Business Etiquette

Aspects of Business Etiquette

- Difference between Social and Business Etiquette
- Principles on Business Etiquette
- What is Etiquette?
Business Communication
- Welcoming and greeting your guests
- The power of a handshake
- Elements of colorful communication
Looking the part
- Dress code
- Professional posture and manner
- The art of handling guest tour
Business Faux Pas Crimes Against Social Graces
- Sir and maam
- Avoid personal questions
- Never make a bad joke
- Avoid condescending remarks
- Never neglect your guests
- Follow the dress code
- Stay on appropriate topics
- Yield to respectful courtesies
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