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General Information
About This
Document
MD0003-140
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General Information
Declarations
Declarations
Warranties
Although the best efforts are made to ensure that the information in this
document is complete and correct, MICROS Systems, Inc. makes no
warranty of any kind with regard to this material, including but not
limited to the implied warranties of marketability and fitness for a
particular purpose.
Information in this document is subject to change without notice.
No part of this document may be reproduced or transmitted in any form
or by any means, electronic or mechanical, including photocopying,
recording, or information recording and retrieval systems, for any
purpose other than for personal use, without the express written
permission of MICROS Systems, Inc.
MICROS Systems, Inc. shall not be liable for errors contained herein or
for incidental or consequential damages in connection with the
furnishing, performance, or use of this document.
Trademarks
Adobe FrameMaker is a registered trademark of Adobe Systems Incorporated.
The following are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or
other countries;
Operating Systems - Windows 7, Microsoft Windows Server 2008 R2, Microsoft Windows Server
2008, Microsoft Windows Server 2003 and Windows XP.
Database Platforms - Microsoft SQL Server 2008 R, Microsoft SQL Server 2008 and Microsoft SQL
Server 2005.
Other products - Microsoft Excel, Win32 and Windows CE.
Visio is a registered trademark of Visio Corporation.
All other trademarks are the property of their respective owners.
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General Information
Versions of this Document
Versions of this
Document
Description
Original
Revision A
Revision B
Revision C
Revision D
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Installation
Procedures
2. Leave the option Download and install the latest version of your
software from the web (recommended) selected. This is critical as
significant issues have been found when installing only from the CD.
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Configuration for
Use with
MICROS
RES
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Firewall Networks
Follow these steps to configure Firewall Networks:
1. From the McAfee home page, click Navigation | Firewall | My
Network Connections.
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Note
3. If the correct range of IP Addresses was not already listed, click Add.
Enable Range and enter the IP addresses your Restaurant uses. Click
Save.
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Firewall Ports
Follow these steps to configure Firewall ports:
1.
From the McAfee home page, click Navigation in the upper right
corner.
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3. Scroll down to find Web Server (HTTP) Port 80 and Enable it.
If that record is not already there, click Add to create it. Otherwise,
highlight the Web Server record and click Edit.
Note
RES 5.x requires both ports (TCP 80) and (UDP 1701) to be open.
RES 4.x requires only port (TCP 80) to be open.
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Note
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MICROS e7
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3. Click on Firewall.
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5. Click on Add.
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Installation
Procedures
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4. Select whether or not to get updates from the internet and click Next.
Note
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Configuration
Firewall
Program
Permissions
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4. Click Add.
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7. Click Save.
Note
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The following table lists the file locations for RES 4.7 on a
Windows XP Server. Some files have moved in 4.x from their 3.2
locations. If you are unable to locate the file at the specified
location, use the search function to locate it.
Micros\RES\GSS\Bin\GSS.exe
Micros\RES\GSS\Bin\GSSDataService.exe
Micros\RES\POS\Bin\CMBO.exe
Micros\RES\POS\Bin\cpanel.exe
Micros\RES\POS\Bin\Ops.exe
Micros\RES\POS\Bin\Periphs.exe
Micros\RES\POS\Bin\Poscfg.exe
Micros\RES\POS\Bin\Procedures.exe
Micros\RES\KDS\Bin\KDScontroller.exe
Micros\RES\KDS\Bin\ExecKdsCmd.exe
Program Files\Sybase\ASA\win32\Dbsrv9.exe
(This file is named dbsrv6.exe in RES 3.2)
Program Files\Sybase\ASA\win32\dbeng9.exe
(This file is named dbeng6.exe in RES 3.2)
Program Files\Sybase\ASA\win32\DBisql.exe
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Firewall
Networks
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Note
4. Insert the IP address range for your clients/networks in the From and
To fields. Click Save.
If you have any IP addresses that should be trusted that do not fall
within your defined Range, then click Add again and enable Single.
Add each additional IP address one at a time and click Save each
time.
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Firewall Ports
From the McAfee home page, click Firewall | Settings | Ports and
System Services.
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2. Scroll to the bottom of that section and enable Web Server (HTTP)
Port 80.
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6. In the Open Ports to: field select PCs in Work and home networks.
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8. Click Save.
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Important
Instructions for
running RES
Patches
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RES 4.x patches will fail unless virus protection is disabled while the
patch is running.
Just before running any RES patch take the following steps:
1. Open the McAfee Security Center.
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Installation
Procedures
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4. Select whether or not to get updates from the internet and click Next.
Note
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Configuration
Firewall
configuration
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3. Click Configure.
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Firewall
Program
Permissions
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Micros\Common\Bin\MicrosDsk.exe
Micros\Common\Bin\AutoSeqServ.exe
Micros\Common\Bin\MicrosDesktop.exe
Micros\Common\Bin\CALSrv.exe
Micros\Common\Bin\MBviewer.exe (4.x
only)
Micros\Common\Bin\CMS.exe
Micros\Common\Bin\MicrosExplorer.exe
Micros\Common\Bin\ServicesUserUtility.exe
Micros\RES\POS\Bin\3700d.exe
Micros\RES\POS\Bin\CCS.exe
Micros\RES\POS\Bin\CMBO.exe
Micros\RES\POS\Bin\ConnAdvisor.exe
Micros\RES\POS\Bin\Cpanel.exe
Micros\RES\POS\Bin\DBupdateServer.exe
Micros\RES\POS\Bin\Ifs.exe
Micros\RES\POS\Bin\Ilds.exe
Micros\Common\Bin\CMSC.exe
Micros\Common\Bin\DSM.exe
Micros\Common\Bin\MicrosDsk.exe
Micros\Common\Bin\MicrosDesktop.exe
Micros\Common\Bin\MicrosExplorer.exe
Micros\Common\Bin\Rundbms.exe
Micros\Common\Bin\Remoteinstall.exe
Micros\Common\Bin\Remotereboot.exe
Micros\Common\Bin\SecureDBUpdate.exe
Micros\Common\Bin\ServicesUserUtility.exe
Micros\RES\POS\Bin\MdsHTTPservice.exe
Micros\Common\Bin\TMSinterface.exe (4.x
only)
Micros\RES\POS\Bin\Ops.exe
Micros\RES\POS\Bin\Pcontrol.exe
Micros\RES\GSS\Bin\CiService.exe
Micros\RES\POS\Bin\3700d.exe
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Micros\RES\POS\Bin\Periphs.exe
Micros\RES\POS\Bin\CCS.exe
Micros\RES\POS\Bin\Poscfg.exe
Micros\RES\POS\Bin\CMBO.exe
Micros\RES\POS\Bin\Procedures.exe
Micros\RES\POS\Bin\ConnAdvisor.exe
Micros\RES\POS\Bin\Resbsm.exe
Micros\RES\POS\Bin\Cpanel.exe
Micros\RES\KDS\Bin\KDScontroller.exe
Micros\RES\POS\Bin\DBupdateServer.exe
Micros\RES\KDS\DisplayAppJavaSupport\Java
\Bin\Jre.exe
Micros\RES\POS\Bin\Ifs.exe
Micros\RES\KDS\Bin\Execkdscmd.exe
Micros\DATABASE\SYBASE\Adaptive Server
Anywhere 6.0\Win32\dbsrv6.exe (This file is
named dbsrv9.exe in RES 4.x)
Micros\DATABASE\SYBASE\Adaptive Server
Anywhere 6.0\Win32\dbeng6.exe (This file is
named dbeng9.exe in RES 4.x)
Micros\RES\POS\Bin\Ilds.exe
Micros\RES\POS\Bin\MdsHTTPservice.exe
Micros\RES\POS\Bin\Ops.exe
Micros\RES\POS\Bin\Pcontrol.exe
Micros\RES\POS\Bin\Periphs.exe
Micros\RES\POS\Bin\Poscfg.exe
Micros\RES\POS\Bin\Procedures.exe
Micros\RES\POS\Bin\Resbsm.exe
Micros\RES\POS\Bin\Resdbs.exe
Micros\RES\KDS\Bin\KDScontroller.exe
Micros\RES\KDS\DisplayAppJavaSupport\Java\
Bin\Jre.exe
Micros\RES\KDS\Bin\Execkdscmd.exe
Micros\DATABASE\SYBASE\Adaptive Server
Anywhere 6.0\Win32\dbsrv6.exe (This file is
named dbsrv9.exe in RES 4.x)
Micros\DATABASE\SYBASE\Adaptive Server
Anywhere 6.0\Win32\dbeng6.exe (This file is
named dbeng9.exe in RES 4.x)
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Firewall
Networks
2. Click Add, and enable Range. From the Type drop-down, select
Trusted.
3. Insert the IP address range for your clients / network in the From IP
Address and To IP Address and click OK.
If you have any IP addresses that should be trusted that do not fall
within your defined Range, then click Add again and enable Single.
Add each additional IP address one at a time clicking OK to save
each time.
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Firewall Ports
2. Select Add.
3. In the System Service Name field enter Micros ODBC Connection
(TCP 2638).
4. In the Local TCP/IP Ports field enter 2638, and click OK. If Local
TCP/IP Ports is not listed, then insert 2638 in both the Inbound
TCP/IP and Outbound TCP/IP fields.
5. Verify that the new entry is enabled with a check mark and then click
Apply.
6. Enable Web Server (HTTP) Port 80 and click Apply.
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Important
Instructions for
running RES
Patches
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RES 4.x patches will fail with Invalid Patch file message unless
virus protection is disabled while the patch is running.
Just before running any RES patch take the following steps:
1. Open the McAfee Security Center.
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3. Click Configure.
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Installing
Procedures
Note
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Install McAfee
Anti-Virus
Software on a
RES System
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4. When the McAfee Licensing screen appear, select the I accept the
terms in the license agreement and click Ok.
5. Select either the Typical Setup type, or a Custom setup type and
click Next.
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Disable McAfee
Virus Scan
Services Before
Installing RES
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5. After disabling the above two protection the user may now proceed
with RES installation.
6. Once RES installation is complete, proceed to the Enable McAfee
Virus Scan section.
Enable McAfee
Virus Scan
1. Right click the red shield in the lower right corner of the window
desktop.
2. Select Virus Scan Console.
3. Right click Access Protection and select Enable.
4. Right click Buffer Overflow Protection and select Enable.
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