
3. Yoursmartphoneautomaticallydetectsanydiscoverabledeviceswithinrange.
l IfthedevicethatyouwanttoconnecttoappearsintheDeviceslist,tapthedevicename.
Completetheinstructionsthatappearonthescreen.
l Ifthedevicedoesn'tappearintheDeviceslist,itmightnotbediscoverable.Checkthatthe
deviceisdiscoverablethentryagain.Ifyoudon'tknowhowtocheckthatthedeviceis
discoverable,consultthedocumentationthatcamewiththedevice.
l Ifthedevicedoesn'tappearintheDeviceslistandyoucan'tconnectbymakingit
discoverable,youmightneedtoinitiatepairingfromthedevice.Onyoursmartphone,inthe
Discoverabledrop-downlist,tapOnor2 Minutes.Ifnecessary,enteryoursmartphone
password.Startthepairingprocessaccordingtothedocumentationthatcamewiththe
device.
YourdevicesarenowreadytoshareandcommunicateovertheBluetoothconnection.Depending
onthedeviceyoupairedwith,yourdevicesareeitherconnectedorreadytoconnectwhenyou
initiateaBluetoothrelatedactionsuchassharingafile.
Disconnect from a Paired Bluetooth Enabled Device

DisconnectfromapairedBluetoothsessionwhenyounolongerneedtheconnection.
Bluetooth.
2. Tapadevice.
3. Tap
Delete a Paired Bluetooth Enabled Device

IfyouhavealonglistofpairedBluetoothenableddevicesonyoursmartphone,youcandeletethe
onesyounolongerusetomakeiteasiertofindtheonesthatyoudouse.
Onthehomescreen,clicktheconnectionsareaatthetopofthescreen,orclicktheManage
Connectionsicon.
Tools and Calendar
112
2. Tap
Bluetooth.
3. Tapadevice.
4. Tap
Set Bluetooth Enabled Car Kit Access

SomeBluetoothenabledcarkitsthatsupporttheMessageAccessProfile(MAP)canallowyouto
sendandreceivemessagesusingvoicecommands.
FormoreinformationaboutusingBluetoothtechnologywithyourcar,seethedocumentationthat
camewithyourcarkit.
2. Tap
Bluetooth.
l Tochangehowlongyoursmartphonetriestosendmessagestothecarkitbeforeittimes
out,adjusttheMessage Download Timeoutslider.
l Tochangewhichaccountsyourcarkitcanaccess,intheMessage Access Accounts
section,selectorclearthecheckboxbesideeachaccount.
Automatically Establish a Bluetooth Connection

YoumightliketokeepyoursmartphonealwaysconnectedtoaBluetoothenableddevice,suchasa
headset.Youcansetyoursmartphonesothatwheneveryouturnonyoursmartphoneit
automaticallyreconnectstothelastBluetoothenableddevicethatitwasconnectedto.
2. Tap
Bluetooth.
3. SelecttheConnect to the last device used when turned oncheckbox.
Near Field Communication (NFC) Technology

NFC(NearFieldCommunication)isashort-range,wirelesstechnologythatisdesignedtoallowyou
toquicklyexchangeinformationbetweenyoursmartphoneandsmartaccessories,smartaccess
points,andsmarttags.YoucanalsouseNFCtechnologytosave,view,create,orchangeyourown
smarttags.
TouseNFC,yoursmartphonemustbewithinapproximately1in.(2.5cm)ofthesmartaccessory,
smartaccesspoint,orsmarttagthatyouwanttoexchangeinformationwith.
Tools and Calendar
113
DependingontheapplicationsyouhaveinstalledonyourdeviceandtheNFCcompatibilityofother
devices,therecanbemanyinterestingwaystouseNFC.Hereareafewpossibilities:
n Simultaneouslyexchangecontactcardswithanewfriendorbusinessacquaintance.
n Passapicturetoyourfriend.
n Payforyourbusorsubwayride.
n Payforyourmorningcoffeewithouttakingoutyourwallet.
n Grabacouponfromaposteryouseeonthestreet.
n Gainaccesstoyourbuildingwhenyougettowork.
n Sendawebpageyou'reviewingtoafriend.
n AddafriendtoyourBBMcontacts.
n CopysmarttaginformationtoanNFCtag.
ThesearejustafewofthethingsyoucandowithNFC.Formore,playwithNFConyour
smartphone,becreative,andseewhatyoucando.
Turn NFC On
UseyoursmartphonessettingsmenutoenableordisableNFC.
Connections> NFC.
Settings> Network
2. SettheNFC ConnectivityswitchtoOn.
Send a File Using NFC

WithBlackBerryTagyoucanexchangemanykindsoffiles,includingpictures,music,contactinfo,
andevenwebpages,betweenyoursmartphoneandotherNFC-enableddevices.
1. Dependingonhowmanyfilesyouwanttosend,onyoursmartphonedoanyofthefollowing:
l Tosendasinglefile,findandopenafile.
l Tosendmultiplefiles,findandhighlightthefilesthatyouwanttosend.Tap
>NFC.
2. AlignthebackofyoursmartphonewithanNFC-enableddevice.
3. Ifnecessary,tapSend.
Tip: Inmostcases,youcanexchangefilesbetweentwoNFC-enabledBlackBerrydevices
simultaneously.Thisfunctionalityisreallyhandyifyou'retryingtoexchangecontactinformation
savedintheSmartTagsapp.
Tools and Calendar
114
NFC Settings Menu

Youcansetwhetheryoursmartphonepromptsyoubeforesendingorreceivingfiles.Youcanalso
setwhenyourdevicecanbeusedfordoingthingssuchasmakingcreditcardpaymentsorproviding
accesscredentialstogetintoabuilding.
Connections> NFC.
Settings> Network
2. SelectyourfiletransferandNFCcardtransactionsettings.
Software Updates
Youcancheckforandinstallupdatestoyoursmartphonesoftware.
Updates.
Settings> Software
2. TapCheck for Updates.

l Ifthereareanyupdatesavailable,followtheonscreeninstructionstodownloadandinstall
them.
Tip: Youshouldregularlycreateandsaveadevicebackupfileonyourcomputer,especiallybefore
youupdateanydevicesoftware.Maintainingacurrentbackupfileonyourcomputermightallowyou
torecoverdevicedataifyoursmartphoneislost,stolen,orcorruptedbyanunforeseenissue.
Tools and Calendar
115
Sprint Worldwide Wireless Service

WithyoursmartphoneandglobalroamingservicefromSprintWorldwideSMWirelessService,you
canmakephonecallsandusewirelessdataservicesaroundtheglobeoncompatibleCDMAand
GSM/UMTSnetworks.Foracountry-specifictravelguide,selectyoursmartphoneanddestination
fromsprint.com/traveltips.
Activate Sprint Worldwide Service on Your Account

Beforeusingyoursmartphoneinglobalroamingmode,youmustactivateSprintWorldwideservice.
ToactivateSprintWorldwideservice:
n Chatwithoremailaninternationalsupportrepbyvisitingsprint.com/swwsupport.
or
n CallSprintWorldwideCustomersupportat1-888-226-7212.
Your Phones SIM Card for International GSM

Roaming
YoursmartphonecomeswithapreinstalledSIM(SubscriberIdentityModule)cardtosupport
roamingoncompatibleGSMnetworks.
Note: YourSIMcardshouldbepreinstalled.IfyouneedtoreinstallyourSIMcard,followthe
instructionsbelow.
Note: TheSIMincludedcontainsinformationspecifictoyoursmartphoneandshouldberetained
withthesmartphoneforuseonGSMnetworks.
116
InsertaSIMCard
1. Pressandslidedownthebatterydoortoremoveit.
2. Removethebatterybypullinguponthecoloredendofthebattery.
3. SlidetheSIMcardintoplaceasshownabove.
4. Alignthebatterycontactsandpressthebatteryintoplace.
5. Replacethebatterycover.
Enable Global Roaming Mode

Yoursmartphoneisdesignedtoenterglobalroamingmodeautomaticallywhenyouactivateyour
SprintWorldwideservice,meaningthatitshouldautomaticallyconnecttoanappropriate
CDMA/LTEnetworkorGSM/UMTSnetworkwhenyoutravel.Youmaysetglobalroamingoptions
throughthesettingsmenu.Youmayalsoneedtosetyournetworkmodeoptionsthroughthe
settingsmenu.
Tosetyourroamingoptionsmanually:
Connections> Mobile Network.
Settings> Network
2. IntheNetwork Technologydrop-downlist,selectGlobal.
117
Make and Receive Worldwide Calls

Whentravelingoninternationalnetworks,youcanplaceandanswercallsasyouwouldonthe
Sprintnetwork(seeMakePhoneCalls),althoughsomeadditionalinstructionsmayberequiredto
placeacall.Somefeaturesandservicesarenotavailableinallcountries.Formoreinformationon
servicesthatareavailablewhileroaming,visitsprint.com/sww.
MakeCallsUsingPlus(+)CodeDialing
PlacingcallsfromonecountrytoanothercountryissimplewiththePlus(+)CodeDialingfeature.
Whenplacinginternationalcalls,youcanusePlusCodeDialingtoentertheappropriate
internationalaccesscodeforyourlocation(forexample,011forinternationalcallsplacedfromthe
UnitedStates).
Note: PlusCodeDialingisonlyavailablewhenroaminginternationallyonGSMnetworksandon
certainCDMAnetworksintheUnitedStates,Canada,andtheCarribbean.
Note: Internationalaccesscodesanddialinginformationareavailableonlineatsprint.com/sww.
TousePlusCodeDialingtoplaceaninternationalcall:
2. Tap
or
toopenthePhone.
3. IfyouareontheGSMnetwork,touchandhold
toinserta+onthephonedialscreen.
(The+symbolautomaticallyinsertstheinternationalaccesscodeforthecountryfromwhich
youarecalling.)
4. IfyouareontheCDMAnetworkoutsideCanadaortheCaribbean,entertheinternational
accesscodeforthecountryfromwhichyouarecalling.
5. Tap
toinserttheUScountrycode,andthenentertheareacodeandnumber.
6. TapCall.
Sprint International Voicemail Service

YourSprintvoicemailwillfollowyouasyoutravel.Allofyourunansweredcallswillbeforwardedto
yourSprintvoicemail.Youwillneedtobesureyourvoicemailboxisalreadysetupandthatyou
knowyourvoicemailpassword.
Important: Toaccessyourvoicemailwhiletravelinginternationally,youmustsetavoicemail
passwordprior to leaving the U.S.Forinformationaboutsettingavoicemailpassword,seeSet
UpVoicemail.
Note: Sprintvoicemailmaynotbeavailableonallnetworks;checksprint.com/swwforservice
information.
118
Set Up Your Voicemail Access Number for International Use

TosimplifyaccessingyourSprintVoicemailwhiletraveling,youcansetupyourvoicemailaccess
numberasaContactsentry.Thiswillmakeitfasterandeasiertoaccessyourmessageswhile
roaminginternationally.
2. Tap
or
toopenthePhone.
3. Touchandhold
phonenumber.
andtap
4. Tap
5. Tap
againfromtheContactsapp.
(+1),andthenenteryourareacodeandwireless
6. Enterthecontactname(forexample,Voicemail).
7. TapSave.
Access Your Voicemail Internationally

Youwillneedtocallyourvoicemailnumbertoaccessyourvoicemailwhileroaminginternationally.
Important: Toaccessyourvoicemailwhiletravelinginternationally,youmustsetavoicemail
passwordprior to leaving the U.S.Forinformationaboutsettingavoicemailpassword,seeSet
UpVoicemail.
NewMessageIndicators
Yourvoicemailmessageindicatorsmaybedisplayeddifferentlywhenroaminginternationally.
n AMessageWaitingindicatoriconoratextmessageisdisplayedwhenavoicemailmessageis
received.
n YoumayseeMissedCallonyourscreenpriortoreceivingamessagenotification.
n Youmustcallvoicemailinordertoretrievemessages.Followtheinstructionsontheprevious
pagetostoreyourvoicemailnumberforeasyaccess.
RetrieveVoicemailMessages
ThevoicemailretrievalprocesswhiletravelingisthesameasontheSprintNetwork;however,you
willberequiredtoenteryourvoicemailpassword.
Toretrieveyourvoicemailmessages:
119
it.
Contacts,tapthevoicemailentryandthentapthenumbertocall
2. Whenyourvoicemailanswers,tap
voicemail.
,enterthepassword,andtap
toaccessyour
International Voicemail Troubleshooting

ThereareafewtipstokeepinmindwhenusingSprintvoicemailwhiletraveling.
n Somecarriersmaynotsupportvoicemailindicators.Itmaybenecessarytocallyourvoicemailto
seeifyouhaveanynewmessages.
n IfyouhearthemessagePleaseenterthenumberofthesubscriberyouwishtocall,enteryour
10-digitwirelessphonenumber.
International Data Roaming

SprintWorldwideWirelessServicecanalsokeepyouconnectedviaemailandWebbrowsingwhen
travelingincountriesinwhichSprintoffersdataservice.DataservicesareavailableonbothCDMA
andGSM/UMTSnetworks;checksprint.com/traveltipsandsprint.com/swwtodeterminethe
servicesavailablewhereyouaretraveling.
Note: PriortousingyourSprintWorldwideGSM/UMTSDataServices,youmustestablishand
utilizeyourCDMAdataservicesdomesticallyontheSprintNetwork.
Get Started With Sprint Worldwide Data Services

TouseSprintWorldwideDataServices,youwillneedtohavetheseservicesactivatedonyour
account.
n Toactivate,callSprintWorldwideCustomerSupportat1-888-226-7212.Representativesare
available24hoursaday,7daysaweektoassistyou.
Access Email and Data Services Internationally on GSM/UMTS

Networks
ToaccessyouremailandbrowsetheWebwhentraveling,youmayneedtomanuallyselectthe
carrierthatprovidesSprintserviceinyourlocation.Youcanfindalistofcarriersforeachcountry
whereGSMdataserviceisofferedatsprint.com/sww.Then,followtheinstructionsbelowtoselect
theappropriatecarriernetworkonyourphone.
ToselectaGSMdataservicecarrierforaspecificcountry:
120
Connections> Mobile Network.
Settings> Network
2. IntheNetwork Technologydrop-downlist,selectUMTS/GSM.
3. UnderNetwork Selection Mode,selectManualandselectawirelessnetworkthatsupports
SprintInternationalGSMDataRoaming.Ifapplicable,touchOperator selectionandselecta
specificoperator.
Note: Inmostinstances,theGlobaloptionispreferred.
Access Email and Data Services Internationally on CDMA

Networks
IfdataserviceisavailableonaninternationalCDMAnetwork,thenyouonlyneedtosetthe
smartphonetoGlobal;youwillnotneedtoselectthespecificcarrier.Selectingaspecificcarrieris
onlynecessaryforprovidersontheGSMnetwork.IfyourphonehasautomaticallyselectedaGSM
networkwhiletraveling,thenyouwillneedtosetthephonetoCDMAtoaccessCDMAdata
services.(SeeEnableGlobalRoamingMode.)Visitsprint.com/swwforalistofservicesavailablein
eachcountry.
International Roaming Status Messages

Youmayreceivestatusmessagesundercertainconditionswhileroaminginternationally.Before
contactingSprintWorldwideCustomerSupport,notethemessage,numericcode,andthe
conditionsunderwhichitappeared.Thefollowingtablelistsanddescribesthestatusmessages.
Status Messages
Message Description
NumberNotinService
Thenumberthatyouenteredisnotvalid.
UserNotAvailable
Thephonethatyoucallediseitherbusy,out-of-range,orturned
off.Pleasetryagainlater.
UserNotAuthorized
Thephonethatyoucallediseitherbusy,out-of-range,orturned
off.Pleasetryagainlater.
PleaseTryLater
Thisserviceistemporarilynotavailable.Pleasetryagainlater.
ServiceRestricted
Servicemaynotbeactivatedproperly.PleasecontactSprint
CustomerServicetoreporttheissueforresolution.
ServiceNotAvailable
Thisfeatureisnotavailableonthecurrentnetwork.
EnergencyCallsOnly
Eithertheserviceisnotactivatedproperlyorthecurrentnetwork
isavailableforemergencycallingonly.Itmayalsobepossiblethat
yourSIM/smartphonehasnotbeenactivatedforinternational
service.Adjustyournetworksettingstocheckforotheravailable
networks.Ifserviceisstillnotavailableafteradjustingthesettings,
contactSprintWorldwideCustomerSupport(seeContactSprint
forAssistancewithInternationalService)toreporttheissuefor
121
Status Messages
Message Description
resolution.
SystemBusy.TryLater
Thesystemisexperiencingheavytraffic.Pleasetryagainlater.
ServiceConflict
Thisservicecannotbeenabledbecauseanincompatibleservice
hasalreadybeenturnedon.
PleaseTryAgain
Anerroroccurred.Notetheerrorcodeandtryagain.
SelfCheckError
Afaultwasdetectedwithyourphone.Ifthiserrorrecurs,notethe
errorandcontactSprintCustomerService.
SelfCheckFail
Anoperationalfaultwasdetectedwithyourphone.Notethe
numericcode,turnyourphoneoff,andcontactSprintCustomer
Service.
WrongPIN
YouhaveenteredanincorrectSIMPINnumber.Youhaveonly
threeattemptstoenteryourPIN.Afterathirdunsuccessful
attempt,yourphonewillbelockedandyouwillhavetocallSprint
CustomerServicetohaveitunlocked.Sprintsetsthedefaultto
PINoff;ifyouelecttoenablethePINthenyouwillneedtocontact
SprintforthedefaultPINandPUK.
PINBlocked.CallYour
Provider
AnincorrectSIMPINwasenteredthreeconsecutivetimes.You
willbeunabletosendorreceivecallsonyourphone.Contact
SprintCustomerServicetoobtainthePINUnblockedKey(PUK)
code.SprintsetsthedefaulttoPINoff;ifyouelecttoenablethe
PINthenyouwillneedtocontactSprintforthedefaultPINand
PUK.
InsertSIM
YourSIMCardisnotbeingdetected.Pleasechecktoensurethat
youhaveinsertedtheSIMCard.
CheckSIMCard
PleasecheckyourSIMcardtomakesureitisproperlyinserted.
Contact Sprint for Assistance with International

Service
IfyouexperienceanyissueswithvoiceordataserviceswhileoutsideoftheUnitedStates,Sprint
offerscustomersupport24hoursaday.Intheeventthatyoudoexperienceanissue,trythe
followingactions:
n Firsttrypoweringyoursmartphoneoffandthenbackon;thiswillforceyoursmartphoneto
reregisterwiththenetwork.
n Trymanuallyselectinganothernetwork
Ifneitheroftheseactionsresolvesyourissue,youwillneedtocontactcustomerservice(seebelow).
Whencallingtoreportanissue,thefollowinginformationwillbebeneficialintryingtoresolveyour
issueasquicklyaspossible:
n Yourwirelessphonenumber.
122
n Thecityandcountryyouaretravelingin.
n Anyerrormessagethatdisplaysonyoursmartphoneorthatyouheardwhentryingtoplacea
call.
n Iftheissueiswithdata,wereyouabletoplacevoicecalls?
n Iftheissueiswithvoiceservice,wereyouabletoaccessdata?
Please call the numbers below if you need assistance:
WhileintheUnitedStates:Call1-888-226-7212.
WhiletravelingoutsidetheUnitedStates:
n InGSMmode:touchandhold
andthendial1-817-698-4199.
n InCDMAmode:enterthecountrycodeandthendial1-817-698-4199.
Thereisnochargeforthiscallfromyoursmartphone.
From a landline phone when outside the United States:
SprintWorldwideCustomerSupportcanbereachedfromalandlinephoneat1-817-698-4199.
Accessorconnectionfeesmayapply.Thetollfreenumbersbelowcanalsobeusedtocontact
SprintWorldwideCustomerSupportinthefollowingcountries:
Country
From Landline Phone
Caribbean(Anguila,Barbados,
CaymanIslands,andDominica)
1-888-226-7212
France
0800-903200
Germany
0800-180-0951
Italy
800-787-986
Mexico
001-877-294-9003
TrinidadandTobago
1-800-201-7545
UnitedKingdom
0808-234-6616
Note: Thistollfreeserviceisavailableonordinarylandlinephonesandsomepublicpayphones.
Thisservicedoesnotcoveranyhotelaccesscharges.
123
Settings
TofollowingtopicsprovideanoverviewofitemsyoucanchangeusingyoursmartphonesSettings
menus.Additionalindividualsettingsmenusareavailableinspecificapps.
Access the System Settings Menu

Youcanaccessyoursmartphonessystemsettingsmenufromthehomescreenoptionsorthrough
theappslist.
Settings.
or
n Tap
Settingsfromtheappslist.
Themaincategoriesofthesystemsettingsmenuare:
n About
n NetworkConnections
n Notifications
n MainVolume
n Accounts
n Display
n LanguageandInput
n VoiceControl
n BlackBerryLink
n BlackBerryID
n BlackBerryProtect
n SecurityandPrivacy
n MediaSharing
n DateandTime
n SoftwareUpdates
n Search
n StorageandAccess
n LocationServices
Settings
124
n PaymentOptions
n Accessibility
Settings: About
TheAboutmenuprovidesusefulinformationaboutyoursmartphone,includinghardware,network,
operatingsystem,SIMcard,andlegalandregulatoryinformation.
Forinformationonchangingthenameofyourdevice,seeChangeYourDeviceName.
Settings> About.
2. TaptheCategorydrop-downlistandselectaninformationtype.
l Generalprovidesbasicinformationincludingthedevicename,BlackBerryID,modelname
andnumber,currentsoftwarereleaseversion,andyoursmartphonesserialnumber.
l HardwareprovidesgeneralhardwareinformationincludingyoursmartphonesPIN,IMEI,
MEID,ICCID,storageandmemoryinformation,batterylevel,andboottime.
l OSshowsinformationaboutyoursmartphonesoperatingsystem,includingsoftware
releaseandOSversionnumber,buildID,andmore.
l NetworkprovidesdetailsaboutyoursmartphonesWi-FiandMobileNetworkstatus.
l SIM CarddisplaystheinstalledSIMID,carrierinformation,phonenumber(s),andPRL
version.
l Legalshowsapplicablecopyrightinformationandprovideslinkstoadditionallicense
agreement,warranty,safety,privacy,mapsnotices,andthird-partysoftwareinformation.
l Regulatory ApprovalsdisplayCanadianandUnitedStatesregulatoryidentification
numbersforyoursmartphonemodel.
Change Your Device Name

IntheAbout> Generalmenu,youcanchangeyoursmartphonesdevicenameforBluetoothand
networkidentification.
Settings> About.
2. SelectGeneralfromtheCategorydrop-downlist.
3. TaptheDevice Namefieldandenteranewdevicename.
l Thedevicenamecanbeupto15characterslongandmaynotcontainspaces.
Settings
125
Network Connections Settings

TheNetwork Connectionsmenusprovideaccesstosettingsforairplanemode,mobilenetwork,
Wi-Fi,Bluetooth,NFC,hotspot,tethering,andVPNconnections.
Airplane Mode
AirplaneModeallowsyoutousemanyofyoursmartphonesfeatures,suchasPictures,Camera,
andMusic,whenyouareonanairplaneorinanyotherareawheremakingorreceivingcallsordata
isprohibited.WhenyousetyoursmartphonetoAirplaneMode,itcannotsendorreceiveanycallsor
accessonlineinformation.
Connections.
Settings> Network
2. TaptheAirplane ModeswitchtoturnAirplaneModeOnorOff.
Mobile Network Settings

TheMobile Networksettingsletyouselectandcontrolyoursmartphonesnetworkandroaming
settings.
Connections.
Settings> Network
2. TapMobile Networkandthenselectsettingsasdesired.
l Mobile Network: TaptheswitchtoturnmobilenetworkserviceOnorOff.
l Data Services: TaptheswitchtoturnmobiledataserviceOnorOff.
l Data services while roaming: Tapthedrop-downmenutoselectanoption.
l Network Technology: Tapthedrop-downmenutoselectanoption.Globalisthe
recommendedsetting.
l Tap atthebottomofthescreentosetyourAccess Point Name (APN)settings.Use
onlyunderthedirectionofSprintcustomerservice.
Wi-Fi Settings
TheWi-FisettingsmenuletsyouturnWi-Fionoroff,connecttoavailableWi-Finetworks,addWi-Fi
networks,andadjustWi-Finetworksettings.
Settings
126
AccesstheWi-FiSettingsMenu
TheWi-Fisettingsmenucanbeaccessedeitherthroughsystemsettingsordirectlyfromthehome
screen.
Connections> Wi-Fi.
Settings> Network
or
n Fromthehomescreen,swipedownfromthetopofthescreenandtapWi-Fi.
BasicWi-FiSettings
ForbasicWi-Fisettinginformation,seethetopicsunderWi-Fi.
AdvancedWi-FiSettings
ToaccesstheadvancedWi-Fisettingsmenus:
Connections> Wi-Fi.
2. Tap
Settings> Network
3. SelectthecheckmarktobepromptedwhenasavedWi-Fihotspotisnearby.
4. Foradditionaladvancedsettings,taptheDiagnostic Informationdrop-downmenuandselect
anoption.
l OptionsincludeWi-Fi Information,Internet Connection,Device Information,Logs,
Ping,Traceroute,andDNS Lookup.
l Selectsettingsorreviewinformationasappropriate.
5. Tap
toreturntotheWi-Fisettingsmenu.
Bluetooth Settings
TheBluetoothsettingsmenuletsyouturnBluetoothonoroff,setyoursmartphones
discoverability,pairorunpairwithotherdevices,andconfigureadvancedsettings.
AccesstheBluetoothSettingsMenu
TheBluetoothsettingsmenucanbeaccessedeitherthroughsystemsettingsordirectlyfromthe
homescreen.
Connections> Bluetooth.
Settings
Settings> Network
127
or
Bluetooth.
BluetoothSettingsMenuOptions
ForinformationonyoursmartphonesBluetoothsettings,seeBluetooth.
NFC Settings
TheNFCsettingsmenuletyouconfigureyourNFC(NearFieldCommunication)options,including
turningNFConoroff,andsettingfiletransferandNFCcardtransactionpermissions.
AccesstheNFCSettingsMenu
Connections> NFC.
Settings> Network
ForinformationonyoursmartphonesNFCsettingsseeNearFieldCommunication(NFC)
Technology.
Mobile Hotspot Settings

TheMobile Hotspotsettingsmenuletsyouenableandconfigureyoursmartphonesmobile
hotspotmodetowirelesslyshareyourmobiledataconnection.
AccessMobileHotspotSettings
Settings> Network
2. Youmayseeaseriesofinformationalscreens.Readeachscreenandfollowtheinstructions
(includingsettingthehotspotpassword)andtapNexttocontinue.
Foradditionalinformationonyoursmartphonesmobilehotspotsettings,seeMobileHotspot.
Internet Tethering Settings

TheInternet TetheringsettingsmenuletsyouturntheInternettetheringoptiononoroffandset
yourtetheringconnectionmethod.
AccessInternetTetheringSettings
Settings> Network
ForinformationonInternettetheringsettings,seeInternetTethering.
Settings
128
VPN Settings
TheVPNsettingsmenuletsyousetupandmanageyoursmartphonesVPNprofiles.
AccessVPNSettings
Connections> VPN.
Settings> Network
ForinformationonInternettetheringsettings,seeVirtualPrivateNetworks(VPN).
Notifications Settings
YoursmartphonesNotificationssettingsmenusletyousethowyourenotifiedofnewemails,
messages,phonecalls,andmore.
AccessNotificationsSettings
Notifications.
Settings>
Set Your Smartphone Notification Mode

FromtheNotificationssettingsmenu,youcansetthemodeforyoursmartphonesnotifications,from
normalnotifications,tophonecallsonly,toallsilent.
Notifications.
Settings>
2. TaptheModedrop-downlistandselectanoption:Normal,Phone Calls Only,Vibrate Only,

Silent,andAll Alerts Off.
Set Your Notification Options

Youcanseparatelysetyoursmartphonesoundnotifications,volume,vibratemode,andLED
notifications.
Notifications.
Settings>
2. ForSound,Vibrate,andLED,settheswitchtoOnorOff.
l IftheSoundnotificationissettoOn,selectavolumebydraggingtheVolumesliderleftor
right.
Settings
129
Set Individual Notification Options by App or Function

TheNotificationssettingsletyousetnotificationandalertoptionsindividuallybyapp.
Notifications.
Settings>
2. Tapanappfromthelistandsettheapplicablealert,sound,tone,vibrate,andLEDoptions.
l AppsavailableforindividualnotificationconfigurationincludePhone,BBM Video,Email
Messages,BBM,Text Messages,Reminders,Facebook,Twitter,LinkedIn,
Foursquare,andOther Applications.
l Certainoptions,suchasEmail Messages,allowyoutoselectalertsandnotificationsettings
forindividualaccountswithintheapp.
l TheOther Applicationsoptionprovidesanextendedlistofappsthatcanbeconfigured.
Main Volume Settings

TheMain Volumesettingsmenuletsyousetmediaandappvolume.
Volume.
Settings> Main
2. Tosetthemediavolumefromthemenu,dragthevolumesliderleftorright.
3. TosetthevolumekeystoactasshortcutswithintheMusicapp,settheMusic Shortcutsswitch
toOn.
4. Tosetthevolumekeystoadjustmediavolumeatalltimes,settheAlways Adjust Media
VolumeswitchtoOn.
l Tosetthevolumekeystoadjustonlynotificationvolumewhenmediaisnotplaying,setitto
Off.
Accounts Settings
TheAccountssettingsmenuletsyouaddandmanageemail,calendar,contacts,messaging,and
socialnetworkingaccountsonyoursmartphone.
AccessAccountsSettings
Accounts.
Settings>
AddAccounts
Forinformationonaddingaccounts,seeAddAccounts.
Settings
130
Manage Accounts
Afteryouhavesetupyouraccounts(seeAddAccounts)usetheAccountssettingsmenusto
manageyouraccountoptions.
Accounts.
2. Tap
Settings>
andselectanoption.
l Add Accounttoaddanotheraccount.
l Set DefaultstoselectdefaultaccountsforEmailAddressandCalendar.
l Clear Local Contactstoremovelocalcontactsfromyoursmartphone.
l Clear Local Calendartoclearthesmartphonescalendar.
3. Tosetindividualaccountsettings,tapanaccountandselectyoursettings.
Tip: YoucanaccesstheAdd Accountoptionfromtheaccountsettingsscreenbytapping
toaccesstheSet Defaultsoption.
.Tap
Display Settings
TheDisplaysettingsmenuletsyouselectyoursmartphonewallpaper,brightness,screenlock
timeoutandsettings,andHDMIdisplayandaudiosettings.
Wallpaper
UsetheDisplaysettingsmenutosetyoursmartphoneswallpaper.
n SeeChangeWallpaperunderCustomizetheHomeScreen.
Font Size
UsetheDisplaysettingstosetyoursmartphonesdefaultfontsize.
Settings> Display.
2. TapFont Sizeandselectadisplayfontsize.
Brightness Settings
TheDisplaysettingsallowyoutoselectyourscreenbrightness.
Settings
131
Settings> Display.
2. DragtheBrightnesssliderleftorrighttoselectabrightnesssetting.
Screen Lock Settings

UsetheDisplaysettingsmenutosetlockscreensettingsincludinglockscreentimeout,gestureand
unlocksettings,andlockscreendisplaymessage.
ScreenLockTimeout
Settings> Display.
2. TaptheScreen Lock Timeoutdrop-downmenuandselectatimesetting.
ScreenLockGestures&PowerButtonSettings
Settings> Display.
2. Toallowtheslideupgesturetowakethescreenfromscreenlockmode,settheAllow
Gestures when LockedswitchtoOn.
3. Toallowthepowerbuttontounlockthescreendirectly,settheAllow power button to unlock
deviceswitchtoOn.
SetaLockScreenDisplayMessage
Youcanincludeatwo-linemessagetodisplayonthelockscreen.
Settings> Display.
2. TapLine 1orLine 2andtypeamessage.
Language and Input Settings

Yoursmartphoneletsyouchoosetheprimarylanguagefortextentryandthedisplayscreen
language,aswellascustomizeothertextinputsettings.
Change the Language

Followthestepsbelowtochangethephoneslanguage.
Language and Input.
Settings>
2. UnderDisplay Language,tapLanguageandselectanavailablelanguagefromthelist.
3. TapRegionandselectaregionalsetting.
Settings
132
l Theregionalsettingappliesappropriatedate,currency,andnumberformatsfortheselected
region.
l AdditionalregionaloptionsmaybeavailablesuchasMeasurement SystemandDistance
Measurement,dependingontheregionselected.
Text Input: Input Languages

Youcanselectthedefaultlanguagefortypingonyoursmartphone.
Language and Input> Input Languages.
Settings>
2. Toenablemultilinguallanguageinput,settheLanguage detectionoptiontoOn.
3. Tapanenabledlanguage,selectthesettingsyouwant,andthentapSave.
Text Input: Prediction and Correction

Setyoursmartphonespredictiondisplayandcorrectionbehavior.
Language and Input> Prediction and Correction.
Settings>
2. SettheswitchestoOnorOffforthepredictionandcorrectionoptions.Toclearanylearned
words,tapClear Learned Words.
l SettingShow PredictionstoOnletsthesmartphonesuggestpredictedwordsasyoutype.
Justtapasuggestedwordtoenteritandmovetothenextword.
l TheCorrection Behavioroptionsletyoucontrolauto-correctbehavior,wordsubstitution,
auto-capitalization,periodshortcuts,andlearningbasedonyourusage.
Text Input: Spell Check

Enableordisablespellcheckoptionsandcontrolyourpersonalspellcheckdictionary.
Language and Input> Spell Check.
Settings>
2. SettheswitchestoOnorOfftoturnspellcheckonoroffortoenableordisableotherspellcheck
options.
3. TapEdit Personal Dictionary >
spellcheckdictionary.
Settings
,typeaword,andtapSavetoaddwordstoyourpersonal
133
Text Input: Voice Dictation

Enableordisablevoicedictationandselectadefaultlanguagefordictation.
Language and Input> Voice Dictation.
Settings>
2. SettheDictationswitchtoOntoturnthevoicedictationoptionon.
3. TapLanguageandthentapalanguagetosetthevoicedictationlanguage.
Voice Control Settings

TheVoice Controlsettingsletyousetyourvoicerecognitionoptions,dictationsettings,andmore.
AccessVoiceControlSettings
Control.
Settings> Voice
FordetailsonVoiceControlandVoiceControlsettings,seeVoiceControlandVoiceControl
SettingsMenu.
BlackBerry Link Settings

TheBlackBerry LinksettingsmenuallowsyoutoconfigureyoursmartphonetouseBlackBerry
Linkwithyourcomputer.
AboutBlackBerryLink
WithsmartphonesrunningBlackBerry10OS,youcanuseBlackBerryLinkonacomputerto:
n ImportcontactsandcalendarappointmentsfromMicrosoftOutlooktoyourBlackBerry
smartphone.
n Syncmusic,pictures,videos,anddocumentsbetweenyoursmartphoneandyourcomputer
overaUSBconnectionoraWi-Ficonnection.
n Backupandrestoreyourdevicedata.
n Transfersupportedsettingsanddatatoyournewdevice.
n ManagemultipledevicesthatusethesameoradifferentBlackBerryID.
n Updateorreinstallyourdevicesoftware.
WithsmartphonesrunningBlackBerry10OSversion10.1orlater,youcan:
n Allowremotefileaccess,sothatyoursmartphonecanaccessfilesstoredinthelibrariesonyour
computer.
Settings
134
n Synccontactsandcalendarappointmentsbetweenyourdeviceandyourcomputer.
ConfigureBlackBerryLinkSettings
BlackBerry Link.
Settings>
2. ToturnBlackBerryLinkaccesson,settheBlackBerry LinkswitchtoOn.
3. TochangetheDeviceNameforBlackBerryLink,tapEdit Nameandtypeanewdevicename.
4. Tosetyoursmartphonetousethemobilenetworktotransferdata,settheUse Mobile
NetworkswitchtoOn.
Tip: FormoreinformationaboutBlackBerryLink,intheBlackBerryLinksettingsmenu,tapLearn
More.
BlackBerry ID Settings
TheBlackBerryIDsettingsmenuletsyousetoredityourBlackBerryIDandpassword.
AccessBlackBerryIDSettings
BlackBerry ID.
Settings>
ForinformationonBlackBerryIDandsettings,seeBlackBerryID.
BlackBerry Protect Settings

BlackBerry Protectincludesfeaturesdesignedtohelpyoufindyoursmartphoneandhelpprotect
yourdevice'sdataifyourdeviceiseverlostorstolen.Youcanmanageuptosevendevicesfrom
yourBlackBerryProtectaccount.
AfteryouturnonBlackBerryProtectinyourdevicesettings,visitprotect.blackberry.comandsignin
withyourBlackBerryID.OntheBlackBerryProtectwebsite,youcanviewthecurrentlocationof
yourdeviceonamap,makeitring(evenifit'sinsilentmode),ordisplayacustommessageonyour
lockeddevicetoprovideinstructionsabouthowtocontactyou.Ifyourdeviceisstolen,youcan
remotelylockit,changethepassword,ordeleteallofthedatafromyourdevice.
SetUpBlackBerryProtectonYourDevice
BlackBerry Protect.
Settings>
2. ToturnBlackBerryLinkaccesson,settheBlackBerry ProtectswitchtoOn.
3. Tobeabletoviewthecurrentlocationofyourdeviceonamap,tapLocation Settings.Setthe
Location ServicesswitchtoOn.
Tip: FormoreinformationaboutBlackBerryProtect,visitprotect.blackberry.com.
Settings
135
Security and Privacy Settings

Youcancontrolyoursmartphonessecuritysettingsincludingsettingandcontrollingpasswords,
lockingandunlockingyoursmartphone,controllingautomaticlockbehavior,anddeletingalldata
fromyoursmartphoneandmemorycard.
Set or Change a Smartphone Password

Ifyouforgetyoursmartphonepassword,itcan'tberecovered.Youcanresetyourpasswordwithout
knowingyourcurrentpasswordbydeletingallyoursmartphonedata.
Itisrecommendedthatyouregularlycreateandsaveabackupfileonyourcomputer,especially
beforeyouupdateanysoftware.Maintainingacurrentbackupfileonyourcomputermightallowyou
torecoversmartphonedataifyoursmartphoneislost,stolen,orcorruptedbyanunforeseenissue.
SetaSmartphonePassword
and Privacy> Device Password.
Settings> Security
2. SettheDevice PasswordswitchtoOn,andthenenterandconfirmyourpasswordandtapOK.
3. SelectyourPassword LockoptionsforLock Device After(selectatimeperiod),Allow Apps
to Extend Password Lock Time,orLock Device when Holstered.
TurnOfftheSmartphonePassword
n Toturnoffyoursmartphonepassword,settheDevicePasswordswitchtoOff,enteryour
password,andtapOK.
ChangetheSmartphonePassword
Password.
Settings> Security and Privacy> Device
2. TapChange Device Password,enteranewpassword,andtapOK.
Lock or Unlock Your Smartphone

Youcanlockthekeyboardtoavoidpressingitormakingcallsaccidentallyand,ifyouhaveseta
password,youcanalsolockyoursmartphonewithapassword.
Dependingonhowyouoryouradministratorsetyourpasswordoptions,ifyoudon'tuseyour
smartphoneforacertainperiodoftime,yoursmartphonemightlockwithapasswordautomatically.
LockYourSmartphone
Dooneofthefollowing:
Settings
136
n Toturnthescreenoffandlockthekeyboard,pressthePower On/Offbuttononthetopofyour
smartphone.
n Toturnthescreenonandunlockthekeyboard,pressthePower On/Offbuttonagain.
n Tolockyoursmartphonewithapassword,pressandholdthePower On/Offbuttonandthen
tap
UnlockYourSmartphone
1. PressthePower On/Offbuttononthetopofyoursmartphone.
2. Swipeupfromthebottomofthescreen,enteryourpassword,andtapOK.
Important: Ifyouenteranincorrectpassword10times,alldatawillbedeletedfromyour
smartphone.Itisrecommendedthatyouregularlybackupyoursmartphonesdata.
Change the Amount of Time before Your Smartphone Locks

Dependingontheoptionsthatyouradministratorsets,youmightnotbeabletoperformthistask.
Formoreinformation,contactyouradministrator.Ifyousetasmartphonepassword,youcan
choosewhetheryoursmartphonelocksautomaticallyafteracertainperiodoftime.
Password.
Settings> Security and Privacy> Device
2. UnderLock Device After,selectatimeinterval.

3. EnteryourpasswordandtapOK.
Media Sharing Settings

TheMedia Sharingsettingsletyoudeterminehowandwheretosharemediamileswithsupported
DLNACertifieddevices.
About Media Sharing

YoucanwirelesslysharethemediafilesonyoursmartphonewithsupportedDLNACertified
devices,suchascomputers,TVs,orotherhomeentertainmentequipment.Youcanshareyour
mediafileswirelesslyusingoneofthefollowingmethods:
Play on: IntheMusic,Pictures,andVideoapps,usethePlayonfunctiontoautomaticallyplayor
viewafileonaselectedDLNACertifieddevice.
Media Sharing: IntheMediaSharingsettings,ifyouhaveselectedaDLNACertifieddeviceto
sharemediafileswith,thatDLNACertifieddevicewillbeabletowirelesslyaccessyourmediafiles.
Tip: FormoreinformationaboutDLNACertifieddevices,visitdlna.org.
Settings
137
Set Media Sharing Options

UsetheMedia Sharingsettingsmenutodeterminewhatkindsofmediayoudliketoshare,and
alsoselectdeviceswithwhichtoallowsharing.
Settings> Media Sharing.
2. Toturnmediasharingonorofffordifferentmediatypes,settheindividualswitchesforShare
Music,Share Pictures,andShare VideostoOnorOff.
3. Tograntaccesstodevicessotheycanaccessyourmediafiles,tapDevicesandselectthe
checkboxbesideeachdevicetowhichyouwanttograntaccess.
l Tostopsharingwithaspecificdeviceordevices,clearthecheckbox.
Date and Time Settings

UsetheDate and Timesettingsmenutoselectyourdateandtimeoptions,includingtimezoneand
timezoneupdating,timedisplayoptions,andwhethertousethenetworktosetdateandtime
automatically.
Settings> Date and Time.
2. Selectyouroptions.
l TapTime Zoneandtapyourcurrenttimezone.
l TapAuto Update Time Zoneandselectanupdatingoption(On,Off,orPrompt).
l Settheswitchfor24-Hour TimetoOnorOff.
l SettheswitchforSet Date and Time AutomaticallytoOntoallowthenetworktosetyour
smartphonesdateandtime.SettheswitchtoOffandthentaptheDateandTimedropdownmenusifyouprefertosetthedateandtimemanually.
Software Updates Settings

TheSoftware Updatessettingsmenuletsyoucheckforandinstallupdatestoyoursmartphones
BlackBerry10software.
Settings> Software Updates.
2. TapCheck for Updates.

Formoreinformationaboutupdatingyoursmartphone,seeSoftwareUpdates.
Settings
138
Search Settings
TheSearchsettingsmenuletsyousetyoursmartphonessearchoptions,includingsearchhistory,
categoriesincludedinsearches,andwhethersearchincludesextendedproviders.
Settings> Search.
2. Tapatabatthetoptoselectasettingsoption.
l History: SettheSearch HistoryswitchtoOntoturnsearchhistoryon.Toclearsaved
history,tapDelete Search History.
l Categories: Selectorclearthecheckboxtoincludeorexcludespecificcategoriesfrom
yoursearchresults.
o Resultsarereturnedinorderaccordingtothecategorieslist.Tochangetheorder,touch
andholdacategoryanddragitupordownthelist.
l Extended: Selectorclearthecheckboxtoincludeorexcludeextendedprovidersfromyour
searchresults.
Storage and Access Settings

TheStorage and Accesssettingsmenuletsyousetaccesstostorageandviewandconfigure
availablestorageoptions.
Access to Storage
UsetheStorage and AccesssettingsmenutosetyourUSBandWi-Fistorageaccessoptions.
Settings> Storage and Access.
2. TaptheUSBConnectiondrop-downmenuandselectanoption.
l Autodetecttoautomaticallydetecttheoperatingsystemtypewhenconnectingtoa
computerviaUSB.
l Connect to WindowstosetyoursmartphonesconnectiontoWindows-only.
l Connect to MactosetyoursmartphonesconnectiontoMac-only.
3. SettheswitchforAccess using Wi-FitoOnifyouwanttoallowaccessusingaWi-Finetwork
topersonalfilesstoredonthesmartphoneormediacard.
Device Storage Details

UsetheStorage and Accesssettingsmenutocheckyourdevicestorageinformation.
Settings
139
2. TapDevice Storage Detailstoviewinformationaboutspaceremaininginsmartphonestorage

andhowmuchstorageisbeingusedbyspecificdevices.
Media Card Details

UsetheStorage and Accesssettingsmenutocheckandmanageyourmediacardstorage
informationandoptions.
2. TapMedia Card Detailstoviewinformationaboutusedandremainingmediacardstorage.
FormattheMediaCard
Youcanformatyourmediacardtohelpresolveanissuewiththemediacard.Whenyouformatyour
mediacard,allofyourmediacarddataisdeleted.
2. TapFormat Media Cardandfollowthepromptstoformatthecard.

Warning: Theformattingprocedureerasesallthedataonthemediacard,afterwhichthefiles
CANNOTberetrieved.Topreventthelossofimportantdata,pleasecheckthecontentsbeforeyou
formatthecard.
WipeDatafromtheMediaCard
Tohelpprotectyourprivacy,youcanpermanentlydeleteallofyourmediacarddata.Dependingon
theamountofdata,thisprocessmighttakesometime.
2. TapErase Media Cardandfollowthepromptstoerasethedata.

3. Onceithasfinished,youmustformatthecardtouseitagain.
SetUSBMassStorageOption
IfyousettheUSBMassStorageoptiontoOn,yourmediacardcontentsareaccessibleonlyfrom
theUSBdevicetowhichyoursmartphoneisconnected.Thisallowsyoutouseyoursmartphoneas
aUSBdrive,suchastoplaymusicfromyourcarsstereo.
2. SettheUSB Mass StorageswitchtoOn.

3. TapOK.
Settings
140
Location Services Settings

TheLocation Servicessettingsmenuletsyouturnlocationservicesonoroffandconfigureyour
locationpreferences,apppermissions,history,andmore.
AccessLocationServicesSettings
n Swipedownfromthetopofthescreenandtap
Settings> Location Services.
Fordetailsonyourlocationservicesoptions,seeSetYourSmartphonesLocationServicesOptions.
Payment Options Settings

ThePayment Optionssettingsmenuletsyousetuporchangethepaymentoptionsstoredfor
purchasesyoumakefromtheBlackBerryWorldstorefront.
Settings> Payment Options.
2. Followthepromptstosetuporupdateyourpaymentoptions.
Accessibility Settings
TheAccessibilitysettingsmenuletsyouconfiguresettingstoimproveaccessibilityforsmartphone
users,includingscreenmagnification,displaysettingssuchasbrightnessandfontsize,hearingaid
compatibility,andTTYsettings.
Accessibility: Magnification
SettingthemagnificationoptiontoOnintheAccessibilitysettingsmenuletsyouincreaseor
decreasethemagnificationofthescreenbyslidingyourfingersapartorpinchingthemtogether.To
movearoundamagnifiedscreen,slidetwofingersinthedirectionyouwanttogo.
Settings> Accessibility.
2. SettheMagnify ModeswitchtoOntoturnonmagnification.
Accessibility: Screen Brightness and Font Size

Forinformationonsettingyourdisplaysettingstoincreaseaccessibility,seeBrightnessSettingsand
FontSize.
n Swipedownfromthetopofthescreenandtap
settingsmenu.
Settings
Settings> Displaytoaccessthedisplay
141
Accessibility: Hearing Aid Settings

TheAccessibilitymenuprovidesaccesstoyoursmartphonesHearingAidCompatibility(HAC)
settings.
2. TapHearing Aid Settings.

3. SettheHearing Aid ModeswitchtoOntoimprovecompatibilitywithsomehearingaiddevices.
Accessibility: TTY Mode

UsetheTTY Settingsmenutoconfigureyoursmartphoneforusewithteletypewriter(TTY)
devices.
ATTY(teletypewriter,alsoknownasaTDDorTextTelephone)isatelecommunicationsdevicethat
allowspeoplewhoaredeaf,hardofhearing,orwhohavespeechorlanguagedisabilities,to
communicatebytelephone.
YoursmartphoneiscompatiblewithselectTTYdevices.Pleasecheckwiththemanufacturerofyour
TTYdevicetoensurethatitsupportsdigitalwirelesstransmission.YoursmartphoneandTTY
devicewillconnectusingaspecialcablethatplugsintoyoursmartphonesheadsetjack.Ifthiscable
wasnotprovidedwithyourTTYdevice,contactyourTTYdevicemanufacturertopurchasethe
connectorcable.
EnableTTYMode
2. TapTTY SettingsswitchtoOntoturnonmagnification.
3. SettheTTYswitchtoOn.
Settings
142
Copyright Information
2013Sprint.SprintandthelogoaretrademarksofSprint.
2013BlackBerry.Allrightsreserved.BlackBerryandrelatedtrademarks,namesandlogosare
thepropertyofResearchInMotionLimitedandareregisteredand/orusedintheU.S.andcountries
aroundtheworld.
Othermarksarepropertyoftheirrespectiveowners.Screenimagessimulated.
Copyright Information
143
Index
3
3WayCalling30
3G72
4
4G72
A
AboutSettings125
AboutVPN76
AccessMessages29
AccessMusicApp61
AccessibilitySettings141
Accounts
Add39
Manage131
Settings130
AccountsandMessaging38
Activate3
AddBBMContact44
ScanBarcode43
AddContactFromBlackBerryHub35
AddContactUsingContactsApp35
AddContacts35
AccountSyncing36
AddEmailAccounts39
Advanced40
AddtoChat45
AirplaneMode126
AlarmClock106
AndroidApp
Navigating16
AnswerCall28
Apps19
AppsandEntertainment51
B
BBMChat44
BBMIcons46
BBMStatus45
BBMVideoChat47
Options48
BBMVideoChatRequest48
BlackBerryBrowser68
Index
BlackBerryHub38
Overview38
SendMessages41
BlackBerryID22
ChangeInformation24
ChangePassword24
Create23
Settings135
SignIn23
BlackBerryLink
Settings134
BlackBerryMessenger
Basics42
BLackBerryMessenger43
BlackBerryProtect135
BlackBerryRemember97
BlackBerrySoftware
Updates115,138
BlackBerryStoryMaker91
BlackBerryWorld51
BrowseCategories52
DownloadorBuy53
PaymentMethod54
Reinstall54
Search52
Bluetooth111
Automaticallyconnect113
Carkitaccess113
Connection112
Deletepaireddevice112
Disconnectfromdevice112
Pairing112
Settings127
Turnonoroff111
Bookmarks71
Brightness
Settings131
Browser
AccessInternet69
Appscreen68
Basics68
Bookmarks71
Readermode71
Searchengine69
Sharelinksorpictures70
Tabs70
144
C
Calculator110
Calendar93
Access93
Changeemailaddress96
Color97
Createevent94
Deleteevent96
Editevent95
Generalsettings97
Hide96
Invitepeople95
Setdefaultemailaddress96
Viewevents94
CallList31
CallWaiting29
Camera80
Appscreen81
Frontandback81
Recordavideo82
Settings84
Switchmodes81
Takeapicture81
CameraandVideo80
CameraCaptureSettings84
CameraSettings
General85
CheckVoicemail29
Clock105
Alarmclock106
Bedsidemode109
Changeclockface106
Timer108
Compass60
CompleteSetup4
Contacts33
Managing33
ContactsOverview33
D
DataServices72
Mobiledatasettings74
Date
Settings138
DefaultLanguage133
DeleteBBWItem54
DeleteContacts37
DeviceName
Change125
Display
Brightness131
FontSize131
ScreenLock132
DisplaySettings131
E
EditContacts36
EndCall28
F
Facebook49
VoiceControl103
FontSize131,141
G
Games65
GamesApp
AddFriends65
AddGame66
GamesProfile65
Gestures11
GetStarted1
GlobalRoamingMode
Enable117
GPS
FindPlace57
H
HAC142
HearingAidCompatibility142
HomeScreen17
Customize18
HomeScreenItems17
I
InternationalRoamiong
Statusmessages121
InternationalVoicemailService118
InternetTethering78
Settings128
InviteFriends66
K
Keyboard24
Index
145
KeyboardShortcuts25
KeyboardTips25
L
LangugeandInput132
LinkContacts37
LinkedIn50
VoiceControl104
Links
Sharefrombrowser70
LocationServices30,36,55,79
Settings141
LocationServicesOptions55
LockPhone136
LockTime137
M
Magnification141
MainVolume
Settings130
MakePhoneCalls27
ManageAccount6
MapSettings59
Maps56
ChangeRoutePreferences58
MuteVoice-GuidedDirections58
TrafficInfo58
Turn-by-TurnDirections57
MarkFavorite66
MediaCard
Erase140
Format140
Settings140
MediaSharing137
About137
Options138
Messages
SendwithVoiceControl102
MinimizeApps14
MobileDataSettings74
MobileHotspot77
DisconnectDevice78
Settings77,128
MobileNetwork
Settings126
MoveItems13
Music61
Index
MusicApp
Playlists64
Volume63
MusicTips63
MyPlaces59
N
NavigationandMaps55
NetworkConnections
Settings126
NewFeatures8
NFC113
Sendafile114
Settings115,128
Turnon114
NotificationIcons22
Notifications
Individual130
Mode129
Options129
Settings129
P
Password
Smartphone136
PaymentOptions141
Phone27
PhoneCall
Makeandreceiveinternationally118
UsingVoiceControl101
PhoneCallOptions29
PhoneCalls
MakeorAnswer27
PhoneOverview27
Picture
Take81
Pictures86
Appscreen86
Edit87
Options87
SetasWallpaper87
Share90
Sharefrombrowser70
Sharefrommessaging90
SharefromPicturesapp90
TakeusingTimeShiftmode83
Viewpictures86
Zoom,pan,orrotate87
146
PinMapLocation57
PingContact44
PlayMusic62
DLNACertifiedDevice63
PredictionCorrection133
PrivacySettings136
R
ReaderMode71
Remember97
Addentry98
Changeanentry99
Createfolder98
Deleteentryorfolder100
Foldercolor99
Recordvoicenote99
Viewentrieswithsametag100
RemoveAccounts41
S
ScanQRCode52
ScreenBrightness141
ScreenLock
Settings132
ScreenMagnification141
Scrolling11
Search
Settings139
VoiceControl101
SearchEngine69
SecuritySettings136
SelectItems12
SendEmail41
SendMessages42
SendMMS41
SendTextMessages41
SetUpSmartphone1
SetUpVoicemail5
Settings124
BlackBerryID135
BlackBerryLink134
BlackBerryProtect135
Language132
Menu124
Password136
ShareContacts37
ShareInternetConnection77
ShowMenus15
Index
Slider12
Smartphone
ChangeLanguage132
SmartphoneBasics8
SmartphonePassword136
SocialNetworkingAccounts49
Add40
SignIn49
SoftwareUpdates115,138
SpeedDial30
SpellCheck133
SprintAccountInformation5
SprintAccountPasswords5
SprintMusicPlus64
Download64
Install64
SprintSupportServices7
SprintWorldwide116
Activate116
Assistance122
CDMAdataservices121
DataRoaming120
Dataservice120
GSM/UMTSdataservices120
Makeandreceivecalls118
Roamingstatus121
SIMcard116
Stopwatch107
Storage
Devicestoragedetails139
USBaccess139
StorageSettings139
StoryMaker91
Createstory91
Deletestory92
Editstory91
Settings92
T
Tethering78
SettingsMenu79
TextInput
VoiceDictation134
Time
Settings138
TimeShift83
Replaceexpression83
Takeapicture83
Timer108
147
Tools93
TTYMode142
TurnOnorOff16
Twitter49
VoiceControl103
Typing24
U
UnlockPhone136
Updates8
Software138
USBMassStorage140
V
Video
Record82
Settings84
Videos88
Changedisplaysize89
Edit89
Options89
Share90
Sharefrommessaging90
Watch88
ViewHub14
VoiceControl100
Facebook103
LinkedIn104
Makephonecalls101
Notesandmemos104
Reminder102
Search101
Sendmessages102
Setalarm103
Setmeeting102
Settings104,134
Twitter103
VoiceDictation103
Settings134
Voicemail29
Accessinternationally119
Internationalaccessnumber119
Internationaltroubleshooting120
VoicemailSetup29
Volume
Settings130
VPN76
LogIn76
Index
Settings129
W
WakeUpSmartphone11
Wallpaper131
WebandData68
Wi-Fi74
Connecttonetwork74
Deletesavednetwork75
Disableorenablesavednetworks75
Settings126
WirelessCoverageIndicators72
WorldClock108
Y
YourPhoneOverview8
YourSmartphone
Overview1
Z
Zoom13
148

Blackberry q10 User Manual

Încărcat de

Informații document

Drepturi de autor

Formate disponibile

Partajați acest document

Partajați sau inserați document

Opțiuni de partajare

Vi se pare util acest document?

Este necorespunzător acest conținut?

Drepturi de autor:

Formate disponibile

Blackberry q10 User Manual

Încărcat de

Drepturi de autor:

Formate disponibile

Availableapplicationsandservicesaresubjecttochangeatanytime.

Getting Started: Your Smartphone

Set Up Your Smartphone

Activate Your Smartphone

l Activate on your computer:

Complete the Setup App

Sprint Account Information and Help

Sprint Accounts Passwords

Manage Your Account

Sprint Support Services

Your Smartphone at a Glance

Updates and New Features

Essential Smartphone Gestures

Wake Up Your Smartphone

Scroll and Move between Items

Zoom In to or Zoom Out from the Screen

Move Items from One Place to Another

Minimize Apps and Show Your Active Frames

View the Hub

Show the Menus

Navigating within an Android App

Turn Your Smartphone On or Off

Your Home Screen

Access Items on the Home Screen

Customize the Home Screen

2. TapBlackBerry ID,andthentapCreate New.

Sign in to an Existing BlackBerry ID

2. TapBlackBerry ID,andthentapSign in.

Change Your BlackBerry ID Information or Password

Your Smartphone Keyboard

Your Smartphones Phone at a Glance

Make and Answer Phone Calls

Make Phone Calls

Answer or End a Call

Check Your Voicemail

Use Another Phone to Access Messages

Phone Call Options

Set Up Speed Dial

> Keypress Speed Dial.

Viewing, Filtering, and Sorting Contacts

3. UnderShow Account in Contact List,setanyaccountsyoudontwanttoseetoOff.

3. TapthefieldunderSort Contacts by,andthentapanoption.

Add a Contact Using the Contacts App

Add a Contact From BlackBerry Hub

Add a Contact from the Phones Call List

Add Contacts through Syncing with Accounts

Accounts and Messaging

About BlackBerry Hub

BlackBerry Hub at a Glance

Accounts and Messaging

Add Email Accounts

2. TapEmail, Calendar and Contacts.

Accounts and Messaging

Add Email Accounts: Advanced Setup

2. TapEmail, Calendar and Contacts.

Add Social Networking Accounts

Accounts and Messaging

Remove Accounts from Your Smartphone

Send Messages from BlackBerry Hub

Send Text and MMS Messages

Accounts and Messaging

> Text Messages.

Send Facebook, Twitter, or LinkedIn Messages

> Facebook,Twitter,orLinked In.