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Medical Office Administrator Health Unit Clerk

TO TEACH

Career Opportunities

Medical Office Assistant


MSP Billing Clerk
Nursing Unit Coordinators
Health Unit Coordinators

Medical Transcriptionist
Unit Clerk
Nursing Unit Assistants

This program combines the basic knowledge of a Medical Office


Administrator with the specialized knowledge of a Health Unit
Clerk which will open many more job opportunity doors for the
student.
Medical Office Administrators perform a variety of administrative
duties in doctors' offices, hospitals, medical clinics and other
medical settings as well as support of managers and
professional employers. They are employed in offices
throughout the public and private sectors.
Medical Office Administrators type correspondence, reports,
invoices and related material from handwritten copy or machine
dictation, using a computer. This may include the preparation of
presentation materials. They also prepare routine
correspondence and compile data, statistics and other
information. Some administrators assist committees by taking
minutes.

The duties of Medical Office Administrators also include


specialized tasks. They schedule and confirm medical
appointments, deliver messages between doctors and patients,
type medical records and reports from handwritten notes, and
interview patients to complete forms and case histories. They
also make sure doctors get paid, by completing insurance as
well as other claim forms and handling billing procedures. They
may order medical supplies as well as regular office supplies. It
should be noted that medical administrators are very often
referred to as medical office secretaries, and related training
programs in this province may also use that title.
The occupational objective of the Health Unit Clerk program is
to prepare the student to gain employment in the settings such
as the following: hospitals, clinics, insurance companies, public
health care agencies and long-term care facilities where they
will perform non-clinical tasks usually under the supervision of
nursing staff and provide the link between patients, physicians,
nursing staff and other departments. Job duties and
environments vary by place of employment. Some Hospital Unit
Clerks are employed part-time or work evening or weekend
shifts.

TO GUIDE

TO LEARN

The learning outcomes include the following:


To perform receptionist duties such as greeting and checking
in patients
To manage and coordinate scheduling of appointments
To compile patients charts
To transcribe physicians orders
To prepare birth and/or death certificates
To record vital signs
To order hospital supplies
To complete the admission, preoperative, and postoperative
procedures
Other duties may include:
Receiving new patients
Collecting patient records

A typing speed of 50-65 words per minute may also be required


for employment. Changes in technology, such as the increasing
use of electronic medical records (EMR), means these workers
must be comfortable adapting to new software programs. Some
employers may require specialized training in EMR systems.
Diploma Program
Total program hours:
Full-Time program length:
(Includes holidays and professional days)
Program content is subject to change

1000 Hours
50 Weeks

International Program Costs


Tuition:
Registration Fee:
Fees:
Books and Supplies:
Taxes:
Total:

15,745.00
350.00
255.00
2,466.40
159.49
18,975.89

The job outlook for qualified unit clerks is very good due to
advances in medical technology. According to the Health
Careers Center, job opportunities are expected to be plentiful
for health unit clerks, with growth mirroring that of all health care
professions.

Student's Signature
SPROTT SHAW COLLEGE

Date

Sprott Shaw College


CODE: TES7

Date
0915/INTERNATIONAL/DIPLOMA

Medical Office Administrator Health Unit Clerk


TO TEACH

Admission Requirements
Prior to Acceptance:
Grade 12 / GED or mature student status (all transcripts must
be "true certified copies" or originals). Applicants must
successfully complete the admissions interview and entrance
assessments (with a minimum composite score of 42).
Note: English level assessment will be required for International
students (with a minimum score of 20/40 in language).

Code

Diploma Requirements

HU121

60% average upon successful completion of all courses,


including courses given a complete.
CPR, First Aid and WHMIS will be completed during the
program.

HU131

Courses
Code
Course Name
AC112

AD112

AD123

AD191

AD192

GE002

GE111

GE112

GE124

SPROTT SHAW COLLEGE

HU111

Hrs

Bookkeeping Fundamentals & Accounting Principles


80
Theory & practice of double-entry bookkeeping
Complete the Accounting Cycle to closing (GL,AP,AR,
Payroll, Year End)
Prepare Financial and Business Reports
MS Office Word
40
MS Office Certification
MS Office Word editing, layout, templates, styles and
sections, mail merge, tables, charts, desktop publishing
MS Office Excel
40
MS Office Certification
Plan, edit and manage worksheets (formulas/functions)
Modern Office Technologies
40
Management of office information (mail, appointments,
telephones, meetings, business machines, bank statements)
Business Document Efficiencies
40
MS Word, electronic files, business documents
Develop speed and accuracy
Strategies for Student Success (Comp/Inc)
40
Computer basics/file management
Goal setting, note taking, problem solving, team work
Overview of policies & procedures
Demonstrate ability to use MS Word and MS PowerPoint
Critical Skills in Communication
40
Research, prepare, and deliver presentations
Apply proper use of grammar principles
Overview of processes of communication in the workplace
Use MS Office PowerPoint
Business Writing
40
Importance of written communication within the business
environment
Memos, email, letters and reports
Career and Professional Development (Comp/Inc)
40
Interview techniques
Create a Career Development Marketing Plan
Apply aspects of professionalism
Identify target markets and employment resources

Student's Signature

GE125

Date

MD400I

MD400II

MD402

MD404

MD406

MD407

Course Name

TO LEARN

Hrs

Customer Service
40
Effective customer service & support
Problem-solving theory and applications
Understanding the Role of the Health Unit Clerk
40
Describe clinical / non-clinical tasks
Communication, interpersonal skills in a health-care setting
Responsibilities of a health unit clerk
Pharmacology for the Health Unit Clerk
80
Pharmacological terminology
Steps in the drugs cycle, classifications
Drug effects, disease states
Health Unit Clerk Procedures
120
Electronic records
Transcription / monitoring doctors orders
Procedures / process orders
Medical Terminology I
80
Anatomy and physiology as related to the body systems
Associate pathological conditions with the body systems
Define Pharmacology and related terminology
Identify all standard medical abbreviations
WHMIS Certification
Medical Terminology II
80
Anatomy and physiology as related to the body systems
Associate pathological conditions with the body systems
Define Pharmacology and related terminology
Identify all standard medical abbreviations
CPR/First Aid
Prerequisite: MD400I - Medical Terminology I
Assistant Office Procedures
60
Patient scheduling, forms, charts
Sterilization techniques
General office procedures
MSP Billing Procedures
40
Clinic and physician accounts
Billing and diagnostic codes
Medical Transcription
40
Dictating and transcribing
Create/format medical documents
Practical Applications
20
Simulation designed to provide the learner with practical
exposure to activities that may be encountered on the job in
a medical office environment

Sprott Shaw College


CODE: TES7

TO GUIDE

Date
0915/INTERNATIONAL/DIPLOMA

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