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916.502.3972 | whplewis@gmail.com
Folsom, CA 95630 | linkedin.com/in/whplewis
Summary
Aspiring User Experience Researcher with a passion for increasing the usability of todays
emerging technologies. Strong team player who can manage complex individual tasks. In search of
an opportunity to utilize my research acumen to improve the relationship between consumers and
the products they use every day.
Education
2014
Professional Estimator
March 2016 June 2016
Experience Creative Recreational Systems, Inc.
Significantly boosted sales by generating proposals and estimates tailored to meet the unique
needs of clients
Provided customer service support to ensure a positive experience throughout purchase and
installation of commercial playground equipment
Studio Assistant
January 2015 March 2016
Justin Lovato Art, Grass Valley, CA
Aided in mask construction and finishing work to create multi-layered optical art paintings
Researcher, NSF Research Experience for Undergraduates Program
July 2014 December 2014
Palo Alto Research Center, Palo Alto, CA
Designed an image-based survey app to generate user profiles in the health and wellness app,
Fittle
Designed and proctored a study to test the usability of this app: conducted semi-structured
interviews, administered surveys, and calibrated participants to the Tobii Eye Tracker employed
during user testing
Managed all online survey and crowd sourcing accounts: designed tasks, authored surveys,
compensated users, and analyzed responses from over 3,000 online participants
Applied knowledge of cognitive behavior and Adobe Photoshop to generate illustrations and
design interface layouts
Server
20122013
Mobo Sushi, Santa Cruz, CA
Worked closely with team members to ensure a high level of customer satisfaction while
multitasking and managing multiple orders with a high degree of accuracy
Retail and Rental Supervisor
20072011
The Boarding House, South Lake Tahoe, CA
Supervised a small team to provide excellent customer service and optimum efficiency in retail
and snowboard rental operations
Research
Experience
Honors
2013-2014
2012-2014
Relevant
Human Factors, Robot Automation, Cognitive Neuroscience, Advanced Cognitive Research,
Coursework Research Methods, Neural Modeling, Learning and Memory, Universal Access, Programming in
Python, Programming in Java, Modeling Human Performance