Nichole Thilges

7785 N. Quail Ridge Dr.

Home: 520-444-9471
nichole.c.thilges@gmail.com

SUMMARY
Training specialist knowledgeable about theories and methods used in designing, developing and
delivering successful training programs and adult learning concepts seeking a role as a Sr.
Training and Development Specialist. Adept at learning new roles and technologies to achieve
positive results.
ACCOMPLISHMENTS
10/2015 CPI Certified Instructor in Non-violent Crisis Intervention
11/2015 Red Cross Certified CPR/ AED/ First Aid Instructor

EXPERIENCE
Training Specialist, 07/2015 to 06/2016
CODAC Health, Recovery & Wellness - Tucson, AZ
Created, scheduled, and presented training materials in a variety of delivery modalities at
various locations to new hires, existing staff and interns
Assessed the effectiveness of training programs and employee performance to ensure
training programs are the highest quality
Ensured training compliance rate was at 95% or greater
Instructed through lectures, discussions and demonstrations in Positive Behavior Support,
Non-Violent Crisis Intervention and Verbal De-escalation.
Maintained 100% accurate electronic training and supervision personnel file.
Electronics Technician, 10/2008 to 05/2015
U.S. Navy
Responsible for the electronic equipment used to send and receive messages, detect
enemy planes and ships, and determine target distance
Maintained, repaired, calibrated, tuned and adjusted all electronic equipment used for
external communications
Effectively trained a team of up to 15 personnel in preventive and corrective maintenance
on all electronic communication equipment
Maintained 100% accountability of all assigned equipment worth more than $500,000
Departmental Safety Officer
U.S. Navy
In preparation of a safety inspection, trained and supervised 115 personnel in safety
regulations which led to a safety score of 87%; an increase of 35% from the previous
year
Maintained detailed records of safety violations and with persistent follow up ensured
100% of the safety violations were corrected
Aggressively supervised five Divisional Safety Supervisors, guaranteeing 100%
involvement in safety preparation and follow up
Completed required safety training programs for Afloat Safety Manager
Miniature Module Test and Repair Manager

U.S. Navy
Effectively managed seven personnel, ensuring all repair work met or exceeded quality
standards in a timely fashion
Increased savings by 52% in six months through a restructure of Module Test and Repair
program
Established operational objectives and work plans; delegated assignments to personnel
Prepared and administered corrective maintenance work orders
EDUCATION
Masters of Education: Adult Education and Training
University of Phoenix - Tucson, AZ , U S A
Expect to graduate 5/2017
Bachelor of Arts: Elementary Education, 2004
Arizona State University - Glendale, AZ , U S A
Graduated Magna Cum Laude
SKILLS
Project management
Effective communicator
Supervising training programs
Skilled in MS Office