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Research
Challenges in Counselling:
Research
James M. Carmichael
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ISBN: 978 1 444 1 8769 4
Published 2013
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10 9 8 7 6 5 4 3 2 1
Year
2016 2015 2014 2013
Copyright 2013 James M. Carmichael
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Contents
Acknowledgments vi
Preface vii
1 Introduction
2 Settings
13
27
4 Identifying anxieties
49
57
75
7 Professional challenges
87
8 Ethical challenges
97
9 Research
Glossary of terms
113
123
Appendix 133
Index 135
Acknowledgments
Many thanks to Rosemarie Lynass, Olga Pykhtina and Mick Cooper for
the use of their article.
Thanks also to Kirsten Amis for her detailed editing and critical input.
Lastly, Deborah for patience, criticism and gentle reminders.
Preface
For many years I have been involved in teaching students about research.
I have also acted in a mentoring capacity for colleagues working on postgraduate qualifications, and have had the privilege and pleasure of being
invited to comment on the work of other colleagues engaged in research
as part of professional development. I have worked as a researcher, both
on my own and from time to time as part of a team. This experience has
made it clear to me how daunting it can and does seem to even very
able colleagues who feel as if they are stepping out of the familiar into
unknown territory when they engage in research.
This book is aimed at trying to alleviate some of the concerns people can
have when they are required or choose to undertake research or in some
way have to make use of research. One source of that concern can be
the extent to which language presents a barrier to understanding. But it
is also about the fact that very often aspects of the way in which research
is written about and discussed are treated as given. In other words there
are implicit expectations about what things mean and how they should
be understood. My aim is to try, as far as possible in this book, to make
things explicit to explain aspects of research that might seem very basic
or fundamental because very often it is these areas that can seem very
obscure to a person new to the field.
Very often what we do in research is not removed from or hugely different
from normal experience. People do, on the whole, think in terms of supporting claims about experiences and opinions on matters with reference
to evidence. It is just that research does this more strictly and formally.
However understanding that research work is not fundamentally different
from the demands of counselling work can be difficult when the language
and terms of the work does seem to be completely unfamiliar. So this
book does try to provide a guide to some of the language of the subject
and includes a glossary with some explanation and discussion of terms.
Even so, the main point of this book is try to convey some of the excitement, fun and pleasure that can be got in both doing research work and
in reading about research. If I succeed in conveying the value, importance and fascination of researching human behaviour, then the aims of
the text will have been realised.
James M Carmichael
March 2013
Chapter 1
Introduction
Research is fun. No, really, it is. Quite often when people are first
introduced to research work, they find it difficult, scary and hard to
understand. This book is about starting to see what research is about
and getting a feel for how important it is to you. My aim throughout
is to try to spell out the things that are often left unsaid and by doing
that to try to make it clear just how important research is to practice
and personal development. I also aim to establish that doing research
can be rewarding in lots of ways.
Research plays a vital role in the development of counselling. It
is important to those learning about counselling, to practitioners
and to clients. However, there are real challenges involved, and
often we struggle to make sense of how research works, what it can
tell us and how to use the results of research work. This book will
serve as a starting point on a fascinating journey into the world of
research.
In this chapter we will be pursuing three themes:
Language
Science
the Importance of Research
These themes will be touched on throughout the text: the issue of the
language of research; the role of science; and how important and
useful research work can be.
From time to time common questions, issues and complaints will be
identified with the help of Lynn, David, Ian, Helen and others. Not real
names of course!
Voices
To help us along in this journey, from time to time you will find
statements, questions and complaints that are frequently raised by
those coming into research. The points made by Lynn, David, Ian,
Helen and others are ones you might recognise. They are there to
help point the way, and the questions they raise will be addressed
and resolved as we proceed.
Introduction 3
Themes
To help introduce this area here are a set of core themes for us to consider.
They are:
Language
One of the real barriers to accessing the interesting and helpful parts of
research can be the very language of research itself. Sometimes it can
appear obscure, daunting, difficult and over-complicated. This text is not
a dictionary but it should provide a starting point for developing a better
understanding of the language of research; introducing and explaining some
of the terminology, and providing an argument as to why it is necessary and
important for the language of research to be quite technical and complex.
To help with this, key terminology will be in bold type throughout and a full
explanation of these terms can be found in the Glossary of terms.
Science
What do we mean by the word science and what role does it play in
counselling and research? We will from time to time touch upon being
scientific and what it means.
Is Vanessa right?
Here are some points Vanessa made. Think about these points as you
read through this first chapter:
A major point
When it comes right down to it, research is about curiosity. People do
research because there is something they want to find out about or
check out. Unfortunately because of all the technical and academic
rules (which, ok, are there to make sure that research is properly done)
sometimes the enthusiasm, the interest and the passion about wanting
to know are lost. This does not always come across in how people write
about research.
Developing a better understanding of people and behaviour enriches
counselling practice. Studying in a more formal way can and does
challenge accepted ways of thinking, and makes us adopt new
perspectives and rethink accepted practice.
Introduction 5
At the end of each chapter there will be a short section called Key Points
that will highlight the main points made in the chapter and some additional resources on which you might want to follow up. There are a lot of good
books out there that make a very good job of discussing and explaining
some of the methods of research, so I will not be going into the details
here, but you will get some p
ointers to where you can find out more.
Throughout this text we will be referring to research materials. This is a
shorthand way of referring to all the different forms of research output, that
is to say both the text and the statistical data that research can and does
generate.
The term respondent is used to refer to the people that provide data,
that is, the participants who answer our questions and thus provide the
raw source m
aterial that research requires.
Doing science
Is counselling research about doing science? We have treated
research and science until now as virtually the same thing, but it is
perhaps important to explicitly say that research work should be and
is scientific in nature. But that only opens another question what is
science?
There is a considerable body of literature devoted to the philosophy of
science that, for the most part, scientists tend to completely ignore. They
are too busy doing science to devote time to fundamental q
uestions
about what science is. This is fair enough. However studying human
behaviour does make for additional problems, some of which can only be
dealt with by trying to get a clear picture of what we are trying to do and
how we are trying to do it. The problem is that people who study human
behaviour are also themselves human. I know, its easy to forget. Because
academic researchers are also people living regular lives (for the most
part) with children, relatives, bills to pay and all the other messy business
of ordinary living, it can be really difficult to separate out the study of
human behaviour from our own personal interests, priorities, values and
beliefs. But we have to try to do that. Otherwise our personal lives may
distort how we research the lives of our fellow human beings and make
the results less than reliable. So researchers try to be scientific and that
means they try to be as objective as possible.
Science is considered to be an objective study based only on empirical
evidence. But, is it possible to study people objectively? Researchers and
Introduction 7
other scientists are not immune from all the various influences that affect
how we think and feel. All the same, objectivity is about studying behaviour without allowing personal or subjective attitudes and views to affect
understanding. It is about value-free science finding what is, rather
than trying to support what we think ought to be the case.
All researchers can do is try to follow established scientific methods and
procedures in the hope that the effects of culture and attitudes will be minimised. In addition, by exposing their work to the scrutiny of the wider community of scientists it is hoped that any evidence of bias or distortion will be
brought out. Even so, it is very problematic to claim that studying human
behaviour is completely value-free and objective. That is one reason why
it is important for practitioners and researchers to be critical and reflective
and never to accept claims on face value.
The important difference between what we call common sense and the
sciences is that, mostly, common sense is wrong. You might say something like I dont put my hand in the fire because it is common sense
that you shouldnt do that. Yes, putting your hand in a fire is not a sensible thing to do, but that does not mean that everything we describe
as common sense is equally sensible. The problem is that some of the
things that people believe to be obviously true turn out to be wrong.
Instead of helping us, when it comes to human behaviour common
sense can actually be a problem because what we actually do is jump
to conclusions based on attitudes from our culture, our limited personal
experience and our prejudices. Once it was common sense to regard
lone p
arent families as somehow unnatural.
We need scientific research in order to get beyond the limitations of
culture and prejudice, and above all to challenge our preconceptions.
Any practitioners can ask themselves the simple question, how often
have my expectations been proved wrong? Time and time again in
practice counsellors will and do discover the value of having different
perspectives and a wider awareness of the issues, and of being prepared
to question and be reflective. In a broader way, that is exactly what good
quality research is also about. The view that common sense holds the
answer to complex human behaviour is always just an uninformed and
often damaging way of thinking. We need to have an informed and critical approach; research work is key to developing and maintaining both.
It is very often the case that long-held and firmly believed evident truths
about behaviour are found to be misleading and damaging. All of us tend
to have u
nexamined assumptions about people, the value of personal
experience and how and why people behave as they do, which if put under
the microscope of scientific research would be discovered to be unjustified. There are many e
xamples of scientific discoveries obtained through
research that run entirely counter to our expectations and intuitions. This
ranges from the research evidence that has established that there is no
link between the threat of punishment and criminal behaviour, to studies
of mental states that have challenged conventional views of mental health.
The individual perspective is inevitably coloured and shaped by our particular situation, but the great power of research is that it gives us an alternative view; a different perspective based on evidence.
Introduction
Activity
Take some time to reflect on these opening points.
What is the difference between a common sense approach to
understanding human behaviour, and a scientific approach?
Which is more reliable?
Does the prospect of having to work with research materials, or
being involved in research, make you feel concerned?
Try to identify what worries you make a list and then check to
see if some of those concerns are addressed in this book.
Read over the Introduction again but this time note any terms in
the text that you feel you need to clarify. Check the glossary at
the end of the book. If you still feel that you need more clarity,
look up other definitions and try writing your own.
Now make a list for yourself of all the reasons why research might be
useful to you and might actually help your practice.
10
Vanessa
So what about the points Vanessa raised? Lets take them one by one.
Introduction
11
Key points
The language of research can be difficult, but with practice and
persistence we can crack the code.
Science is about adopting rigorous methods and an evidence-based
approach. We can all be scientific in our work.
Research is of central importance to counselling, and we should all
make the effort to benefit from the lessons that can be derived from it.
Doing research is fun. It is about finding answers to questions that
trouble us, discovering new things about human behaviour, and
it is about challenging our expectations, all of which is good for
counselling practice, good for counsellors and good for clients.
Seriously, I recommend research work to everyone. Try it; you might
be surprised at how much you enjoy it!
Further reading
Here is a list of a few texts that might help with starting to investigate
research methods. Some of these books will be referred to in future
chapters.
Amis, K. (2011) Becoming a Counsellor: A Student Companion. London:
Sage.
Cooper, M. (2008) Essential Research Findings in Counselling and
Psychotherapy. London: Sage.
Feltham, C. and Horton, I. (2012) The SAGE Handbook of Counselling
and Psychotherapy (3rd ed.). London: Sage.
(Particularly the chapter Fundamentals of Research by McLeod, J.)
McLeod, J. (2003) Doing Counselling Research (2nd ed.). London: Sage.
Chapter 2
Settings
the student
the practitioner
the new researcher
These categories are not mutually exclusive of course, but it will help
to consider them separately and look at what research can mean in
each case.
This chapter will include:
14
Public private
It is worth saying something about the difference between publically- and
privately-funded research. Public bodies fund most of the research work
that is carried out in counselling directly or indirectly, but the possibility
exists at various levels for privately funded research to take place. The
difficulty is always that privately funded research may, depending upon the
funding body concerned, be regarded as following a particular agenda
or purpose and therefore be considered to be less objective and reliable
than publically funded research. This might not be entirely fair, those
involved may well strive to be as objective as possible, but inevitably
the concerns and the priorities of the funding body will play a role in
determining how the research proceeds and what its outcomes will be.
For example, a private company seeking to determine whether or not the
provision of counselling within the organisation is of real benefit will tend
to favour the use of systems of measurement that make sense within
the context of how the company operates. This may mean focusing on
issues such as employee absence due to stress-related problems with
the expectation that therapy would help to solve the problem. Simply
counting the number of employees who have participated in counselling and establishing a rough correlation between the numbers involved
and the levels of sick leave might do this well enough for the purposes of
company management. But it would not be considered to be convincing
to an academic researcher.
Settings 15
Science
Our second theme science is about this debate. If you take the view
that science is necessarily about very specific approaches to research
as some do then research can only properly be scientific if it involves a
strict process of identifying a hypothesis and then testing or measuring
the extent to which the evidence supports or refutes that hypothesis.
This tends to support the view that only quantitative methods of research
can be regarded as proper science and that other methods, which
may not generate evidence in the same way, cannot be regarded as
properly scientific. Alternatively, it can be argued that the study of human
behaviour requires the use of techniques of research that are less about
hard evidence and about generalisation and more about the particular
nature of human experience and the way in which we attach meaning to
aspects of our lives. It is not so much that there are scientific ways to
investigate people and that other methods are non-scientific, rather it is
about a different, wider definition of what science is about.
16
Settings 17
If we do focus on the individual level we cant do the same kind of science that is possible with quantitative work, but does that mean it is
not science? It could be argued that if research draws upon tried and
tested methods, using those methods rigorously and appropriately, it is
just as scientific in nature as other methods that might be more readily
recognised as being science. The point is that science is about carrying
out research in the context of a community a community of scientists
exposing that work to critical review and examination by others in the field
and entering into a dialogue about the meaning and value of the work
carried out.
Voices
Tony is a student working towards an entry-level qualification in
counselling.
I have been told that it is really important to know something
about current research work, and for some assignments I have
to include references to research. But there is so much out
there, I dont know where to start, I dont really know how to
use research in my own work, and honestly I dont really get
why it is so important.
Entering into the world of research can seem very daunting at first to
those who are studying for a qualification, either in order to become a
18
Settings 19
If the article is really informative about your area of interest and work, then
take a closer look, scrutinise the evidence presented and try to make up
your mind as to how convincing the piece is. You may also want to check
out any citations references to other work incorporated in the article
along with the bibliography.
Once you have one article that you know is relevant and important
to your current work, make sure that you record all the details that
will allow you to find it again. Those details will be very important
if you do intend to quote from the article as they will be required
for any solo research or other tasks you are doing. More than that,
recording the details (title of the article, name of the author/s, date of
publication, journal it was published in, along with issue information)
will make it possible for you to find that article again, both for your
own interest and because it might help with other work.
That one article can then provide you with a road map to the topic you
are studying. The references to other published work in the article and
the bibliography can supply information about other relevant work. Now
you are not just trawling through articles in the hope of something interesting turning up, but you have information that tells you where to go,
what to read, and what is current, relevant and important for the topic
you are working on.
20
Settings 21
22
Settings 23
24
If it is an article you accessed online, for the most part, the same
information will be available, but you might also want to take note of
the URL.
Now, go through any article, book or other form of publication you
have found and narrow the focus even further. Are there particular
sections, chapters, pages or even paragraphs that are directly
relevant to your interests?
If there are, take note of the page number or numbers. You may want
to take a quotation or extract from the text for future use.
Follow this approach and collect a set of resources about the areas
that are of interest to you. In quite a short time you will begin to
accumulate a rich and detailed set of resources that can be of great
use to you, both in practice and in your professional development.
Note: it is not always necessary to go through every chapter of a
book, every element of a journal article or every section of a report
to get insight into those specific areas or aspects of a topic that
are relevant to your interests. You may come across an article or
book that is relevant and that you can and should read through, but
often it is enough to focus on just those aspects of research and
publications that address your area of interest.
Settings 25
Key points
Reading research materials and being involved in research present
distinct and different challenges.
The sheer quantity of research work that is going on can seem
overwhelming but by keeping a clear focus and pursuing just those
questions that are immediately relevant it is possible to build up a
good working knowledge by constructing a road map to specific
areas.
Keeping a detailed record of where we have been in our journey
through research material is an invaluable aid and builds resources
that can be used and re-used in different ways.
Practitioners can do valuable research work on their own that can
make a very valuable contribution to practice.
Getting involved in research does mean sharing work and may involve
publishing work that can be daunting but remember that everyone
who does this can find it challenging.
There are many benefits to be gained from being involved in
research, both on an individual level and for the profession as a
whole.
Further reading
http://www.bacp.co.uk/research/Finding_Research_Funding/
currentfundingopportunities.php
Therapy Today 2006
http://bacp.co.uk/research/resources/funding.php
McLeod, J. (1999) Practitioner Research in Counselling. London: SAGE
Stanford Encyclopaedia of Philosophy
http://plato.stanford.edu/entries/popper/
Chapter 3
28
29
Figure 3.1 Theory comes from the ancient Greek word theoria
30
Very often what can seem evident and straightforward can be transformed
by applying theory that uncovers dynamics of behaviour that otherwise
we might overlook. However, we need to derive a specific hypothesis
from these theories in order to carry out research that can then provide
evidence that might help to support or refute the explanations of past
events and behaviours. So a hypothesis is a specific bit of a theory that
we can test. Theories are not directly tested by research however, only
parts of the theory that seem to offer explanations can be individually
investigated.
A theory can then also offer the possibility of understanding where we
are now. Do attitudes towards mental illness today reflect the history of
the way our s ociety and other societies dealt with this issue? Are there
drivers at work within our own society that are psychological or sociological in nature that determine how people react to the idea of mental
illness?
Last but not least theories should allow us to say what would happen
if? In other words, if there is a problem today in peoples attitudes
towards mental illness, can a theory or theories propose methods or
tactics that might help to make a change? Theories ought to be able
to help us get some insight into how behaviour might change in the
future.
Part of the problem we have in dealing with theories about human
behaviour arises from the real difficulty we have, not in proving that a
theory might be c orrect, but in disproving it. Human behaviour is so complex that different theories might give explanations of behaviour that fit
the evidence, so it can be practically impossible to say that one theory is
conclusively proved wrong. This leaves us with a range of different theories that all seem in their different ways to be quite consistent with the
evidence that we have. The challenge for p
ractitioners then is to either
decide which theories they find most convincing or to take the view that
each theory has some value depending upon the particular context in
which it is applied.
Researchers face the same challenge. Which theory is the most appropriate, or which do they find most convincing?
31
To sum up:
1 Theories should help us explain what happened in the past,
understand what is going on now, and to some extent predict what
might happen in the future.
2 There are many conflicting and complementary theories about
human behaviour that are relevant to the work of counselling. We
face the choice of either adhering to one particular theory that seems
most convincing, or of adapting our practice to different theories
depending upon how they seem to fit different sets of circumstances.
3 Researchers face the same dilemma, do they adopt a particular
theoretical perspective and pursue research in an attempt to support
that theory, or do they take a more pragmatic approach and use
such theories as seem to best suit a particular aspect of behaviour?
The point might be that theory is about thinking and is abstract rather
than directly practical. We might have a broad theory about how
people behave, but we need specific hypotheses that are informed by
and arise from the theory in order to carry out a practical investigation,
a piece of research. This helps us to get this point clear, hypotheses
are things we can empirically test and behind them lie theories that
give us a wider view of how behaviour might work.
Some research begins by trying to find evidence on which to build
theory. But something to remember here is that it can be argued that
all research is influenced to a greater or lesser extent by background
theories and by the choices researchers make about where they stand in
relation to theory.
Irrespective of how objective researchers try to be, we are all human
and we live within society, so inevitably there are certain views we have
of people that cannot avoid being affected by that simple truth. If a
researcher wants to determine whether or not a particular therapeutic
approach carries benefits for individuals and for society, they are
already committed to the view that, first of all, it is possible to measure
the effectiveness of a therapy, which by itself implies a theory of how
research operates, and secondly that there is a value in trying to do this
both for individuals and for society, and that too implies a viewpoint that
arises from our culture and society.
32
33
34
35
36
method we would need to put a group of people into a controlled environment in which the only change they would experience would be the introduction of the therapy, and we would need to establish a control group
that was not getting access to that particular approach. Clearly that would
be difficult and may indeed raise e
thical questions. In practice the best we
could do is look at a group of people u
ndergoing or about to be involved
in the use of a therapeutic approach and compare their progress against a
group that was not, bearing in mind the fact that all sorts of other factors
in the lives of the people concerned could also be having an impact that
we could not control.
These problems do not make the research invalid, but we would have to
acknowledge that the results of the research would not be as certain as
would be the case if all the extraneous variables were controlled or
excluded. In practice then, for many of the kinds of questions we want to
ask, the full-blown classical experimental method will not work. The problem is that, with some justification, it might be argued that much of the
research into human behaviour is compromised by the fact that we cannot
carry out proper experimental research.
Observation
A number of choices then present themselves. Researchers can, if the
hypothesis allows it, simply set up a situation that allows them to observe
how people behave and use the gathered data to address the research
question. The observation might be carried out at a distance, by camera
or some other means, or the researcher might directly interact with the
group, even to the extent of taking part in what they are doing in some
way. The participant observer becomes a member of a group, either
wholly or in part. This has the advantage that the researcher can do more
than just passively observe but can ask questions and can develop a
deeper understanding because they become involved and share in the
experiences of the group.
If people know they are being observed however, it does tend to change
their behaviour. The researcher might choose to conceal in some way the
act of observation in the hope of gathering more valid data. There is of
course an important ethical issue attached to covert observation.
The survey
Quantitative research can also utilise the survey. This can be carried out
in a number of different ways: by interview; by post; by telephone; or via
37
38
simplerso that we can study and understand them. Statistics is not about
making things difficult; in important ways it is about simplification.
The great advantages of statistical analysis are:
1. It makes it possible to summarise complicated aspects of
behaviour in relatively simple ways.
2. We can present the outcome of research in very clear and powerful
ways using graphs, tables and percentages and that can get across
a message about behaviour directly and simply.
3. Both the methods employed and the results found are very clear
and can be scrutinised to make sure that everything done is both
valid and meaningful.
4. Research work based on the use of statistical analysis can be
repeated by others to see if the findings hold true, making this
approach more robust and authoritative.
5. It is an objective way of conducting research; opinions, views and
prejudices that might affect the way that data is understood in
other forms of research are eliminated.
A note of caution
It is important to remember that statistical analysis is not immune to
being distorted or misunderstood. All research ultimately depends
upon the nature of the questions asked and that includes research that
uses statistics. The questions we ask will, to some extent, determine the
answers we get. Statistics can lend a degree of spurious authority to
analysis because it can seem powerfully convincing. We need to think
carefully about the questions asked and about how we interpret the
answers that arise.
At the same time it is all too easy to dismiss the results of statistical work
by describing it as distorted or biased. An evidence-based approach to
understanding human behaviour, to understanding the value and contribution that counselling can make, requires that a scientific and quantitative approach is both necessary and valid.
A starting point
Numbers come in different flavours. Each type of number has to be used
appropriately. Think of it like this:
Imagine a racetrack; athletes are about to run in a competition. In order
to make sense of how this works we need some data, some information,
39
to organise and arrange things. In the first case, we need to know which
lane each athlete is running in, so we label each one. We might call them
lanes A, B, C and so on, but more usually we label them lanes 1, 2, 3, etc.
When we use numbers like this, we are really just using them as identifiers; they are not actually numbers that we can use in any other way. We
cant add lane 1 to lane 3 and get lane 4 that doesnt make any sense.
When numbers are used in this way they are called nominal numbers.
This is an important point there are some numbers that you cant use
for any kind of calculation.
Our athletes line up in their lanes and the race gets underway. At the finish line, one runner comes in first, then there is the second, the third, and
so on. Numbers give us a sense of the order in which the runners cross
the finish line. This gives us information about the order, or rank, that
each runner occupies. Some numbers are called ordinal numbers: that is
to say, they tell us about the rank of each result, or in our example, each
athlete. At this stage however, we only have results that relate each runner to every other runner. We dont have any detail: we dont know how
far apart they were or how fast they were running. Can we add, subtract
or multiply using this data? Obviously we cannot use ordinal data for
most ordinary arithmetic; it can be used in some specific ways, when we
are only concerned with the rank of each result, but it is limited. To go
further we need more exact measurement.
If we were to add the actual time it took for each athlete to run the race,
then we would be adding a scale of measurement that does not depend
on the lane they were in, or on the order in which they arrived at the
finish line. Using a scale, in this case minutes and seconds, we bring in
a way of knowing exactly what the distance is between each result and
that makes it possible to start doing some simple procedures with the
numbers that can help give a more detailed description of what took
place. We can work out the average speed at which the race was run and
we can determine exactly what the difference in time was between the
winner and the person who came second. Using a scale, we now have
interval numbers that make it possible to do things it was not possible to
do with numbers that carried less information.
It is also useful when analysing our race to think about how many runners
were involved. This takes us into new territory because when we simply
count how many items (or in this case runners) there are, numbers suddenly become usable for all sorts of calculations. Now there are no limits
to what we can do with them. These types of number are called cardinal
numbers and, of course, we use these all the time. We could ask, how many
40
races the winner of our particular race has won? We could take it further
and ask what proportion of all races that the runner took part in did he or
she win? That takes us on to percentages also called ratio numbers.
Being aware of the fact that there are different types of numbers at least
gives us a start in making statistical analysis more accessible. Ask yourself, when dealing with numbers, what kind or type of number you are
using. You might be surprised by the variety of numbers you employ on a
regular basis.
Try this take a specific day in your week and, over the course of a
morning, take note of all the times and occasions when you use numbers.
Then think about what kind of number you used on each occasion. You
might be surprised.
One of the basic ways in which statistics are used is aimed at describing
sets of results. In our race we used nominal, ordinal, interval and cardinal
numbers to help us understand what took place. In the same way, when
statistics are used to help get an understanding about behaviour, descriptive statistics give us an insight that is simple but often very powerful, and
give us a very useful starting point.
Think of it this way, we can use a range of simple statistical measures
to help d
escribe a sample. Lets say we wanted to get a handle on how
healthy a p
articular group of people were. There might be lots of ways
we could do this, but one simple method might be to carry out a set of
measurements. What is the weight of each member of the group and
what is the height of each person? That might give us a starting point
and once we had carried out the measurements we could work out the
average weight and the average height. But what if just one person was
extraordinarily tall or exceptionally slim? Well we are in luck because as
it happens there are three different measures of average that we can
use that allow us to get a sense of the central tendency; that is to say
the average of the group. We can use the mean, mode or median, or
all three.
The mean is just the arithmetic average and is straightforward enough.
Add all the data comprising the results of measuring height or weight
and divide by the number of people in the group (which is often just
abbreviated as N). The mode is simpler still it is just the number that
occurs most often in the group, and the median is derived from arranging all the results in a range from highest number to lowest and taking
41
the one in the middle to be the mode. Now you have three results for
the average, you can look at them and see which number you think best
represents the average.
This also helps illustrate how the size of the sample can be significant.
A small group of people will have lots of individual factors at work that
might render the average less than useful, but if there are lots of results
then the tendency will be that individual factors become less important
and you get a better picture from the average. This is simple descriptive
statistics but it already provides useful information. We could take it a
step further and use a measure like Standard Deviation (SD). Standard
Deviation is a measure of how far individual results on average differ
from the average so we get a measure of dispersion, which is the degree
of variation in a set of results.
Measuring the dispersion, the degree of variation, in a set of results can
give us a useful insight into the nature of the data we have gathered;
the higher the SD the more variation there is in a set of numbers. If, for
example, we were to take a group of people and find out the age of
each individual, then calculate the SD of age, it might indicate to us the
degree to which there was an even spread of ages or if there were significant variations in age across the group.
Why does this matter? Think of it this way: if the results of a particular test
of behaviour were to fall within the normal or expected range of variation that could be found within a population, then we might be inclined
to regard the results as both predictable and uncontroversial. If results
fell outside of the norm then they may well be more significant. SD can
indicate to us whether or not other statistical measures are telling us
something of real interest.
So without going into the detail you can see right away that simple
statisticalmeasures which do no more than describe the sample to us can
provide valuable insights. To take it further we might think about a measure
of association that will make it possible to compare the way two sets of
numbers relate to each other. There are lots of ways of doing this, but one
simple method might be to draw a graph using the height as one scale, the
weight as the other, and plot on the graph where each persons height and
weight fall. This gives us what is called a scattergram that shows us if the
height and weight of members of the group relate to each other. It is not
hard to imagine that probably, for the most part, people who are bigger are
likely to be heavier so the graph might well show us an association, but this
does not prove a causal relationship, it just demonstrates an association.
42
Activity
We cant go into great detail here, but hopefully this demonstrates
both that simple statistics can be very useful and that it doesnt take
a lot of skill or maths to use basic measures. Try it out for yourself.
Gather some simple data about a group, play around with the mean,
mode and median, look up the methods of calculating SD and draw
your own scattergram. Then see what you might be able to say about
a group just by using these straightforward methods.
Of course there are many, many complex and sophisticated methods of
statistical analysis. There are good statistical packages you can use on
a computer to calculate and analyse numbers, starting just with the use
of a spreadsheet. You should explore and experiment, play around with
numbers and discover for yourself just how powerful statistics can be.
Some good and useful introductions to statistics are listed in the Further
Reading section.
At the end of the chapter you will find some guides to finding the mean,
mode and median and an explanation of how you calculate Standard
Deviation. In order to get a clear sense of how these measures work and
what they can tell you, it can be useful to do a little practice.
There are many good, clear explanations of these measures available on
a range of websites. If you are in any doubt about how to use them and
what they mean, it is well worth searching for a relevant site.
Qualitative research
By contrast, qualitative research is about the detail rather than the
general picture. As a result we have to be very careful about being
tempted to generalise the results of qualitative research. On the whole
that is not what it is designed to do. This kind of research will involve
techniques such as the case study. This means studying in depth the
particular experiences of a small number of people, sometimes just a few
individuals, in their real living situation.
Qualitative research makes it possible to ask if the assumptions and
predictions of theory actually apply in the real situation of individuals. In
effect we can g
eneralise such research to theory, but we need to be very
cautious about trying to claim that it tells us something about human
behaviour in general.
43
44
that the research generates objective data and does not reflect the
particular interests or perspectives of the researchers. Think of it this way,
in constructing a sample for research purposes we might focus on the
importance of trying to make that sample as representative as possible.
In other words we might want to include in the sample different groups
based on things like gender and age. But the more we exercise selection
in the make up of a group the more we are open to the accusation of
constructing the sample in a way that pre-determines the outcomes. If on
the other hand we construct the sample in a manner that is random, we
influence the sample and the outcomes less, so the results will be more
objective.
Key points
Theories play a vital role in helping us to understand human
behaviour. They are importantly different from what we would call
opinions, mainly because they are based on evidence gathered
through the use of recognised methods of research.
There are a variety of methods of research; each has its strengths
and its weaknesses. There is no one method that can provide us
with all the answers we need. Just because particular methods have
weaknesses does not mean that they are not valid and powerful
methods for generating understanding.
Quantitative methods, such as the classical experimental method,
give us a broad picture; they enable us to say something in general
about human behaviour. This method cannot tell us specifically about
what individuals do, but rather it tells us about populations.
Qualitative methods such as case studies enable us to get a detailed
picture of the real life situation of individuals. That makes it possible
to test some of the explanations and predictions that theories make.
However, we need to be very cautious about trying to generalise
the outcomes of qualitative research, as that is not really what it is
designed to do.
Many research projects today will use both quantitative and
qualitative methods in order to try to build up a more complete
picture of human behaviour.
45
Activity: Procedures
1. The Mean: take a set of numbers results taken from one
question in a survey perhaps add all the results together, and
divide by the number of results (the value for N).
2. The Mode: find the most frequently repeated number in a set of
numbers. If two numbers occur with the same frequency then the
result is bi-modal. If there are more than two numbers occurring
at the same frequency, the mode becomes less than useful and is
not used. Of course, it is also possible to find a set of numbers in
which there are no repeats, therefore there is no mode.
3. The Median: arrange the set of numbers in order from lowest to
highest value. Find the middle value of the set: this is the median.
Calculate the Mean, Mode and Median for the following:
In a survey the age of respondents was recorded
17, 17, 19, 21, 22, 23, 24, 26, 26, 30, 31, 32, 35, 38, 39, 75.
How good is each measure of central tendency? In other words,
comparing the results of your calculation of mean, mode and median
with the set of results from the survey, how good a measure of
average is each of the measures? Can you identify any problems with
these measures?
Now take the same set of numbers and work out the Standard Deviation.
To calculate Standard Deviation:
1. Work out the mean.
2. Now subtract the mean from each result.
3. Half of the results of step 2 will be negative numbers and half will be
positive. If we were to add them together the result would be zero
end of calculation! So to get round that we use the trick of squaring
(a negative times a negative is a positive) so at this step we find the
square of each result. That turns all the results into positive numbers.
4. Add them all up and divide by N1. Why N1? Because if we are
using data that is take from a sample of a population, there will
always be more variation in the population than we can capture
in the sample. By simply taking 1 from N (the number of results
in our data) it allows for a little bit more variation. Of course if
we are not using a sample, if instead our data was about a whole
population, then we would just divide by N.
5. Find the square root of the sum. That is our Standard Deviation.
Answers can be found on page 133 at the back of the book.
46
Further reading
Amis, K. (2011), Becoming a Counsellor: A Student Companion. London:
Sage.
Bickman, L and Rog, D. J. (eds) (1998) Handbook of Applied Social
Research Methods. London: Sage.
Breakwell, G. M. and Fife-Schaw C. (Eds) (2000) Research Methods in
Psychology (2nd ed.). London: Sage.
Cooldige, F. L. (2000) Statistics: A Gentle Introduction. Thousand Oaks
CA: Sage.
Coolican, H. (2009) Research Methods and Statistics in Psychology (5th
ed.). London: Hodder Education.
Coombes, H. (2001) Research Using IT. Basingstoke: Palgrave.
Dallos, R. and Vetere, A. (2005) Researching Psychotherapy and
Counselling. Buckingham: OU Press.
Dryden, W. (1996) Research in Counselling and Psychotherapy: Practical
Applications. London: SAGE.
Given, L. M. (2008) The SAGE Encyclopaedia of Qualitative Research
Methods. London: Sage.
Greenberg, L.S. and Pinsof, W.M. (eds) (1986) The Psychotheraputic
Process: A Research Handbook. New York: Guildford Press.
Heppner, P. P., Kivlighan Jr., D. M. and Wampold, B. E. (1999) Research
Design in Counselling (2nd ed.). Pacific Grove CA: Brooks/Cole.
Lapan, S. D., Quartaroli, M. T., Riemer, F. J. (2011) Qualitative Research:
An Introduction to Methods and Designs. New Jersey: John Wiley and
Sons.
MacLeod, John (2003) Doing Counselling Research (2nd ed.). London:
Sage.
McNiff, J. and Whitehead, J. (2010) You and Your Action Research Project
(3rd ed.). London: Routledge.
Merriam, S. B. (2009) Qualitative Research: A Guide to Design and
Implementation (3rd ed.). New Jersey: John Wiley and Sons.
Robson, C. (2002) Real World Research: A Resource for Social Scientists
and Practitioner-Researchers (2nd ed.). Oxford: Blackwell.
Salkind, N. J. (2000) Statistics For People Who (Think They) Hate
Statistics. Thousand Oaks CA: Sage.
47
Chapter 4
Identifying anxieties
High anxiety
Voices
Ian is starting out as a counsellor.
Look, first of all, research stuff is over my head, its all too
academic. Trying to get into that would take time and I have
enough to deal with in my work as it is. It seems to me that
research is something that other people do, it doesnt seem
that relevant to me. Besides, mostly it seems to be about
statistics and I just dont get numbers.
Ian raises a number of points.
1. Research material is too difficult and complicated to make sense of.
2. Trying to decipher research takes too much time and effort.
3. It adds to the burden of work. Making time to read or be involved in
research can be difficult.
4. Much of what research is about does not seem immediately relevant
or useful.
5. A lot of people (not everyone) get really anxious when they are faced
with having to deal with numbers.
50
Identifying anxieties
1 Finding research
There is a lot of research out there and a lot of research papers that
could be really useful, but looking through lists of published work can be
bewildering and daunting.
this sprawling mass of literature may appear chaotic, structureless
and directionless
(McLeod 2003)
Identifying anxieties
51
Quick response
In every research paper there is an abstract at the start of the paper.
This is a short statement about the research that provides key points
about the work. By accessing and reading abstracts we can start to
identify those research projects that address issues and raise questions
that are of most interest. But there can be a problem about getting
access to research papers, so we will take that issue up later in the book.
Quick response
There is no short cut to becoming familiar with the language of research.
However, persistence, practice and patience does work. It can take time,
52
but if you work through the language, practise by using it in your own
writing and discuss issues with colleagues, then gradually, over time, you
will build up confidence and understanding.
Identifying anxieties
53
Quick response
There are web sites and books that offer full explanations of how to use
the published work of others in support of our own writing. In a later
chapter we will be dealing with some of these issues. But it is important
to say at the start, that using quotations and extracts from published
authors is important. Doing so provides evidence that other academic
writers support statements made in an article and it connects the
argument with the wider world of published material. It is one of the skills
that we should develop and practise.
Quick response
Yes research papers can be very academic in style and that can
make them less than engaging. There is an argument that academic
researchers have a responsibility to try to make their work as clear and
accessible as possible in order to communicate more effectively with
practitioners. At the same time academic writing is designed to try to
ensure that all of the significant elements involved in designing and
carrying out research are fully developed and explained. It is how we
ensure that research is rigorous and scientific in nature.
5 I dont do science
Research work is all about being scientific, and it can be
challenging to relate that to being a counsellor. Counselling
is not a science, it is an art and it is about caring. Science is
all about being objective and measurement. These are two
different ways of thinking and they dont immediately relate
well to each other.
54
Quick response
There is a debate here.
Much of counselling research today reflects a value base of economic demand, and a market place society in which scientific
paradigms of research geared to concrete outcomes are seen
to offer value for money. As a result, much counselling research
contains little of interest to p
ractitioners as it has moved away from
the everyday experience of practice.
(Hunt et al 2001)
There is a problem with what science is considered to be and what
we mean by being scientific in research. This relates to our second
theme the role played by science in research. Part of the difficulty lies
in not having a clear view of what science is. If policy makers and funding b
odies think that science means coming up with definitive answers
and concrete outcomes then they misunderstand what science is.
Fundamentally science is about using rigorous methods, basing theory
and practice on evidence, and engaging in a dialogue with other scientists. None of that is different from practices that all counsellors are
familiar with.
6 I dont do numbers!
If there is one thing that really makes it difficult to make sense
of what research means, it is statistics. All too often when
we look at a research paper it involves trying to understand
numbers. Graphs and tables are bad enough but then you get
research work that uses some obscure and complicated way of
analysing data that is just impossible to understand.
Quick response
Getting used to statistical analysis can seem really difficult and daunting.
However, numbers are used to make things simpler. Trying to analyse
behaviour presents many complex challenges, but numbers can reduce
some of the complexities to things we can start to understand. Remember
that statistical analysis is not about doing maths; it is about trying to
make some aspects of human behaviour measurable and in so doing
allowing us to work up some generalisations.
Identifying anxieties
55
Quick response
Quantitative research is aimed at taking a sample out of a population
and measuring some aspect of behaviour through the use of numbers
so that it becomes possible then to generalise, that is, to say something
about behaviour in the whole population, which many would regard
as the most exact way of conducting research. This method has the
advantage that we can carry out research that tells us about behaviour
in general, but has the disadvantage that it only looks at that which
is measurable. It might be argued that there is a lot about human
behaviour that cannot be reduced to the measurable. Qualitative
research addresses this as it is about detail; about looking in depth at
the real situation of individuals. Because it focuses on specific people
and situations, it cannot be generalised. It has the advantage that it
does tell us about real people in real life situations, but because we
cannot generalise from qualitative data there are important questions
that cant be addressed using this method.
Some research projects use both quantitative and qualitative methods.
However:
the majority of pluralist research is mainly based in one approach
and uses data from the other approach to fill in the gaps.
(McLeod 2003 pg 181)
The idea is to carry out research that is as complete and rich as possible.
56
Dont panic!
This chapter may have identified some common difficulties that people
experience when they have to deal with research materials, written or
statistical. It may not have removed all concerns about doing this, but
hopefully it has laid groundwork that we can build upon.
Key points
Everyone who comes to deal with research work has to take the first
steps in making sense of what it means.
Many of us find the prospect of having to read and understand
research materials daunting and difficult at least at the start.
Do not imagine that no-one else has found this process to be difficult
and complicated, research can be both, for the simple reason that
human behaviour is also difficult and complicated.
There are different kinds of research, using different methods. Getting
a handle on what they broadly are and how they work is a starting
point for building a better understanding.
Numbers do not have to be an additional difficulty; in fact they can
actually make things simpler. Again, knowing some basic things about
the terms, the language and the use of numbers can help to reduce if
not eliminate the sense of panic people sometimes have when faced
with the need to deal with statistics.
Further reading
Davis, S. F. and Smith, R. A. (2004) Introduction to Statistics and Research
Methods: Becoming a Psychological Detective Pearson Education. New
York: Pearson.
Forshaw, M. (2007) Easy Statistics in Psychology: A BPS Guide.
Chichester: Wiley.
Hunt, Kathy, Alred, G., Cook, P. and Robson, M. (2001) Counting the
Beans or Watching The Pot? How Should We Be Evaluating Counselling?
7th Annual Counselling and Psychotherapy Research Conference. BACP.
Lomax, R. G. and Hahs-Vaughn, D. L. (2012) An Introduction to Statistical
Concepts (3rd ed.). London: Routledge.
Chapter 5
Reading research
Typically a research article will include these headings:
Abstract
Introduction
Methods
Data Collection
58
Analysis
Findings
Discussion
Conclusions
We are going to take each section of the research article in turn and
discuss why it is there, how it adds to our understanding and what the
contents of each part are. This will fully explain the reasoning behind the
construction of the research article making the implicit, explicit. By the
end of the exercise you will fully u
nderstand the research article and will
be able to apply that understanding to any articles you want to read.
Voices
Lynn is studying to be a counsellor and as part of her studies she
is required to draw upon published research materials. There is
a specific research project that would be useful in her work; one
that used a mixture of quantitative and qualitative methods. The
challenge for Lynn is to make sense of the research article concerned
and to consider how best to use it in her own work.
I came across this project when I was doing some research of
my own for a presentation I had to do, but Im not confident
about using it. For a start Im not sure I fully understand what
it is all about, but besides that, what do I do with it? How am I
supposed to use this report?
We will look at one specific research article, try to identify the elements
involved, and then say something about how Lynn might make use of it
in her own work.
59
a research article works, and allow us to discuss the reason for each
element included, why it is presented in the manner that it is and how we
might appropriately use material from a piece of published research.
1. The abstract
In a previous chapter we discussed the abstract. Now here is an
example of one.
Aim: To investigate young peoples views on the effects of schoolbased counselling, and what they found helpful and unhelpful.
Method: Eleven semi-structured interviews were conducted
and thematically analysed. Findings: Participants expressed
predominantly positive views of school-based counselling with
changes in three main domains: emotional, interpersonal and
behavioural. Participants viewed these changes as having had an
important effect on their lives. The most commonly cited helpful
aspects of counselling were related to talking or getting things out,
and counsellor qualities. Conclusions: School-based counselling is
viewed positively by those who have experienced it, and appears to
be an appropriate and valuable intervention for young people.
(Lynass et al 2012)
The abstract is a short summary of the whole research project, from start
to finish. The purpose behind it is to provide a quick and clear guide to
the content of the article so that the readers can be sure that the work
is relevant and of interest to them. There are many, many professional
and research publications, so it is important to students, academics and
practitioners that they are able to find those pieces of work that are best
suited to their interests and purposes.
This particular abstract gets straight to the point, which is what it should
do. We have a clear statement of the purpose of the research and a
statement of the aims of the project. Then we have an explanation of the
methods employed to carry out the work and a quick summary of the
findings. Note that when research m
ethods are used they will generate
primary data but that data then needs to be a
nalysed. Having presented
a summary of the findings the author then gives us the core of the interpretation, that is, the results of the analysis, in a statement of the conclusions drawn from the research.
Abstracts are very valuable when reading research. For those carrying out
a literature search they provide a guide to what is relevant to their own
60
work. They can also be a useful exercise for those involved in research
because the abstract requires the reader to focus on the key elements of
the work.
2. The introduction
In the next section of the article the authors give an introduction to their
own work. We might be used to regarding the introduction as being no
more than a short opening statement or a set of questions that the piece
then addresses, but in a research article the introduction is much more
than that. It provides the background, the theoretical context for the
research, so in a research article you will find that the introduction can be
lengthy and detailed.
An important element of the introduction is the use of quotations,
extracts and references to other published work. These lay out where
the author or authors stand in relation to previous research and debate
regarding the area of work that they are pursuing. For example:
School-based counselling has been the focus of increasing research
in recent years. Coopers (2009) recent meta-analysis showed that
it is associated with considerable improvements in psychological
wellbeing in young people, with approximately 50% of clients showing
clinical improvement following counselling, and some evidence of
sustained effects at three month follow-up (Fox and Butler, 2003).
Studies have also used self-report measures to gauge clients
perceptions of how much they have benefited from counselling.
These client evaluations have shown counselling in a very positive
light. When completing post-counselling questionnaires, the majority
of clients consistently rated counselling as being helpful or very
helpful (Loynd, 2002; Cooper, 2006b), or as helping them a lot or
quite a lot (Sherry,1999; Cooper, 2004; Cooper 2006a). Additionally,
when interviewed, the majority of clients reported that counselling
had been helpful and described their experiences in a predominantly
positive way (Fox & Butler, 2003; Cooper, 2004 & Cooper, 2006a).
Only a very small minority of clients described counselling as
unhelpful. Teachers and pastoral support staff have also indicated a
belief in the helpfulness of school counselling services (Cooper, 2009;
Cooper, 2004; Cooper, 2006a; Loynd, 2002).
(Lynass et al 2012)
You can see that in this short extract the authors have made no more than
14 references to published material, in some cases citing an article more
61
than once. This really makes it clear what the introduction is doing; it is
relating the purpose and content of the research to the already published
literature, making it clear to the reader where it sits in relation to other
published work. At the same time it indicates what the main theoretical
arguments are that have helped shape or influence the research. Sometimes authors want to make it clear when they disagree with previous
work, the gaps or shortcomings they hope to address in the research, as
well as indicating which particular arguments or research evidence they
find convincing. It is a road map to the literature that is important and
relevant to the current work.
The introduction then gives the reader some information about the
purpose and nature of the research project, having established the
background content. For example:
The present study investigated further the views of young people
on what they found helpful and unhelpful about the counselling they
received, as well as adding to limited literature on what they felt had
changed for them since having counselling.
(Lynass et al 2012)
This statement, made towards the end of the introduction lets us know
the direction that we are going in and leads directly to the description
of the methods used in the research. In a research project, the introduction is where the author/s start with their own account of their literature
search.
The literature search makes it possible for researchers to establish where
they stand in relation to established theory and evidence and to uncover
what they find convincing in terms of theories and in terms of the evidence
that has been generated through research. The next step is to consider
the methods that will be employed, including the design of the work.
3. The method/s
This study adopted a pluralistic method; quantitative data are
presented alongside qualitative data to provide as full a picture of
the clients experience as possible. The fundamental aim of the
study was to gain an understanding of young peoples experience of
counselling. The research took the form of a semi-structured interview
using a standardised interview protocol.
(Lynass et al 2012)
62
4. Data collection
Next we are provided with highly detailed information about the way the
research was carried out, including questions that were employed in the
interviews.
This study used a modified version of Elliotts (1996) Client
Change Interview which was adapted for use with young people
63
This enables us to get a real sense of the areas the research focused
on, the kind of data that would be developed as a result and how a
quantitative and a qualitative element to the research could be utilised.
Another way of thinking of this is to see that a research article starts
with discussion that is general in nature, linked to the wider issues and
debates around the aims of the research, then moves steadily to a
more specific discussion until we are only dealing with the details of the
project.
Next we move on to the procedure; the details of how the research work
was carried out.
The interviews were semi-structured and, as such, interviews were
carried out in an in-depth, qualitative manner. The interviews were
recorded for later transcription by the researcher.
(Lynass et al 2012)
64
Ethical approval for this study was obtained from the University Ethics
Committee of the University of Strathclyde, and informed consent
was obtained from all participating young people. Researchers
involved in the study followed standardised guidelines on dealing
with risk and worked within child protection procedures set out by
participating schools.
(Lynass et al 2012)
It is important to note two things here: first that all academic research
has to be approved by ethical standards committees established in the
institutions involved. These committees demand of researchers very
detailed and carefully constructed justifications of each element of the
research and explanations of how the data, developed from work with
respondents, will be handled. Secondly, when external funding agencies
support research these bodies also conduct their own review of the work.
Researchers often have to meet very exacting standards applied by not
just one ethical standards committee but by a number of different ones
depending upon the scale and nature of the research.
In a recent study of how research was regarded by psychotherapy trainees one significant concern was raised. The trainees felt that research
is an ethically dubious activity (Widdowson 2012 pg 181). Practitioners
often take the view that conducting research on clients is ethically questionable and may indeed be harmful. But it is worth considering that
clients can also benefit (directly and indirectly) from being involved in
research.
The important principle of informed consent (which is key to carrying
out this kind of research) is deliberately highlighted in the text. This is
done to make it clear that the respondents were given all the information
necessary to ensure that they fully understood what their participation
would entail.
5. Analysis
Having laid out the details of the research the paper then moves on to
discuss what was discovered and how the research team interpreted
it. To begin with the authors explain the manner in which analysis was
carried out.
the interview data were read and re-read in order to provide
the principal researcher with a strong sense of the content of the
interviews. Interviews were then coded and themes were identified.
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Analysis was conducted by the first author and later audited by the
papers second author. Statistical information relating to themes (i.e.
frequencies) was also recorded and is presented.
(Lynass et al 2012)
Now we have a clear idea of how the data was handled for the purposes of
carrying out analysis. Complications, any issues or problems with the data
are identified at this stage, along with some information about the researchers involved. This all helps to give a clear understanding of the process and
context of analysis.
6.Findings
The authors now present the details of the data that emerged. Since
the project involved both quantitative and qualitative techniques, the
findings are presented in the form of text, explaining the outcome of
the qualitative elements of the work, and in the form of supplementary
tables that give us the quantitative data. Very often when qualitative
work is being done, authors include evidence of what respondents
stated in the form of quotations from the interviews that were carried
out. This lends weight and credibility to the claims being made by the
authors.
This section allows the reader to get a real sense of the data that was
developed, although of course it does not present all the data, and that
is not the purpose here. It is about presenting some key elements. It is
possible for the reader to reflect on what was found and decide for themselves how convinced they are by the data gathered and ultimately by
the interpretations offered by the authors.
This gets to the heart of what research articles are for, why they are
constructed in the manner that they are, and how they are used. By
giving a detailed, thorough and specific account of a research project the authors are making it possible for others to grasp all the elements of the process. The reader can critically evaluate what has been
done, how it has been done and what the outcomes are. This enables
the reader to make some judgements about the value of the work to
them and how best to take account of the work in relation to their own
understanding. None of the elements of the article are accidental; every
part is there for a specific purpose, to clearly inform the readers about
the whole e
xercise so that they can then make sense of every element of
the process and the reason behind every outcome and element of the
analysis of the data. The readers can then decide for themselves how
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7.Discussion
The findings of this study indicate that the young people who
received counselling expressed largely positive views about it. Even
those who felt that little had changed for them described counselling
in positive terms. This reflects previous findings where the majority
of clients have reported counselling as helpful and generally positive
(Sherry, 1999; Loynd, 2002; Fox& Butler, 2003; Cooper, 2004; Bondi
et al, 2006; Cooper, 2006a & Cooper, 2009).
(Lynass et al 2012)
As we have seen, the article begins by putting the research work in context, presenting, in the introduction, a general background to the project
by linking it to other published research and theoretical argument. As the
article proceeds it begins to be more specific, moving on to deal with the
details of how, in p
articular, this research was conducted and giving specific information about the data developed. Here at the discussion stage,
research articles move back to relate the specifics to the more general
context, so the authors now show how the outcomes of the research
relate to the wider literature.
In the extract above we see the authors once again introduce references
to other published work in order to demonstrate the relationship between
their work and the body of published material. This can make clear the
extent to which the research either continues and supports the findings
of other research or where there might be differences; where the research
might contradict or conflict with other studies giving us insight into where
the new research sits in relation to what has been established already.
So for example:
Whereas some previous studies have found that guidance, advice
or specific techniques have been identified by young people as
particularly helpful aspects of (primarily humanistic or psychodynamic)
school-based counselling (Cooper, 2004; Bondi et al, 2006), this was
not the case in the present research. However, this does not indicate
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In this extract we can see where the authors feel that the results of the
research complement previous work, but also where there might be some
important differences. Further to that they then point out where further
additional research might be valuable.
8. The conclusions
A brief statement of the key conclusions of the research is then offered
in the article. Short and to the point, it serves to emphasise the key
elements of the outcomes of the work in a way that makes it clear what
we can take from the study. The article is then rounded off by giving
some supplementary information, including the list of other published
work referred to throughout the piece, plus the tables of quantitative
data that were mentioned at an earlier point.
Additional supportive material that might not be directly relevant to the
content of the argument in the article is included in appendices. The purpose here is to provide the data a reader might be interested in, without
cluttering up the main point of the argument with unnecessary detail.
Using research
Our strategy is about analysing a research article in order to build an
understanding of how and why the elements of such writing are arranged
and presented as they are. Having done that you should now have a clear
grasp of the reasons behind the construction of the research article that
will act as a guide to this kind of writing and you will be able to use this
approach to any research work you have to read.
Now follow up on some of the abstracts you looked at before and see if
you can find one that interests you, which is relevant to something you
68
are involved in or are curious about. Find the whole article and read it
through. As you are doing that, think about the following:
Activity
1 Do you see the value in being able to read over abstracts to help
find those articles that are of particular interest to you?
2 Are you confident that you now appreciate why the research
article is constructed and laid out in a particular way?
3 Do you think that understanding the logic of a research article
helps you to make sense of what the research is about?
4 Are there any specific tactics you might employ now when looking
for and reading research material?
Now that we have dissected an article to see how it is constructed, the
next step is to consider how to use such material appropriately. That
brings us on to the knotty problem of plagiarism.
Voices
Martin is a student working to achieve a qualification in counselling.
He was asked to put together an essay for his studies, but he
struggled with some aspects of the work.
I did a search online and found a couple of sites that are really
good. One of them was exactly what I was looking for, it was
all about the topic I was working on, another site had a load
of quotations from other people that were really useful. The
trouble was that when I read the article on the main site, the
way they had put over some points, I couldnt think how to put
it better, so I just used a couple of paragraphs from it. And I
wasnt sure where the quotes on the other site had come from,
so I just used them but when I handed in my essay my tutor got
really upset and tore a strip off me for plagiarism. But what I am
supposed to do? I thought the whole idea was to do a search,
get some resources and then use them in the essay what was
so wrong about what I did? I dont get it.
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Martin was in the wrong, and his tutor was quite right to be upset but
lets take this a point at a time.
1. Yes, students and others should by all means search online to find
relevant source material for their work.
2. If you find something relevant, you can come across text that deals
with difficult points in a way that seems difficult or impossible to
improve upon.
3. Can you use chunks of text from material you find online? No, you
cannot do that because it is someone elses work.
4. If you find sites that give quotations from other sources can you use
those in your own work? No, you should not do that.
5. Even so, are you supposed to use sources in your own writing? Yes,
you are it comes down to how you use those resources.
Asking these kinds of questions about an online site can ensure that you
are using material that is reliable and authoritative. But do not forget that
research journals and textbooks are still important and you can have confidence that such resources are reliable as they are peer reviewed.
70
Remember also that if Martin had found some text online that seemed
useful he would still have to cite the source properly. The same rules
apply, we must acknowledge the original author of any work we want to
use and give all of the relevant detail.
The extract here involves terms that are technical. It communicates important points and you might struggle to come up with ways of expressing the
ideas in your own words.
There are two important things to note:
1. Even if it is a struggle to cover the content in your own words, you
cannot under any circumstances either use the text in your own work
without explaining where it came from or just alter a word or two and
use that. To do either is plagiarism, which is regarded as intellectual
theft. This is not acceptable no matter what the circumstances.
2. You can and should use quotations or extracts in your work. That is
absolutely fine and indeed necessary, but you should be clear about
why it is necessary. Referring to other published work takes us right
back to the literature search. It provides evidence that you are aware
of the important work of writing and research that is going on in your
own field. It establishes your own credibility and ensures that your
own work is authoritative.
Students working towards a counselling qualification that include quotations from published work make it clear to their tutor the extent and
nature of their reading by doing so. It indicates some breadth and
depth in their studies and lets the tutor know the extent to which they
are becoming familiar with the literature of the profession.
These are all key points. So if we are struggling to express an idea, by
all means use a quotation from a source to help. As long as we properly
71
Remember, we will only use quotations and extracts from published work
that we have read. It is not enough to pluck them from various sources.
You have to read and understand the work you are using so that you
can be confident that what you use accurately reflects the content of the
source material. Do not use excerpts from material that you have not
read and understood. If you do that, then you can seriously misrepresent
the work concerned.
In our example Martin quotes from a site without knowing much about
the original sources. Never do this; it is too easy to use such quotations in a way that is inappropriate. The point is that we have to read the
source material. Using extracts without reading and understanding the
source can lead to using the material in a way that is inappropriate or just
wrong.
72
from. At the end of this chapter are details of how to find out in detail
about two standard methods of citation, the American Psychological
Association method (the APA system is used as a standard method in
counselling) and the Harvard method, a standard academic method of
citation. It is useful to have information about these methods to hand
whenever writing, just to make sure that sources are cited correctly. It
is also possible to get access to software that will do this work for you.
Personally I prefer to do it myself, because then I can be sure that it is
correct and appropriate.
The fundamental principle is that, in order to avoid being accused of plagiarism, we must identify all the sources we use and give clear directions
so that a tutor or colleague who wants to follow up material and look at
the original source is able to find it without difficulty.
Activity
Go back to the abstracts referred to earlier. Look at some of the
published articles linked to the abstracts and try to get a sense of
how quotations and other references are used to support the main
points of the authors.
Key points
Knowing how and why research articles are constructed as they
are provides a basic strategy for making sense of any writing in
research.
The research article has a specific structure for good reason. Each
element of an article does a specific job and helps to build a complete
and exact picture.
Knowing how research articles work will help to make sense of, and
provide a guide to reading, research. The strategy is to know how the
language and methods of writing in research operate so that you can
always unlock the sense of what is being said.
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Take note of how references and citations are used in research work.
There is a standard method of doing this: in counselling it is usually
the APA system. For your own work (be that as a student on a course,
a practising counsellor engaged in professional development or
working in research) you need to learn how the system works and use
it appropriately.
Be very wary of the pitfalls of plagiarism. Make every effort to
ensure that whenever you write for a course or for publication, you
supplement your writing with material from other published work but
you make it clear when and where in the text you are drawing upon
the work of others and use the appropriate method of citation.
Further reading
The American Psychological Association system
The
http://www.apastyle.org/
http://www.studygs.net/citation.htm
http://www.library.cornell.edu/resrch/citmanage/apa
APA
There are many more web sites and books that will give you detailed
information about the APA system.
General works
Evans,
Lipton,
Young,
Chapter 6
Possible impact on
clients
There are a number of important issues associated with the
experiences the client might have as a result of being involved in a
research project. In this chapter I will be looking at:
The risks:
1. Informed consent
2. Exposure to the researcher
3. Exposure to the wider audience
4. Impact on therapy
5. Ethical issues
How clients might benefit (from research)
A note on data and how it should be handled
Key points
The risks
In a survey of psychotherapy trainees, researchers asked what concerns
they had about being involved in research. In the first case the learners
felt that research might adversely impact the client or negatively affect
the dynamics of therapy.
They would only be willing to participate in research under strict conditions:
They felt they would need to feel confident that the risk of negative impact was minimal, and that researchers had considered this
before agreeing to participate in research.
(Widdowson 2012 pg 183)
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This goes to the heart of the concerns that practitioners have about the
potential impact of being involved in research. If there is any risk that
clients might suffer from involvement then practitioners will not want
to participate. In other words, because of the experience of being interviewed and used as a source of data or because the therapeutic process
might in some way be compromised, p
ractitioners can be reluctant or
refuse to take part in research. Of course, given that practitioners will
always put the interests of the client first, then any s uggestion of a possibility that there might be adverse effects will be enough to stop them
taking part.
It is important to say that whilst there might, at least potentially, be risks,
there are also a number of important potential benefits. But to be clear
we will set out the risks that might be involved for clients and try to address each one in turn.
1 Informed consent
Voices
Margaret
As a participant-researcher I was asked to help ensure that
all the clients involved in the research were fully informed
about the implications of being involved in a research project.
The research team produced a letter, after consultation with
various ethical committees and I took the letter to each of
the clients, got them to read it and asked them to sign it to
give their consent to being involved in the project. That was
fine, most of the clients agreed to participate and we went
ahead. But a few weeks later I realised that some of the video
footage that was taken of counselling sessions of my clients
were being circulated among the research team. I knew that
this was going to happen, it was discussed and agreed, but
even so knowing that it was going to happen and seeing it
actually happen were quite different. It made me wonder what
informed consent from the clients was really about. Do clients
really fully understand what they are consenting to?
Margaret raises a very important question. The principle of informed
consent is very important in research work. However, it is valid to ask the
77
78
involved to try to get this right. The essential approach to this is about
honesty. To have a real and constant dialogue with all involved to try to
ensure that everyone, and above all the client, appreciates all of the implications that participation can have.
79
4 Impact on therapy
Research might involve some degree of monitoring therapy sessions.
Clients may be asked to reflect and comment on their experience in
interviews or by filling in a questionnaire. Researchers might want to carry
out some kind of observation, either in person or by using video systems.
Again although the client might well consent to these methods, when
it comes to the actual experience of carrying on therapy under these
circumstances there may be ways in which the therapy is affected. Clients
might feel constrained and may not be as honest or open because they
know that sessions are being monitored in one way or another.
At the very least the idea that sessions are no longer just about the client
and the therapist but someone else, some other is now involved, can by
itself have at least potentially a negative impact. Will the client put on
a show? Will that mean that the genuine dialogue between therapist and
80
client turns into something different with a different meaning and impact?
Could it actually lead to clients opting out and giving up on their therapy?
There are no, nor can there be any, guarantees about this. Yes, some clients might find the actual experience (as opposed to the idea of the experience) sufficiently daunting and difficult that they will not want to continue;
that they might feel obliged to pretend to be something that they are not
because they fear being judged. All the practitioner can do is try to be as
honest and open about the process as possible and to try to ensure that
the client feels fully empowered to say no at any stage of the process.
It is worth adding that there is another side to this, clients can feel both
valued and important because they are part of a research project. They
can feel that what they have to say and the experience they have had or
are having are more meaningful and significant precisely because some
other wants to record information about them to use in research. In fact
because both client and p
ractitioner have actually more opportunities to
reflect on and discuss the e
xperiences and situation of the client it can be
that rather than the t herapeutic process being hindered or limited in some
way, it can actually be enhanced because of the involvement in research.
5 Ethical issues
What happens when a client feels used in some way because of involvement in a research project, or for that matter if a practitioner feels that
their clients were being used? The history of research is dotted with
examples of research p
rojects that used people in ways that would no
longer be acceptable, such as the Stanford experiment for example (there
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82
83
(e) is recorded information held by a public authority and does not fall
within any of paragraphs (a) to (d).
Note: for the full details of the terms of the Data Protection Act go to
http://www.ico.gov.uk/for_organisations/data_protection/the_guide/
key_definitions.aspx
So information held on clients in any kind of database or filing system is
covered by the terms of the Act. The data should be:
84
Activity
In any organisational setting you might be working within,
see if you can locate and read the data protection policy and
procedures documentation.
What other policies and procedures that might be directly
relevant to your practice can you locate?
Can you identify any issues or challenges that these policies and
procedures present for you?
Key points
Research in counselling will inevitably and inescapably involve
working with clients and practitioners.
There are valid concerns as to the extent to which the interests of
clients might be compromised in the course of research work.
However, strenuous efforts are made to try to ensure that good and
ethical practice is employed when research is undertaken.
This does not alter the fact that everyone involved in research needs
to be alert to the possibility that the interests of clients could be
affected. There is no room for complacency about this. But it is fair to
say that academic researchers and practitioners should and do make
every effort to ensure that all aspects of the research process are open
to scrutiny in order to do everything possible to protect the rights and
interests of those involved.
It is vitally important that everyone involved in research is aware of
the importance of correctly and appropriately handling the data
developed in the course of research work.
The potential benefits of research work are many but perhaps the
most important benefit comes from the simple fact that in order to
both evaluate existing therapies and to develop new approaches to
supporting clients, research is essential.
Further reading
The Data Protection Act
http://www.ico.gov.uk/for_organisations/data_protection/the_guide/
key_definitions.aspx
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Chapter 7
Professional challenges
88
Professional challenges
89
90
Relationships
Voices
Eileen is a practising counsellor.
Putting aside the big ethical questions, I mean I know that
research these days does involve being very careful that
ethical matters are carefully considered, but maybe there
is another issue that concerns me sometimes. First of all, it
seems to me that when academic researchers are carrying out
research, they are very much in charge of how that process
goes. Is that the right way to do this? Should it not be the
case that the client comes first? Practitioners who get involved
in research projects have to be careful that they dont get so
caught up in the project that they lose sight of what is really
important. I dont imagine that they do, but they have the
problem that researchers are the ones with the real power in
that relationship, it could be very hard to go against what they
want. I think its really important that we think about how the
relationship works between the client, the practitioner and the
researcher.
This is a valid and important question. Inevitably when research projects
get underway the relationship between those involved is part of the process and academic researchers carry with them a certain kind of authority.
Lets take the questions raised by Eileen.
Activity
Consider these questions:
1. Is it right, or necessary for researchers to be in charge of the
research process?
2. Is it not the case that the client always comes first?
3. What is the role of the practitioner in a research project?
4. Are there other ways to conduct research that gives the client and
the practitioner more significance in how research is conducted?
Who is in charge?
There are different models of pursuing research work. However, the
academic researcher is presented with a difficulty if they aim to fully
Professional challenges
91
engage with practitioners and clients because whether they want it or not,
they are perceived as the experts. That accords them a certain degree of
power which can negatively impact on their work. First of all practitioners
can be resentful of that authority and reluctant therefore to be fully
involved. Secondly, it can mean that practitioners hand over responsibility
to researchers for conducting and interpreting research, which can be
contrary to the purpose of research and the aims of researchers.
This relates to the question of research design. If the research is quantitative and focused on specific issues, the degree to which the client and
practitioner can play a constructive role may be limited. But a genuine dialogue is very important. However, once we move towards more qualitative
research work then the roles of client and practitioner can be significant in
making the content and findings richer and more meaningful.
The issues
1. Cultural differences
There are inevitably differences in the culture, values, priorities and
attitudes of academic researchers and practitioners. Even if academic
researchers have a background in practice, working within an academic
setting makes a difference. Bridging the gap between practitioner and
92
2. Language differences
Academic researchers use a different system of language from
practitioners. Again this is inevitable and inescapable. It can raise
difficulties over effective communication. Sometimes both parties can
think that what they say is clear and direct, but much can be lost in
translation. Equally both parties can learn from each other as they work
on establishing a flow of communication and focus on different priorities.
This relates to our first theme the issue of language, and maybe I
should point out here that the difficulty is not one way. I remember
having a conversation with an academic researcher about work I was
doing, and suddenly realising that she was looking completely mystified,
as I rattled out yet another acronym. Every profession has its own code
and language system, and indeed often researchers find that language
can be a barrier to understanding.
3. Being judged
The idea of exposure of what, and to whom? And whos doing
the scrutiny?
(Henton and Midgley 2012 pg 209)
Professional challenges
93
When practitioners get involved in research projects they can find themselves being monitored by academic researchers and become nervous
about their practice being judged. Will the research project show that
the practitioner is somehow at fault or inadequate in some way? Fears of
this kind can be very inhibiting and are perfectly understandable. Suddenly there is a third party around, watching, noting and scrutinising.
That can be unsettling for a
nyone; it can mean that practitioners take
a defensive stance, feel reluctant to c ontribute and get nervous about
discussions.
The value of involving the practitioner in research is about the way in
which insights into the counselling process can be achieved when a
genuine and enriching dialogue develops between all those involved.
For the most part we have assumed that the academic researcher and
the practitioner are completely distinct. But many academic researchers are also practitioners and many practitioners are researchers. For the
sake of simplicity we have treated these roles as distinct. Even so there
is a difference between the academic researcher/practitioner and the
practitioner. This alone has an effect upon the language, the culture and
the mind-set of those involved. The approach to both counselling and
research is importantly different. By that I do mean different; not better,
not worse, just different.
94
Activity: Reflection
Try to identify some examples of research in which practitioners have
taken an active part.
What did the practitioners bring to the research that was valuable
to the work?
What might be the advantages and disadvantages for
an organisation that employs a counsellor who is involved in
research?
What might be the advantages and disadvantages for an
individual counsellor that gets involved in practitioner research?
Professional challenges
95
Key points
The relationship between the client, practitioner and researcher
needs mutual respect and each plays a distinct role in developing
understanding.
In managing research projects academic researchers need to
emphasise the importance of the role that practitioners have in the
research process. Practitioners need to recognise that their input is
valuable and valid.
Practitioner research is a vital area of research. The expertise that
practitioners can bring to the process offers the potential for keeping
the research grounded, valid and meaningful for practitioners.
The interests of clients come first, and an important role is ensuring
that their interests do not get sacrificed in the interests of research.
Fears about the impact that research might have on clients are
probably overstated. Researchers are often practitioners themselves
and do appreciate that it is crucial to be aware of the rights and needs
of clients.
Practitioners do have a lot to contribute to the research process if
they can get past the fear of being judged by researchers. That fear
can limit their contribution, which is unfortunate and unnecessary.
Further reading
Gelso, C. J. (1979) Research in Counselling: Methodological and
Professional Issues. The Counselling Psychologist. Vol 8: No. 3, 735.
Henton, I. and Midgley, N. (2012) A Path in the Woods: Child
Psychotherapists Participation in a Large Randomised Controlled Trial.
Counselling and Psychotherapy Research. Vol 12: No. 2, 204213.
Maheu, M. M. and Gordon, B. L. (2000) Counselling and Therapy on the
Internet. Professional Psychology: Research and Practice. Vol 31: No. 5,
484489.
McNiff, J. and Whitehead, J. (2010) You and Your Action Research Project
(3rd ed.). London: Routledge.
Remely, T. and Herlihy, B. (2009) Ethical, Legal and Professional Issues in
Counselling. Indiana: Prentice Hall.
Chapter 8
Ethical challenges
Ethical issues can present us with some very difficult questions. This
chapter will not necessarily resolve those questions, but will at least
raise the issues and sharpen awareness of what they can mean for us.
It may be stating the obvious, but when conducting research
important ethical questions arise. Broadly speaking the areas of ethical
concern are:
Ethical principles
Ethical debates
Virtue ethics
Absolute moral rules
Taking account of circumstances
Existentialism and morality
Making it difficult
The ethics table
Ethics and research
The interests of the client
Moral responsibility
Key points
98
Voices
Jocelyn has just started working for the NHS.
The NHS puts a lot of emphasis on ethical practice, and I
know it is really important but surely as long as you remember
that there are ethical standards you have to apply in your
practice you cant go wrong.
When carrying out research there are certain issues about research that
are important to be aware of, partly because in the past some research
was carried out with little regard for the impact it had upon the respondents. For example the famous (or infamous) Milgram experiment (for
details go to: http://www.und.edu/instruct/wstevens/PROPOSALCLASS/MARSDEN&MELANDER2.htm)
Lets look briefly at some of the principles behind ethical positions and
then consider how ethical standards operate in research work.
Before we go on, it is important to note that professional bodies provide
full statements about ethical standards - available here
http://www.bacp.co.uk/ethical_framework/
http://www.bps.org.uk/what-we-do/ethics-standards/ethicsstandards
http://www.cosca.org.uk/new_documents.php?headingno=2&
heading=Ethics
Ethical principles
The ethical standards we operate by come out of a long debate about
moral issues. They are related to other aspects of our society and
culture and arise at least in part out of the history of research and
clinical treatment. Experiments such as Milgrams (mentioned above)
helped to stimulate a debate about ethics and research. To begin
with lets make a few basic points that can help to clarify some of the
difficult questions associated with this important area.
The terms ethics and morality historically meant the same thing. The word
ethics derives from an ancient Greek term that meant the culture or v alues
Ethical challenges
99
of society. The word morality is derived from a Latin word that means
you guessed it the culture or values of society. Today there is some
difference in how these words are used. You might say that while morality
relates to the general standards of behaviour in society as a whole, ethics
tends to be used with reference to particular sets of standards applied
within a profession or discipline. So morality is about how we behave in our
daily lives within society, whilst ethics is about the particular rules we apply
to our professional practice. But for the most part both are very similar.
There are perhaps three main positions that we should be aware of that
guide thinking on ethical matters.
1. We should live and work by absolute moral rules.
2. There are no absolute moral rules, rather we need to take each
situation on its own merits and apply the idea that we should never
do harm, and we should always act in a manner that benefits the
individual and society.
3. It is not about any kind of rules rather it is about our attitude. As
long as our practice is guided by important moral principles then we
cant go wrong.
Ethics are often regarded as culturally specific. Different cultures and
societies can and do have different standards of behaviour, and different
moral systems. The moral standards of people in Britain have changed
over time and will probably change in the future. It may well be that what
we consider to be important standards currently in terms of practice and
research will be thought unimportant in the future. Ethical standards and
moral principles are also historically specific; they alter over time. We
hope that means that they improve but in order to make sure that this is
true every practitioner and researcher has a responsibility to be part of
the debate about ethics in counselling.
One definition of ethics is - the rules by which people are committed
because they see them as embodying their values and justifying their
moral judgements (Barnes and Murdin 2001 pg 9). But virtue ethics (see
below) is more about who you are, rather than being about adopting sets
of specific rules.
100
Virtue ethics
This is the idea that morality is not about having specific set rules that
are always applied, but rather that you have an attitude of mind, a set of
broad ideas about how you approach moral issues and these attitudes
or virtues determine how you think. This position goes back to the
ancient Greek philosopher Aristotle (yes, it is that old) but for a long
time virtue ethics were more or less disregarded. More recently this
perspective on morality has gained ground again and has become very
important once more.
Morality then is about a range of behaviours; there are extremes we
should avoid and instead try to find a balance point between those
extremes. We might want to say that there is a rule, we should never
break the principle of client confidentiality, but actually it is more
complicated than that. Virtue ethics would take us to a middle ground
rather than taking adopting the absolute rule of never breaking a confidence. There may be occasions when we should break a confidence
because that is the moral thing to do.
Virtue ethics is not a relativist position, it is not about circumstances
dictating how we should behave, rather it is about adopting principles
of behaviour that remain the same. But those principles can give rise to
different behaviours in different circumstances. Taking the principle that
we should do no harm can be interpreted differently in different circumstances. The principle does not change, but it can give rise to different
actions for different clients in particular sets of circumstances.
Ethical challenges
101
going into detail, Kant put forward the argument that we could always
determine the right way to behave by applying what he called the
Categorical Imperative. Whenever faced by a decision we should
ask ourselves if our action could be applied universally. That is to
say, would our action be acceptable if applied to everyone in every
situation? So circumstances no longer play any part in determining
how we act.
So for example, if we are faced with a situation where data about a
client might be used in a research project, and we are concerned that
the person involved may not have appreciated the extent to which they
might be exposed as a result, we should universalise the issue. Would
it be right, in all settings and circumstances to expose such data about
a client to a wider audience? If the answer is a simple no then we do
not use the data. Universalising the question gives us the correct moral
perspective.
He also took the view that we should never take into account the consequences of action, but rather consider our action only terms of its moral
worth. This position is sometimes described therefore as non-consequentionalism as opposed to other moral positions that take a direct
view of the outcome of actions, which are consequentionalist moral
theories. Universalising moral questions about research does not mean
thinking about consequences it means thinking about what is right. Put
another way, even if we might justify research decisions on the basis of
the potential benefits, such consequences cannot affect our moral judgement. The ends do not justify the means. Allowing personal data about
clients to be used in a research project might lead to important benefits,
but that does not justify or excuse using such data in a manner that is
ethically or morally wrong.
This perhaps needs some illustration in order to clarify the issues. Lets
say for example, it is wrong to lie. If in a given set of circumstances,
telling the truth might be painful, cause all sorts of problems and have
unpleasant consequences, do we apply the absolute rule, or do we allow
ourselves an easy life by telling what we sometimes call a white lie?
Right away the decision becomes muddied in that we can ask, are
we telling the white lie in order to avoid hurting others or because
it makes life easier for ourselves? That ambiguity actually makes the
situation clear. We should always apply the absolute rule because if we
ask ourselves the question, would it be right in all circumstances and
102
Ethical challenges
103
104
Ethical challenges
105
So we carry full moral responsibility for our actions no matter what the
circumstances might be.
Existentialists take the view that there are two levels of ethical or moral
behaviour: on the one hand there is the generally accepted social idea of
what constitutes e
thical behaviour (and indeed there are formally constructed sets of ethical g
uidelines developed by professional organisations); and then there is the individuals own view of what is morally and
ethically right. Since we are all individually responsible for our actions,
we cannot blame others. We cant claim; for example, that because a
particular act was sanctioned by the ethical standards of the organisation
we work for or the society in which we live, that is enough to justify what
we do. In order to be authentic, that is, a fully realised human being, we
need to satisfy ourselves that what we do is right, and we need to accept
the consequences of our actions.
In research terms existentialism focuses on the meaning of experience
for the individual. For this reason it is often about qualitative research
that explores the nature of individual experience and the meaning taken
from that experience rather than looking at the general picture.
So when we engage in research, we have to accept that each of us carries responsibility for what we do. It does not matter, ultimately, if some
authority or system requires an action of us that changes nothing. It does
not reduce our personal responsibility. This presents us with the challenge of having to decide for ourselves what is right and what is wrong
when we conduct research, and it means that we cannot blame anyone
else for our own actions.
In some respects then existentialism is a harsh perspective; we cant
claim refuge in absolute moral rules and we cant excuse actions (or lack
of action) because of circumstance. We are left with the view that every
action a person undertakes is a product of free choice and the consequences, good or bad, must be accepted for what they are.
In practice that can mean that when we undertake research, when we,
for example, explain to respondents that information will be published
about them or that being observed may in some ways be uncomfortable,
the choice is theirs to participate or not. But if the outcome is negative in some way, we cannot avoid the responsibility that we carry. Being
106
authentic carries the responsibility of being honest with others and with
ourselves.
Making it difficult
We have looked at a range of ethical or moral perspectives, but it is
only fair to add that the positions are perhaps somewhat more complex
than has been outlined here. Important thinkers in the history of moral
philosophy are inconveniently complicated. Whenever major moral
positions are laid out inevitably they are to some extent simplified.
Utilitarian morality, for example, has been around for a while and has
been importantly refined and modified. Even so, there is a value in laying
out the basic elements of different moral positions, which is what we have
done here.
It is also fair to point out that applying very broad moral theories to specific examples is not always helpful. The real complexity of moral views
can mean that when it comes to particular situations, interpreting them
through the lens of these perspectives is more complex than we can detail here. This is just a starting point.
Looking at different moral perspectives does not make things simpler
for the practitioner or researcher. But what it does do is help to alert
us to some of the important issues we face and it raises our awareness of the complications and difficulties that can and do arise in the
course of our professional practice. Moral theories may not present us
with answers, but they do help us to think about what the important
questions are, and that does have great value in shaping our thinking
and action.
Perhaps it is an important point to make that irrespective of what we
think about ethics and morality, the important thing is what we do. In carrying out research it is perhaps less significant to construct justifications
for action and more important to consider the nature and impact of our
practice.
It might be useful to sum up the main points so far. See Figure 8.1.
Ethical challenges
107
Consequentionalist
Virtue ethics
Non-Consequentionalist
Utilitarian ethics:
Work out the
costs and the
benefits of an
action
Adhere to key
moral principles
or attitudes
such as have
respect for others
Relativism:
Its all about the
circumstances
Do not ignore
circumstances,
but be consistent
We should never
allow circumstances
to change how we
behave
You need to
apply the right
moral attitudes in
order do the right
thing
Never do that
which you could
not do in all
circumstances
Advantages:
Realistic deals
with what people
actually do
Practical can
be a way to think
clearly and make
difficult decisions
Advantages:
Morally consistent
behaviour without being
limited by over-rigid and
prescriptive ethical rules
Flexible and allows for
judgement about what
is acceptable in different
circumstances
Advantages:
Clear moral
guidance, we know
what we must do
at all times
Consistent our
behaviour is
always the same
Disadvantages:
Does not give clear
moral guidance
Can seem cold and
ruthless to determine
actions on the basis of
what benefits the
majority
Disadvantages:
How do we know which
are the correct moral
principles or virtues?
What do you do when
two principles clash?
Disadvantages:
Very rigid set of
standards
Takes no account of the
cost of actions on the
individual or society
108
Existentialism has been omitted from the chart (above) because it does
not really lend itself to a neat summary.
Voices
Christine
When I was doing some qualitative research for a project I
was working on I interviewed a client as part of the work. The
interview was open-ended, I was just supposed to listen and
let the client talk about their experiences of counselling, but
I found it very frustrating. The client was saying things that
I knew were not true. The whole value of their counselling
experience was ignored. As a result the information I got from
the interview was really useless and I wanted to ignore it or
carry out an interview with someone else to get better data,
but can you do that? Is that ethical?
Research often throws up data that is in various ways inconvenient. More
often than not, the results of interviews and for that matter surveys do not
accord with what we expect or want. Can we simply ignore data that does
not agree with our view?
To some extent scientists have always done this. When results do not
confirm our expectations it can be positive, it can make us re-evaluate,
change views and question theories. Sometimes however, it is merely
about the issues that are thrown up when we carry out research in the
real and messy world.
The object of research in counselling is the person; the human being and
human beings are (as we have noted before) complicated. Research can
often be about recognising the difference between what people say and
what people do. How a client internalises and conceptualises their experience can be different to what actually happened. If, in the course of
Ethical challenges
109
The question raised by Christine is based on the view that research must be
honest, unbiased, objective and rigorous. That being the case, researchers
should not reject evidence just because it does not accord with the views
of the researchers. However, when data is gathered, particularly when using
qualitative methods, it is also legitimate to interrogate that data by examining the response to ensure that it is honest and complete. Just because a
respondent said something, this does not mean that it is accurate or meaningful, sometimes it is neither.
110
If you are uncertain about the answer to that question then there is a
problem. Remember, for the deontological perspective there are no grey
areas, you must do the right thing no matter what the consequences
might be of doing so. It might be useful to look back at some of the ethical codes mentioned earlier.
What about virtue ethics? Here we do not necessarily have a simple or
direct path to follow. As a counsellor we might take the view that we have
the guiding moral principle that the interests of the client should come
first and if we take a person-centred perspective, we might have to face
the uncomfortable necessity of doing nothing.
Moral responsibility
When it comes to involvement in research the practitioner can face
difficult moral questions. Knowing about different moral theories does
not necessarily simplify the matter. However, discussing different moral
perspectives should also make it clear that it sometimes is not enough to
just fall back on the accepted ethical codes and standards set out for the
profession. At the end of the day the counsellor must work out what they
think is the right thing to do and adhere to their ethical framework. But
that can be challenging.
Are counsellors morally responsible for what happens to clients during
the course of a research project? Clearly because of the professional role
that counsellors have in relation to clients there is an important degree of
moral responsibility to ensure that good practice is followed. At the same
time, as long as the principle of informed consent has been followed
properly in the course of initiating research work, clients must also share
a degree of moral responsibility. It is up to them how much they get involved and what they choose to share with researchers.
Ethical challenges
111
Key points
There are different perspectives on morality and ethics that are useful
to know about.
We have identified three moral theories: the deontological view,
the utilitarian view and virtue ethics. We have also included a brief
discussion of existentialism and morality. Knowing about these
different views on ethics and morality may not make matters any
easier, but it is important to be aware of alternative perspectives.
In terms of research, it is important that researchers are honest, treat
respondents with respect and operate on the basis of informed
consent.
Practitioners do carry a degree of moral responsibility for the manner
in which clients are treated in the course of research projects, but as
long as clients are fully informed and consent to be part of a project,
they too must carry a measure of responsibility for what they choose
to do and to reveal during research work.
Everyone involved in research needs to remain aware of potential
ethical issues and try as far as possible to ensure that every effort is
made to adhere to accepted ethical standards.
Further reading
BACP Ethical Framework
http://www.bacp.co.uk/ethical_framework/
Barnes, F. and Murdin, L. (2001) Values and Ethics in the Practice of
Psychotherapy and Counselling. Buckingham: Open University Press.
British Psychological Association (BPA) (1994) Code of Conduct, Ethical
Principles and Guidelines. Leicester: BPA.
BPA Ethical Framework
http://www.bps.org.uk/what-we-do/ethics-standards/ethicsstandards
Counselling and Psychotherapy in Scotland; Ethics and Code of Practice
http://www.cosca.org.uk/newdocuments.php?headingno=
2&heading=Ethics
Gabriel, L. and Casemore, R. (2010) Guidance for Ethical DecisionMaking: ASuggested Model for Practitioners. Lutterworth: BACP.
Chapter 9
Research
So far we have taken a trip through some of the issues and difficulties
involved in getting to know how research works, and along the way
I have tried to argue that getting involved can be a very positive
experience. In this chapter I am going to put together a check list of
points that are worth thinking about for:
1 the trainee counsellor
2 the practitioner who is considering being involved in research
This chapter will include:
Research questions
Broadly speaking research projects in counselling are about:
114
One way of pursuing these questions is by looking at work that has already
been done. It is not uncommon for research to involve gathering a range
of e
xisting research to see if collectively they support new perspectives on
therapy or provide evidence that challenges existing views.
It makes sense when reading research work to think about:
Research 115
Accessing research
One simple issue that arises when trying to build familiarity with research
is that of getting access to relevant material. Unless you are a member
of a professional body, taking a course at a university or college, or
subscribe to a professional journal, finding whole research documents
can be problematic. It is often assumed that research can be found
online, but actually access can be limited.
116
Research 117
118
Focus
Identify the specific questions you want to pursue. This might be
evidence that supports the value of particular therapies. Then look for
research work that provides that evidence.
Methods
Be aware of the difference between qualitative and quantitative methods
and develop a clear understanding of what it means in terms of the
kinds of research that you will encounter. Arm yourself with books that
detail information about research methods, such as Doing Counselling
Research (McLeod, J., 2003, London: SAGE). Bear in mind that there are
a lot of good, well written and very clear accounts of research methods
out there. Sample them, by reading a few pages, or see if you can get an
extract online. Sometimes particular books speak to you and can seem
more accessible while other works that may be in many respects just as
good simply arent as interesting or engaging.
Research 119
http://www.apastyle.org/learn/tutorials/basics-tutorial.aspx
http://www.library.cornell.edu/resrch/citmanage
There are also some applications that you can use which will do the job
for you like Citefast (www.citefast.com/) or EasyBib (www.easybib.
com/).
But really the best way to do this is just to learn the system, use it, and
practise it until it becomes almost automatic.
The practitioner
1. Research is important to you make no mistake it can help in lots of
ways.
2. Focus Dont drown in all the research work that is out there;
pursue the questions and issues that seem most important and most
interesting to you.
3. Do research even if only on a small scale try using the data that
you have or gather some data, then organise it and try to make sense
of it. Doing research is one of the best ways to learn about research.
4. Dont panic often when practitioners get involved in research as part
of their professional development the first thing that happens is that
they look at what they have to do and are overwhelmed by a sense
of panic. Remember that lots of other people have gone through the
same experience and felt the same way. Even so they succeeded, and
so can you. No honestly, there is nothing special or peculiar about
people who do research, they are just like you.
Research matters
Learning about research work is part of Continuing Professional
Development (CPD), and it may provide insights and challenges to your
current practice, so there is no getting round it, you do have to put some
time and work into building your familiarity with research.
Focus
There is a lot of research material, so think about the areas of practice
that really interest you and the questions you have that emerge from
working with clients and try to find research work that is relevant to
those interests. See if you can find answers to your questions or at least
120
research articles and papers that address the areas you have concerns
about. You may not find direct answers to problems but you will certainly
be better informed and empowered by developing your understanding
of the issues in specific areas. Use lists of abstracts as a way of getting
into the literature as a start at least.
Do research
Even if only on a small scale, try to get involved in doing some research.
It will build your confidence and may surprise you by presenting data
you didnt expect or by supporting work you have done by providing
evidence. Books like The Good Research Guide: For Small Scale Social
Research Projects (Denscombe, M., 2nd ed. 2003, Buckingham: Open
University Press) can help with this. You might want to look at Developing
a Research Tradition Consistent with the Practices and Values of
Counselling and Psychotherapy: Why Counselling and Psychotherapy
Research is Necessary (McLeod, J., 2006, London: Routledge).
Dont panic
If you are already involved in working on research as part of your
professional development, maybe undertaking further qualifications
and trying to manage that work alongside your practice, the prospect of
trying to get to grips with the demands of research can seem daunting.
Themes
We started out by identifying three themes.
1. Language
2. Science
3. The importance of research
Lets take a last look at these themes and see where we have arrived.
Language
I have tried to argue that the problem of getting past the barrier that
language can present is not about academic researchers setting out
to make things difficult for practitioners by adopting obscure terms
and deliberately making it difficult to get a start on reading research
materials. Any profession is going to have its own language, including
counselling, in the sense that particular terms are adopted that mean
Research
121
Science
There is a debate about how we do or how we should do research and
the extent to which research in counselling can or should be scientific
in nature. I have argued that being scientific really comes down to being
part of a community in which work is closely scrutinised, challenged and
criticised to ensure that rigour and method are robust and that claims
and research outcomes are fully examined and discussed. Practitioners
can and should be part of that process of discussion because they can
bring valuable insights to the debate based on their experience of
practice.
Key points
Getting access to research work can be problematic. There are a
number of initiatives on the go that are trying to make research
material available to more people, but right now you might find that
it is difficult to get access to some research work. You have to be a
member of a professional association or be prepared to pay for access.
But libraries are a great resource, they can and will provide access to
material that otherwise might be difficult to get hold of.
Get involved. Read some research articles, there are some cited here
in the text, more in the Further Reading section. Pick up some copies
of books on research, read a few pages and see if it speaks to you.
Then go and do some research; you will be surprised by how much
you enjoy it.
Dont be daunted by the language or by the idea that science
is something that other people do. Learning the academic and
122
Further reading
Bagraith, K., Chardon, L. and King, R. J. (2010) Rating Counsellor-Client
Behaviour in Online Counselling. Psychotherapy Research. Vol 20: No. 6,
722730.
Cooper, M., Rowland, N., McArthur, K., Pattison, S., Cromarty, K.,
and Richards, K. (2010) Randomised Controlled Trial of School-based
Humanistic Counselling for Emotional Distress in Young People:
Feasibility Study and Preliminary Indications of Efficacy. Child and
Adolescent Psychiatry and Mental Health Vol 4: No. 12.
Denscombe, M. (2003) The Good Research Guide: For Small Scale Social
Research Projects (2nd ed.). Buckingham: Open University Press.
McArthur, K. (2011) RCTs: A Personal Experience. Therapy Today Vol 22:
No. 7.
McLeod, J. (2008) Counselling in the Workplace: A Comprehensive
Review of the Research Evidence (2nd ed.). London: BACP.
McLeod, John (2006) Developing a Research Tradition Consistent with the
Practices and Values of Counselling and Psychotherapy: Why Counselling
and Psychotherapy Research is Necessary. London: Routledge.
Payne, S., Jarret, N., Wiles, R. and Field, D. (2002) Counselling Strategies
for Bereaved People Offered in Primary Care. Counselling Psychology
Quarterly. Vol 15: No. 2, 161177.
Glossary of terms
Abstract
A list of all the text referred to or used in some way in a written article
or exercise. In the APA system this list is called the References and is
usually included at the end of a document. There should be enough
information included for each title to enable the reader to find the
specific document concerned. Refer to the APA guide for more details.
Citations
124
Control group
This is an ethical system that insists that people have a duty to behave
in an ethically correct manner irrespective of the consequences of their
action. This perspective on morality takes the view that the context or
setting cannot and should not affect behaviour. In fact it is sometimes
argued that the more painful or difficult the outcome of behaving morally,
the more moral and right it is to do so.
Glossary of terms
125
Dependent variable
126
visit our past and imagine the future, so we are aware of time and what it
means to us. Even so we can only really live in the moment, the now, the
past we conjure up is no more than a mental construct so it is always how
we feel now that matters. Our actions in the now are always therefore
under our control. We choose to make of our past what we want, so
past events cannot determine our behaviour, our actions are always a
product of our own choices. We are, as Sartre put it,condemned to be
free. Existentialism focuses on how we exist now and insists that we are
authentic, accepting that our actions have consequences and that we
must live with those consequences and accept that they are a product of
our own actions and nothing else.
Experimental group
Glossary of terms
127
128
Literature search
Glossary of terms
129
that carries its own problems, not the least of which are ethical concerns.
This does not alter the fact that observation can and is a powerful means
of researching behaviour.
Participant observer
130
Respondent
The person or persons in a research project that provide the data that
respond to the research questions.
Semi-structured interview
At its most basic, validity is about ensuring that the measures used
in research lead to the conclusions drawn from research. In other
words, that the conclusions derived genuinely arise from the methods
employed. Sometimes in research work the term warrant is used to
Glossary of terms
131
All cultures and societies develop and maintain certain values that is to
say a cluster of beliefs and ideals which is generally considered to be
important and central to the identity and nature of the particular
societies concerned. Members of the society tend to have and share
these values, and they in turn influence how they think about society and
human behaviour. However, when attempts are made to scientifically
explore and understand human behaviour and society, existing values
may distort or influence thinking in ways that could limit understanding
and prejudice analysis. For that reason scientists aim to try to conduct the
exploration of human behaviour with (as far as possible) a
value-free approach, so that existing ideals and beliefs do not influence
thinking, or at least their impact is minimised.
Virtue ethics
An ethical system that starts with the view that there are certain qualities
or virtues, held by individuals, which can be the basis of their moral
perspective rather than some list of rules or established standards of
behaviour. Whilst other ethical systems might be about people being
moral by observing standards, virtue ethics is about a person having
certain virtues, certain characteristics, that will then enable them to
behave in a moral fashion. So in a sense it is not so much that morality
is about acting correctly according to some ethical system within a
particular context, but rather that in all aspects of a persons life moral
virtues will shape how they behave.
Appendix: answers to
standard deviation
activity
Answers:
Mean: 29.6875
Mode: bi-modal 17 and 26
Median: 26
Results can be distorted mean by one high number (75)
Standard Deviation: 13.9
Workings SD
17, 17, 19, 21, 22, 23, 24, 26, 26, 30, 31, 32, 35, 38, 39, 75
16 numbers (value of N)
Sum of all the numbers: 475
475 divided by 16: 29.6875
Take the mean away from each result: 12.6875,12.6875,10.6875,
8.6875,7.6875,6.6875,5.6875,3.6875, 3.6875, 0.3125,1.3125,
2.3125, 5.3125, 8.3125, 9.3125, 45.3125
Divided by N-1:
194.629166666667
SD is 13.9
134
Working out the measures should have provided some insight into the
limitations of the measures of average. The mean can be distorted by
results that do not really fit of course you might choose to simply omit
from the calculation results that seem to be out of line with the bulk of
the data. It always pays to try to think about the actual results and how
the measures work in relation to those results. The mode can be very
useful if only because it is not distorted by high values in the results,
however it can also be less than useful. If, in our example, there had
been just one mode and that had been 17 would that have been an
accurate measure of the average age of our respondents?
Standard deviation gives us an indication of the degree of variation in our
data set the higher the value for SD the greater the degree of dispersion in the results. An SD of 13.9 tells us that there is a fair amount of
spread in our data which makes sense when we look at the numbers
involved.
Index
absolute moral rules 1002, 107, 10910,
124
abstracts 18, 51, 5960, 678, 123
accessing research 11516, 117
see also finding research; literature
searches
action
felicific calculus 1034, 130
moral worth of 1012
outcomes of 101, 1034, 130
personal responsibility for 1046
action research 91, 123
advocacy 94
American Psychological Association (APA)
72, 73, 117, 123
analysis (research articles) 645
anonymity 77, 79
anxieties regarding research 2, 89, 1718,
4956
academic nature of research 53
and the burden of practice work 49, 50
fear of science 534
fear of statistics 49, 50, 51, 54
finding research 501
irrelevant material 49, 50
language of research 512
levels of time and effort involved
49,50
the methods question 55
overly difficult/complicated information
49, 50
practitioner 119, 120
strategies for managing 5773
using research materials 523
appendices 67
Aristotle 100
assumptions 8, 334
audiences, research 11617
authenticity 1056, 126
average 402, 45, 128, 1334
barriers to understanding 2, 3, 5, 10, 92,
1201
benchmarks 34
Bentham, Jeremy 103, 130
bi-modal 45
bias 7, 334
bibliographies 19, 123
136
Coppock, T. E. 115
CORE-OM 87, 91
Counselling and Psychotherapy Research
(Journal) 114
Counselling Strategies for Bereaved
People Offered in Primary Care
(Payne et al, 2002) 115
Counselling in the Workplace: A
Comprehensive Review of the
Research Evidence (McLeod, 2nd ed.,
2008) 114
covert observation 36, 124, 1289
CPD see Continuing Professional
Development
criticism 20
culture
and ethics 99
limitations of 7, 8, 131
and practitioner-researchers 912
data
appendices 67
definition 823
findings 656
interrogation 1089
issues regarding 824
meaningfulness of 32
data collection (research articles) 624
Data Protection Act 1998 824
degrees, post-graduate 889
deontological position 102, 10910, 124
dependent variables 35, 123, 125, 126
desk research 117, 118
discussion (research articles) 667
dispersion 41
doing research 119, 120
doing science 67
duty, moral 102
ecological validity 35, 125, 126
Elliott 623
empirical evidence 6, 103, 125
empiricism 125
ethical debates 99106
absolute moral rules 1002, 107, 10910,
124
existentialism 1046, 108
taking account of circumstances 1034,
130
virtue ethics 107, 110, 199
ethical guidelines, BACP 79, 93
ethical issues 634, 801, 97111
client interests 10910
and covert observation 36, 124
cultural influences on 99
defining ethics 99
ethical debates 99106
ethical principles 989
ethics and research 1089
individual views on 105
informed consent 77
making it difficult 1068
societal views on 105
virtue ethics 99, 100, 107, 110, 131
ethical standards committees 64, 76,
77,89
evidence
empirical 6, 103, 125
using published text for 71
evidence base, of counselling 15, 22, 82
evidence based perspectives 8
existentialism 1046, 108, 1256
experience 105, 125
experimental groups 356, 123, 125, 126
experimental method, classical 346, 123
expert practitioners 81
expert researchers 91
exploitation 81
exposure
to researchers 78
to the wider audience 789
extracts 523, 60, 702
extraneous variables 35, 126
felicific calculus 1034, 130
field experiments 35, 128
finding research 501, 5960, 6771,
11520, 128
focus 117, 118, 11920
findings (research articles) 656
focus 117, 118, 11920
free will 1045, 126
funding research 1417
external agencies 64
private funding 1415
public funding 1415
generalisability 15, 16, 42, 54, 55, 131
gold standard 43
government funding, influence on
research15
greatest happiness principle 103
grounded theory 32, 11415, 1267
Hanley, T. 114
harm, avoidance of 93
Harvard method (citations) 72, 73
honesty 78
Hume, David 103
Index 137
hypotheses
definition 127
formulation 89
proving false 16
testing 15, 16, 28, 31, 33, 115, 127
and theories 28, 30, 31, 33
impact of research (on clients) 7584
benefits to the client 812
data issues 824
risks to the client 7581
importance of research 1, 3, 223, 121
independent variables 35, 1237
individual experience, meaningfulness of
105
individual responses to therapy 1617
information technology (IT) 114
informed consent 64, 758, 94, 102, 110
interests, client 934, 10910
interval numbers 39, 40
interviews
Client Change Interview 623, 70
open-ended 108
quotations from 65
semi-structured 613, 115, 130
standardised interview protocols 62, 130
introductions (research articles) 601
jargon 4, 10, 51, 52, 118, 127
journals 11415
judgmentalness 923
Kant, Immanuel 1001, 109
language of research 1, 3, 56, 910, 502,
92, 11618, 1201, 127
see also jargon
libraries 116
literature searches 5961, 6871, 88, 128
lying 1012
Lynass, Rosemarie 5867, 70
majorities 104, 130
making sense of research, challenges to
4956
McArthur, K. 115
McLeod, J. 15, 50, 55, 114
mean 401, 42, 45, 128, 130, 1334
median 401, 42, 45, 128, 133
method/s, the (research articles) 612
Milgram experiment 98
mistakes, making 7
mode 401, 42, 45, 128, 1334
morality 98107, 124, 130, 131
absolute moral rules 1002, 107,
10910,124
moral duty 102
138
Index 139
140