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Backup Solutions
According to the IT Central Station community, the most important criteria for choosing a backup
solution include short backup windows, ease-of-recovery, storage consent, and role-based access
management. Other key features include having a high level of recovery options, flexibility to choose
storage media based on corporate needs, and the ability to see the average of daily or weekly changes
in the data. What are your most important criteria? Share your opinions with the community.
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Vendor:
Overview:
NetBackup
Veeam Backup
Symantec
Veeam
Sample
Customers:
Top
Comparisons:*
Top Industries:*
Company Size:*
13%
10%
8%
Legal Firm
8%
1-100 Employees
32%
100-1000 Employees
26%
1000+ Employees
42%
* Data is based on the aggregate profiles of IT Central Station Users researching this solution.
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NetBackup
Emmanuel Boutang, Engineer at a tech services
company with 1-100 employees:
Veeam Backup
derek.hennessy, Senior System Engineer at a
pharma/biotech company with 1000+ employees:
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Ease of use
Lance Hietpas, System Administrator at a recreational
facilities and services company with 1000+ employees:
Backup.
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NetBackup
Sumeet Sharma, Tech Lead at a tech company with
1000+ employees:
Veeam Backup
derek.hennessy, Senior System Engineer at a
pharma/biotech company with 1000+ employees:
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Virtual Environment
Laurent Lonay, Senior System Engineer at a tech services
company with 1000+ employees:
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I believe none.
Gil Gross, Technical Consultant at a tech services
company with 1-100 employees:
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NetBackup
Sumeet Sharma, Tech Lead at a tech company with
1000+ employees:
Veeam Backup
derek.hennessy, Senior System Engineer at a
pharma/biotech company with 1000+ employees:
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Valuable Features:
Stability, easy troubleshooting
Use of Solution:
10 years (discontinuously)
Deployment Issues:
No particular issue when deploying on Unix and windows master servers
Stability Issues:
No
Customer Service:
7/10
Technical Support:
7/10
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Previous Solutions:
I used alternatively networker, TSM and Netbackup
Initial Setup:
Straightforward, both on Solaris, Linux, and windows servers. Easy client
installation (local or remote)
Alternate Solutions:
On the various missions i was able to use netbackup, the solution was installed, I
participated to different upgrades and migrations.
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Valuable Features:
Easilyintegrated with Claude
portal services.
Improvements to My Organization:
Netbackup is useful for providing dedicated backup services.
Use of Solution:
Past 5 to 6 years.
Deployment Issues:
Easy to deploy.
Stability Issues:
Wrong integration is always the
cause of unstable environment. We use clusters environment and EMC Procrustes
have redundant
parts . We have a stable environment.
Scalability Issues:
Not yet.
Customer Service:
4.5/5
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Technical Support:
4/5
Previous Solutions:
I used Sympana commvault and CA arc serve. Both the products are good for small
organisations but not up to the mark for enterprise level.
Implementation Team:
Through vendor team; try to just know how to fix the hardware and plug the
networker cable. Rest of the things we had to do remotely.
Alternate Solutions:
For enterpriselevel backup solution No.
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Valuable Features:
This is actually quite a hard choice to make when dealing with Veeam Backup &
Replication. There are a number of great features such as WAN acceleration,
deduplication & compression, replication and the grandfather-father-son backup
tree. Not to mention backup to tape which has been a key reason to migrate to
Veeam. The primary feature of most value to me is the SureBackup and
SureReplica featureset. Having the ability to verify backups and replicas of critical
servers in a sandboxed environment means that I can sleep comfortably at night
knowing that the data is valid and I can confidently restore data and services if
required by the business. Snapshot capabilities within NetApp would also be high
on that list.
Improvements to My Organization:
I used to work for a company that provided Backup/DR as a service to its clients we
had to look at various backup and recovery tools to quickly and easily bring back
customers data. Before Veeam introduced the backup to tape and WAN
acceleration features we were using 3 different products across a number of our
clients to provide the required services. After those feature releases, we just used
one tool through a single console (the infamous single-pane-of-glass) which
reduced the complexity and management overheads within our solutions but also
provided our customers with a far greater level of service and reliability.
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Use of Solution:
Approximately 3 years. This has been at both the end user side and also as a
service-provider to a number of our customers. I've used Veeam only within
VMware environments so I can't comment on it's performance within Hyper-V.
Deployment Issues:
Deployment of Veeam is incredibly easy. I've installed Veeam a number of times
and never came across issues with the installation. If anything I've had issues with
the design of the backup solution rather than the product itself but as with all
solutions they need to be designed correctly to get the best out of the products
featureset.
Stability Issues:
99% of the time there are no issues with Veeam. It does exactly what it says on the
tin and it really is just as easy as they make it look in their demos and videos. On a
few occasions I had issues with VSS failing on a server which came down to being
an operating system issue. Another time there was a problem where the backup
was not truncating exchange logs. Veeam Support provided a patch within 24
hours which immediately fixed the issue permanently.
Scalability Issues:
In early versions of Veeam, before version 6.5, there were issues but since Veeam
has utilised backup Proxy servers there's no issue with scalability. You can
leverage servers in your environment that have low workloads to be Veeam proxies
as well so you get more value from your environment.
Customer Service:
Veeam customer service is top notch. Previously I have worked closely with them to
request licensing and further information on their products and they have always
answered quickly and politely or returned my call quickly. If it was on a scale of 1-5
I'd give it 5.
Technical Support:
Technical support is exceptional at Veeam. Any issue I have opened with them has
been dealt with quickly and within an hour I've had a support technician contact me.
On a handful of occasions where I've had severity 1 calls open with support they
have passed off support to their colleagues in Europe and later America to work on
the issue with me further out of hours with a smooth handover. Normally with
support teams this happens but you have repeat everything all over again but I've
not had such an experience with Veeam.
Previous Solutions:
Yes. I used to use products such as Symantec Backup Exec and Falconstor but
switched to Veeam as it's designed for virtual environments, it's easy to use and
lowers the management overhead, it scales easily and provides a stable backup
environment. Right now I'm considering using Veeam to replace NetApp
SnapProtect within our environment.
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Initial Setup:
The initial setup is really straightforward. It really is a next, next, next install and can
be done by anyone. Some of the feature selection during the installation should be
thought about in advance but it's possible to easily enable these later if you don't
enable the up-front. Once the installation is complete you then need to add servers
as proxies and point Veeam at a backup repository, add vCenter and create the
backup pools and that's it. Ready, set, go!
Implementation Team:
I've only ever done in-house implementations of Veeam. I have had discussions on
occasions with Veeams technical team before installation of some more complex
environments and they have always been insightful and knowledgeable and
understood the capabilities of their products at an in-depth level. But normally the
implementation was straightforward and didn't require any assistance.
ROI:
We were able to recover our investment on Veeam within about 8 months. This was
due largely to reduced licensing costs initially but the majority of the savings came
from a reduction in the management overheads and the previous baby-sitting we
had to do of our backup solution.
Pricing Advice:
The original setup costs were in the region of $45k for a 24 host VMware
environment. That was for the full Veeam Availability Suite which Backup and
Replication is a part of. The day-to-day (Opex) costs we reduced from one staff
member spending 5 hours massaging backups and replications to less that 1 hour
a day.
Alternate Solutions:
Before using Veeam I reviewed a number of backup solutions. These included
Symantec Backup Exec, NetBackup, Falconstor, Acronis, Commvault and
ArcServe.
Other Advice:
I would recommend getting your hands on trial version or even just use the free
editions from Veeam to become comfortable with the console and see for yourself
just how easy it is to manage backups. If you use the free edition you'll quickly want
to use a full version so you can schedule backups and take advantage of some of
enterprise features. Run a POC on some VMs and verify it's the right tool for you
and see that the reviews don't lie.
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I would also recommend reaching out to a Veeam Gold or Platinum Partner if you
have a more complex environment and get your design put up on a whiteboard.
While getting Veeam into your environment is the end goal a real focus needs to be
placed on data migration and integrity. Your previous backup data needs to be
accessible and recoverable and this is where the partners should be able to help.
This isn't a recommendation just for implementing Veeam but for all backup
solution migration. With Veeam however I'm sure it'll be as easy as everything else.
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Valuable Features:
Continuous Data Backup and Replication features that allow us to have our entire
Virtual Infrastructure recoverable in minutes.
Improvements to My Organization:
Before this product we were using something else that was entirely unreliable for
our company. Backups need to be counted on. In Feb of 2014 in Columbus, Ohio
there was a major Power Failure downtown that was the result of a gas explosion of
the corner of our Data Center. Entire Data Center was offline for a week.
(Catastrophic Event could be classified as a Disaster). With a proper configuration
of this product we were able to restore the Hyper-V Infrastructure to our 2nd Data
Center and restore functionality to about 20 Hospitals and Imaging centers around
the state of Ohio. (Tier1 systems were restored with in 30 minutes and remaining
filtered in).
Use of Solution:
18 months.
Deployment Issues:
Yes but easily resolved with the support from our Sales/Tech team provided by
VEEAM.
Stability Issues:
None.
Customer Service:
Very Good.
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Technical Support:
Very Good.
Previous Solutions:
Unreliable /success-failure rates.
Initial Setup:
Very Straightforward.
Implementation Team:
In-house.
ROI:
Hard to say but I would say the company wouldn't be around based on the event
described above.
Pricing Advice:
Initial Software costs includes 3 yrs of support = $65000 for 20 HyperV Servers.
Alternate Solutions:
We looked at AppAssure (DELL) andCommVault.
Other Advice:
Do your research but by far this is one of the best products out there. Agentless is a
very good thing to leverage in a Backup Software.
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Valuable Features:
The backup and blocklevel incremental backup, where daily full backups are done.
Also the hotcopy feature is valuable.
Improvements to My Organization:
It's been an overall improvement many places at our client sites where almost
everyone runs vm's or Hyper-V.
Use of Solution:
Since early 2008 when Veeam entered the scene.
Deployment Issues:
Never had any issues that couldnt be dealt with from an admin pov.
Stability Issues:
Its running rock steady, so there isnt any issues in my/our end.
Scalability Issues:
It scales 100% its just a matter of licenses pr cpu, so as long as your compliant it
runs like it should.
Customer Service:
Rating in level from 1-10 where 10 is the best i would rate it 10.
Technical Support:
Rating in level from 1-10 where 10 is the best i would rate it 10.
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Previous Solutions:
Yes used many different solutions, but no one were as great as Veeam when
talking virtual backups.
Initial Setup:
Yes more or less, its been improved over the years and now version 8 is ready and
even more potent.
Implementation Team:
We are an IT consultancy business doing implemetations ourself, so 100% done by
us at N2IT.
ROI:
ROI is compared to forexample running CommVault returned many times, this is
due to the flexibility ion licensemodels etc. And also in terms of space utilization.
Veeam does full daily backups with whats called synthetic backup streams of some
sort, it takes all block changes and stream those into the latest backup and there
create a full backup as well as restore pointers.
Pricing Advice:
Setup cost is a variable, but take the number of cpus and multiply that with the
licensecost as well as a target for backup storage and you have the price.
Alternate Solutions:
Yes evaluated vRanger and PHP backup and also Symantec. No one met the
requirements.
We decided onVeeam becausewe were much more integrated into VMware core
and you didn't have to script yourself out of alot of tideous tasks to get things
working.
Veeam worked out of the box and was a tight close match to what we
knewWindows-wise.
Other Advice:
Nothing beats Veeam when it comes to Backup in a virtual environment. Just go for
it, Veeam wont let you down.
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Valuable Features:
-Reliable consistent Backups/Restores
-Ease of use despite doing complex work
-Replication
Improvements to My Organization:
a. Other than it has saved us from hours of work not having to rebuild servers and
the many times it has helped us recover data that was valuable, I don't know how to
translate that into money, but it's no small thing.
b. This one is HUGE: We moved our entire data center, from one physical location
to another, mind you we are 24 hour operation with sites across the state relying on
the systems being up, and we never lost one hour of downtime. We used Veeam
Backup and Recovery to migrate our entire Vmware Farm from old location to the
new. It was awesome.
Use of Solution:
6 to 7 years.
Deployment Issues:
We have had some hiccups with it once in a great while. Nothing major, and
nothing that would stop me from recommending it.
Stability Issues:
No.
Scalability Issues:
No.
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Customer Service:
Good to Excellent.
Technical Support:
Good.
Previous Solutions:
Yes. We used Netvault (still use it in limited way). Veeam is far more flexible.
Initial Setup:
Straightforward. We did not have to read volumes and volumes of tech docs.
Interface was intuitive.
Implementation Team:
In-house team.
ROI:
No sure I have numbers - how about millions?
Pricing Advice:
It is priced per Socket. We have licensed 24 servers, 2 Sockets per server.
Enterprise Edition.
Alternate Solutions:
Yes. Netvault, Vranger, commvault, and some others. I chose Veeam Backup after
evaluating others because of it's reliability, ease of use and features.
Other Advice:
Do a test. Have good hardware to run on and to backup to. Best to have SAN
aware backups which require you give access to the storage cards to LUNS that
you are backing up. Either iSCSI or Fiber. Network backups work, but much faster
with SAN aware.
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SOLUTION
Veeam
Veeam Backup
HP
HP StoreOnce
Acronis
EMC
Data Domain
Altaro
Asigra
Asigra
IBM
Symantec
EMC
EMC Avamar
Microsoft
Microsoft DPM
Unitrends
Unitrends
Bacula Systems
Bacula Enterprise
CA Technologies
CA ARCserve Backup
CommVault
CommVault
HP
HP Data Protector
Symantec
NetBackup
EMC
EMC NetWorker
NetApp
NetApp V-Series
(4 reviews)
StorMagic
StorMagic
(1 review)
VMware
VMware vDPA
Rating: 9.0
(96 reviews)
Rating: 8.92
(45 reviews)
Rating: 7.42
(22 reviews)
Rating: 8.9
(16 reviews)
Rating: 9.0
(11 reviews)
Rating: 7.0
(8 reviews)
Rating: 7.72
(8 reviews)
Rating: 7.34
(8 reviews)
Rating: 10.0
(13 reviews)
Rating: 5.66
(4 reviews)
Rating: 7.0
(3 reviews)
Rating: 6.0
(4 reviews)
Rating: 9.0
(1 review)
Rating: 9.0
(2 reviews)
Rating: 10.0
(2 reviews)
Rating: 8.0
(3 reviews)
Rating: 10.0
(1 review)
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Actifio
Actifio
ASG
ASG Atempo
Barracuda Networks
Barracuda Backup
Bocada
Bocada Enterprise
Catalogic
Catalogic DPX
Cohesity
Cohesity
Dell
Dell AppAssure
Dell
Dell BakBone
Delphix
Delphix
Druva
Druva
Evault
Evault
FalconStor
IBM
IBM ProtectTIER
IBM
Idera
Infrascale
Infrascale Platform
Iron Mountain
Iron Mountain
NovaStor
NovaStor NovaBACKUP
Rubrik
Rubrik
SolarWinds
(1 review)
(1 review)
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1. Veeam Backup
3751
1612
3. Data Domain
7260
3386
7
1
A
4 Co 2 Review 271 Follo verage R
mpar
ws
wers
s
ating
isons
: 9.0
2 Vie
View
View
1225
3271
10 R
3899
A
e
Follo verage R
paris views
wers
ating
ons
: 9.0
Com
1289
11 R
996 F
A
e
ollow verage R
mpar views
ating
e
rs
isons
: 9.0
6 Co
1676
1
1
A
2 Co 9 Review 081 Follo verage R
mpar
ws
wers
s
ating
isons
: 7.4
0 Vie
5. HP StoreOnce
3027
7457
View
View
2619
28 R
438 F
A
e
ollow verage R
paris views
ating
ers
ons
: 9.0
1066
Com
4 Re
882 F
A
v
ollow verage R
mpar iews
ating
ers
isons
: 7.4
3 Co
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3219
8. Asigra
1470
9. Microsoft DPM
3437
View
View
View
6352
3596
6450
7 Re
794 F
A
vi
ollow verage R
paris ews
ating
ers
ons
: 7.8
Com
8 Re
770 F
A
vi
ollow verage R
paris ews
ating
ers
ons
: 7.0
Com
3 Re
849 F
A
vi
ollow verage R
paris ews
ating
ers
ons
: 5.6
Com
Chart Key
Views: Number of total page views
Comparisons: Number of times compared to another product
Reviews: Total number of reviews on IT Central Station
Followers: Number of followers on IT Central Station
Average Rating: Average rating based on reviews
The total ranking of a product (i.e. bar length) is based on a weighted aggregate ranking of that product's Views (weighting
factor = 17.5%), Comparisons (17.5%), Reviews (17.5%), Followers (17.5%), and Average Rating (30%).
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TOP 5
TOP 5
Based on Views
37512
Veeam Backup
33864
Veeam Backup
12250
16762
11712
EMC Avamar
12896
Data Domain
7457
10663
7260
Data Domain
9950
EMC Avamar
TOP 5
TOP 5
Based on Followers
Based on Rating
4345
Infrascale Platform
10.0
HP Data Protector
3899
10.0
EMC Avamar
1271
Veeam Backup
10.0
EMC NetWorker
1221
NetApp V-Series
9.0
Data Domain
1128
EMC Avamar
9.0
HP StoreOnce
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Give to Get
Did you find this whitepaper helpful? At IT Central Station, our philosophy is Give to Get. Our active
community and unbiased reviews are made possible by your participation and as such, we ask that you
share your expertise with us as well. Please expect to be contacted shortly by an IT Central Station
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If you found this report and/or the reviews on IT Central Station useful, we would greatly appreciate your
participation in giving back to our community.
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