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I. INTRODUCTION
IT projects follow established management methodologies
governing a projects life cycle. It is commonly accepted that
the development of information systems is a complex task,
involving technical, human, and organizational issues. The
purpose of this paper is to explore the most relevant
personality features when building a successful team within
the Information Technology (IT) field, and how this situation
could be translated to academic environment through Project
Based Learning methodology (PBL).
IT projects are notorious for their failure rate. The Chaos
Report, a study periodically published by the Standish Group
[http://www.standishgroup.com], has consistently shown that
there is a large number of problematic and unsuccessful
projects in this sector. Other surveys found 24% of success
rate in enterprise management solutions [1]. Several authors
try to explain the low success rate for this field. For example,
Klein and Jiang [2] state that much failure is due to a
difference in expectations prior to the start of a new system
development. Much of the difference in expectations may be
in the use of metrics not fully understood by every stakeholder
2.
3.
4.
5.
6.
7.
8.
Sponsorship is lost
9.
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finding this kind of combinations and forming an assessment
tool for group success. In addition, several technical profiles
coexist in IT projects: system analysts, designers and
programmers. Personality has also an important influence on
appraisal of these profiles. Some styles are preferred for each
profile in accordance to their usual tasks.
II. THE MYERS-BRIGGS TYPE INDICATOR
The Myers-Briggs Type Indicator (MBTI) has been, for
more than fifty years, one of the most trusted and widely used
instruments in the world for determining personality types.
This tool was developed by Isabel Myers and Katherine
Briggs [10], based on Carl G. Jungs work [11] of
psychological types. This theory explains that differences in
human behavior are simply the result of a few variations in
mental functioning. These differences relate to how people
prefer to use their minds, and particularly how they perceive
and make judgments, which are called functions. There are
four groups, each consists of two opposite preferences:
A. Focus of Attention:
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communication, the attributes that are so important in project
teamwork. The most effective teams should have a good
combination of personality types.
The different temperament types are four and the MBTI
variables that identify them are: SJ, SP, NT and NF. Kroeger
[18] describes their traits as follows.
Figure 1
MBTI grid
Figure 2
Study
25
75
25
75
50
50
50
50
IT Personnel (%)
67
33
54
46
19
81
34
66
TABLE II
Study
General Population (%)
ISTJ
6
INTJ
1
Computing Personnel
(%)
22.6
15.5
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According to this study, analysts are required to do the
following:
ISTJ
ISFJ
INFJ
INTJ
ISTP
ISFP
INFP
INTP
ESTP
ESFP
ENFP
ENTP
ESTJ
ESFJ
ENFJ
ENTJ
TABLE V
ISTJ
ISFJ
INFJ
INTJ
INTP
ISTP
ISFP
INFP
INTP
ENFP
ENTP
ESTP
ESFP
ENFP
ENTP
ENFJ
ENTJ
ESTJ
ESFJ
ENFJ
ENTJ
ISTJ
ISFJ
INFJ
INTJ
ISTP
ISFP
INFP
ESTP
ESFP
ESTJ
ESFJ
TABLE VI
ISTJ
ISFJ
INFJ
INTJ
ISTP
ISFP
INFP
INTP
ESTP
ESFP
ENFP
ENTP
ESTJ
ESFJ
ENFJ
ENTJ
prototyping
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are also a part of this monitoring process, reflecting what has
been said and done in every work meeting.
Students have a website at their disposal to upload work
documents, and to include discussion forums to communicate
with each other and raise any doubts. These forums are also
monitored as part of the groups assessment.
Technical qualities.
2.
3.
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individual preferences to facilitate all aspects of life:
differences in learning and communication styles, conflict
management, and relationships. As presented in the paper,
previous experiences of students taking MBTI test and using
PBL for several years, show that there is a relationship
between result success and different member profiles.
Considering this situation, MBTI could be useful for the
assessment of team success, or at least for preparing to face
some kind of conflicts depending on the combination of
profiles.
IT projects have specific characteristics due to the
intangible nature of the product. People are recognized by
most experts as a key aspect within these projects. Nowadays
efforts of improving IS projects are focused on teamwork
aspects, mainly communication and coordination. Teamwork
capability of team members and working relationships among
team members, which directly affect team performance, are
important for a successful project team. When staffing a team,
attention should be paid in both technical as well as relational
competences. Knowing more about team members
personality and how different personalities compliment or
conflict one another can serve as useful information in
building and leading a project team. Communication can be
improved by paying special attention to differences of
personalities.
IT people have MBTI combinations that are very different
from general population, although remarkable similar among
them. ISTJ and INTJ types are the two most common types
found in this industry sector. Both profiles are very suitable
for designers and programmers roles, but not the most
adequate for analysts, for whom extroverted NT and NF
profiles are desired. Nevertheless, an INTJ balanced in
Introversion/Extroversion (i.e. 60% 40%) would be also a
suitable analyst. As the surveys show, that profile is very
common within IS field.
The team will be composed of all three roles: analysts,
designers, and programmers. When selecting the staff, balance
must be kept, including different profiles for diversity, but
avoiding conflicts. This can be done choosing the right people
with compatible MBTI profiles, covering both technical and
relational functions. The results of this study have implications
for management development and training. They can also
serve as a guideline for recruiting the right team.
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VI. CONCLUSIONS
In this paper, we presented a suggestion on the influence of
different personality types over IT students in Project-Based
Learning. MBTI is one of the most widely-used personality
profiling regarding to working relationships. MBTI is a tool
with intent not to stereotype, but to allow understanding of
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