The Digital Group

Mortgage Filing

Case Study
Mortgage Filing:
Providing a single processing system for
operational tracking, printing, and follow up.
Client: CT Lien Solutions, formerly UCC Direct
Mortgage Basics
Many people dream of owning
their own home, but the high
cost of homes generally requires
a home mortgage to make this
become a reality.
A mortgage is a loan you obtain
to pay for a home and any land
it sits on. The home and land is
used for collateral on the loan,
which means that if you don't
make your payments, the lender
can take the home away to cover
your missed payments.
Business Challenges
Improve operations efficiency
by simplifying and combining
work steps.
Reduce errors, rework, and
costs through automation.
Improve the quality of product
design by focus on simplicity
and ease-of-use
Customer attrition due to
dissatisfaction
Avoid legal ramifications
associated with filings not
followed up on and subsequently lost

INFORMATION TECHNOLOGY

Increased costs as a result of

additional staff and error
rework.
Cost of processing real
property orders remains high
Average processing cost is
currently estimated at approximately $3.50 per unit due in
part to the large headcount
required to perform manual
functions. The key to reducing
this cost is through automation
wherever possible, reducing
workflow steps, and careful
resource management as was
done with UCC filings.
Inability to support significantly higher volume
Currently the system supports
an average of 3K filings per
month; major increases in
volume are not supportable
without significant enhancements.
Opportunity for error at
unacceptable levels Follow
up and OOC reports are
insufficient, with many
tracking functions spread
across external utilities, Access
databases, and Excel spreadsheets.

SOLUTIONS | SERVICES | CONSULTING

The Digital Group

Mortgage Filing

Case Study
Cost of duplicating processing
functionality and support of
redundant processes Many
functions now in MDPS such as
follow up reports and dispatch
functionality already exist in
Verifile; however, up to half of
the development costs spent on
the Visionet product each year
are to develop these same
capabilities. Examples of this
development expense include
Integrated FedEx labels and alert
functionality will require
additional work to provide.
Reduce development and
support costs.
Difficulty in managing
complex interdependent systems
Many of the functions to be
provided will require development both from Visionet and
CTLS teams and the resulting
functionality must communicate
with various external systems
such as iLien portfolios, billing
tables, JDE/OW interfaces, and
printing engines.

T/DG Solutions
Providing a single processing
system for operational tracking,
printing, and follow up.
Providing the performance and
scale necessary to print and
transmit 10K documents each
day.
Expanding routing functionality to reduce manual effort and
provide a consistent, high quality
result.
Enhancing automated processing and tracking functionality to
reduce or eliminate opportunities
for errors, omissions, and
control gaps.
Reducing support costs by
eliminating redundant functionality wherever possible.
Automating or expanding
services provided by Verifile for
UCC filings to include RP
workflows regardless of input or
fulfilment method.
Providing ERecordation
services for Real Property
Filings.

Technologies
.NET 2.0, .Net 3.5,
ASP.NET, C#
Web services, Windows
Services, AJAX, JavaScript,
CSS
Oracle 10G
IIS 6.0
COM, DCOM
Customer Benefits
Increased customer satisfaction.
Do not have to learn new
system to process Mortgage
orders.
Quality of the product will
increase along with additional
capacity and reduced liability
for errors and problems.
Eliminate the need to
perform routine functions
among multiple systems.
Significantly reduce cost per
unit
Increased capacity to ensure
at least 5K filings per day
Increased reliability and
enhance printing issues by
leveraging the ability to print
to multiple printers.

Providing scanned image of

the Recordings with the Jurisdiction.

For further information please write to info@thedigitalgroup.com

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www.thedigitalgroup.com

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