SCTA Classification For Hotel Apartments (English) 2

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS
CRITERI SUB
A
NO.
BUILDING & LOCATION
2
3
4
5
6
7
TWO STARS
To location and building
facilities to conform with
requirements of the Ministry of
Municipal and Rural Affairs
The number of units in
the same facility should not be less
than five
The building should be in
a suitable area.
Good condition of
facilities, building frontages and
consistency of color.
To use suitable materials
for building surface.
THREE STARS
FOUR STARS
than five.
The building should be
in a suitable area.
Good condition of
for building surface (marble, rock,
glass).
Maintenance and cleaning for
surfaces of the building
To avail luminous board
with name of the facility in a visible
place.

The number of units in the
same facility should not be less than
five.
The building should be in a
suitable area.
Good condition of facilities,
building frontages and consistency of
color.
To use suitable materials for
building surface (marble, rock, glass).
Maintenance and cleaning

for surfaces of the building
place.
To location and building facilities to

conform with requirements of the
Ministry of Municipal and Rural
Affairs
than five.
The building should be
in a suitable area.
Good condition of
To use suitable
materials for building surface (marble,
rock, glass).
surfaces of the building.
place.
Separate main entrance for

the building.
Separate main entrance

for the building.
Separate main entrance for

the building.
Another separate entrance
for service
Separate main entrance for the

building.
Another separate entrance for
service
ENTRANCE
10
To avail low slope for

entry and exit in mobile chair and to
12 provide railing on both sides so that
to hold.

surfaces of the building
To avail luminous board with name of
the facility in a visible place.
Landscaping around the building and
maintain environmental Aspects.
To avail shade on main entrance.
11
13
FIVE STARS

provide railing on both sides so that
to hold.

provide railing on both sides so that
to hold.
To avail low slope for entry and

exit in mobile chair and to provide
railing on both sides so
that to hold.
To segregate door
opening mechanism, adding audiovisual means for warning about
movement of the door.
To segregate door opening

mechanism, adding audio-visual
means for warning about movement
of the door.
COMPLIANCE STATUS
Y/N
REMARKS
PARKING
ENTRANCE (CONT.)
CRITERI SUB
A
NO.
TWO STARS
THREE STARS
FOUR STARS
FIVE STARS
To avail suitable place in

front of the entrance for boarding
14
and off-loading
passengers.

front of the entrance for boarding and
off-loading
passengers.

front of the entrance for boarding
and off-loading
passengers.
To avail suitable place in front

of the entrance for boarding and offloading passengers.
To provide camera control

system for all entrances, applying
15 security procedures as per
Interior.
To provide camera
control system for all entrances,
applying security procedures as per
Interior.

security procedures as per
Interior.

security procedures as
per requirements of the Ministry of
Interior.
To install classification
16 boards in a visible place beside the
main entrance.
boards in a visible place beside the
main entrance.
boards in a visible place beside the
main entrance.
To install classification boards in

a visible place beside the main
entrance.
To avail suitable lighting

and to provide transition area at the
entrance provided with medium light
17 to include brightness of the light.

to include brightness of the light.

To avail suitable lighting and to

provide transition area at the
To use suitable materials in

the furniture, appliances and
18
accessories at the entrance.

in the furniture, appliances and

in the furniture, appliances and
To use suitable materials in the

furniture, appliances and accessories
at the entrance.
Good condition of wall,

19 ceiling and grounds (free from any
defect)

ceiling and grounds (free from any
defect)

ceiling and grounds (free from any
defect)
Good condition of wall, ceiling

and grounds (free from any defect)
Clealing of entrance and

20 all its contents.

all its contents.

all its contents.
Clealing of entrance and all its

contents.
Vehicle parking for guests

at an average of one parking per
unit.
Vehicle parking for guests at an

average of one parking per unit.
50% shaded parking.
50% shaded parking
Vehicle parking for guests

Vehicle parking for
at an average of one parking per unit. guests at an average of one parking
21
per unit.
22
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
To avail safety conditions

at the parking as per requirements of
23 the civil
defense.
THREE STARS
at the parking as per requirements of
the civil
defense.
RECEPTION
PARKING (CONT.)
To draw the parking, to

number and avail sign boards for the number and avail sign boards for the
24 parking for exit and entry as
parking for exit and entry as required.
required.
FOUR STARS
FIVE STARS

To avail safety conditions at the
at the parking as per requirements of parking as per requirements of the
the civil
civil defense.
defense.
To draw the parking, to number
number and avail sign boards for the and avail sign boards for the parking
parking for exit and entry as
for exit and entry as required.
required.
To avail vehicle stopping
service.
25
26 for the parking

for the parking

for the parking
To avail suitable lighting for the

parking
To keep permanent
27 cleaning of the parking
To keep permanent
cleaning of the parking
To keep permanent
cleaning of the parking
To keep permanent cleaning of

the parking
To avail a parking near to

every 50 unit for those with special
needs, to avail therein additional
28 space for declining easily, having an
indication of such allocation.

space for declining easily, having an

space for declining easily, having an
To avail a parking near to every

50 unit for those with special needs,
to avail therein additional space for
declining easily, having an indication
of such allocation.
To have a reception in a
29 visible place overseeing the main
entrance
visible place overseeing the main
entrance
visible place overseeing the main
entrance
To have a reception in a visible

place overseeing the main entrance
To place operation license,

classification certificate and price list
approved by
30 the Authority in a place
visible the guests at the reception.
To place operation
license, classification certificate and
price list
approved by the
Authority in a place visible the guests
at the reception.
To place operation
license, classification certificate and
price list
approved by the Authority
in a place visible the guests at the
reception.
To place operation license,

classification certificate and price list
approved by the
Authority in a place visible the
guests at the reception.
To link the facility with

31 guest information system of the
Ministry of Interior.

guest information system of the

guest information system of the
To link the facility with guest

information system of the Ministry of
Interior.
COMPLIANCE STATUS
Y/N
REMARKS
RECEPTION (CONT.)
CRITERI SUB
A
NO.
TWO STARS
THREE STARS
FOUR STARS
FIVE STARS
To avail security
requirements at the reception (such
32 as control cameras or etc.) as per
provisions of the Ministry of Interior.
To avail security
as control cameras or etc.) as per
To avail security
as control cameras or etc.) as per
To avail security requirements at the

reception (such as control cameras or
etc.) as per provisions of the Ministry
of Interior.
To have Civil Defense

33 license at the reception

license at the reception

license at the reception
To have Civil Defense license at

the reception
To avail fire warning

34 system to control and operate from
the receiption side.

system to control and operate from

system to control and operate from
To avail fire warning system to

control and operate from the
receiption side.
35 To avail suitable lighting
Air condition system, hot /

cool/ according to the weather
36 conditions of the area.
Air condition system, hot

/ cool/ according to the weather
conditions of the area.
Air condition system, hot /

cool/ according to the weather
Air condition system, hot / cool/

according to the weather conditions
of the area.
To avail suitable and

confirtable seats provided with
37
tables near the reception office.

confirtable seats provided with tables confirtable seats provided with
near the reception office.
tables near the reception office.
To avail suitable and confirtable

seats provided with tables near the
reception office.
To avail medical telephone

38 number to contact in emergency
cases.
To avail medical
telephone number to contact in
emergency cases.
To avail medical
telephone number to contact in
emergency cases.
To avail medical telephone

number to contact in emergency
cases.
To avail fully prepared

39 first aid box

first aid box

first aid box
To avail fully prepared first aid

box
To avail office for automatic reply to To avail office for automatic

telephone calls (central)
reply to telephone calls (central)
40
41
To avail security box at the

42 reception
To avail security box at

the reception
To avail an office with

two chairs and a table for guest
services separate
from the reception area,
the staff to work over 16 hours a
day.
To avail security box at
the reception
To avail an office with two

chairs and a table for guest services
separate from the
reception area, the staff to work
over 16 hours a day.
To avail security box at the
reception
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
THREE STARS
43
44
FOUR STARS
To avail luggage service
with allocation of space (storage)
To avail luggage service with

allocation of space (storage)
To avail separate space for

the staff providing baggage service
(office or counter)
To avail separate space for the

staff providing baggage service
(office or counter)
To avail at least one

worker to move the luggage
To avail at least one worker to

move the luggage. If number of
apartments exceeds 50, two
workers msut be provided for
baggage movement for 16 hours a
day as a minimum.
45
RECPTION (CONT.)
FIVE STARS
Boards in a visible place to

46 identify front office services
Boards in a visible place

to identify front office services
Boards in a visible place

to identify front office services
Boards in a visible place to

identify front office services
47
To avail payment system

by using ATM or credit card
To avail payment system

by using ATM or credit card
To avail payment system by

using ATM or credit card
To have reception staff

48 round the clock to serve the guests

round the clock to serve the guests

round the clock to serve the guests
To have reception staff round

the clock to serve the guests
To have at least one person speaking

both Arabic and English at all periods
of work.
To have at least two staff
To have at least two
To have at least two staff
for each turn of work (shifts) when
staff for each turn of work (shifts)
for each turn of work (shifts) when
50 the number of units exceeds 50 units. when the number of units exceeds 50 the number of units exceeds 50
units.
units.
To have at least one person

speaking both Arabic and English at
all periods of work.
To have at least two staff for
each turn of work (shifts) when the
number of units exceeds 50 units.
To have a person in-charge

51 to contact during night.
To have a person incharge to contact during night.
To have a person in-charge to

contact during night.
To avail website both in Arabic nad

Engish languages to show the
services available in the apartment
(images or each type of guest room)
with price list.
To avail website both in Arabic

nad Engish languages to show the
services available in the apartment
(images or each type of guest room)
with price list.
49
52
To have a person incharge to contact during night.
COMPLIANCE STATUS
Y/N
REMARKS
RECPTION (CONT.)
CRITERI SUB
A
NO.
THREE STARS
FOUR STARS
FIVE STARS
To avail telephone to make

53 internal communications near the
reception.
To avail telephone to
make internal communications near
the reception.
To avail telephone to
make internal communications near internal communications near the
the reception.
reception.
54 To avail fax
To avail fax
To avail fax
To avail fax
Possibility of reservation
55 through telephone or fax
through telephone or fax
To avail price list for using

56 telephone, fax and internet.
To avail price list for

using telephone, fax and internet.

telephone, fax and internet.

telephone, fax and internet.
Use materials suitable for all

57 appliances, furniture, decoration and appliances, furniture, decoration and appliances, furniture, decoration and appliances, furniture, decoration and
accessories.
accessories.
accessories.
accessories.
58
To avail foreign currency

exchange service with display of
exchange rates at front offices.
To avail foreign currency

exchange service with display of
exchange rates at front offices.
To assign one section of

inquiry offices or the reception 90
cm above the ground, containing a
board to show that the reception is
allocated for persons with special
need.
To assign one section of inquiry

offices or the reception 90 cm above
the ground, containing a board to
show that the reception is allocated
for persons with special need.

inquiry offices or the reception 90 cm
above the ground, containing a
59
board to show that the reception is
need.

inquiry offices or the reception 90 cm
above the ground, containing a board
to show that the reception is
need.
Good condition of walls,

60 cieling and grounds (free any
defects)

cieling and grounds (free any defects) cieling and grounds (free any
defects)
Good condition of walls, cieling

and grounds (free any defects)
General cleaning of all

contents of the reception (offices,
61
furniture, grounds,
ceiling, wall, appliances)

contents of the reception offices,
furniture, grounds, ceiling, wall,
appliances)

contents of the reception (offices,
furniture, grounds, ceiling, wall,
appliances)
General cleaning of all contents of

the reception (offices, Furniture,
grounds, ceiling, wall, appliances)
Near to the receiption, the space

should not be less than 100 m2.


To avail suitable furniture

63 (confirtable seats, sofas, tables and
accessories)

(confirtable seats, sofas, tables and
accessories)

accessories)

accessories)
Air conditioning system, hot and

64 cold, according to the weather
Air conditioning system, hot and cold, Air conditioning system, hot and
according to the weather conditions cold, according to the weather
of the area.
62
LOBBY
TWO STARS
Near to the receiption
Air conditioning system, hot and cold,

according to the weather conditions
of the area.
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
THREE STARS
LOBBY (CONT.)
FIVE STARS
65 To avail suitable light

To avail requirements of
66 the civil defense.
To avail suitable light

the civil defense.

the civil defense.

To avail requirements of the
civil defense.
To avail sign boards to direct the

guests to the locations and facilities
67
available in the facility.



To avail aesthetic
decorations and boards
To avail aesthetic decorations

and boards
To avail public toilet for gents and

women containing at least one toilet
ready to serve persons with special
need.
To use materials suitable
for all appliances, furniture,
decoration and accessories.
To avail public toilet for gents

and women containing at least one
toilet ready to serve persons
with special need.
To use materials suitable for all
appliances, furniture, decoration and
accessories.
To avail cafe operating at

least 12 hours.
To avail cafe operating at least

12 hours.
To avail free internet service

Good condition of walls, ceiling and
floors (free from any defect)
To avail free internet service

Good condition of walls, ceiling
and floors (free from any defect)
68
69
ready to serve
persons with special need.
70 for all appliances, furniture,

ready to serve persons with special
need.
for all appliances, furniture,
71
72
ELEVATORS
FOUR STARS

73

General cleaning of all contents of

74 the lobby (furniture, floors, ceiling)
General cleaning of all contents of the General cleaning of all contents of

lobby (furniture, floors, ceiling)
the lobby (furniture, floors, ceiling)
General cleaning of all contents

of the lobby (furniture, floors, ceiling)
To avail elevator for the

75 building that contains three floors
counting the ground floor

building that contains three floors

building that contains three floors
To avail elevator for the building

that contains three floors counting
the ground floor
To avail at least two elevators for

building with four or more floors
counting the ground floor that
76
contains 50 to 100 rooms. An
elevator to be added to each
additional 50 rooms.

contains 50 to 100 rooms. An elevator
to be added to each additional 50
rooms.


Building with four or more floors
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
THREE STARS
FOUR STARS
FIVE STARS
For new buildings, to avail

at least one elevator with necessary
fittings for persons with special need
as under:
The elevators switch panel from
outside consisting written letters on
left side of each switch, to be 90 cm
above the ground, width of the
elevator door is 90 cm minimum for
new facility, elevator switch panel
from inside consisting written letters,
90 cm above the ground.
For new buildings, to avail

at least one elevator with necessary
fittings for persons with special need
as under:
from inside consisting written
letters, 90 cm above the ground.
Fender on the perimeter of the
elevator carriage from inside so that
the disabled can hold it, to avail
luminous panel (with visual indicator
and audible in Arabic language)
inside the elevator carriage showing
its stopping place.
For new buildings, to avail at least

one elevator with necessary fittings
for persons with special need as
under:
from inside consisting written letters,
90 cm above the ground.
Fender on the perimeter of the
elevator carriage from inside so that
the disabled can hold it, to avail
luminous panel (with visual indicator
and audible in Arabic language)
inside the elevator carriage showing
its stopping place.
All elevators of guest to

78 be provided with emergency
telephone.

be provided with emergency
telephone.

be provided with emergency
telephone.
All elevators of guest to be

provided with emergency telephone.
To avail suiable lighting
To avail suitable lighting.
To avail identification
boards of the apartment services.
To avail identification boards

of the apartment services.
ELEVATORS (CONT.)
77
80
To avail automatic and
81 effective ventilation system.

effective ventilation system.


To avail warning boards with not to

use the elevator in case of fire (to be
82 hanged beside the elevator door
from outside) in both Arabic and
English.

hanged beside the elevator door from
outside) in both
Arabic and English.

hanged beside the elevator door
from outside) in both Arabic and
English.
To avail warning boards with

not to use the elevator in case of fire
(to be hanged beside the elevator
door from outside) in both Arabic
and English.
COMPLIANCE STATUS
Y/N
REMARKS
ELEVATORS (CONT.)
CRITERI SUB
A
NO.
TWO STARS
THREE STARS
FIVE STARS
To maintain good general condition

83 of elevator (sides, ceiling and the
grounds)
To maintain good general condition of To maintain good general condition

elevator (sides, ceiling and the
of elevator (sides, ceiling and the
grounds)
Grounds)
To maintain good general

condition of elevator (sides, ceiling
and the grounds)
Maintenance contract
84 and follow-up register for elevator
inspection
and follow-up register for elevator
inspection
and follow-up register for elevator
inspection
Maintenance contract and

follow-up register for elevator
inspection
General cleaning of elevator
The width of the corridor should not

be less than 1.80 m.
87 floors (free from any defects)

floors (free from any defects)

floors (free from any Defects)
The width of the corridor

should not be less than 1.80 m.
Air condition system suitable for all

88 corridors used by the guests

corridors used by the guests


85
86

To provide active ventilation system To provide active ventilation system
90
CORRIDORS
FOUR STARS
91
To avail seats or sofa near the

elevators
To avail waste container provided

92 with ash tray near the elevator.

To provide active ventilation system To provide active ventilation system

elevators

elevators

elevators

with ash tray near the elevator

with ash tray near the elevator.

with ash tray near the elevator.
To avail boards showing directions of To avail boards showing directions of To avail boards showing directions of To avail boards showing directions of
93 rooms at corridors.
rooms at corridors.
rooms at corridors.
rooms at corridors.
94
To avail smoke detector at corridors To avail smoke detector at corridors
To avail smoke detector at corridors To avail smoke detector at corridors
Fire distinguishers good to use as per Fire distinguishers good to use as per Fire distinguishers good to use as per Fire distinguishers good to
requirements of the civil defense.
requirements of the civil defense.
use as per requirements of the civil
95 requirements of the civil defense.
defense.
96 To avail emergency exit
To avail emergency exit
Sign boards leading to

97
emergency exits

emergency exits

emergency exits

emergency exits
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
To avail additional
98 lighting for emergency
THREE STARS
To avail additional
lighting for emergency
FOUR STARS
To avail additional
lighting for emergency
CORRIDORS (CONT.)
To avail additional lighting

for emergency
To avail shoe cleaning device
99
Aesthetic plates
100
To avail aesthetic plates and

decorations or natural plants.

To use materials
101 for devices, furniture, decoration and suitable for devices, furniture,
accessories.
To use materials suitable for devices, To use materials suitable for

furniture, decoration and
devices, furniture, decoration and
accessories.
accessories.
General cleaning for all

contents of corridors (ventilation
102 openings, furniture, floors, ceiling,
wall, equipments and etc.)

openings, furniture, floors, ceiling,
wall,
equipments and etc.)


To avail separate entrance for each

103 unit

unit

unit
To avail separate entrance for

each unit.
104 To number all units clearly.

To avail magic eye on external door
105
of each unit.
APARTMET UNITS
FIVE STARS
106
107
108
109
To number all units clearly.

To avail magic eye on external door of To avail magic eye on external door
each unit.
of each unit.
Electronic closing system to work
with smart card.
Additional closing system from inside Additional closing system from inside Additional closing system from inside
for privacy.
for privacy.
for privacy.
To install plan of exit in case of
emergency behind the entrance
emergency behind the entrance door. emergency behind the entrance
door.
door.
To install official rate of unit behind To install official rate of unit behind To install official rate of unit behind
the main entrance door of the unit. the main entrance door of the unit.
the main entrance door of the unit.
Banners holding the term please do Banners holding the term

not disturb and another banner to please do not disturb and another
110
request cleaning service.
banner to request cleaning service.

To avail magic eye on external door
of each unit.
Electronic closing system to
work with smart card.
Additional closing system
from inside for privacy.
To install plan of exit in case
of emergency behind the entrance
door.
To install official rate of unit
behind the main entrance door of the
unit.
Banners holding the term
Banners holding the term
please do not disturb and another please do not disturb and another
banner to request cleaning service. banner to request cleaning service.
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
THREE STARS
FOUR STARS
FIVE STARS
Measures of sound proof to prevent

hearing external and internal
disturbance from the
nearby rooms and the corridors.
Measures of sound proof to

prevent hearing external and internal
disturbance from the
nearby rooms and the corridors.
112
To avail a device to rationalize

electricity working with smart card to
switch off air condition and light in
the apartment when the guest is
exiting.

electricity working with smart card
to switch off air condition and light
in the apartment when the guest is
exiting.

electricity working with smart card to
switch off air condition and light in
the apartment when the guest is
exiting.
To avail direction boards or card in

the appointment which include
113 suggestions and steps for electricity
and water rationalization.

suggestions and steps for electricity


To allocate at least 2% of the total

number of units (consider to be at
lower floors) for serving special
needies. The space for bedroom
114
should be large for easy distribution
of furniture and to reach to any place
inside the room.

inside the room.

of furniture and to reach to any
place inside the room.
To allocate at least 2% of the

total number of units (consider to be
at lower floors) for serving special
inside the room.
Minimum space for the

apartment should be 40 m2
115 consisting of one bed room, sitting
room,
kitchen and toilet).

apartment should be 50 m2 consisting
of one bed room, sitting room,

apartment should be 60 m2
consisting of one bed room, sitting
room,

apartment should be70 m2 consisting
of one bed room, sitting room,
APARTMENT UNITS (CONT.)
111
To avail two bed rooms at least 5% of To avail two bed rooms at least 5% of To avail two bed rooms at least 5% of To avail two bed rooms at least 5% of
116 total units
total units
total units
total units
2% of total units to contain
117 at least 3 bed rooms.
2% of total units to contain at least 3

bed rooms.
2% of total units to contain at least 3 2% of total units to contain at

bed rooms.
least 3 bed rooms.
To avail at least 20% of the total

118 apartments non- smoking.

apartments non- smoking.

apartments non- smoking.

apartments non-smoking.
COMPLIANCE STATUS
Y/N
REMARKS
CRITERI SUB
A
NO.
TWO STARS
THREE STARS
FOUR STARS
FIVE STARS
Number of suites or studios (bed

room with sitting room and place for
food and drink preparation) must not
119
exceed, if available, 50% of total
number of rooms.

number of rooms.

food and drink reparation) must not
number of rooms.

number of rooms.
Good condition of wall, ceiling and

120 floors of the apartments (free from
any defects)
Minimum space for main bed room
121 without toilet 16 m2 per two
persons.
Number of guests in any room should
not exceed 4 presons and at an
122
average of 8 m2 for each person.

floors of the apartments (free from
any defects)
without toilet 18 m2 per two persons.

floors of the apartments (free from
any defects)
without toilet 20 m2 per two
persons.
Number of guests in any room should Number of guests in any room
should not exceed 4 presons and at
an average of 8 m2 for each person.
Good condition of wall, ceiling

and floors of the apartments (free
from any defects)
Minimum space for main bed
room without toilet 22 m2 per two
persons.
Number of guests in any room should
Air conditioning system (heat / cool) Air conditioning system (heat / cool) Air conditioning system (heat / cool) Air conditioning system (heat
as per weather conditions of the area. as per weather conditions of the
/ cool) as per weather conditions of
123 as per weather conditions of the
area.
area (split or central).
the area (split or central).
To avail suitable common lighting
124 with main control switch.

with main control switch.

with main control switch.
To avail suitable common

lighting with main control switch.
125
To avail side lights for bed.

Light with control switch with
power of light in the main room.
To avail one table for woking with

mirror and chair with a space of
50x100 cm2.
To avail one table for woRking with

mirror and chair with a space of
50x100 cm2.
To avail one table for woking

with mirror and chair with a space of
50x100 cm2.
126
To avail one table for woking with
127 mirror and chair.
128
High quality writing materials (postal High quality writing materials

envelopes, papers, pen)
(postal envelopes, papers, pen)
129
To avail light for reading (light beside To avail light for reading
the office table)
(light beside the office table)
130 To avail light around the sofa)

131 Smoke detector in each room.
132
To avail light around the sofa)

Smoke detector in each room.


Suitable reading light beside
the bed.
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
Window / balcony to allow room

133 lighting naturally.
134
Curtain to prevent outside light.
FOUR STARS
FIVE STARS

lighting naturally.

lighting naturally.

lighting naturally.
Minimum size of single bed 90 x 190 Minimum size of single bed 90 x 190
cm and double 160 x 190cm.
cm and double 180 x 200 cm.
Minimum size of single bed 90 x 190 Minimum size of single bed 90 x 190
cm and double 200 x 200 cm.
cm and double 200 x 200cm.
Spring, Deevan or similar type of

Mattress

Mattress (not to use hardwood under
the bed, thickness of mattress must
not be less than 25 cm as a minimum)

Mattress (not to use hardwood
under the bed, thickness of mattress
must not be less than 25 cm as a
minimum)
Spring, Deevan or similar

type of Mattress (not to use
hardwood under the bed, thickness
of mattress must not be less than 25
cm as a minimum)
To avail 2 Nos. side table for bed in

137 the main room.

the main room.

the main room.
To avail 2 Nos. side table for

bed in the main room.
To avail one side table per bed (in

138 the room with two beds)
To avail one side table per bed (in the To avail one side table per bed (in
room with two beds)
the room with two beds)
135
136
THREE STARS
To avail 2 Nos. side table for

bed in the main room.
139
140 Telephone wake-up service
141 To avail waste basket
Telephone wake-up service

To avail waste basket
To avail electric alarm clock.

To avail another telephone unit in
142
the bedroom.
Bed cover: one bed sleeping pad,
pillow and cover, two sheets and
blanket (a set containing, sheet,
143
blanket and sleeping pad or a set
containing sleeping pad with stuffing containing sleeping pad with
containing sleeping pad with
cover.
stuffing cover.
stuffing cover.
To avail sleeping pad for each
To avail sleeping pad for each person. To avail sleeping pad for each
144 person.
person.
To avail electric alarm clock.

To avail another telephone
unit in the bedroom.
Bed cover: one bed sleeping
pad, pillow and cover, two sheets
and blanket (a set containing, sheet,
containing sleeping pad with stuffing
cover.
To avail sleeping pad for each
person.
To avail additional sleeping pad for

145 each person (on the bed or in the
cloth wardrobe)

each person (on the bed or in the
cloth wardrobe)

each person (on the bed or in the
cloth wardrobe)
To avail additional sleeping

pad for each person (on the bed or in
the cloth wardrobe)
Safety of bed cover and its contents
Safety of bed cover and its contents Safety of bed cover and its
contents
146
147
Safety of bed cover and its contents
To avail 3 different types of sleeping To avail 3 different types of

pad if required in the room.
sleeping pad if required in the room.
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
THREE STARS
149
Anti-skid carpet beside the bed (for

tiled floor)
To avail additional pillow for each

person upon demand.
Anti-skid carpet beside the bed (for
tiled floor)
150 To provide sofa

151 Small table beside the sofa
Cloth wardrobe containing cloth rack
152 with 5 similar hangers per person in a
room.
To provide sofa
Small table beside the sofa
with 5 similar hangers
per person in a room.
To provide 2 Nos. of Sofa

with 5 similar hangers per person in
a room.
148
154
Iron box and iron board
upon demand
Iron box and iron board

upon demand
157 To avail one long mirror
To avail one long mirror
155
FIVE STARS
To avail additional pillow for
each person upon demand.
Anti-skid carpet beside the
bed (for tiled floor)
To provide 2 Nos. of Sofa
Cloth wardrobe containing
cloth rack with 5 similar hangers per
person in a room.
Rack to place bags separate from the Rack to place bags separate from the Rack to place bags separate
wardrobe.
wardrobe.
from the wardrobe.
Seperate cupboard with Drawers
Seperate cupboard with
drawers
153
FOUR STARS
Iron box and iron board.
Iron box and iron board.
To avail shoe police and

device to ease shoe wearing on
demand.
To avail Television, minimum 26 LCD
with remote control.
Saudi Channels with some Arabian
Channels (to adhere to the
regulations and instructions notified
by authorities concerned)
To avail shoe police and

device to ease shoe wearing on
demand.
To avail Television, minimum
26 LCD with remote control.
Saudi Channels with some
Arabian Channels (to adhere to the
regulations and instructions notified
by authorities concerned)
Radio unit
Radio unit either separate or radio

channels on television.
Radio unit either separate or

radio channels on television.
At least 2 unused additional electric

outlets in each room.
At least 2 unused additional electric At least 2 unused additional

outlets in each room.
electric outlets in each room.
156
158
159
160
At least 2 unused additional electric
161 outlets in each room.
To avail bottled drinking water free To avail bottled drinking water free in To avail bottled drinking water free To avail bottled drinking water free in
162 in the room upon arrival of the guest the room upon arrival of the guest on in the room upon arrival of the guest the room upon arrival of the guest on
a daily basis.
on a daily basis.
a daily basis.
on a daily basis.
163
164 Quran on demand
Quran on demand
To avail security box in the main

room.
To avail security box in the

main room.
Quran on demand
Quran on demand
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
FIVE STARS
Sticker indicating direction of Qibla
Sticker indicating direction of

Qibla
166 Prayer carpet
Prayer carpet
Prayer carpet
Prayer carpet
167
Internet communication system (high Internet communication system

speed)
(high speed)
Internet communication system (high

speed)
To avail fire resistant cigarette

168 ashtray (to avail if smoking is
allowed)
To avail fire resistant cigarette ashtray To avail fire resistant cigarette

(to avail if smoking is allowed)
ashtray (to avail if smoking is
allowed)
To avail fire resistant cigarette

ashtray (to avail if smoking is
allowed)
To avail paintings on the wall
to avail paintings or Decorative items to avail paintings or decorative items

and accessories.
and accessories.
To avail a list of information about

170 rates for using communication
system.

rates for using
communication system.

rates for using communication
system.
To avail a list of information

about rates for using communication
system.
To avail (apartment guide)

information about internal and
171
external services of apartment and
the rates.

the rates.

the rates.

the rates.
172 Bag for dirty cloth.

Cloth washing service with price list
173 in the apartment.
Bag for dirty cloth.
169
Cloth washing service with price list in Cloth washing service with price list
the apartment.
in the apartment.
Cloth washing service with

price list in the apartment.
To change bed cover every day or on To change bed cover every day or on
174 demand.
demand.
To change bed cover every day or on To change bed cover every day or on
demand.
demand.
175
Bed cover arrangement service in

the evening
Bed cover arrangement

service in the evening

elements of the room
To use suitable materials for all
facilities, equipments, furniture,
decoration, accessories and means of
resting.

decoration, accessories and means
of resting.

all facilities, equipments, furniture,
resting.
The space of the main toilet should

not be less than 5 m2.
The space of the main toilet


177 decoration, accessories and means of
resting.
176
MASTER
BED
BATHROOM
FOUR STARS
165
THREE STARS
178


179
To have a door with complete

privacy.
To have a door with complete privacy. To have a door with complete

privacy.
To have a door with complete

privacy.
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
FOUR STARS
FIVE STARS
180 To avail general light for toilet

To avail active ventilation system
181
inside the toilet.
To avail regular supply
182
of hot and cold water.
To avail guideline card or panel in the
toilet of the apartments, including
183 suggestions and steps to rationalize
electricity and water.
To avail general light for toilet

inside the toilet.
suggestions and steps to rationalize

inside the toilet.
To avail guideline card or panel in
the toilet of the apartments,
including suggestions and steps to
rationalize electricity and water.

To avail active ventilation
system inside the toilet.
To avail regular supply of hot
and cold water.
suggestions and steps to rationalize
184 Ground not to cause skidding.
Ground not to cause skidding.
To avail Bathtub in the main toilet,

provided with curtain or door
To avail Bathtub in the main toilet,

provided with curtain or door
To avail Bathtub at a length

of minimum 1.40 (provided with
curtain or door) in the main toilet.
Handles to hold in the bathtub.

To avail tools to rationalize water in
the shower and tap of the bathrub.

the shower and tap of the bathrub.
To avail Bathtub in the main toilet

MASTER BED BATHROOM (CONT.)
THREE STARS
185
186 Handles to hold in the bathtub.
187 the shower and tap of the bathrub.

To avail tools to rationalize
water in the shower and tap of the
bathrub.
To avail hanger to palce bath towel. To avail hanger to palce bath towel. To avail hanger to palce bath towel. To avail hanger to palce bath
188
towel.
One cloth hanger for each person (as One cloth hanger for each person (as One cloth hanger for each person (as One cloth hanger for each
189 per occupancy capacity of the room) per occupancy capacity of the room) per occupancy capacity of the room) person (as per occupancy capacity of
the room)
To avail closet provided with cover
To avail closet provided with cover
To avail closet provided with cover To avail closet provided with
190
cover
Water hose beside the closet (if not Water hose beside the closet (if not Water hose beside the closet (if not
191 provided, another closet for washing) provided, another closet for washing) provided, another closet for
washing)
To avail tools to rationalize water in To avail tools to rationalize water in To avail tools to rationalize water in
192 Siphon toilet and water hose.
Siphon toilet and water hose.
Siphon toilet and water hose.
Two Nos. of toilet
napkin roll in each toilet.
194 To avail hand washing sink.
195 the hand washing sink.
193
Two Nos. of toilet

To avail hand washing sink.
the hand washing sink.
Two Nos. of toilet

the hand washing sink.
Water hose beside the closet

(if not provided, another closet for
washing)
water in Siphon toilet and water
hose.
Two Nos. of toilet napkin roll
in each toilet.
water in the hand washing sink.
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
To avail mirror provided

196 with light.
THREE STARS
To avail mirror provided with light.
FOUR STARS
To avail mirror provided with light.
To avail hair dryer.
198
To avail rack holder with
199 container of toiletries near the
washing sink
To avail paper napkin for hand and
200
face.
201
To avail mirror provided with

light.
To avail magnifying mirror
197
202
203
FIVE STARS
To avail two towels for each person

(bath towel)
204
To avail hair dryer.
To avail rack holder with container of To avail rack holder with container of To avail rack holder with
toiletries near the washing sink
toiletries near the washing sink
container of toiletries near the
washing sink
To avail paper napkin for hand and
To avail paper napkin for hand and To avail paper napkin for hand and
face.
face.
face.
To avail two towels for
To avail two towels for each
each person (face towel)
person (face towel)
To avail two towels for each person To avail two towels for each person
(hand towel)
(hand towel)
To avail two towels for each person
To avail two towels for each person To avail two towels for each person
(bath towel)
(bath towel)
(bath towel)
To avail bathing rob for each person
205 To avail towel for toilet floor

206
To avail packed soap, shampoo and
207 hair conditioner for each person.
To avail towel for toilet floor

hair conditioner for each person.

208
Toilet foam or bathing salt

Body cream lotion for each person

Body cream lotion for each person Body cream lotion for each person
Waste basket with cover

Cover for wall and ground of water
with ceramic, marble or water
resistant material.
To change towels on a daily basis or
on demand of the guest.
Bath cover (for head)

Tooth brush and paste
Shaving set
Ear bud
Comb
resistant material.
on demand of the guest.
209
210
211
212
213
214
215 Waste basket with cover
216 with ceramic, marble or water
resistant material.
217 on demand of the guest.

Fiber for body cleaning
Bath cover (for head)

Tooth brush and paste
Shaving set
Ear bud
Comb
resistant material.
To change towels on a daily
basis or on demand of the guest.
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
SITTING AND DINING

ROOM (CONT.)
One of the toilets to be in the units

assinged for special needies provided
with railing behind the lavatory at 80
cm length from ground and Another
218 one on the side. The water hose and
napkin for the lavatory to be close-by
and at a suitable height.
THREE STARS
FOUR STARS
FIVE STARS

assinged for special needies provided
with railing
behind the lavatory at 80 cm length
from ground and another one on the
side. The water hose and napkin for
the lavatory to be close-by and at a
suitable height.

assinged for special needies
provided with railing behind the
lavatory at 80 cm length from ground
and another one on the side. The
water hose and napkin for the
lavatory to be close-by and at a
suitable height.
One of the toilets to be in the

units assinged for special needies
provided with railing behind the
lavatory at 80 cm
length from ground and another one
on the side. The water hose and
napkin for the lavatory to be close-by
and at a suitable height.
To avail telephone or call button for

emergency (bell), water proof, to be
near the lavatory at a low level in the
units allocated for special needies.
To avail telephone or call button for

emergency (bell), water proof, to be
near the lavatory at a low level in the
units allocated for special needies.
219
The hand washing sink in the units

The hand washing sink in the
allocated for special needies to be at units allocated for special needies to
low level from the ground (80 cm)
be at low level
from the ground (80 cm)
Scale and cloth sandal.
220
221
Daily renewal of toilet fittings
222 (towels, soap and accessories)
Daily renewal of toilet fittings (towels, Daily renewal of toilet fittings

soap and accessories)
(towels, soap and accessories)
Daily renewal of toilet fittings

(towels, soap and accessories)
Daily cleaning for all

223 facilities of toilet

facilities of toilet


General cleaning for all items of

toilets (bathrob, washing sinks,
224
lavatories, floors, ceiling, wall,
appliances).

appliances).

appliances).
General cleaning for all items

of toilets (bathrob, washing sinks,
appliances).
225 Separate from bedroom
Separate from bedroom
Air conditioner, cool and hot, as per

226 weather conditions of the area
Air conditioner, cool and hot, as per

weather conditions of the area
Air conditioner, cool and hot, as per Air conditioner, cool and hot,
weather conditions of the area
as per weather conditions of the area
227 To avail smoke detector (alarm)

To avail window / balcony to allow
228 room light naturally
To avail smoke detector (alarm)

room light naturally

room light naturally
To avail window / balcony to

allow room light naturally
229 To avail curtain to prevent light
To avail curtain to prevent light
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
THREE STARS
FOUR STARS
FIVE STARS
230 Suitable light

231 To avail light around the sofa
Good light
Excellent light
General lighting to reflect
To avail light around the sofa
To a ail suitable furniture of

confirtable seatings or chairs and
232
tables, to occupy at least 5 presons.



To avail paintings on the wall
to avail paintings or decorative items to avail paintings or decorative items to avail paintings or decorative items
and accessories.
and accessories.
and accessories.
To avail telephone to make internal

calls

and external calls.

and external calls.

internal and external calls.
Sticker indicating direction of
Qibla
236 Carpet for prayer

To avail fire resistant cigerette ash
237 tray (to provide if smoking is
permitted)
Carpet for prayer
Carpet for prayer
Carpet for prayer

tray (to provide if smoking is
permitted)

tray (to provide if smoking is
permitted)
To avail fire resistant

cigerette ash tray (to provide if
smoking is permitted)
To avail a minimum 20
238 Television with remote control.
To avail a minimum 24 Television LSD To avail a minimum 24

with remote control.
Television LSD with remote control.
To avail a minimum 24
Television LSD with remote control.
239 To avail dining table with chairs.
To avail dining table with chairs.
240 Wastebasket
Wastebasket
Wastebasket
Wastebasket
General cleaning for all items of the

room (furniture, floors, ceiling, the
241 wall, devices and etc.)

items of the room (furniture, floors,
ceiling, the wall, devices and etc.)

items of the room (furniture, floors, of the room (furniture, floors, ceiling,
the wall, devices and etc.)
ceiling, the wall, devices and etc.)

for all facilities, equipments,
242 furniture, decoration, accessories
and means of resting.
To use suitable
materials for all facilities, equipments,
furniture, decoration, accessories and
means of resting.
To use suitable
materials for all facilities,
equipments, furniture, decoration,
accessories and means of resting.
233
234
SITTING AND DINING ROOM (CONT.)
TWO STARS
235

all facilities, equipments, furniture,
resting.
COMPLIANCE STATUS
Y/N
REMARKS
APARTMENT KITCHEN
CRITERI SUB
A
NO.
TWO STARS
THREE STARS
FOUR STARS
FIVE STARS
Seperate and furnished

Kitchen or to oversee on the sitting
243 room and the food inside the
apartment, its space should not be
less than 6 m.

room and the food inside the
less than 6 m.

less than 6 m.

less than 6 m.
Good airconditioning
244 system
system
system
Good airconditioning system
245 Suitable lighting

To avail smoke detector
246
(warning)
Suitable lighting
Suitable lighting
Suitable lighting
To avail smoke
detector (warning)

(warning)

(warning)
247 Heat detector

248 To avail racks to keep pots
To avail stove not less than two
249 burners (electric or gas)
Heat detector
To avail racks to keep pots
burners (electric or gas)
Heat detector
burners (electric or gas)
Heat detector
To avail stove not less than
two burners (electric or gas)
Active ventilation system
Active ventilation system with

evaporation pulling device.

with evaporation pulling device.
250
251
To avail refrigerator with freezer,

capacity not less than 6 square feet. capacity not less than 6 square feet.
To avail stainless sink for washing

252 pots and plates with hot and cold
water.

pots and plates with hot and cold
water.

To avail refrigerator with
capacity not less than 8 square feet. freezer, capacity not less than 8
square feet with set of juices, drinks
and some sweets and nuts.
water.

water.
To avail tools to rationalize water in To avail tools to rationalize water in To avail tools to rationalize water in
the pot washing sink.
To avail stainlesss rack for pot drying. To avail stainlesss rack for pot drying. To avail stainlesss rack for pot
254
drying.

water in the pot washing sink.
To avail stainlesss rack for pot drying.
To avail complete cutleries, at least 4

Ea of all type (knives, forks, small and
255 medium
spoons, small and medium plates
and cups)
To avail complete cutleries, at

least 4 Ea of all type (knives, forks,
small and medium
spoons, small and medium
plates and cups)
253

Ea of all type (knives,
forks, small and medium spoons,
small and medium plates and cups)

Ea of all type (knives, forks, small and
medium
spoons, small and medium plates
and cups)
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
THREE STARS
FOUR STARS
To avail cooking materials (like pots,

large spoons, large kinife, whisk
256 spoon, frying pan, tweezers, filter,
can opener and dishes)

spoon, frying pan,tweezers, filter, can
opener and dishes)

spoon, frying pan, tweezers, filter,
can opener and dishes)
To avail cooking materials

(like pots, large spoons, large kinife,
whisk spoon, frying pan, tweezers,
filter, can opener and dishes)
To avail at least 5 liters

257 of free drinking water per day.

of free drinking water per day.

of free drinking water per day.
To avail at least 5 liters of

free drinking water per day.
259
To avail Jug for heating water

(electric)
Soap and pot cleaning materials
To avail Jug for heating

water (electric)

(electric)
260 Cloth washer
Cloth washer
Cloth washer
Cloth washer
261
Bread processor
Bread processor
262
Microwave
Microwave
APARTMENT KTICHEN (CONT.)
258
TWO STARS

(electric)
Pot washer
263
Electric mixer
264
265
Large wastebasket
Large wastebasket
Large wastebasket
Large wastebasket
All preparations and good utensils
All preparations and excellent

utensils
To avail blanket and fire extinguisher

and adherence to safety requirements
in the kitchen as per civil defense
requirements.

and adherence to safety
requirements in the kitchen as per
civil defense requirements.

and adherence to safety
requirements in the kitchen as per



General cleaning for all items and

contents of kitchen (furniture, floors,
ceiling, wall,
appliances and etc.)

and contents of kitchen (furniture,
floors, ceiling, wall, appliances and
etc.)
266
267
268
FIVE STARS


contents of kitchen (furniture, floors, contents of kitchen (furniture, floors,
269 ceiling, wall, appliances and etc.)
ceiling, wall,
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
FOOD SERVING TO
APARTMENTS
270
271
272
273
274
TWO STARS
THREE STARS
FIVE STARS
Service round the clock (on demand) Service round the clock (on demand)
Service round the clock (on demand) Service round the clock (on
demand)
Service of light food serving in the
Service of light food serving in the
Service of hot plate serving
Service of hot plate serving
apartments (on demand)
apartments (on
(breakfast, lunch, dinner) in the
(breakfast, lunch, dinner) in the
demand)
Cold plate service (ice cream, salads, Cold plate service (ice cream, salads, Cold plate service (ice cream, salads, Cold plate service (ice cream,
fruits) (on demand)
fruits) (on demand)
fruits) (on demand)
salads, fruits) (on demand)
Hot and cold drinks srevice (on
Hot and cold drinks srevice
demand)
demand)
demand)
(on demand)
To avail information about offers and To avail information about offers and To avail information about offers and To avail information about
prices of menu
prices of menu
prices of menu
offers and prices of menu
Prayer area in a suitable place to

perform prayer inside the building if perform prayer inside the building if
275 no Mosque is available nearby.
no Mosque is available nearby.
276
COMMON FACILITIES
FOUR STARS
At least one multi- purpose hall

Prayer area in a suitable place
perform prayer inside the building if to perform prayer inside the building
no Mosque is available nearby.
if no Mosque is available nearby.
At least one multi- purpose hall
At least one multi-purpose hall

Separate centre for businessmen
containing minimum 3 Computers
and accessories and a staff to work at
least 12 hours to meet the guests
service requirements like the
internet, communications, fax,
printing
and photocopier.
277
To avail air conditioner,

To avail air conditioner, heat and cool,
heat and cool, according to weather according to weather conditions of
278 conditions of the area in all common the area in all common facilities.
facilities.
To avail air conditioner, heat and

cool, according to weather
conditions of the area in all common
facilities.
To avail air conditioner, heat

and cool, according to weather
conditions of the area in all common
facilities.
Common and confirtable

light at all common facilities.
To avail services of toilet, cafeteria,
resting area for staff if the number of
280
units exceeds 50 units.
Common and confirtable light at all

common facilities.
Common and confirtable light

at all common facilities.
To avail services of toilet,
cafeteria, resting area for staff if the
number of units exceeds 50 units.
279
Common and confirtable light at all

common facilities.
COMPLIANCE STATUS
Y/N
REMARKS
COMMON FACILITIES (CONT.)
CRITERI SUB
A
NO.
TWO STARS
THREE STARS
FOUR STARS
To avail conditions of the civil

To avail conditions of the civil defense
defense (fire extinguishers, water
(fire extinguishers, water hose, smoke
281
hose, smoke detector) in all common detector) in all common facilities.
facilities.
To avail conditions of the civil

defense (fire extinguishers, water
hose, smoke detector) in all common
facilities.
To avail conditions of the

civil defense (fire extinguishers,
water hose, smoke detector) in all
common facilities.

282 ceiling and floors (free from any
defects)

ceiling and floors (free from any
defects)

defects)

defects)
General cleaning of all the common

facilities and its contents (furniture,
283 floor, ceiling, wall, devices and etc.)

floor, ceiling, wall, devices and etc.)

floor, ceiling, wall, devices and etc.)
General cleaning of all the

common facilities and its contents
(furniture, floor, ceiling, wall, devices
and etc.)
Health club containing a weightlifting
hall with all equipmnets and
machineries, steam bath, jacuzzi,
massage room, dress changing and
keeping room, WC). A staff to work at
least 12 hours .
284
RECREATIONAL FACILITIES
FIVE STARS
285
286
287
288
289
External or internal swimming pool

with an area of at least 50 m2, with
allocation of space for children
adhering to safety requirements
(guidelines)
External or internal swimming pool

with an area of at least 50 m2, with
allocation of space for children
adhering to safety requirements
(guidelines)
One multi-usage playground
for recreation and sports (ground
tennis, plane tennis, basket ball or
etc.) with an area of not less than 250
m2.
Playground for children
Playground for children
(external or internal) with an area of (external or internal) with an area of
not less than 50 m2.
not less than 50 m2.
Hall for recreational games like table Hall for recreational games
tennis, billiars or electronic games
like table tennis, billiars or electronic
and etc.
games and etc.
To have complete first aid box.
To have complete first aid box.
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
THREE STARS
RECREATIONAL FACILITIES (CONT.)
FIVE STARS
To avail air conditioning, cool and

heat, according to weather condition
of the area with all closed
recreational facilities.
Common and confirtable light in all
To avail air conditioning, cool

and heat, according to weather
condition of the area with all closed
Common and confirtable light
in all recreational facilities.
To avail safety requirements as per

civil defense demands (fire
extinguishers, smoke detector) in all
To avail safety requirements

as per civil defense demands (fire
extinguishers, smoke detector) in all
293
Daily and continued cleaning in all

Daily and continued cleaning

in all recreational facilities.
294
Good condition of wall, ceiling,

grounds (free from any defects)
Good condition of wall, ceiling,

grounds (free from any defects)
General cleaning of all recreational

facilities and its contents
(equipments, machineries, grounds,
ceiling, wall and etc.)
General cleaning of all recreational

facilities and its contents
(equipments,
machineries, grounds, ceiling,
wall and etc.)
296 Public toilet for men

Public toilet for men
Public toilet for women
297 Public toilet for women
Regular supply of hot and cold water Regular supply of hot and cold water
298


299 Active ventilation system

Mirror provided with suitable light
300



301
302
303
304
305
306
Towels or napkins
Towels or napkins
Towels or napkins
Liquid soap for hand

Not to have bad smells
To add aromatic odors


Towels or napkins
Hand dryer
290
291
292
295
PUBLIC TOILETS (FOR MORE THAN 50

UNITS)
FOUR STARS
Regular supply of hot and cold water Regular supply of hot and cold water
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
THREE STARS
PUBLIC TOILETS (FOR MORE THAN 50 UNITS)
307
308
309
310
311
312
313
FIVE STARS
To avail toilet allocated for special

needies with a board to show the
same, to have handrail behind the
toilet at an height of 80 cm from the
floor. The water hose and napkin
allocated for the toilets to be near
and at low height.
To avail toilet allocated for

special needies with a board to show
the same, to have handrail behind
the toilet at an height of 80 cm from
the floor. The water hose and napkin
allocated for the toilets to be near
and at low height.
To avail hand washing sink at low

level for serving special needies.
To avail hand washing sink at

low level for serving special needies.
To avail water resistant emergency

calling switch (bell) near to the toilet
at low level.
To use suitable materials for all tools, To use suitable materials for all tools, To use suitable materials for all tools,
finishing, accessories etc.
Daily and continued cleaning of
Daily and continued cleaning of toilet. Daily and continued cleaning of
toilet.
toilet.
To hang follow-up schedule of
cleaning in a visible place.
Good condition of walls, ceiling and Good condition of walls, ceiling and
floors(free from any defects)
To avail water resistant

emergency calling switch (bell) near
to the toilet at low level.
To use suitable materials for all tools,
Daily and continued cleaning
of toilet.
To hang follow-up schedule
of cleaning in a visible place.
General cleaning (toilets, bathroom, General cleaning (toilets, bathroom,

314 floors, ceiling, wall, appliances and
floors, ceiling, wall, appliances and
etc.)
etc.)
General cleaning (toilets, bathroom, General cleaning (toilets,

floors, ceiling, wall, appliances and bathroom, floors, ceiling, wall,
etc.)
Cafeteria unit to be open at least 12

hours a day.
316 To serve hot and cold beverages
317 Snack and sandwitches
To avail list of requisitions containing
318
prices.

hours a day.
To serve hot and cold beverages
Snack and sandwitches
prices.

hours a day.
prices.
Cafeteria unit to be open at

least 16 hours a day.
To avail list of requisitions
containing prices.
319 To avail napkin

General cleaning of cafeterial and its
contents (preparation
320 area, coffee machines, refrigerator,
ceiling, wall, floors and etc.)
To avail napkin
To avail napkin
To avail napkin
General cleaning of
cafeterial and its contents
(preparation area, coffee machines,
refrigerator, ceiling, wall, floors and
etc.)
General cleaning of
cafeterial and its contents
(preparation area, coffee machines,
refrigerator, ceiling, wall, floors and
etc.)
General cleaning of cafeterial

and its contents (preparation area,
coffee machines, refrigerator, ceiling,
wall, floors and etc.)
315
CAFETARIA
FOUR STARS
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
FIVE STARS
To avail general health

certificate from the Municipality

To avail all safety conditions as per

322 civil defense requirements.


To avail all safety conditions

as per civil defense equirements.
The workers to adhere to

health requirements and provide
323 health certificates for all
employees in the kitchen.
The workers to adhere to health

requirements and provide health
certificates for all employees in the
kitchen.
The workers to adhere to health

requirements and provide health
certificates for all employees in the
kitchen.
The workers to adhere to

health requirements and provide
health certificates for all employees
in the kitchen.
324 A section to store dry food items.
A section to store dry food items.
A section to store dry food items.
A section to store dry fooditems.
Room for changing and keeping

dress as per no. of employees
Toilets for workers and to separate
them from food preparation areas
(provided with bathing materials)
Room for changing and keeping dress

as per no. of employees
Toilets for workers and to
separate them from food preparation
areas (provided with bathing
materials)
325
326
MAIN KITCHEN
FOUR STARS

321
To avail general health certificate

from the Municipality
THREE STARS
To have freezer refrigerator

327 matching with operational capacity
of the kitchen
To have freezer refrigerator matching To have freezer refrigerator

with operational capacity of the
matching with operational capacity
kitchen
of the kitchen
To have freezer refrigerator

matching with operational capacity
of the kitchen
Referigerators matching with

328 operational capacity of kitchen

operational capacity of kitchen

Pot washing section (automatic and

329 manual ready with baskets for drying
and keeping pots.
330
331
332
333
Daily and regular cleaning of kitchen
334
Pot washing section(automatic and

Pot washing section (automatic and Pot washing section (automatic and
manual ready with baskets for drying manual ready with baskets for drying manual ready with baskets for drying
and keeping pots.
and keeping pots.
and keeping pots.
Hot cooking section
Sweet and pastry section
Vegetable and salad section
Slaughter section
Daily and regular cleaning of kitchen Daily and regular cleaning of kitchen Daily and regular cleaning of
kitchen

Good condition of wall, ceiling, floors Good condition of wall, ceiling, floors Good condition of wall, ceiling, floors Good condition of wall, ceiling, floors
335 (free from any defect)
(free from any defect)
General cleaning of all contents and General cleaning of all contents and
items of kitchen (equipments, ports, items of kitchen (equipments, ports,
336 appliances, floors, ceiling, walls)
appliances, floors, ceiling, walls)
General cleaning of all contents and General cleaning of all

items of kitchen (equipments, ports, contents and items of kitchen
appliances, floors, ceiling, walls)
(equipments, ports, appliances,
floors, ceiling, walls)
COMPLIANCE STATUS
Y/N
REMARKS

CRITERI SUB
A
NO.
TWO STARS
THREE STARS
FIVE STARS
Hall furnished with tables and chairs Hall furnished with tables and chairs
for serving breakfast
337 for serving breakfast
Hall furnished with tables and chairs Hall furnished with tables and
for serving main dishes (breakfast,
chairs for serving main dishes
lunch, dinner)
(breakfast, lunch, dinner)
Airconditioning system
(heat and cool) with control device as
338 per weather conditions of the area
(split or central)
(heat and cool) with control device as
per weather conditions of the area
(split or central)
(heat and cool) with control device
as per weather conditions of the
area (split or central)
Airconditioning system (heat

and cool) with control device as per
weather conditions of the area (split
or central)
Good light
Excellent light
To provide light reflecting

lexury
To avail a space in the hall for
display of food ready with crockery
(open Buffet or list as per demand)
339
Suitable light
340
FOOD & BEVERAGE SERVING AREA
FOUR STARS
341
Breakfast service on a
daily basis
Breakfast service on a
daily basis
342
343
344
To avail a space in the

hall for display of food ready with
crockery (open Buffet or list as per
demand)
Breakfast Buffet service
at least 4 hours daily with
announcement of business hours
Breakfast Buffet service at

least 4 hours daily with
announcement of business hours
Lunch Buffer service at

announcement of
business hours.
Lunch Buffer service at least

3 hours daily with announcement of
business
hours.
Dinner Buffet service at

announcement of business hours.
Dinner Buffet service at least

3 hours daily withannouncement of
business hours.
To cover all food items while Buffet

display and not to open.
To cover all food items while

Buffet display and not to open.
To avail information about working

345 hours, prices and offers

hours, prices and offers

hours, prices and offers
To avail information about

working hours, prices and offers

346 floors(free from any defects)



General cleaning (tables, chairs,

furniture, floors, ceiling, wall,
General cleaning (tables,

chairs, furniture, floors, ceiling, wall,
General cleaning (tables,

General cleaning (tables, chairs,
347 chairs, furniture, floors, ceiling, wall, furniture, floors, ceiling, wall,
COMPLIANCE STATUS
Y/N
REMARKS
ADMINISTRATION & EMPLOYEES
HOT FOOD
CRITERI SUB
A
NO.
348
TWO STARS
One type to prepare egg and beans
THREE STARS
One type to prepare egg and beans
FOUR STARS
FIVE STARS
3 methods to prepare egg and beans 3 methods to prepare egg and

beans
349
Hot food (like vegetable

or rice and meat), at least three
types
Hot food (like vegetable or

rice and meat), at least three types
350
Clear andspecific administrative

structure of employees
Clear andspecific administrative

structure of employees
An academically qualified Manager

granted with approved certificate
with well versed in Arabic and
351 English languages, to
avail minimum expereince if the
number of units exceeds 50.

with well versed in Arabic and English
languages, to

with well versed in Arabic and
English languages, to
An academically qualified
Manager granted with approved
certificate with well versed in Arabic
and English languages, to avail
minimum expereince if the number
of units exceeds 50.
To have a person in- charge for

352 employees who can be contacted
round the clock (duty manager)
To have a person in-charge for

employees who can be contacted
To have a person in-charge for

To have a personin-charge for

To have security staff distributed

353 according to the size and area of
building.

according to the size and area of
building.

building.

building.
To adhere to apply Saudization plan

354 as per rules and instructions
To adhere to apply Saudization plan

as per rules and instructions
To adhere to apply Saudization plan To adhere to apply Saudization plan

All employees dealing with guests to

be characterized in a suitable
355 manner such as
good dealing, good appearance and
fitness.

be characterized in a
suitable manner such as
fitness.

be characterized in a
fitness.
All employees dealing with

guests to be characterized in a
good dealing, good
appearance and fitness.
All employees dealing iwth guests to All employees dealing iwth guests to
356 wear official uniform.
wear official uniform.
All employees dealing iwth guests to All employees dealing iwth

wear official uniform.
guests to wear official uniform.
To hang personal identification card To hang personal identification card

357 on each employee.
on each employee.
To hang personal identification card To hang personal identification card

on each employee.
on each employee.
Prevention of smoking for employees Prevention of smoking for employees Prevention of smoking for employees Prevention of smoking for
during the office hours.
employees during the office hours.
358 during the office hours.
COMPLIANCE STATUS
Y/N
REMARKS
QUALITY & SUSTAINABLITY (OPTIONAL)
ADMINISTRATION & EMPLOYEES

(CONT.)
CRITERI SUB
A
NO.
TWO STARS
THREE STARS
FOUR STARS
FIVE STARS
To have systematic records for stay

359 of guests.
Prevention of smoking for employees Prevention of smoking for employees Prevention of smoking for employees
Training certificate for at least one

360 employee in the field of safety,
security, cleaning

employee in the field of safety,
security, cleaning
361

employee in the field of safety,
security, cleaning
Training certificate for at least

one employee in the field of safety,
security, cleaning
Maintenance division to
work at least 12 hours a day,
providing repair and maintenance on
demand round the clock.
Maintenance division to work

at least 12 hours a day, providing
repair and maintenance on demand
round the clock.
To apply program to ensure

customers satisfaction as per the
362
objectives set-forth and to address
any insufficiency.
To subscribe in one of the electronic
363
reservation sites.

any insufficiency.
reservation sites.

any insufficiency.
reservation sites.

any insufficiency.
To subscribe in one of the
electronic reservation sites.
Standard to comply with

health and safety standards by an
364
independant and specialized
company at least once in a year.
To adhere to the program of quality
and sustainability and standard and
to review once in every two years as
365
a minimum by a qualified
independent company.
Standard to comply
with health and safety standards by a
separate and specialized company at
least once in a year.
and sustainability and standard and to
review once in every two years as a
minimum by a qualified independant
company.

health and safety standards by a
To adhere to the program of
quality and sustainability and
standard and to review once in every
two years as a minimum by a
qualified independant company.
To use means of sensation

366 Luminescent for moving in public
places.
To re-use water for agriculture,
367 cooling and etc. (Grey water system)

Luminescent for moving in public
places.
cooling and etc .(Grey water system)

health and safety standards by a
and sustainability and standard and
to review once in every two years as
a minimum by a qualified
independant
company.
places.
368

places.
To use solar power to heat the water To use solar power to heat the water To use solar power to heat the water To use solar power to heat the water
COMPLIANCE STATUS
Y/N
REMARKS

SCTA Classification For Hotel Apartments (English) 2

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SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

BUILDING & LOCATION

To location and building

Maintenance and cleaning

To location and building facilities to

Separate main entrance for

Separate main entrance

Separate main entrance for

Separate main entrance for the

To avail low slope for

Maintenance and cleaning for

To avail shade on main entrance.

To avail low slope for

To avail low slope for

To avail low slope for entry and

To segregate door opening

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

To avail suitable place in

To avail suitable place in

To avail suitable place in

To avail suitable place in front

To provide camera control

To provide camera control

To provide camera control

To install classification boards in

To avail suitable lighting

To avail suitable lighting

To avail suitable lighting

To avail suitable lighting and to

To use suitable materials in

To use suitable materials

To use suitable materials

To use suitable materials in the

Good condition of wall,

Good condition of wall,

Good condition of wall,

Good condition of wall, ceiling

Clealing of entrance and

Clealing of entrance and

Clealing of entrance and

Clealing of entrance and all its

Vehicle parking for guests

Vehicle parking for guests at an

50% shaded parking.

50% shaded parking

Vehicle parking for guests

SCTA GUIDELINES & REQUIREMENTS FOR HOTEL APRTMENTS

To avail safety conditions

To draw the parking, to

To avail safety conditions

To avail suitable lighting

To avail suitable lighting

To avail suitable lighting for the

To keep permanent cleaning of

To avail a parking near to

To avail a parking near to

To avail a parking near to

To avail a parking near to every

To have a reception in a visible

To place operation license,

To place operation license,

To link the facility with

To link the facility with