ELECTRONIC ARTS ONLINE SERVICE

MEMBERSHIP AGREEMENT
FOR THE PCCD
Welcome to the Electronic Arts online
service for PCCD products. By
registering for this Service and using
its features, you have agreed to the
terms and conditions in this document,
in the Electronic Arts Privacy Policy
and the AOL Name Agreement. This
document has two parts: the Rules of
Conduct and the Terms of Service.
* The Rules of Conduct segment includes
important rules about how you are
expected to act when you are using the
Service.
* The Terms of Service segment includes
important information about how
Electronic Arts runs this Service, and
the conditions and limitation that you
agree to as a user of the Service.
PLEASE READ THIS ENTIRE AGREEMENT
CAREFULLY.
[Note: In this agreement, we will use
the term "Service" to mean the EA online
service and the term "Account" to mean
your account with the Service. Also,
Electronic Arts is sometimes referred to
as "EA" or "we".]
A.

RULES OF CONDUCT

We are in the business of providing

interactive entertainment, and we want
to make the experience a great one for
everybody. So, we do not condone or
permit users to ruin the experience of
other players by using offensive and/or
harassing conduct on the Service.
[Note: The Rules of Conduct in this
Section A will sometimes be referred to
as the "Rules".]
IF YOU BREAK ANY OF THESE RULES, YOUR
ACCOUNT, AND YOUR RIGHT TO USE THE
SERVICE, MAY BE TERMINATED IMMEDIATELY.
THESE RULES WILL BE INTERPRETED AND
ENFORCED IN THE REASONABLE JUDGMENT OF
THE ELECTRONIC ARTS CUSTOMER SUPPORT
TEAM AND THEIR DECISION WILL BE FINAL.
YOU ACKNOWLEDGE THAT EA IS NOT REQUIRED

TO PROVIDE YOU NOTICE BEFORE TERMINATING

YOUR ACCOUNT, BUT WE MAY CHOOSE TO DO
SO.
The Rules are:
1.
You may not intentionally
harass, threaten, embarrass, or cause
distress, unwanted attention or
discomfort to another player.
2.
You may not habitually harass
other users during a game, or even
worse, routinely quit your games before
the game is over. Play like you mean
it.
3.
You may not use any unlawful,
harmful, threatening, abusive,
harassing, defamatory, vulgar, obscene,
hateful, racially, ethnically or
otherwise objectionable language toward
any other player. This includes normal
spelling and "L33t sp34k", dude. Keep
it cool.
4.
You may not claim to be or
impersonate any Electronic Arts Customer
Support representative. You may not
falsely claim to be or impersonate, or
falsely claim to be associated with, any
employee or representative of any
representative of EA or any EA licensor.
5.
You may not advertise any goods
or services on the Service. Chain
letters and pyramid schemes are not
allowed. You may not use any area of
the Service or of any Service Web Sites
or bulletin boards to collect
information, including login names,
about Service members. The use of any
such member information to send
unsolicited e-mail or for any other
purpose is strictly prohibited. You may
not exploit the Service, or any games or
services offered on the Service for any
commercial purpose. You're here to play
the game, not promote your business (or
someone else's).
6.
You may not violate any local,
state, national or international law or
regulation. Discussion of illegal
activities such as hacking, phreaking,
pirating, and overt promotion of illegal
drugs or substances will not be
tolerated. Likewise, any discussion of
activities that are currently illegal,
especially the threat of violence to

another user, is strictly prohibited.

7.
You may not modify any part of
the Service or any Service Web Site that
EA does not specifically authorize you
to modify.
8.
You may not arrange for the
exchange or transfer of any pirated
software, other copyrighted materials or
other contraband while you are on the
Service or the Service Web Site or
bulletin boards. You may not use the
Service or the Service Web Site or
bulletin boards for any other illegal
purpose.
9.
You must obey all applicable
laws, regulations and rules wherever you
are on the Service. This includes rules
for use of third-party technology and
content, rules of interactive service
providers, and federal, state, local and
foreign laws where applicable.
Ignorance of the law is no excuse. The
laws that apply in the offline world
must be obeyed online as well. We have
zero tolerance for illegal behavior on
the Service. We will cooperate with law
enforcement in such matters.
10.
You may not post or communicate
any player's real-world personal
information within the Service or
through any Service Web Site or any
Service bulletin board.
11.
You may not give false
information to Electronic Arts, or
intentionally hide any information from
Electronic Arts (such as your email
address or other required billing
information), which is required at the
time you register with the Service. It
is your responsibility to keep this
information up-to-date using the website
located at www.ea.com
12.
You will not upload or transmit
on the Service, or through any Service
Web Site or bulletin board, any
copyrighted or trademarked content that
you do not own all rights to, unless you
have the express written permission of
the author or copyright or trademark
holder.
13.
You will not attempt to
interfere with, hack into or decipher
any transmissions to or from the servers

running the Service.

14.
You will not exploit any bug in
the Service or in any EA product to gain
unfair advantage in the game and you
will not communicate the existence of
any such bug (either directly or through
public posting) to any other user of the
Service.
15.
You will not attempt to play
your EA game on or through any service
that is not controlled or authorized by
Electronic Arts. You will not
participate in any online service that
provides online features or game play
for your EA game that is not authorized
by Electronic Arts.
16.
You will not create, use or
provide any server emulator or other
site that provides online play or online
features for your EA game, and you will
not post or distribute any utilities,
emulators or other software tools that
could facilitate online play or online
features of your EA game, without the
express written permission of Electronic
Arts.
17.
You will not do anything that
interferes with the ability of other
Service users to enjoy playing an EA
game, and using the Service, in
accordance with its rules, or that
materially increases the expense or
difficulty of Electronic Arts in
maintaining the Service for the
enjoyment of all its users.
18.
You will not attempt to disrupt
the flow of chat in chat rooms with
vulgar language, abusiveness, hitting
the return key repeatedly or inputting
large images so the screen goes by too
fast to read, using excessive shouting
[all caps] in an attempt to disturb
other users, or flooding [posting
repetitive text]. This is online
vandalism, and it ruins the experience
for others.
19.
You will not attempt to get a
password, other account information, or
other private information from any other
member of the Service.
[Note: EA employees will NEVER ask for
your password. Don't give your password,
reminder words, or billing information

out to anyone online.]

20.
You will not attempt to upload
files that contain a virus or corrupted
data.
21.
You will not improperly use the
in-game support or complaint buttons or
make false reports to EA staff members.
22.
You will not allow former
members of the Service whose Accounts
have been terminated by EA to use your
Account.
If you encounter another user of the
Service who is violating any of the
Rules of Conduct described above, please
report them using the "Help" functions
of the Service (e.g., to capture chat
and to report abusive users).
Any former member of Service that has
had his/her Account permanently closed
due to violations of the Rules of
Conduct is prohibited from using the
Service without written consent from an
authorized representative of Electronic
Arts.
Electronic Arts does not recognize or
condone any outside service that may be
used for the exchange of points, assets
or attributes that you may accumulate as
a result of participating in the Service
or playing your EA game. This includes
the exchange of points on services
including eBay or Yahoo! Auctions. We
don't assume any responsibility for, and
won't support, such transactions.
ALWAYS USE CAUTION WHEN EXCHANGING
ASSETS ON THESE SERVICES!
YOU FURTHER AGREE THAT THESE RULES WILL
APPLY TO ANYONE THAT YOU ALLOW TO USE
YOUR SERVICE ACCOUNT OR USER ID, AND
THAT YOU ARE PERSONALLY RESPONSIBLE FOR
THE CONSEQUENCES (INCLUDING TERMINATION
OF YOUR ACCOUNT) THAT MAY RESULT IF ANY
SUCH PERSON BREAKS THESE RULES.
THESE RULES MAY BE CHANGED, AND NEW
RULES MAY BE ADDED, AT ANY TIME. YOU
AGREE TO CHECK THE SERVICE WEB SITE FROM
TIME TO TIME TO REVIEW ANY RULE CHANGES
THAT ELECTRONIC ARTS MAY HAVE MADE.
B.
TERMS OF SERVICE
[Note: These Terms of Service are
sometimes referred to in this document,
and on the Service, as our "TOS".]

Membership Basics
Membership allows you to participate in
certain games and activities on the
Service. This Membership Agreement and
any rules or instructions posted on the
Service regarding a particular game,
activity, contest, or sweepstakes,
constitutes the entire agreement between
you and EA regarding your use of the
Service. If there is any conflict
between the Membership Agreement and any
other rules or instructions posted on
the Service, EA shall resolve the
conflict in its sole discretion. As a
member of the Service, you agree to all
of the terms and conditions of this
Membership Agreement and the EA Privacy
Policy, which are incorporated by
reference into this Membership
Agreement.
When you accept this Agreement and
complete EA's registration process, you
create an account on the Service
("Account") and select a login name and
password. Your login name is your
online identity. You may not use a login
name that is used by someone else, and
your login name cannot be vulgar, or
otherwise offensive, or be used in any
way that violates the Terms of Service
or Rules of Conduct. You may not provide
false information during the
registration process.
You are solely responsible for all
activity on your Account and for the
security of your computer system. It is
important that you not reveal your
password to other users. EA will not
ask you to reveal your password or ever
initiate any contact with you asking for
your reminder words. You agree not to
reveal your password to other users.
You agree to indemnify and hold EA
harmless for any improper or illegal use
of your Account. This includes illegal
or improper use by someone to whom you
have given permission to use your
Account. Your Account is at risk if you
let someone use it inappropriately and
your membership is subject to
termination if you or anyone using your
Account violates any provision of this
Membership Agreement. If your Account
is terminated, you may not join the
Service again without our express
permission. You may not sell or charge

others for the right to use your Account

or the Service.
Appropriate Online Content
By "Content", we mean the software,
communications, images, sounds, and all
the material and information you see on
the Service. EA, our affiliates, our
independent content providers and other
Service members provide most of the
Content on the Service. EA does not
pre-screen all Content available on the
Service. EA does not assume any
responsibility or liability for Content
that is provided by Service members or
other guests on the Service. EA does
not endorse, approve, or prescreen any
Content that you or other users
communicate on the Service, the Service
Web Site or any Service bulletin boards.
We reserve the right to remove Content
that is objectionable to us or that we
find inappropriate for the Service.
Neither EA nor its affiliates assume any
liability for any failure to remove, or
any delay in removing, any Content. You
bear the entire risk of the
completeness, accuracy or usefulness of
Content found on our Service.
Service members and other guests may
generate Content in chat rooms, message
boards, and in chat during games, etc.
This kind of Content must reflect our
standards, and we may remove it if, in
our judgment, it does not meet those
standards.
Content standards may vary depending on
where you are on the Service, the game
you are playing and the expectations of
the community. Some game play and chat
rooms may involve use of stronger
language than others, including mild
expletives. However, strong vulgar
language, crude or explicit sexual
references, discussions of illegal
drugs, and hate speech are offensive and
always inappropriate Content for the
Service. In other cases, there may be
"gray areas". EA makes the final
determination about whether Content is
objectionable or not. This determination
is in our sole discretion, and is final.
EA representatives may monitor your
communications on the Service, any
Service Web Site or bulletin boards.
However, because we cannot monitor all

of the Content on these sites, and we do

not attempt to do so, you might
encounter something you don't want to
see. You can report it to the game
support or complaint e-mail address for
the area in which the incident occurred.
Your good judgment in making reports,
particularly about the opinions of
others, is important and appreciated.
EA does not endorse or oppose the
opinions of any Service member or guest,
but we may take issue with the manner in
which an opinion is expressed.
[Note: EA customer support personnel
will not ask you for your password or
account information.]
Your Responsibility for Your Conduct
You agree that you will be personally
responsible for your use of the Service
and for all of your communication and
activity on the Service, including any
Content you contribute, and that you
will indemnify and hold harmless
Electronic Arts Inc., its subsidiaries,
affiliates, employees, officers, and
directors from any liability or damages
arising from your conduct on the
Service, or from any Content that you
contribute. This paragraph shall
survive termination of this Agreement.
Links to Third-Party Sites
The Service may include hyperlinks to
web sites operated by parties other than
Electronic Arts Inc., including
advertisers and other content providers.
Those sites may collect data or solicit
personal information from you. EA does
not control such web sites, and is not
responsible for their content, privacy
policies, or for the collection, use or
disclosure of any information those
sites may collect.
Connecting to the Service; Public Nature
of Communications
When you connect to the Service, we may
retrieve information from the computer
that you use to log onto the Service
about the computer's hardware system and
any data related to the computer's
operation of your EA game. We will not
collect any personal information about
you, however, without your knowledge and
consent as stated in the EA Privacy

Policy.
You acknowledge and agree that your
communications with other users via
chats, conferences, bulletin boards, and
any other avenues of communication on
the Service and any Service Web Sites
and bulletin boards are public and not
private communications, and that you
have no expectation of privacy
concerning your use of the Service. You
acknowledge that personal information
that you communicate on the Service and
on any Service Web Sites or bulletin
boards may be seen and used by others
and result in unsolicited
communications. Therefore we strongly
encourage you not to disclose any
personal information about yourself in
your public communications on the
Service or on any Service Web Sites or
bulletin boards. EA is not responsible
for information that you choose to
communicate to other users on the
Service or on any Service Web Sites or
bulletin boards, or for the actions of
other users in response to your
communications.
Copyrights and Trademarks; Proprietary
Rights
Much of the Content available on the
Service is owned by EA or our licensors,
and is protected by copyrights,
trademarks, and other intellectual
property rights. It is very easy to
copy things in cyberspace, but that
doesn't make it acceptable or legal.
You are not authorized to copy or
download any Content from the Service or
from any Service Web Sites or bulletin
boards unless we have expressly told you
otherwise.
You have no right to copy, transmit,
modify, distribute, show in public or in
private, modify or create any derivative
works from the Content you find on the
Service, unless EA expressly tells you
otherwise. Making unauthorized copies
of any Content found on the Service can
lead to the termination of your Account
and may subject you to further legal
action. Similarly, other content owners
may take criminal or civil action
against you. In that event, you agree
to indemnify and hold harmless EA and
its subsidiaries, affiliates, related
companies, employees, officers,

directors and agents.

Once you post any Content on the Service
(or on any Service Web Sites or bulletin
boards) or send any Content to EA, you
expressly grant EA the complete and
irrevocable right to quote, re-post,
use, reproduce, modify, distribute,
transmit, broadcast, and otherwise
communicate, and publicly display and
perform the Content in any form,
anywhere, with or without attribution to
your screen name in EA's discretion, and
without any notice or compensation to
you of any kind.
EA Software
Some games on the Service may require
that you download software onto your
computer ("EA Software"). EA grants to
you a non-exclusive, limited license to
use the EA Software in order to use the
Service. You may not sub-license, or
charge others to use or access the EA
Software. You may not use any EA
Software for any other purpose. You may
not translate, reverse-engineer,
reverse-compile or decompile,
disassemble or make derivative works
from any EA Software. You may not modify
any EA Software or use it in any way not
expressly authorized in writing by EA.
You understand that EA's introduction of
various technologies may not be
consistent across all platforms and that
the performance and some features
offered by EA may vary depending on your
computer and other equipment.
EA HAS NO LIABILITY OF ANY KIND OR
NATURE IN CONNECTION WITH YOUR USE OF
THE EA SOFTWARE (INCLUDING LIABILITY FOR
ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES
OR DAMAGE TO YOUR COMPUTER HARDWARE OR
SOFTWARE), AND THE ENTIRE RISK OF USE
(INCLUDING WITHOUT LIMITATION ANY DAMAGE
TO YOUR COMPUTER HARDWARE OR SOFTWARE)
RESIDES WITH YOU.
EA Software may be subject to United
States export controls. By downloading
EA Software from EA, you warrant that
you are not located in any country, and
are not exporting EA Software to any
person or place, to which the United
States has embargoed goods.
Limitations On Warranty And Liability

YOU EXPRESSLY AGREE THAT YOUR USE OF THE

SERVICE, EA SOFTWARE, AND THE INTERNET
IS AT YOUR SOLE RISK. THE SERVICE, EA
SOFTWARE, EA PRODUCTS, THIRD-PARTY
SERVICES AND PRODUCTS ARE PROVIDED ON AN
"AS IS" AND "AS AVAILABLE" BASIS FOR
YOUR USE, WITHOUT WARRANTIES OF ANY
KIND, EITHER EXPRESS OR IMPLIED, UNLESS
SUCH WARRANTIES ARE LEGALLY INCAPABLE OF
EXCLUSION. EA PROVIDES THE SERVICE ON A
COMMERCIALLY REASONABLE BASIS AND DOES
NOT GUARANTEE THAT YOU WILL BE ABLE TO
ACCESS OR USE THE SERVICE AT TIMES OR
LOCATIONS OF YOUR CHOOSING, OR THAT EA
WILL HAVE ADEQUATE CAPACITY FOR THE
SERVICE AS A WHOLE OR IN ANY SPECIFIC
GEOGRAPHIC AREA.
YOU ACKNOWLEDGE AND AGREE THAT YOUR SOLE
AND EXCLUSIVE REMEDY FOR ANY DISPUTE
WITH EA IS TO STOP USING THE SERVICE,
AND TO CANCEL YOUR ACCOUNT. YOU
ACKNOWLEDGE AND AGREE THAT EA, ITS
SUBSIDIARIES AND AFFILIATES ARE NOT
LIABLE FOR ANY ACT OR FAILURE TO ACT BY
THEM OR ANY OTHER PERSON REGARDING
CONDUCT, COMMUNICATION OR CONTENT ON THE
SERVICE OR ANY SERVICE WEB SITES OR
BULLETIN BOARDS, OR USE OF ANY EA
SOFTWARE. IN NO CASE SHALL EA'S OR ITS
SUBSIDIARIES', AFFILIATES', EMPLOYEES',
OFFICERS', OR DIRECTORS' (COLLECTIVELY,
"EA AFFILIATES") LIABILITY TO YOU EXCEED
THE AMOUNT THAT YOU PAID TO EA FOR THE
SERVICE. IN NO CASE SHALL EA OR EA
AFFILIATES BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES ARISING FROM YOUR
USE OF THE SERVICE, EA SOFTWARE, THE
INTERNET OR FOR ANY OTHER CLAIM RELATED
IN ANY WAY TO YOUR USE OF OR MEMBERSHIP
WITH THE SERVICE. BECAUSE SOME STATES
OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR THE LIMITATION OF LIABILITY
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
IN SUCH STATES OR JURISDICTIONS, EA'S
AND EA AFFILIATES' LIABILITY SHALL BE
LIMITED TO THE FULL EXTENT PERMITTED BY
LAW. EA DOES NOT ENDORSE, WARRANT OR
GUARANTEE ANY THIRD-PARTY PRODUCT OR
SERVICE OFFERED THROUGH THE SERVICE AND
WILL NOT BE A PARTY TO OR IN ANY WAY BE
RESPONSIBLE FOR MONITORING ANY
TRANSACTION BETWEEN YOU AND THIRD-PARTY
PROVIDERS OF PRODUCTS OR SERVICES.
Indemnification
Upon request by EA, you agree to defend,
indemnify and hold harmless EA and its
affiliates, subsidiaries, employees,

contractors, officers, directors,

vendors, and content providers from all
liabilities, claims and expenses,
including attorneys' fees, that arise
from a breach of this Membership
Agreement for which you or someone using
your Account are responsible. EA
reserves the right, at its own expense,
to assume the exclusive defense and
control of any matter otherwise subject
to indemnification by you. In that
event, you shall have no further
obligation to provide indemnification to
EA in that matter. This paragraph shall
survive termination of this Agreement.
Updates And Modifications
EA may update or revise this Membership
Agreement at any time. By becoming a
member of the Service, you agree that EA
may change the terms of this Membership
Agreement. If we revise the Membership
Agreement, such revision shall be
effective thirty (30) days after posting
the revised Membership Agreement on the
Service. You agree to review the
Membership Agreement periodically to
become aware of such revisions. You can
view the Membership Agreement at any
time by clicking on the Membership
Agreement link in the "About" area of
the Service. Your continued use of the
Service thirty (30) days after a revised
Membership Agreement is posted on the
Service will mean that you accept all
such revisions. If you don't agree to
the changes, or to any of the terms in
this Membership Agreement, your only
remedy is to cancel your Account.
Termination
Either you or EA has the right to
terminate or cancel your Account at any
time. You understand and agree that the
cancellation of your Account is your
sole right and remedy with respect to
any dispute with EA. This includes, but
is not limited to, any dispute related
to, or arising out of: (1) any term of
this Membership Agreement or EA's
enforcement or application of this
Agreement; (2) any policy or practice of
EA, including the EA Privacy Policy, or
EA's enforcement or application of these
policies; (3) the Content available
through the Service or any change in
Content provided through the Service;
(4) your ability to access and/or use

the Service; or (5) the amount or type

of fees, surcharges, applicable taxes,
billing methods, or any change to the
fees, applicable taxes, surcharges or
billing methods.
You can cancel your Account by
contacting EA's Customer Service
Department.
Other Terms
You agree that this Membership Agreement
is not intended to confer and does not
confer any rights or remedies upon any
person other than to you, EA and EA's
subsidiaries, affiliates, employees,
contractors, officers, directors,
vendors, and content providers. You
also understand and agree that the EA
Privacy Policy, including EA's
enforcement of those policies, are not
intended to confer, and do not confer,
any rights or remedies upon any person.
If any part of this Agreement is held
invalid or unenforceable, that portion
shall be construed in a manner
consistent with applicable law to
reflect, as nearly as possible, the
original intentions of the parties, and
the remaining portions shall remain in
full force and effect. The laws of the
State of California, excluding its
conflicts-of-law rules, govern this
Agreement and your membership in the
Service. As noted above, your conduct
while using the Service may be subject
to other local, state, national, and
international laws. You expressly agree
that exclusive jurisdiction for any
claim or dispute with EA or relating in
any way to your use of the Service
resides in the courts of Northern
California and you further agree and
expressly consent to the exercise of
personal jurisdiction in the courts of
Northern California in connection with
any such dispute including any claim
involving EA or its affiliates,
subsidiaries, employees, contractors,
officers, directors, vendors or content
providers.
You agree to abide by U.S. and other
applicable export control laws and not
to transfer, by electronic transmission
or otherwise, any Content or software
subject to restrictions under such laws
to a national destination prohibited by
such laws, without first obtaining, and

then complying with, any requisite

government authorization. You further
agree not to upload to the Service or
any Service Web Sites or bulletin boards
any data or software that cannot be
exported (including, but not limited to,
certain types of encryption software)
without prior written government
authorization.
The assurances and commitments in this
"Other Terms" section shall survive
termination of this Agreement.

Privacy Policy
Electronic Arts (EA) and its subsidiary
companies respect the privacy rights of
our online visitors and recognize the
importance of protecting the information
collected about you. We have adopted a
corporate wide Online Privacy Policy
that guides how we collect, store and
use the information you provide online.
Electronic Arts adheres to the Safe
Harbor Principles that were established
by the U.S. Department of Commerce in
consultation with the European
Commission to comply with the European
Commission's Directive on Data
Protection that went into effect in
October, 1998.
If you have any questions, complaints,
or comments regarding our privacy
statement or policies, please contact
the Privacy Policy Administrator for the
country in which you reside. Click on
the Privacy Policy Administrator link
above to review the contact information.
If your country is not listed, contact
the United State's Privacy Policy
Administrator.
This privacy policy applies to the
following web sites operated by
Electronic Arts:
EA.com
EASPORTS.com
EA-Europe.com
owo.com
pogo.com
Simcity.com
thesims.com
Westwood.com
In addition, Electronic Arts owns

several other domain names that point to

the web sites listed above, and we will
from time to time add new sites that may
or may not be listed above. Please note
that this policy applies only to sites
maintained by Electronic Arts or its
subsidiaries, and not to web sites
maintained by other companies or
organizations to which we link. This
Privacy Policy applies only to
information collected by Electronic Arts
online, not offline.
Third Party Sites.
If you click on a link to a third party
site, including on an advertisement, a
link to America Online (AOL), or an Ad
company, you will leave the Electronic
Arts site you are visiting and go to the
site you selected. Because we cannot
control the activities of third parties,
including AOL or other service
providers, we cannot accept
responsibility for any use of your
personal information by such third
parties, and we cannot guarantee that
they will adhere to the same privacy and
security practices as Electronic Arts.
We encourage you to review the privacy
policies of any other service provider
from whom you request services. If you
visit a third party website that is
linked to an Electronic Arts site, you
should consult that site's privacy
policy before providing any personal
information.
What personal information is collected?
Personal information is information that
identifies you and may be used to
contact you on-line or off-line.
Electronic Arts only collects personal
information from our online visitors on
a voluntary basis and only during (1)
contests (registration or claiming a
prize), (2) warranty registration and/or
during customer support or technical
service requests, (3) player match up
services, (4) registration for games or
special game-specific event
participation, (5) marketing surveys and
email campaigns, (6) registration for
membership on our sites, (7) when you
order products from us online, or (8)
when you request services from third
party service providers on our site.
Information collected may include your

name, e-mail address, phone number, home

address and birth date. We do not
require personal information to obtain
access to any of our sites; however, you
will not be able to access areas that
require registration.
Whatever the purpose may be, we will
only collect information to the extent
reasonably necessary to fulfill your
requests and our legitimate business
objectives.
EA's Online Stores
Visitors purchasing goods and services
through one of our online stores may
need to provide a valid credit card
number and expiration date, in addition
to name, mailing address(es), phone
number and e-mail address.
Job Postings
Electronic Arts allows for the online
submission of resumes. Please note that
the information (including personal
information) collected from a resume is
not subject to this privacy policy.
However, we want to assure you that
information obtained from your resume
will be used solely for the purpose of
accepting and evaluating your submission
for a job.
Online Chat Rooms and Profiles
You may choose to disclose information
about yourself in our online chatrooms
or in creating user "profiles" when you
play games on our sites. Information
that you disclose in chat rooms or in
"profile" information is public
information, and there is no expectation
of privacy or confidentiality in either
place. Please see our Terms of Service
on this point and for other guidelines
about posting content on our web sites.
A Special Note About Children
Electronic Arts encourages parents to
spend time online with their children.
We urge parents to instruct their
children to never give out their real
names, addresses or phone numbers,
without permission, when using the
Internet. We recognize a special
obligation to protect personal
information obtained

from young children. Therefore, with

respect to children residing in certain
jurisdictions, no information should be
submitted nor posted to Electronic Arts'
online sites by children 12 years of age
or under. In order for children 12 years
old and under in such jurisdictions to
participate in online activities that
require
registration, we require prior written
permission or other verifiable consent
from a parent or guardian. In other
jurisdictions, prior written permission
or other verifiable consent may be
required from a parent or guardian for
children under 14 or 18 years of age.
Upon registration, the appropriate
permission form will be made available.
A copy of our permission form can be
found at
http://www.ea.com/global/legal/register_
child_fax/register_child_fax.jsp. This
form must be signed by the child's
parent or guardian and returned to
Electronic Arts by fax or mail to the
Privacy Policy Administrator in the
relevant country. Children 12 and under
may not participate on certain of our
sites. In some cases, we may not permit
children under 14 or 18 years of age to
participate in certain of our sites.
Once we have obtained parental consent,
we are prohibited from conditioning a
child's participation in an activity like contests - on the child's
disclosure of more personal information
than is reasonably necessary to
participate in the activity.
If for any reason you are concerned that
your child's personally identifiable
information maintained by Electronic
Arts is not correct or complete, should
you wish to have your child's personal
information deleted from our records, or
if you want Electronic Arts to
discontinue further collection or use of
your child's personal information,
please contact your Privacy Policy
Administrator who will be happy to
review, update or remove your child's
information as appropriate.
What about cookies?
Cookies are small files downloaded to
your computer to track movements within
web sites. Certain of our sites use

cookies to keep track of your shopping

cart and make sure you don't see the
same ad repeatedly. Also, we use cookies
to deliver content specific to your
interest and for other purposes.
For example, certain of our sites use
"cookies" or other methods to monitor
website usage. We collect information on
what games are played, how much time is
spent playing the games and which ads or
links are clicked. We may link cookie
information to personal information.
Certain of our sites use an outside ad
company to display ads. These ads may
contain cookies. Cookies received with
banner ads are collected by our ad
companies, and Electronic Arts does not
have access to this information. Most
browsers are automatically set to accept
cookies whenever you visit a website..
You can disable cookies or set your
browser to alert you when cookies