You and IBM

Philippines

For all Queries related to HR process and Policies please follow the path:
W3 Page> Places> You & IBM Topics> Select country as Philippines and GO or
please use the SAME TIME BOT by searching iqueries@in.ibm.com in same time

AON Hewitt Claims

Employee Data Management

ph.ibmclaims@aon.com
Medical reimbursement (TPA / FMA / PHA,
Maternity)
Funeral Aid
Tuition Refund Plan reimbursement
IBMP / IBS Scholarship Plan reimbursement
ISD Marriage Gratuity
ISD Transportation Allowance liquidation
IBS Car Loan, Car Insurance Refund, Housing
Interest Subsidy (P&G legacy)
IBMP Car Interest Subsidy, Housing Interest
Subsidy

HR Records Managemen/Philippines/Contr/IBM
(hrrecmgt@ph.ibm.com)
BIR tax code/status change & update
Certificate of Employment Letters, Guarantee
Letters (business travel), and Employment
verification
Records Management (ex. 201 filing, archiving,
retrieval, etc) for IBS and ISD employees
E-Forms for Certificate of Employment
http://inmbz2178.in.dst.ibm.com/efphco

Government Benefits
AON Flexible Benefits
ph.mybenefits@aonhewitt.com
Flexible Benefits, HMO, Life & Accident insurance
coverage, computation & deductions
Benefits enrollment & benefits dependent update
via My Benefits Online
My Benefits Online access concerns

Support team for SSS, PhilHealth, Pag-Ibig:

Judith Ortega/Philippines/Contr/IBM
(9ortegj@ph.ibm.com) and Girlie
Bontipula/Philippines/Contr/IBM
(9bontig@ph.ibm.com))
Loan application
Certificate of Contribution (CoC)
Update form (e.g. change in status, additional
dependent)
PhilHealth CF1, ER2, MDR

AMEX
Recruitment
Support team for all queries on AMEX card:
IBMP: ibmpamex@ph.ibm.com
ISD:isdamex@ph.ibm.com
IBS: ibsamex@ph.ibm.com
isdamex@ph.ibm.com

Support team for queries on ERBP Payments:

IBS: Blue Ambassador/Philippines/IBM
(ibmerbp@ph.ibm.com)
ISD: GBS Hires/Philippines/IBM
(gbshires@ph.ibm.com)

Employee Services Center

Page

HMO Representative
ISD: (hmorep@ph.ibm.com)
IBMP: (healcare@ph.ibm.com)
IBS: (ibscsr@ph.ibm.com)
Intellicare number/cards
Clarifications on HMO coverage and
reimbursement policy

PH Benefits Team
PH Benefits Services
Team/Philippines/Contr/IBM
(phben@ph.ibm.com)
Tuition Refund Plan application
IBMP / IBS Scholarship Plan application
Emergency Loan
SSS Maternity (MAT1, MAT2) & SSS Sickness
IBMP Pension Plan
IBS Legacy Pension Plan

Others
All Payroll Inquiries: Buzz HR
/Singapore/Contr/IBM (buzzhr@sg.ibm.com)
Technical issues in Workday: Workday
COE/Philippines/Contr/IBM (wdcoe@ph.ibm.com)
Application support team: GPS ILC
Support/Philippines/Contr/IBM
gpsilc@ph.ibm.com