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XenDesktop 7.

XenDesktop 7.x
Event Log Messages

XenDesktop 7.x
Table of Contents
Ad Identity...................................................................................................................... 8
Index ............................................................................................................................................................. 8
General ......................................................................................................................................................... 9
Events........................................................................................................................................................... 9
Categories .................................................................................................................................................. 10
Groups........................................................................................................................................................ 10

AD Identity CoreEvents .............................................................................................. 12


Index ........................................................................................................................................................... 12
General ....................................................................................................................................................... 13
Events......................................................................................................................................................... 13
Categories .................................................................................................................................................. 21
Groups........................................................................................................................................................ 21

Configuration Service ................................................................................................. 23


Event Log Messages ................................................................................................................................. 23

Configuration Logging Service .................................................................................. 31


Event Log Messages ................................................................................................................................. 31

User Profile Management ........................................................................................... 39


Delegated Administration Service ............................................................................. 40
Index ........................................................................................................................................................... 40

XenDesktop 7.x
General ....................................................................................................................................................... 41
Events......................................................................................................................................................... 41
Categories .................................................................................................................................................. 41
Groups........................................................................................................................................................ 42

Delegated Administration Service Core Events ....................................................... 43


Index ........................................................................................................................................................... 43
General ....................................................................................................................................................... 44
Events......................................................................................................................................................... 44
Categories .................................................................................................................................................. 51
Groups........................................................................................................................................................ 51

Machine Creation Service ........................................................................................... 53


Index ........................................................................................................................................................... 53
General ....................................................................................................................................................... 54
Events......................................................................................................................................................... 54
Categories .................................................................................................................................................. 58
Groups........................................................................................................................................................ 59

Machine Creation Service CoreEvents ...................................................................... 61


Index ........................................................................................................................................................... 61
General ....................................................................................................................................................... 62
Events......................................................................................................................................................... 62
Categories .................................................................................................................................................. 69

XenDesktop 7.x
Groups........................................................................................................................................................ 69

Host Service ................................................................................................................ 71


Index ........................................................................................................................................................... 71
General ....................................................................................................................................................... 72
Events......................................................................................................................................................... 72
Categories .................................................................................................................................................. 72
Groups........................................................................................................................................................ 73

Host Service CoreEvents ............................................................................................ 74


Index ........................................................................................................................................................... 74
General ....................................................................................................................................................... 75
Events......................................................................................................................................................... 75
Categories .................................................................................................................................................. 82
Groups........................................................................................................................................................ 82

1
1.1

StoreFront ............................................................................................................. 84
Citrix Logger (1) ........................................................................................................................... 84

StoreFront Services ............................................................................................. 85

2.1

Web Application (1) ...................................................................................................................... 85

2.2

Mvc Helpers (2) ............................................................................................................................. 85

2.3

Service Locator (3) ....................................................................................................................... 85

2.4

Citrix Authentication (5) .............................................................................................................. 86

XenDesktop 7.x
2.5

Citrix Authentication Messages (6) ............................................................................................ 86

2.6

Citrix Authentication Claim Specializations (7) ........................................................................ 86

2.7

Log Duplicate Suppression (8) ................................................................................................... 86

2.8

Citrix Authentication Service (1001) .......................................................................................... 86

2.9

Explicit Authentication Common (1002) .................................................................................... 87

2.10

Citrix Authentication Framework (1006) .................................................................................... 87

2.11

Certificate Authentication (1020) ................................................................................................ 87

2.12

Delegated Explicit Authentication (1500) .................................................................................. 87

2.13

Delegated Kerberos Authentication (1501) ............................................................................... 88

2.14

Delegated Directory Claim Factory (1600) ................................................................................. 88

2.15

Resources (2001) ......................................................................................................................... 88

2.16

Dazzle Resources (2002) ............................................................................................................. 90

2.17

Resource Subscription (2003) .................................................................................................... 90

2.18

Generic Applications (2004) ........................................................................................................ 91

2.19

Endpoints (2005) .......................................................................................................................... 91

2.20

Routing (2006) .............................................................................................................................. 91

2.21

Gateway Detection (2007) ........................................................................................................... 91

2.22

Windows Service Helpers (2101) ................................................................................................ 93

2.23

Citrix Cluster Service (2201) ....................................................................................................... 93

2.24

Citrix Cluster Service (2203): PowerShell errors ...................................................................... 94

2.25

Credential Wallet (2301)............................................................................................................... 94

2.26

Credential Wallet Service Host (2302)........................................................................................ 95

XenDesktop 7.x
2.27

Credential Wallet Data Container (2303) .................................................................................... 95

2.28

Pna Redirect (2501) ...................................................................................................................... 95

2.29

Pna Protocol Support Authentication (2502) ............................................................................ 95

2.30

Pna Protocol Resources Support (2503) ................................................................................... 96

2.31

Workflow Integration (2601) ........................................................................................................ 96

2.32

Nfuse Workflow Integration (2652) ............................................................................................. 96

2.33

Peer Resolver Service (2701) ...................................................................................................... 96

2.34

Configuration Replication (2801) ................................................................................................ 97

2.35

Configuration Replication Service Host (2802) ......................................................................... 98

2.36

PowerShell Command Runner (2850) ........................................................................................ 98

2.37

Persistent Dictionary (2901) ........................................................................................................ 99

2.38

Subscriptions Store Synchronization (2902) ............................................................................ 99

2.39

Ica File Signing (3000) ............................................................................................................... 100

2.40

Service Hosting (5000)............................................................................................................... 101

2.41

Delivery Services WING (4) ....................................................................................................... 101

2.42

Delivery Services WING (12345) ............................................................................................... 101

2.43

Delivery Services WING Internal (12346) ................................................................................. 102

Receiver for Web ................................................................................................ 111

3.1

WebReceiver Core Application (3000) ..................................................................................... 111

3.2

WebReceiver Authentication Controller (3001) ...................................................................... 112

3.3

WebReceiver Store Proxy (3003) .............................................................................................. 113

XenDesktop 7.x
3.4

4
4.1

Citrix Desktop Appliance (4000) ............................................................................................... 114

Administration console ..................................................................................... 116


Event Log Entries ....................................................................................................................... 116

Broker Service ........................................................................................................... 119


Citrix Director ............................................................................................................ 200
Environment Test Service ........................................................................................ 201
Monitor Service ......................................................................................................... 208
Privileged Service ..................................................................................................... 217
StoreFront FMA Service ........................................................................................... 220

XenDesktop 7.0
Ad Identity
Index

General
Events
2000 - AdIdentityInitialized
2001 - AdIdentityEnvironmentTestFault
Categories
EnvironmentTest
Status
ServiceInitialization
ServiceStatus

XenDesktop 7.0
General
Event Source

Citrix AD Identity Service

Event Log

Application

Events
EventsId

2000

Name

AdIdentityInitialized

Severity

Informational

Groups

ServiceStatus

Text

Service initialized successfully.

Comment

Service has been initialized.

Arguments
Id

2001

Name

AdIdentityEnvironmentTestFault

Severity

Error

Groups

Status

Text

Environment test %1 raised exception %2.

Comment

An environment test raised a fault.


Positio
Name Type Comment
n
%1
testId string Test being run
%2
fault
string exception ToString()

Arguments

XenDesktop 7.0
Categories
Name

EnvironmentTest

Registry
Value

HKLM\Software\Citrix\EventLogControl\EnvironmentTest\[
SuppressRepeatedMessage]

Throttled by
Default

Groups

Status

Name

ServiceInitialization

Registry
Value

HKLM\Software\Citrix\EventLogControl\ServiceInitializatio
n\[SuppressRepeatedMessage]

Throttled by
Default

Groups

ServiceStatus

Groups
Name

ServiceStatus

Dynamic

Category

ServiceInitialization

Throttling
Methods

SuppressRepeatedMessage

Associated
Events

AdIdentityInitialized

10

XenDesktop 7.0

Name

Status

Dynamic

Category

EnvironmentTest

Throttling
Methods
Associated
Events

SuppressRepeatedMessage
AdIdentityEnvironmentTestFault

11

XenDesktop 7.0
AD Identity CoreEvents
Index

General
Events
1000 - ServiceStarted
1001 - ServiceStopped
1002 - StartWorkflowError
1005 - EncryptionError
1007 - CheckedCallError
1008 - TracingInitializationError
1009 - ServiceInitializationError
1010 - StartWorkflowHostError
1011 - StartDALError
1012 - RestartDALError
1013 - AfterStartDALError
1015 - KeyUpdateError
1027 - SecurityKeysDataInvalid
1028 - ServiceShutdown
1029 - SecurityKeyInvalid
1030 - PermissionDeniedError
1031 - ConfigFileError
1032 - MachineIsNotDomainJoinedWarning
1033 - SetDBConnectionError
1034 - ServiceStartupError
1035 - InvalidUserAccountError
1201 - DatabaseConnectivityLostWarning
Categories
NormalOperation
Status
ServiceStartup
ServiceStartup
ServiceStatus

12

XenDesktop 7.0
General
Event Source FMA Service SDK
Event Log

Application

Events
Id

1000

Name

ServiceStarted

Severity

Informational

Groups

ServiceStatus

Text

Service started successfully.

Comment

Once the service has started

Arguments
Id
Name
Severity

1001
ServiceStopped
Informational

Groups

ServiceStatus

Text

Service stopped successfully.

Comment

Service Stopped.

Arguments

13

XenDesktop 7.0

Id

1002

Name

StartWorkflowError

Severity
Groups
Text
Comment

Error
ServiceStatus
Loading and starting a new workflow failed with : %1
When a workflow failed to start
Position Name
Type Comment
%1
message string exception ToString()

Arguments

Id

1005

Name

EncryptionError

Severity

Error

Groups

Status

Text
Comment

Encryption operation failed with : %1


When a shared key encryption operation failed
Position Name
Type Comment
%1
message string exception ToString()

Arguments
Id

1007

Name

CheckedCallError

Severity

Error

Groups

Status

Text

Otherwise unhandled exception in WCF call : %1

Comment

General catch-all fallback exception handler

Arguments

Position
%1

Name
message

Type
string

Comment
exception ToString()

14

XenDesktop 7.0
Id

1008

Name

TracingInitializationError

Severity

Error

Groups

ServiceStatus

Text

CDF start-up failed with : %1

Comment

When initializing CDF tracing


Position Name
Type Comment
%1
message string exception ToString()

Arguments

Id

1009

Name

ServiceInitializationError

Severity

Error

Groups

ServiceStatus

Text

Service start-up failed with : %1

Comment
Arguments

When the service could not start


Position Name
Type Comment
%1
message string exception ToString()

Id

1010

Name

StartWorkflowHostError

Severity

Error

Groups

ServiceStatus

Text

Starting the workflow environment failed with : %1

Comment

When the workflow host could not start


Position Name
Type Comment
%1
message string exception ToString()

Arguments

15

XenDesktop 7.0
Id

1011

Name

StartDALError

Severity

Error

Groups

ServiceStatus

Text

Starting the database connection failed with : %1

Comment
Arguments

When the first database connection failed


Position Name
Type Comment
%1
message string exception ToString()

Id

1012

Name

RestartDALError

Severity

Error

Groups

ServiceStatus

Text

Restarting the database connection failed with : %1

When the database connection failed after a connection


string change
Position Name
Type Comment
Arguments %1
message string exception ToString()
Comment

Id

1013

Name

AfterStartDALError

Severity

Error

Groups

ServiceStatus

Text

Initial database housekeeping failed with: %1

Comment

Error during database start


Position Name
Type
Arguments %1
message string

Comment
exception ToString()

16

XenDesktop 7.0

Id

1015

Name

KeyUpdateError

Severity

Error

Groups

Status

Text

Update of shared key failed with : %1

Comment

Key update with peer service failed


Position Name
Type Comment
Arguments %1
message string exception ToString()
Id

1027

Name

SecurityKeysDataInvalid

Severity

Warning

Groups

Status

Text

Reading keys failed with : %1

Comment

Key read from registry failure


Position Name
Type Comment
Arguments %1
message string exception ToString()
Id

1028

Name

ServiceShutdown

Severity

Informational

Groups

ServiceStatus

Text

Service stopped successfully.

Comment

Service Stopped.

Arguments

17

XenDesktop 7.0
Id

1029

Name

SecurityKeyInvalid

Severity

Warning

Groups

Status

Text

ReadKeyData of %1 failed : %2

Comment

Key read from registry failure


Position Name
Type Comment
keyGuid string guid ToString()
Arguments %1
%2
message string exception ToString()
Id

1030

Name

PermissionDeniedError

Severity

Warning

Groups

Status

Text

Otherwise unhandled exception in WCF call : %1

Comment

General catch-all fallback exception handler


Position Name
Type Comment
Arguments %1
message string exception ToString()
Id

1031

Name

ConfigFileError

Severity

Error

Groups

Status

Text

There was a problem accessing the application


configuration file for the service : %1

Comment

When the app.exe.config file is damaged or missing


Type Comment
Arguments Position Name
18

XenDesktop 7.0
%1

message

string

exception ToString()

Id

1032

Name

MachineIsNotDomainJoinedWarning

Severity

Warning

Groups

ServiceStartup

Text

Machine is not domain joined or failed to authenticate as a


domain user.

Comment

PIPC warning

Arguments
Id

1033

Name

SetDBConnectionError

Severity

Error

Groups

Status

Text

ConfigurationLoggingException in WCF call to


SetDBConnection : %1

A configuration logging error prevented the SDK operation


from being executed.
Position Name
Type Comment
Arguments %1
message string exception ToString()
Comment

Id

1034

Name

ServiceStartupError

Severity

Warning

Groups

ServiceStatus

Text

The service failed to initialize. The service will attempt to


initialize again in approximately %1 minute(s). See Citrix
19

XenDesktop 7.0
Knowledge Base article CTX126990.
Error details:
Exception '%2' of type '%3'.
Comment

When the service encounters an exception on start up


Position Name
Type Comment
time until
the next
%1
estimateRetryInMinutes int
initiation
retry
Arguments
exception
%2
message
string
message
exception
%3
type
Type
type
Id

1035

Name

InvalidUserAccountError

Severity

Error

Groups

ServiceStatus

Text

The service failed to initialize because the user account was


invalid.
Error details: %1

Comment

When the service is started by an invalid user account.


Position Name
Type
Comment
Arguments %1
message string
exception message
Id

1201

Name

DatabaseConnectivityLostWarning

Severity

Warning

Groups

Status
20

XenDesktop 7.0
The connection to the database has been lost.

Text

Error details:
Exception '%1' of type '%2'.
Ensure that the database is correctly configured and
accessible.

Comment

When the service heartbeat fails to connect to the database.


Position Name
Type Comment
message string Exception message
Arguments %1
%2
type
string Exception type

Categories
Name

NormalOperation

Registry
Value

HKLM\Software\Citrix\EventLogControl\NormalOperation\[Sup
pressRepeatedMessage]

Throttled
by Default

Groups

Status

Name

ServiceStartup

Registry
Value

HKLM\Software\Citrix\EventLogControl\ServiceStartup\[Suppr
essRepeatedMessage]

Throttled
by Default

Groups

ServiceStartup, ServiceStatus

Groups
Name

ServiceStartup

Dynamic

21

XenDesktop 7.0
Category

ServiceStartup

Throttling
Methods

SuppressRepeatedMessage

Associated
Events

MachineIsNotDomainJoinedWarning

Name
Dynamic
Category
Throttling
Methods
Associated
Events

Name
Dynamic
Category
Throttling
Methods
Associated
Events

ServiceStatus
N
ServiceStartup
SuppressRepeatedMessage
AfterStartDALError, InvalidUserAccountError,
RestartDALError, ServiceInitializationError,
ServiceShutdown, ServiceStarted, ServiceStartupError,
ServiceStopped, StartDALError, StartWorkflowError,
StartWorkflowHostError, TracingInitializationError
Status
N
NormalOperation
SuppressRepeatedMessage
CheckedCallError, ConfigFileError,
DatabaseConnectivityLostWarning, EncryptionError,
KeyUpdateError, PermissionDeniedError,
SecurityKeyInvalid, SecurityKeysDataInvalid,
SetDBConnectionError

22

XenDesktop 7.0
Configuration Service
Event Log Messages
Configuration Service Events
Id

Name

Seve Grou
rity
ps

Text

Com
ment

2000

Configuration
Initialized

Infor
mati
onal

Servi
ceSta
tus

Service
initialized
successfully.

2001

ConfigurationE
nvironmentTes
tFault

Error

Statu
s

Environment
test %1
raised
exception
%2.

Servi
ce
has
been
initiali
zed.
An
envir
onme
nt
test
raise
da
fault.

1000

ServiceStarted

Infor
mati
onal

Servi
ceSta
tus

Service
started
successfully.

1001

ServiceStoppe
d

Infor
mati
onal

Servi
ceSta
tus

Service
stopped
successfully.

1002

StartWorkflow

Error

Servi

Loading and

Arguments

1 testId
%

st
ri
n
g

Tes
t
bei
ng
run

2 fault
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

st

exc

Once
the
servic
e has
starte
d
Servi
ce
Stopp
ed.
When 1

message

23

XenDesktop 7.0
Id

Name

Seve Grou
rity
ps

Error

ceSta
tus

1005

EncryptionErro
r

Error

Statu
s

1007

CheckedCallEr
ror

Error

Statu
s

1008

TracingInitializ
ationError

Error

Servi
ceSta
tus

1009

ServiceInitializ
ationError

Error

Servi
ceSta

Text
starting a
new
workflow
failed with :
%1

Com
ment

a
workfl
ow
failed
to
start
Encryption
When
operation
a
failed with :
share
%1
d key
encry
ption
opera
tion
failed
Otherwise
Gene
unhandled
ral
exception in catch
WCF call :
-all
%1
fallba
ck
excep
tion
handl
er
CDF start-up When
failed with :
initiali
%1
zing
CDF
tracin
g
Service
start-up

Arguments
%

ri
n
g

epti
on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

When 1 message
the
%

st
ri

exc
epti

24

XenDesktop 7.0
Id

Name

Seve Grou
rity
ps
tus

1010

StartWorkflow
HostError

Error

Servi
ceSta
tus

1011

StartDALError

Error

Servi
ceSta
tus

1012

RestartDALErr
or

Error

Servi
ceSta
tus

Text

Com
ment

servic
e
could
not
start
Starting the
When
workflow
the
environment workfl
failed with :
ow
%1
host
could
not
start
Starting the
When
database
the
connection
first
failed with :
datab
%1
ase
conn
ection
failed
Restarting
When
the database the
connection
datab
failed with :
ase
%1
conn
ection
failed
after
a
conn
ection
string
chan

Arguments

failed with :
%1

n
g

on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

25

XenDesktop 7.0
Id

Name

Seve Grou
rity
ps

Text

1013

AfterStartDAL
Error

Error

Servi
ceSta
tus

Initial
database
housekeepin
g failed with
: %1

1015

KeyUpdateErr
or

Error

Statu
s

Update of
shared key
failed with :
%1

1027

SecurityKeysD
ataInvalid

Warn Statu
ing
s

Reading
keys failed
with : %1

1028

ServiceShutdo
wn

Infor
mati
onal

Servi
ceSta
tus

Service
stopped
successfully.

1029

SecurityKeyInv
alid

Warn Statu
ing
s

ReadKeyDat
a of %1
failed : %2

Com
ment
ge
Error
durin
g
datab
ase
start
Key
updat
e with
peer
servic
e
failed
Key
read
from
regist
ry
failur
e
Servi
ce
Stopp
ed.
Key
read
from
regist
ry
failur
e

Arguments

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

1 keyGuid
%

st
ri
n
g

gui
d
ToS
trin
g()

2 message
%

st
ri

exc
epti

26

XenDesktop 7.0
Id

Name

Seve Grou
rity
ps

1030

PermissionDen Warn Statu


iedError
ing
s

1031

ConfigFileError Error

1032

MachineIsNot
DomainJoined
Warning

Warn Statu
ing
s

1033

SetDBConnect

Error

Statu
s

Statu

Text

Otherwise
unhandled
exception in
WCF call :
%1

Com
ment

Gene
ral
catch
-all
fallba
ck
excep
tion
handl
er
There was a When
problem
the
accessing
app.e
the
xe.co
application
nfig
configuration file is
file for the
dama
service : %1 ged
or
missi
ng
Machine is
PIPC
not domain
warni
joined or
ng
failed to
authenticate
as a domain
user.
Configuratio A

Arguments
n
g

on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

st

exc

message

27

XenDesktop 7.0
Id

Name
ionError

1034

ServiceStartup
Error

Seve Grou
rity
ps
s

Warn Servi
ing
ceSta
tus

Text

Com
ment

nLoggingExc
eption in
WCF call to
SetDBConn
ection : %1

config %
uratio
n
loggin
g
error
preve
nted
the
SDK
opera
tion
from
being
execu
ted.
When 1 estimate
the
% RetryInMi
servic
nutes
e
enco
unter
s an
excep
tion
on
start
up
message
2
%

The service
failed to
initialize.
The service
will attempt
to initialize
again in

Approximate
ly %1
minute(s).
See Citrix
Knowledge
Base article

Arguments
ri
n
g

epti
on
ToS
trin
g()

st
ri
n
g

exc
epti
on
ToS
trin
g()

st
ri
n
g

exc
epti
on
me
ssa
ge

28

XenDesktop 7.0
Id

Name

Seve Grou
rity
ps

Text

Com
ment

CTX126990.
Error details:

1035

InvalidUserAcc
ountError

Error

Servi
ceSta
tus

Exception
'%2' of type
'%3'.
The service
failed to
initialize
because the
user account
was invalid.
Error details:
%1

1201

DatabaseConn Warn Statu


ectivityLostWar ing
s
ning

The
connection
to the
database
has been
lost.

When
the
servic
e is
starte
d by
an
invali
d
user
accou
nt
When
the
servic
e
heart
beat
fails
to
conn
ect to
the

Arguments

3 type
%

T
y
p
e

exc
epti
on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
ToS
trin
g()

1 message
%

st
ri
n
g

exc
epti
on
me
ssa
ge

29

XenDesktop 7.0
Id

Name

Seve Grou
rity
ps

Text

Com
ment

Arguments

datab
ase.
Error details:

2 type
%

T
y
p
e

exc
epti
on
ToS
trin
g()

Exception
'%1' of type
'%2'.
Ensure that
the database
is correctly
configured
and
accessible.

30

XenDesktop 7.0
Configuration Logging Service
Event Log Messages
Configuration Logging Service Events
Id

Name

Seve
rity

Group
s

2000

Configurati
onLoggingI
nitialized

Infor Servic
matio eStatu
nal
s

2001

Configurati Error
onLogging
Environme
ntTestFault

Status

Text

Comme
nt

Service
initialized
successful
ly.

Service
has
been
initialize
d.

Environm
ent test
%1 raised
exception
%2.

An
environ
ment
test
raised a
fault.

Arguments

1 test
% Id

string Test
being
run

2 faul string excepti


% t
on
ToStrin
g()
1000

ServiceSta
rted

Infor Servic
matio eStatu
nal
s

1001

ServiceSto
pped

Infor Servic
matio eStatu
nal
s

Service
started
successful
ly.

Once
the
service
has
started
Service
Service
stopped
Stopped
successful .
ly.

31

XenDesktop 7.0
Id

Name

Seve
rity

Group
s

Text

Comme
nt

1002

StartWorkfl
owError

Error

Servic
eStatu
s

Loading
and
starting a
new
workflow
failed with
: %1

When a 1 me
workflow % ssa
failed to
ge
start

string excepti
on
ToStrin
g()

1005

Encryption
Error

Error

Status

Encryptio
n
operation
failed with
: %1

When a
shared
key
encrypti
on
operatio
n failed

1 me
% ssa
ge

string excepti
on
ToStrin
g()

1007

CheckedC
allError

Error

Status

Otherwise
unhandled
exception
in WCF
call : %1

General
catch-all
fallback
exceptio
n
handler

1 me
% ssa
ge

string excepti
on
ToStrin
g()

1008

TracingIniti Error
alizationErr
or

Servic
eStatu
s

CDF start- When


up failed
initializin
with : %1
g CDF
tracing

1 me
% ssa
ge

string excepti
on
ToStrin
g()

1009

ServiceIniti Error
alizationErr
or

Servic
eStatu
s

Service
start-up
failed with
: %1

1 me
% ssa
ge

string excepti
on
ToStrin
g()

When
the
service
could
not start

Arguments

32

XenDesktop 7.0
Id

Name

Seve
rity

Group
s

Text

Comme
nt

Arguments

1010

StartWorkfl
owHostErr
or

Error

Servic
eStatu
s

Starting
the
workflow
environme
nt failed
with : %1

When
1 me
the
% ssa
workflow
ge
host
could
not start

string excepti
on
ToStrin
g()

1011

StartDALEr Error
ror

Servic
eStatu
s

Starting
the
database
connectio
n failed
with : %1

When
the first
databas
e
connecti
on failed

1 me
% ssa
ge

string excepti
on
ToStrin
g()

1012

RestartDA
LError

Error

Servic
eStatu
s

Restarting
the
database
connectio
n failed
with : %1

1 me
% ssa
ge

string excepti
on
ToStrin
g()

1013

AfterStartD
ALError

Error

Servic
eStatu
s

Initial
database
housekee
ping failed
with : %1

When
the
databas
e
connecti
on failed
after a
connecti
on string
change
Error
during
databas
e start

1 me
% ssa
ge

string excepti
on
ToStrin
g()

33

XenDesktop 7.0
Id

Name

Seve
rity

Group
s

Text

Comme
nt

Arguments

1015

KeyUpdate
Error

Error

Status

Update of
shared
key failed
with : %1

Key
update
with
peer
service
failed

1 me
% ssa
ge

string excepti
on
ToStrin
g()

1027

SecurityKe
ysDataInva
lid

Warn Status
ing

Reading
keys
failed with
: %1

1 me
% ssa
ge

string excepti
on
ToStrin
g()

1028

ServiceSh
utdown

Infor Servic
matio eStatu
nal
s

Key
read
from
registry
failure
Service
Service
stopped
Stopped
successful .
ly.

1029

SecurityKe
yInvalid

Warn Status
ing

ReadKey
Data of
%1 failed :
%2

Key
read
from
registry
failure

1 key
% Gui
d

string guid
ToStrin
g()

2 me
% ssa
ge

string excepti
on
ToStrin
g()

General
catch-all
fallback
exceptio
n
handler

1 me
% ssa
ge

string excepti
on
ToStrin
g()

1030

Permission Warn Status


DeniedErro ing
r

Otherwise
unhandled
exception
in WCF
call : %1

34

XenDesktop 7.0
Id

Name

Seve
rity

Group
s

Text

Comme
nt

Arguments

1031

ConfigFile
Error

Error

Status

There was
a problem
accessing
the
applicatio
n
configurati
on file for
the
service :
%1

When
the
app.exe.
config
file is
damage
d or
missing

1 me
% ssa
ge

string excepti
on
ToStrin
g()

1032

MachineIs Warn Status


NotDomain ing
JoinedWar
ning

PIPC
warning

1033

SetDBCon
nectionErr
or

Machine
is not
domain
joined or
failed to
authentica
te as a
domain
user.
Configurat
ionLoggin
gExceptio
n in WCF
call to
SetDBCo
nnection :
%1

A
1 me
configur % ssa
ation
ge
logging
error
prevente
d the
SDK
operatio
n from
being
execute
d.

string excepti
on
ToStrin
g()

Error

Status

35

XenDesktop 7.0
Id

Name

Seve
rity

Group
s

Text

1034

ServiceSta
rtupError

Error

Warnin The
g
service
failed to
initialize.
The
service
will
attempt to
initialize
again in
Approxim
ately %1
minute(s).
See Citrix
Knowledg
e Base
article
CTX1269
90.
Error
details:

Comme
nt

Arguments

When
the
service
encount
ers an
exceptio
n on
start up

1 esti string excepti


% mat
on
eR
ToStrin
etry
g()
InM
inut
es

2 me
% ssa
ge

string excepti
on
messa
ge

3 typ
% e

Type

excepti
on
ToStrin
g()

Exception
'%2' of
type '%3'.

36

XenDesktop 7.0
Id

Name

Seve
rity

Group
s

Text

Comme
nt

Arguments

1035

InvalidUser
AccountErr
or

Error

Servic
eStatu
s

The
service
failed to
initialize
because
the user
account
was
invalid.

When
the
service
is
started
by an
invalid
user
account.

1201

DatabaseC Warn Status


onnectivity ing
LostWarnin
g

Error
details:
%1

When the 1 me
service
% ssa
heartbeat
ge
fails to
connect
to the
database

Error
details:

2 typ
% e

string excepti
on
messa
ge

Type

excepti
on
ToStrin
g()

Exception
'%1' of
type '%2'.

37

XenDesktop 7.0
Id

Name

Seve
rity

Group
s

Text

Comme
nt

Arguments

Ensure
that the
database
is
correctly
configured
and
accessible

38

XenDesktop 7.0
User Profile Management
http://edocssand.citrix.com/proddocs/topic/user-profile-manager-5-x/upm-troubleshootevents.html

39

XenDesktop 7.0
Delegated Administration Service
Index

General
Events
2000 - DelegatedAdminInitialized
2001 - DelegatedAdminEnvironmentTestFault
Categories
EnvironmentTest
Status
ServiceInitialization
ServiceStatus

40

XenDesktop 7.0
General
Event Source
Event Log

Citrix Delegated Administration Service


Application

Events
Id
Name
Severity
Groups
Text
Comment
Arguments

2000
DelegatedAdminInitialized
Informational
ServiceStatus
Service initialized successfully.
Service has been initialized.

Id
Name
Severity
Groups
Text
Comment

2001
DelegatedAdminEnvironmentTestFault
Error
Status
Environment test %1 raised exception %2.
An environment test raised a fault.
Position Name Type Comment
%1
testId string Test being run
%2
fault
string exception ToString()

Arguments

Categories
Name
Registry
Value
Throttled by
Default
Groups

EnvironmentTest
HKLM\Software\Citrix\EventLogControl\Environment
Test\[SuppressRepeatedMessage]

Name

ServiceInitialization

Y
Status

41

XenDesktop 7.0
Registry
Value
Throttled by
Default
Groups

HKLM\Software\Citrix\EventLogControl\ServiceInitiali
zation\[SuppressRepeatedMessage]
Y
ServiceStatus

Groups
Name
Dynamic
Category
Throttling
Methods
Associated
Events

ServiceStatus
N
ServiceInitialization

Name
Dynamic
Category
Throttling
Methods
Associated
Events

Status
N
EnvironmentTest

SuppressRepeatedMessage
DelegatedAdminInitialized

SuppressRepeatedMessage
DelegatedAdminEnvironmentTestFault

42

XenDesktop 7.0
Delegated Administration Service Core Events
Index

General
Events
1000 - ServiceStarted
1001 - ServiceStopped
1002 - StartWorkflowError
1005 - EncryptionError
1007 - CheckedCallError
1008 - TracingInitializationError
1009 - ServiceInitializationError
1010 - StartWorkflowHostError
1011 - StartDALError
1012 - RestartDALError
1013 - AfterStartDALError
1015 - KeyUpdateError
1027 - SecurityKeysDataInvalid
1028 - ServiceShutdown
1029 - SecurityKeyInvalid
1030 - PermissionDeniedError
1031 - ConfigFileError
1032 - MachineIsNotDomainJoinedWarning
1033 - SetDBConnectionError
1034 - ServiceStartupError
1035 - InvalidUserAccountError
1201 - DatabaseConnectivityLostWarning
Categories
NormalOperation
Status
ServiceStartup
ServiceStartup
ServiceStatus

43

XenDesktop 7.0
General
Event
Source
Event Log

FMA Service SDK


Application

Events
Id
Name
Severity
Groups
Text
Comment
Arguments

1000
ServiceStarted
Informational
ServiceStatus
Service started successfully.
Once the service has started

Id
Name
Severity
Groups
Text
Comment
Arguments

1001
ServiceStopped
Informational
ServiceStatus
Service stopped successfully.
Service Stopped.

Id
Name
Severity
Groups
Text
Comment

1002
StartWorkflowError
Error
ServiceStatus
Loading and starting a new workflow failed with : %1
When a workflow failed to start
Position Name
Type Comment
%1
message string exception ToString()

Arguments
Id

1005

44

XenDesktop 7.0
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment

EncryptionError
Error
Status
Encryption operation failed with : %1
When a shared key encryption operation failed
Position Name
Type Comment
%1
message string exception ToString()
1007
CheckedCallError
Error
Status
Otherwise unhandled exception in WCF call : %1
General catch-all fallback exception handler
Position Name
Type Comment
%1
message string exception ToString()
1008
TracingInitializationError
Error
ServiceStatus
CDF start-up failed with : %1
When initializing CDF tracing
Position Name
Type Comment
%1
message string exception ToString()
1009
ServiceInitializationError
Error
ServiceStatus
Service start-up failed with : %1
When the service could not start
45

XenDesktop 7.0
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id

Position
%1

Name
message

Type
string

Comment
exception ToString()

1010
StartWorkflowHostError
Error
ServiceStatus
Starting the workflow environment failed with : %1
When the workflow host could not start
Position Name
Type Comment
%1
message string exception ToString()
1011
StartDALError
Error
ServiceStatus
Starting the database connection failed with : %1
When the first database connection failed
Position Name
Type Comment
%1
message string exception ToString()
1012
RestartDALError
Error
ServiceStatus
Restarting the database connection failed with : %1
When the database connection failed after a
connection string change
Position Name
Type Comment
%1
message string exception ToString()
1013
46

XenDesktop 7.0
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment

AfterStartDALError
Error
ServiceStatus
Initial database housekeeping failed with : %1
Error during database start
Position Name
Type Comment
%1
message string exception ToString()
1015
KeyUpdateError
Error
Status
Update of shared key failed with : %1
Key update with peer service failed
Position Name
Type Comment
%1
message string exception ToString()
1027
SecurityKeysDataInvalid
Warning
Status
Reading keys failed with : %1
Key read from registry failure
Position Name
Type Comment
%1
message string exception ToString()
1028
ServiceShutdown
Informational
ServiceStatus
Service stopped successfully.
Service Stopped.
47

XenDesktop 7.0
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments

Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id

1029
SecurityKeyInvalid
Warning
Status
ReadKeyData of %1 failed : %2
Key read from registry failure
Position Name
Type Comment
%1
keyGuid string guid ToString()
%2
message string exception ToString()
1030
PermissionDeniedError
Warning
Status
Otherwise unhandled exception in WCF call : %1
General catch-all fallback exception handler
Position Name
Type Comment
%1
message string exception ToString()
1031
ConfigFileError
Error
Status
There was a problem accessing the application
configuration file for the service : %1
When the app.exe.config file is damaged or missing
Position Name
Type Comment
%1
message string exception ToString()
1032

48

XenDesktop 7.0
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups

Text

Comment
Arguments

MachineIsNotDomainJoinedWarning
Warning
ServiceStartup
Machine is not domain joined or failed to authenticate
as a domain user.
PIPC warning

1033
SetDBConnectionError
Error
Status
ConfigurationLoggingException in WCF call to
SetDBConnection : %1
A configuration logging error prevented the SDK
operation from being executed.
Position Name
Type Comment
%1
message string exception ToString()
1034
ServiceStartupError
Warning
ServiceStatus
The service failed to initialize. The service will attempt
to initialize again in approximately %1 minute(s). See
Citrix Knowledge Base article CTX126990.
Error details:
Exception '%2' of type '%3'.
When the service encounters an exception on start up
Position Name
Type
Comment
estimateRetryI
time until the
%1
int
nMinutes
next initiation

49

XenDesktop 7.0

Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups

Text

Comment
Arguments

%2

message

string

%3

type

Type

retry
exception
message
exception type

1035
InvalidUserAccountError
Error
ServiceStatus
The service failed to initialize because the user account
was invalid.
Error details: %1
When the service is started by an invalid user account.
Position Name
Type Comment
%1
message string exception message
1201
DatabaseConnectivityLostWarning
Warning
Status
The connection to the database has been lost.
Error details:
Exception '%1' of type '%2'.
Ensure that the database is correctly configured and
accessible.
When the service heartbeat fails to connect to the
database.
Position Name
Type Comment
%1
message string Exception message
%2
type
string Exception type

50

XenDesktop 7.0

Categories
Name
Registry
Value
Throttled by
Default
Groups

NormalOperation
HKLM\Software\Citrix\EventLogControl\NormalOperation\
[SuppressRepeatedMessage]

Name
Registry
Value
Throttled by
Default
Groups

ServiceStartup
HKLM\Software\Citrix\EventLogControl\ServiceStartup\[
SuppressRepeatedMessage]

Y
Status

Y
ServiceStartup, ServiceStatus

Groups
Name
Dynamic
Category
Throttling
Methods
Associated
Events
Name
Dynamic
Category
Throttling
Methods
Associated
Events

ServiceStartup
N
ServiceStartup
SuppressRepeatedMessage
MachineIsNotDomainJoinedWarning
ServiceStatus
N
ServiceStartup
SuppressRepeatedMessage
AfterStartDALError, InvalidUserAccountError,
RestartDALError, ServiceInitializationError,
ServiceShutdown, ServiceStarted,
ServiceStartupError, ServiceStopped, StartDALError,

51

XenDesktop 7.0
StartWorkflowError, StartWorkflowHostError,
TracingInitializationError
Name
Dynamic
Category
Throttling
Methods
Associated
Events

Status
N
NormalOperation
SuppressRepeatedMessage
CheckedCallError, ConfigFileError,
DatabaseConnectivityLostWarning, EncryptionError,
KeyUpdateError, PermissionDeniedError,
SecurityKeyInvalid, SecurityKeysDataInvalid,
SetDBConnectionError

52

XenDesktop 7.0
Machine Creation Service
Index

General
Events
2000 - MachineCreationInitialized
2001 - MachineCreationEnvironmentTestFault
2002 - MachineCreationPreparationAborted
2003 - MachineCreationPreparationNotSupported
2004 - MachineCreationPreparationDisabled
2005 - PendingDiskDeleteTimerError
2006 - PendingDiskDeleteWorkflowError
2007 - NewProvisioningSchemeWorkflowError
2008 - DiskReaperWorkflowError
2009 - PublishImageWorkflowError
2010 - NewVMsWorkflowError
2011 - RemoveVMsWorkflowError
2012 - ResetVMFailure
2013 - UpdateVMFailure
Categories
EnvironmentTest
Status
ImagePreparation
Status
NormalOperation
Status
ServiceInitialization
ServiceStatus

53

XenDesktop 7.0
General
Event Source
Event Log

Citrix Machine Creation Service


Application

Events
Id
Name
Severity
Groups
Text
Comment
Arguments

2000
MachineCreationInitialized
Informational
ServiceStatus
Service initialized successfully.
Service has been initialized.

Id
Name
Severity
Groups
Text
Comment

2001
MachineCreationEnvironmentTestFault
Error
Status
Environment test %1 raised exception %2.
An environment test raised a fault.
Position Name Type Comment
%1
testId string Test being run
%2
fault
string exception ToString()

Arguments

Id
Name
Severity
Groups
Text
Comment
Arguments

2002
MachineCreationPreparationAborted
Error
Status
Image preparation for Provisioning Scheme %1 was
aborted after not completing in %2 minutes.
The image preparation VM didn't shutdown and
complete within the defined maximum time allowed.
Position Name
Type
Comment

54

XenDesktop 7.0

Id
Name
Severity
Groups
Text

Comment

Arguments

Id
Name
Severity
Groups
Text
Comment

%1

provisioningSchem
eName

string

%2

timeoutPeriod

double

Provisionin
g Scheme
Name
The
defined
timeout

2003
MachineCreationPreparationNotSupported
Informational
Status
Image preparation is not supported for Provisioning
Scheme %1 due to hypervisor restrictions on connection
%2. No image preparation will be performed for this
Provisioning Scheme.
The hypervisor for this provisioning scheme does not
support operations required for image preparation.
Positio
Name
Type
Comment
n
Provisionin
provisioningSchemeN
%1
string
g Scheme
ame
Name
The
%2
connectionName
string
hypervisor
connection
2004
MachineCreationPreparationDisabled
Informational
Status
Image preparation was disabled for Provisioning Scheme
%1. No image preparation will be performed for this
Provisioning Scheme.
Image preparation was disabled for the provisioning

55

XenDesktop 7.0

Arguments

Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text

scheme by supplying the -NoImagePreparaion parameter


or setting ImageManagementPrep_DoImagePreparation to
false using the Set-ProvServiceConfigurationData cmdlet.
Position Name
Type Comment
Provisioning
provisioningSchemeNa
%1
string Scheme
me
Name
2005
PendingDiskDeleteTimerError
Error
Status
Disk tidying background operation failed : %1
MIS reaper process suffered an error
Position Name
Type Comment
%1
message string exception ToString()
2006
PendingDiskDeleteWorkflowError
Error
Status
Disk tidying workflow operation failed : %1
MIS reaper process suffered an error
Position Name
Type Comment
%1
message string exception ToString()
2007
NewProvisioningSchemeWorkflowError
Error
Status
Provisioning scheme creation workflow operation failed :
%1

56

XenDesktop 7.0
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments

MCS scheme creation failure


Position Name
Type Comment
%1
message string exception ToString()
2008
DiskReaperWorkflowError
Error
Status
Obsolete image removal workflow operation failed : %1
MCS reaper process failure while tidying stale master
images in a scheme
Position Name
Type Comment
%1
message string exception ToString()
2009
PublishImageWorkflowError
Error
Status
Provisioning scheme master image update workflow
operation failed : %1
MCS failure setting master image in a scheme
Position Name
Type Comment
%1
message string exception ToString()
2010
NewVMsWorkflowError
Error
Status
Virtual machine creation workflow operation failed : %1
MCS failure creating VMs
Position Name
Type Comment
%1
message string exception ToString()

57

XenDesktop 7.0

Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments

2011
RemoveVMsWorkflowError
Error
Status
Virtual machine deletion workflow operation failed : %1
MCS failure deleting VMs
Position Name
Type Comment
%1
message string exception ToString()
2012
ResetVMFailure
Warning
Status
Virtual machine reset operation failed : %1
MCS failure resetting a VM
Position Name
Type Comment
%1
message string exception ToString()
2013
UpdateVMFailure
Warning
Status
Virtual machine image update operation failed : %1
MCS failure resetting a VM
Position Name
Type Comment
%1
message string exception ToString()

Categories
Name
Registry
Value

EnvironmentTest
HKLM\Software\Citrix\EventLogControl\EnvironmentTest
\[SuppressRepeatedMessage]

58

XenDesktop 7.0
Throttled
by Default
Groups

Y
Status

Name
Registry
Value
Throttled
by Default
Groups

ImagePreparation
HKLM\Software\Citrix\EventLogControl\ImagePreparation
\[SuppressRepeatedMessage]

Name
Registry
Value
Throttled
by
Default
Groups

NormalOperation
HKLM\Software\Citrix\EventLogControl\NormalOperation\[
SuppressRepeatedMessage]

Name
Registry
Value
Throttled
by Default
Groups

ServiceInitialization
HKLM\Software\Citrix\EventLogControl\ServiceInitializati
on\[SuppressRepeatedMessage]

Y
Status

Y
Status

Y
ServiceStatus

Groups
Name
Dynamic
Category
Throttling
Methods
Associated
Events

ServiceStatus
N
ServiceInitialization
SuppressRepeatedMessage
MachineCreationInitialized

59

XenDesktop 7.0

Name
Dynamic
Category
Throttling
Methods
Associated
Events
Name
Dynamic
Category
Throttling
Methods
Associated
Events
Name
Dynamic
Category
Throttling
Methods

Associated
Events

Status
N
EnvironmentTest
SuppressRepeatedMessage,
SuppressRepeatedMessage,
SuppressRepeatedMessage
MachineCreationEnvironmentTestFault
Status
N
ImagePreparation
SuppressRepeatedMessage,
SuppressRepeatedMessage,
SuppressRepeatedMessage
MachineCreationPreparationAborted,
MachineCreationPreparationDisabled,
MachineCreationPreparationNotSupported
Status
N
NormalOperation
SuppressRepeatedMessage,
SuppressRepeatedMessage,
SuppressRepeatedMessage
DiskReaperWorkflowError,
NewProvisioningSchemeWorkflowError,
NewVMsWorkflowError, PendingDiskDeleteTimerError,
PendingDiskDeleteWorkflowError,
PublishImageWorkflowError, RemoveVMsWorkflowError,
ResetVMFailure, UpdateVMFailure

60

XenDesktop 7.0
Machine Creation Service CoreEvents
Index

General
Events
1000 - ServiceStarted
1001 - ServiceStopped
1002 - StartWorkflowError
1005 - EncryptionError
1007 - CheckedCallError
1008 - TracingInitializationError
1009 - ServiceInitializationError
1010 - StartWorkflowHostError
1011 - StartDALError
1012 - RestartDALError
1013 - AfterStartDALError
1015 - KeyUpdateError
1027 - SecurityKeysDataInvalid
1028 - ServiceShutdown
1029 - SecurityKeyInvalid
1030 - PermissionDeniedError
1031 - ConfigFileError
1032 - MachineIsNotDomainJoinedWarning
1033 - SetDBConnectionError
1034 - ServiceStartupError
1035 - InvalidUserAccountError
1201 - DatabaseConnectivityLostWarning
Categories
NormalOperation
Status
ServiceStartup
ServiceStartup
ServiceStatus

61

XenDesktop 7.0
General
Event
Source
Event Log

FMA Service SDK


Application

Events
Id
Name
Severity
Groups
Text
Comment
Arguments

1000
ServiceStarted
Informational
ServiceStatus
Service started successfully.
Once the service has started

Id
Name
Severity
Groups
Text
Comment
Arguments

1001
ServiceStopped
Informational
ServiceStatus
Service stopped successfully.
Service Stopped.

Id
Name
Severity
Groups
Text
Comment

1002
StartWorkflowError
Error
ServiceStatus
Loading and starting a new workflow failed with : %1
When a workflow failed to start
Position Name
Type Comment
%1
message string exception ToString()

Arguments
Id

1005

62

XenDesktop 7.0
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment

EncryptionError
Error
Status
Encryption operation failed with : %1
When a shared key encryption operation failed
Position Name
Type Comment
%1
message string exception ToString()
1007
CheckedCallError
Error
Status
Otherwise unhandled exception in WCF call : %1
General catch-all fallback exception handler
Position Name
Type Comment
%1
message string exception ToString()
1008
TracingInitializationError
Error
ServiceStatus
CDF start-up failed with : %1
When initializing CDF tracing
Position Name
Type Comment
%1
message string exception ToString()
1009
ServiceInitializationError
Error
ServiceStatus
Service start-up failed with : %1
When the service could not start
63

XenDesktop 7.0
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id

Position
%1

Name
message

Type
string

Comment
exception ToString()

1010
StartWorkflowHostError
Error
ServiceStatus
Starting the workflow environment failed with : %1
When the workflow host could not start
Position Name
Type Comment
%1
message string exception ToString()
1011
StartDALError
Error
ServiceStatus
Starting the database connection failed with : %1
When the first database connection failed
Position Name
Type Comment
%1
message string exception ToString()
1012
RestartDALError
Error
ServiceStatus
Restarting the database connection failed with : %1
When the database connection failed after a connection
string change
Position Name
Type Comment
%1
message string exception ToString()
1013
64

XenDesktop 7.0
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment

AfterStartDALError
Error
ServiceStatus
Initial database housekeeping failed with : %1
Error during database start
Position Name
Type Comment
%1
message string exception ToString()
1015
KeyUpdateError
Error
Status
Update of shared key failed with : %1
Key update with peer service failed
Position Name
Type Comment
%1
message string exception ToString()
1027
SecurityKeysDataInvalid
Warning
Status
Reading keys failed with : %1
Key read from registry failure
Position Name
Type Comment
%1
message string exception ToString()
1028
ServiceShutdown
Informational
ServiceStatus
Service stopped successfully.
Service Stopped.
65

XenDesktop 7.0
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments

Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id

1029
SecurityKeyInvalid
Warning
Status
ReadKeyData of %1 failed : %2
Key read from registry failure
Position Name
Type Comment
%1
keyGuid string guid ToString()
%2
message string exception ToString()
1030
PermissionDeniedError
Warning
Status
Otherwise unhandled exception in WCF call : %1
General catch-all fallback exception handler
Position Name
Type Comment
%1
message string exception ToString()
1031
ConfigFileError
Error
Status
There was a problem accessing the application
configuration file for the service : %1
When the app.exe.config file is damaged or missing
Position Name
Type Comment
%1
message string exception ToString()
1032

66

XenDesktop 7.0
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups

Text

Comment
Arguments

MachineIsNotDomainJoinedWarning
Warning
ServiceStartup
Machine is not domain joined or failed to authenticate as
a domain user.
PIPC warning

1033
SetDBConnectionError
Error
Status
ConfigurationLoggingException in WCF call to
SetDBConnection : %1
A configuration logging error prevented the SDK operation
from being executed.
Position Name
Type Comment
%1
message string exception ToString()
1034
ServiceStartupError
Warning
ServiceStatus
The service failed to initialize. The service will attempt to
initialize again in approximately %1 minute(s). See Citrix
Knowledge Base article CTX126990.
Error details:
Exception '%2' of type '%3'.
When the service encounters an exception on start up
Position Name
Type Comment
time until
%1
estimateRetryInMinutes int
the next

67

XenDesktop 7.0

Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups

Text

Comment
Arguments

%2

message

string

%3

type

Type

initiation
retry
exception
message
exception
type

1035
InvalidUserAccountError
Error
ServiceStatus
The service failed to initialize because the user account
was invalid.
Error details: %1
When the service is started by an invalid user account.
Position Name
Type Comment
%1
message string exception message
1201
DatabaseConnectivityLostWarning
Warning
Status
The connection to the database has been lost.
Error details:
Exception '%1' of type '%2'.
Ensure that the database is correctly configured and
accessible.
When the service heartbeat fails to connect to the
database.
Position Name
Type Comment
%1
message string Exception message
68

XenDesktop 7.0
%2

type

string

Exception type

Categories
Name
Registry
Value
Throttled
by Default
Groups

NormalOperation
HKLM\Software\Citrix\EventLogControl\NormalOperation\[S
uppressRepeatedMessage]

Name
Registry
Value
Throttled
by Default
Groups

ServiceStartup
HKLM\Software\Citrix\EventLogControl\ServiceStartup\[Sup
pressRepeatedMessage]

Y
Status

Y
ServiceStartup, ServiceStatus

Groups
Name
Dynamic
Category
Throttling Methods
Associated Events

ServiceStartup
N
ServiceStartup
SuppressRepeatedMessage
MachineIsNotDomainJoinedWarning

Name
Dynamic
Category
Throttling Methods

ServiceStatus
N
ServiceStartup
SuppressRepeatedMessage
AfterStartDALError, InvalidUserAccountError,
RestartDALError, ServiceInitializationError,
ServiceShutdown, ServiceStarted,
ServiceStartupError, ServiceStopped,
StartDALError, StartWorkflowError,

Associated Events

69

XenDesktop 7.0
StartWorkflowHostError, TracingInitializationError
Name
Dynamic
Category
Throttling Methods

Associated Events

Status
N
NormalOperation
SuppressRepeatedMessage
CheckedCallError, ConfigFileError,
DatabaseConnectivityLostWarning,
EncryptionError, KeyUpdateError,
PermissionDeniedError, SecurityKeyInvalid,
SecurityKeysDataInvalid, SetDBConnectionError

70

XenDesktop 7.0
Host Service
Index

General
Events
2000 - HostInitialized
2001 - HostEnvironmentTestFault
Categories
EnvironmentTest
Status
ServiceInitialization
ServiceStatus

71

XenDesktop 7.0
General
Event Source
Event Log

Citrix Host Service


Application

Events
Id
Name
Severity
Groups
Text
Comment
Arguments

2000
HostInitialized
Informational
ServiceStatus
Service initialized successfully.
Service has been initialized.

Id
Name
Severity
Groups
Text
Comment

2001
HostEnvironmentTestFault
Error
Status
Environment test %1 raised exception %2.
An environment test raised a fault.
Position Name Type Comment
%1
testId string Test being run
%2
fault
string exception ToString()

Arguments

Categories
Name
Registry
Value
Throttled
by Default
Groups
Name

EnvironmentTest
HKLM\Software\Citrix\EventLogControl\EnvironmentTest\[
SuppressRepeatedMessage]
Y
Status
ServiceInitialization

72

XenDesktop 7.0
Registry
Value
Throttled
by Default
Groups

HKLM\Software\Citrix\EventLogControl\ServiceInitialization
\[SuppressRepeatedMessage]
Y
ServiceStatus

Groups
Name
Dynamic
Category
Throttling Methods
Associated Events

ServiceStatus
N
ServiceInitialization
SuppressRepeatedMessage
HostInitialized

Name
Dynamic
Category
Throttling Methods
Associated Events

Status
N
EnvironmentTest
SuppressRepeatedMessage
HostEnvironmentTestFault

73

XenDesktop 7.0
Host Service CoreEvents
Index

General
Events
1000 - ServiceStarted
1001 - ServiceStopped
1002 - StartWorkflowError
1005 - EncryptionError
1007 - CheckedCallError
1008 - TracingInitializationError
1009 - ServiceInitializationError
1010 - StartWorkflowHostError
1011 - StartDALError
1012 - RestartDALError
1013 - AfterStartDALError
1015 - KeyUpdateError
1027 - SecurityKeysDataInvalid
1028 - ServiceShutdown
1029 - SecurityKeyInvalid
1030 - PermissionDeniedError
1031 - ConfigFileError
1032 - MachineIsNotDomainJoinedWarning
1033 - SetDBConnectionError
1034 - ServiceStartupError
1035 - InvalidUserAccountError
1201 - DatabaseConnectivityLostWarning
Categories
NormalOperation
Status
ServiceStartup
ServiceStartup
ServiceStatus

74

XenDesktop 7.0
General
Event
Source
Event Log

FMA Service SDK


Application

Events
Id
Name
Severity
Groups
Text
Comment
Arguments

1000
ServiceStarted
Informational
ServiceStatus
Service started successfully.
Once the service has started

Id
Name
Severity
Groups
Text
Comment
Arguments

1001
ServiceStopped
Informational
ServiceStatus
Service stopped successfully.
Service Stopped.

Id
Name
Severity
Groups
Text
Comment

1002
StartWorkflowError
Error
ServiceStatus
Loading and starting a new workflow failed with : %1
When a workflow failed to start
Position Name
Type Comment
%1
message string exception ToString()

Arguments
Id

1005

75

XenDesktop 7.0
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment

EncryptionError
Error
Status
Encryption operation failed with : %1
When a shared key encryption operation failed
Position Name
Type Comment
%1
message string exception ToString()
1007
CheckedCallError
Error
Status
Otherwise unhandled exception in WCF call : %1
General catch-all fallback exception handler
Position Name
Type Comment
%1
message string exception ToString()
1008
TracingInitializationError
Error
ServiceStatus
CDF start-up failed with : %1
When initializing CDF tracing
Position Name
Type Comment
%1
message string exception ToString()
1009
ServiceInitializationError
Error
ServiceStatus
Service start-up failed with : %1
When the service could not start

76

XenDesktop 7.0
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id

Position
%1

Name
message

Type
string

Comment
exception ToString()

1010
StartWorkflowHostError
Error
ServiceStatus
Starting the workflow environment failed with : %1
When the workflow host could not start
Position Name
Type Comment
%1
message string exception ToString()
1011
StartDALError
Error
ServiceStatus
Starting the database connection failed with : %1
When the first database connection failed
Position Name
Type Comment
%1
message string exception ToString()
1012
RestartDALError
Error
ServiceStatus
Restarting the database connection failed with : %1
When the database connection failed after a connection
string change
Position Name
Type Comment
%1
message string exception ToString()
1013

77

XenDesktop 7.0
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment

AfterStartDALError
Error
ServiceStatus
Initial database housekeeping failed with : %1
Error during database start
Position Name
Type Comment
%1
message string exception ToString()
1015
KeyUpdateError
Error
Status
Update of shared key failed with : %1
Key update with peer service failed
Position Name
Type Comment
%1
message string exception ToString()
1027
SecurityKeysDataInvalid
Warning
Status
Reading keys failed with : %1
Key read from registry failure
Position Name
Type Comment
%1
message string exception ToString()
1028
ServiceShutdown
Informational
ServiceStatus
Service stopped successfully.
Service Stopped.
78

XenDesktop 7.0
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments

Id
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments
Id

1029
SecurityKeyInvalid
Warning
Status
ReadKeyData of %1 failed : %2
Key read from registry failure
Position Name
Type Comment
%1
keyGuid string guid ToString()
%2
message string exception ToString()
1030
PermissionDeniedError
Warning
Status
Otherwise unhandled exception in WCF call : %1
General catch-all fallback exception handler
Position Name
Type Comment
%1
message string exception ToString()
1031
ConfigFileError
Error
Status
There was a problem accessing the application
configuration file for the service : %1
When the app.exe.config file is damaged or missing
Position Name
Type Comment
%1
message string exception ToString()
1032

79

XenDesktop 7.0
Name
Severity
Groups
Text
Comment
Arguments
Id
Name
Severity
Groups
Text
Comment
Arguments

MachineIsNotDomainJoinedWarning
Warning
ServiceStartup
Machine is not domain joined or failed to authenticate as a
domain user.
PIPC warning

1033
SetDBConnectionError
Error
Status
ConfigurationLoggingException in WCF call to
SetDBConnection : %1
A configuration logging error prevented the SDK operation
from being executed.
Position Name
Type Comment
%1
message string exception ToString()

80

XenDesktop 7.0

Id
Name
Severity
Groups

Text

Comment

Arguments

Id
Name
Severity
Groups
Text
Comment
Arguments
Id

1034
ServiceStartupError
Warning
ServiceStatus
The service failed to initialize. The service will attempt to
initialize again in approximately %1 minute(s). See Citrix
Knowledge Base article CTX126990.
Error details:
Exception '%2' of type '%3'.
When the service encounters an exception on start up
Position Name
Type Comment
time until the
%1
estimateRetryInMinutes int
next initiation
retry
exception
%2
message
string
message
exception
%3
type
Type
type
1035
InvalidUserAccountError
Error
ServiceStatus
The service failed to initialize because the user account was
invalid.
Error details: %1
When the service is started by an invalid user account.
Position Name
Type Comment
%1
message string exception message
1201
81

XenDesktop 7.0
Name
Severity
Groups

DatabaseConnectivityLostWarning
Warning
Status

Categories
Name
Registry
Value
Throttled
by Default
Groups
Name
Registry
Value
Throttled
by Default
Groups

NormalOperation
HKLM\Software\Citrix\EventLogControl\NormalOperation\[Su
ppressRepeatedMessage]
Y
Status
ServiceStartup
HKLM\Software\Citrix\EventLogControl\ServiceStartup\[Supp
ressRepeatedMessage]
Y
ServiceStartup, ServiceStatus

Groups
Name
Dynamic
Category
Throttling Methods
Associated Events

ServiceStartup
N
ServiceStartup
SuppressRepeatedMessage
MachineIsNotDomainJoinedWarning

Name
Dynamic
Category
Throttling Methods

ServiceStatus
N
ServiceStartup
SuppressRepeatedMessage
AfterStartDALError, InvalidUserAccountError,
RestartDALError, ServiceInitializationError,
ServiceShutdown, ServiceStarted,

Associated Events

82

XenDesktop 7.0
ServiceStartupError, ServiceStopped,
StartDALError, StartWorkflowError,
StartWorkflowHostError, TracingInitializationError
Name
Dynamic
Category
Throttling Methods

Associated Events

Status
N
NormalOperation
SuppressRepeatedMessage
CheckedCallError, ConfigFileError,
DatabaseConnectivityLostWarning,
EncryptionError, KeyUpdateError,
PermissionDeniedError, SecurityKeyInvalid,
SecurityKeysDataInvalid, SetDBConnectionError

83

XenDesktop 7.0
1 StoreFront
1.1 Citrix Logger (1)
Event
Type
Identifier
2
Error
3
Error

Value
Error writing to the event log
The Windows Event Logger cannot write to the
non-existent source: {0}

Exception
Included

84

XenDesktop 7.0
2 StoreFront Services
The following represent the event log categories and the category identifiers for the
StoreFront Services.

2.1 Web Application (1)


Event
Identifier
1
2
3

Type

Value

Info
Info
Error

Error

The web application has started.


The web application is stopping.
The web application failed to parse all routes
during initialization.
The web application failed during the startup
module initialization.

Exception
Included

2.2 Mvc Helpers (2)


Event
Type
Identifier
4
Error
5

Error

Error

7
8

Error
Error

Error

Value
No TokenManager service found corresponding
to Id "{2}" for route "{0}/{1}"
No TokenManager defined in route data for route
"{0}/{1}" under key "{2}"
No TokenManager serviceId defined in route
data for route "{0}/{1}" under key "{2}"
Unhandled exception thrown for route "{0}/{1}"
Failed to create cache "{0}" with key type "{1}"
value type "{2}"
Incompatible cache "{0}" wanted key type "{1}"
and value type "{2}"

Exception
Included

2.3 Service Locator (3)


Event
Identifier
1
2

Type

Value

Error
Error

Error

Error

No valid service locator has been registered.


Unable to resolve a container component of type
'{0}'.
Unable to resolve a container component of type
'{0}' with name '{1}'.
Unable to resolve container components of type

Exception
Included

85

XenDesktop 7.0
'{0}'.

2.4 Citrix Authentication (5)


Event
Identifier
1

Type

Value

Warning It is not currently possible for authentication to


occur.

Exception
Included

2.5 Citrix Authentication Messages (6)


Event
Identifier
1
2

Type

Value

Error
Error

The controller of type: {0} does not implement: {1}


The Token Manager could not be found

Exception
Included

2.6 Citrix Authentication Claim Specializations (7)


Event
Identifier
1

Type

Value

Error

2
3
4

Error
Error
Error

5
6

Error
Error

Error

Failed to find the proxy to the Credential Wallet in


the Service Locator
Failed to decode the password
Failed to decipher the password
The directory claim configuration element is of the
wrong type: {0} should be: {1}
The directory claim configuration data is invalid
Failed to store the password in the Credential
Wallet
The HasPassword claim has an invalid expiry: {0}

Exception
Included

2.7 Log Duplicate Suppression (8)


Event
Identifier
1

Type

Value

Exception
Included

Warning Further attempts to log the following message will


be suppressed until the reporting rate decreases: \n
Category ID {0}\n Event ID {1}\n Message: {2}
Info
The following log message has been suppressed
for {3} attempts:\n Category ID {0}\n Event ID {1}\n
Message: {2}\n The reporting rate has now
decreased and it will be logged again.

2.8 Citrix Authentication Service (1001)


Event

Type

Value

Exception
86

XenDesktop 7.0
Identifier
1
2
3
4
5

Error
Error
Error
Error
Warning

A request to the Token-For-Service service failed


A request to the Token Refresh service failed
A request to the Token Destroy service failed
A request to the Request Token Choices failed
A relying party was not found. This could be a
configuration issue. The error was: {0}

Included

2.9 Explicit Authentication Common (1002)


Event
Type
Identifier
1
Warning
2

Warning

3
4
5

Warning
Warning
Warning

Value
No SIDs returned from local lookup during
authentication
Failed to determine password restrictions. Error
was: {0}
Failed to acquire an upgradeable lock
Failed to upgrade to a writeable lock
Unable to find password expiry information for
user: {0}

Exception
Included

2.10 Citrix Authentication Framework (1006)


Event
Identifier
1

Type

Value

Error

The authentication protocol {0} was not added to


the available choices, due to error finding
IChoicesFilter named: {1}

Exception
Included

2.11 Certificate Authentication (1020)


Event
Identifier
1

Type

Value

Info

Info

Certificate Authentication succeeded for


username: {0}
Certificate Authentication failed for certificate
subject {0} with error {1}

Exception
Included

2.12 Delegated Explicit Authentication (1500)


Event
Identifier
1

Type

Value

Info

An authentication attempt was made for user: {0}

Exception
Included

87

XenDesktop 7.0

Info

Error

Error

that resulted in: {1} {2}


Expiry information was requested and returned:
Password warning required: true
Number of days remaining before the password
expires: {3}
Password expiry time: {4}
An attempt was made for user: {0} to change their
password that resulted in: {1}
The following error occurred during an
authentication attempt for user: {0}
The following error occurred during a change
password attempt for user: {0}

2.13 Delegated Kerberos Authentication (1501)


Event
Identifier
1

Type

Value

Info

Error

An authentication attempt was made for user: {0}


with realm context {1} that resulted in: {2} {3}
The following error occurred during an
authentication attempt for user: {0} with realm: {1}

Exception
Included

2.14 Delegated Directory Claim Factory (1600)


Event
Identifier
1

Type

Value

Error

The following error occurred during creating a


directory claim for user: {0}

Exception
Included

2.15 Resources (2001)


Event
Identifier
1
2
3
4
5

Type

Value

Warning Unable to translate the following group names to


Security Identifiers: {0}.
Error
No XML service farms returned group names to
Security Identifier translations.
Warning No group names found in configuration for farm
'{0}'.
Error
Unable to translate the following group names to
Security Identifiers using Active Directory: {0}.
Error
No XML service farms are available.

Exception
Included

88

XenDesktop 7.0
Event
Identifier
6

Type

Value

Error

Error

Error

Error

10

Error

11
12

Error
Warning

13

Error

14

Error

15

Error

16
17
18
19

Warning
Warning
Warning
Warning

20
23

Warning
Warning

The current route configuration is missing the


required data tokens: {0}.
Missing or invalid configuration section with name
'{0}'.
Missing or invalid configuration entry '{1}' in section
with name '{0}'.
Missing or invalid attribute '{2}' in configuration file
'{0}' at line {1}.
Missing Resources Manager configuration for
name '{0}'.
Missing Wing Manager configuration for name '{0}'.
Unable to make successful connection to data
source using provider '{0}' and connection string
'{1}'.
Missing Security Identifier claim in authentication
token.
There was an error creating the subscription
manager factory.
The SubscriptionsConfiguration configuration
section is missing or invalid.
No FarmGroupFilterFactory specified.
No WingManager specified.
Multiple resources found for id: '{0}'
A request to the xml service was rejected due to a
missing license.
Multiple sessions found for id: '{0}'
Gateway data from the request and the
authentication token are not matching. Request
was made to store {0}.

Exception
Included

Request data:
Remote Address: {2}
X-Citrix-Via: {3}
X-Citrix-Gateway: {4}
X-Forwarded-For: {5}
89

XenDesktop 7.0
Event
Identifier

Type

Value

Exception
Included

Token data:
Remote Address: {6}
X-Citrix-Via: {7}
X-Citrix-Gateway: {8}
X-Forwarded-For: {9}

30

Error

31

Error

32

Error

Gateway configuration:
{1}
Multiple optimal gateways found for the farm {0}.
There must at maximum a single optimal gateway
for farm.
The optimal gateway '{0}' should have at least one
hostname.
The optimal gateway '{0}' should have at least two
STA Urls.

2.16 Dazzle Resources (2002)


Event
Identifier
1

Type

Value

Error

Error

3
4
5

Error
Error
Error

Failed to generate a string to identify the current


user.
Missing required SecurityIdentifierClaim in the
request token.
Problem with workflow adaptor '{0}'.
Workflow adaptor '{0}' unavailable.
The auto provisioned app with id '{0}' has not been
subscribed during the last enumeration.

Exception
Included

2.17 Resource Subscription (2003)


Event
Identifier
1
2

Type
Error

Value

Error connecting to data source with connection


string '{0}' and provider '{1}' + exception
Warning Data conflict attempting to subscribe to resource:
'{0}' + exception

Exception
Included

90

XenDesktop 7.0
3
5
6
8

Warning Data conflict attempting to unsubscribe from


resource: '{0}'
Error
Conflict updating subscription data with size {0}
exceeded maximum {1}
Warning Data conflict attempting to update subscription for
resource: '{0}'
Error
Data source unavailable with connection string
'{0}' and provider '{1}'

2.18 Generic Applications (2004)


Event
Identifier
1

Type

Value

Error

Error

3
4

Error
Error

No GenericApplications configuration found at


path: '{0}'.
Invalid GenericApplications configuration found at
path: '{0}'.
No image data was found at location: '{0}'.
Invalid ico file found at path: '{0}'.

Exception
Included

2.19 Endpoints (2005)


Event
Identifier
1
2
3

Type

Value

Warning
Error
Warning

Ignoring empty endpoint id.


Multiple routes found for endpoint id: '{0}'.
Ignoring endpoint with protocols but missing or
empty id.

Exception
Included

2.20 Routing (2006)


Event
Identifier
1

Type

Value

Error

The Routing configuration section at '{0}' is


missing or invalid.

Exception
Included

2.21 Gateway Detection (2007)


Event
Identifier
1

Type

Value

Warning

A request was sent to service '{0}' that was


detected as passing through a gateway. This
service is configured with the gateways {1}, but

Exception
Included

91

XenDesktop 7.0
Event
Identifier

Type

Value

Exception
Included

none of these matched the request. Request


details:
X-Citrix-Gateway: {2}
X-Citrix-Via: {3}
X-Citrix-Via-VIP: {4}
Remote Address: {5}
X-Forwarded-For: {6}
Or

Warning

A request was sent to service '{0}' that was


detected as passing through a gateway. However
no gateways are configured for this service.
Request details:
X-Citrix-Gateway: {1}
X-Citrix-Via: {2}
X-Citrix-Via-VIP: {3}
Remote Address: {4}
X-Forwarded-For: {5}
Receiver sent a request to service '{0}' expecting
it to pass through a gateway. The service is
configured with the gateways {1}, but none of
these matched the request. Request details:
X-Citrix-Gateway: {2}
X-Citrix-Via: {3}
X-Citrix-Via-VIP: {4}
Remote Address: {5}
Or
Receiver sent a request to service '{0}' expecting
it to pass through a gateway, however no
gateways are configured for this service.
Request details:
X-Citrix-Gateway: {1}

92

XenDesktop 7.0
Event
Identifier

Type

Value

Exception
Included

X-Citrix-Via: {2}
X-Citrix-Via-VIP: {3}
Remote Address: {4}
X-Forwarded-For: {5}

2.22 Windows Service Helpers (2101)


Event
Identifier
1
2
3
4
5
6
7

Type

Value

Info
Info
Info
Warning
Error
Info
Error

Initializing the service at {0}.


The service opened at {0}.
Terminating the service.
A timeout occurred while terminating the service.
An error occurred while terminating the service.
The service is closing.
There was a fault with the service.

Exception
Included

2.23 Citrix Cluster Service (2201)


Event
Identifier
1
2

Type

Error

Error

Error

Error

Error

Error

Error
Error

Value

Exception
Included

Join failed. Exception attempting to authorize.


Join failed. Exception attempting to obtain Server
Group details from the Authorizer.

Exception configuring the Joiner for the Server


Group.

Join failed. Exception attempting to confirm


Joiner configuration.

Exception adding the Joiner to the cluster on


Authorizer.

Exception rolling back addition of Joiner to


cluster on Authorizer.
Authorizer configuration timed-out, Joiner
rollback attempted. Please refer to the Windows
Event log on the Authorizer for more details.
Exception attempting to remove failed Joiner
configuration.

93

XenDesktop 7.0
Event
Identifier
9

Type

Value

Error

Exception attempting to remove failed Joiner


configuration.

Exception
Included

2.24 Citrix Cluster Service (2203): PowerShell errors


Event
Identifier
1
2

Type

Value

Error
Error

Exception deploying Server Group.


Exception during rollback of failed Server Group
deployment.

Exception
Included

2.25 Credential Wallet (2301)


Event
Identifier
1
2
3

Type

Value

Info
Info
Warning

Error

5
6
7

Info
Error
Warning

Error

Error

10

Error

11

Error

12

Info

13
14

Info
Warning

The Credential Wallet Service opened at: {0}.


Terminating the Credential Wallet service.
A Timeout occurred whilst terminating the
Credential Wallet service.
An Error occurred whilst terminating the
Credential Wallet service.
The Credential Wallet service is closing.
The Credential Wallet service faulted.
A timeout occurred waiting to acquire a write lock
for: {0}
An unexpected error occurred storing the
credentials.
An unexpected error occurred retrieving the
credentials.
An unexpected error occurred deleting the
credentials.
Failed to create the Credential Wallet replication
channel
The Credential Wallet Service replication node
opened at: {0}.
Replication node is On-line
Replication node is Off-line, this may be the first

Exception
Included

94

XenDesktop 7.0
Event
Identifier

Type

15

Error

16

Error

17

Warning

18

Error

Value
node of the mesh
Failed to open the Credential Wallet replication
node
There is no replication authorization object,
connection was refused
Security for Replicating the Credential Wallet
entries has been disabled
The Replication Node has faulted. Attempting to
restart...

Exception
Included

2.26 Credential Wallet Service Host (2302)


Event
Identifier
1

Type

Value

Error

Credential Wallet service error.

Exception
Included

2.27 Credential Wallet Data Container (2303)


Event
Identifier
1
2

Type

Value

Exception
Included

Warning Failed to acquire lock to write for: {0}


Warning Failed to acquire an upgradeable lock for: {0}

2.28 Pna Redirect (2501)


Event
Identifier
1

Type

Value

Error

No config.xml URL specified, unable to redirect.

Exception
Included

2.29 Pna Protocol Support Authentication (2502)


Event
Identifier
1

Type

Value

Error

Error

Error

An error occurred attempting to marshall the


Http body to an AdminProtocol XmlMessage,
body did not define an AdminProtocol message.
Unexpected Admin Protocol message type
found when marshalling Http body. Expected
'{0}' got '{1}'.
An exception was thrown attempting to marshall
the Http body to an AdminProtocol
XmlMessage.

Exception
Included

95

XenDesktop 7.0
4

Error

An exception was thrown when attempting to


change a user's password.

2.30 Pna Protocol Resources Support (2503)


Event
Identifier
1

Type

Value

Error

Error

Error

Error

Error

Error

Warning

An error occurred attempting to marshall the


Http body to an XmlMessage via the type {0}.
The body did not define a suitable message: {1}
Unexpected XmlMessage type found when
marshalling Http body. Expected '{0}' got '{1}'.
An exception was thrown attempting to marshall
the Http body to an XmlMessage.
An exception was thrown when attempting to
enumerate resources for user {0}.
An exception was thrown when attempting to
launch {0} for user {1}.
An exception was thrown when attempting to
perform a desktop control operation on {0} for
user {1}.
No SIDs returned from local lookup during
authentication

Exception
Included

2.31 Workflow Integration (2601)


Event
Identifier
1
2

Type

Value

Error
Error

Unexpected Exception updating a subscription.


Unexpected Exception listing subscriptions.

Exception
Included

2.32 Nfuse Workflow Integration (2652)


Event
Identifier
3

Type

Value

Warning

Workflow service for '{0}' unavailable due to '{1}'

Exception
Included

2.33 Peer Resolver Service (2701)


Event
Identifier
1
2

Type

Value

Info
Info

The Peer Resolver Service opened at: {0}.


The Peer Resolver Replication Service opened
at: {0}.

Exception
Included

96

XenDesktop 7.0
Event
Identifier
3
4

Type

Value

Info
Warning

5
6
7
8
9

Error
Info
Error
Warning
Warning

10

Error

Terminating the service.


A Timeout occurred whilst terminating the
service.
An Error occurred whilst terminating the service.
The service is closing.
The service faulted.
A timeout occurred waiting for a write-lock
No replication endpoint factory was found.
Replication will not occur
synchronization failed with the error: {0}

Exception
Included

2.34 Configuration Replication (2801)


Event
Identifier
1

Type

Value

Info

Info

Error

Error

5
6
7

Info
Error
Error

8
9
10
11
12
13
14
15
16

Error
Error
Error
Error
Error
Error
Error
Error
Error

The Configuration Replication service opened at:


{0}.
Terminating the Configuration Replication
service.
A Timeout occurred whilst terminating the
Configuration Replication service.
An Error occurred whilst terminating the
Configuration Replication service.
The Configuration Replication service is closing.
The Configuration Replication service faulted.
Failed to acquire the requested ad-hoc
replication folder file.
Failed to resolve installed Features.
Failed to resolve instantiated Features.
Failed to acquire the configuration file.
Delivery services are unavailable.
Failure to notify of configuration update.
Failed to acquire certificates.
Failed to start all-server configuration update.
Failed to start configuration update.
Failed to read Framework properties.

Exception
Included

97

XenDesktop 7.0
Event
Identifier
17

Type

Value

Error

18
19

Error
Error

20
21

Error
Error

22

Error

23

Error

24

Info

25

Info

26

Error

27

Error

28

Info

29

Info

30

Error

31

Error

Failed to acquire the requested feature instance


file.
Failed to acquire current service status.
Failed to get the end status of the server
configuration update.
Failed to begin updating the server configuration.
Failed to refresh the cluster member details
cache.
An error occurred when starting the '{0}'
Windows service.
An error occurred when stopping the '{0}'
Windows service.
Server '{0}' requested configuration replication to
start.
Configuration replication has ended after a
request from '{0}'.
The remote server '{0}' failed to notify of
synchronization start.
The remote server '{0}' failed to notify of
synchronization end.
The remote server '{0}' has started
synchronizing.
The remote server '{0}' has finished
synchronizing.
The remote server '{0}' failed to notify of
synchronization progress.
An error has occurred during the all server
configuration update process.

Exception
Included

2.35 Configuration Replication Service Host (2802)


Event
Identifier
1

Type

Value

Error

Citrix Configuration Replication service error.

Exception
Included

2.36 PowerShell Command Runner (2850)


Event

Type

Value

Exception

98

XenDesktop 7.0
Identifier
1

Error

An error occurred running the command: '{0}'

Included

2.37 Persistent Dictionary (2901)


Event
Identifier
1

Type

Value

Error

Info

3
4

Info
Warning

Error

Error

Error

Error

Failed to create the Persistent Dictionary


replication channel
{0} Persistent Dictionary replication node
opened at: {1}.
{0} Replication node is On-line
{0} Replication node is Off-line, this may be the
first node of the mesh
Failed to open the Persistent Dictionary
replication node
There is no Persistent Dictionary replication
authorization object, connection was refused
There is no Persistent Dictionary replication
authorization object, connection was refused
{0} Replication Node has faulted. Attempting to
restart...

Exception
Included

2.38 Subscriptions Store Synchronization (2902)


Event
Identifier
11

Type

Value

Error

12

Info

13

Info

14

Warning

15

Error

16

Error

17

Warning

Failed to create the Subscription


Synchronization replication channel
The Subscription synchronization replication
node opened at: {0}.
Subscription synchronization Notification
replication node is On-line
Replication node is Off-line, this may be the first
node of the mesh
Failed to open the Subscription synchronization
replication node
There is no replication authorization object,
connection was refused
Security has been disabled for replicating the

Exception
Included

99

XenDesktop 7.0
Event
Identifier

Type

18

Error

19

Warning

20

Error

21

Error

22

Success

23

Success

Value
store synchronization notification events
The Replication Node has faulted. Attempting to
restart...
Synchronization with '{0}', store '{1}' failed. The
remote service was unavailable. {2}
Synchronization with '{0}', store '{1}' failed. The
remote service was unavailable. {2}
Synchronization of the store '{1}' failed. There
was an error updating the local datasource. {2}
Synchronization with remote StoreFront
subscription stores started
synchronization with remote StoreFront
subscription stores completed

Exception
Included

2.39 Ica File Signing (3000)


Event
Identifier
1

Type

Value

Error

Error

Error

Error

Error

Error

Error

The ICA File Signing configuration is invalid.


The certificateId attribute is empty or not
specified.
The ICA File Signing configuration is invalid.
The hashAlgorithm attribute is empty or not
specified.
The ICA File Signing configuration is invalid.
The hashAlgorithm attribute is not valid: {0}
The ICA File Signing configuration is invalid.
The certificateId attribute is not valid: '{0}'.
The certificate '{0}' cannot be used to sign ICA
files. No private key found.
The certificate '{0}' cannot be used to sign ICA
files. The certificate is expired.
The certificate '{0}' cannot be used to sign ICA
files. One of the following must be true:
1. Key Usage and Enhanced Key Usage fields
are not present;
2. Only the Key Usage field is present and set to

Exception
Included

100

XenDesktop 7.0
Event
Identifier

Type

Warning

Value

Exception
Included

'Digital Signature';
3. Both Key Usage and Enhanced Key Usage
are present, Key Usage is set to 'Digital
Signature' and Enhanced Key Usage is set to
'Code Signing' or 'Server Authentication'.
The ICA File has not been signed during the last
ICA launch.

2.40 Service Hosting (5000)


Event
Identifier
1
2
3
4
5
6
7

Type

Value

Error
Error
Error
Info
Info
Error
Error

Service hosting error.


A timeout occurred whilst terminating a service.
An error occurred whilst terminating a service.
Hosted service opened Wcf endpoint at: {0}
Terminating a hosted service.
A hosted service faulted.
There was an error closing service: {0}

Exception
Included

2.41 Delivery Services WING (4)


Event
Identifier
12000

Type

Value

Error

Missing Wing Configuration at path '{0}'.

12001

Error

Invalid Wing Configuration at path '{0}'.

12002

Error

Error in Wing Configuration at path '{0}': {1}

Exception
Included

2.42 Delivery Services WING (12345)


Event
Identifier
1001
1002
1003
1004

Type

Value

Error
Error
Error
Info

1005

Warning

A configuration parsing error occurred: {0}


A configuration loading error occurred.
A configuration loading error occurred.
The configuration data was reloaded
successfully.
The following key(s) are duplicated in the

Exception
Included

101

XenDesktop 7.0
configuration file: {0}

2.43 Delivery Services WING Internal (12346)


Event
Identifier
0

Type

Value

Error

Error

Error

Error

0
0

Error
Error

Error

0
0
0

Error
Error
Error

0
0

Error
Error

0
0

Error
Error

A socket has been forcibly destroyed by the


transaction layer.
The HTTP response indicates the underlying
connection was closed.
All the configured Secure Ticket Authorities failed
to respond to this XML transaction.
The Secure Ticket Authority {0} returned a ticket
with an unexpected authority or type - {2}, {3},
{4}, {5}. {1}
Invalid Secure Ticket Authority address: {0}. {1}
The specified Secure Ticket Authority could not
be contacted and has been temporarily removed
from the list of active services.
The Secure Ticket Authority {0} does not support
version 4 requests. All Secure Ticket Authority
communications will now fall back to version 1.
New connections through the Secure Gateway
will not use session reliability.
The change password attempt was corrupted.
The change password operation failed.
The new password you have entered is invalid.
Make sure your new password conforms to your
corporate password policy and is different to the
passwords that you have used previously.
The old password you have entered is incorrect.
An error occurred when connecting to the Citrix
server to access the resource. Verify that the
server is running and that the network is
functioning. This error was reported for an XML
Service at address {0}. {1}
Your account has been disabled.
Your account has been temporarily locked out.

Exception
Included

102

XenDesktop 7.0
Event
Identifier
0

Type

Value

Error

Error

Error

0
0

Error
Error

Error

Error

Error

Error

Error

Error

Error

The credentials you have supplied are invalid.


Reenter your credentials and try again.
The Citrix servers reported that the specified
user's credentials have expired.
Your password has expired. You must change
your password the next time you log on.
You are not permitted to log on at this time.
The Citrix servers reported that the alternate
address cannot be found. This message was
reported from the XML Service at address {0}.
{1}
The Citrix servers reported an unspecified error
from the XML Service at address {0}.
The Citrix servers reported that they are too busy
to provide access to the selected resource. This
message was reported from the XML Service at
address {0}. {1}
A request from the Citrix server to prepare for a
connection was rejected while processing the
initialization of desktop group {6} for user {5}.
This message was reported from the XML
Service at address {0}. {1}
An error of type {2} with an error ID of {3} was
reported from the Citrix XML Service at address
{0}. Depending on the server running the XML
Service, more information may be available in
the server's event log. {1}
No available resource found for user {5} when
accessing desktop group {6}. This message was
reported from the Citrix XML Service at address
{0}. {1}
The Citrix servers are not licensed to support the
requested operation. This message was reported
from the XML Service at address {0}. {1}
The Citrix XML Service at address {0} reported a

Exception
Included

103

XenDesktop 7.0
Event
Identifier

Type

Error

Error

Error

Error

Error

Error

Error

Error

Error

Value

Exception
Included

registration error. {1}


The Citrix servers do not support the desktop
restart operation. This message was reported
from the XML Service at address {0}. {1}
The Citrix servers timed out while waiting for a
machine in desktop group {6} to power off for
user {5}. This message was reported from the
XML Service at address {0}. {1}
The Citrix servers were denied access to retrieve
security identifiers for the user. Either grant the
XML Service read permissions to the TokenGroups-Global-And-Universal attribute in Active
Directory or disable security identifier
enumeration in the XML Service. This message
was reported from the XML Service at address
{0}. {1}
The Citrix servers could not retrieve security
identifiers for the user. This message was
reported from the XML Service at address {0}.
{1}
The ticketing feature is disabled on the Citrix
server. This message was reported from the
XML Service at address {0}. {1}
The Citrix servers do not support the specified
address type. This message was reported from
the XML Service at address {0}. {1}
Unable to find user {5}. This message was
reported from the Citrix XML Service at address
{0}. {1}
The Citrix servers do not trust the server. This
message was reported from the XML Service at
address {0}. {1}
Unable to connect to a desktop in maintenance
mode for user {5} when initializing desktop group
{6}. This message was reported from the Citrix

104

XenDesktop 7.0
Event
Identifier

Type

Error

Error

Error

Error

Error

Error

Error

Error

Error

Error

Value

Exception
Included

XML Service at address {0}. {1}


Unable to power off a machine in maintenance
mode in desktop group {6} for user {5}. This
message was reported from the Citrix XML
Service at address {0}. {1}
The Citrix servers sent an incorrect or
unexpected response. Verify that the current
Web Interface version is compatible with the
servers being used. This message was reported
from the XML Service at address {0}. {1}
The Citrix servers sent incorrect HTTP syntax.
Verify that the current Web Interface version is
compatible with the servers being used. This
message was reported from the XML Service at
address {0}. {1}
The Citrix XML Service at address {0} does not
support capability {5}.
The Citrix servers received an incorrect request.
This message was reported from the XML
Service at address {0}. {1}
The Citrix servers cannot process the request at
this time. This message was reported from the
XML Service at address {0}. {1}
An error occurred on the Citrix servers while
attempting to complete the request: {5}. This
message was reported from the XML Service at
address {0}. {1}
An error occurred on the Citrix servers during
parsing of the request. This message was
reported from the XML Service at address {0}.
{1}
The Citrix XML Service at address {0} is not able
to process requests.
The Citrix servers encountered a version
mismatch error. This message was reported from
105

XenDesktop 7.0
Event
Identifier

Type

Error

Error

Error

Error

Error

Error

Error

Error

Value

Exception
Included

the XML Service at address {0}. {1}


An error occurred while attempting to make a
connection with the SSL Relay: {5}:{6}. Verify
that there is an SSL Relay running and that it is
listening on a valid port. The name contained in
the server certificate that the SSL Relay is
configured to contact must match exactly the
name of the server to which the connection was
attempted. This message was reported from the
Citrix XML Service at address {0}. {1}
An error occurred while attempting to connect to
the server {5} on port {6}. Verify that the Citrix
XML Service is running and is using the correct
port. If the XML Service is configured to share
ports with Microsoft Internet Information Services
(IIS), verify that IIS is running. This message was
reported from the XML Service at address {0}.
{1}
The Citrix servers sent HTTP headers indicating
that an error occurred: {5} {6}. This message was
reported from the XML Service at address {0}.
{1}
The Citrix XML Service object was not found: {5}
{6}. This message was reported from the XML
Service at address {0}. {1}
The Citrix XML Service method is not supported:
{5} {6}. This message was reported from the
XML Service at address {0}. {1}
The Citrix XML Service response is not
acceptable: {5} {6}. This message was reported
from the XML Service at address {0}. {1}
The Citrix XML Service request is too short: {5}
{6}. This message was reported from the XML
Service at address {0}. {1}
The Citrix XML Service request length is

106

XenDesktop 7.0
Event
Identifier

Type

Error

Error

Error

Error

Error

Error

Error

Error

Value

Exception
Included

required: {5} {6}. This message was reported


from the XML Service at address {0}. {1}
The Citrix XML Service request exceeds the
maximum size: {5} {6}. This message was
reported from the XML Service at address {0}.
{1}
The Citrix XML Service or the Citrix servers may
be unavailable or temporarily overloaded: {5} {6}.
This message was reported from the XML
Service at address {0}. {1}
Ticketing may not be supported by one or more
Citrix servers. To use this feature, you must
either upgrade the servers running the XML
Service or disable ticketing. This message was
reported from the XML Service at address {0}.
{1}
The Citrix servers unexpectedly closed the
connection. This message was reported from the
XML Service at address {0}. {1}
An error occurred while attempting to read
information from the Citrix servers: {5}. This
message was reported from the XML Service at
address {0}. {1}
An error occurred while attempting to read
information from the Citrix servers: {5}. This error
may be the result of attempting to communicate
with an alternative to the SSL Relay. This
message was reported from the XML Service at
address {0}. {1}
An error occurred while attempting to write
information to the Citrix servers: {5}. This
message was reported from the XML Service at
address {0}. {1}
An SSL Relay connection could not be
established: {4}. This message was reported

107

XenDesktop 7.0
Event
Identifier

Type

Error

0
0

Error
Error

Error

Error

1001
1002
1003
1004

Error
Error
Error
Info

1005

Warning

3201

Error

3201

Error

3203

Error

4003

Error

Value
from the Citrix XML Service at address {0}. {1}
An SSL connection could not be established: {4}.
This message was reported from the Citrix XML
Service at address {0}. {1}
The server name {5} cannot be resolved. {1}
The name of the SSL Relay {5} cannot be
resolved. {1}
The XML document sent by the Citrix servers
could not be processed because it contains
invalid XML. This message was reported from
the XML Service at address {0}. {1}
The XML document sent by the Citrix servers
could not be processed. This message was
reported from the XML Service at address {0}.
{1}
A configuration parsing error occurred: {0}
A configuration loading error occurred.
A configuration loading error occurred.
The configuration data was reloaded
successfully.
The following key(s) are duplicated in the
configuration file: {0}
The specified Secure Ticket Authority could not
be contacted and has been temporarily removed
from the list of active services.
The Secure Ticket Authority {0} does not support
version 4 requests. All Secure Ticket Authority
communications will now fall back to version 1.
New connections through the Secure Gateway
will not use session reliability.
The Secure Ticket Authority {0} returned a ticket
with an unexpected authority or type - {2}, {3},
{4}, {5}. {1}
All the Citrix XML Services configured for farm
{0} failed to respond to this XML Service

Exception
Included

108

XenDesktop 7.0
Event
Identifier

Type

4004

Error

4005

Warning

4006

Error

4007

Error

4008

Error

4009

Error

4101

Warning

4201

Error

4202

Warning

4202

Info

4203

Error

4302

Warning

Value
transaction.
The XML protocol error {0} could not be
converted to an access status error.
{0} of {1} resources were ignored because they
are invalid.
The logon of user {0} was rejected because the
user is not licensed.
The Citrix servers are not licensed to support
workspace control. This message was reported
from the XML Service at address {0}.
The Citrix servers are not licensed to launch the
resource {0}. This message was reported from
the XML Service at address {1}.
The account data for the following account(s)
cannot be retrieved: {1} Check that the name is
spelt correctly. This message was reported from
the Citrix XML Service at address {0}.
The user {0} has a server session, {1}, but does
not have access to {2}, the resource that created
the session. As a result, the user cannot access
this session.
The farm {0} has been configured to use
ticketing, but no ticket tag was received. Check
that the farm supports ticketing.
A user attempted to launch the resource {0},
which is currently disabled.
A socket has been forcibly destroyed by the
transaction layer.
The farm {0} has been configured to use launch
references, but a launch reference was not
received from the Citrix XML Service. Check that
the farm supports launch references or disable
launch reference requests.
Citrix XML Service {0} returned more than one
address in Address transaction.

Exception
Included

109

XenDesktop 7.0
Event
Identifier
4303

Type

Value

Warning

4304

Error

6003

Error

Citrix XML Service '{0}' returned unsupported


address (es): '{1}'.
Citrix XML Service {0} has not returned any
Server Address in Address Transaction.
Citrix Streaming Service: All the Citrix XML
Services configured for farm {0} failed to respond
to this XML Service transaction.

Exception
Included

110

XenDesktop 7.0
3 Receiver for Web
The following represent the event log categories and the category identifiers for the
Receiver for Web sites.

3.1 WebReceiver Core Application (3000)


Event
Type
Value
Identifier
1
Information Citrix Receiver for Web has started.
3
Error
There was an error during a request for the client
configuration. The error message was: '{0}'
4
Warning
The Receiver for Windows package file could not
be found at the path: '{0}'
5
Warning
Failed to detect the version of the plugin located
at {0}.
6
Warning
The HTML 5 ICA Client could not be found at the
path: '{0}'
7
Error
There was a problem gathering user session
settings. Timeout string was: '{0}'. Languages
string was '{1}'
8
Error
The Web.config file has invalid or missing
elements.
9
Error
An error occurred while contacting the Endpoints
Service.
10
Error
An error has occurred in Receiver for Web.
11
Error
The Discovery Service URL is not defined.
12
Error
An error occurred while contacting the Discovery
Service.
13
Error
The Endpoints Service URL is not defined.
14
Error
An error occurred while initializing icon cache.
15
Error
The Authentication Endpoints Service URL is not
defined.
16
Error
An error occurred while contacting the
Authentication Endpoints Service.
17
Error
Failed to run discovery

Exception
Included

111

XenDesktop 7.0
3.2 WebReceiver Authentication Controller (3001)
Event
Type
Identifier
1
Error

Error

3
4

Error
Error

Error

Error

Error

Error

Error

10
11
12

Error
Error
Error

13

Error

14
15

Error
Error

Value
An unexpected network response was received
from an explicit authentication form request.
WebException Status: {0}.
An unexpected response was received during the
authentication process.
An error occurred during authentication.
User name/password authentication is not
enabled in StoreFront.
The explicit authentication client could not be
initialized.
An error occurred while trying to list the
authentication protocols supported on the
Receiver Storefront authentication server using
the given challenge.
The authentication protocols could not be
enumerated because the there is no challenge to
process.
A CitrixAGBasic Login request was made but no
CitrixAGBasic client is configured.
A CitrixAGBasic Login request was made but the
CitrixAGBasic protocol was not listed as available
by the prototcols service.
A CitrixAGBasic Login request has failed.
An error occurred during user logoff.
There was a problem generating a store service
token for the user from their primary
authentication token.
There was a problem looking up a user's name
using the token validation service.
The primary token is invalid.
There was a problem retrieving the credential
update information.

Exception
Included

112

XenDesktop 7.0
3.3 WebReceiver Store Proxy (3003)
Event
Type
Identifier
1
Error
2
3

Error
Error

Error

Error

Error

Error

Error

Error

10

Error

11

Error

12

Error

13

Error

14

Error

15
16
17

Error
Warning
Error

18

Error

Value
There was an error during a resources List
request.
There was an error during an icon request.
There was an error during a launch status
request.
There was an error during an ICA launch
request.
There was an error during an AppController
prelaunch request.
There was an error during a subscription
request.
There was an error during an update
subscription position request.
There was an error getting the service token or
challenge for the URL '{0}'
There was an error trying to retrieve the image
with id '{0}' and icon id '{1}' from the URL '{2}'
There was an error storing an icon in the
persistent icon cache.
There was an error listing the available
sessions for the user.
There was an error launching the user's
sessions.
There was an error disconnecting the user's
sessions.
There was an error logging off the user's
sessions.
There was an error during a power off request.
Service Record is not available.
There was an error during a desktop
assignment request.
There was an error during the validation of an
app shortcut launch.

Exception
Included

113

XenDesktop 7.0
3.4 Citrix Desktop Appliance (4000)
Event
Type
Value
Identifier
1
Information Citrix Desktop Appliance Connector has started.
2
Error
The Web.config file has invalid or missing
elements.
3
Error
An error has occurred in Citrix Desktop
Appliance Connector.
4
Error
Failed to run discovery
5
Error
An error occurred while contacting the
Endpoints Service.
6
Error
The Discovery Service URL is not defined.
7
Error
An error occurred while contacting the
Discovery Service.
8
Error
The Endpoints Service URL is not defined.
9
Error
An unexpected network response was received
during the authentication process.
WebException Status: {0}.
10
Error
An unexpected response was received during
the authentication process.
11
Error
An error occurred during authentication.
12
Error
Explicit forms authentication was attempted but
is not an available authentication protocol.
13
Error
The authentication protocols could not be
enumerated because the there is no challenge
to process.
14
Error
An error occurred during user logoff.
15
Error
The primary token is invalid.
16
Error
Federated authentication was attempted but is
not an available authentication protocol.
16
Error
There was an error during a resources List
request.
17
Error
There was an error during a launch request.
18
Error
There was an error during a power off request.
19
Error
An ICA error occurred while trying to access the
desktop for user {0}.

Exception
Included

114

XenDesktop 7.0
Event
Type
Identifier
20
Error

21

Warning

Value

Exception
Included

Internet Explorer could not provide access to


the desktop for user {0}. Check that the Citrix
Desktop Appliance Lock is installed on the
user's device and that the Desktop Appliance
Connector has been added to an appropriate
Windows security zone in Internet Explorer.
The user {0} has been granted access to {1}
desktops. Users accessing a full-screen-only
mode desktop through a Desktop Appliance
Connector should only ever be permitted to
access a single desktop.

115

XenDesktop 7.0
4 Administration console
The following represent the event log entries for the StoreFront administration console.
All events have Event Identifier: 0 and no task category,

4.1 Event Log Entries


Type

Value

Information
Information
Information

Creating a Self Signed certificate called: '{0}'


Getting certificates with thumbprint: {0}
Removing certificate: {0} from the Citrix StoreFront
store
Adding certificate: {0} to the Citrix StoreFront store
Creating Store Service: '{0}'
Updating generic applications settings for the store
service: '{0}'
Updating Secure Access settings for the store service:
'{0}'
Updating Gateways for the store service: '{0}'
Removing the store service: '{0}'
Updating farmsets for the store service: '{0}'
Repairing the store service for the store service: '{0}'
Updating Certificate for the store service: '{0}'
Creating the Authentication Service.
Repairing the Authentication service.
Removing the Authentication Service.
Running the command to update the Certificate for the
Authentication service.
Adding relying party Certificate for the Authentication
service.
Updating relying party Certificate for the
Authenticaiton service.
Running the command to load the explicit common
data model
Running the command to update the explicit common
password options
Running the command to update the domains
Running the command to update the explicit common

Information
Information
Information
Information
Information
Information
Information
Information
Information
Information
Information
Information
Information
Information
Information
Information
Information
Information
Information

Exception
Included

116

XenDesktop 7.0
Type

Information
Information
Information
Information
Warning
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error
Error

Value
remote authentication points
Running the command to enable remote
authentication points
Running the command to disable remote
authentication points
Running the command to update the gateways in the
CitrixAGBasic configuration
Updating Certificate for the Roaming service.
Failed to set a default legacy support store (virtual
path /Citrix/PNAgent may already be in use).
Error while creating the Citrix StoreFront Snap-in.
An Error occurred during the {0} Wizard. Please check
the log in Event Viewer and try again.
An error occurred during synchronization.
An error occurred while attempting to navigate to {0}.
Roll back of failed store installation failed.
An error occurred while creating a Store Service.
An error occurred during refresh.
Error in Handling Status Update in Authentication
Node
An error occurred during creating an Authentication
Service.
Failed to start the Credential Wallet
"Synchronization Status is not valid: {0}."
Error occurred during Synchronization.
Remove Servers
Exception in deploying server.
Exception in rolling back deployment.
Error in getting certificate from raw data.
Error in DoAuthorize contract.
Error in join server group contract.
Error in Handhshaking process.
Error in setting up the server.
Exception in Service Controller Initialization.

Exception
Included

117

XenDesktop 7.0
Type

Value

Error
Error
Error

Exception in Service Controller Terminate.


New/Single Server Deployment
Legacy Support: Attempt to update the change
password option failed.
Error in retrieving synchronization information.
Error while refreshing beacons.
Error creating gateway
An error occurred attempting to invoke Manage
Beacons from the Add Gateway wizard.

Error
Error
Error
Error

Exception
Included

118

XenDesktop 7.0
Broker Service
Id

Name

500

CdsE Informati
ventC onal
ontroll
erStar
ting
CdsE Error
ventC
ontroll
erCan
notSt
artExc
eption

501

502

CdsE
ventC
ontroll
erStar
tupEx
ceptio
n

Severity

Warning

Message

Comment

Sourc
e
Citrix
Broker
Servic
e

Facilit Argum
y
ents
Application

The Citrix Broker


Service is
starting.

Once the
Controller
is starting

The Citrix Broker


Service failed to
start.

When the
Controller
fails to
start

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

When the
Controller
encounters
an
exception
on start up

Citrix
Broker
Servic
e

Applic
ation

%0:
estimat
eRetryI
nMinute
s (int)
%1:
messag
e
(string)
%2:
type
(Type)

If this problem
persists, reinstall
the Citrix
XenDesktop
Controller. See
Citrix Knowledge
Base article
CTX126990.
Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service failed to
initialize. The
service will
attempt to
initialize again in
approximately
%1 minute(s).
See Citrix
Knowledge Base
article
CTX126990.

119

XenDesktop 7.0
Id

503

504

Name

Severity

CdsE Warning
ventC
ontroll
erThr
ottleSt
artup
Excep
tion

CdsE Warning
ventC
ontroll
erDat
abase
Startu
pExce
ption

Message

Error details:
Exception '%2' of
type '%3'.
The Citrix Broker
Service failed to
initialize again.
A previously
detected
problem still
exists. To avoid
excessive event
logging, the
service is
suppressing
related
messages (event
ID 502) until the
problem is
resolved.
Initialization
attempts will
continue.
The Citrix Broker
Service failed to
establish
communication
with the
XenDesktop
database.
Please ensure
that the
XenDesktop

Comment

Sourc
e

Facilit
y

Argum
ents

About to
suppress
message
502 for the
first time

Citrix
Broker
Servic
e

Application

When the
Controller
encounters
an
exception
while
attempting
to contact
the
database
server

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

120

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

When the
database
server was
successfull
y
contacted

Citrix
Broker
Servic
e

Application

database is
configured and
running and the
database
instance is
reachable by this
machine.

505

506

507

508

509

CdsE
ventC
ontroll
erDat
abase
Startu
pOk
CdsE
ventC
ontroll
erStar
ted
CdsE
ventC
ontroll
erSto
pping
CdsE
ventC
ontroll
erSto
pped
CdsE
ventC

Informati
onal

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service
successfully
contacted the
database server.

Informati
onal

The Citrix Broker


Service started
successfully.

Controller
completed
start-up
sequence.

Citrix
Broker
Servic
e

Application

Informati
onal

The Citrix Broker


Service is
shutting down.

Controller
Stopping.

Citrix
Broker
Servic
e

Application

Informati
onal

The Citrix Broker


Service shut
down
successfully.

Controller
Stopped.

Citrix
Broker
Servic
e

Application

Informati
onal

The Citrix Broker


Service SDK

Broker
SDK WCF

Citrix
Broker

Application

121

XenDesktop 7.0
Id

510

1000

Name

Severity

Message

Comment

ontroll
erSdk
Starte
d
CdsE Informati
ventC onal
ontroll
erLoc
alAdm
inEna
bled

support started.

service
started.

The Citrix Broker


Service started
with local
administrator
authorization
enabled.

CdsE
ventC
ontroll
erWro
ngUs
erAcc
ount

The Citrix Broker


Service is
configured to run
as the invalid
user identity
'%1'. To function
correctly, the
Citrix Broker
Service must run
as the Network
Service user.
The service is
stopping.

Any
member of
the local
administrat
ors group
will be
considered
a full
admin in
the Broker
SDK.
When the
controller
detected it
is not
running as
Network
Service

Error

Sourc
e
Servic
e

Facilit
y

Argum
ents

Citrix
Broker
Servic
e

Application

Citrix
Broker
Servic
e

Applic
ation

%0:
currentI
dentity
(string)

Use the Services


control panel to
set the Log On
identity for the
Citrix Broker
Service to

122

XenDesktop 7.0
Id

1001

1002

1003

Name

CdsE
ventB
roker
Cann
otStar
tExce
ption

Severity

Error

CdsE Informati
ventB onal
roker
Read
yToAc
ceptC
onnec
tion
CdsE Warning
ventB
roker
Startu
pExce
ption

Message
Network Service.
The Citrix Broker
Service broker
component failed
to start.

Comment

Sourc
e

Facilit
y

Argum
ents

When the
Broker
Componen
t fails to
start

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

Controller
Ready to
accept
Connection
s.

Citrix
Broker
Servic
e

Application

When the
Broker
Componen
t
encounters
an
exception
on start up

Citrix
Broker
Servic
e

Applic
ation

If this problem
persists, reinstall
the Citrix
XenDesktop
Controller. See
Citrix Knowledge
Base article
CTX126990.
Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service is ready
to accept
connections from
virtual machines.

The Citrix Broker


Service broker
component failed
to initialize. The
component will
attempt to
initialize again in
approximately
%1 minute(s).

%0:
estimat
eRetryI
nMinute
s (int)
%1:
messag
e
(string)

123

XenDesktop 7.0
Id

1004

1005

Name

Severity

CdsE Warning
ventB
roker
Throttl
eStart
upExc
eption

CdsE Error
ventB
roker
Datab
aseFa
il

Message

Error details:
Exception '%2' of
type '%3'.
The Citrix Broker
Service broker
component failed
to initialize again.
A previously
detected failure
still exists. To
avoid excessive
event logging,
the service is
suppressing
related
messages (event
ID 1003) until the
problem is
resolved.
Initialization
attempts will
continue.
The Citrix Broker
Service failed to
connect to the
XenDesktop
database.
Please check
that the
database is
configured
correctly.

Comment

Sourc
e

Facilit
y

Argum
ents
%2:
type
(Type)

About to
suppress
message
1003 for
the first
time

Citrix
Broker
Servic
e

Application

Failed to
connect to
the broker
database

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

124

XenDesktop 7.0
Id

1006

1007

Name

Severity

CdsE Error
ventB
roker
Base
OuNul
lOrEm
pty

CdsE
ventB
roker
BadO
u

Error

Message

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service cannot
obtain the site
Organizational
Unit (OU)
identifier from
the XenDesktop
database. The
OU identifier is
used to find the
site OU object in
the Active
Directory tree.
Please run the
SetADControllerDisc
overy
PowerShell
script to
configure the OU
identifier in
Active Directory.
The Citrix Broker
Service
encountered a
problem with
Active Directory.
The site
Organizational
Unit (OU)

Comment

Sourc
e

Facilit
y

Argum
ents

When
there is no
GUID
stored in
the
database

Citrix
Broker
Servic
e

Application

When the
GUID
stored in
the
database
isn't a valid
AD object
or failed to

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

125

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

identifier might
contact AD
be incorrect or
communication
with the Active
Directory Domain
Controller might
be experiencing
problems.
Please run the
SetADControllerDisc
overy
PowerShell
script to
reconfigure the
OU identifier in
Active Directory.

1008

CdsE Error
ventB
roker
Base
OuInv
alidStr
ucture

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service found a
problem with the
structure of the
site
Organizational
Unit (OU) in
Active Directory.

The OU
doesn't
have the
expected
structure of
objects
within it.

Please run the


SetADControllerDisc
overy

126

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

Base OU
was
determined
and
verified to
have the
correct
structure.
Failed to
start up
one or
more of the
WCF
services

Citrix
Broker
Servic
e

Applic
ation

%0:
ouDN
(string)
%1:
baseO
UGuid
(Guid?)

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

PowerShell
script to reconfigure the site
OU in Active
Directory.

1009

CdsE
ventB
roker
Good
Ou

Informati
onal

1010

CdsE
ventB
roker
BadW
cf

Error

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service found
the site
Organizational
Unit '%1'; its
identifier is '%2'.

The Citrix Broker


Service failed to
initialize the
Windows
Communication
Foundation
(WCF) services
needed for
communication
between the
controller and
virtual machines.
If the problem
persists, please
reinstall the Citrix
XenDesktop
Controller. See

127

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

Citrix Knowledge
Base article
CTX126990.

1011

CdsE
ventB
roker
Good
Wcf

Informati
onal

1012

CdsE Error
ventB
roker
BadS
cpPub
lish

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service
successfully
initialized the
Windows
Communication
Foundation
(WCF) services
required for
interaction
between this
machine and
virtual machines.
The Citrix Broker
Service failed to
write service
information to
Active Directory.

WCF web
Citrix
services
Broker
started OK. Servic
e

Failed to
update the
controller
SCP with
the
registration
Please run the
service
Setendpoint
ADControllerDisc point
overy
information
PowerShell
script again. If
the problem
persists, see
Citrix Knowledge

Citrix
Broker
Servic
e

Application

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

128

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

Controller's
registrar
SCP has
been
updated.

Citrix
Broker
Servic
e

Application

Failed to
connect
get site
dynamic
data.

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

Virtual
Desktop
Machine
SPN Not
found

Citrix
Broker
Servic
e

Applic
ation

%0:
friendly
Name
(string)

Base article
CTX126990.

1013

1014

1030

CdsE Informati
ventB onal
roker
Good
ScpP
ublish
CdsE Error
ventB
roker
GetSit
eDyn
amicD
ataFai
lure

CdsE
ventR
egistr
arWor
kerSp
nNotF
ound

Warning

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service
successfully
wrote service
information to
Active Directory.
The Citrix Broker
Service failed to
read some
configuration
settings from the
database. Check
that the
database is
configured
correctly.
Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service detected
that properties
for virtual
machine '%1' are
incomplete.
Please remove
and re-add the

129

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

When
event 1030
has been
logged
repeatedly
for multiple
VDAs
within a
defined
period of
time.

Citrix
Broker
Servic
e

Application

virtual machine
in Active
Directory or, if
this is not
possible
because the
machine was
provisioned
automatically,
update the
provisioning
settings. See
Citrix Knowledge
Base article
CTX126992.

1031

CdsE Warning
ventR
egistr
arThr
ottleW
orker
SpnN
otFou
nd

Error details:
The
'servicePrincipal
Name' property
is missing or
incorrect.
The Citrix Broker
Service detected
that several
virtual machines
have incomplete
information in
Active Directory.
To avoid
excessive event
logging, the
service is
suppressing

130

XenDesktop 7.0
Id

Name

Severity

1032

CdsE Informati
ventR onal
egistr
arRe
move
Throttl
eWor
kerSp
nNotF
ound

1033

CdsE
ventR
egistr
arBad
Work
erDns
Resol
ve

Warning

Message
related
messages (event
ID 1030) until the
problem is
resolved.
The Citrix Broker
Service
successfully
obtained all
required
information from
Active Directory
for the virtual
machines
registered with
this server. The
service is no
longer
suppressing
related
messages (event
ID 1030).
The Citrix Broker
Service detected
that DNS failed
to resolve the
address for
virtual machine
'%1'. The service
is falling back to
NetBIOS name
'%2'.

Comment

Sourc
e

Facilit
y

Argum
ents

When no
event 1030
has been
detected
within a
defined
period of
time.

Citrix
Broker
Servic
e

Application

Cannot
resolve
Virtual
Desktop
Machine in
DNS

Citrix
Broker
Servic
e

Applic
ation

%0:
friendly
Name
(string)
%1:
resolve
dName
(string)

Please repair
your DNS

131

XenDesktop 7.0
Id

1034

1035

Name

Severity

CdsE Warning
ventR
egistr
arThr
ottleD
nsRes
olveF
ailure

CdsE Informati
ventR onal
egistr
arRe
move
Throttl
eDns
Resol
veFail
ure

Message
settings to
ensure that the
virtual machine
has a correct
entry.
The Citrix Broker
Service detected
that DNS failed
to resolve the
addresses for
several virtual
machines.
To avoid
excessive event
logging, the
service is
suppressing
related
messages (event
ID 1033) until the
problem is
resolved.
The Citrix Broker
Service
successfully
obtained
addresses from
DNS for all
virtual machines
registered with
this server. It is
no longer
suppressing
related

Comment

Sourc
e

Facilit
y

Argum
ents

When
event 1033
has been
logged
repeatedly
for multiple
VDAs
within a
defined
period of
time

Citrix
Broker
Servic
e

Application

When no
event 1033
has been
detected
within a
defined
period of
time.

Citrix
Broker
Servic
e

Application

132

XenDesktop 7.0
Id

1036

1037

Name

CdsE
ventR
egistr
arBad
Work
erNet
biosR
esolv
e

CdsE
ventR
egistr
arThr
ottleB
adWo
rkerN
etbios
Resol
ve

Severity

Warning

Warning

Message
messages (event
ID 1033).
The Citrix Broker
Service failed to
find an address
for the virtual
machine with a
DNS name of
'%1' and a
NetBIOS name
of '%2'. The
service rejected
this machine's
registration.
Please repair the
DNS and WINS
entries for this
virtual machine.
See Citrix
Knowledge Base
article
CTX126992.
The Citrix Broker
Service failed to
find addresses
for several virtual
machines.
To avoid
excessive event
logging, the
service is
suppressing
related

Comment

Sourc
e

Facilit
y

Argum
ents

Cannot
resolve
NetBIOS
name of
Virtual
Desktop
Machine

Citrix
Broker
Servic
e

Applic
ation

%0:
friendly
Name
(string)
%1:
resolve
dName
(string)

When
event 1036
has been
logged
repeatedly
for multiple
VDAs
within a
defined
period of
time

Citrix
Broker
Servic
e

Application

133

XenDesktop 7.0
Id

Name

Severity

1038

CdsE Informati
ventR onal
egistr
arRe
move
Throttl
eBad
Work
erNet
biosR
esolv
e

1039

CdsE
ventR
egistr
arBad
Work
erWcf
Requ
est

Warning

Message
messages (event
ID 1036) until the
problem is
resolved.
The Citrix Broker
Service
successfully
resolved
addresses for
virtual machines
registered with
this server. It is
no longer
suppressing
related
messages (event
ID 1036).
The Citrix Broker
Service failed to
contact virtual
machine '%1' (IP
address %2).
Check that the
virtual machine
can be contacted
from the
controller and
that any firewall
on the virtual
machine allows
connections from
the controller.
See Citrix
Knowledge Base

Comment

Sourc
e

Facilit
y

Argum
ents

When no
event 1036
has been
detected
within a
defined
period of
time.

Citrix
Broker
Servic
e

Application

When
there is an
error while
sending a
WCF
request to
a Virtual
Desktop
Machine

Citrix
Broker
Servic
e

Applic
ation

%0:
friendly
Name
(string)
%1:
ipAddre
ss
(string)
%2:
messag
e
(string)
%3:
type
(Type)

134

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

When
event 1039
has been
logged
repeatedly
for multiple
VDAs
within a
defined
period of
time

Citrix
Broker
Servic
e

Application

When no
event 1039
has been
detected
within a
defined
period of
time.

Citrix
Broker
Servic
e

Application

Unauthoriz

Citrix

Applic

article
CTX126992.

1040

CdsE
ventR
egistr
arThr
ottleB
adWo
rkerW
cfReq
uest

Warning

1041

CdsE Informati
ventR onal
egistr
arRe
move
Throttl
eBad
Work
erWcf
Requ
est

1042

CdsE

Warning

Error details:
Exception '%3' of
type '%4'.
The Citrix Broker
Service failed to
contact several
virtual machines.
To avoid
excessive event
logging, the
service is
suppressing
related
messages (event
ID 1039) until the
problem is
resolved.
The Citrix Broker
Service
successfully
communicated
with virtual
machines
registered with
this server. It is
no longer
suppressing
related
messages (event
ID 1039).
The Citrix Broker

%0:

135

XenDesktop 7.0
Id

Name

Severity

ventR
egistr
arUna
uthori
zedW
orker

1043

CdsE
ventR
egistr
arThr
ottleU
nauth
orized
Work
er

Warning

Message

Comment

Service received
an unauthorized
request from
machine '%1', IP
address '%2',
and denied
access by this
machine.

ed Worker
Machine.

If this machine is
intended to be a
virtual machine
in the site,
please use
Desktop Studio
to add it to a
desktop group.
The Citrix Broker
Service has
repeatedly
received
unauthorized
requests from
machines.
To avoid
excessive event
logging, the
service is
suppressing
related
messages (event
ID 1042) until the
problem is
resolved.

When
event 1042
has been
logged
repeatedly
for multiple
VDAs
within a
defined
period of
time

Sourc
e
Broker
Servic
e

Facilit
y
ation

Argum
ents
friendly
Name
(string)
%1:
ipAddre
ss
(string)

Citrix
Broker
Servic
e

Application

136

XenDesktop 7.0
Id

Name

Severity

1044

CdsE Informati
ventR onal
egistr
arRe
move
Throttl
eUna
uthori
zedW
orker

1045

CdsE
ventR
egistr
arBad
Work
erBas
eOuG
uid

Warning

Message

Comment

The Citrix Broker


Service has not
received
unauthorized
requests from
machines
claiming to be
virtual machines
recently and is
no longer
suppressing
related
messages (event
ID 1042).
The Citrix Broker
Service received
a communication
from machine
'%1' through the
wrong base
Organizational
Unit (OU) in
Active Directory.

When no
event 1042
has been
detected
within a
defined
period of
time.

If this machine is
intended to be a
virtual machine
in the site,
please configure
it to use the base
OU associated
with the site for
this controller.

When a
VDA is
pointing at
an old OU
in AD that
happens to
point to a
controller
which has
been reincarnated
into a new
site

Sourc
e
Citrix
Broker
Servic
e

Facilit Argum
y
ents
Application

Citrix
Broker
Servic
e

Applic
ation

%0:
friendly
Name
(string)
%1:
baseOu
Value
(string)
%2:
baseOu
Guid
(string)

Error details:

137

XenDesktop 7.0
Id

1046

Name

CdsE
ventR
egistr
arBad
Work
erReq
uest

Severity

Warning

Message
The value
supplied was
'%2' but the
value '%3' was
expected.
The Citrix Broker
Service received
a badly formed
registration
request from
machine '%1' (IP
address '%2').

Comment

Sourc
e

Facilit
y

Argum
ents

Controller
received a
null
registration
request

Citrix
Broker
Servic
e

Applic
ation

%0:
machin
eName
(string)
%1:
ipAddre
ss
(string)
%2:
messag
e
(string)

Workstatio
n Agent
version is
incompatibl
e with the
broker

Citrix
Broker
Servic
e

Applic
ation

%0:
machin
eName
(string)
%1:
agentV
ersion
(string)
%2:
require
dAgent
Version
(int)

Error details:
'%3'

1047

CdsE Warning
ventR
egistr
arWor
kerVe
rsionI
ncorre
ct

Ensure that the


Workstation
Agent is installed
and configured
correctly on the
machine.
The Citrix Broker
Service failed to
register machine
'%1'. The
Workstation
Agent version on
the machine is
'%2' but needs to
be '%3' or higher.
Ensure that the
correct
Workstation

138

XenDesktop 7.0
Id

1048

Name

Severity

CdsE Warning
ventR
egistr
arThr
ottleW
orker
Versio
nIncor
rect

1049

CdsE Informati
ventR onal
egistr
arRe
move
Throttl
eWor
kerVe
rsionI
ncorre
ct

1050

CdsE

Warning

Message
Agent version is
installed on the
machine.
The Citrix Broker
Service failed to
register several
machines with
an incompatible
Workstation
Agent.
To avoid
excessive event
logging, the
service is
suppressing
related
messages (event
ID 1047) until the
problem is
resolved.
The Citrix Broker
Service has not
recently received
requests from
machines with
an incompatible
Workstation
Agent and is no
longer
suppressing
related
messages (event
ID 1048).
The Citrix Broker

Comment

Sourc
e

Facilit
y

Argum
ents

When
event 1047
has been
logged
repeatedly
for multiple
VDAs
within a
defined
period of
time

Citrix
Broker
Servic
e

Application

When no
event 1047
has been
detected
within a
defined
period of
time.

Citrix
Broker
Servic
e

Application

When the

Citrix

Applic

%0:

139

XenDesktop 7.0
Id

Name

Severity

ventR
egistr
arLimi
tReac
hed

1051

CdsE Warning
ventR
egistr
arBad
Work
erReq
uestSi
d

Message

Comment

Service has
reached its
maximum
registration limit
of '%1'
machines.

broker's
registration
limit is
reached.

This may be
deliberate if the
controller was
configured with a
low limit or the
site may be
reaching
capacity. You
may need to add
more controllers
to your site.
The Citrix Broker
Service received
a registration
request from
machine '%1' (IP
address %2)
which contains
contradictory
identity
information. The
registration is
rejected.

Registratio
n request
SID and
machine
SID
mismatch.

Sourc
e
Broker
Servic
e

Facilit
y
ation

Argum
ents
maxWo
rkers
(int)

Citrix
Broker
Servic
e

Applic
ation

%0:
machin
eName
(string)
%1:
ipAddre
ss
(string)

Ensure that the


Workstation
Agent is installed
and configured

140

XenDesktop 7.0
Id

1060

1061

1063

Name

Severity

CdsE Warning
ventC
onfigB
adSta
ticPort
icaSet
tings

CdsE
ventC
onfig
Good
Static
Portic
aSetti
ngs
CdsE

Informati
onal

Warning

Message
correctly on the
machine.
The Citrix Broker
Service failed to
apply settings on
the virtual
machine '%1'.

Comment

Sourc
e

Facilit
y

Argum
ents

Failed to
apply
Static
PortICA
settings to
a VDA

Citrix
Broker
Servic
e

Applic
ation

%0:
worker
DnsNa
me
(string)
%1:
messag
e
(string)
%2:
type
(string)

Successfull
y applied
static
PortICA
settings to
a VDA
machine.

Citrix
Broker
Servic
e

Applic
ation

%0:
worker
DnsNa
me
(string)

When

Citrix

Application

Check that the


virtual machine
can be contacted
from the
controller and
that any firewall
on the virtual
machine allows
connections from
the controller.
See Citrix
Knowledge Base
article
CTX126992.
Error details:
Exception '%2' of
type '%3'.
The Citrix Broker
Service
successfully
applied settings
on virtual
machine '%1'.

The Citrix Broker

141

XenDesktop 7.0
Id

Name

Severity

ventC
onfigT
hrottle
BadSt
aticPo
rticaS
etting
s

1064

CdsE Informati
ventC onal
onfig
Remo
veThr
ottleB
adSta
ticPort
icaSet
tings

1065

CdsE Error
ventC
onfigB
adSta
ticPort
icaSet
tings

Message

Comment

Service failed to
apply settings on
several virtual
machines.

event 1060
has been
logged
repeatedly
for multiple
VDAs
within a
defined
period of
time.

To avoid
unnecessary
event logging,
the service is
suppressing
related
messages (event
ID 1060) until the
problem is
resolved.
The Citrix Broker
Service
successfully
applied settings
on virtual
machines
registered with
this server, It is
no longer
suppressing
related
messages (event
ID 1060).
The Citrix Broker
Service failed to
determine the
base settings
needed for the
Virtual Desktop
Agent of

Sourc
e
Broker
Servic
e

Facilit
y

Argum
ents

When no
event 1060
has been
detected
within a
defined
period of
time.

Citrix
Broker
Servic
e

Application

Failed to
generate
static
settings
that will be
used as
the basis

Citrix
Broker
Servic
e

Applic
ation

%0:
machin
eName
(string)
%1:
messag
e

142

XenDesktop 7.0
Id

Name

Severity

Gener
ation

Message

Comment

machine '%1'.

for all
settings
sent to
VDAs.

Please restart
this machine and
if this problem
persists, see
Citrix Knowledge
Base article
CTX126990.

1066

CdsE Informati
ventC onal
onfig
Good
Static
Portic
aSetti
ngsG
enerat
ion

1100

CdsE Warning
ventL
aunch
Gener
icFail
ure

Error details:
Exception '%2' of
type '%3'.
The Citrix Broker
Service
successfully
determined the
base settings
needed for the
Virtual Desktop
Agent of
machine '%1'.

The Citrix Broker


Service failed to
broker a
connection for
user '%1' to
resource '%2'.

Base
settings
(i.e. those
before
policy has
been
applied) for
all VDAs
have been
determined
.
Brokering
returned
LaunchRes
ult.General
Fail.

Sourc
e

Facilit
y

Argum
ents
(string)
%2:
type
(Type)

Citrix
Broker
Servic
e

Applic
ation

%0:
machin
eName
(string)

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:
resourc
e
(string)

If this problem
persists, see
Citrix Knowledge
Base article

143

XenDesktop 7.0
Id

1101

1102

Name

CdsE
ventL
aunch
NoVd
aAvail
able

CdsE
ventL
aunch
Conn
ection
Refus
ed

Severity

Warning

Warning

Message
CTX126991.
The Citrix Broker
Service failed to
broker a
connection for
user '%1' to
resource '%2'.
The Citrix Broker
Service cannot
find any
available virtual
machines.
Please add more
virtual machines
to the site. If the
problem is due to
existing virtual
machines not
becoming
available, see
Citrix Knowledge
Base article
CTX126992.
The Citrix Broker
Service failed to
broker a
connection for
user '%1' to
resource '%2'.
The virtual
machine '%3'
rejected a
request to
prepare itself for

Comment

Sourc
e

Facilit
y

Argum
ents

No
available
VDA for
resource

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:
resourc
e
(string)

The VDA
refused to
prepare
itself for
connection
.

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:
resourc
e
(string)
%2:
vdaNa
me
(string)

144

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

There is
already an
active
session for
the given
user in the
group.

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:
resourc
e
(string)

a connection.
This problem
usually indicates
that the virtual
machine is
engaged in an
activity such as
restarting,
entering a
suspended state,
or processing a
recent
disconnection or
logoff.

1103

CdsE
ventL
aunch
Active
Sessi
onAlr
eady

Warning

If this problem
persists, please
restart the virtual
machine.
The Citrix Broker
Service failed to
broker a
connection for
user '%1' to
resource '%2'. A
connection for
that user already
exists and the
system is
configured to not
allow automatic
switching of the
connection.
If users need to

145

XenDesktop 7.0
Id

1104

1105

Name

Severity

CdsE Warning
ventL
aunch
Gener
icFail
ureRe
conne
ct

CdsE
ventL
aunch
InMai

Warning

Message
be able to switch
active
connections by
re-requesting the
resource, use
registry entries to
enable this
feature. See
Citrix Knowledge
Base article
CTX126704.
The Citrix Broker
Service failed to
broker a
connection for
user '%1' to
resource '%2'.
The user
requested a
reconnection to a
previously
disconnected
existing session.
If the problem
persists, please
restart the virtual
machine, but
note that
unsaved data
may be lost.
The Citrix Broker
Service failed to
broker a
connection for

Comment

Sourc
e

Facilit
y

Argum
ents

Brokering
returned
LaunchRes
ult.General
Fail in a
workspace
control
reconnect.

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:
resourc
e
(string)

Attempted
connection
to a VDA
and

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:

146

XenDesktop 7.0
Id

Name

Severity

ntMod
e

1106

CdsE Warning
ventL
aunch
Proto
colDis
allowe
d

1107

CdsE
ventL
aunch
Failed

Warning

Message

Comment

user '%1' to
resource '%2'.
The resource is
in maintenance
mode.

maintenan
ce mode is
enabled for
that
resource.

Please disable
maintenance
mode, terminate
unwanted user
sessions on that
machine, or
remove
unwanted
permanent
assignments for
the user.
The Citrix Broker
Service failed to
broker a
connection for
user '%1' to
resource '%2'.
The required
protocol '%3' is
not configured
for this resource
or the resource
might not
advertise this
protocol.
The Citrix Broker
Service failed to
broker a
connection for

Sourc
e

Facilit
y

Argum
ents
resourc
e
(string)

Protocol
(e.g. RDP)
may not be
configured
on the
resource,
or resource
may not
support
this
protocol.

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:
resourc
e
(string)
%2:
protocol
(string)

Attempt to
launch a
disabled
app/deskto

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:

147

XenDesktop 7.0
Id

Name

Severity

Disabl
edRe
sourc
e
1108

CdsE Warning
ventL
aunch
Overl
oaded
Work
er

1109

CdsE
ventL
aunch
Reso
urceU
navail
able

Warning

1110

CdsE
ventL

Warning

Message

Comment

Sourc
e

Facilit
y

Argum
ents
resourc
e
(string)

user '%1' to
resource '%2'
because the
resource is
disabled.
The Citrix Broker
Service failed to
broker a
connection for
user '%1' to
resource '%2'.
The virtual
machine '%3'
cannot accept
additional
sessions.
The Citrix Broker
Service failed to
broker a
connection for
user '%1' to
resource '%2'.
The resource is
currently
unavailable and
might be
disabled. Access
to the resource
might have been
removed after
the user logged
on to Web
Interface.
To avoid
excessive event

SessionLi
mitReache
d error in
launching
desktop

Citrix
Broker
Servic
e

Applic
ation

No
resource
found for
the given
browserna
me/user

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:
resourc
e
(string)
%2:
vdaNa
me
(string)
%0:
user
(string)
%1:
resourc
e
(string)

Throttling
of launch

Citrix
Broker

Application

148

XenDesktop 7.0
Id

Name

Severity

aunch
Throttl
e

1111

1112

1113

CdsE Informati
ventL onal
aunch
Throttl
eCan
cel
CdsE Warning
ventL
aunch
Licen
seRef
used

CdsE
ventL
aunch
NoSe
ssion
ToRe

Warning

Message

Comment

Sourc
e
Servic
e

Facilit
y

logging, the
service is
temporarily
suppressing
related
messages (event
IDs 1100-1109).
The service is no
longer
suppressing
related
messages (event
IDs 1100-1109).
The Citrix Broker
Service failed to
broker a
connection for
user '%1' to
resource '%2'.
The product and
edition licensing
configuration for
the site does not
allow this type of
resource. Check
that the correct
license has been
selected for this
site.
The Citrix Broker
Service failed to
broker a
connection for
user '%1' to
resource '%2'

failure
messages.

Argum
ents

Cancel
throttling

Citrix
Broker
Servic
e

Application

License
editionspecific
feature
denies
session
launch.

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:
resourc
e
(string)

Brokering
was
invoked for
a particular
SessionKe
y as part of

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:
resourc
e

149

XenDesktop 7.0
Id

Name

Severity

conne
ct

1114

1115

CdsE
ventL
aunch
SpinU
pFaile
d

CdsE

Warning

Warning

Message

Comment

during a
workspace
control reconnect
operation. The
specified session
could not be
found.

a
workspace
control
reconnects
operation.
The
brokering
logic
reported a
NoExisting
SessionTo
Reconnect
result.

If the problem
persists, please
restart the virtual
machine, but
note that
unsaved data
may be lost.
The Citrix Broker
Service failed to
broker a
connection for
user '%1' to
resource '%2'.
An error or
timeout occurred
when starting up
a hosted virtual
machine '%3'.
If the problem
persists, please
restart the virtual
machine, but
note that
unsaved data
may be lost.
The Citrix Broker

Brokering
returned
LaunchRes
ult.Retry
but
PowerOnF
orLaunch
returned
false.

Sourc
e

Facilit
y

Argum
ents
(string)

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:
resourc
e
(string)
%2:
worker
Name
(string)

Applic

%0:

UpdateWor Citrix

150

XenDesktop 7.0
Id

Name

Severity

ventL
aunch
Updat
eWor
kerSe
ttings
Failed

1116

CdsE Warning
ventL
aunch
Com
munic
ationF
ailed

Message
Service failed to
broker a
connection for
user '%1' to
resource '%2'.
An error
occurred when
applying policy
settings to virtual
machine '%3'.
If the problem
persists, please
restart the virtual
machine, but
note that
unsaved data
may be lost.
The Citrix Broker
Service failed to
broker a
connection for
user '%1' to
resource '%2'. A
communication
error occurred
when attempting
to prepare the
virtual machine
'%3'.
If the problem
persists, please
restart the virtual
machine, but

Comment

Sourc
e
kerSettings Broker
(IConfigura Servic
tion.Set)
e
returned
false.

Facilit
y
ation

Argum
ents
user
(string)
%1:
resourc
e
(string)
%2:
worker
Name
(string)

WCF
communic
ation or
timeout
error when
calling
ILaunch.Pr
epareSessi
on().

Applic
ation

%0:
user
(string)
%1:
resourc
e
(string)
%2:
worker
Name
(string)
%3:
messag
e
(string)
%4:
type

Citrix
Broker
Servic
e

151

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents
(Type)

Successful
contact
with the
license
server

Citrix
Broker
Servic
e

Applic
ation

%0:
license
Server
(string)

Unable to
contact the
license
server.

Citrix
Broker
Servic
e

Applic
ation

%0:
license
Server
(string)

Required
licenses
not present
(there may

Citrix
Broker
Servic
e

Applic
ation

%0:
license
Server
(string)

note that
unsaved data
may be lost.

1150

1151

1152

CdsE Informati
ventLi onal
censi
ngLic
enseS
erver
Up
CdsE Error
ventLi
censi
ngLic
enseS
erver
Down

CdsE
ventLi
censi
ngLic

Error

Error details:
Exception '%4' of
type '%5'.
The Citrix Broker
Service
successfully
contacted the
license server
'%1'.
The Citrix Broker
Service cannot
contact the
license server
'%1'.
Please ensure
that the license
server is
functioning
correctly and that
the details
identifying the
license server
are correct in the
XenDesktop
configuration.
This XenDesktop
site does not
have the
required licenses

152

XenDesktop 7.0
Id

Name

Severity

enses
NotIn
stalle
d

1153

1154

1155

CdsE Warning
ventLi
censi
ngLic
enseE
xpirati
onWa
rning

CdsE
ventLi
censi
ngInLi
cense
Grace
Perio
d

Warning

CdsE
ventLi

Error

Message

Comment

present on the
license server
'%1'.

be some,
just not the
right ones).

Please use the


License
Administration
Console to add
the relevant
licenses to the
license server.
This XenDesktop
site's license
expired.
The Citrix Broker
service will
request a new
license from the
license server
'%1'.
This controller
has entered the
licensing grace
period.
You have %1
hour(s)
remaining before
this controller
stops providing
desktop
sessions.
The Citrix Broker
Service will now

Sourc
e

Facilit
y

Argum
ents

License
expiry.

Citrix
Broker
Servic
e

Applic
ation

%0:
license
Server
(string)

Grace
period
entered.

Citrix
Broker
Servic
e

Applic
ation

%0:
hoursL
eft
(uint)

Grace
period

Citrix
Broker

Application

153

XenDesktop 7.0
Id

Name

Severity

censi
ngLic
ense
Grace
Perio
dExpir
ed

Message

Comment

Sourc
e
Servic
e

Facilit
y

Argum
ents

Successful
communic
ation,
License
acquired

Citrix
Broker
Servic
e

Applic
ation

%0:
license
Server
(string)

Old license
server
version.

Citrix
Broker
Servic
e

Applic
ation

%0:
license
Server
(string)

stop providing
expired.
desktop
sessions. This
controller is no
longer in or could
not enter a
licensing grace
period.

1156

CdsE
ventLi
censi
ngLic
ense
Grace
Perio
dExit

Informati
onal

1157

CdsE Error
ventLi
censi
ngLic
enseS

Please ensure
that the license
server is
functioning and,
if necessary, use
the License
Administration
Console to add
the relevant
licenses to the
license server.
The Citrix Broker
Service is
successfully
communicating
with the license
server '%1'. This
controller is no
longer in the
licensing grace
period.
The version of
the license
server running
on '%1' is older
than the version

154

XenDesktop 7.0
Id

Name

Severity

erverI
ncom
patibl
e

Message

Comment

Sourc
e

Facilit
y

Argum
ents

Overdraft
license
issued.

Citrix
Broker
Servic
e

Application

Maximum
License
Count
Exceeded.
Only
meaningful
for
products
(like SMB)
that have a
maximum

Citrix
Broker
Servic
e

Applic
ation

of the Citrix
Broker Service.

1158

CdsE Warning
ventLi
censi
ngOv
erDraf
tWarn
ing

1159

CdsE
ventLi
censi
ngMa
xLice
nseC
ountE
xceed
ed

Error

Please upgrade
your license
server or specify
a license server
location with the
correct version in
your XenDesktop
configuration.
The Citrix Broker
Service detected
that you have
exceeded the
number of
licenses
available for this
site on the
license server for
this edition. The
license server
granted you an
overdraft license.
The Citrix Broker
Service denied a
desktop
connection
because the
maximum
number of
installed licenses
for this site has
been exceeded.
There are %3

%0:
feature
(string)
%1:
maxLic
enseCo
unt
(uint)
%2:
actualLi
censeC

155

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents
ount
(uint)

Citrix
Broker
Servic
e

Applic
ation

%0:
license
Server
Addres
s
(string)
%1:
license
Server
Port
(int)
%2:
edition
(string)
%3:
product
Id
(string)
%4:
model
(string)

licenses installed allowed


for edition '%1'
number of
but the maximum licenses.
allowed number
of licenses for
this edition is
%2.

1160

CdsE Warning
ventLi
cense
Monit
oringF
ailed

Please remove
the relevant
licenses from the
license server to
comply with the
license limit.
The Citrix Broker
service
encountered an
internal error
while managing
licenses.
Please ensure
that the license
server is
functioning
correctly and that
the details
identifying the
license server
are correct in the
XenDesktop
configuration.
Restarting the
Citrix Broker
service may also

License
monitoring
failed.

156

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents
%5:
excepti
on
(string)

Failed to
init
licensing

Citrix
Broker
Servic
e

Applic
ation

%0:
license
Server
Addres
s
(string)
%1:
license
Server
Port
(int)
%2:
model

resolve the
problem.
If this problem
persists, reinstall
the Citrix
XenDesktop
Controller. See
Citrix Knowledge
Base article
CTX126990.

1161

CdsE
ventLi
cense
InitFai
led

Error

Details:
License Server
Address: '%1'
License Server
Port: '%2'
Site Edition: '%3'
Site Product:
'%4'
Site Model: '%5'
Exception: '%6'
Error initializing
licensing. Please
check license
server
connectivity.
Details:
License Server
Address: '%1'
License Server
Port: '%2'
Site License
Model: '%3'

157

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Failed to
shut down
licensing

Citrix
Broker
Servic
e

Applic
ation

Site Edition: '%4'


Product ID: '%5'
Licensing Result
Code: '%6'
Exception: '%7'

1162

CdsE
ventLi
cense
StopF
ailed

Error

Error stopping
licensing. Please
check license
server
connectivity.
Details:
License Server
Address: '%1'
License Server
Port: '%2'
Licensing Result
Code: '%3'
Exception: '%4'

Argum
ents
(string)
%3:
edition
(string)
%4:
product
Id
(string)
%5:
license
Error
(string)
%6:
excepti
on
(string)
%0:
license
Server
Addres
s
(string)
%1:
license
Server
Port
(int)
%2:
license
Error
(string)
%3:
excepti
on
(string)

158

XenDesktop 7.0
Id

Name

Severity

1163

CdsE Warning
ventLi
cense
None
Check
edOut

Message

Comment

No connection
license available.
To resolve, free
licenses by
closing sessions
that are not
needed, or add
more licenses.

No
connection
license
was
available.

Sourc
e
Citrix
Broker
Servic
e

Facilit
y
Applic
ation

Citrix
Broker
Servic

Applic
ation

Details:
License Server
Address: '%1'
License Server
Port: '%2'
Site License
Model: '%3'
Site Edition: '%4'
ProductID: '%5'
User: '%6'
Client ID: '%7'
Session Support:
'%8'

1164

CdsE
ventLi
cense

Error

Error checking
out a connection
license. Please

Error when
checking
out a

Argum
ents
%0:
license
Server
Addres
s
(string)
%1:
license
Server
Port
(int)
%2:
license
Model
(string)
%3:
edition
(string)
%4:
product
Id
(string)
%5:
user
(string)
%6:
clientId
(string)
%7:
session
Support
(string)
%0:
license
Server

159

XenDesktop 7.0
Id

Name
Check
outErr
or

Severity

Message

Comment

check license
server
connectivity.

connection
license

Details:
License Server
Address: '%1'
License Server
Port: '%2'
Site License
Model: '%3'
Site Edition: '%4'
Product ID: '%5'
User: '%6'
Client ID: '%7'
Session Support:
'%8'
Licensing Result
Code: '%9'
Exception: '%10'

Sourc
e
e

Facilit
y

Argum
ents
Addres
s
(string)
%1:
license
Server
Port
(int)
%2:
license
Model
(string)
%3:
edition
(string)
%4:
product
Id
(string)
%5:
user
(string)
%6:
clientId
(string)
%7:
session
Support
(string)
%8:
license
Error
(string)
%9:
excepti

160

XenDesktop 7.0
Id

Name

Severity

1165

CdsE Error
ventLi
cense
Check
inErro
r

Message

Comment

Sourc
e

Facilit
y

Error checking in
a connection
license. Please
check license
server
connectivity.

Error when
checking in
a
connection
license

Citrix
Broker
Servic
e

Applic
ation

Details:
License Server
Address: '%1'
License Server
Port: '%2'
Site License
Model: '%3'
Site Edition: '%4'
Product Id: '%5'
User: '%6'
Client ID: '%7'
Session Support:
'%8'
Licensing Result
Code: '%9'
Exception: '%10'

Argum
ents
on
(string)
%0:
license
Server
Addres
s
(string)
%1:
license
Server
Port
(int)
%2:
license
Model
(string)
%3:
edition
(string)
%4:
product
Id
(string)
%5:
user
(string)
%6:
clientId
(string)
%7:
session
Support
(string)
%8:

161

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

1166

CdsE
ventLi
cense
Query
Error

Error

Error checking
license
availability.
Please check
license server
connectivity.

QueryLice
nseAvailab
le returned
false

Citrix
Broker
Servic
e

Applic
ation

Failed to
start
licensing or
restart it
after config

Citrix
Broker
Servic
e

Applic
ation

Details:
License Server
Address: '%1'
License Server
Port: '%2'
Product: '%3'
Licensing Result
Code: '%4'
Exception: '%5'

1167

CdsE
ventLi
cense
StartF
ailed

Error

Failed to start
licensing. Please
check license
server
connectivity.

Argum
ents
license
Error
(string)
%9:
excepti
on
(string)
%0:
license
Server
Addres
s
(string)
%1:
license
Server
Port
(int)
%2:
product
Id
(string)
%3:
license
Error
(string)
%4:
excepti
on
(string)
%0:
license
Server
Addres
s

162

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Citrix
Broker
Servic
e

Applic
ation

changes.
Details:
License Server
Address: '%1'
License Server
Port: '%2'
Site Edition: '%3'
Site Product:
'%4'
Site Model: '%5'
Licensing Result
Code: '%6'
Exception: '%7'

1168

CdsE Error
ventLi
cense
ApCh
anged
Error

Error reading
licensing user
notification
settings. Please
check license
server
connectivity.
Details:
License Server
Address: '%1'

Failed to
read in
settings
after
annoyance
profile data
changed
event.

Argum
ents
(string)
%1:
license
Server
Port
(int)
%2:
edition
(string)
%3:
product
Id
(string)
%4:
model
(string)
%5:
license
Error
(string)
%6:
excepti
on
(string)
%0:
license
Server
Addres
s
(string)
%1:
license
Server
Port
(int)

163

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Out of box
grace
period
changed
(in)
Out of box
grace
period
changed
(out)
License
Server not
specified

Citrix
Broker
Servic
e

License Server
Port: '%2'
Licensing Result
Code: '%3'
Exception: '%4'

1169

1170

1171

CdsE
ventLi
cense
InOob
g
CdsE
ventLi
cense
OutO
obg
CdsE
ventLi
cense
Serve
rNotS
pecifi
ed

Informati
onal

The controller is
in the out-of-box
grace period.

Warning

The controller is
no longer in the
out-of-box grace
period.

Error

No license
server has been
specified. The
Citrix Broker
Service cannot
provide desktops
and applications
to users until a
valid license
server is
specified. You
can specify a
license server in
Desktop Studio
or with the Citrix
Broker SDK
cmdlet Set-

Facilit
y

Argum
ents
%2:
license
Error
(string)
%3:
excepti
on
(string)
Application

Citrix
Broker
Servic
e

Application

Citrix
Broker
Servic
e

Application

164

XenDesktop 7.0
Id

1172

Name

Severity

CdsE Error
ventLi
cense
Serve
rProb
eError

Message
BrokerSite.
Error checking
license server
suitability. The
Citrix broker
service received
an unexpected
response when
checking if a
machine is
suitable for use
as a license
server.
Check that the
machine can be
contacted from
the controller
and that any
firewall on the
machine allows
connections from
the controller. If
a license server
is installed on
the machine
check that it is
configured and
operating
correctly.

Comment

Sourc
e

Facilit
y

Argum
ents

TestBroker
LicenseSer
ver
returned
an
unexpecte
d error

Citrix
Broker
Servic
e

Applic
ation

%0:
license
Server
Addres
s
(string)
%1:
license
Server
Port
(int)
%2:
license
Error
(string)
%3:
excepti
on
(string)

Details:
Computer
address: '%1'
Port: '%2'

165

XenDesktop 7.0
Id

1173

Name

CdsE
ventLi
censi
ngSta
rtupLi
cense
sNotI
nstall
ed

Severity

Error

1174

CdsE Warning
ventLi
censi
ngNo
Applic
ationS
upport

1175

CdsE
ventLi
censi
ngNo
Deskt
opSu
pport

Warning

Message

Comment

Sourc
e

Facilit
y

Argum
ents

Response: '%3'
Exception: '%4'
This XenDesktop
site does not
have the
required start up
licenses present
on the license
server '%1'.

Required
start up
licenses
not
present.

Citrix
Broker
Servic
e

Applic
ation

%0:
license
Server
(string)

Citrix
Broker
Servic
e

Application

Citrix
Broker
Servic
e

Application

Please use the


License
Administration
Console to add
the relevant
licenses to the
license server.
The configured
product edition
for this
XenDesktop site
does not support
applications;
application
resources will
not be available.
The configured
product edition
for this
XenDesktop site
does not support
desktops;
desktop
resources will
not be available.

166

XenDesktop 7.0
Id

Name

Severity

Message

1176

CdsE
ventLi
censi
ngNo
MultiS
essio
nWor
kerSu
pport
CdsE
ventLi
censi
ngNo
Single
Sessi
onWo
rkerS
upport
CdsE
ventLi
censi
ngNo
Remo
tePC
Supp
ort
CdsE
ventLi
censi
ngNo
Cloud
Machi
neSu
pport

Warning

The configured
product edition
does not support
multi-session
machines. The
registration of
%1 (%2) was
rejected.

Warning

1177

1178

1179

Comment

Sourc
e
Citrix
Broker
Servic
e

Facilit
y
Applic
ation

Argum
ents
%0:
worker
Sid
(string)
%1:
worker
Name
(string)

The configured
product edition
does not support
single-session
machines. The
registration of
%1 (%2) was
rejected.

Citrix
Broker
Servic
e

Applic
ation

%0:
worker
Sid
(string)
%1:
worker
Name
(string)

Warning

The configured
product edition
does not support
RemotePC. The
registration of
%1 (%2) was
rejected.

Citrix
Broker
Servic
e

Applic
ation

Warning

The configured
product edition
does not support
machines
provisioned into
a cloud system.
The registration
of %1 (%2) was
rejected.

Citrix
Broker
Servic
e

Applic
ation

%0:
worker
Sid
(string)
%1:
worker
Name
(string)
%0:
worker
Sid
(string)
%1:
worker
Name
(string)

167

XenDesktop 7.0
Id

Name

Severity

1180

CdsE Warning
ventLi
censi
ngNo
Single
Sessi
onAp
plicati
onLau
nchSu
pport

1181

CdsE Warning
ventLi
censi
ngNo
MultiS
essio
nAppli
cation
Launc
hSup
port

1182

CdsE Warning
ventLi
censi
ngNo
Single
Sessi
onDe
sktop
Launc

Message
The configured
product edition
for this
XenDesktop site
does not support
applications on
single session
(workstation OS)
machines;
application
resource '%1'
was refused
launch.
The configured
product edition
for this
XenDesktop site
does not support
applications on
multi session
(server OS)
machines;
application
resource '%1'
was refused
launch.
The configured
product edition
for this
XenDesktop site
does not support
desktops on
single session
(workstation OS)
machines;

Comment

Sourc
e
Citrix
Broker
Servic
e

Facilit
y
Applic
ation

Argum
ents
%0:
appRes
ourceN
ame
(string)

Citrix
Broker
Servic
e

Applic
ation

%0:
appRes
ourceN
ame
(string)

Citrix
Broker
Servic
e

Applic
ation

%0:
desktop
Resour
ceNam
e
(string)

168

XenDesktop 7.0
Id

Name

Severity

hSup
port
1183

CdsE Warning
ventLi
censi
ngNo
MultiS
essio
nDesk
topLa
unchS
upport

1190

CdsE
ventLi
censi
ngNo
Single
User
Mode
Supp
ort
CdsE
ventD
ataba
seCo
nnecti
vityRe
stored
CdsE
ventD
ataba
seCo

1200

1201

Warning

Message

Comment

desktop resource
'%1' was refused
launch.
The configured
product edition
for this
XenDesktop site
does not support
desktops on
multi session
(server OS)
machines;
desktop resource
'%1' was refused
launch.
License request
was rejected for
lack of support
for single user
mode.

Sourc
e

Facilit
y

Argum
ents

Citrix
Broker
Servic
e

Applic
ation

%0:
desktop
Resour
ceNam
e
(string)

Citrix
Broker
Servic
e

Application

Informati
onal

The connection
between the
Citrix Broker
Service and the
database has
been restored.

Database
connectivit
y restored.

Citrix
Broker
Servic
e

Application

Warning

The connection
between the
Citrix Broker
Service and the

Unable to
contact the
license
server.

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)

169

XenDesktop 7.0
Id

Name

Severity

nnecti
vityLo
st

Message

Comment

Sourc
e

Facilit
y

No
database
connectivit
y.

Citrix
Broker
Servic
e

Application

When the
XML
Services
multiplexer
fails to
start

Citrix
Broker
Servic
e

Applic
ation

database has
been lost.

Argum
ents
%1:
type
(string)

Error details:
Exception '%1' of
type '%2'.

1202

2000

CdsE
ventN
oData
base
Conn
ectivit
y

Warning

CdsE
ventX
msCa
nnotS
tartEx
ceptio
n

Error

Ensure that the


database is
correctly
configured and
accessible.
The Citrix Broker
Service has no
connection to the
database.
Ensure that the
database is
correctly
configured and
accessible.
The Citrix Broker
Service failed to
start XML
services.
If this problem
persists, reinstall
the Citrix
XenDesktop
Controller. See
Citrix Knowledge
Base article
CTX126990.

%0:
messag
e
(string)
%1:
type
(Type)

170

XenDesktop 7.0
Id

2001

2002

Name

Severity

CdsE Warning
ventX
msSta
rtupE
xcepti
on

CdsE Warning
ventX
msThr
ottleSt
artup
Excep
tion

Message

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service failed to
initialize XML
services. The
services will
attempt to
initialize again in
approximately
%1 minute(s).
Error details:
Exception '%2' of
type '%3'.
The Citrix Broker
Service failed to
initialize XML
services again.
A previously
detected
problem still
exists. To avoid
excessive event
logging, the
service is
suppressing
related
messages (event
ID 2001) until the
problem is
resolved.

Comment

Sourc
e

Facilit
y

Argum
ents

When the
XML
Multiplexer
encounters
an
exception
on start up

Citrix
Broker
Servic
e

Applic
ation

%0:
retryMi
nutes
(int)
%1:
messag
e
(string)
%2:
type
(Type)

About to
suppress
message
2001 for
the first
time

Citrix
Broker
Servic
e

Application

171

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service
successfully
started XML
services.

When the
XML
Services
multiplexer
starts OK.

Citrix
Broker
Servic
e

Application

The Citrix Broker


Service
encountered a
problem while
attempting to
configure and
start one or more
of the XML HTTP
services.

When the
XML
Multiplexer
encounters
an
exception
starting
HTTP
services

Citrix
Broker
Servic
e

Applic
ation

When the
XML

Citrix
Broker

Application

Initialization
attempts will
continue.

2003

2004

CdsE Informati
ventX onal
msSta
rtupS
ucces
s
CdsE Warning
ventX
msSe
rviceS
tartFai
l

%0:
service
(string)
%1:
messag
e
(string)
%2:
type
(Type)

If this problem
persists, reinstall
the Citrix
XenDesktop
Controller.

2007

CdsE
ventX

Informati
onal

Error details:
Service: %1
Exception '%2' of
type '%3'.
The Citrix Broker
Service is

172

XenDesktop 7.0
Id

Name

Severity

msSe
rvices
Stoppi
ng

CdsE
ventX
msSe
rvices
Stopp
ed

2009

CdsE Warning
ventX
msUn
recog
nised
Servic
e

CdsE

Comment

stopping XML
HTTP services.

2008

2010

Message

Informati
onal

Warning

Services
multiplexer
commence
s stopping
all the XML
services.
The Citrix Broker When the
Service
XML
successfully
Services
stopped XML
multiplexer
HTTP services.
has
successfull
y finished
stopping all
the XML
services.
The Citrix Broker When the
Service received XML
an unrecognized Multiplexer
request for a
receives a
transaction on an request it
XML service.
does not
recognise
An incompatible
client might be
trying to access
the XML service.
Verify the
compatibility of
clients accessing
the service.
Error details:
Service URL: %1
The Citrix Broker

When the

Sourc
e
Servic
e

Facilit
y

Argum
ents

Citrix
Broker
Servic
e

Application

Citrix
Broker
Servic
e

Applic
ation

%0: url
(string)

Citrix

Applic

%0:

173

XenDesktop 7.0
Id

Name

Severity

ventX
msSe
rviceL
istene
rStart
Fail

Message

Comment

Service
encountered a
problem while an
XML service
attempted to
listen for http(s)
requests. The
Windows HTTP
configuration
might be
incomplete or
incorrect.

XML
Multiplexer
encounters
an
exception
initializing
or starting
the
HttpListene
r.

Sourc
e
Broker
Servic
e

Facilit
y
ation

Argum
ents
messag
e
(string)
%1:
type
(Type)

Citrix
Broker
Servic
e

Applic
ation

%0:
content
Type
(string)

If this problem
persists, reinstall
the Citrix
XenDesktop
Controller.

2011

CdsE
ventX
msBa
dCont
entTy
pe

Warning

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service received
an XML request
with an
unexpected
content type on
an XML service.

When the
XML
Multiplexer
receives a
bad XML
content
type

An incompatible
client might be
trying to access
the XML service.
Verify the

174

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

When XML
service
fails to
send a
response
to the
client

Citrix
Broker
Servic
e

Applic
ation

When the
XML
Multiplexer
encounters
an
unexpecte
d
exception
while
processing
an HTTP

Citrix
Broker
Servic
e

Applic
ation

%0: url
(string)
%1:
winErro
r (int)
%2:
winErro
rMessa
ge
(string)
%3:
type
(Type)
%4:
stackTr
ace
(string)
%0: url
(string)
%1:
type
(Type)
%2:
stackTr
ace
(string)

compatibility of
clients accessing
the service.

2012

CdsE
ventX
msRe
plyFai
led

Warning

Error details:
Content Type:
'%1'
The Citrix Broker
Service was
unable to send a
response to the
XML client.
Details:
Request URL:
'%1'
Error Code: '%2'
Error Message:
'%3'
Exception Type:
'%4'
Exception Call
Stack: '%5'

2013

CdsE
ventX
msUn
expec
tedEx
ceptio
n

Error

An unexpected
exception
occurred while
the Citrix Broker
Service
processed an
HTTP request.
Error details:
Request URL:
'%1'

175

XenDesktop 7.0
Id

2014

Name

CdsE
ventX
msPo
rtInUs
e

Severity

Error

Message

Comment

Exception Type:
'%2'
Exception Call
Stack: '%3'
One of the XML
ports is in use by
another process.
The Citrix Broker
Service is unable
to listen for XML
requests.

request.

To change the
ports used by the
Citrix Broker
Service, run the
following
command on the
appropriate
controller:
BrokerService.ex
e -WIPORT <http
port> WISSLPORT
<https port>

When the
XML
service is
unable to
listen on its
configured
URIs.

Sourc
e

Facilit
y

Argum
ents

Citrix
Broker
Servic
e

Applic
ation

%0:
httpPort
(int)
%1:
httpPort
Enable
d (bool)
%2:
httpsPo
rt (int)
%3:
httpsPo
rtEnabl
ed
(bool)

To identify
processes
listening on all
ports run 'netstat
-ab'.
Current XML port
configuration:
HTTP Port=%1

176

XenDesktop 7.0
Id

2100

2101

Name

CdsE
ventX
msCr
edenti
alVali
dateF
ail

Severity

Warning

CdsE Warning
ventX
msThr
ottleC
redent
ialVali
dateF
ail

Message
(Enabled=%2)
HTTPS Port=%3
(Enabled=%4)
The Citrix Broker
Service failed to
validate a user's
credentials on an
XML service.

Comment

Sourc
e

Facilit
y

Argum
ents

When the
credentials
provided to
WPBNR
fail
validation

Citrix
Broker
Servic
e

Applic
ation

%0:
user
(string)
%1:
error
(string)
%2:
messag
e
(string)
%3:
stackTr
ace
(string)

About to
suppress
message
2100 for
the first
time

Citrix
Broker
Servic
e

Application

Verify the trust


relationships
between your
domains.
Error details:
User: '%1'
Error: '%2'
Message: '%3'
Stack Trace: '%4'
The Citrix Broker
Service failed to
validate a user's
credentials on an
XML service
again.
A previously
detected
problem still
exists. To avoid
excessive event
logging, the
service is
suppressing
related

177

XenDesktop 7.0
Id

Name

Severity

2102

CdsE Informati
ventX onal
msRe
move
Throttl
eCred
ential
Valida
teFail

2103

CdsE Warning
ventX
msTra
nsacti
onExc
eption

Message
messages (event
ID 2100) until the
problem is
resolved.
Initialization
attempts will
continue.
The Citrix Broker
Service
successfully
validated user
credentials. It is
no longer
suppressing the
related
messages (event
ID 2100).
An unexpected
exception
occurred while
the Citrix Broker
Service
processed an
XML transaction.
An incompatible
client might be
trying to access
the XML service.
Verify the
compatibility of
clients accessing
the service. If
this problem
persists, reinstall

Comment

Sourc
e

Facilit
y

Argum
ents

When no
event 2100
has been
detected
within a
defined
period of
time.

Citrix
Broker
Servic
e

Application

When an
unexpecte
d
exception
is raised
while
processing
an XML
transaction
.

Citrix
Broker
Servic
e

Applic
ation

%0:
transact
ion
(string)
%1:
type
(Type)
%2:
stackTr
ace
(string)

178

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

About to
suppress
message
2103 for
the first
time.

Citrix
Broker
Servic
e

Application

When no
event 2103
has been
detected

Citrix
Broker
Servic
e

Application

the Citrix
XenDesktop
Controller.

2104

2105

CdsE Warning
ventX
msThr
ottleTr
ansac
tionEx
ceptio
n

CdsE
ventX
msRe
move

Informati
onal

Error details:
Transaction: '%1'
Exception Type:
'%2'
Exception Call
Stack: '%3'
An unexpected
exception
occurred again
while the Citrix
Broker Service
processed an
XML transaction.
A previously
detected
problem with the
XML service still
exists. To avoid
excessive event
logging, the
service is
temporarily
suppressing
related
messages (event
ID 2103).
The Citrix Broker
Service has not
recently
encountered

179

XenDesktop 7.0
Id

Name

Severity

Throttl
eTran
sactio
nExce
ption

3000

3001

3002

CdsE Informati
ventH onal
osting
Read
yToC
ontact
Hyper
visors
CdsE Warning
ventH
osting
Startu
pExce
ption

CdsE Warning
ventH
osting
Throttl
eStart

Message

Comment

Sourc
e

Facilit
y

exceptions on
the XML
services. It is no
longer
suppressing
related
messages (event
ID 2103).
The Citrix Broker
Service is ready
to contact hosts.

within a
defined
period of
time.

Argum
ents

Controller
Ready to
make
connection
s to
hypervisor
s.

Citrix
Broker
Servic
e

Application

The Citrix Broker


Service hosting
management
component failed
to initialize. The
component will
attempt to
initialize again in
approximately
%1 minute(s).

When the
Hosting
manageme
nt
Componen
t
encounters
an
exception
on start up

Citrix
Broker
Servic
e

Applic
ation

Error details:
Exception '%2' of
type '%3'.
The Citrix Broker
Service hosting
management
component failed
to initialize again.

About to
suppress
message
3001 or
3003 for

Citrix
Broker
Servic
e

Application

%0:
estimat
eRetryI
nMinute
s (int)
%1:
messag
e
(string)
%2:
type
(Type)

180

XenDesktop 7.0
Id

Name

Severity

upExc
eption

3003

CdsE Warning
ventH
osting
Datab
aseFa
il

Message

A previously
detected
problem still
exists. To avoid
excessive event
logging, the
service is
suppressing
related
messages (event
IDs 3001, 3003)
until the problem
is resolved.
Initialization
attempts will
continue.
The Citrix Broker
Service failed to
connect to the
XenDesktop
database.

Comment

Sourc
e

Facilit
y

Argum
ents

Failed to
connect to
the broker
database

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

Successful
connection

Citrix
Broker

Application

the first
time

Please check
that the
XenDesktop
database is
configured
correctly.

3004

CdsE
ventH

Informati
onal

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service

181

XenDesktop 7.0
Id

3010

3011

3012

Name

Severity

osting
Good
Datab
ase
CdsE Informati
ventH onal
osting
Remo
veThr
ottleP
owerA
ction

CdsE Warning
ventH
osting
Throttl
ePow
erActi
on

CdsE
ventH
osting
Failed

Warning

Message

Comment

successfully
connected to the
XenDesktop
database.
The Citrix Broker
Service
successfully
performed power
actions. It is no
longer
suppressing
related
messages (event
ID 3012).
The Citrix Broker
Service detected
that several
virtual machine
power actions
failed.

to the
broker
database.

To avoid
excessing
logging, the
service is
suppressing
related
messages (event
ID 3012) until the
problem is
resolved.
The Citrix Broker
Service detected
that power action
'%1' (origin: %2)

Sourc
e
Servic
e

Facilit
y

Argum
ents

When no
event 3012
has been
detected
within a
defined
period of
time.

Citrix
Broker
Servic
e

Application

When
event 3012
has been
logged
repeatedly
for multiple
VDAs
within a
defined
period of
time

Citrix
Broker
Servic
e

Application

Power
action
failed

Citrix
Broker
Servic
e

Applic
ation

%0:
action
(string)
%1:

182

XenDesktop 7.0
Id

Name

Severity

Power
Action

Message

Comment

Sourc
e

Facilit
y

Argum
ents
origin
(string)
%2:
machin
eName
(string)
%3:
messag
e
(string)
%4:
type
(Type)

When a
power
action
successfull
y
completes.

Citrix
Broker
Servic
e

Applic
ation

%0:
action
(string)
%1:
origin
(string)
%2:
machin

on virtual
machine '%3'
failed.
This problem is
most likely due
to a host issue.
Check that the
configuration of
the virtual
machine on the
host does not
prohibit the
requested power
action. Verify
that there are no
storage
problems on the
host. Check that
the host
connection
information is
correct.

3013

CdsE Informati
ventH onal
osting
Succe
ssPo
werAc
tion

Error details:
Exception '%4' of
type '%5'.
The Citrix Broker
Service
successfully
performed power
action '%1'
(origin: %2) on
virtual machine
'%3'.

183

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents
eName
(string)
%0:
action
(string)
%1:
machin
eName
(string)

3014

CdsE
ventH
osting
Canc
elPow
erActi
on

Informati
onal

When a
power
action is
cancelled
at site
service
lease
acquire
time.

Citrix
Broker
Servic
e

Applic
ation

3015

CdsE Informati
ventH onal
osting
Timed
OutR
egiste
rPowe
rActio
n

When a
power
action is
failed due
to
registration
timeout.

Citrix
Broker
Servic
e

Applic
ation

3020

CdsE Informati
ventH onal
osting
Remo
veThr
ottleP
owerP
olicy

The Citrix Broker


Service canceled
power action
'%1' on virtual
machine '%2',
because the
controller used to
communicate
with the host was
stopped or the
preferred
controller setting
changed.
The Citrix Broker
Service marked
a power action
as failed
because virtual
machine '%1'
failed to register
with the site after
being started,
restarted, or
resumed.
The Citrix Broker
Service
successfully
performed power
policy actions. It
is no longer
suppressing
related
messages (event

When no
event 3022
or 3023
has been
detected
within a
defined
period of
time.

Citrix
Broker
Servic
e

Application

%0:
machin
eName
(string)

184

XenDesktop 7.0
Id

3021

3022

Name

Severity

CdsE Warning
ventH
osting
Throttl
ePow
erPoli
cy

CdsE Warning
ventH
osting
Failed
Power
Policy

Message
ID 3022 and
3023).
The Citrix Broker
Service detected
that several
virtual machine
power policy
actions failed.
To avoid
excessive event
logging, the
service is
suppressing
related
messages (event
ID 3022 and
3023) until the
problem is
resolved.
The Citrix Broker
Service
experienced an
internal error
while enforcing a
power policy.
The service
failed in its
interaction with
the XenDesktop
database and
was unable to
determine the
policy actions
needed.

Comment

Sourc
e

Facilit
y

Argum
ents

When
event 3022
or 3023
has been
logged
repeatedly
within a
defined
period of
time

Citrix
Broker
Servic
e

Application

Power
policy
failed
(database?
)

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

185

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

Power
policy time
zone
lookup
failed

Citrix
Broker
Servic
e

Applic
ation

%0:
desktop
GroupU
id (int)
%1:
timeZo
ne
(string)

There might be a
configuration
problem in the
XenDesktop
database. Check
that the
database
schema is
correct.

3023

CdsE Warning
ventH
osting
Failed
Power
Policy
BadTi
mezo
ne

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service failed to
use the defined
time zone for a
desktop group
for power policy
evaluation.
Please validate
that the time
zones configured
for all power
policy settings
are correct and
that the time
zone area of the
registry is not
corrupt.
Error details:
Desktop group

186

XenDesktop 7.0
Id

3030

3031

Name

Severity

CdsE Informati
ventH onal
osting
Succe
ssCon
nectT
oHc
CdsE Warning
ventH
osting
Failed
HcCo
nnect

Message

Comment

UID: %1
Configured time
zone: '%2'
The Citrix Broker Service
successfully connected to the
host '%1'.

A problem
occurred while
updating a
broker host
connection ('%1')
with information
from the Citrix
Host Service.
Verify that the
Citrix Host
Service is
running and
configured.
Verify that the
specified host is
reachable with
the URL and
credentials
specified in the
host connection.

HC
connection
attempt
failed

Sourc
e

Facilit
y

Argum
ents

Citrix
Broker
Servic
e

Applic
ation

%0:
connect
ionNam
e
(string)

Citrix
Broker
Servic
e

Applic
ation

%0:
connect
ionNam
e
(string)
%1:
messag
e
(string)
%2:
type
(Type)

Error details:
Exception '%2' of
type '%3'.

187

XenDesktop 7.0
Id

Name

Severity

3032

CdsE Warning
ventH
osting
Failed
HcSta
tusPol
l

Message

Comment

A problem
occurred while
updating a
broker host
connection ('%1')
with information
from the Citrix
Host Service.

HC status
polling
failed

Sourc
e
Citrix
Broker
Servic
e

Facilit
y
Applic
ation

Argum
ents
%0:
connect
ionNam
e
(string)
%1:
messag
e
(string)
%2:
type
(Type)

Citrix
Broker
Servic
e

Applic
ation

%0:
connect
ionNam
e
(string)
%1:
messag
e
(string)
%2:

Verify that the


Citrix Host
Service is
running and
configured.
Verify that the
specified host is
reachable with
the URL and
credentials
specified in the
host connection.

3033

CdsE Warning
ventH
osting
HcAut
hentic
ationF
ailed

Error details:
Exception '%2' of
type '%3'.
The Citrix Broker
Service failed to
connect to host
'%1' because of
invalid
credentials.
Verify that the
correct
credentials for
the host are

HC
connection
authenticat
ion failed

188

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

When no
event 3042
has been
detected
within a
defined
period of
time.

Citrix
Broker
Servic
e

Application

When
event 3042
has been
logged
repeatedly
within a
defined
period of
time

Citrix
Broker
Servic
e

Application

HC
machine

Citrix
Broker

Applic
ation

specified in
XenDesktop.

3040

CdsE
ventH
osting
Remo
veThr
ottleM
achin
eStat
us

3041

CdsE Warning
ventH
osting
Throttl
eMac
hineSt
atus

3042

CdsE
ventH

Informati
onal

Warning

Error details:
Exception '%2'
of type '%3'.
The Citrix Broker
Service
successfully
performed a
database
operation. It is no
longer
suppressing
related
messages (event
ID 3042).
The Citrix Broker
Service detected
that several
database
operations failed.
To avoid
excessive event
logging, the
service is
suppressing
related
messages (event
ID 3042) until the
problem is
resolved.
The Citrix Broker
Service failed to

Argum
ents
type
(Type)

%0:
messag

189

XenDesktop 7.0
Id

Name

Severity

osting
Failed
Hoste
dMac
hineU
pdate

3050

CdsE
ventH
osting
Remo
veThr
ottleM
cs

Message

Comment

handle an
status
update from one update
or more
failed
managed
machines. An
internal problem
occurred while
performing an
update in the
XenDesktop
database. This
problem could be
due to a
database
problem, an
internal
incompatibility
with the Citrix
Broker Service,
or a compatibility
problem with the
host.

Informati
onal

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service
successfully
communicated
with the Citrix
Machine
Creation Service.
It is no longer
suppressing

When no
event
3052, 3053
or 3054
has been
detected
within a
defined
period of

Sourc
e
Servic
e

Facilit
y

Argum
ents
e
(string)
%1:
type
(Type)

Citrix
Broker
Servic
e

Application

190

XenDesktop 7.0
Id

3051

3052

Name

Severity

CdsE Warning
ventH
osting
Throttl
eMcs

CdsE
ventH
osting
Failed
McsC
onnec
tion

Warning

Message

Comment

related
messages (event
ID 3052, 3053
and 3054).
The Citrix Broker
Service detected
that several
attempts to
communicate
with the Citrix
Machine
Creation Service
failed.

time.

When
event
3052, 3053
or 3054
has been
logged
repeatedly
within a
defined
period of
time

To avoid
excessive event
logging, the
service is
suppressing
related
messages (event
ID 3052, 3053
and 3054) until
the problem is
resolved.
The Citrix Broker Creation of
Service failed to
MCS proxy
communicate
failed
with the Citrix
Machine
Creation Service.
Verify that the
Citrix Machine
Creation Service
is running and is

Sourc
e

Facilit
y

Argum
ents

Citrix
Broker
Servic
e

Application

Citrix
Broker
Servic
e

Applic
ation

%0:
messag
e
(string)
%1:
type
(Type)

191

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Argum
ents

MCS
ResetVM
call
returned
an error.

Citrix
Broker
Servic
e

Applic
ation

%0:
machin
eId
(string)
%1:
connect
ionNam
e
(string)
%2:
messag
e
(string)
%3:
type
(Type)

MCS
ResetVM
call threw
an
exception.

Citrix
Broker
Servic
e

Applic
ation

%0:
machin
eId
(string)
%1:
connect

configured.

3053

3054

CdsE
ventH
osting
Failed
McsR
esetV
m

CdsE
ventH
osting
Failed
McsR
esetV

Warning

Warning

Error details:
Exception '%1' of
type '%2'.
The Citrix Broker
Service
successfully
communicated
with the Citrix
Machine
Creation Service,
but the Citrix
Machine
Creation Service
failed to reset the
image for virtual
machine '%1' on
host connection
'%2' to its default
state. This
problem could be
due to a timing
issue or an
internal error.
Error details:
Exception '%3' of
type '%4'.
The Citrix Broker
Service detected
an unexpected
exception when
attempting to
reset the disk

192

XenDesktop 7.0
Id

Name

Severity

mExc
eption

Message

Comment

Sourc
e

Facilit
y

Argum
ents
ionNam
e
(string)
%2:
messag
e
(string)
%3:
type
(Type)

The
Reboot
Schedule
manager
created a
scheduled
reboot
cycle for a
desktop
group.
The Citrix Broker The
Service failed to
Reboot
start the
Schedule
scheduled reboot manager
cycle for the
failed to
desktop group
created a
'%1'.
scheduled
reboot
Error details:
cycle.
Stored

Citrix
Broker
Servic
e

Applic
ation

%0:
desktop
GroupN
ame
(string)
%1:
rebootC
ycleUid
(long)

Citrix
Broker
Servic
e

Applic
ation

%0:
desktop
GroupN
ame
(string)
%1:
spRetur
nCode
(string)

image for virtual


machine '%1' on
host connection
'%2' to its default
state.
Check that the
Citrix Machine
Creation Service
is running and is
configured.

3100

CdsE Informati
ventR onal
eboot
Sched
uleSta
rted

3101

CdsE Warning
ventR
eboot
Sched
uleFai
ledTo
Start

Error details:
Exception '%3' of
type '%4'.
The Citrix Broker
Service started a
scheduled reboot
cycle (Uid '%2')
for the desktop
group '%1'.

193

XenDesktop 7.0
Id

Name

Severity

3102

CdsE Error
ventR
eboot
Sched
uleFai
ledTo
StartE
xcepti
on

3103

CdsE
ventR
eboot
Cycle
Starte
d

Informati
onal

3104

CdsE
ventR
eboot
Cycle
Comp
leted

Informati
onal

Message

Comment

Sourc
e

Facilit
y

Argum
ents

An
exception
occurred
while the
Reboot
Schedule
manager
was either
Error details:
starting a
Exception '%2'
scheduled
occurred at: '%3'. reboot
cycle or
deciding if
one
needed to
be started.
The Citrix Broker Active
Service has
processing
begun
of a reboot
processing the
cycle has
reboot cycle (UID started.
= '%1') for the
'%3' of '%2'.

Citrix
Broker
Servic
e

Applic
ation

%0:
desktop
GroupN
ame
(string)
%1:
excepti
onMess
age
(string)
%2:
excepti
onStac
kTrace
(string)

Citrix
Broker
Servic
e

Applic
ation

The Citrix Broker


Service has
completed the
processing of the
'%3' for '%2'. The
reboot cycle (UID

Citrix
Broker
Servic
e

Applic
ation

%0:
rebootC
ycleUid
(long)
%1:
name
(string)
%2:
cycleFu
nction
(string)
%0:
rebootC
ycleUid
(long)
%1:
name

procedure
returned: '%2'.
The Citrix Broker
Service failed to
start the
scheduled reboot
cycle for the
desktop group
'%1'

Active
processing
of a reboot
cycle has
completed.

194

XenDesktop 7.0
Id

Name

Severity

Message

Comment

Sourc
e

Facilit
y

Active
processing
of a reboot
cycle has
aborted.

Citrix
Broker
Servic
e

Applic
ation

= '%1')
successfully
completed.
Summary: '%4'
machines
successfully
rebooted, '%5'
machines failed
to reboot, '%6'
machines were
not processed.

3105

CdsE
ventR
eboot
Cycle
Abort
ed

Warning

The Citrix Broker


Service has
terminated the
processing of the
'%3' for '%2'. The
reboot cycle (UID
= '%1') ended
with the final
state '%4'.
Summary: '%5'
machines
successfully
rebooted, '%6'
machines failed
to reboot, '%7'
machines were
not processed.

Argum
ents
(string)
%2:
cycleFu
nction
(string)
%3:
complet
edCoun
t (int)
%4:
failedC
ount
(int)
%5:
skipped
Count
(int)
%0:
rebootC
ycleUid
(long)
%1:
name
(string)
%2:
cycleFu
nction
(string)
%3:
finalSta
te
(string)
%4:
complet
edCoun

195

XenDesktop 7.0
Id

Name

Severity

3106

CdsE Error
ventR
eboot
Cycle
Proce
ssing
Excep
tion

Message

Comment

Sourc
e

Facilit
y

The Citrix Broker


Service has
encountered a
problem while
processing the
reboot cycle '%1'
for the '%3' of
'%2'.

An
exception
occurred
while
processing
the reboot
cycle.

Citrix
Broker
Servic
e

Applic
ation

An
exception
occurred
while
sending

Citrix
Broker
Servic
e

Applic
ation

Error details:
Exception '%4'
occurred at: '%5'.

3107

CdsE
ventM
achin
eCom
mand

Error

The Citrix Broker


Service has
encountered a
problem while
sending

Argum
ents
t (int)
%5:
failedC
ount
(int)
%6:
skipped
Count
(int)
%0:
rebootC
ycleUid
(long)
%1:
name
(string)
%2:
cycleFu
nction
(string)
%3:
excepti
onMess
age
(string)
%4:
excepti
onStac
kTrace
(string)
%0:
Service
Name
(string)
%1:

196

XenDesktop 7.0
Id

Name

Severity

Delive
ryExc
eption

Message

Comment

command(s) to
the '%1' service.

commands
to a
service.

Sourc
e

Error details:
Exception '%2'
occurred at: '%3'.

3108

CdsE Error
ventD
bMissi
ngMa
ndator
yFeat
ure

3109

CdsE Warning
ventD
bMissi
ngOpt
ionalF
eature

3200

CdsE Error
ventP
vdIma
geUp
dateTi
meout

The Citrix Broker


service cannot
operate because
the configured
database is
missing
mandatory
functionality;
please update
the database.
The Citrix Broker
service database
is missing
optional
functionality.

The PVD Image


Update process
failed to
complete within
%1 minutes for
machine %2

Facilit
y

Argum
ents
excepti
onMess
age
(string)
%2:
excepti
onStac
kTrace
(string)
Application

Configured
database
is missing
mandatory
functionalit
y.

Citrix
Broker
Servic
e

Upgrade
the
database
to enable
full
functionalit
y.
After
starting a
PVD image
update, the
specified
machine
failed to reregister
within the

Citrix
Broker
Servic
e

Application

Citrix
Broker
Servic
e

Applic
ation

%0:
PvdIma
geUpda
teTime
outMins
(int)
%1:
machin
ename

197

XenDesktop 7.0
Id

3300

Name

Severity

Remo Informati
tePC
onal
Catal
ogAss
ignme
nt

Message

A machine has
been added to a
Machine Catalog
by Remote PC
automation.
Machine: %1
Catalog: %2
Matching OU:
%3

3301

3302

Remo Informati
tePC
onal
Deskt
opGro
upAss
ignme
nt

Remo
tePC

Informati
onal

A machine has
been added to a
Delivery Group
by Remote PC
automation.
Machine: %1
Delivery Group:
%2
A machine has
been assigned to

Comment
specified
timeout;
check why
the
machine
failed to reregister
(e.g. check
the event
log on that
particular
machine).
Occurs
when
RemotePC
automation
adds a
machine
into a
catalog.

Occurs
when
RemotePC
automation
moves a
machine
into a
desktop
group.
Occurs
when

Sourc
e

Facilit
y

Argum
ents
(string)

Citrix
Broker
Servic
e

Applic
ation

Citrix
Broker
Servic
e

Applic
ation

Citrix
Broker

Applic
ation

%0:
Machin
eName
(string)
%1:
Catalog
Name
(string)
%2:
Matchin
gOU
(string)
%0:
Machin
eName
(string)
%1:
Deskto
pGroup
Name
(string)
%0:
Machin

198

XenDesktop 7.0
Id

Name

Severity

UserA
ssign
ment

Message

Comment

a user by
Remote PC
automation.

RemotePC
automation
assigns a
machine to
a user.

Machine: %1
User: %2
Delivery Group:
%3

3303

Remo Error
tePC
Excep
tion

An error occured
in Remote PC
automation.
Machine: %1
User: %2
Exception: %3

An
exception
occurred in
RemotePC
automation
.

Sourc
e
Servic
e

Facilit
y

Citrix
Broker
Servic
e

Applic
ation

Argum
ents
eName
(string)
%1:
UserNa
me
(string)
%2:
Deskto
pGroup
Name
(string)
%0:
Machin
eName
(string)
%1:
UserNa
me
(string)
%2:
Excepti
on
(string)

199

XenDesktop 7.0
Citrix Director
Event Logs
ID Severity Name
1 Error
Citrix Director
Service
2 Error
Citrix Director
Service

Type
Unauthorized
Access
Unexpected
Connector Error

Error

Data Source Error

Warning

Error

Citrix Director
Service
Citrix Director
Service
Citrix Director
Service

Warning

Unknown Exception

Warning

Citrix Director
Service
Citrix Director
Service

Error

Configuration Error

Error

Citrix Director
Service
Citrix Director
Service
Citrix Director
Service

10 Error

Not Found
Communication
Error

Logon Error

Source Unavailable
Error
Ignoring Data
Source Error/ Data
Source Incompatible

Comment
Unauthorized Access.
Director Connector (AD, Broker,
Monitoring Services, etc)
returning unexpected error.
Data Source returning
unexpected error retrieving data.
Data Source is not found or
missing.
Data Source connection failure.
Failed to connect to Data
Source.
Unexpected error occurred.
Logon Director issues such as
incorrect credentials or
permissions.
Configuration Error.
Data Source is not available.
Data Source is timing out or
incompatible. Director ignoring
Data Source.

200

XenDesktop 7.0
Environment Test Service
Environment Test Service Events
Id
Name
Severity
2000

Configuration
Initialized

Informati
onal

2001

Configuration Error
EnvironmentT
estFault

Group
s

Text

Comme
nt

Servic
eStatu
s

Service
initialized
successfully.

Status

Environment
test %1 raised
exception %2.

Service
has been
initialized
.
An
1%
environm
ent test
raised a
fault.
2%

1000

ServiceStarte
d

Informati
onal

Servic
eStatu
s

Service started
successfully.

Once the
service
has
started

1001

ServiceStopp
ed

Informati
onal

StartWorkflow Error
Error

Service
stopped
successfully.
Loading and
starting a new
workflow failed
with : %1

Service
Stopped.

1002

Servic
eStatu
s
Servic
eStatu
s

When a
workflow
failed to
start

Arguments

1%

Test
being
run

excep
tion
ToStri
ng()

excep
tion
ToStri
ng()

201

XenDesktop 7.0
Id

Name

Severity

Group
s

Text

Comme
nt

Arguments

1005

EncryptionErr
or

Error

Status

Encryption
operation failed
with : %1

When a
1%
shared
key
encryptio
n
operatio
n failed

excep
tion
ToStri
ng()

1007

CheckedCall
Error

Error

Status

Otherwise
unhandled
exception in
WCF call : %1

1%

excep
tion
ToStri
ng()

1008

TracingInitiali
zationError

Error

Servic
eStatu
s

CDF start-up
failed with : %1

General
catch-all
fallback
exceptio
n
handler
When
initializin
g CDF
tracing

1%

excep
tion
ToStri
ng()

1009

ServiceInitiali
zationError

Error

Servic
eStatu
s

Service startup failed with :


%1

When
1%
the
service
could not
start

excep
tion
ToStri
ng()

1010

StartWorkflow Error
HostError

Servic
eStatu
s

Starting the
workflow
environment
failed with : %1

When
1%
the
workflow
host
could not
start

excep
tion
ToStri
ng()

202

XenDesktop 7.0
Id

Name

Severity

Group
s

Text

Comme
nt

Arguments

1011

StartDALErro
r

Error

Servic
eStatu
s

Starting the
database
connection
failed with : %1

When
1%
the first
database
connecti
on failed

excep
tion
ToStri
ng()

1012

RestartDALEr Error
ror

Servic
eStatu
s

Restarting the
database
connection
failed with : %1

excep
tion
ToStri
ng()

1013

AfterStartDAL Error
Error

Servic
eStatu
s

Initial database
housekeeping
failed with : %1

When
1%
the
database
connecti
on failed
after a
connecti
on string
change
Error
1%
during
database
start

1015

KeyUpdateEr
ror

Error

Status

Update of
shared key
failed with : %1

excep
tion
ToStri
ng()

1027

SecurityKeys
DataInvalid

Warning

Status

Reading keys
failed with : %1

Key
1%
update
with peer
service
failed
Key read 1%
from
registry
failure

excep
tion
ToStri
ng()

excep
tion
ToStri
ng()

203

XenDesktop 7.0
Id

Name

Severity

Group
s

Text

Comme
nt

1028

ServiceShutd
own

Informati
onal

Servic
eStatu
s

Service
stopped
successfully.

Service
Stopped.

1029

SecurityKeyIn Warning
valid

Status

ReadKeyData
of %1 failed :
%2

Key read
from
registry
failure

1030

PermissionDe Warning
niedError

Status

Otherwise
unhandled
exception in
WCF call : %1

1031

ConfigFileErr
or

Error

Status

There was a
problem
accessing the
application
configuration
file for the
service : %1

1032

MachineIsNot
DomainJoine
dWarning

Warning

Status

Machine is not
domain joined
or failed to
authenticate as
a domain user.

General
catch-all
fallback
exceptio
n
handler
When
the
app.exe.
config
file is
damage
d or
missing
PIPC
warning

Arguments

1%

guid
ToStri
ng()

2%

excep
tion
ToStri
ng()
excep
tion
ToStri
ng()

1%

1%

excep
tion
ToStri
ng()

204

XenDesktop 7.0
Id

Name

Severity

Group
s

Text

Comme
nt

Arguments

1033

SetDBConne
ctionError

Error

Status

ConfigurationL
oggingExceptio
n in WCF call
to
SetDBConnecti
on : %1

excep
tion
ToStri
ng()

1034

ServiceStartu
pError

Warning

Servic
eStatu
s

The service
failed to
initialize. The
service will
attempt to
initialize again
in

A
1%
configura
tion
logging
error
prevente
d the
SDK
operatio
n from
being
executed
.
When
1%
the
service
encounte
rs an
exceptio
n on
start up

approximately
%1 minute(s).
See Citrix
Knowledge
Base article
CTX126990.

2%

excep
tion
mess
age

Error details:

3%

excep
tion
ToStri
ng()

excep
tion
ToStri
ng()

205

XenDesktop 7.0
Id

Name

Severity

Group
s

Text

Comme
nt

Arguments

Exception '%2'
of type '%3'.
1035

InvalidUserAc Error
countError

Servic
eStatu
s

The service
failed to
initialize
because the
user account
was invalid.

When
1%
the
service
is started
by an
invalid
user
account.

excep
tion
ToStri
ng()

The connection When


1%
to the database the
has been lost.
service
heartbea
t fails to
connect
to the
database
.
Error details:
2%

excep
tion
mess
age

Error details:
%1
1201

DatabaseCon
nectivityLost
Warning

Warning

Status

excep
tion
ToStri
ng()

Exception '%1'
of type '%2'.

206

XenDesktop 7.0
Id

Name

Severity

Group
s

Text

Comme
nt

Arguments

Ensure that the


database is
correctly
configured and
accessible.
2000

EnvTestInitiali Infomatio
zed
nal

Servic
eStatu
s

Service
initialized
successfully.

2001

EnvTestEnvir
onmentTestF
ault

Status

Environment
test %1 raised
exception %2.

Error

When
the final
step of
service
start
succeed
s
When a
1%
test
throws
an
unexpect
ed
exceptio
n
2%

string

excep
tion
ToStri
ng()

207

XenDesktop 7.0
Monitor Service
Configuration Service events
Id

Name

Severi
ty

Gro
ups

Text

Comm
ent

2000

MonitorInit Inform
ialized
ational

Serv
iceS
tatu
s

Service
initialized
successful
ly.

2001

MonitorEn
vironment
TestFault

Warnin Stat
g
us

Environm
ent test
%1 raised
exception
%2.

Once
the
service
has
been
initializ
ed
Monitor
EnvTes
t raised
an
excepti
on

2002

BrokerOp Error
erationalE
ventVersio
nFailure

Stat
us

Incompati
ble
version of
operation
al events
between
the Broker
and the
Monitor
services.

Monitor
and
Broker
events
don't
match

2003

McsOpera Error
tionalEven
tVersionF
ailure

Stat
us

Incompati
ble
version of
operation
al events
between

Monitor
and
MCS
events
don't
match

Arguments

208

XenDesktop 7.0
Id

Name

Severi
ty

2004

MonitorInit Error
ializationF
ailure

1000

ServiceSt
arted

Inform
ational

1001

ServiceSt
opped

Inform
ational

1002

StartWorkf Error
lowError

Gro
ups

Text

the MCS
and the
Monitor
services.
Stat The
us
Monitor
Service
failed to
initialize.
Details:
%1.
Serv Service
iceS started
tatu successful
s
ly.

Comm
ent

Arguments

Service
failed to
initializ
e

Once
the
service
has
started
Serv Service
Service
iceS stopped
Stoppe
tatu successful d.
s
ly.
Serv
iceS
tatu
s

Loading
and
starting a
new
workflow
failed with
: %1

When a
workflo
w failed
to start

1%

messa stri
ge
ng

excepti
on
ToStrin
g()

209

XenDesktop 7.0
Id

Name

1005

Severi
ty

Gro
ups

Text

Comm
ent

Encryption Error
Error

Stat
us

Encryptio
n
operation
failed with
: %1

1007

CheckedC Error
allError

Stat
us

1008

TracingInit Error
ializationE
rror

Serv CDF starticeS up failed


tatu with : %1
s

When
initializi
ng CDF
tracing

1009

ServiceInit Error
ializationE
rror

Serv
iceS
tatu
s

When
the
service
could
not
start

Arguments

When a 1%
shared
key
encrypti
on
operati
on
failed
Otherwise Genera 1%
unhandled l catchexception all
in WCF
fallback
call : %1
excepti
on
handler

Service
start-up
failed with
: %1

messa stri
ge
ng

excepti
on
ToStrin
g()

messa stri
ge
ng

excepti
on
ToStrin
g()

1%

messa stri
ge
ng

excepti
on
ToStrin
g()

1%

messa stri
ge
ng

excepti
on
ToStrin
g()

210

XenDesktop 7.0
Id

Name

1010

Severi
ty

Gro
ups

Text

Comm
ent

Arguments

StartWorkf Error
lowHostEr
ror

Serv
iceS
tatu
s

Starting
the
workflow
environme
nt failed
with : %1

When
the
workflo
w host
could
not
start

1%

messa stri
ge
ng

excepti
on
ToStrin
g()

1011

StartDALE Error
rror

Serv
iceS
tatu
s

Starting
the
database
connectio
n failed
with : %1

messa stri
ge
ng

excepti
on
ToStrin
g()

1012

RestartDA
LError

Serv
iceS
tatu
s

Restarting
the
database
connectio
n failed
with : %1

When
1%
the first
databa
se
connect
ion
failed
When
1%
the
databa
se
connect
ion
failed
after a
connect
ion
string
change

messa stri
ge
ng

excepti
on
ToStrin
g()

Error

211

XenDesktop 7.0
Id

Name

Severi
ty

Gro
ups

Text

Comm
ent

Arguments

1013

AfterStart
DALError

Error

Serv
iceS
tatu
s

Initial
database
housekee
ping failed
with : %1

Error
during
databa
se start

1%

messa stri
ge
ng

excepti
on
ToStrin
g()

1015

KeyUpdat
eError

Error

Stat
us

Update of
shared
key failed
with : %1

Key
update
with
peer
service
failed

1%

messa stri
ge
ng

excepti
on
ToStrin
g()

1027

SecurityK
eysDataIn
valid

Warnin Stat
g
us

Reading
keys
failed with
: %1

1%

messa stri
ge
ng

excepti
on
ToStrin
g()

1028

ServiceSh
utdown

1029

SecurityK
eyInvalid

Key
read
from
registry
failure
Inform Serv Service
Service
ational iceS stopped
Stoppe
tatu successful d.
s
ly.
Warnin Stat ReadKey Key
g
us
Data of
read
%1 failed : from
%2
registry
failure

1%

keyGu
id

stri
ng

guid
ToStrin
g()

2%

messa stri
ge
ng

excepti
on
ToStrin
g()

212

XenDesktop 7.0
Id

Name

Severi
ty

1030

Permissio
nDeniedE
rror

1031

1032

Gro
ups

Text

Comm
ent

Arguments

Warnin Stat
g
us

Otherwise
unhandled
exception
in WCF
call : %1

Genera
l catchall
fallback
excepti
on
handler

1%

messa stri
ge
ng

excepti
on
ToStrin
g()

ConfigFile
Error

Error

When
1%
the
app.ex
e.config
file is
damag
ed or
missing

messa stri
ge
ng

excepti
on
ToStrin
g()

MachineIs
NotDomai
nJoinedW
arning

Warnin Stat
g
us

There was
a problem
accessing
the
applicatio
n
configurati
on file for
the
service :
%1
Machine
is not
domain
joined or
failed to
authentica
te as a
domain
user.

Stat
us

PIPC
warning

213

XenDesktop 7.0
Id

Name

Severi
ty

1033

SetDBCon Error
nectionErr
or

1034

ServiceSt
artupError

Gro
ups

Text

Comm
ent

Stat
us

Configurat
ionLoggin
gExceptio
n in WCF
call to
SetDBCo
nnection :
%1

A
1%
configu
ration
logging
error
prevent
ed the
SDK
operati
on from
being
execute
d.
When
1%
the
service
encoun
ters an
excepti
on on
start up

messa stri
ge
ng

excepti
on
ToStrin
g()

estima stri
teRetr ng
yInMin
utes

excepti
on
ToStrin
g()

2%

messa stri
ge
ng

excepti
on
messag
e

Warnin Serv The


g
iceS service
tatu failed to
s
initialize.
The
service
will
attempt to
initialize
again in
approxima
tely %1
minute(s).
See Citrix
Knowledg
e Base
article
CTX1269
90.

Arguments

214

XenDesktop 7.0
Id

Name

Severi
ty

Gro
ups

Text

Error
details:

1201

Database Warnin Stat


Connectivi g
us
tyLostWar
ning

Exception
'%2' of
type '%3'.
The
connectio
n to the
database
has been
lost.

Error
details:

Comm
ent

Arguments

3%

When
1%
the
service
heartbe
at fails
to
connect
to the
databa
se.
2%

type

Ty
pe

ex ty
ce pe
pti
on
To
Stri
ng(
)

messa stri
ge
ng

excepti
on
messag
e

type

ex ty
ce pe
pti
on
To
Stri
ng(
)

Ty
pe

Exception
'%1' of
type '%2'.

215

XenDesktop 7.0
Id

Name

Severi
ty

Gro
ups

Text

Comm
ent

Arguments

Ensure
that the
database
is
correctly
configured
and
accessible

216

XenDesktop 7.0
Privileged Service
Event Log Message
Id
Severity Category
Citrix Privileged Admin
1
Error
Service (2205)
Citrix Privileged Admin
2
Error
Service (2205)
Citrix Privileged Admin
3
Error
Service (2205)
Citrix Privileged Admin
4
Error
Service (2205)
Citrix Privileged Admin
5
Error
Service (2205)
Citrix Privileged Admin
6
Error
Service (2205)
Citrix Privileged Admin
7
Error
Service (2205)
Citrix Privileged Admin
8
Error
Service (2205)
Citrix Privileged Admin
9
Error
Service (2205)
Citrix Privileged Admin
10
Error
Service (2205)
Citrix Privileged Admin
11
Error
Service (2205)

Text
Cluster join failed. Exception initiating
cluster join.
Exception starting cluster join service.
Exception stopping cluster join service.
Exception updating Xml Services.
Configuration propagation failed. Exception
starting propagation action.
Exception updating state for Configuration
Replication.
Exception updating state for Cluster Join.
Exception updating Cluster details.
Build cluster failed. Exception configuring
StoreFront services.
Exception removing server from cluster.
Exception setting new cluster address.

12

Error

Citrix Privileged Admin


Service (2205)

Could not retrieve Storefront installation


directory from the registry. Check if
Storefront is installed.

13

Error

Citrix Privileged Admin


Service (2205)

Exception cleaning server configuration.

Error

Service Locator (3)

Error

Service Locator (3)

Error

Service Locator (3)

No valid service locator has been


registered.
Unable to resolve a container component of
type '{0}'.
Unable to resolve a container component of
type '{0}' with name '{1}'.

217

XenDesktop 7.0
Id

Severity Category

Error

Service Locator (3)

Error

Service Hosting (5000)

Error

Service Hosting (5000)

Error

Service Hosting (5000)

4
5
6
7

Info
Info
Error
Error

Error

Info

Info

Warning

Error

Service Hosting (5000)


Service Hosting (5000)
Service Hosting (5000)
Service Hosting (5000)
PowerShell Command
Runner (2850)
PowerShell Command
Runner (2850)
PowerShell Command
Runner (2850)
PowerShell Command
Runner (2850)
PowerShell Command
Runner (2850)

Error

PowerShell Command
Runner (2850)

Error

PowerShell Command
Runner (2850)

Error

Error

PowerShell Command
Runner (2850)
Citrix Logger (1)

Error

Citrix Logger (1)

Warning

Log Duplicate
Suppression (8)

Text
Unable to resolve container components of
type '{0}'.
Error Service hosting error.
A timeout occurred whilst terminating a
service.
An error occurred whilst terminating a
service.
Hosted service opened Wcf endpoint at: {0}
Terminating a hosted service.
A hosted service faulted.
There was an error closing service: {0}
Failed to create the Persistent Dictionary
replication channel
{0} Persistent Dictionary replication node
opened at: {1}.
{0} Replication node is On-line
{0} Replication node is Off-line, this may be
the first node of the mesh
Failed to open the Persistent Dictionary
replication node
There is no Persistent Dictionary replication
authorization object, connection was
refused
There is no Persistent Dictionary replication
authorization object, connection was
refused
{0} Replication Node has faulted. Attempting
to restart...
Error writing to the event log
The Windows Event Logger cannot write to
the non-existent source: {0}
Further attempts to log the following
message will be suppressed until the
reporting rate decreases: \n Category ID

218

XenDesktop 7.0
Id

Severity Category

Info

Log Duplicate
Suppression (8)

Text
{0}\n Event ID {1}\n Message: {2}
The following log message has been
suppressed for {3} attempts:\n Category ID
{0}\n Event ID {1}\n Message: {2}\n The
reporting rate has now decreased and it will
be logged again.

219

XenDesktop 7.0
StoreFront FMA Service
Event Log Messages
Id

Name

Severity

Groups

Text

2000

Storefron
tInitialize
d

Informati
onal

Service
Status

Service
initialized
successfull
y.

2001

Storefron
tEnviron
mentTest
Fault

Error

Status

Environme
nt test %1
raised
exception
%2.

Comm Arguments
ent
Service
has
been
initialize
d.

An
1 tes stri
environ % tId ng
ment
test
raised a
fault.
3001

TaskFaile Error
d

ServiceL Unable to
ogging
mark task
'%1' as
failed
during
operation
%2.
Reported
error:

2 fa
% ult

stri
ng

Test
being
run

excepti
on
ToStrin
g()

Once
the
service
has
started

220

XenDesktop 7.0
Id

Name

Severity

Groups

Text
Id: %3.
Message:
%4

Comm
ent

Arguments

Service
Stoppe
d.

Additional
error data:
5%

3002

CouldNot Error
Retrieve
NextOper
ation

ServiceL Unable to
ogging
retrieve
next
operation
from
database.

3003

Privilege
ServiceC
ommunic
ationErro
r

Error

ServiceL Could not


ogging
communic
ate with
privileged
service.
Error was
%1.

3004

Privilege
ServiceR
esponde
dWithErr
or

Error

ServiceL Privilege
ogging
Service
responded
with error
code '%1'.

When a
workflo
w failed
to start

1 m
% es
sa
ge

stri
ng

excepti
on
ToStrin
g()

When a
shared
key
encrypti
on
operati
on
failed
General
catchall
fallback
excepti
on
handler

1 m
% es
sa
ge

stri
ng

excepti
on
ToStrin
g()

1 m
% es
sa
ge

stri
ng

excepti
on
ToStrin
g()

When
initializi
ng CDF
tracing

1 m
% es
sa
ge

stri
ng

excepti
on
ToStrin
g()

221

XenDesktop 7.0
Id

Name

Severity

Groups

Text

3005

Privilege
ServiceU
nexpecte
dState

Error

ServiceL Privilege
ogging
Service is
in
unexpecte
d state
'%1'.
Expected
status '%2'
or '%3'.

3006

3007

Privilege
ServiceIn
validStat
e

Error

Database Error
Error

Comm
ent
When
the
service
could
not
start

Arguments
1 m
% es
sa
ge

stri
ng

excepti
on
ToStrin
g()

When
the
workflo
w host
could
not
start

1 m
% es
sa
ge

stri
ng

excepti
on
ToStrin
g()

When
1 m
the first % es
databas
sa
e
ge
connect
ion
failed

stri
ng

excepti
on
ToStrin
g()

ServiceL Privilege
ogging
Service is
in invalid
state '%1'.

ServiceL A database
ogging
access
error
occurred
when
performing
operation
'%1'.

222

XenDesktop 7.0
Id

3008

3009

Name

OneTask
AtATime
Only

CouldNot
CleanCo
nfiguratio
n

Severity

Error

Warning

Groups

Text

Comm Arguments
ent
When
1 m stri
the
% es ng
databas
sa
e
ge
connect
ion
failed
after a
connect
ion
string
change

excepti
on
ToStrin
g()

ServiceL Could not


ogging
enqueue a
task. Only
one
pending
task at a
time is
permitted.
Error
1 m
during
% es
databas
sa
e start
ge

stri
ng

excepti
on
ToStrin
g()

Key
update
with
peer
service
failed

stri
ng

excepti
on
ToStrin
g()

ServiceL Could not


ogging
clean
Storefront
configurati
on.
1 m
% es
sa
ge

223

XenDesktop 7.0
Id

Name

Severity

3010

Privilege Warning
ServiceC
ommunic
ationConf
iguration

Groups

Text

Comm
ent

Arguments

ServiceL PrivilegeSe
ogging
rviceComm
unicationC
onfiguratio
n

224

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