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POSITIONS
Accounts Assistant
Chief Executive Officer (CEO)
Financial Director
Financial Supervisor
Head of IT
Human Resources (HR) Director
Junior Administrative Assistant
Marketing Director
Operations Director
Personal Assistant (PA)
Personnel Manager
Production Team Leader
Sales Representative (rep)
Senior Administrative Assistant
senior management
staff
ayudante de contabilidad
consejero/a delegado/a
director/a financiero/a
supervisor/a financiero/a
informtico/a jefe/a
director/a de Recursos Humanos (RR. HH.)
auxiliar administrativo/a adjunto/a
director/a de marketing
director/a de operaciones
asistente personal
gerente de personal
jefe/a del equipo de Produccin
representante de ventas
auxiliar administrativo/a principal
alta direccin
personal
Actions
assist
be in charge of
describe
develop
explain how to use
hire
sell
ayudar
estar a cargo de
definir
desarrollar
explicar cmo usar
contratar
vender
before page 6
cafetera
aparcamiento, parking
sala de conferencias
planta baja
cocina
vestbulo
mantenimiento
recepcin
cuarto de almacenaje
aseo, bao
ltimo piso
almacn
al final del pasillo
Business Administration and Finance B Burlington Books
Vocabulary Builder
giving Directions
detrs
entre
abajo
acceder, entrar
salir
pasar por delante (de)
seguir recto
delante de
ascensor
a tu / su izquierda
a tu /su derecha
enfrente de
escaleras
girar a la izquierda
girar a la derecha
arriba
behind
between
down
enter
exit
go past
go straight
in front of
lift
on your left
on your right
opposite
stairs
turn left
turn right
up
EXTRA!
appointment
business card
clerk
Design Department
do business
employee
employer
escalator
interview
Legal Department
Logistics Department
Managing Director
name plate
parking place
receptionist
Research and Development Department
title
cita, compromiso
tarjeta de negocios / presentacin
empleado/a
departamento de Diseo
hacer negocios
empleado/a
patrn/ona
escalera mecnica
entrevista
departamento Legal
departamento de Logstica
director/a gerente
placa de identificacin
plaza de aparcamiento
recepcionista
departamento de Investigacin y Desarrollo
tratamiento
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Office Routines
contestar a las llamadas entrantes
captura de datos
entregar el mensaje
repartir el correo que llega
archivar documentos
mantener un registro
hacer un seguimiento de
hacer un pedido de material
preparar una presentacin
recibir visitas
programar una reunin
valorar si coger una llamada o no
buscar en Internet
enviar un fax
enviar correos electrnicos
ensearle a alguien
hojas de clculo
recoger un mensaje
redactar actas
redactar las rdenes del da
escribir cartas
actualizar una lista de contactos
procesamiento de textos
una caja de
un paquete de
un par de
un rollo de
una hoja de
Vocabulary Builder
Office Equipment
aire acondicionado
perchero
archivador
fotocopiadora
proyector
escner
destructora de papeles
papelera
air-conditioner
coat rack
filing cabinet
photocopier
projector
scanner
shredder
waste paper bin
Purchasing Office Equipment
charge (v)
delivery
discount
invoice
payment
price per unit
quality
quantity
run low on
run out of
shipping cost
special offer
subtotal
EXTRA!tra!
candidate
client
correspondence
couple
dozen
drawer
enquiry
experience
half a dozen
heater
in stock
inventory
job responsibilities
log (n)
office duties
out of stock
cobrar
entrega
descuento
factura
pago
precio por unidad
calidad
cantidad
estar quedndose sin
acabarse, quedarse sin
coste de envo
oferta especial
total parcial
candidato/a
cliente/a
correspondencia
par
docena
cajn
consulta
experiencia
media docena
calefactor, radiador
en existencias, en stock
inventario
responsabilidades laborales
registro
obligaciones en la oficina
agotado/a, fuera de stock
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Using VoiceMail
contact someone
cord
delete
dial a phone number
enter your access code
fast forward
listen to incoming messages
location
loud
loudspeaker
modify
off the hook
press this button
receiver
record an outgoing message
replay
retrieve
review
rewind
save
volume
before page 14
documento adjunto
fondo
negrita
vieta
columna
copiar
cortar
escritorio
doble clic
organigrama
fuente
reenviar
ttulo
icono
cursiva
iniciar sesin
cerrar sesin
Business Administration and Finance B Burlington Books
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Using the Intranet
lower case letters
paragraph
password
paste
reply
row
underline
upper case letters
username
letras minsculas
prrafo
contrasea
pegar
responder
fila
subrayar
letras maysculas
nombre de usuario/a
EXTRA!
alignment
flash (n)
headset
hold
increased security
indent
numbering
pause
redial
spacing
training session
alineacin
destello
auriculares
espera
aumento de seguridad
sangra
numeracin
pausa
rellamada
espaciado, interlineado
sesin formativa
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Types of documents
extracto bancario
cheque
contrato
reclamacin del cliente / de la clienta
gua telefnica, listn
solicitud de empleo
manual de instrucciones de un producto
recibo
solicitud de informacin
bank statement
cheque
contract
customer complaint
directory
job application
product manual
receipt
request for information
Handling Mail
recoger
registrar
nacional
anexo
internacional
registro de correos electrnicos
sello
cdigo postal
llegar a su destino
destinatario/a
acuse de recibo, justificante de recepcin
remitente
firmar
clasificar
sellar
pesar
peso
collect
document (v)
domestic
enclosure
international
mail log
postage
postcode
reach its destination
recipient
registered mail
sender
sign (v)
sort (v)
stamp (v)
weigh
weight
before page 18
Vocabulary Builder
Using a Courier Service
keep dry
label (n, v)
length
mark (v)
measure
paperwork
parcel
pick up (v)
shipment
signature
special instructions
this side up
track
update (n)
waybill
width
wrap (v)
mantener seco
etiqueta
etiquetar
longitud
marcar
medir
papeleo
paquete
recoger
envo
firma
instrucciones especficas
esta parte hacia arriba
hacer un seguimiento
actualizacin
gua de embarque
anchura
envolver
EXTRA!
attach
avenue
boulevard
breakable
efficient
imperial
in error
initials
mail basket
metric
ounce
package
pound
road
routing slip
street
urgent
adjuntar
avenida
bulevar
delicado/a, frgil
competente
imperial
por equivocacin / error
iniciales
buzn
mtrico/a
onza
paquete
libra
calle; camino; carretera
lista de distribucin
calle
urgente
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SHIPPING
cargo
compete
consignee
contact (n)
container terminal
free of charge
free of damage
freight container
guarantee (v)
load (v)
loss
port of discharge
port of origin
quote
rates
reliable
shipper
unload
vessel
volume
worldwide
cargamento
competir
consignatario/a
contacto
terminal de contenedores
libre de cargos
exento/a de daos
contenedor de carga
garantizar
cargar
prdida
puerto de descarga
puerto de origen
presupuesto
precios, tarifas
fiable
consignador/a
descargar
navo
volumen
a escala mundial, global
before page 22
ventaja
comprador/a
asegurar
exportar
seguimiento
extranjero/a
importar
inversin
gestionar el riesgo
fabricante
reducir gastos
negociaciones
beneficio
requisitos
reventa
arriesgar
llevar un negocio
Business Administration and Finance B Burlington Books
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import and export
secure transactions
shipping arrangements
sourcing
start a business
supplier
trade (n)
trust (v)
EXTRA!
delay
disadvantage
distrust (n, v)
exclusive basis
foot
full container load
insecure
less than container load
middleman
on board
profit margin
risky
unreliable
wholesale
retraso
desventaja
desconfianza
desconfiar
carcter de exclusividad
pie
contenedor completo
inseguro/a
contenedor de grupaje
intermediario/a
a bordo
margen de beneficio
arriesgado/a
poco fiable
al por mayor
10
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RECEIVING CALLS
anunciar
pedir permiso
evitar
devolver la llamada a alguien
dar buena impresin
extensin
tono amable / amistoso
saludar
colgar
presentar
dejar un mensaje
lnea est ocupada
fuera de la oficina
agradable
profesionalmente
poner a alguien en espera
pasar (una llamada) a alguien
devolver una llamada
tono
hablar con claridad
pasar llamadas
urgente
voz
announce
ask for permission
avoid
call someone back
create a positive impression
extension
friendly tone
greet
hang up
introduce
leave a message
line is busy
out of the office
pleasant
professionally
put someone on hold
put someone through
return a call
ring (n)
speak clearly
transfer calls
urgent
voice
before page 26
FOLLOWING UP ON MESSAGES
as soon as possible
be cut off
be on another line
comments
critical
currently
discuss
essential
get back to someone
go over
handle a problem
interrupt
let me know
miss a call
no reply
lo antes posible
cortarse
estar hablando por otra lnea
comentarios
de mxima importancia
actualmente
discutir, hablar sobre
esencial, fundamental
devolver la llamada a alguien
mirar, revisar
ocuparse de un problema
interrumpir
avsame, hazme saber
no coger una llamada
sin respuesta (there was ~: no hubo respuesta)
Business Administration and Finance B Burlington Books
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Vocabulary Builder
FOLLOWING UP ON MESSAGES
order (n)
out of town
priority
reach (someone)
regarding
specify
unavailable
pedido
fuera de la ciudad
prioridad
contactar (con alguien)
con respecto a
especificar
no disponible (be ~: no estar disponible)
Extra!
engaged
etiquette
high priority
interference on the line
low priority
operator
patience
reason
smile
take a call
ocupado/a
protocolo
alta prioridad
interferencia en la lnea
baja prioridad
operador/a
paciencia
razn
sonrisa
atender una llamada
12
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SCHEDULING MEETINGS
asistir
reservar una sala de conferencias
descanso
cancelar
comprobar la agenda
confirmar
adecuado/a
celebrar una reunin
en el ltimo momento
vamos a intentar(lo)
refrescos, refrigerios
llegar
informar
reunin fuera de la empresa
reunin en de la empresa
encargarse de pedir
participante
posponer
compromiso previo
cambiar de fecha
venir bien
celebrarse, tener lugar
attend
book a conference room
break (n)
cancel
check the diary
confirm
convenient
hold a meeting
last minute
lets try for
light refreshments
make it
notify
off-site meeting
on-site meeting
organise
participant
postpone
previous commitment
reschedule
suit (v)
take place
before page 30
acceso
exacto/a
auditorio
bebida sin alcohol
presupuesto
comida de bufet
con servicio incluido
conferencia, convencin
detalle
exposicin
evento
exposicin
con antelacin
puntero lser
inolvidable
xtra!
men
Business Administration and Finance B Burlington Books
13
Vocabulary Builder
BOOKING OFF-SITE EVENTS
podium
provide
registration
set up
success
take care of
venue
atril; podio
proveer
inscripcin
colocar, instalar
xito
ocuparse de; organizar
lugar de eventos
Extra!
biscuit
calendar
coffee machine
hall
microphone
paper cups
screen (n)
service fee
soft drink
sugar
sweetener
tablecloth
topic
galleta
calendario
mquina de caf
vestbulo
micrfono
vasos de cartn
pantalla
cuota de servicio
bebida sin alcohol, refresco
azcar
sacarina
mantel
asunto, tema
14
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PLANNING MEETINGS
annual
attendance list
board meeting
board of directors
brainstorming session
briefing meeting
brochure
closing session
conference call
daily
demonstration
free gift
hand out
line of products
monthly
name tag
opening remarks
orientation meeting
quarterly
staff meeting
summarise
weekly
anual
lista de asistencia
reunin de la junta directiva
consejo de administracin
sesin de lluvia de ideas
sesin informativa
folleto
sesin de clausura
conferencia telefnica
a diario
demostracin
obsequio, regalo
repartir
lnea de productos
mensualmente
etiqueta de identificacin
palabras inaugurales
reunin de orientacin laboral
trimestral
reunin del personal
resumir, sintetizar
semanalmente
before page 34
TAKING MINUTES
absent
action
analyse
assign
attract
clarify
expansion
focus (v)
issue
key decision
major
objection
objective
prepared
present (adj)
pros and cons
Extra!
ausente
accin
analizar
asignar
atraer, llamar la atencin
aclarar
ampliacin
centrarse
asunto
decisin clave
ms importante, principal
objecin
meta, propsito
preparado/a
presente
pros y contras
Business Administration and Finance B Burlington Books
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Vocabulary Builder
TAKING MINUTES
raise
selection
take notes
task
time frame
training
sacar
seleccin
coger apuntes
tarea
plazo
formacin
Extra!
area
chat
client
deadline
discussion
district
lecture
programme
region
report
speech
term
upcoming
VIP
workshop
rea
conversacin
cliente/a
fecha lmite
debate
barrio; zona
conferencia
programa
regin, zona
informe
discurso
plazo
prxima
vip, persona que recibe un trato especial
taller
16
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ORGANISING EXHIBITIONS
premiado/a
pancarta
caseta, puesto, stand
tarjeta de negocios / presentacin
catlogo
anuncio
seal
exponer
exponer
incluir
mbito, campo
obsequio, regalo
logotipo
folleto, panfleto
material de promocin
muestra
inscribirse
eslogan
especificaciones
caseta, puesto, stand
espacio de almacenamiento
almacenar
tendencia
variedad
videoclip
award-winning
banner
booth
business card
catalogue
commercial
deposit (n)
display (v)
exhibit (v)
feature (v)
field
giveaway
logo
pamphlet
promotional material
sample (n)
sign up
slogan
specifications
stand (n)
storage space
store (v)
trend
variety
video clip
before page 38
17
Vocabulary Builder
ATTENDING BUSINESS EVENTS
potential
rapidly-growing field
represent
show interest
skill
thoughtful
valued customer
vendor
well-established
potencial
sector de rpido crecimiento
representar
mostrar inters
habilidad
atento/a, considerado/a
cliente/a valioso/a
comercio
firmemente consolidado/a
Extra!
announcement
exposure
get left behind
image
leaflet
man the stand
media coverage
network
one step ahead
press conference
public relations
anuncio
exposicin; publicidad
dejar pasar
imagen
folleto
atender en la caseta / el stand
cobertura / difusin en los medios de comunicacin
sistema informtico
un paso por delante
rueda de prensa
relaciones pblicas
18
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arrival
boarding pass
cancelled
check-in
delayed
departure
direct flight
driving licence
drop off
e-ticket
fully-booked
gate
inbound flight
insurance
itinerary
land (v)
make a reservation
one-way ticket
outbound flight
overweight luggage
passenger
rent a car
return ticket
seat assignment
stopover
take off (v)
unlimited mileage
via
voucher
waiting list
before page 42
Extra!
bar
factura
centro de negocios
chef, jefe/a de cocina
cocina
habitacin doble
suite ejecutiva
gimnasio
Business Administration and Finance B Burlington Books
19
Vocabulary Builder
BOOKING HOTELS AND RESTAURANTS
full board
guest
half board
high season
laundry service
low season
luxurious
luxury suite
non-smoking
party
room service
single room
spa
standard room
swimming pool
tip
vacancy
waiter
Extra!
as per
accident
aisle seat
baggage claim
bellhop
breakdown
connecting flight
customs
diverted
flight attendant
housekeeper
laundry bag
lifeguard
on board
overhead compartment
pilot
puncture
towel
trolley
window seat
pensin completa
husped
media pensin
temporada alta
servicio de lavandera
temporada baja
lujoso/a
suite de lujo
de no fumadores
grupo
servicio de habitaciones
habitacin individual
spa
habitacin estndar
piscina
propina
habitacin libre
camarero
20
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approve
attend to
busy period
card reader
carry over
clock in
clock out
consecutive
co-worker
entitled to
family matters
full-time
give written notice
holiday leave
maternity leave
overtime
part-time
refuse
regulations
reject
restrict
salary
sick leave
sick note
submit a request
swipe your card
take time off
unpaid leave
before page 46
acompaar
sistema de alarma
avisar
antivirus
intrusin
barra de control de acceso
piratera
instalar
llave
iluminacin
Business Administration and Finance B Burlington Books
21
Vocabulary Builder
SECURITY IN THE WORKPLACE
lock
monitor (v)
personal belongings
premises
protect
purpose
question
safety
security camera
security guard
software
surveillance system
suspicious
unattended
unfamiliar
valuables
virus
Extra!
authorised
disappear
fence
fingerprint scanner
fire alarm
fire extinguisher
locker
metal detector
pregnant
public holidays
purse
security measure
security warning
staircase
weapon
wedding
workforce
worm
cerrar
vigilar
objetos personales
instalaciones
proteger
finalidad
preguntar
seguridad
cmara de seguridad / vigilancia
vigilante de seguridad
programas informticos, software
sistema de vigilancia
sospechoso/a
desatendido/a
desconocido/a
objetos de valor
virus
autorizado/a
desaparecer
valla
escner / lector de huellas dactilares
alarma de incendios
extintor
taquilla
detector de metales
embarazada
das festivos
monedero
medida de seguridad
advertencia de seguridad
escalera
arma
boda
plantilla de trabajadores
gusano
22
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CUSTOMER SERVICE
apologise
argue
assure
calmly
deal with
dissatisfied
enquiry
exhausted
impatient
in the long run
keep a promise
manner
politely
refund
remind
replacement
reputation
respectfully
rude
satisfied
solve
treat
disculparse
discutir
asegurar
con calma, tranquilamente
encargarse de
insatisfecho/a
consulta
agotado/a
impaciente
a la larga
cumplir una promesa
forma
educadamente, con educacin
reembolso
recordar
cambio, sustitucin
reputacin
con respeto, respetuosamente
grosero/a, maleducado/a
satisfecho/a
solucionar
tratar
before page 50
HANDLING COMPLAINTS
at our expense
be in touch
compensation
consequences
credit your account
defect
disappointed
due
expectations
fail to meet
faulty part
has got a hole
inconvenience
insist on
is broken
is missing a part
a costa nuestra
estar en contacto
indemnizacin
consecuencias
abonar en tu / su cuenta
defecto
decepcionado/a
deber (we are ~: nos deben)
expectativas
no cumplir (con)
pieza defectuosa
tiene un agujero
inconveniencia
insistir en
est roto/a
le falta una pieza
Business Administration and Finance B Burlington Books
23
Vocabulary Builder
HANDLING COMPLAINTS
isnt fresh
is torn
make a claim
make a noise
overcharge
pricing
repair
supposed to
under warranty
Extra!
amazed
demand (v)
file a lawsuit
gain business
is bent
is cracked
is loose
lose business
paper jam
raise your voice
satisfaction
shocked
shout
treatment
no est fresco/a
est roto/a
poner una reclamacin
hacer un ruido
cobrar de ms
tarificacin
arreglar, reparar
se supone que
en garanta
extraado/a; sorprendido/a
exigir
presentar una demanda
ganar clientela
est torcido/a
est agrietado/a / rajado/a
est descosido/a
perder clientela
atasco de papel
alzar tu / su voz
satisfaccin
estupefacto/a
gritar
tratamiento
24
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MARKETING RESEARCH
brand
buying habits
concerned
conduct a survey
demo
dont mind
factor
find out
focus group
go ahead
interested in
interviewee
loyal
market research
method
on sale
option
questionnaire
sales analysis
series
sound file
target population
test (v)
marca
hbitos de consumo
preocupado/a
hacer una encuesta
demo
no importar
factor
averiguar
grupo de debate
adelante
interesado/a en
entrevistado/a
fiel
estudio de mercado
mtodo
rebajado/a
opcin
cuestionario
anlisis de ventas
serie
archivo de sonido
poblacin objetivo
probar
before page 54
MARKETING STRATEGIES
appeal
campaign
competitor
consumer
demand
effective
efficient
image
in comparison to
marketing strategy
original
persuade
promotion
prospective customer
public relations
atraer, gustar
campaa
competidor/a
consumidor/a
demanda
eficaz
competente, eficiente
imagen
en comparacin con
estrategia de marketing
original
convencer, persuadir
promocin, publicidad
cliente/a potencial, posible cliente/a
relaciones pblicas
Business Administration and Finance B Burlington Books
25
Vocabulary Builder
MARKETING STRATEGIES
regret
specialise
stage
take advantage of
telemarketer
valid
value (n, v)
arrepentirse
especializarse
fase
sacar provecho de
agente comercial telefnico/a
vlida
valor (be good ~: estar a buen precio)
valorar
Extra!
appearance
exposure
eye-catching
generate a buzz
launch
market share
press release
product portfolio
rebrand
trade fair
user profile
apariencia
publicidad
llamativo/a
crear un rumor
lanzar
cuota de mercado
comunicado de prensa
catlogo de productos
renovar la imagen
feria comercial
perfil de usuario/a
26
Vocabulary Builder
14
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before page 56
CASH FLOW
cash balance
cash flow statement
corporate income tax
decrease
deductions
dividend
expense
figures
go out of business
gross
income
increase
interest rate
issue shares
loan
long-term
net
owe
profitable
purchase
renovation
repayment
revenue
shareholder
survive
waste
saldo
flujo de caja
impuesto de sociedades
disminucin
deducciones
dividendo
gasto
cifras
cerrar el negocio
bruto/a
salario, sueldo
aumento
tasa de inters
emisin de acciones
prstamo
a largo plazo
neto/a
deber
lucrativo/a
compra
reforma
reembolso
ingresos
accionista
sobrevivir
desperdiciar
before page 58
ACCOUNTING
accounts payable
accounts receivable
accrued expenses
assets
balance sheet
composition
creditor
current
debt
equity
equivalent
in stock
27
Vocabulary Builder
ACCOUNTING
investor
liabilities
merchandise
net worth
non-current
out of stock
own
property
retained earnings
share capital
sign
turnover
Extra!
accrual basis
analyst
bankrupt
bonds (n)
bookkeeping
book value
break-even point
burn rate
direct method
indirect method
inflow
lump sum
market value
outflow
rent
wages
inversor/a
pasivo
mercadera
patrimonio neto
inactual, no actual
agotado/a; fuera de stock
poseer
propiedad
ganancias retenidas
capital social
seal
ratio de rotacin
devengo
analista financiero/a
bancarrota, quiebra
vnculos
contabilidad
valor contable
punto muerto / de equilibrio, umbral de rentabilidad
tasa de gastos
mtodo directo
mtodo indirecto
flujo de entrada
al contado
valor de mercado
flujo de salida
renta
salario
28
Vocabulary Builder
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before page 60
BANKING
comisin por gestin
tomar prestado/a
sucursal
cuenta para negocios
bien dado en garanta
lmite de crdito
calificacin de crdito
cuenta corriente
denegar
prestar
lnea de crdito
girar en descubierto, sobregirar
retribucin vacacional
saldar
aval personal
pronstico
asegurado/a
orden permanente de pago
condiciones
sacar
arrangement fee
borrow
branch
business account
collateral
credit limit
credit rating
current account
deny
lend
line of credit
overdraw
payment holiday
pay off
personal guarantee
projection
secured
standing order
terms
withdraw
before page 62
INSURANCE
courtesy
covered
despite
e-risks insurance
fine (v)
fire insurance
identity fraud
injured
in mind
insurance policy
legal fees
liable
negligence
no-claims discount
payment
policy holder
premium
professional indemnity insurance
Extra!
de cortesa
asegurado/a
a pesar de
seguro contra riesgos cibernticos
multar
seguro de incendios
robo / usurpacin de identidad
herido/a
en mente
pliza de seguro
honorarios legales
responsable
negligencia
sistema de bonus-malus
pago
asegurado/a
prima
seguro de indemnizacin profesional
29
Vocabulary Builder
INSURANCE
public and employers liability insurance
sued
suffer
third party
van insurance
Extra!
annuity
appraisal
ATM (automated teller machine)
beneficiary
benefit period
cashiers check
commission
coverage
deposit slip
disability insurance
fluctuation
lease
mutual fund
overdraft
renta
estimacin, tasacin
cajero automtico
beneficiario/a
periodo de beneficios
cheque de caja / mostrador
comisin
cobertura
resguardo de ingreso
seguro de incapacidad
fluctuacin
arrendamiento
fondo comn de inversin
descubierto bancario, sobregiro
30
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before page 64
GLOBAL E-COMMERCE
accept
adapt
browse
compatible
customise
encrypted
expert
feedback
gather
host
impose
localisation
place an order
platform
post
power
retail
round the clock
shopping cart
showcase
stylish
support
template
unlimited bandwidth
worth the effort
aceptar
adaptar
echar un vistazo
compatible
personalizar
codificado/a
experto/a
opinin
recoger; reunir
proveer un servicio de Internet
imponer
localizacin
hacer un pedido
plataforma virtual
publicar en Internet
capacidad, habilidad
al por menor
las 24 horas
carro de compras
escaparate, vitrina
moderno/a
apoyo
plantilla
ancho de banda
que merece / vale la pena el esfuerzo
before page 66
permitir
evaluar
emprendedor/a
servicio de fideicomiso
impostor/a
ir mal
hecho/a a mano
oculto/a
intencin
intermediario/a
malentendido
negociando
neutral
Business Administration and Finance B Burlington Books
31
Vocabulary Builder
DEALING WITH SUPPLIERS
packaging
prevent
returns policy
sensible
striking
traffic
venture
embalaje
evitar, prevenir
poltica de devoluciones
sensato/a
llamando la atencin
trfico, visitas
empresa arriesgada
Extra!
bank wire
checkout
domain name
fake
genuine
government regulations
online wallet
plugin
scam
slideshow
troubleshooting
video tutorials
virtual mall
widget
transferencia bancaria
proceso de compra en lnea
nombre de dominio
falsificacin
autntico/a
reglamentos oficiales
monedero electrnico
plugin, programa adicional
estafa
presentacin de diapositivas
localizacin y resolucin de problemas
tutoriales en vdeo
centro comercial virtual
producto hipottico
32
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TRAINING
advisor
approach
bond
bonus
break the ice
challenge
clues
conflict resolution
evaluate
experience (v)
interpersonal
laughter
prioritise
pull together
relaxed
setting
shocked
strenuous
stressed
team spirit
treasure hunt
unmotivated
workshop
asesor/a
enfoque; propuesta
encajar
plus
romper el hielo
reto
pistas
resolucin de conflictos
evaluar
experimentar
interpersonal
risa
priorizar
aunar esfuerzos, trabajar unidos
relajado/a
ambientacin
atnito/a
intenso/a
estresado/a
espritu de equipo
bsqueda del tesoro
desmotivado/a
taller
before page 70
TEAMWORK
aspect
collaborate
come up with
commitment
contribution
cooperate
demotivating
encourage
express
facilitate
input
overrated
perform
personal accountability
point of view
Extra!
aspecto
colaborar
ocurrirse
compromiso
colaboracin
cooperar
desmotivante
animar
expresar
facilitar
participacin
sobrevalorado/a
desempear
responsabilidad personal
punto de vista
Business Administration and Finance B Burlington Books
33
Vocabulary Builder
TEAMWORK
problematic
prove
reasonable
settle
share
strength
weakness
problemtico/a
demostrar, probar
razonable
solucionar
compartir
punto fuerte
punto dbil
Extra!
accomplishments
assertiveness
attitude
criticise
expectations
mediation
mentor
mission
morale
rewarding
tactful
teambuilding
tension
win-win solution
logros
firmeza
actitud
criticar
expectativas
mediacin
mentor/a
meta, objetivo
moral
gratificante, satisfactorio/a
con tacto, diplomtico/a
fomentador/a del espritu de grupo
tensin
solucin con la que todos salen ganando
34
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before page 72
LEADERSHIP SKILLS
approach (v)
basis
bother
circumstance
constantly
crisis
delegate
direct
empower
enhance
get along with
identify
implementation
inspiration
lack
lead to
praise
proactive
reactive
reality
separate
socialise
vision
work things out
acercarse
forma
molestar
circunstancia
constantemente
crisis
delegar
dirigir
autorizar
aumentar; mejorar
llevarse bien con
diagnosticar
implementacin, puesta en prctica
inspiracin
falta
causar, provocar
elogiar
proactivo/a
reactivo/a
realidad
separado/a
socializar
visin
arreglar las cosas
before page 74
STRATEGY PLANNING
awareness
bargaining power
be caught off guard
broader perspective
chain
demand (v)
discipline
distraction
force (n)
in the light of
irrelevant
navigate
overcome
put out fires
Extra!
conocimiento
capacidad de negociacin
coger desprevenido/a
perspectiva ms amplia
cadena
demandar, pedir
disciplina
distraccin
influencia
a la luz de
irrelevante
dirigir
superar
ocuparse de los problemas
Business Administration and Finance B Burlington Books
35
Vocabulary Builder
STRATEGY PLANNING
reinvent
revolution
role
set aside
step back
substitute (n)
threat
Extra!
autonomy
clarity
coaching skills
consult
coordinate
core value
curious
group dynamics
hidden opportunities
initiative
innovation
micromanage
resourcefulness
role model
routine
vision statement
reinventar
revolucin
labor
sacar
volver atrs
sustitutivo/a
amenaza
autonoma
claridad
habilidades de orientacin
consultar
coordinar
valor esencial
curioso/a
dinmica de grupo
oportunidades ocultas
iniciativa
innovacin
controlar de forma excesiva
ingenio
modelo a seguir
rutina
visin de futuro
36
Vocabulary Builder
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before page 76
avanzado/a
nervioso/a
seguro/a
dinmico/a
formacin acadmica
experiencia
con fluidez (be ~: tener fluidez)
trabajador/a
oficina / sede central
inseguro/a
introvertido/a
diestro/a, hbil
vago/a
apoyo logstico
desorganizado/a
organizado/a
extrovertido/a
traslado
responsable
escuela de educacin secundaria, instituto
marcar como objetivo
bajo presin
curso de formacin profesional
before page 78
INTERVIEWING
ambitious
articulate
conscientious
creative
decisive
easy-going
energetic
fast learner
fire
flexible about hours
good at multitasking
health insurance
incentive
industrious
permanent
ambicioso/a
elocuente
concienzudo/a
creativo/a
decidido/a
de trato fcil
activo/a
rpido/a aprendiz
despedir
flexible con el horario
bueno/a desempeando varias tareas al mismo tiempo
seguro mdico
motivacin
trabajador/a
fijo/a, indefinido/a
Business Administration and Finance B Burlington Books
37
Vocabulary Builder
INTERVIEWING
punctual
recruit
retirement benefits
schedule
sensitive
shift work
starting salary
temporary
puntual
contratar
prestaciones de jubilacin
horario
sensato/a
trabajo por turnos
salario inicial
temporal
Extra!
aptitude
candidate
employee referral
expertise
headhunter
highly-qualified
intermediate
job vacancy
night shift
placement
recruitment agency
salary slip
seasonal work
talented
aptitud, capacidad
candidato/a
referencia laboral
experto/a
cazatalentos
altamente cualificado/a
intermedio/a
vacante de empleo
turno de noche
colocacin, empleo
agencia de colocacin
hoja de salario
trabajo temporal
con talento
38
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before page 80
PREPARING A CV
Bachelors degree
career objectives
certificate
current job
date of birth
divorced
female
foreign language
formal training
gender
graduate
job description
male
managerial skills
marital status
married
personal details
references
single
licenciatura
objetivos profesionales
certificado
trabajo actual
fecha de nacimiento
divorciado/a
mujer
lengua extranjera
formacin oficial
sexo
graduado/a
descripcin del puesto de trabajo
hombre
capacidad de gestin
estado civil
casado/a
datos personales
recomendaciones
soltero/a
39
Vocabulary Builder
Extra!
fellowship
grant (n)
headmaster
hobbies
marks
Masters degree
qualifications
rsum
spell-check
with honours
compaerismo
beca
director/a
aficiones
notas
mster universitario
aptitudes; ttulos
curriculum vitae
corrector ortogrfico
con honores
40