Ivan Aranda Contreras

AvenidaBellamar676,Valparaiso.
QuintaRegion,Chile.
Phone:+560977612036
ivanarandac@gmail.com

Objective
Iminterestinpursuingacareerinaninternationalcompany,inareasoftechnical
support,businessintelligenceanddataanalysis

SummaryofQualificationsandSkills
Serviceandresultsorientedprofessionalwithexcellentcommunicationanddata
analysisskills,abletoplayeitheraleadershiporateammemberrole.Asahighly
motivatedpractitioner,majorstrengthsincludetheabilitytosolvetechnicalproblemsin
atimelymannerbymakingthemostofavailableresources,i.e.byperformingan
accurateselfplanning;andcapacitytoworkinanstandalonemode.Acumento
understandclientscorebusinessandprojectrequirements.Extensiveexperienceand
knowledgeinSQLtoolsanddatabasesaswellasitsunderlyingtheoreticaland
technologicalfoundations.Advancedlevelasadministratoranduserofoperating
systemssuchasMSWindows,UNIXandLinux.ProficientinExcel,MSAccessand
VBA.Goodunderstandingofdataminingprocessandbusinessintelligence.Skilfulin
collecting,researchingandanalysingdatatoprepareanddeliverreports.
ComprehensiveknowledgeandworkexperienceinOracleandSybaseRDBMS.

Work Experience and Professional History

06/2008 present Data Handling Administrator Telescope and Instruments
Operator La Silla Paranal Observatory, European Southern Observatory. Chile Ref.:
on request

Troubleshoot and maintenance of existing core business applications and

their underlying Sybase ASE and Oracle 10g databases.

 Provide detailed reports as result of intensive data analysis for in- house
staff and external clients, e. g. astronomers and researchers.
Monitoring of Data Flow System with the aim of ensuring a consistent
archival of data produced by telescopes and instruments.
Administration and development of BMC Remedy AR System
applications, a world-class software mainly used by the organisation as a
ticketing system. As a result of this duty, I proposed a datamining project to
exploit historical data.
By the end of the last year I was reassigned to the Telescopes and
Instruments Operators group under the same Science Operations
department, where I'm in charge of operating in an efficient manner the
observatory's telescopes and attached instruments, aiming to provide the
best service as well as data quality, as the operations deliverable.
12/2006 04/2008 Data Analyst-Statistician & freelance Software Developer
Semillas Pioneer Chile Ltda., Paine. Chile Meridian IQ Logistics, Santiago. Chile
Ref.: Tamara Vergara (account manager) tamara.vergara@yrclogistics.com

Development and maintenance of core business applications and

underlying Sybase and Oracle 9i database servers.
Adminstration of MS SQL Server Integration Services and development of
work-flow tasks.
Analysis and design of critical reports based on data extracted from
databases and different sources, e. g. Excel, MS Access and text files.
03/2005 08/2006 Data Analyst and Software Developer Chilquinta S.A., Valparaiso, Chile
Ref.: Marcelo Sanchez, msanchez@chilquinta.cl

Development of ETL processes and applications lying on Sybase database

servers and tools such as PowerBuilder and PHP to deliver information
requested by Superintendencia de Electricidad y Combustibles.
Development of applications for company branches as part of the plan to
enter on the retail business area.

01/2004 12/2004 Data Analyst and DataMart Developer Coopeuch, Santiago, Chile Ref.:
Luis Paillalef, paillalef@gmail.com

Development of Libretas de Ahorro datamart product on Sybase IQ.

Administration of Sybase ASE database servers in production and
development environments.
03/2003 03/2004 Web & Documentation technician La Silla, European Southern
Observatory. Chile Ref.: Paul Le Saux, paul.lesaux@googlemail.com

Preparation and delivery of data backup packages for Science Operations

archive and Visitor Astronomers as well as maintenance of its Intranet site.
Attended to workshops about ISO 9001 documentation standards.
Development of Remedy AR System forms and workflow modules.
04/2001 02/2003 Software Developer Universidad Catolica de Valparaiso,
Valparaiso. Chile Ref.: Alejandro Gomez, agomez@pucv.cl

Development, installation and customer support of modules and

applications built with PowerBuilder, PowerDynamo and JavaScript, in the
framework of UNIVERSIS project.
Administration of Sybase and Oracle database servers.
2000 03/2001 Software Developer ISI Emerging Markets, Santiago. Chile Ref.: Jaime Madrid,
jaime.madrid@gmail.com

Design and development of data-loader and html parsers applications with

Perl, Python and C.
Administration of Postgres and MySql database servers on development
environments.

Education
2011 In Motion, Santiago. Chile Oracle Database 10g: Administration
Workshop I Ed3 Oracle Database 10g: Backup and Recovery Ed 1
2010 Remedy Users Group, Las Vegas. USA Attended to multiple workshops
about BMC Remedy AR System software
2009 BMC, San Francisco. USA BMC Remedy AR System 7.x : Administration
I and II
2008 In Motion, Santiago. Chile Sybase ASE 12.5 : Administration Fast Track
1997 2000 Programador de Aplicaciones Computacionales Computer Application
Developer Universidad de Playa Ancha, Valparaiso. Chile Honoured with Beca
Presidente de la Republica and Beca de Honor, Universidad de Playa Ancha
scholarships in 1998.

Languages
High-level English language skills
Intermediate-level in Portuguese and Italian