Telco

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A recent survey stated nearly one third of millennials

would rather lose their wallet than their phone.

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Telco Industry Landscape

The increasing need to be

online will impact all areas of life
in unimaginable ways. Over the
past 20 years, the Internet has
so consistently been a disruptive
force that the only safe bet on
the future is that it will continue
to be an enormous catalyst for
change.

Industry Challenges:

1 in 3 adults now carry their

smartphones with them at all times.

Overabundant data

Immediacy, now

Procurement

Regulation changes

Billy Hulkower, Senior Analyst, Technology

and Media, Mintel

75% of cell phone owners even bring their

phones into the bathroom.
- Mintel, Living Online, May 2014

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Key Opportunities for Your Telco Business

Because opportunities exist across the business,
the marketplace must respond with targeted
software solutions that are designed for the most
important and critical processes.

SAP helps reliably reach more than 97%

of the worlds wireless subscribers via text
messaging.
Source: SAP Fast Facts

SAP offers solutions that help Telco

companies address needs in the areas of:
High Volume
Implementation Speed
Revenue recognition
Procurement

2015 SAP SE or an SAP affiliate company. All rights reserved.

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High Volume
According to the U.S. Chamber of Commerce,
90% of the worlds data was produced in the
last two years.

The enormity of data creates issues not only

around proper storage, but more importantly
around efficient utilization

The vast amount of data, however, enables the

extraction of increasingly tailored business
insights, ultimately adding value to your
customers experiences

2015 SAP SE or an SAP affiliate company. All rights reserved.

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Implementation Speed
The average attention span of a human
dropped from 12 seconds in 2000, to 8
seconds in 2013. This is one second less
than the attention span of a goldfish!
With attention spans dwindling, it is more
important now than ever to offer customers
solutions that deliver value almost
instantaneously

Organizations that minimize time to value

have a strong competitive advantage over
rival businesses

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Procurement

As the industry landscape becomes increasingly

complex, managing relationships and boosting
transparency is critical.
Procurement

In doing so, businesses can achieve strategic

advantages as well as a solid basis for
management decisions while avoiding high
procure-to-pay costs.

2015 SAP SE or an SAP affiliate company. All rights reserved.

Buyers

Suppliers

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Revenue Recognition
Will you be in a position to go
to market in 2017?
New revenue recognition policy known as
International Financial Reporting Standards 15
(IFRS 15), will go into effect in early 2017,
representing a large challenge for the Telco industry.
To continue working with their customers,
businesses must implement the necessary
changes to meet these new regulations, which
affect customer contracts as well as revenue
distinctions between hardware and services.

2015 SAP SE or an SAP affiliate company. All rights reserved.

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Realizing Potential
with SAP Service and Support
SAP Service and Support understands these industry specific concerns
and delivers solutions tailored to these needs.
High Volume

SAP Billing and Revenue Solutions

Implementation Speed

Rapid Deployment Solutions

Telco Accelerator

Procurement
Business Assessment for Procurement
Rapid Deployment Solutions for Ariba and
Fieldglass

Revenue Recognition

Advisory Service for IFRS 15 Compliance

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Assess the Future of Your Telco Business

with SAP Service and Support
Where do you stand on the innovation maturity curve?
Design Thinking Workshops

Create new business models and generate alternate revenue streams that are built
around the customer

Innovation management framework

Assess your strategic strengths, define your process orientation, open your corporate
culture to innovation, and back it all up with strong institutional commitment

Challenge

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Orchestrate Your Next Move towards Success

with SAP Service and Support
Customer Success with SAP

By using SAP Telco solutions, we've

increased the products sold per
household by 14%. Parimala Narasimha,
Director of Marketing Science, Cox Communications Inc.

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Deploy Your Marketing Plan

with SAP Service and Support
Telco companies are transforming themselves from strategic
providers to trusted partners.
They touch the lives of nearly every person
on the planet. And, their DNA is mobile.

Therefore, Telco companies are uniquely

positioned to become trusted partners for
new digital services developing and
delivering unique mobile solutions to their
enterprise customers.

2015 SAP SE or an SAP affiliate company. All rights reserved.

75%
improvement in
employee productivity
when business intelligence
is accessible on mobile
devices
Source: SAP Performance Benchmarking

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Accelerate Decisions, Processes, and Change

with SAP Service and Support

Accelerate your decisions and processes,

while responding in real-time.

2015 SAP SE or an SAP affiliate company. All rights reserved.

Foresee, prevent, and respond faster

Respond instantly to changing market

conditions

Launch new products and services faster

Help enterprises realize immediate gains

with mobile solutions deployed in the
cloud

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SAP Powers the Telco Transformation

1000+ customers
worldwide
Telco 2.0 a powerful
upstream and
downstream partner
Deep industry-specific
capabilities

10 of the Top 10
Telecommunications run SAP
2015 SAP SE or an SAP affiliate company. All rights reserved.

Embedded
preconfigured best
practices
Clear Industry roadmap

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Run Simple with SAP Service and Support

Start Your Innovation Journey
Lets start the conversation to build your innovation roadmap and
unlock the full power of SAP for your Telco business.
Contact SAP Service and Support and learn more on SAP.com

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