A

PROJECT REPORT
ON

RESOURCE DIMENSION

Submitted by:
ABDUL SAQIB

BMBA153009

AZHAR IQBAL

BMBA153

Submitted to:
Sir, MUHAMMAD UMAR TOOR

ACKNOWLEDGMENT

The success and final outcome of this project need a lot of guidance and assistance from
many people and we extremely fortunate to have got this all along the completion of our
project work. Whatever we have done is only such guidance and assistant and we would
not forget to thank them. We respect and thanks Mr. MUHAMMAD UMAR TOOR for
giving us an opportunity to do this project work and providing us all support and
guidance which made us complete this assignment. We are extremely grateful to him for
providing such a nice support and guidance.
We would like to express our sincere gratitude to Mr. FARROKH SULTAN head of
resource dimension and manager in the group of companies give us opportunity and time
to complete this project.
And we also thanks to Mr. JAZIB BIN WHEED assistant HR manager for giving us time
and support. Without his support it wouldnt possible.
We are also thankful to other members of the company for their effort and cooperation.
We are greatly thankful to our parents for their prayers and for providing us all the
resources which we need for the accomplishment of this project.

TABLE OF CONTENTS

EXECUTIVE SUMMARY

OUR RESPONDENT INTERVIEW

We conducted our interview on 7th may with Mr. FARRUKH SULTAN. He

working in two different designation one as head of resource dimension and other as HR
manager in the group of companies in his office. We asked him to give some basic
information about the company and five previous issues face by the resource dimension in
the area of human resource management. He also answered the solutions applied by the
company for these issues. We also questioned him about the issue currently the company
facing and the available alternatives the company can use to solve the problem.

Company introduction:

Resource dimension is basically a service company providing the support role in the area of
human resource services, networking, administration, finance and monitoring and support to a
group of companies. Resource dimension is providing HR solutions to the group of companies.
These companies are conducting different types of businesses. In the HR there are verities of
services providing by the resource dimension which include job advertisement (internally and
externally using different channels) recruitment and selection, training and development, policies
and procedures and performance appraisal. The company is having strength of 250 employees
operating in different departments. These employees are well trained and motivated by the
resource dimension to provide the best, unique and on time services to the client companies.
The company providing variety of services to the client companies in the field of HR which are
capital administration, strategic human resource management, enterprise administration,
enterprise network management and training and development.

Vision
Providing a great experience to our clients by providing one window solution to their
satisfaction targeting their business need in the field of HR, Administration, Networks
and Finance.

Mission
We at Resource Dimension thrive to provide up-to-date integrated support services for
business solutions.

Company Core Values

Professional Integrity
Customer Satisfaction
Teamwork
Company Loyalty
Corporate Information

Program Management

Syed Ahsan
Raza
Quality
Assurance

Syed Ahsan Raza

Networks & Security
Cafe Management

Housekeeping
General Administration

Finance & Accounts

Training & Development

Monitoring & Security
Employee Relation

CLIENT COMPANIES
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Recruitment

Company Head

ORGANIZATIONAL HIRARICHY

Company Head- Vivid Business

Consultant

Resource Dimension
Farrukh Sultan

Software Development

Web Development

Application Development

Graphics & Design

Program Management
Project Management

Online Marketing
Content Management

Green Soft
Technologies
Armaghan Adil

Program Mgt.

C
L
I
E
N
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Design & Development

Biz Support 365

Raazi Shakil Qidwai

Sales & Support

Business Development
Quality Assurance

Content Verge
Haris Bin Tariq

Research

C
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P
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Procurement
Online Advertisement
Application Development

Ad Reach Max
Uzair Jamal

Area of operations
Resource dimension is basically a service company providing the support role in the area of
human resource services (HR consultancy), networking, administration, finance and monitoring
and support to a group of companies

HR CONSULTANCY
Under the head of human resource consultancy the resource dimension provide all the services
necessary for the client companies in the market for survival and competing with rivals. Human
resources is the broad areas of operations for the resource dimensions due to this resource
dimension focusing on it continuously to improve with time and sustain reliable.
These HR consultancy services are the following:

Human capital management

Strategic HRM
Enterprise administration
Enterprise network management
Training and development
Program management

HUMAN CAPITAL MANAGEMENT

Widespread human capital management services provided by resources
dimension help companies to succeed.
Whether your company is small or large you may not the expertise in human
capital management or yours company May bearing greater cost on managing
itself. Therefore, resource dimension providing human capital management to your
company with low cost and greater quality which save you time and money that
you can spend in focusing on your core competencies to generate greater value
and success to the company. Resource Dimension provides clients with an industry
leading Human Capital Management service.
The benefits of connecting with us should be immense for your organization, and
you would observe far reaching impact over the time. The stress and worries that
we take away from the company heads and their managers are often more
valuable than the financial advantages you would get from our services.
Resource dimension have a high experience and skilled personnels who providing
to the client companies smarter and innovative human capital management
services. These services make them able to compete and earn greater market share
from those of rivalries. The team members at resource dimensions have a high

level of dedications and hardworking abilities which they willing to put in all for
clients sake.

STRATEGIC HRM
Resource dimension providing world of the art Strategic human resource management services
which include human resource components such as hiring, discipline, and payroll, and also
involves working with employees in a collaborative manner. The managing of these components
boost retention, improve the quality of the work experience, and maximize the mutual benefit of
employment for both the employee and the employer
Strategic HRM gives direction on how to build the foundation for strategic advantage by creating
an effective organizational structure and design, culture, employee value proposition, systems
thinking, an appropriate communication strategy and preparing an organization for a changing
landscape
Innumerable hours and capital go to training and developing of the employees and if these plans
not work then all of these resources spend on goes waste. So therefore it is a good decision for

the organization to outsource these resources from the external sources which decreases the cost,
time energy and risk.
Resource Dimension can provide you with strategic HRM (Human Resource Management)
services that provide all of the benefits of employee development, without any of the extra
expenses, legal issues or stress. We will put a focus on increasing your organizations profits, by
way of employee progress.
The resource dimension has been providing continuously from the past employee development
for a number of companies working in different industries. The resource dimension distinguishes
itself in the industry from that of competitors through on time and unique services with low cost
which rewarded in return resource dimension with large market share in a very limited period of
time.

Enterprise Administration
Routine administration tasks are what make an office run smoothly. The admin personnel and
the duties they perform allow the rest of your staffers to perform their jobs without

interruptions. It is difficult to create and maintain an efficient and dedicated administration

department, while you are trying to focus on building your business and looking for ways to
boost its growth. Why not outsource your administration services to Resource Dimension? Let
us handle the blue-collar work, so you can put all your efforts towards the success of your
business.
We provide companies of all sizes and types with a range of scalable enterprise administration
services. The most prominent feature of our services is that the clients only pay for the services
they need, which can help them reduce their expenses. We can provide you with personnel, as
well as the required equipment, which can fill the role of your administration department
adequately

Enterprise Network Management:

Resource dimension has Providing Reliable Enterprise Network Management
Solutions at Every Scale.

In today era of globalization increase the use of information technologies which satisfy the
needs of companies in completing their day to day operations, record keeping, financing,
communicating and interconnecting.
Today companies are dealing with the development and maintenance of IT infrastructure,
operating machines and hiring and managing employees. If the company has not having
expertise in the communication and IT infrastructure then it needs to outsource these services
to some external player. The resource dimension has the expertise in these services and tools,
equipments and technologies to enable the company to run their activities without being
worried. These are all expenses that can be made affordable, by simply outsourcing the system
management services to Resource Dimension.
Our Enterprise Network Management service will drastically boost the reliability and
performance of the computer systems and their connectivity in your organization. With our

service, you will receive the same level of service as you would receive from an in-house
networking department. Our expert team will be wholly dedicated to keeping your
organizations computer network run smoothly.We have hired the best professionals in the this
field. They have extensive experience in developing and handling simple to complex computer
systems and networks.

TRAINING AND DEVELOPMENT:

WEHELPYOUSTRATEGIZEONTHEAVAILABLEHUMAN
RESOURCES.

Training and Development Programs can significantly increase the overall performance of an
organization. These training are planned programs and practices that help in the improvement of
an employees performance, regarding his skills, attitude, knowledge, and behavior.

Corporate training is believed to be the modern approach to Training and Development. Training
is now considered more of retention than a costly process. The purpose of training sessions is to
develop a skilled and determined workplace for an organization.
Through Training and Development, employees can achieve their personal goals, therefore,
enhancing an individuals contribution to the organization. And it also helps in ensuring the
responsibility of the organization to the needs and challenges of the society, ethically and
socially.
Resource dimension training focuses on the activities that would assist the employee in
developing for their current jobs, and to develop them for their future roles.
The different training and development programs are running by resource dimension which are
the following
On-The-Job Training

Resource dimension offer on-the-job training program, where the employee gets a hands-on
experience regarding the job, with only instructions from the supervisor. Hence, the employee
learns by observing and handling the job himself.
Professional Training

In some fields, i.e. IT and such, professional training should be done on a regular basis. Resource
dimension deliver vocational training programs that help an individual to be up-to-date in their
professional field.
Team Training

A team-building exercise is an example of team training. The purpose of team training is to have
a team which help members knowing their jobs and responsibilities of their individually and
collectively and make help in relationship building. Our team training program is a process that
motivates the team to improve decision-making, problem-solving and team development skills
for the improvement of the business.
Coaching

Resource dimension is coaching to employees to receive training one-on-one with professionals.

Offering coaching sessions are helping in enhancing the employees knowledge. It provides
trainees chance to ask questions and receive answers.
Role Playing

Role playing helps the employee to act out the issues that can occur in an
organization. Role play can take place between two people or a group of people to
demonstrate the issues that can take place. Resource dimension create an
environment where the employees can practice role-playing.
Outdoor Training

Outdoor Training is a method of training employees outdoors through activities, games, tasks etc.
through physical activities which helps in team building, strategy making, personality
development; crisis management etc. resource dimension has been organizing such outdoor
activities for the recreational values.
Feedback and Survey

RD deploys Feedback and Survey forms to the employees so that organization can be improved
according to an individuals need. If an individual employee performs to his fullest, the
organization prospers.

PROGRAME MANAGEMENT:

WE PROVIDE PROGRAM MANAGEMENT TO BRING SUSTAINABLE

CHANGE TO YOUR BUSINESSES.

With an aim ensure that all projects meet their operational, expense and time-related goals,
project management plays a significant role in business operations. For multiple project
implementations, program management can help in controlling and managing crossdependencies. By combining consultancy, delivery and operations into a well-defined program
management, a systematic way of managing resources and assets is provided.
Project managers at resource dimension identify your strategic options and formulate specific
integrated projects suitable and feasible to your business dynamics. Managers at resource
dimension are experienced to help your company in delivering a course of action that manages
risks, time, cost and quality. They provide the leadership to preserve the control and transparency
over the process. The course of action in this management process helps you either to moderate
the risks or to realize business opportunities.
Resource dimension is managing, scheduling, controlling and monitoring your company core
projects which increase your productivity, market share and your stakeholders satisfactions.

HUMAN RESOURCE ISSUES IN RESOURCE DIMENSIONS

I.

interconnectivity

Initial issue faced by the company is of the interconnectivity. The reason is of

the resource dimension is a group of companies and there is only one service
provider to all the companies. With huge number of employees working
twenty four hours is a challenge for the company to interconnect them with
each other in the top down workflow.
Solution:
The human resource department came on the board all the
departments and discusses to resolve the issue being faced by the
organization. The HR department has interaction with each employee
operating in all the concerned companies to solve their problems. The
company has top down interconnectivity in the organization. Currently four
professionals are working on the interconnectivity issue to solve it. The
company facing the interconnectivity issue constantly and constantly
working on the issue to solve.

II.

Structural

People who work together in organizations need a defined system or structure through which
they relate to each other and through which there can be a coordination of their efforts. The
defined relationships among the elements of an organization, namely people, tasks, structure, and
information and control processes - that characterize all organizations is referred to as
organizational structure. Mechanistic structures are appropriate for static environments and
organic structures for dynamic environments
The resource dimension providing services to five different companies, these companies has
different structures of their own made it difficult for the HR managers and teams to handle every
aspect of labor relations and structures within the organization which playing a pivotal role in
ensuring organizational continuity and long-term success.

Structures include compensation structure, employees payroll structure, induction and training
structures etc. The HR team is also dealing with grievances that employees and management
might have.

Solution:
The resource dimension now provides different human personnels in teams with
different tasks to manage the compensation, payroll and other structures of different companies..
Resource dimension provide different structures to the client companies according to their needs
and working environment to motivate coordinate and satisfy their employees to reward company
with higher productivity and a good market reputation.

III.

POLICY AND PROCEDURES.

Policies and procedures are designed to influence and determine all major decisions and
actions, and all activities take place within the boundaries of the organization. policies are
principles, rules, and guidelines formulated by resource dimension for the concerned
companies and for itself to reach its long-term goals. These policies are published in a
booklet or other form that is widely accessible to the organization.
Procedures are the specific methods employed to express policies in action in day-to-day
operations of the organization. Together, policies and procedures ensure that a point of
view held by the governing body of an organization is translated into steps that result in
the achievement of the organization goals.

Solution:
Definitely the five companies have operating in different environments and
business activities. So, one policy cannot cater the operation of all the companies.

Therefore, the resource dimension writes the policies for each company and make
changes to the policies according to the needs and the situation arise. The resource
dimensions making effort to write and adjust the police to be acceptable to the companies
and to the resource dimensions.

IV.

DICIPLNARY CONDUCT AND PROCEDURES

A disciplinary procedure is a process for dealing with perceived employee misconduct. A

disciplinary rules and regulations are established and provided to employees by the resource
dimension to create a good working environment in the organization. Misconduct of employees
and use of drugs reduce the productivity of the employees by their selves and as well having a
negative externality on the others working at resource dimensions. There are well defined rules
and regulations of the disciplinary codes of conduct at resource dimension for all employees with
regard to justice irrespective of the person and his position in the organization. The disciplinary
procedures are very important for the resource dimension success because it provide a good
working environment to the employees.

Solution:
At resource dimension the discipline area is very large and difficult one because it
deals with the employees of five different companies. Each person mind is a unique filter
depending on their culture, education, experience, attitudes, behavior, personal likes and dislikes
etc. these variables make it challengeable for the resource dimensions to design and deliver
disciplinary code of conduct for each company employees which are acceptable and to provide
leadership and coordination to come on board all employees to follow these rules and
regulations. The smoking is not a good habit and restricted at job place in resource dimensions
but otherwise the smoking zones are available where the employees can smoke at break times.
Resource dimension have been in use a wide range of disciplinary procedures to eliminate the
misconduct of the employees.
These procedures are of the different types include

1. General Principles
2. Informal Procedure
3. Formal Procedure
4. Disciplinary Hearings etc.

THE CURRENT ISSUE

OF
RIGHT SIZING:

Rightsizing means reducing employee numbers so that the workforce is the "right" size
for the amount of work that needs to be completed and restructuring with the goal of
reducing costs and improving efficiency and effectiveness.
The main objective of rightsizing is to gain control on the cost and to maximize the
profitability.
The resource dimension is a project based organization and taking new projects on daily
basis. For these projects the company hires different individuals to fulfill the projects
human resource needs. The human resource is in need in the company up to the time
when the projects are going on but when the projects are closed the surplus of human
resource arise. This is the big issue for the company to manage on daily bases this excess
amount of human resources.
All staff of the company taking the same benefits from the company whether working or
not. So it is very necessary for the company to right size to the extent fulfilling the needs
of the company.

Currently the company facing the right sizing issue because the company closed two to
three projects and having surplus staff.

SOLUTIONS BY THE COMPANY

The company takes different steps for right sizing sometimes the excess staff is
shifted to other projects if they can best fit in the required role or this excess staff is
transfer to other companies by the resource dimension. They try their best to retain the
staff but if the hired staff is not at work they cost the organization by taking salaries and
other rewards from the company. Therefore, the right sizing is big issue for the dimension
to excel the organization by best utilizing the human resource.

OUR RECOMMENDATIONS ON RIGHT SIZING

The resource dimension need to rotate the staff in many departments in the
organization to make them multitasking so at the time they can be fitted from the
excess department to in the department where is the shortage of employees.
Resource dimension need to hire the employees on contract bases and part time
employees so the staff can be fired after the project completion.

The organization need to best plan there activates to reduce the possibility
and need for right sizing.

The reduction in numbers to achieve right-sizing can be achieved in some ways

like freeze on non-essential recruitment, early retirement, voluntary severance etc.

REFRENCES