[FIX] Windows Updates Troubleshooting In Windows 7, 8

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Published: June 10, 2013 | Applies to: Troubleshooting (http://www.kapilarya.com/category/troubleshooting), Windows 7

(http://www.kapilarya.com/category/windows-7), Windows 8 (http://www.kapilarya.com/category/windows-8)

This article will help you to fix Windows Updates related issues by Windows Updates troubleshooting via resetting
components or using troubleshooter.

Everyone wants to keep his system updated, the way is the have automatic installation of
Windows Updates. But there may be certain scenarios when you cant install all updates

fully. The reason behind this could be wast, may be you need to repair your computer in
order to fix the issues concerning unsuccessful installation of updates.

Today in this article, well see the some troubleshooting steps which you can follow to fix

up the issues with Windows Updates. Many times you face error of similar kind as the one

shown in image above, due to this there is installation of Windows Updates is not complete
so far. The thing noticeable here is that Try again button doesnt seems working and
wont solve the issue. In such scenarios, you can try this solutions:

Windows Updates Troubleshooting Using Troubleshooter

To fix it out initially, you can try the Windows Update Automated Troubleshooter, a
specially designed tool to found out and fixes concerning Windows Update. You can
download it using following link:

Download Windows Update Automated Troubleshooter (http://go.microsoft.com/fwlink/?

linkid=260622)

If the troubleshooter was not able to fix your issue, then you can try the following manual
fix and were pretty sure it will work. Make sure you follow the exact procedure. We

recommend you to create a System Restore (http://www.kapilarya.com/how-to-create-

system-restore-point-using-desktop-context-menu-in-windows) point before making any

changes to system.Here is the fix:

Windows Updates Troubleshooting By Resetting Components

Following steps will illustrate you how to reset Windows Update components in Windows:
1. Open the Command Prompt with administrative privileges.

2. Now stop the Background Intelligent Transfer Service (BITS) and Windows Update
services using following commands:

net stop bits

net stop wuauserv

3. Moving on, type following command:

Del %ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat

After applying above stated command, check whether the issue still persists or not. If it is
fixed, then skip the step 4 and directly go to the step 5.

4. This is the aggressive step in order to fix the issue. You need to rename following folders
using Command Prompt:

%systemroot%\SoftwareDistribution\DataStore

%systemroot%\SoftwareDistribution\Download
%systemroot%\system32\catroot2

To rename the folders, use following commands respectively:

Ren %systemroot%\SoftwareDistributionData\Store *.bak

Ren %systemroot%\SoftwareDistribution\Download *.bak

Ren %systemroot%\system32\catroot2 *.bak

5. Now we, reset the BITS service and the Windows Update service to the default security

descriptor. To do this enter following commands (copy the commands and right click paste
it Command Prompt) :

sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)

(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)
(A;;CCLCSWRPWPDTLOCRRC;;;PU)

sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)

(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)
(A;;CCLCSWRPWPDTLOCRRC;;;PU)

Now type the following command:

cd /d %windir%\system32

6. Next, re-register the BITS files and the Windows Update files. This requires the
following bunch of commands to be executed:
regsvr32.exe atl.dll

regsvr32.exe urlmon.dll

regsvr32.exe mshtml.dll

regsvr32.exe shdocvw.dll

regsvr32.exe browseui.dll
regsvr32.exe jscript.dll

regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll

regsvr32.exe msxml.dll

regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll

regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll

regsvr32.exe wintrust.dll

regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll

regsvr32.exe gpkcsp.dll

regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll

regsvr32.exe cryptdlg.dll

regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll

regsvr32.exe shell32.dll
regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll

regsvr32.exe wuaueng.dll

regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll
regsvr32.exe wups.dll

regsvr32.exe wups2.dll

regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll

regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll

regsvr32.exe wuwebv.dll

7. After running and registering all components using above commands, run following
command:

netsh winsock reset

In case youre running Windows XP (http://www.kapilarya.com/category/windowsxp), then additionally execute following command to set proxy settings:
proxycfg.exe -d

8. Were almost done now! Just restart the BITS & Windows Update services again using
following commands:
net start bits

net start wuauserv

In this way your issue should be fixed now. Try reinstalling the updates which were not

completely installed previously. It should work fine now. If youre still facing the issues, then
please let us know via comment box!

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