025 9659 PDF

Model 390-P TETRA/PEI
Radio Remote System

Product Manual
025-9659C
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Regulatory Compliance
FCC Class A User Information
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
EMC Compliance Standards

This product meets the requirements of the standards listed below.
FCC Part 15 Radiated & Conducted Emissions (USA)ICES-003 Radiated & Conducted Emissions (Canada)
EN 55022 Radiated & Conducted Emissions (Europe & Australia)
EN 55024 Immunity (Europe)
Safety Compliance Standards
AS/NZS 60950 (Australia)
Regulatory Compliance Markings

Product Certification Markings:
FCC Part 15 (USA)
CE (Europe)
C-tick (Australia)
Information on Disposal of Old Electrical and Electronic Equipment and

Batteries (applicable for EU countries that have adopted separate waste
collection systems)
Products and batteries with the symbol (crossed-out
wheeled bin) cannot be disposed as household
waste. Old electrical and electronic equipment and
batteries should be recycled at a facility capable of
handling these items and their waste byproducts.
Contact your local authority for details in locating a
recycle facility nearest to you.
Proper recycling and waste disposal will help
conserve resources whilst preventing detrimental
effects on our health and the environment.
Notice: The sign Pb below the symbol for
batteries indicates that this battery contains lead.
Safety Summary
STOP
Warning! For your safety and the protection of the equipment, observe these
precautions when installing or servicing Zetron equipment.
Follow all warnings and instructions marked on the equipment or included in documentation.
Only technically qualified service personnel are permitted to install or service the equipment.
Be aware of and avoid contact with areas subject to high voltage or amperage. Because some components can
store dangerous charges even after power is disconnected, always discharge components before touching.
Never insert objects of any kind through openings in the equipment. Conductive foreign objects could produce a
short circuit that could cause fire, electrical shock, or equipment damage.
Remove rings, watches, and other metallic objects from your body before opening equipment. These could be
electrical shock or burn hazards.
Ensure that a proper electrostatic discharge device is used, to prevent damage to electronic components.
Do not attempt internal service of equipment unless another person, capable of rendering aid and resuscitation, is
present.
Do not work near rotating fans unless absolutely necessary. Exercise caution to prevent fans from taking in
foreign objects, including hair, clothing, and loose objects.
Use care when moving equipment, especially rack-mounted modules, which could become unstable. Certain
items may be heavy. Use proper care when lifting.
Released first edition, Rev A, 20 Mar 2012

Released first edition, Rev B, 14 Sep 2012
Added mention of the MTM540 cable (part number 709-8019) to the Specifications section,
please see pages 11 and 12
Added a note explaining that the remote system was still limited to a single folder of radio
IDs in DMO mode regardless of the capabilities of the MTM5400 radio, see DMO Group
Mode on page 24
Added a description of the radio requirements for the MTM5400, see Radio Requirements
on page 52
Updated the description of the MTM800E interface cable, 709-7980, to cover recent changes
to the cable design, see Interface to MTM800E Connections on page 61
Added a table of connections and cable drawing for the MTM540 cable, 709-8019, see
Interface to MTM5400 Connections on page 62
Added a section to the Troubleshooting chapter covering steps to be taken in the case of a
momentary power disruption or a brown out that disrupts normal operation, see Service
Hints starting on page 95
Change List Rev C, 26 July 2013
Added a Caution statement on page 55 to not plug the fist-microphones into the MTM8900E
or MTM5400 radio control heads as this is known to cause audio distortion issues.
Change the Control Head Rear Alternative Accessory Connected Parameter to Unchecked or
Disabled on page 53.
025-9659C
Contents
Contents
Introduction ....................................................................................................... 7
System Features .................................................................................................................... 7
Standard Remote ........................................................................................................... 8
Model 390 Options ......................................................................................................... 9
Typical Configuration ............................................................................................................. 9
Using the Documentation .................................................................................................... 10
Who Should Read This Manual? ................................................................................. 10
Using This Manual ....................................................................................................... 10
Other Documents ......................................................................................................... 10
Specifications ....................................................................................................................... 11
General System Specifications .................................................................................... 11
Model 390 Remote to Radio Interface Connection ...................................................... 11
Audio Interface ............................................................................................................. 12
General Remote Specifications ................................................................................... 12
General Radio Interface Specifications ....................................................................... 12
Options ......................................................................................................................... 13
Operation ......................................................................................................... 15
Radio Functions ................................................................................................................... 16
Radio Operations based on Menus ..................................................................................... 18
Call Type Modes .......................................................................................................... 19
TMO Group Mode ........................................................................................................ 19
DMO Group Mode ........................................................................................................ 24
Private Mode ................................................................................................................ 27
Phone Mode ................................................................................................................. 32
Message Send Mode ................................................................................................... 37
Message Mail Mode ..................................................................................................... 42
Additional Model 390 Remote Functions ............................................................................. 44
LCD Icons ............................................................................................................................ 47
LEDs .................................................................................................................................... 48
Audio Accessories ............................................................................................................... 49
Installation ....................................................................................................... 51
Overview .............................................................................................................................. 51
Required Equipment .................................................................................................... 52
5
Model 390-P TETRA/PEI
Installation Phases ...................................................................................................... 52

Radio Requirements .................................................................................................... 52
Phase 1 Configuring System Components..................................................................... 53
Radio Configuration ..................................................................................................... 53
Interface Hardware Configuration ............................................................................... 53
Remote Hardware Configuration ................................................................................. 56
Phase 2 Connecting System Components ..................................................................... 58
In-building Wiring ......................................................................................................... 58
Radio Connections ...................................................................................................... 59
Interface Connections.................................................................................................. 61
Remote Connections ................................................................................................... 63
Wall Mounting a Remote ............................................................................................. 64
Phase 3 Initializing the System ....................................................................................... 66
Power-up ..................................................................................................................... 66
Level Setting ................................................................................................................ 67
Configuring the System ................................................................................. 69

Requirements ...................................................................................................................... 69
Setup ................................................................................................................................... 70
Computer to Model 390-P Radio Interface Direct Connection .................................... 70
Computer to Model 390-P Radio Interface Connection over a Network ..................... 71
HTTP Access ...................................................................................................................... 71
Connecting .................................................................................................................. 72
Viewing and Modifying System Configuration ............................................................. 73
Viewing and Modifying User Configuration ................................................................. 74
Saving the Configuration to Disk ................................................................................. 74
Saving the Event Log to Disk ...................................................................................... 75
Viewing the Firmware and Configuration Versions ..................................................... 76
Reverting to a Previous Firmware or Configuration Version ....................................... 76
Rebooting the Model 390-P Radio Interface ............................................................... 77
Logging Out ................................................................................................................. 77
FTP Access ......................................................................................................................... 78
Firmware Upgrade Procedure ..................................................................................... 79
Configuration Reference ..................................................................................................... 80
System Parameters ..................................................................................................... 80
Radio Parameters........................................................................................................ 82
Deskset Parameters .................................................................................................... 84
User Parameters ......................................................................................................... 86
Troubleshooting and Repair ......................................................................... 95

Service Hints ....................................................................................................................... 95
Index ................................................................................................................ 99
025-9659C
System Features
Introduction
The Model 390-P TETRA/PEI Radio Remote system controls a remotely located
Motorola Mobile MTM800E or MTM5400 radio on a TETRA trunked system. The
Zetron system includes the Model 390 TETRA Radio Remote and a Model 390-P Radio
Interface (shown in Figure 1).
Figure 1: Model 390 TETRA/PEI Radio Remote and Model 390-P Radio Interface
System Features
Extended local remote control of Motorola MTM800E and MTM5400 TETRA

PEI radios
Radio controls, indicators, and modes are supported on the Model 390
TETRA/PEI Remotes with a comfortable, easy-to-use keypad layout
All radio progress tones passed to the Model 390 Remotes

Up to 15 Model 390 TETRA/PEI Remotes allowed to control a single radio
Muting of parallel Model 390 Remotes by using secure mode

7
Introduction
Intercom function between Model 390 Remotes without keying the radio
Electret microphone and Transmit key for speaker-phone style operation
Handset with PTT switch and hook switch speaker mute
Connections provided for an optional desk microphone, an external amplified

speaker, and an external recording device
AGC (automatic gain control) on both transmit and receive audio
Volume knob control of both front panel speaker and handset earpiece
Supervisor takeover output

Alarm outputs at each remote for incoming emergency and private calls
Modular connectors and pre-set levels for easy installation
Automatic restart of the radio if it shuts down

Remote may be placed on a desk or wall mounted
Standard Remote
The Model 390 Remote is the desktop part of the system and consists of a radio handset,
an LCD to indicate radio status, and a set of typical remote function keys, which include:
Scroll keys
Select and Cancel keys
Menu, Group, and Private Call keys
Emergency key
Message Send and Message Mail keys
Direct Mode key
I*
Each remote function activates features similar to those provided on the radio control
head. Additional controls include a transmit key for front panel microphone PTT, volume
knob for speaker and earpiece, automatic power up of the radio, remote radio reset, and
numeric entry from a keypad.
The remotes incorporate additional features including:
Intercom mode
Receive audio mute
Secure mode for privacy
Privileged supervisor functions
In addition, the remotes have many LEDs and LCD icons that provide functional
information to the user.
025-9659C
Typical Configuration
Model 390 Options
The headset interface box (part number 950-9674) provides an interface to

replace the handset with a headset for hands-free communication.
There are connections for a desk microphone (part number 905-0330 or

905-0329), external speakers, recorder, headset (see Options on page 13) and
footswitch PTT (Part No. 950-9102).
Two different wall transformers are available to power the remotes: 220 V, 50 Hz
(Part No. 815-9028), and 115 V, 60 Hz (Part No. 815-9033).
Typical Configuration
Figure 2 shows a typical Model 390 TETRA/PEI Radio Remote system installation. Up
to 15 Model 390-P Remotes can be connected in parallel to control a single radio. Each
remote can be located up to 600 meters from the radio and are connected to the Model
390 Radio Interface with three pairs of in-building twisted wire. The Radio Interface is
co-located with the radio and is connected to the radio with a Zetron supplied cable, part
number 709-7980.
Figure 2: Typical System Configuration
Model 390-P
Radio Interface
Model 390-P Radio Interface
Motorola
MTM800E or
MTM5400
Attic
Model
390
Radio
Remote
Model 390
Radio Remote
Third Floor
Model
390
Radio
Remote
Model 390
Radio Remote
Second Floor
Building Punch
Block
Model 390
Radio Remote
Model
390
Radio
Remote
Ground Floor
Introduction
Installation is simple because the audio levels come pre-set from the factory, and the
default configuration settings are ideal for most applications. Furthermore, maintenance
and repair are minimized because of the advanced microprocessor circuitry used in the
design of these products.
Using the Documentation
Who Should Read This Manual?

This manual is for the radio remote system integrators, installation technicians, and
service technicians.
It is assumed that the reader is familiar with the operation of either the Motorola
MTM800E or the MTM5400 TETRA/PEI radios. To reprogram the radio interface, the
reader should also be able to use Windows Internet Explorer over a network connection
to access the radio interface browser-based programming mode.
Using This Manual

To get the most out of reading this manual, first read Operation, starting on page 15, to
understand the functioning of the remotes. Then read Installation, starting on page 51, in
its entirety before starting to install the equipment.
If your system needs special tailoring, read Configuring the System, starting on page 69.
For service and repair information, read Troubleshooting and Repair, starting on page 95.
Other Documents
You should have access to either the Motorola MTM800E or the MTM5400 radio user
guide and to the Zetron Model 390 TETRA Radio Remote user guide (Part No. 0620016). For help when using the radio interface browser-based programming mode,
consult Configuring the System starting on page 69.
10
025-9659C
Specifications
Specifications
General System Specifications

Radio types
Motorola MTM800E and MTM5400 mobile radios used on TETRA/PEI

systems.
Operation
The Model 390 display provides an experience that is somewhat different

than using the MTM800E Control Head; however, most of the radio features
are still available through the desktop remote.
Maximum number of
remotes
15 in parallel
Maximum distance from

any remote to the radio
Approx. 600 m (2000 feet)
Indicators
LCD shows radio status messages and menus

LCD icons for active trunked-mode scan list, RSSI/single site trunking, and
in-use
LEDs for TX, system (service), phone call, direct mode (DMO), message
send mode, group call, emergency, private call, intercom, mute, secure mode,
and message mail mode
Controls
Scroll keys, Cancel key, Select key, Phone Call key, Direct Mode (DMO)
key, Message Mail key, Message Send Mode key, Menu key, Group Call key,
Emergency key, Private Call key, Intercom key, Mute key, Secure Mode key,
Transmit (PTT) key, hook switch, and individual Volume knob
Radio reset is available.
Progress tones
Passes all radio progress tones (see the radios user guide for details)
Language support
Language support is limited to English only at this time
Model 390 Remote to Radio Interface Connection

Connection scheme
Any (T, star, multi-drop)
Wire type
Telephone grade, 24 gauge (0.6 mm diameter) or larger, twisted pairs
Number of conductors
6 (3 pairs)
Connectors
6-conductor telco modular (RJ11)
11
Introduction
Audio Interface
Standard audio interface
Front panel microphone and speaker or handset with hook switch front panel
speaker mute and PTT switch
Desk microphone interface
Screw terminals for connection of an external dynamic desk microphone
External amplified speaker

interface
Screw terminals for connection of an external amplified speaker (Nominal

600 output)
Recorder interface
Screw terminals for connection of an external recording device - single ended

audio (Nominal 600 , 0 dBm output) and a control line to activate the
recorder when audio is present (FET pull to ground)
Headset interface
Allow connection of a 4- or 6-wire headset in place of the handset
Footswitch PTT control
Screw terminals are provided to connect a footswitch for PTT control of the
front panel microphone or a desk microphone, and a headset
Automatic gain control
Present on both transmit and receive audio
General Remote Specifications

Power
Screw terminals accept either of the following:

12 to 16 Vdc at 600 mA, or
12 Vac at 1A, 50/60 Hz from an optional wall transformer
(115 Vac and 220 Vac transformers available)
Mounting
Desk or wall mount
Operating temperature
0 to +60 Celsius
Size
11.2 cm x 21.1 cm x 24.1 cm (HxWxD)
General Radio Interface Specifications

Power
12 Vdc at 1A, from external supply
Mounting
Co-located with the radio
Connections to radio
12
DE-15 connector to radio interface
DE-9 connector to mobile radio, both radios
16-pin Motorola radio connector to MTM800E radio, cable # 709-7980
26-pin Motorola radio connector to MTM5400 radio, cable # 709-8019

(or the 16-pin cable 709-7980 if interfaced to a dash-mount radio using
the Motorola junction box, part number GMLN5089)
Connections to Model 390

remotes
6-conductor RJ11
Ethernet connector
RJ45 jack, used primarily for programming the unit
025-9659C
Specifications
Indicators
Power/Status, radio and remote communication indicators
Operating temperature
0 to +60 Celsius
Size
3.2 cm x 19.4 cm x 24.8 cm (HxWxD)
Weight
Approx. 0.9 kg
Options
Headsets
4-wire
4-wire, noise cancelling
6-wire
6-wire, noise cancelling
part number 950-0031

Headset interface box
Desk microphone

Footswitch
Wall transformers
115 Vac, 60 Hz
220 Vac, 50 Hz

13
Introduction
14
025-9659C
Specifications
Operation
This section describes the operation of the Model 390 Radio Remote. The functions that
mimic the radio are described first, followed by a description of additional functions
provided on the remote. Next, the display and LED indicators are explained. The section
ends with a description of the available audio options for the remote.
This section does not attempt to explain how to operate the radio. For a full description of
the radio itself, its features, and operation, please refer to the radios user guide.
Figure 3: Controls of the Desktop Remote
Model 390
Radio Remote
TX
SYSTEM
'
I*
2 ABC
3 DEF
4 GHI
5 JKL
6 MNO
PQ
RS
8 TUV
9 WX
YZ
TX
15
Operation
Radio Functions
This section describes the front panel controls of the Model 390 desktop unit in detail.
Control
Description
LCD
The liquid crystal display (LCD) of the Model 390-P Remote shows the
current radio status. Typical information displayed includes current call
information, aliases, and a data or status message. The LCD also shows a set
of status icons on the top row (see LCD Icons on page 47).
Volume
The volume level of the front panel speaker and the handset earpiece are
adjusted at the same time by turning the Volume knob.
Scroll Keys
These keys allow a user to scroll through lists and menus.
Cancel Key
This key is used to cancel a call, erase an entry, or escape from a menu.
Select Key
To select options when the appears in the display, press this key. It can also
be used to select other options, such as the desired talkgroup.
Phone Call Key
This key places the radio into phone mode, which allows connection to the
phone system on equipped systems.
'
Direct Mode (DMO) Key

I*
This key allows local radio-to-radio communications without using the

repeater. This function is typically used if a site is down or unreachable for
some reason. When in direct mode, the LED next to the key will be on. The
same radio functions allowed in direct mode are available through the remote.
To enter the direct mode, hold this key down for a few seconds until the mode
initiates. (This is indicated by the red LED next to the key turning on.)
Pressing and holding the key while in the DMO mode will cause the red LED
next to the button to turn off, indicating that the radio is now operating in the
TMO mode.
Message Mail Key

+
Status Mode Key

+
16
This key places the deskset into message mail mode. In this mode, the
operator may read messages that have been received by the radio.
This key allows a status or text message to be sent over the radio. Use the
keypad or scroll keys to select the appropriate message, and press PTT to
send.
Menu Key
This key is used to access the menu mode of operation. Which menu appears
depends on the operating mode of the Model 390 system when the Menu key
is pressed. For more details, see Radio Operations based on Menus on page
18.
Group Call Key
This key puts the radio into group mode. The current group will be displayed.
Emergency Key
This key allows the remote to send an emergency call (see the radio user
guide for more information).
025-9659C
Radio Functions
Control
Description
Private Call Key
This key shifts the system from Group call mode (GSSI) to Private call mode
(calling individual radios by ISSI). Use the alphanumeric keypad to select a
recipient or use the Scroll keys to select from a list. (The Model 390 Interface
may be configured to trigger an external remote output on receipt of a private
call.)
Transmit (PTT) Key
To key the radio, first select the recipient or group, using the appropriate
keys, and then press the Transmit key on the remote. There will be a delay
while the radio negotiates and acquires a channel. This delay is dependent on
the radio and traffic on the system.
TX
If the recipient is unavailable or the system is busy, a tone is heard and the
LCD displays any message from the radio. Once the channel has been
acquired, the TX LED turns on to indicate that the unit is transmitting.
Now begin speaking into the Model 390 Remote. Its internal microphone is
located near the front, right edge of the unit, and picks up a persons voice at
an arms distance, though audio quality improves as the distance is decreased.
Release the Transmit key to hear receive audio from the front panel speaker.
To use the handset to key the radio, remove it from the cradle. Press the PTT
bar and wait for the TX LED to come on steady. Speak into the handset
mouthpiece. Release the PTT bar to hear receive audio from the handset
earpiece.
Note: You must always use either the TX key or the PTT bar on the handset
in order to transmit your speech to the radio. This applies even in the phone
mode.
To clear down a call, press the Cancel, Group, or another mode key.
Star Key
%
This key is the one used to enter the character usually thought of as the
DTMF *.
Alphanumeric Keypad
These keys function as a 12-key keypad for alphanumeric entry, dialing, or

selecting a talkgroup. While laid out and labeled similar to a keypad, it does
not actually produce DTMF tones.
Hook Switch
The hook switch on the remote has the same function as that of the hook/clear
button on the rear of the radios mic. This allows a user to cancel or clear
down a call by placing the handset on hook.
Progress Tones
All progress tones generated by the radio will be heard either from the front
panel speaker or from the handset earpiece, depending upon whether or not
the handset is off hook.
17
Operation
Radio Operations based on Menus

A large portion of the utility of the Model 390-P Remote system is realized through the
menus that are accessed by pressing the Menu button ( ) to open menus in the desktop
remote LCD display.
Which menu opens and the options available to the operator will depend on what mode
the system was operating in when the menu button was pressed. Figure 4 shows a brief
listing of operating modes and the menus that match each one of them.
Figure 4: Model 390 Menus Accessed based on Operating Mode in use
Operating Mode in effect
when Menu button is pressed
TMO mode
DMO mode
I*
I*
Message
Send mode
Message
Mail mode
18
TMO group menu

|-- 1 abc
|-- 2 Foldr Search
|-- 3 Scanning ---|
|
|-- 1 On
|
|-- 2 Off
|
|-- 3 Select List --|
|
|-- 1 Scan List 1
|-- 4 View Speed #
|-- 2 Scan List 2
|-- 3 Scan List 3
|-- 4 Scan List 4
|-- 5 Scan List 5
DMO group menu
|-- 1 abc
|-- 2 Foldr Search
Private menu
|-- 1 abc Find
|-- 2 Locn Find
|-- 3 Missed Calls
|-- 4 Own Number
Private
mode
Phone
mode
Resulting Menu entered
'
Phone menu
|-- 1 abc Find
|-- 2 Locn Find
|-- 3 Missed Calls
Message Type menu

Message Destination
|-- 1 Status Message -- Select Status Message --|-- 1 Private
|-- 2 Text Message -- Select Text Message
--|-- 2 Group
Message menu
-- Select Message --|-- 1 Read
|-- 2 Erase
|-- 3 Erase All
025-9659C
The top line of the desktop remote LCD display is reserved for the display of various icon
symbols used to indicate the systems current state. The menus will always appear on the
bottom three lines of the display in a format similar to the following:
(line 1) Name of Menu
(line 2) 1First item
(line 3) 2 Second item
The check character () appearing between the number and the text on line 2 or 3 of
the menu indicates which menu item currently has focus. The scroll keys (
) can be
used to move the check up or down the menu, thus shifting the focus. When the Select
button ( ) is pressed this menu item will be acted on.
Alternatively, you can just enter the item number directly from the numeric keypad to
invoke it.
Call Type Modes

There are three mutually exclusive calltype modes, Group, Private, and PABX/Phone.
These are described in sections that follow. The active calltype mode is usually indicated
by a steadily lit LED. However, missed Private and PABX/Phone calls can cause their
respective LEDs to blink.
The radio is operating in one of the Group Call modes if the LED next to the Group key
is on and the LEDs next to the Private and Phone keys are either off or flashing. Which
one of the Group modes the radio is in is indicated by the condition of the LED for the
DMO key. If it is on, the radio is in DMO Group mode. If it is off, the radio is in TMO
Group mode.
TMO Group Mode
The Group LED is on and the Private/Phone LEDs are either off or flashing
The DMO key LED is off, indicating Trunked (TMO) operation
The idle display in Group calltype mode shows currently selected talkgroup folder name
on line 1, and the currently selected talkgroup on line 2. If no talkgroup alias is available
(zero-length), display the GSSI. The currently selected talkgroup and talkgroup folder is
remembered, selected, and displayed for both TMO and DMO when returning to Group
calltype mode from one of the other calltype modes.
(line 1) folder name
(line 2) talkgroup
(line 3)
(alias if available)
or
19
Operation

(line 2) Group:1001
(line 3)
(GSSI if alias is not available)
To enter the Group calltype mode from one of the other calltype modes (Private or
PABX/Phone), press the Group key ( ).
Note
The Group calltype mode does not time out.
The talkgroup may be selected in a number of ways. The following subsections describe
the alternate methods for talkgroup selection.
Alpha Search
Selecting a talkgroup by using the alpha search option:
1. Press the Menu key (
) while the system is operating in the TMO Group mode.
) to select the item

2. From the Group menu displayed, use the scroll keys (
1 abc from the menu and then press the Select key ( ). Alternatively, you
can select this item by pressing the 1 key.
3. The display on the remote will show the first talkgroup alias from the
alphabetically sorted list.
(line 1) AquaVelva
(line 2) 1001
(line 3)
(alias)
(GSSI)
If no talkgroups are defined, No Talkgroup is displayed on line 1, with

lines 2 and 3 blank.
4. Press any of the dial keypad keys to display a talkgroup:
For example, pressing 2 selects the first alphabetically sorted talkgroup starting
with A, if one exists. If no A entries exist, the first B is selected. If no B
entries exist, the first C is selected. If none of A, B, and C exist, No
Talkgroup is displayed on line 1, with lines 2 and 3 blank.
If A is found when 2 is pressed, the next press of 2 looks for, in this order,
B, C, A. If B is found when 2 is pressed, the next press of 2 looks
for, in this order, C, A, B. If C is found when 2 is pressed, the next
press of 2 looks for, in this order, A, B, C. No Talkgroup is displayed
in each case if none of A, B, and C exist.
Similarly, 3 selects D, E, or F, and 4 selects G, H, or I, and so
forth. Pressing the digits 0 or 1 selects talkgroup aliases beginning with
numbers. Pressing the * or # keys selects talkgroup aliases beginning with
symbols. All of the talkgroups will be displayed as shown in step 3.
5. Additional presses of the dial keypad keys will display different talkgroups
beginning with different letters, numbers, or symbols.
20
025-9659C
6. The scroll keys (

) may be used to move up or down through the talkgroup
list starting with whichever group is currently displayed. If your starting point is
the No Talkgroup error message, then pressing the left arrow ( ) moves you
to the last talkgroup in the list, while pressing the right arrow ( ) moves you to
the first talkgroup in the list. The scroll keys always wrap around to the other end
of the list, in whichever direction you are going.
7. Once you find the talkgroup you are looking for, press the Select key ( ) to
select that talkgroup. You may press the Cancel key ( ) at any time to abandon
the selection process.
The Select key (
If Select ( ) has not been pressed to select a new talkgroup, and the TX
( TX ) or PTT is used to key the radio, talkgroup selection is abandoned and
the call progresses using the previously selected talkgroup
If 30 seconds elapses without activity and without a new talkgroup selected,
then talkgroup selection is abandoned with the previously selected talkgroup
redisplayed on line 2 with line 1 showing the folder
) is ignored if the No Talkgroup message is displayed
Folder Search
TMO talkgroups are arranged in folders that are stored in the radio and uploaded to the
M390-P Radio Interface at initialization. In TMO, there can be three levels of folders
arranged as follows:
Top Level
1st level
2nd level
- contains TMO 1st-level folders

- contains TMO talkgroups and TMO 2nd-level folders
- contains TMO talkgroups only
Selecting a talkgroup by using the folder search option:

1. Press the Menu key ( ) while the system is operating in the TMO Group mode.
2 Foldr Search from the menu and then press the Select key ( ).
Alternatively, you can select this item by pressing the 2 key.
3. The display will look like the following:
(line 2) talkgroup
(alias if available or GSSI)
(line 3)
i/n
Line 2 of the display shows the name or GSSI of the currently selected talkgroup
and line 1 shows the name of the folder in which the talkgroup resides, with a
left-pointing arrow to the right of the folder name. The i/n on line 3 shows an
index (i) and number of items (n) contained within the folder.
), you may scroll through the available talkgroups
4. Using the scroll keys (
and subfolders contained in the current folder. These will be displayed on line 2.
Subfolder names are indicated by an F.
21
Operation

(line 2) F subfolder
(line 3)
i/n
5. Press the Select key ( ) to make the talkgroup displayed on line 2 the currently
selected talkgroup. The left-arrow then disappears from line 1 of the display.
6. Pressing the Cancel key ( ) moves the focus of the system up one level in the
folder tree. The folder name previously displayed on line 1 moves down to line 2,
and that folders parent folder name appears on line 1. When you reach the top
level in the folder tree, the label Top Level is displayed on line 1 and any
additional pressing of the Cancel key will make no changes.
Press and hold the Cancel key ( ) for 1 second in order to exit the folder
selection process without changing the currently selected folder.

TMO Scanning
Note
Scanning applies only to TMO Group mode operations. There is

no scanning capability available for DMO Group mode
operations.
Turning on the scanning mode operation:


3 Scanning from the menu and then press the Select key ( ).
3. A new menu appears in the display offering:
(line 1)
(line 2)
(line 3)
Scanning
1 On
2 Off
3 Select List
(not on display initially)
4. Turn on the scanning mode by using the scroll keys (

1 On from the menu and then press the Select key ( ). Alternatively, you
5. The system will automatically exit the Menu mode and return to the TMO Group
mode. The scan list in use icon will appear at the left end of the top line in the
LCD display as a number between 1 and 5 displayed in inverse video. ( 1 to 5 ).
The number used indicates the scan list in use.
22
025-9659C
Turning off the scanning mode operation:


(line 1)
(line 2)
(line 3)
Scanning
1 On
2 Off
3 Select List
4. Turn off the scanning mode by using the scroll keys (

2 Off from the menu and then press the Select key ( ). Alternatively, you
5. The system will automatically exit the Menu mode and return to the TMO Group
mode. The scan list in use icon will no longer appear at the left end of the top line
in the LCD display.
Selecting a new scan list for use:

(line 1)
(line 2)
(line 3)
Scanning
1 On
2 Off
3 Select List
4. Use the scroll keys (

) to select the item 3 Select List from the
menu and then press the Select key ( ). Alternatively, you can select this item
by pressing the 3 key.
5. The Select List menu appears. Use the scroll keys (
) to select the
desired scan list or press the corresponding number key. Remember there are 5
scan lists available.
(line 1)
(line 2)
(line 3)
Note
Select List
1 Scan List 1
2 Scan List 2
If you try to select a scan list that has no talkgroups in it, the
remote will display the message Scan List Empty for 3 seconds
and then return to the top of the Select List menu.
6. If the scan list selected is not empty, the system returns to TMO Group mode
operation, in the scan mode using the list you selected.
23
Operation
Selecting a scan list turns on the scanning mode if it was off

If 30 seconds elapses in the Group, Scanning, or Select List menus
without any activity, then scanning selection is abandoned and the display
returns to the TMO Group display
Talkgroup Speed Number

Selecting talkgroups by means of speed numbers is only available during TMO Group
mode operation.
Displaying the speed number for the talkgroup in use:

4 View Speed# from the menu and then press the Select key ( ).
3. The speed number for the talkgroup currently in use will be displayed in
something similar to the following:
(line 1)
(line 2)
(line 3)
My Groups
AquaVelva
=6
The number on line 3 is the speed number for the talkgroup.

Selecting a new talkgroup by entering a speed number:
1. With system operating in the TMO Group mode, use the numeric keypad to enter
the speed number for the new talkgroup.
2. Press the Group key (
).
3. Press the Select key ( ).

4. The system shifts to the new talkgroup identified by the speed number you
entered.
DMO Group Mode

Note
While it is true that the MTM5400 mobile radio is capable of

supporting the use of multiple folders of radio IDs in the DMO
mode, the Model 390-P radio interface is still only cable of
supporting a single folder. The DMO mode performance of this
system will be the same using MTM800E or MTM5400 radios.
The Group LED is on and the Private/Phone LEDs are either off or flashing
The DMO key LED is on, indicating Direct (DMO) operation
The idle display in Group calltype mode shows currently selected talkgroup folder name
on line 1, and the currently selected talkgroup on line 2. If no talkgroup alias is available
24
025-9659C
(zero-length), display the GSSI. The currently selected talkgroup and talkgroup folder is
remembered, selected, and displayed for both TMO and DMO when returning to Group
calltype mode from one of the other calltype modes.
(line 2) talkgroup
(line 3)
(alias if available)
or
(line 2) Group:1001
(line 3)
(GSSI if alias is not available)
To enter the Group calltype mode from one of the other calltype modes (Private or
PABX/Phone), press the Group key ( ).
Note
The Group calltype mode does not time out.
The talkgroup may be selected in a number of ways. The following subsections describe
the alternate methods for talkgroup selection.
Alpha Search
Selecting a talkgroup by using the alpha search option:
1. Press the Menu key ( ) while the system is operating in the DMO Group mode.
1 abc from the menu and then press the Select key ( ). Alternatively, you
3. The display on the remote will show the first talkgroup alias from the
alphabetically sorted list.
(line 1) AquaVelva
(line 2) 1001
(line 3)
(alias)
(GSSI)
If no talkgroups are defined, No Talkgroup is displayed on line 1, with

lines 2 and 3 blank.
4. Press any of the dial keypad keys to display a talkgroup:
For example, pressing 2 selects the first alphabetically sorted talkgroup starting
with A, if one exists. If no A entries exist, the first B is selected. If no B
entries exist, the first C is selected. If none of A, B, and C exist, No
Talkgroup is displayed on line 1, with lines 2 and 3 blank.
25
Operation
press of 2 looks for, in this order, A, B, C. No Talkgroup is displayed

in each case if none of A, B, and C exist.
forth. Pressing the digits 0 or 1 selects talkgroup aliases beginning with
numbers. Pressing the * or # keys selects talkgroup aliases beginning with
symbols. All of the talkgroups will be displayed as shown in step 3.
5. Additional presses of the dial keypad keys will display different talkgroups
) may be used to move up or down through the talkgroup
list starting with whichever group is currently displayed. If your starting point is
the No Talkgroup error message, then pressing the left arrow ( ) moves you
to the last talkgroup in the list, while pressing the right arrow ( ) moves you to
the first talkgroup in the list. The scroll keys always wrap around to the other end
of the list, in whichever direction you are going.
7. Once you find the talkgroup you are looking for, press the Select key ( ) to
select that talkgroup. You may press the Cancel key ( ) at any time to abandon
the selection process.
The Select key ( ) is ignored if the No Talkgroup message is displayed

Folder Search
DMO talkgroups are arranged in folders that are stored in the radio and uploaded to the
M390-P Radio Interface at initialization. In DMO, all talkgroups are held in the Top
Level of the three levels of folders.
Top Level
1st level
2nd level
Note
- contains DMO talkgroups

- is empty for DMO mode
- is empty for DMO mode
Without folders, DMO talkgroup selection by folder search is

much the same as talkgroup selection by using the navigation
keys.
Selecting a talkgroup by using the folder search option:

) while the system is operating in the DMO Group mode.

2 Foldr Search from the menu and then press the Select key ( ).
10. The display will look like the following:
26
025-9659C
(line 1) talkgroup
(line 2)
(line 3)
11. Using the scroll keys (

), you may scroll through the available talkgroups
and subfolders contained in the Top Level folder. These will be displayed on line
1.
12. Press the Select key ( ) to make the talkgroup displayed on line 1 the currently
selected talkgroup. The left-arrow then disappears from line 1 of the display.
Press and hold the Cancel key ( ) for 1 second in order to exit the folder
selection process without changing the currently selected folder.
Private Mode
Note
Private call operation is only available when the system is

operating in the TMO mode. If you attempt to enter the Private
mode while the system is operating in DMO mode, the message
Service Restricted is displayed for 3 seconds and then reverts
to a DMO Group mode display.
The Group LED is Off
The Private LED - On solid, in Private mode with no missed calls, or there is an
incoming or active Private call
- Blinking, no incoming or active Private call, but there are
missed Private calls
The Private mode display shows the label Private Number on line 1 and the last
private radio ID used (ISSI or alias) on line 2.
(line 1) Private Number

(line 2) HH Humphrey
(line 3)
The Private call mode times out after 30 seconds of no activity. The system and
the display revert to the idle condition for TMO Group mode operation.
Alpha Search
Use this feature to locate a contact alias in the contacts list.
27
Operation
Placing a private call by using the alpha search option:

) while the system is operating in the Private mode.

2. From the Private menu displayed, use the scroll keys (
1 abc Find from the menu and then press the Select key ( ).
Note
IF the contacts list is empty, the display will show the message
No Contacts on line 1, and lines 2 and 3 are empty. After 3
seconds, it returns to the Private Menu.
3. The display on the remote will show the first contact alias from the alphabetically
sorted list. It will show the first non-blank contact of the five possible types:
Private, PABX, Mobile, Work, or Home Number.
(line 2) Richard Nixon
(line 3) 10039
(type)
(contact alias)
(ISSI, PABX number, or phone number)
4. Press any of the dial keypad keys to find a contact alias:

For example, pressing 2 selects the first alphabetically sorted contact alias
starting with A, if one exists. If no A entries exist, the first B is selected. If
no B entries exist, the first C is selected. If none of A, B, and C exist,
No Contacts is displayed on line 1, with lines 2 and 3 blank.
press of 2 looks for, in this order, A, B, C. No Contacts is displayed in
each case if none of A, B, and C exist.
forth. Pressing the digits 0 or 1 selects contact aliases beginning with
numbers. Pressing the * or # keys selects contact aliases beginning with
symbols. All of the contact aliases will be displayed as shown in step 3.
5. Additional presses of the dial keypad keys will display different contacts
) may be used to move up or down through the contact
types (Private, PABX, Mobile, Work, or Home) for the displayed contact. Only
non-blank contact numbers are shown. If your starting point is the first number
for a contact, then pressing the left arrow ( ) moves you to the last number for
the previous contact in the list, while pressing the right arrow ( ) moves you to
the next number for the current contact. When you reach the last number for the
current contact, pressing the right arrow again moves you to the first number of
the next contact.
7. Once you find the contact number you are looking for, press the Select key ( )
to initiate a Private call to that ISSI. You may press the Cancel key ( ) at any
time to abandon the selection process.
The Select key ( ) is ignored if the No Contacts message is displayed
28
025-9659C
Once the Select ( ) has been pressed to start a Private call, the TX ( TX )
key or PTT bar is ignored until the connection is made and voice audio may
be transmitted
If the called radio does not answer, the message No Answer is displayed
on line 1 for 3 seconds and then reverts Private Number
If 30 seconds elapses without activity, then the Private mode is abandoned
with the previously selected talkgroup redisplayed on line 2 with line 1
showing the folder
8. The Private call may be terminated in one of the following ways:
Press the Cancel key (
) to end the call

The far end disconnects, the display shows the message Call Ended for 3
seconds and reverts to the Private mode
The call times out on 30 seconds of no activity, display shows the message
Call Cancelled for 3 seconds and reverts to the Private mode
Location Search
Use this feature to locate a contact alias in the contacts list.
Finding a contact number by means of the location find feature:

2 Locn Find from the menu and then press the Select key ( ).
3. If there are contacts, the display will show the first contact alias from the
location-sorted list. It will show the first non-blank contact type of the five
possible types Private, PABX, Mobile, Work, Home.
(line 1) Mobile Number
(line 2) 1
(line 3) Walt Mondale
(contact number type)

(list location / speed-dial number)
(contact alias)
If the Private key ( ) is pressed, the alias is replaced with the contacts ISSI
number. Subsequent presses of Private key ( ) toggles between the alias and
the contact number.
) to scroll back and forth through the five possible
contact types (Private, PABX, Mobile, Work, Home) for the displayed contact.
Only non-blank contact numbers are shown.
5. You may manually enter a location number by entering it from the numeric
keypad. You may enter up to three digits. Line 1 and line 3 of the display will go
blank as soon as you start entering digits. To move to the new location, press the
Select key ( ) after you enter the last digit.
If the list location has all five contact numbers blank or it does not exist, nearby
alternates are selected in this order of preference
(1) the next greater list location contact with at least one non-blank number
29
Operation
(2) the next smaller list location contact with at least one non-blank number
Each contact in the list may contain contact numbers for Private, PABX, Mobile,
Work, and Home Phone. Select the first of these that is not blank.
The Select key (
be transmitted
) is ignored if the No Contacts message is displayed

showing the folder
7. The Private call may be terminated in one of the following ways:
seconds and reverts to the Private mode
Call Cancelled for 3 seconds and reverts to the Private mode
) to end the call
Missed Calls
Whenever an incoming call is received while another active call is in process, the
unanswered call is written to the Missed Calls list. You may access this list to check on
calls missed.
Checking the missed call list for recent numbers:

3 Missed Calls from the menu and then press the Select key ( ).
3. If the list of recent missed calls is empty, the display will show List Empty on
line 1 with lines 2 and 3 blank for 3 seconds, and then will redisplay the Private
menu.
4. If the list is not empty, the most recent missed call is displayed along with the
number of new missed calls.
5. Recent calls of any non-Group calltype (including Private or PABX/Phone) are
displayed, not just recent Private calls. Use the scroll keys (
) to move
through and display the (up to 10) calls in the list. The right key ( ) moves to
older calls, the left key ( ) moves to more recent calls. The right key ( ) has
30
025-9659C
no effect once the oldest call is displayed; the left key (

the newest call is displayed.
) has no effect once
The numeric keys are ignored.
If 30 seconds elapses without activity and without a call being placed, then
recent calls display is abandoned and the display switches to the idle Group
calltype display.
) to return to the Private menu
be transmitted
showing the folder
7. Once any of the missed calls are displayed, all missed calls are flagged as old
meaning that the Private and Phone LEDs will no longer blink to indicate missed
calls.
Own Number
The following procedure allows you to display the base radios own ISSI number.
Displaying the base radio ISSI number:
1. Press the Menu key ( ) while the system is operating in the Private mode.
4 Own Number from the menu and then press the Select key ( ).
3. The display will show:
(line 2) 18
4. Press the Cancel key (
) to return to the Private calltype display.
This display will timeout and return to the idle Group calltype display after
30 seconds.
Scroll, Select, and the numeric keys are ignored.
31
Operation
Phone Mode
Phone LED - On - no missed phone calls, or there is an incoming or active call

Blinking - there are missed calls and no incoming or active call
Private LED - Off - there are no missed Private Calls

Blinking - there are missed Private Calls
Group LED - Off
In Phone mode the display initially shows the label Phone Mode on line 1, and
the last phone ID used (alias or phone number) on line 2
(line 1) Phone Number
(line 2) Dan Quayle (alias, if available, or PABX/phone number)
(line 3)
PABX/Phone calltype mode is only available in TMO mode. If the Radio is in

DMO when the Phone button ( ' ) is pressed, the display will show Service
Restricted for 3 seconds and revert to Group calltype display.
Pressing the scroll keys (
) cycles the display between Phone Number
and the last-used phone ID or PABX Number and the last-used PABX ID. This
distinction is only used when using last number redial or when placing a directdialed call. The system remembers both the last used PABX number and the last
used Phone number.
Last Number Redial

Placing a last-number-redial phone call:
1. Select the last-used PABX Number or the last used Phone Number by using the
scroll keys. (
)
2. Press the Select key to place the call (to the currently displayed phone number or
alias). The TX key ( TX ) or PTT bar is ignored until the call is completed and it is
possible to transmit voice.
3. Initially, the display shows Calling on line 1, the phone number or contact alias
on line 2, and line 3 is blank. The top line then switches to Ringing, and then to
PABX In Use or Phone In Use.
4. Press the TX key (
TX
) or use the PTT bar to talk.

used name/number.
32
) to disconnect the call. The display returns to the last-
The display shows Call Ended for 3 seconds if the far-end disconnects first,
then returns to the last-used name/number.
If the Phone call times out, it should behave like a Private call timeout -- with the
display showing Call Cancelled for 3 seconds and the last-used name/number.
PABX/Phone calltype mode times out after 30 seconds without activity, returns
to Group calltype mode.
025-9659C
Direct Dial
Placing a direct-dialed PABX or Phone call:
1. Select whether to make a direct-dialed PABX call or a direct-dialed Phone call
by using the scroll keys. (
).
2. Use the numeric keypad to direct-dial the phone number. The Cancel key ( )
may be used as a backspace key. The phone number may be up to 24 digits long
and may include numbers, as well as the * and # characters. If more than 13
digits are entered (position 14 is the underscore cursor), the digits scroll to the
left and drop off the left side. If 24 digits are entered, the 24th digit replaces the
cursor and no additional digits are accepted. If all entered digits are erased by the
Cancel key ( ), last-used PABX or Phone contact alias or phone number is
redisplayed.
TX

used name/number.
) to disconnect the call. The display returns to the last-
Speed Dial
Placing a speed-dial PABX/Phone call:
1. While in the Phone (or PABX) mode, use the numeric keypad to enter a speeddial number. The Cancel key ( ) may be used as a backspace key. If all entered
digits are erased by the Cancel key ( ), the last-used PABX/phone alias or
number is redisplayed. Valid speed dial numbers are the Contacts List entry
number from 1 to 999. Press the Phone key ( ' ) after the last digit of the speeddial number to look up the entered speed dial number.
2. If the speed-dial number entered is outside the range of valid speed-dial numbers
(1 to 999), or if the number entered is not in the contacts list, or if the speed-dial
numbers entered contains the characters * or #, the display shows Bad
Speed Dial on line 3. Display lines 1 and 2 do not change. The digits entered on
line 2 may be further edited.
33
Operation
3. The display will show the contact alias if the speed-dial number is valid. If the
display was showing PABX Number, the PABX number from the contact list
will be displayed. If the display was showing Phone Number, the Mobile
number, Work number, or Home number from the contact list will be displayed
(the first one of these that is not blank, if at least one is not blank).
(line 1) PABX Number
(line 2) 234_
(line 3) Al Gore
If the Phone key ( ' ) is pressed again, the alias is replaced with up to the first 14
digits of the phone number. Subsequent presses of the Phone key ( ' ) toggle
between the alias and the phone number:
(line 1) PABX Number
(line 2) 234_
(line 3) 345
If the contacts list is empty for the speed-dial number entered for the contact type
selected, the display shows Empty Entry on line 3.
4. Once the speed-dial number has been used to look up a valid contact, use the
scroll keys (
) to select the proper number type to place your PABX/Phone
call from the entries available for the contact.

8. Press the Cancel key ( ) to disconnect the call. The display returns to the lastused name/number.
TX
Alpha Search
Use this feature to locate a contact alias in the contacts list. Any type of contact from the
list may be called including Private, PABX, Mobile, Work, and Home phone numbers.
Placing a private call by using the alpha search option:
34
) while the system is operating in the Phone mode.
025-9659C
2. From the Phone menu displayed, use the scroll keys (

1 abc Find from the menu and then press the Select key ( ).
Note
IF the contacts list is empty, the display will show the message
No Contacts on line 1, and lines 2 and 3 are empty. After 3
seconds, it returns to the Phone Menu.
3. The display on the remote will show the first contact alias from the alphabetically
sorted list. It will show the first non-blank contact of the five possible types:
Private, PABX, Mobile, Work, or Home Number.
(line 2) Richard Nixon
(line 3) 10039
(type)
(contact alias)
(ISSI, PABX number, or phone number)
4. Press any of the dial keypad keys to find a contact alias:

For example, pressing 2 selects the first alphabetically sorted contact alias
starting with A, if one exists. If no A entries exist, the first B is selected. If
no B entries exist, the first C is selected. If none of A, B, and C exist,
No Contacts is displayed on line 1, with lines 2 and 3 blank.
press of 2 looks for, in this order, A, B, C. No Contacts is displayed in
each case if none of A, B, and C exist.
forth. Pressing the digits 0 or 1 selects contact aliases beginning with
numbers. Pressing the * or # keys selects contact aliases beginning with
symbols. All of the contact aliases will be displayed as shown in step 3.
5. Additional presses of the dial keypad keys will display different contacts
) may be used to move up or down through the contact
types (Private, PABX, Mobile, Work, or Home) for the displayed contact. Only
non-blank contact numbers are shown. If your starting point is the first number
for a contact, then pressing the left arrow ( ) moves you to the last number for
the previous contact in the list, while pressing the right arrow ( ) moves you to
the next number for the current contact. When you reach the last number for the
current contact, pressing the right arrow again moves you to the first number of
the next contact.
The Select key (
be transmitted
35
Operation

showing the folder
8. The Phone call may be terminated in one of the following ways:
seconds and reverts to the Phone mode
Call Cancelled for 3 seconds and reverts to the Phone mode
) to end the call
Location Search
Use this feature to locate a contact alias in the contacts list. Any type of contact from the
list may be called including Private, PABX, Mobile, Work, and Home phone numbers.
Finding a contact number by means of the location find feature:
) while the system is operating in the Phone mode.

2. From the Phone menu displayed, use the scroll keys (
2 Locn Find from the menu and then press the Select key ( ).
3. If there are contacts, the display will show the first contact alias from the
location-sorted list. It will show the first non-blank contact type of the five
possible types Private, PABX, Mobile, Work, Home.
(line 1) Mobile Number
(line 2) 1
(line 3) Walt Mondale
(contact number type)

(list location / speed-dial number)
(contact alias)
If the Phone key ( ' ) is pressed, the alias is replaced with the contacts ISSI
number. Subsequent presses of Phone key ( ' ) toggles between the alias and the
contact number.
) to scroll back and forth through the five possible
contact types (Private, PABX, Mobile, Work, Home) for the displayed contact.
Only non-blank contact numbers are shown.
5. You may manually enter a location number by entering it from the numeric
keypad. You may enter up to three digits. Line 1 and line 3 of the display will go
blank as soon as you start entering digits. To move to the new location, press the
Select key ( ) after you enter the last digit.
If the list location has all five contact numbers blank or it does not exist, nearby
alternates are selected in this order of preference
(1) the next greater list location contact with at least one non-blank number
36
025-9659C
(2) the next smaller list location contact with at least one non-blank number
Each contact in the list may contain contact numbers for Private, PABX, Mobile,
Work, and Home Phone. Select the first of these that is not blank.
to initiate a Phone call to that ISSI. You may press the Cancel key ( ) at any
The Select key (
be transmitted
on line 1 for 3 seconds and then reverts Phone Number
If 30 seconds elapses without activity, then the Phone mode is abandoned

showing the folder
7. The Phone call may be terminated in one of the following ways:
seconds and reverts to the Phone mode
Call Cancelled for 3 seconds and reverts to the Phone mode
) to end the call
Missed Calls
Since the most-recent missed calls list mixes Private, PABX, and Phone calls, accessing
the list of recent missed calls works exactly the same when accessed from the Private
mode/menu or the PABX/Phone mode/menu.
Please see the section Missed Calls on page 30.
Message Send Mode

The Message Send key ( + ) is used to send both status and predefined text messages.
Sending status or text messages is not available if the radio is in DMO. If the Message
Send key ( + ) is pressed while in DMO mode, the display will show Service
Restricted for 3 seconds, then return to the previous display.
The M390-P Radio Interface remembers the last-used destination to which a status or text
message was sent. This allows for not specifying a destination for most messages if the
destination is the same.
37
Operation
Sending a status message:

1. Press the Message Send key ( + ) in any TMO calltype mode (Group, Private, or
PABX/Phone) to enter Status mode.
2. The Message Send LED will turn on. It will stay on until the system exits the
Message Send mode. Press one of Group, Phone, or Private keys to exit Message
Send mode. Pressing Message Send again does not exit Message Send mode.
3. A Message Type menu appears with two options 1 Status Msg, 2 Text
Message.
(line 1) Message Type
(line 2) 1Status Msg
(line 3) 2 Text Message
Note
While the Menu key was not used to make this menu appear, the
LED next to the Menu key may come on once it does. That is
normal.
4. Select item 1 Status Msg using the scroll keys (

), and press the Select
key ( ). Alternatively, you may press the press 1 key.
5. The display will show Select Status on line 1 and the most recently used status
alias on lines 2 and 3:
(line 1) Select Status
(line 2) 2
(line 3) On Patrol
(location in status list, blank if not in list)

(status text, or number if not in list)
6. Select your status message in one of three ways:
Use the scroll keys (

) to move through the list of available status
messages in location order. The status locations and aliases are displayed on
lines 2 and 3, respectively.
Use the numeric keys to enter a status entry number (the entry number in the
status messages list). The digits are displayed on line 2 as they are entered.
When the digits entered match a valid status entry number, the matching alias
is displayed. If the digits do not match an entry number / list location, line 3
is blank.
Use the numeric keys to enter a status ID number. This can be 0 or in the
range 32768 to 61439. If five digits are entered, but the number is outside the
range of 32768 to 61439, the display will show Invalid ID on line 3. The
digits on line 2 may be further edited to correct this. If digits are entered, but
the entered number does not exist in the status list, line 3 of the display will
be blank. It is possible to transmit an undefined status, as long as it is within
the range of valid status numbers.
7. If no digits are entered on line 2, or if digits entered have been deleted with the
Cancel key ( ), pressing the Cancel key ( ) again exits Message Send mode
and enters idle Group calltype mode.
8. Transmitting the status message:
38
025-9659C
Using the last destination: Press TX ( TX ) key or PTT bar to send the
selected status to the most recently used message-send destination. That may
be to a talkgroup or to a private contact.
If the status entered does not exist in the status list either as a valid location
or as a valid status ID, and if the digits entered are not a valid status, then the
TX ( TX ) key and PTT bar are ignored.
Selecting a new destination: Press the Select key ( ) to select a new

destination. A Message Dest menu appears with two options, 1 Private
and 2 Group.
(line 1) Message Dest
(line 2) 1Private
(line 2) 2 Group
9. To send to a Private destination, select menu item 1 Private using the scroll
keys (
), and press the Select key ( ). Or, press 1.
The system now enters a mode that works much the same as an outgoing Private
call for selecting the destination used. The initial display will be the last-used
Private voice call contact/ISSI:
(line 3)
(last-used Private voice call alias or ISSI)
Please see Private Mode starting on page 27 for the how-to of selecting a new
destination. Once a private destination has been selected, proceed to step 11 to
send the message.
10. To send the message to a Group, use the scroll keys (
) to select menu item
2 Group and then press the Select key ( ).Or, press 2.
The system now enters a mode that works much the same as selecting an
outgoing Group call for the destination. The initial display will be the currentlyselected talkgroup folder and talkgroup:
(line 2) talkgroup (alias if available or GSSI)
(line 3)
Please see TMO Group Mode starting on page 19 for the how-to of selecting a
new destination. Once a talkgroup destination has been selected, proceed to step
11 to send the message.
11. Press the Select key ( ) to send the selected status message to the selected
destination. That may be to a talkgroup or to a private contact.
The display will change to Sending Message briefly, then change to

Message Delivered for 3 seconds if the transmission was successful.
If the transmission is unsuccessful, after displaying Sending Message

briefly, the display will show Msg Failed for 3 seconds on line 1 with the
private destination alias or ISSI on line 2. If the destination was a talkgroup,
line 2 is blank.
39
Operation
Send Message mode exits and enters Group calltype mode after a message
transmission attempt, or enters Group calltype mode after a 30 second
timeout without activity.
The selected destination is remembered for the next time status or a text
message is sent without selecting a destination.
Sending a text message:

1. Press the Message Send key ( + ) in any TMO calltype mode (Group, Private, or
PABX/Phone) to enter Status mode.
2. The Message Send LED will turn on. It will stay on until the system exits the
Message Send mode. Press one of Group, Phone, or Private keys to exit Message
Send mode. Pressing Message Send again does not exit Message Send mode.
3. A Message Type menu appears with two options 1 Status Msg, 2 Text
Message.
(line 1) Message Type
(line 2) 1Status Msg
(line 3) 2 Text Message
Note
While the Menu key was not used to make this menu appear, the
LED next to the Menu key may come on once it does. That is
normal.
4. Select item 2 Text Message using the scroll keys (

key ( ). Alternatively, press the 2 key.
), and press the Select
5. If no predefined messages exist, the display will show No Predefined for 3

seconds, the will return to the Message Type menu, 1 Status Msg, 2 Text
Message. Otherwise, the first predefined message will be displayed:
(line 1) Select Message
(line 2) msg alias
(line 3) 1st 14 chars o
(text message alias)

(first 14 characters of the text message)
Press the scroll keys (

) to scroll to the previous or next message in the list
of predefined text messages. Press the Cancel key ( ) to return to the previous
Message Type menu, 1 Status Msg, 2 Text Message. The display will exit
the Send Message mode entirely after a 30 second timeout.
6. Transmitting the text message:
40
Using the last destination: Press TX ( TX ) key or PTT bar to send the
selected text to the most recently used message-send destination. That may
be to a talkgroup or to a private contact.
If the text entered does not exist in the text message list, then the TX ( TX )
key and PTT bar are ignored.
Selecting a new destination: Press the Select key ( ) to select a new
destination. A Message Dest menu appears with two options, 1 Private
and 2 Group.
025-9659C
(line 1) Message Dest

(line 2) 1Private
(line 2) 2 Group
7. To send to a Private destination, select menu item 1 Private using the scroll
keys (
), and press the Select key ( ). Alternatively, press 1.
The system now enters a mode that works much the same as an outgoing Private
call for selecting the destination used. The initial display will be the last-used
Private voice call contact/ISSI:
(line 3)
(last-used Private voice call alias or ISSI)
Please see Private Mode starting on page 27 for the how-to of selecting a new
destination. Once a private destination has been selected, proceed to step 9 to
send the message.
8. To send the message to a Group, use the scroll keys (
) to select menu item
2 Group and then press the Select key ( ).Or, press 2.
The system now enters a mode that works much the same as selecting an
outgoing Group call for the destination. The initial display will be the currently
selected talkgroup folder and talkgroup:
(line 2) talkgroup (alias if available or GSSI)
(line 3)
Please see TMO Group Mode starting on page 19 for the how-to of selecting a
new destination. Once a talkgroup destination has been selected, proceed to step
9 to send the message.
9. Press the Select key ( ) to send the selected text message to the selected
destination. That may be to a talkgroup or to a private contact.
The display will change to Sending Message briefly, then change to

Message Delivered for 3 seconds if the transmission was successful.
If the transmission is unsuccessful, after displaying Sending Message
briefly, the display will show Msg Failed for 3 seconds on line 1 with the
private destination alias or ISSI on line 2. If the destination was a talkgroup,
line 2 is blank.
Send Message mode exits and enters Group calltype mode after a message
transmission attempt, or enters Group calltype mode after a 30 second
timeout without activity.
The selected destination is remembered for the next time status or a text
message is sent without selecting a destination.
41
Operation
Message Mail Mode

The Message Mail LED (next to the Message Mail key + ) will be on whenever there
are unread new messages received. Messages include all incoming text messages and
status messages.
The effects of various keys in the Message Mail mode:
Private ( ), Phone ( ' ), Group ( ), DMO ( I* ), Emergency ( ) -- These

keys leave Message Mail mode and execute their usual functions. There is no
return to Message Mail mode from these functions. DMO and Emergency leave
the system in Group calltype mode.
Message Send ( + ) -- This key exits Message Mail mode and executes Message
Send mode.
The keypad buttons for 0 to 9, *, and # are ignored
Intercom ( ), Mute ( ), and Secure ( ) -- These keys have their usual

effects, but do not interfere with the user interface.
Checking your incoming mail messages:

1. Press the Message Mail key ( + ) in any calltype mode (Group, Private, or
PABX/Phone) to enter Message Mail mode. The pre-existing calltype mode
remains in the background while in Message Mail mode the user can carry on a
Private, PABX/Phone, or Group conversation while in Message Mail mode using
TX ( TX ) key or PTT bar to transmit. If the pre-existing calltype mode is Private
or PABX/Phone, and there is no call in progress, the TX ( TX ) key and PTT bar
are ignored.
2. If the radio is in DMO, the display will show Msg Reception Blocked for three
seconds, then, if there are messages, the display will show the number of new
and old messages:
(line 1) New: x
(line 2) Old: y
This display will persist for 3 seconds, unless aborted by the Select key ( ). If
there are no messages, the display will show No New/Old Messages, then exit
Message Mail mode after three seconds.
3. The display will show the message number, New or Old, the alias or ISSI of
the message sender, and the first up-to-14-characters of the most recently
received new message, or if there are no new messages, the most recently
received old message:
(line 1) 1 New:
(message number and New/Old indication)
(line 2) Knut
(alias if available from contact list or ISSI of sender)
(line 3) First line of
(first up to 14 character of the message)

) cycle through the available messages showing
new/unread first, and old/read messages second. If there is only one message, the
display shows Only One Message if an arrow key is pressed. The right key
( ) moves to older, higher-numbered messages, rolling around to the newest
42
025-9659C
message after the oldest is reached. The left key ( ) moves to newer, lowernumbered messages, rolling around to the oldest message after the newest is
reached.
5. The Cancel key (
) will exit Message Mail mode.
6. The Select key ( ) will select the message. The message will be displayed on
all three lines of the display. The arrow keys are used to scroll back and forth
through the message three lines at a time. Words in the message are not wrapped
or hyphenated unless they are longer than 14 characters. If the message is a status
message for which no alias has been defined, it will be displayed on line 1:
Status:33009 with lines 2 and 3 blank. Press the Cancel key ( ) to return to
the list of messages. The display will be as before, except that the message just
viewed will be Old rather than New.
7. When the list of messages is active as described in item 3 above, the user may
press the Menu key ( ) to bring up a three-item Message menu: 1 Read,
2 Erase, 3 EraseAll. Use the scroll keys (
) and Select key ( ), or
numbers keys to select a menu item. Use the Cancel key ( ) to go back to the
item message list.
If 1 Read is selected, the message is displayed as described previously as if
the Select key ( ) was pressed.
If 2 Erase is selected, Message Erased is displayed (for 3 seconds), and
the display returns to the message list.
If 3 EraseAll is selected, the display will show Erase Inbox? on line 1
with line 2 blank. Pressing the Cancel key ( ) aborts the erase, pressing the
Select key ( ) proceeds with the erase.
If all messages are erased either by erasing all, or by erasing the last
remaining message, the display shows No New/Old Messages for 3
seconds, then Message mode exits.
43
Operation
Additional Model 390 Remote Functions

Function
Intercom Key
Description
Intercom mode allows users at various Model 390 Remotes to talk to one
another without keying the radio and tying up a channel.
To enter intercom mode:
1. Press the Intercom key. The Intercom LEDs on all the Model 390
Remotes will flash.
2. To talk to someone at another Model 390 Remote, press and hold the
Transmit key while speaking into the front panel microphone, or remove
the handset from the cradle and press and hold the PTT bar while
speaking into the handset. While any Model 390 Remote is sending
audio, the Intercom LEDs on all the Model 390 Remotes turn on steady.
3. To listen for a response, release the Transmit key or the PTT bar.
4. To exit intercom mode, press the Intercom key on any Model 390
Remote. The Intercom LEDs will all turn off.
As long as the Intercom LED is flashing, the system is in intercom mode, and
pressing the Transmit key or the PTT bar does not key the radio, but only
transmits to the other Model 390 Remotes on the system. While listening in
the intercom mode, receive audio from the radio can still be heard.
If no key is pressed on any Model 390 Remote for 30 seconds, intercom mode
times out, and the system returns to normal operation.
Intercom mode may be disabled through system programming. For
information on disabling intercom mode for a single Model 390 Remote, see
Remote Hardware Configuration on page 56.
Mute Key
To mute the receive audio of any Model 390 Remote, press the Mute key.
The Mute LED will turn on and a positive indication beep will be heard from
the remote to indicate that the receive audio is muted. Note that mute mode
does not time out and that it does not affect any other Model 390 Remotes. To
unmute the audio, press the Mute key again, and the Mute LED turns off.
Secure Mode Key
Secure mode allows a user at one Model 390 Remote to talk to someone over
the air without anyone at parallel Model 390 Remotes hearing either side of
the conversion or being able to control the radio. It effectively locks these
users out, leaving one person in full control of the radio.
NOTE: Even in secure mode, communications over the channel occur
normally, giving no additional security beyond that which the radio provides.
To enter secure mode, press the Secure Mode key. The Secure Mode LED
comes on. The Secure Mode LEDs on all the other Model 390 Remotes blink
to indicate that they cannot control the radio. The Mute LEDs also illuminate
on all the Model 390 Remotes except the one that initiated secure mode to
indicate that their receive audio is being muted.
The radio may be controlled as usual by the person who initiated secure
mode, and current radio status continues to be displayed on all Model 390
Remotes.
As long as the Secure Mode LED is on, users at all other Model 390 remotes
44
025-9659C
Additional Model 390 Remote Functions
Function
Description
will be unable to receive audio or key the radio.
To exit secure mode, the initiator must press the Secure Mode key again. If
no keys are pressed on the initiating Model 390 Remote within 60 seconds,
however, secure mode times out, and the system returns to normal operation.
Additionally, returning to normal operation when the secure mode initiator
hangs up the handset can be set in system programming.
Secure mode may be disabled for all remotes in system programming. See
Deskset Parameters on page 84.
For information on disabling the secure mode for an individual Model 390
Remote, see Remote Hardware Configuration on page 56.
Supervisor
Any number of Model 390 Remotes in a system may be configured as

Supervisors. These remotes are immune from the effects of secure mode. In
other words, when another Model 390 Remote initiates secure mode, all
Supervisor remotes are still able to hear both sides of the conversation and
control the radio.
Furthermore, when a Supervisor remote initiates secure mode, the mode does
not time out.
For more information on configuring Model 390 Remotes, see Remote
Hardware Configuration on page 56.
Supervisor Takeover
There are two types of supervisor takeover:

1) A Supervisor remote may be configured so that it can kill an
undesirable call without waiting for keys to be released.
2) Any remote (Supervisor or not) may be configured so that it can
physically disconnect downstream remotes from the system for a more
positive form of control.
Pressing the Secure Mode key initiates supervisor takeover.
The first type of supervisor takeover occurs when a Supervisor remote enters
secure mode. The second type of supervisor takeover requires that
supervisor takeover be selected in system programming. The FET output of
the remote is then used to control an external relay, which is used to
disconnect the downstream remotes. The output is a pull-to-ground and
remains active for as long as secure mode remains in effect.
For more information on using this output, see Remote Hardware
Configuration on page 56.
The FET output can alternatively function as an incoming call trigger. (see
the following entry: Incoming Call Trigger)
Incoming Call Trigger
If the disconnect-type supervisor takeover function is not used, a setting in

system programming allows the FET output on remotes to be used to trigger
an alarm or other notification of an incoming private and/or emergency call.
For more information on using this output, see Remote Hardware
45
Operation
Function
Description
Adjacent Deskset Muting
When two or more Model 390 Remotes are located in the same room or
within earshot of one another, audio feedback may be a problem. When one
user keys the radio, the audio will be heard at the other Model 390 Remote
and may cause feedback to the first. To prevent this, each Model 390 Remote
may be individually configured to mute its receive audio while another Model
390 Remote is transmitting.
For more information on enabling this option, see Remote Hardware
Radio Reset
+
Sometimes it is desirable to reset the radio remotely, usually as a last resort.

By pressing the Mute and Cancel keys on a radio-reset-enabled remote, the
radio interface will attempt to cycle power on the radio. All users will receive
a notification before this takes place.
It should be emphasized that this feature is designed to be a last resort method
of gaining control of the radio. The user should probably attempt to force the
radio to re-register by changing modes first. If the user has to perform this
task often, it may be a symptom of some other problem with the radio or
radio settings.
For more information on configuring the Model 390 Remote, see Remote
Hardware Configuration on page 56. In addition see Deskset Parameters on
page 84.
Firmware Versions
(displayed at the remote)
+
The Model 390-P Desktop Remote is capable of displayed the versions of

firmware currently in use by the Remote itself, the Radio Interface unit, and
the MTM800E radio.
Desktop Remote - Remove power from the Desktop Remote, and then
power it up again. Once the remote clears reset, it will show its
firmware part number and version number on the second line for the
display for approximately 5 seconds. For example: 601-1045 v2.0
Radio Interface Unit - Press the Clear and Select keys on the remote
at the same time. The Desktop Remote will display the Radio Interface
firmware version on its first line of text for approximately 30 seconds.
For example: S/W: 2.0.252
MTM800E - Press the Clear and Select keys on the remote at the same
time. The Desktop Remote will display the MTM800E radio firmware
version on its second line of text for approximately 30 seconds. For
example: R17.0007412
For details on how to get Radio Interface firmware version information by

means of the browser programming, see Viewing the Firmware and
Configuration Versions on page 76.
46
025-9659C
LCD Icons
LCD Icons
The top row of the LCD displays icons to convey status information from the system and
the radio.
Icon
through
Description
Trunked-mode Scan List

This icon appears in the upper-left of the display when active. It indicates
which of the Trunked mode scan lists is in use. If this icon is absent, then the
radio is not scanning.
(Icon Not Used)
(Icon Not Used)
Antenna
This icon indicates service and single cell mode. When flashing, this icon
indicates that the radio could not get coverage.
Signal Strength
The three bars indicate the received signal strength (RSSI). Three full blocks
indicate maximum strength, whereas three empty blocks indicate a weak
signal. If the antenna icon flashes as well, then the radio may not be able to
get signal coverage.
In-Use Indicator
In the upper right corner of the LCD is the animated In-Use indicator. When
this icon is displayed, another Model 390 Remote is currently using and
controlling the radio. No key can be pressed (apart from the Mute or Secure
Mode keys on a Supervisor remote) until the controlling remote has finished
using the radio.
Communication Continuity Lost
This icon appearing in the remote LCD display indicates that the remote has
not received any data packets from the radio interface for 6 minutes or longer.
47
Operation
LEDs
See the following table for a summary of the LED indicators and their meanings.
Indicator
Color
Description
Stand-Alone LEDs
TX
Solid Red
System
Solid Yellow
Blinking Yellow
[Unlabeled Green LED]
Solid Green
Transmitting over the air

No Service
Attempting to register on system
Receiving a Private Mode Call
LEDs Next to Keys

Phone Call
Solid Red
Phone mode active
'
Blinking
There are missed phone mode calls
Direct Mode
Solid Red
Radio in direct mode of operation (DMO). (Many

radio features are not available during this mode)
I*
Message Send Mode
Off
Radio is in trunked mode of operation (TMO)
Solid Red
Radio ready to send status or predefined text

messages
Solid Red
Radio in group mode
Group Call
Off
Solid Red
Radio in emergency mode
Emergency
Blinking Red
Private Call
Solid Red
Radio in private mode
Blinking
There are missed private mode calls
Message Mail Mode
Solid Red
Remote is in Message Mail mode of operation
Blinking
There are new messages received
Menu
Solid Red
Remote is operating in Menu mode
Off
Intercom
Solid Red
Blinking Red
Mute
Solid Red
Off
Secure Mode
Solid Red
Blinking Red
48
Radio is not in Group mode

Radio has received an emergency call.
Menu mode is not active.

Transmitting in intercom mode
Intercom mode active
RX audio muted
Audio is not muted
Secure mode activated by user
Secure mode activated by another user
025-9659C
Audio Accessories
Audio Accessories
Accessory
Description
Desk Microphone
An external dynamic desk microphone may be connected to a Model 390

Remote to key the radio while the handset is on hook. If connected properly,
it will operate just like the front panel microphone.
External Amplified
Speaker
An external amplified speaker may be connected to a Model 390 Remote in

addition to, or in place of, its front panel speaker. The Volume knob
simultaneously adjusts both the volume of the external speaker and the
volume of the front panel speaker if connected.
Headset
An optional headset interface box may be used to plug a headset into a Model
390 Remote in place of the handset. Alternatively, a headset with flying leads
may be connected directly to screw terminals in the Model 390 Remote. In
the first case, the external headset interface box, the headset replaces the
handset. If the headset is interfaced by means of the screw terminals inside
the remote, then the headset is in parallel with the handset. There are three
possible setups for switching between the headset and the front panel speaker
and mic (or desk mic):
1. Permanently enable the headset, thereby permanently disabling the front
panel microphone and speaker as well as any desk microphone and
external amplified speaker. This involves shorting two screw terminals
together. The radio is taken on and off hook by lifting the handset from
and replacing it to its cradle.
2. Leave the handset in its cradle while using the front panel microphone and
speaker, then lift the handset off hook while using the headset. Use an
external closure to ground, such as a footswitch, to activate the headset.
Press the switch to use the headset. Release the switch to use the front
panel microphone and speaker. Again, the radios hook switch is
controlled by the handsets hook switch, regardless of the state of the
headset.
3. Use the jack sense signal on the optional headset interface box to activate
and deactivate the headset. Plug the headset into the box to use it, and
unplug the headset to use the front panel microphone and speaker. Just as
with the first possible setup, the radio hook switch is controlled by the
handsets hook switch, regardless of the state of the headset.
Footswitch
A footswitch may be used to control PTT for the front panel microphone or
an external desk microphone. Footswitches may also be used for headset PTT
and headset takeover. Headset takeover controls whether the headset or the
front panel mic and speaker are active.
Recorder
An external recording device may be used to record all TX and RX audio

from and to a Model 390 Remote. TX audio and RX audio are summed
together and presented to the Recorder Audio output. The recorder will be
activated whenever RX audio is present and whenever that Model 390
Remote is transmitting (over the air or in intercom mode).
49
Operation
50
025-9659C
Overview
Installation
!
Caution!
This equipment generates, uses, and can radiate radio frequency energy.
If not installed and used in accordance with the instruction manual and
commonly used radio practices, it may cause interference to radio
communications. Installation of the Model 390 TETRA/PEI Radio Remote
system should be accomplished by personnel who have experience with
remotes and radio systems.
Overview
Figure 5 shows a typical system installation, with the Model 390-P Radio Interface colocated with the radio. As shown in the figure, a modular telephone cable connects the
interface to a telephone wall jack. In-building telephone wiring connects that wall jack to
a punchdown block in a central location. In-building telephone wiring also runs from this
punchdown block to wall jacks near the desired locations of the Model 390 Remotes.
Finally, modular telephone cables connect the Model 390 Remotes to these wall jacks,
completing the circuit. The remotes can either sit on a desk or be mounted on a wall.
!
Caution!
The radio and the radio interface should be co-located whenever possible.
The interface should NOT be separately grounded. It is important that the
radio interface ground is through the radio interface cable and the radio.
Figure 5: Typical System Installation

M390
0
Remote
Radio
M390
Remote
M390
Remote
Punchdown
Block
Modular
Cable
Model 390-P
Radio
Interface
Wall
Jack
Wall Jacks
Modular
Cable
WALL
In-Building Telephone Wiring
51
Installation
Required Equipment
The only equipment required is some assorted hand tools. However, to install in-building
telephone wiring to the punchdown block and jacks, additional tools may be needed.
Installation Phases
Installing the Model 390 TETRA/PEI Radio Remote system can be broken down into
three phases:
1. Configuring system components
2. Installing and connecting system components
3. Initializing the system
Before starting to install the system, be sure to read through this entire section to become
familiar with the components, the system functions, and how different settings interact
with each other. Before starting, you should know which system functions you want to
enable for which remotes. For example, which remotes in the system are to be Supervisor
remotes?
Radio Requirements
!
Caution!
Do not plug the fist-microphone into the MTM800E or MTM5400 radio

control heads as this is known to cause audio distortion issues. The use of
a fist microphone causes the audio levels to drop dramatically requiring a
M390-P reset.
In order to work with the Model 390-P Radio Interface, a Motorola radio must:
52
Be a MTM800E radio with the following properties:
Be a Data Expansion Head model, or Desk/Dash model. If using the

Desk/Dash model, the radio must be a MTM800E equipped with the
GMLN3002 Junction Box accessory.
Be running Motorola firmware version R17.000.7412 only. Other versions of

radio firmware may or may not be fully compatible with the Model 390-P
Radio Interface.
Be a MTM5400 radio with the following properties:
Be a Data Expansion Head model, or Desk/Dash model. If using the

Desk/Dash model, the radio must be a MTM5400 equipped with the
GMLN5089 Junction Box accessory.
Running Motorola firmware version R27.00.7791 only, Other versions of

radio firmware may or may not be fully compatible with the Model 390-P
Radio Interface.
025-9659C
Phase 1 Configuring System Components

The first phase involves configuring the radio, the interface, and then the remote.
Radio Configuration
Use the radios configuration software to program the MTM800E or MTM5400 radio as
follows.
Parameter
Setting
Data Services | PEI Parameters | Baud Rate
38400
Data Services | PEI Parameters | Parity Bit
PARITY_NONE
Data Services | PEI Parameters | ETSI AT SDS/Status Format
Enabled
TMO Voice Services | Scanning Parameters | Scan Status
Disabled
TMO Voice Services | Emergency Options | TMO Group HotMic
Disabled
DMO Parameters | DMO Emergency Options | DMO Group HotMic
Disabled
Buttons, Keys and Accessories | Accessory | Active Accessory Selection
External
Buttons, Keys and Accessories | Accessory | External Accessory Type
Line In
Buttons, Keys and Accessories | Accessory | Control Head Rear

Alternative Accessory Connected
Unchecked or
Disabled
Only set the following if operating in a limited service area:

User Application | RVA/RVI | Limited Service Feature List | PEI
Enabled
Note
Talkgroups in the TMO Talkgroup List should have DGNA

Operations set to Static. The talkgroups should only be set to
Dynamic or Semi-Static if DGNA is necessary for that
talkgroup.
Interface Hardware Configuration

Configuring the Model 390-P Radio Interface consists of setting DIP switches on the
back and jumpers inside the product if necessary. The DIP switches and their functions
are described in Table 1.
53
Installation
Table 1: Model 390-P Radio Interface DIP Switches (702-0290)

Switch
Purpose
Positions
Network Parameter Select

This DIP SW selects whether to use the programmed network
parameters or the default network parameters. Refer to
Configuring the System on page 69 for more information.
UP - Programmed
DOWN - Default
IP Address Default
This DIP SW selects which IP address to use for the default.
Refer to Configuring the System on page 69 for more
information.
UP - 192.168.0.1
DOWN - 192.168.0.133
Unused
UP - Unused
DOWN - Unused
Fast Boot
This DIP SW enables or disables the power on RAM test.
UP - RAM test
DOWN - Fast Boot
The configurable jumpers and their functions are described in Table 2. Figure 6 shows
the approximate location of the jumpers.
Table 2: Model 390-P Radio Interface Jumpers (702-0290)
Jumper
54
Purpose
Positions
JP24
Failsafe
This jumper selects between normal operation and failsafe
operation. Failsafe operation is only needed if the products
firmware becomes corrupted. For normal operation leave the
jumper in position A.
A - Normal (default)
B - Failsafe
JP26
Loopback Test Enable

If jumper JP26 is in the B position on power up, the radio
interface unit enters into a loopback test. Normally this jumper is
left in the A position.
B - Enabled
JP27
Polarity
This jumper sets the data polarity used between the Model 390-P
Radio Interface unit and the desktop remote.
B - Inverted
JP29
Termination Select
The position of JP29 sets the impedance placed on the line by the
Model 390-P Radio Interface unit. This jumper is set according
to how many desktop remotes share the one radio interface. The
default position is A.
A - <5 remotes (default)

B - 6 to 10 remotes
C - >10 remotes
025-9659C
Figure 6: Location of Jumpers on the Interface PCB

FRONT
JP24
A
B
TP12
U9
TP16
U1
U46
U26
JP5
U2
U11
JP1
U47
TP5
RESET
U27
U41
U4
JP6
JP7
JP26
B
A
JP2
TP1
TP8
TP11
T4
JP27
A C B A
JP29
B
TP2
T5
F1
J4
J1
J2
P5
SW1
REAR
55
Installation
Remote Hardware Configuration

Configuring the remote consists of setting jumpers on the remotes PCBs if necessary.
The jumpers and their functions are described in Table 3 and Table 4. Figure 7 shows the
approximate location of the jumpers on the remotes main PCB.
Figure 7: Location of Jumpers on the Remotes Main PCB
To access the keypad PCB, remove the main PCB from the front half to the Model 390
remote desktop case.
56
025-9659C
Table 3: Configuration Jumpers on the Remote Main PCB (702-9892)

Jumper
Purpose
Positions
JP1
Reserved for Internal Use
Do Not Cut
JP2
Reserved for Internal Use
Do Not Cut
JP3
Supervisor:
This jumper determines whether or not the remote is a Supervisor
remote. Supervisor remotes are immune to the effects of secure
mode when initiated by others. Furthermore, when a Supervisor
remote initiates secure mode, it will not time out.
A - Not a Supervisor
(A = default)
B - Supervisor
JP4
Adjacent Deskset Muting:

If this feature is enabled, the RX audio of this remote will be
muted whenever another remote is transmitting. This is useful if
two or more remotes are located in the same room. In such a case,
feedback may occur when one of them transmits. To eliminate this
problem, Adjacent Deskset Muting should be enabled on the
remotes located together.
JP5
Radio Reset:
If the interface has been programmed (Refer to Deskset
Parameters on page 84 for more information.) to restrict radio
resetting, use this jumper to allow this remote to reset the radio.
JP6
Handset / Headset Earpiece:

This jumper sets earpiece audio gain to the proper level for either
the handset or a headset.
A - Handset (default)
B - Headset
JP7
Handset / Headset Mouthpiece:

This jumper sets mouthpiece audio gain to the proper level for
either the handset or a headset.
A - Handset (default)
B - Headset
JP8
External PTT:
This jumper determines how audio will be routed when the
external PTT input is activated. Audio is either taken from the
external desk mic input or from the front panel microphone.
Default = no jumper
installed
A - Desk mic PTT
B - Front Panel Mic PTT
JP9
Front Panel Speaker:

This jumper is used to disable the front panel speaker if an external
speaker is used. The front panel speaker connector plugs directly
onto this jumper in either position A or B.
Default = no jumper
installed
A - Enabled (default)
B - Disabled
JP10
Audio Test Points:

TP1, TP2, and TP3 provide a convenient place to monitor volume
levels during initial system setup.
A - Muting Disabled
(A = default)
B - Muting Enabled
A - Disabled (default)
B - Enabled
JP8 and JP9 do not come with a mini jumper installed.
57
Installation
Table 4: Configuration Jumpers on the Remotes Keypad PCB (702-9990)

Jumper
Purpose
Positions
JP1
Emergency Key:
If the trace shorting this jumper is cut, the Emergency key on this
remote is disabled. To re-enable the Emergency key at a later time,
simply short across this jumper.
Not Cut - Enabled

Cut - Disabled
JP2
Unused
Do Not Cut
JP3
Intercom:
If the trace shorting this jumper is cut, the Intercom key on this
remote is disabled. To re-enable the Intercom key at a later time,
Not Cut - Enabled

Cut - Disabled
JP4
Mute:
If the trace shorting this jumper is cut, the Mute key this remote is
disabled. To re-enable the Mute key at a later time, simply short
across this jumper.
Not Cut - Enabled

Cut - Disabled
JP5
Secure Mode:
If the trace shorting this jumper is cut, the Secure Mode key on this
remote is disabled. To re-enable the Secure Mode key at a later time,
Not Cut - Enabled

Cut - Disabled
Unused
Do Not Cut
JP6
Default position is Not Cut for all jumpers in this table.
Phase 2 Connecting System Components

Once all the components of the system have been configured, they must be installed and
connected properly. There are four aspects to this step: in-building wiring, radio
connections, interface connections, and remote connections. Do not apply power until all
the system components have been configured and connected (see Power-up on page 66).
In-building Wiring
The connection between the remotes and the radio interface requires three twisted pairs
of wires, 24 gauge or larger. Typically this would be in-building telephone wiring
terminating at modular wall jacks at the locations of the radio interface and each remote.
The modular cables supplied with the radio interface and remotes require 6-conductor
RJ11 jacks where pins 1 and 6 make a pair, 2 and 5 make a pair, and 3 and 4 make a pair.
The remotes may be connected in any configuration (star, T, or multi-drop) as long as no
remote is located more than 600 metres (electrically) from the radio interface.
58
025-9659C
Radio Connections
Follow the directions in the Motorola installation manual to install either variant of the
Motorola MTM800E radio (data expansion head model or desk/dash mount) or the
MTM5400 radio (data expansion head model or desk/dash mount). Be sure to turn the
radio off before connecting the radio interface.
The installation procedure requires the supplied Zetron interface cable appropriate to the
radio being used:
MTM800E use part number 709-7980
MTM5400 use part number 709-8019 (for the data expansion head model) or
the cable 709-7980 with the Junction Box GMLN5089 (for the desk/ dash mount
models)
These cables are about three feet long and have the following connections: DE-15 D-sub,
DE-9 D-sub, Motorola Accessory connector (either 16-pin or 26-pin).
Use one of the following two procedures, depending on whether you have the data
expansion head model or the desktop/dash-mount model:
Connecting the radio interface to the Motorola radio (with data expansion
head):
1. Using the supplied cable, connect the DE-15 D-sub connector into the correct
jack of the Model 390-P radio interface (Radio).
2. Connect the DE-9 connector to the Expansion Head Enh jack on the front of the
radio.
3. Connect the Motorola accessory connector to the accessory jack at the rear of the
radio.
Model 390-P
Radio Interface
Serial connection to Model 390 deskset
Zetron cable
709-7980 for MTM800E
709-8019 for MTM5400
15-pin
D-connector
16-pin or 26-pin
Motorola AUX-connector
+12 Vdc power supply
9-pin
D-connector
Motorola MTM800E or MTM5400

transceiver with Data Expansion Head
To antenna
59
Installation
Connecting the radio interface to the Motorola radio (desktop/dashmount

model):
This procedure requires the Motorola junction box GMLN3002A for MTM800E radios
and the junction box GMLN5089 for MTM5400 radios.
1. Connect Motorola junction box to the accessory connector at the rear of the
radio, using the appropriate Motorola cable.
MTM800E using a GMLN3002 Junction Box

GMKN4194 (2 meter cable)
MTM5400 using a GMLN5089 Junction Box

PMKN4103 (2 meter cable)
2. Using cable 709-7980, connect the DE-15 D-sub connector into the correct jack
of the Model 390-P radio interface (Radio).
3. Connect the DE-9 connector to the DATA jack on the junction box.
4. Connect the 16-pin Motorola accessory connector to the ACY jack on the
junction box.
Model 390-P
Radio Interface
Serial connection to Model 390 deskset
Zetron cable
709-7980 for MTM800E
or MTM5400 radios
15-pin
D-connector
16-pin Motorola
AUX-Connector
9-pin
D-connector
26-pin
D-connector
Motorola Junction Box

GMLN3002 = MTM800E
GMLN5089 = MTM5400
Cables:
GMLN3002 = GMKN4192
GMKN4193
GMKN4194
GMLN5089 = PMKN4103
PMKN4102
PMKN4101
16-pin or 26-pin
Motorola AUX
+12 Vdc power supply
To antenna
Motorola MTM800E or MTM5400

dash mount or desktop transceiver
60
025-9659C
Do not apply power until all the system components have been configured and connected
(see Power-up on page 66).
Interface Connections
The radio interface should be co-located with the radio whenever possible. It is connected
to the radio with one of the Zetron supplied radio interface cables.
For the MTM800E mobile radio use Part Number 709-7980 (see Figure 9)
For the MTM5400 mobile radio use Part Number 709-8019 (see Figure 10)
Figure 8: Rear Panel of the Model 390 Radio Interface

Desk
Radio
Ethernet
A B C D
+13.5VDC/GND
Interface to MTM800E Connections

To connect the interface to the MTM800E, complete the steps listed under Radio
Connections (page 59) using Zetron Radio Interface Cable 709-7980:
Table 5: Radio Interface Cable Pinout (709-7980)
M390 Signal
1
6
11
1
6
Wire Entry View
Wire Entry View
1
2
15
16
Wire Entry View
P1 Pin
Wire Color
P2 Pin
P2 Function
Digital Ground
13
Drain
Ground
RX Data In
Black
Radio RXD Out
TX Data Out
Red
Radio TXD In
CTS In
10
Green
Radio CTS Out
RTS Out
White
Radio RTS In
DTR Out
DSR IN
P3 Pin
P3 Function
RX Audio + In
Green
11
Radio RX Aud. Out
TX Audio + Out
White
Radio TX Aud. In
RX Audio -
Drain
Radio Analog GND
TX Audio - Out
A Power In
14
Red
13
Radio SWB+ Out
Ground
15
Black
Radio Power GND
(jumper on P1)
Yellow
Red
102
Radio Ext. Alarm In
Radio Ignition In
1 - On connector P2, pins 4 and 6 are connected to each other by jumper.

2 - On connector P3, pins 4 and 10 are connected to each other by the yellow and red wires.
61
Installation
Figure 9: Radio Interface to MTM800E Connection (709-7980)

DB Sub
15-pin
DB Sub
9-pin
P1
P2
Connects to Expansion Head Enh
or DATA
Connects to Model 390-P

Radio Interface marked Radio
P3
Motorola 16-pin
AUX connector
Yellow Ext. Alarm In

Red Ignition In
Interface to MTM5400 Connections

To connect the interface to the MTM5400, complete the steps listed under Radio
Connections (page 59) using Zetron Radio Interface Cable 709-8019:
Table 6: Radio Interface Cable Pinout (709-8019)
1
6
11
1
6
Wire Entry View
Wire Entry View
Wire Entry View
P1 Pin
Wire Color
P2 Pin
Digital Ground
13
Drain
Radio Ground
RX Data In
Black
Radio RXD Out
TX Data Out
Red
Radio TXD In
CTS In
10
Green
Radio CTS Out
RTS Out
White
Radio RTS In
M390 Signal
1
2
25
26
P2 Function
DTR Out
DSR In
P3 Pin
P3 Function
RX Audio + In
Green
14
Radio RX Audio Out
TX Audio + Out
White
11
Radio TX Audio IN
RX Audio In -
Drain
12
Radio Analog Ground
TX Audio Out -
A Power In
14
Red
Radio SWB+ Out
Ground
15
Black
(jumper on P1)
Radio Power Ground
26
Radio Ext. Alarm In
25
Radio Ignition In
1 - On connector P2, pins 4 and 6 are connected to each other by jumper.

2 - On connector P3, pin 26 and pin 25 are connected to each other by the yellow and red wires.
62
025-9659C
Figure 10: Radio Interface to MTM5400 Connection (709-8019)

DB Sub
15-pin
DB Sub
9-pin
P1
Connects to Model 390-P

Radio Interface marked Radio
P2
Connects to Expansion Head Enh

or DATA
P3
Yellow Ext. Alarm In

Red Ignition In
Motorola 26-pin
AUX connector
Interface to Remote Connections

Connect the 6-conductor modular cable to the 6-pin modular socket (RJ11) on the rear of
the interface and to the wall jack.
Remote Connections
Figure 11 shows the connectors on the remotes main PCB for power, the in-building
telephone wiring, and audio accessories and the FET output, which is used for supervisor
takeover or incoming call triggering.
Power
Power must be supplied to the Model 390 Remote through TB1 on its main PCB. If a 12
Vac wall transformer is used, connect it to pins 1 and 2 of TB1. If a 12 Vdc supply is
used, connect the positive side to pin 1 and the ground side to pin 3 of TB1. Do not apply
power until all the system components have been configured and connected (see Powerup on page 66).
Figure 11: Connectors on the Remote Main PCB
63
Installation
Remote-to-Interface Connections
Use the supplied 6-conductor modular cable to connect J6 on the remotes main PCB to
the in-building wiring that runs to the radio interface.
Audio Accessories
Use TB3 on the remotes main PCB to connect optional audio equipment, such as a desk
mic, headset, footswitch, external amplified speaker, and recorder. A pin out of TB3 is
given in Table 7. Details on connecting the TB3 pins are given in Table 8.
FET Output
TB3 pin 12 is used for a supervisor takeover or incoming call trigger relay. Details on
connecting the TB3 pin 12 are given in Table 8.
Table 7: Pinout of TB3 on the Remote Main PCB
Pin #
Function
In / Out
External PTT
Input
Desk mic audio
Input
Ground
Headset mic
Input
Headset PTT
Input
Headset takeover
Input
Headset speaker
Output
Ground
External speaker
Output
10
Recorder audio
Output
11
Recorder enable
Output
12
Supervisor takeover/incoming call trigger
Output
Wall Mounting a Remote

Remotes may sit on a desk or be mounted on a wall.
Note
64
The Model 390, as shipped, does not include a wall mount

handset clip. Before starting this procedure, call Zetron Customer
Care group at (425) 820-6363 and request the following part
numbers: 415-0705 (clip), 220-0007 (screw).
025-9659C
Mounting a remote to a wall:

1. Remove the back cover, rotate it 180 and reattach it.
2. Carefully remove the clear plastic insert under the handset used to cover the
phone number blank.
3. Insert the handset clip (415-0705) into the socket that the plastic insert was
covering. Be sure that the tooth to support the handset is facing out and that the
screw hole matches up with the one in the faceplate.
4. Use the screw (220-0007) provided with the clip to secure the clip. Cover the
screw by replacing the plastic insert in its original position.
5. Use the holes on the back cover to mount the remote to the wall.
Table 8: Connections for TB3 on the Remote Main PCB
Function
Desk Microphone
Connections
Connect the audio signal from the desk microphone to TB3 pin 2 (Desk Mic
Audio). If there are two audio lines, connect one to TB3 pin 2 and the other
one to TB3 pin 3 (Ground).
Connect the PTT signal to TB3 pin 1 (External PTT). This must be a closure
to ground when active (keyed). If the mic PTT output consists of two wires,
connect one to TB3 pin 1 and the other to TB3 pin 3. Make sure that JP8 is in
the position A to activate the desk mic when this input goes active.
Connect the microphones ground lead to TB3 pin 3.
Headset
If the headset interface box is used, plug the headset into the interface box.
Unplug the handset from the remote and plug the interface box into the jack
where the handset was attached (J5 on the remotes main PCB).
If the jack sense signal from the headset interface box is used to control
headset takeover, connect it to TB3 pin 6 (Headset Takeover).
If the headset has flying leads, connect the headset mic audio to TB3 pin 4
(Headset mic) and the headset speaker audio to TB3 pin 7 (Headset speaker).
Connect the ground lead to TB3 pin 3 (Ground). If the headset has a PTT
switch, connect it to TB3 pin 5 (Headset PTT).
If a footswitch or other closure to ground is used for the headset PTT, connect
one end of it to TB3 pin 5 and the other end to TB3 pin 3.
If a footswitch or other closure to ground is used for headset takeover,
connect one end of it to TB3 pin 6 and the other end to TB3 pin 3.
Footswitch
If a footswitch or other closure to ground is used as a PTT control for the

front panel microphone, connect one end to TB3 pin1 (External PTT) and the
other end to TB3 pin 3 (Ground). Make sure that JP8 is in position B to
activate the front panel speaker when this input goes active.
External Amplified
Speaker
Connect the speakers audio input to TB3 pin 9 (External Speaker) and its
ground lead to TB3 pin 8 (Ground).
Recorder
Connect the recorders audio input to TB3 pin 10 (Recorder Audio) and its
ground lead to TB3 pin 8.
Use the output from TB3 pin 11 (Recorder Enable) to enable the recording
device. It pulls to ground whenever there is a signal present to record.
65
Installation
Function
Supervisor
Takeover/Incoming Call
Trigger
Connections
Use TB3 pin12 (Supervisor Takeover) to activate an external relay to
disconnect downstream remotes. When the remote initiates secure mode, this
output is pulled to ground.
This output can also be set to be triggered on the receipt of an incoming
private and/or emergency call. This is useful to trigger an external alarm or
notification. When used in this manner, the output can no longer be used for
Supervisor Takeover.
For programming details related to this auxiliary output, see Deskset aux
output control on page 86.
Phase 3 Initializing the System

The last step is to properly initialize the system. This includes powering up the system
and checking the levels.
Power-up
To power up the remotes, either plug the wall transformer into a power outlet or connect
the 12 Vdc supply, as appropriate. To turn the radio interface on, simply plug it into the
radio and provide power to the radio. The interface will turn the radio on and reboot it.
The system should now be functioning.
The sequence of events observed at the radio interface and the desktop remote should be:
66
The Model 390-P Radio Interface will start as soon as power is applied
If SW1 - D is in the Up position, the radio interface unit will run an internal
RAM diagnostic which takes several seconds to complete, this is indicated by all
of the front panel LEDS (including the Ethernet LED) remaining lit for the
duration of the test
If SW-1 is in the Down position, the radio finishes booting up much more
quickly
After the radio interface completes booting up, it sends a command to the Model
390 desktop remote to turn on all of its LEDs simultaneously, this indicates a
reset of the desktop remote
The radio interface unit attempts to initialize a connection with the radio using
the PEI port. This condition is indicated at the desktop remote displays by the
appearance of the message: Deskset Ready, followed by the software
version (for example M390 Interface S/W: 1.80.310), and finally
Waiting for Radio
025-9659C
Phase 3 Initializing the System
After establishing a connection to the radio, the radio interface will read the
TMO and DMO talkgroup IDs programmed into the radio as well as any alias
text strings, the more talkgroups programmed the longer this will take, the
desktop remote will display the message Reading Radio followed by a
spinning activity indicator while this takes place
Once the radio has been read, the system will enter the Group operating mode,
displaying the talkgroup folder, number, and text alias.
Level Setting
Interface levels are factory set and should not require adjustment. However, should the
need arise to adjust the audio levels to match local conditions; it is possible to cause the
remote to generate a 1 KHz test tone.
To generate a 1-kHz (approx.) test tone for testing the audio path, simultaneously press
the TX ( TX ) and Intercom ( ) keys on the remote. Press any key to cancel the tone. It
is also possible, if desired, to key up the radio and transmit the tone.
Note
While the audio test tone is being generated, it will be heard at

all of the parallel remotes in the system.
67
Installation
68
025-9659C
Requirements
Configuring the System
The Model 390-P Radio Interface is programmed through its Network interface using a
standard web browser or FTP client. The unit must be programmed before it will operate
properly. Once initial programming is complete, however, the Model 390-P Radio
Interface will continue to function normally during further programming, so its
configuration may be modified live. This section covers connecting to the product,
modifying the configuration with a web browser, saving and restoring the configuration
with an FTP client, and viewing the configuration and firmware versions.
Requirements
To program the system, you will need the following:
Computer, with the following:
Network card capable of 10-BASE-T operation
Microsoft Internet Explorer, version 6.0 or later
FTP client (optional)

Connection between the computer and the Model 390-P Radio Interface such as a
crossover Ethernet cable
Or
Ethernet cable and 10-BASE-T connection to the network
Please note that most but not all networks and network cards capable of supporting
100-BASE-T operation will also automatically detect and support 10-BASE-T operation.
69
Setup
This section describes how to prepare the system for programming. In order to program a
Model 390-P Radio Interface, it must be physically connected to the computer or to the
network to which the computer is connected, and both the computer and Model 390-P
Radio Interface must be properly configured to talk to one another. There are two
different methods to accomplish this. Which way is best depends on whether the Model
390-P Radio Interface has been previously configured and the level of security required.
Computer to Model 390-P Radio Interface Direct Connection

Configuring a Model 390-P Radio Interface by directly connecting it to a computer with a
crossover cable provides the highest level of security, since the Model 390-P Radio
Interface is only accessible by that computer and not over a general network. It is also the
only way to program a Model 390-P Radio Interface fresh from the factory or one whose
configuration is unknown.
Programming the Model 390-P Radio Interface:
1. The first step is to make a connection between the Model 390-P Radio Interface
Network jack to the network card in the computer with a standard Ethernet
crossover cable.
2. The second step is to make sure that the network parameters and password for the
Model 390-P Radio Interface are known. If they are not known, then they must
be defaulted by moving DIP switch A on the back of the unit to the down
position. This will default the network parameters as follows:
Parameter
Model 390-P Radio Interface Default Setting
IP Address
192.168.0.1 (DIP SW B up), or

192.168.0.133 (DIP SW B down)
Netmask
255.255.255.0
Gateway
192.168.0.2
Password
Installer = 8206363
User = 8206363
Note: Since the Radio Interface always checks for the

Installer password first you will be signed on as
installer. In addition, forcing the passwords with
switch A only alters them in RAM, to permanently
change the passwords you will need to change them
from their normal menu locations and save the new
settings.
3. The final step is to modify the network settings of the computer to talk to the
Model 390-P Radio Interface. Specifically, set the netmask to the same value as
in the Model 390-P Radio Interface, and set the IP address to a valid value for the
70
025-9659C
HTTP Access
netmask, but not the same as the Model 390-P Radio Interface. If the Model
390-P Radio Interface is set to its defaults, for example, the following settings are
appropriate for the computer:
Parameter
Reasonable Value for the Computer
IP Address
192.168.0.3
Netmask
255.255.255.0
Gateway
192.168.0.2
Computer to Model 390-P Radio Interface Connection over a Network

If the Model 390-P Radio Interface has previously been configured for use on a particular
network, then it may be accessed over that network by connecting its Network port to a
hub or router on the network using a standard Ethernet cable. This method may be more
convenient than a direct connection, but is less secure, since anyone on the network can
gain access to the Model 390-P Radio Interface and modify its configuration. In addition,
even though the Model 390-P Radio Interface has a password, it is sent over the network
in the clear, meaning that anyone with the appropriate software can monitor the network
and learn the password. The password is only designed to protect against accidental
access, not determined attacks. As a result, the Model 390-P Radio Interface should only
be left connected to a network if access to that network is limited to trusted individuals.
HTTP Access
Once the Model 390-P Radio Interface has been connected to the computer over a
network (even if that network is just a crossover cable), a web browser may be used to
view and edit the configuration, save a copy of the configuration to disk, view the
firmware and configuration versions, and undo firmware updates and configuration
changes.
Note
To ensure that Internet Explorer does not attempt to cache

pages erroneously, follow these instructions.
Configuring Internet Explorer for HTTP Access:

1. From the Tools menu, select Internet Options.
2. In the Temporary Internet files section, click Settings.
3. Under Check for newer versions of stored pages:, check the option for Every
visit to the page.
71
Connecting
Connecting to the Model 390-P Radio Interface over a network
1. The Model 390-P Radio Interface may be accessed by typing its IP address into
the Address bar in Internet Explorer 6.0 or later. The opening page (see Figure
12) will ask for the password.
2. After entering the Installer password, click on the Login button. The main menu
screen appears with the following options: View or Modify System
Configuration, View or Modify User Configuration, Versions and Revert,
Save Files, Logout, and Reboot Model 390-P Radio Interface.
From this point on, it is very important not to use the BACK button on the web browser.
Doing so may cause unexpected results.
Figure 12: Opening page of Model 390-P Radio Interface Programming
Figure 13: Model 390-P Radio Interface Main Menu
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HTTP Access
Viewing and Modifying System Configuration

Note
The ability to modify the System configuration is only available if

you logged on using the Installer password. The User password only
provides access to the parameters under User configuration menus.
To view and/or modify the system configuration:

1. From the main menu, click on the View or Modify System Configuration
button. This will open the System Configuration menu.
2. In the System Configuration menu, click on one of the following selections:
System Parameters (system-wide parameters)

Radio Parameters (radio specific parameters, including radio type MTM800E
or MTM5400)
Deskset Parameters (configuring deskset operation)

3. Modify the set of parameters you have selected as necessary. For more
information about the parameters covered on these pages, see Configuration
Reference starting on page 80.
4. Be sure to click on the Submit button before leaving the page in order to record
any changes you have made to the settings. To leave the page without making
any changes, click the Cancel button.
73
Viewing and Modifying User Configuration

To view and/or modify the user configuration:
1. From the main menu, click on the View or Modify User Configuration button.
This will open the User Configuration menu.
2. In the User Configuration menu, click on one of the following selections:
Contacts
Text Messages
Status Messages
TMO Speed Numbers
User Password
Radio Talkgroups and Folders (View Only)

3. Modify the set of parameters you have selected as necessary. For more
information about the parameters covered on these pages, see Configuration
Reference starting on page 80.
4. Be sure to click on the Submit button before leaving the page in order to record
any changes you have made to the settings. To leave the page without making
any changes, click the Cancel button.
Saving the Configuration to Disk

Saving a copy of the system and user configurations to disk as text files is useful for
cloning multiple units or for backing up the configuration.
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HTTP Access
Saving system or user configuration to disk:

1. Start your browser and connect to the Model 390-P Radio Interface from which
you wish to save files.
2. Enter the password for the unit and log on. From the main menu, click on the
Save Files button. The screen shown in Figure 14 will appear.
Figure 14: Model 390-P Radio Interface Save Files page
3. Select the appropriate link for system or user configuration settings and rightclick on it. In the pop-up menu that opens select the Save Target As option.
4. Use the Save As dialog box to set the file name and type, as well as selecting a
location for the file.
Saving the Event Log to Disk

During operation, the Model 390-P Radio Interface logs any errors and unexpected
conditions into an event log. If there is a problem with the unit, this event log may be
saved to disk and returned to Zetron Technical Support for further diagnostics.
Saving the radio interface event log to disk:
1. Start your browser and connect to the Model 390-P Radio Interface from which
you wish to save files.
2. Enter the password for the unit and log on. From the main menu, click on the
Save Files button. The screen shown in Figure 14 will appear.
3. Select the link for radio interface event log and right-click on it. In the pop-up
menu that opens select the Save Target As option.
4. Use the Save As dialog box to set the file name and type, as well as selecting a
location for the file.
75
Viewing the Firmware and Configuration Versions

To view the firmware and configuration versions loaded into the Radio Interface Module,
click Versions on the main page. This brings up a page displaying the version, size, CRC,
and status of the bootloader, failsafe, and both executable images. (see Figure 15) It will
also display the name and status of both copies of the configuration.
The firmware and configuration labeled Current is the one that is currently being used
and will continue to be used. A firmware or configuration labeled Previous is a backup
that can be changed to Current by reverting to the previous executable or configuration.
Reverting to a Previous Firmware or Configuration Version

If it becomes necessary to revert to a previous version of firmware or configuration, this
can be done from the versions page. If a previous version of firmware is available, there
will be a button for Revert to previous executable version. Clicking the button causes
the unit to copy the previous version of firmware over the current version of firmware
(which will take several seconds), and then brings up a page announcing that the unit is
rebooting and providing a Reconnect button that brings up the login screen once the
product has finished rebooting.
If a previous version of the configuration is available, there will be a button for Revert to
previous configuration on the versions page. Clicking the button causes the unit to copy
the previous configuration over the current configuration and begin using that
configuration immediately. Please note that changes to the IP Address, Netmask, and
Gateway will not take effect until the Radio Interface Module is rebooted. This may be
accomplished by pressing the Reboot Model 390-P Radio Interface button on the main
page.
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HTTP Access
Figure 15: Configuration Version and Revert Page for the Model 390-P Radio Interface
Rebooting the Model 390-P Radio Interface

There are times when it is desirable to reboot the Radio Interface Module remotely, most
notably after changing its IP Address, Netmask, or Gateway. Instead of these parameters
taking effect immediately and ending your configuration session, they do not take effect
until the unit is rebooted. This can be accomplished by clicking on the Reboot Model
390-P Radio Interface button on the main page. Doing so brings up a page announcing
that the unit is rebooting and providing a button labeled Reconnect that brings up the
login screen once the product has finished rebooting.
Logging Out
When you are done accessing the Model 390-P Radio Interface with a web browser, click
Logout on the main page to end the session.
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FTP Access
Uploading a saved configuration file to a Model 390-P Radio Interface or upgrading its
executable requires the use of an FTP client. Any FTP client may be used, including the
one that comes with Windows.
When using the FTP mode to access the Model 390-P Radio Interface, the unit still
makes the distinction between the Installer and User passwords. It limits access to the
files handled accordingly.
Installer password allows:

lists.csv
log.txt
config.txt
lcd_strings.csv
m390p.binary
backup and load

read
backup and load
backup and load
load
User password allows:

lists.csv
log.txt
backup and load

read
To access the FTP Client in Windows:

1. Open the Windows START menu and click on the RUN option.
2. Enter ftp.exe in the run dialog Open field and click the OK button. The FTP
Client window opens displaying the ftp> prompt.
3. Enter the lcd command to shift the focus of the client to the directory containing
(or that will contain) the configuration or firmware files for the unit to be
programmed. For example: lcd C:\M390P The FTP client responds with
Local directory now C:\M390P
4. Connect to the Model 390-P by entering the open command followed by the unit
IP address and press the Enter key. For example: open 192.168.0.133
The FTP client responds with:
Connected to 192.168.0.133
220 FTP server ready
5. The unit will prompt for a user name with the following string:
User <192.168.0.133:<none>>:
However, no user name is required so you can simply press the Enter key and
move on.
6. The next prompt is:
331 Password required
Password:
Enter the installer password programmed into the unit and press the Enter key.
(The default installer password is 8206363.) If the unit recognizes password, it
responds with 230 Installer logged on <Version 2.00.0238>.
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FTP Access
7. Once the password has been validated, entering put filename uploads a file from
the computer hard drive to the Model 390-P Radio Interface. (Entering get
filename downloads a file from the Model 390-P Radio Interface to the computer
hard drive. Entering dir lists the files available for download.)
8. Enter bye to end the session.
Note
The FTP connection times out in two minutes if no action is

taken.
To upload a saved configuration file:
Make sure that it is named config.txt
Use the FTP client to upload the file to the Model 390-P Radio Interface.
Be sure to list the files available for download and make sure that there is no
errors.txt file. If there is, it means that the configuration file contained errors.
Downloading and viewing the errors.txt file should provide enough information to
correct the problem, since config.txt is a simple text file that can be edited with any text
editor such as Notepad.
Upgrading the units firmware involves uploading the .binary file received as part of
the upgrade and ensuring that no errors.txt file is generated. (The file extension is the
full word .binary, not .bin.)
Firmware Upgrade Procedure

Firmware upgrades involve loading the replacement m390p.binary file received from
Zetron into the Model 390-P Radio Interface. This is accomplished by copying the file
onto the hard drive of your computer and then using an FTP client to load the file into the
Model 390-P Radio Interface over a network connection.
Loading the m390p.binary file using the Windows FTP client:
1. Open the Start menu and click on the RUN option. In the RUN entry field, type
ftp.exe and click the OK button.
2. In the FTP Client window, use the lcd command to change the directory focus
on the local machine to the directory that holds the binary file you wish to load
onto the remote Model 390-P Radio Interface. For example:
lcd C:/M390P
3. Enter the command ftp IP_address to connect to the remote Model 390-P Radio
Interface. For example:
open 192.168.0.133
4. The Radio Interface will prompt for a password. Type the unit password at the
prompt and press the Enter key. (The default Installer password is 8206363.)
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The radio interface should respond with the message 230 Installer
logged on <Version 2.00.0238>.
5. At the ftp> prompt, type the command bin. The unit should respond with the
message 200 Type set to I.
6. At the ftp> prompt, type the put command followed by the name of the binary
file to load. For example: ftp> put m390p.binary
7. The FTP client will appear to pause for about 20 seconds and then issue a new
ftp> prompt. If the upload was successful, the Model 390-P Radio Interface
will reboot (indicated by the front panel Ethernet LED turning off, then red, and
then green) for a few seconds after the new prompt appears. To close the FTP
client, enter the command bye at the ftp> prompt.
Configuration Reference
This section is provided to give a brief description of the configuration parameters found
on the various pages within the Model 390-P Radio Interface.
System Parameters
Parameter
80
Description
Name
The name can be any text string up to 80 characters long. It is used to

identify the configuration in the versions page. The default is default.
Comment
The comment can be any text string up to 80 characters long and is used
to describe the configuration further. The default is Automatically
generated default configuration file.
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Parameter
IP Address
Description
The IP address can be any valid IP address in the format of
xxx.xxx.xxx.xxx; each xxx grouping can be any number from 0 to 255.
The IP address chosen must be a valid IP address for the network that
the Radio Interface Module resides on and must not already be in use by
any device on that network. The default is 192.168.0.133.
Note: Changes to the IP address do not take effect until the unit is
rebooted.
Netmask
The netmask can be any valid netmask in the format of

xxx.xxx.xxx.xxx, where each xxx grouping can be any number from 0
to 255. The netmask chosen must be the correct netmask for the network
on which the Radio Interface Module resides. The default is
255.255.255.0.
Note: Changes to the Netmask address do not take effect until the unit is
rebooted.
Gateway
The gateway can be any valid IP address in the format of

xxx.xxx.xxx.xxx, where each xxx grouping can be any number from 0
to 255. The gateway chosen should be a valid gateway address for the
network on which the Radio Interface Module resides. If there is no
gateway on the network, it may be set to any valid, unused IP address.
The default is 192.168.0.2.
Note: Changes to the Gateway address do not take effect until the unit is
rebooted.
Installer Password
The Installer password can be any valid text string including letters,
numbers, and punctuation up to 32 characters long. The Installer
password must be entered in order to gain access to the unit with
Installer privileges using a web browser or an FTP client. The default is
8206363. The password may be left blank. The unit always checks for
the Installer password before checking for the User password, so if both
passwords are set to the same string, you will always be signed on as
Installer.
Note: The password is case sensitive.
FTP
If FTP Enable is checked, then access by an FTP client is allowed in

order to upload and download configuration files and upgrade the units
firmware. If FTP Enable is not checked, no access is allowed by FTP
clients. The default is checked.
Telnet
If Telnet Enable is checked, then access by a Telnet client is allowed.

This access should not be necessary, as it is limited to certain
troubleshooting features. If Telnet Enable is not checked, then no access
is allowed by Telnet clients. The default is unchecked.
81
Radio Parameters
The Radio Parameters page is a rather lengthy one, and for that reason is divided into
several parts. The first section holds generic, radio-related settings. The second section is
radio specific settings (the heading will display MTM800E or MTM5400, depending on
what is selected for Radio Type). The remaining 5 lists are scan group settings to be used
by the remote when it is controlling/displaying scan group operation by the radio.
Parameter
82
Description
Radio Type
The radio type is selected from a drop-down list. The options are
MTM800E or MTM5400.
Peak Level From

Console
The Peak Level From Console is the highest peak audio level that might
be sent from the remote to the Model 390-P Radio Interface. It is typically
10 dBm and should not need to be changed. If the line between the
console and the Model 390-P Radio Interface has a fixed line loss, this
value may be reduced. If the level is reduced, the installer should ensure
that the peak audio measured at the Model 390-P Radio Interface Desk
port never exceeds this setting.
Audio Level From

Console
The Audio Level From Console parameter specifies the level at which
average voice audio, from the remote, reaches the Model 390-P Radio
Interface. The average voice audio level is represented as a 1 KHz tone for
this measurement. This level must account for any losses on the line
between the remote and the Model 390-P Radio Interface and is expressed
in dBm. A value of 0 dBm is equivalent to 0.775 Vrms. The default is -7
dBm.
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Parameter
Description
Audio Level To
Console
The Audio Level To Console parameter specifies the level at which

average voice audio, sent to the remote, leaves the Model 390-P Radio
this measurement. This level is not affected by losses on the line between
the remote and the Model 390-P Radio Interface and is expressed in dBm.
A value of 0 dBm is equivalent to 0.775 Vrms. The default is -7 dBm.
Audio Termination
From Console
The Audio Termination From Console parameter determines the

termination applied to the transmit audio sent from the console system to
the Radio Interface Module. It may be set to either 600 or 200 k.
Typically, only one device on the line would be terminated at 600 ,
while all others would be set to 200 k or some other high impedance.
The default is 600 .
Parameters Specific to the Radio

Parameter
Description
Audio Level to
Radio
The Audio Level To Radio parameter specifies the level at which average
voice audio from the Model 390-P Radio Interface is sent to the radio.
The average voice audio level is represented as a 1 KHz tone for this
measurement. This level is expressed in dBm. A value of 0 dBm is
equivalent to 0.775 Vrms. The default is -3 dBm.
Audio Level From

Radio
The Audio Level From Radio parameter specifies the level at which
average voice audio from the radio reaches the Model 390-P Radio
this measurement. This level is expressed in dBm. A value of 0 dBm is
equivalent to 0.775 Vrms. The default is -8 dBm.
Low Signal Quality

Threshold
The received signal is assumed to be of low quality if the RSSI (Received

Signal Strength Indicator) value from the radio drops below this value.
The default is -90 dBm and the available range is -113 dBm to -51 dBm.
RSSI is available only when the radio is operating in trunked mode.
Normal TETRA
Call Priority
This parameter allows the system operator to set the priority level used to
place normal calls. The default value is 11. The value used will depend on
radio provisioning and the programming of the system on which the radio
is used.
Preemptive TETRA
Call Priority
This parameter allows the system operator to set the priority level used to
place preemptive calls. The default value is 14. The value used will
depend on radio provisioning and the programming of the system on
which the radio is used.
83
Scan Lists
Each of the five scan lists has room for 10 TMO Group ID entries (GSSIs). For each ID
entry, the list holds a scan ID string and a priority setting.
ID
From 1 to 8 digits
Priority
This sets the relative priority level for the TMO Group for scan
priority purposes.
Deskset Parameters
In the following table, bold type is used to indicate the default setting for each parameter.
Parameter
Private Call full
duplex audio
Description
Handset Selects, Never, or Always
Using the handset to place a Private Call automatically shifts the audio
to full-duplex mode. This changes as expected if the Never or Always
options are selected. If the handset is off-hook when the Select key is
pressed to initiate a call, the call takes place in full duplex mode. If the
handset is still on-hook when the Select key is pressed, then the call
takes place in half-duplex mode.
Note: Currently the MTM800E radio does not support full duplex
operation, so both modes will seem the same to the persons involved
in the call.
Intercom key/feature
84
Enable / Disable
When set to Disable, this option disables the Intercom feature for the
entire system. For details on disabling the intercom feature for just a
single remote, see Remote Hardware Configuration on page 56.
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Parameter
Description
Secure Key/feature
Enable / Disable
When set to Disable, this option disables the Secure Mode feature for
the entire system. For details on disabling the Secure Mode feature for
just a single remote, see Remote Hardware Configuration on page 56.
On-hook ends secure

mode
Enable / Disable
When set to Enable, this option causes the system to exit the secure
mode when either the person who initiated the call or a Supervisor
remote hangs up the handset.
On-hook ends calls
Enable / Disable
When set to Enable, this option allows the hook switch on the remotes
to clear down a call. When set to Disable (default), the users must
press the Cancel key on the remote to clear down calls.
Transmit Time limit
127 seconds
This option sets the transmit time-out time. The value entered is the
number of seconds that a Model 390-P Remote can continually key the
radio before the radio interface will cancel transmit. This may be set
from 1 to 127 seconds in increments of 1 second. The feature may be
disabled entirely by entering zero (for safety and reliability reasons,
this is not recommended). The default is 127 seconds.
Intercom overrides
mute
Enable / Disable
When set to Enabled if a user transmits over the intercom, all users
will hear the message, even if they had previously activated mute
mode.
Deskset to controller
continuity check
Enable / Disable
When set to Enable, the remotes will detect if the data connection
between themselves and the interface is functioning correctly. The
remotes will notify the user if the interface fails to send a valid signal
within a 6-minute window. This is done by displaying the following
icon in the LCD display:
Reset radio from

deskset using a key
sequence
Enable / Disable
If this parameter is set to Enable and deskset remote internal jumper
JP5 is in the correct position, then pressing both the Mute and Cancel
keys together will reset the radio. For more information on key strokes
see Radio Reset on page 46, and see Table 3 on page 57 for jumper
settings.
85
Parameter
Deskset aux output
control
Description
Disable, Secure, Private Call
Each desktop remote has an auxiliary output (a FET pull-down) that
can be triggered by several different control events. This output is
usually wired to an external relay to allow the remote to control other
equipment.
Secure Mode - This is the default mode. The auxiliary output is

triggered every time the system goes into secure mode.
Typically the relay it controls is used to disconnect the other
remotes in the system.
Private Call mode - In this mode the auxiliary output is triggered

on an incoming private and/or emergency call. Typically the
relay it controls is used to activate some sort of external alarm to
alert personnel when the operator is away from the remote.
For connection details of the auxiliary output, see Supervisor Takeover

on page 66.
Deskset to radio AGC
Enable / Disable
When set to Enable, the deskset audio is routed through an AGC
module to limit the audio level delivered to the inputs of the radio.
Maximum AGC gain
20.0 dBm
This parameter sets the maximum amount of compression used by the
AGC circuit when active. Its range is from 0 to 20.0 dBm. The default
setting is 20.0 dBm.
User Parameters
The parameters found under the User heading cover such things address books, alias lists,
scan lists, call history, and others. Because these lists are not often accessed by the
dispatch operator and do not lend themselves to being handled by means of the small
display and limited keys of either the desktop unit or the radio, they are taken care of in
the browser-based configuration tool.
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Contacts
The Contacts list is used to place telephone calls through the TETRA radio system, in
systems able to support that. A number of options are provided for entering or removing
data from the table. Please review the buttons at the bottom of the Edit box before
entering your data. For the first five change buttons, the action is carried out at the speed
dial number you enter in the first field. In the case of the last two change buttons, the rest
of the data that you enter will be inserted into the Contacts list either above or below the
speed dial number you enter.
Parameter
Description
Speed Dial
The number entered to call the speed dial entry from the list. The list
may hold up to 1000 entries, numbered 1 through 1000.
Name
This is an alias for the contact called. It may be up to 12 characters in

length.
Radio ID
This is an ISSI string for the radio used. It can be up to 8 characters in

length.
PABX Phone
Number
The PABX telephone number to be dialed. The entry may be up to 24

characters in length.
Mobile Phone
Number
The PSTN mobile telephone number to be dialed. The entry may be up

to 24 characters in length.
Work Phone
Number
The PSTN work telephone number to be dialed. The entry may be up

Home Phone
Number
The PSTN home telephone number to be dialed. The entry may be up

87
Text Messages
Parameter
88
Description
Entry Number
The entry number is used to specify the message to be sent. The range
is 1 to 100. The list is 100 messages maximum.
Name
This is a short alias label for the text message. It may be 12 characters
maximum.
Message Text
This is the actual text of the message sent. It may be 140 characters
maximum.
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Status Messages
Parameter
Description
Entry Number
This is the number entered on the remote in order to select a status

message from the list. The range is 1 to 400.
Id Number
This is a numeric alias that appears on the radio or remote display

when this message is received. This is a 5-digit number that falls
between 32768 and 61439.
Status Message
This is the text label associated with the status message sent. It may be
from 1 to 12 characters in length.
89
TMO Speed Numbers
The TMO Speed numbers are used to select specific TMO talkgroups in the system.
Parameter
Description
Speed Dial
The Speed Dial number is the number entered on the remote to place
the call. Its range is from 1 to 100.
Talkgroup Id
The Talkgroup Id is a GSSI string used to call a radio. It can be up to 8

digits in length.
User Password
Clicking on the User Password button in the main User Programming window opens the
window show in Figure 16. From this window you may confirm what the Model 390-P
Radio Interface User password is currently set to and, if needed, change it to a new
password. The password may also be set to blank, which is the same as no password.
When the password is set to blank, you may access the User programming mode by
simply clicking the Logon button displayed in Figure 12.
The default User password setting is [blank].
90
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Note
During the logon process, the Model 390-P Radio Interface

always checks for the Installer password before checking for the
User password. If both passwords have been set to the same
string (or set to blank), you will end up always being logged on
as the Installer. In order to limit User access to system
programming, the Installer password must be set to a non-blank
value that is different from the User password.
Figure 16: View or Modify User Password Window
When it first opens, the string displayed in the User Password: field is the password that
the Radio Interface is currently using.
Changing the user password string:
1. Access the programming mode for the Model 390-P Radio Interface.
2. Click on the View or Modify User Configuration button on the main menu.
3. Click on the User Password button in the User Configuration menu.
4. Confirm that the password string displayed in the User Password: field is what
you thought it was. Enter the new password string you wish to use into the User
Password: field.
5. Click on the Modify User Password button to make the change to the password
stored in memory. If you change your mind, you may reset the password string to
its previous value by clicking on the Undo User Password Change button.
6. When you are finished making changes, click on the Return to View or Modify
User Configuration Page button to close this window.
91
Radio Talkgroups and Folders

This page is for reference purposes only. It reads the Talkgroup and Folder information
programmed into the radio and displays for use by the system maintenance technician.
After the tables containing the talkgroup assignment, the same information is presented
again in a sort of nested list fashion in order to help the Installer or User understand
how the various talkgroups stand in relation to one another.
The frame shown here is for the TMO talkgroup list. It is followed (in the browser) by a
similar listing for the DMO talkgroups.
92
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93
94
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Service Hints
Troubleshooting and Repair
The Model 390 TETRA/PEI Radio Remote system takes advantage of the latest in
hardware and software techniques to minimize the complexity and parts count of the
units. This provides for better reliability so that the units should not require service.
However, in case of failure, first go through the installation procedure again. If your
installation checks out, your dealer should be able to advise you on troubleshooting the
system.
In case of further difficulty, contact Zetron technical support. Please have the serial
number of the unit and/or the Zetron order number. If the call is made from the
installation site by the installer or radio technician, the problem can usually be solved
over the phone.
Service Hints
Problem
Possible Solution
No audio is heard on the remotes or audio is too low

on the remotes.
Make sure that the audio levels have been correctly set
on the radio and that the audio settings are correct in
the RSS (Radio Service Software).
Audio is heard, but the display is blank when the

interface is plugged in.
1. The radio may not recognize the interface. Try

cycling the power to the radio to reinitialize it.
2. The interface is probably not programmed to be
the correct control head for the radio. Reprogram
the interface to change the identity of the interface
to be the other control head type (see Configuring
the System starting on page 69).
3. If a control head is attached to the radio, remove it
for correct operation.
95
Problem
Possible Solution
Audio is heard from the remote, but the display is

blank and the Remote LED on the interface keeps
blinking.
The polarity of the data lines is probably backwards.

Swap JP7 on the interface PCB from position A to
position B, or vice versa.
Audio is heard on the remotes, but a Supervisor

remote is muted when another remote enters secure
mode.
Check jumper JP3 on the Supervisor remote main

PCB. It should be in position B.
The In-Use icon is not visible on the display, but the

remote cannot enter secure mode.
If another remote can enter secure mode, check the

JP5 jumper on the keypad PCB of the faulty remote.
The jumper should not be cut (see Remote Hardware
Configuration on page 56). If no other remote can
enter secure mode, enable secure mode in system
programming.
Audio is heard on the remotes, but the external

notification for an incoming emergency call is not
working.
1. Check that the notification device has power and

that its connection to the remotes FET output
(TB3 pin 12 on the remotes main PCB) is secure.
2. Check the FET output setting in system
programming. Emergency call should be enabled.
3. Check the radio and interface connection (see
Radio Connections on page 59).
A fuse blows.
A blown fuse may indicate that something is not

connected correctly. Check the power connections and
the polarity of connectors.
The following fuses are used in the units:
96
Remote:
1 A, AGC, fast blow

(Zetron Part No. 416-1576)
Interface:
0.5 A, AGC, fast blow

(Zetron Part No. 416-1200)
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Service Hints
Problem
The system was working correctly but then suddenly
stops working. It is possible that there was a brief
power interruption to the radio or that the power
supply browned out and then recovered.
Possible Solution
Try the following steps before calling technical
support:
Verify that the front panel of the radio is lit,

active and appears normal
If the radio appears to be powered off, use the

On-Off/End/Home Key on the radio front panel
to power on the radio
If the radio does not have a front panel, verify

that a compatible source of DC power is
connected to the radio, remove power to the
radio (by switching off the power supply or
disconnecting it), reapply power to the radio,
then wait to see if the Model 390 deskset unit
displays the initialization messages and
becomes functional. If the system does not
recover, then you should try repeating this
procedure up to 4 times. If the system has not
successfully reset by that point, contact
technical support.
Check that the front panel of the Model 390-P

radio interface unit is indicates it has power and
that activity is present. If the Model 390-P
power indicator is not lit it is probable that the
radio is not powering up and supplying power
to the Model 390-P radio interface.
Note: Early versions of the Model 390-P used a

separate 2-pin connector to bring external power
directly into the radio interface unit. For systems
set up that way, the power to the radio interface
must be separately verified.
97
98
025-9659C
Service Hints
Index
additional M390 remote functions, 44, 47

adjacent deskset muting, 46
alphanumeric keypad, 17
antenna LCD icon, 47
audio
accessories, 9, 49
desk microphone, 49
external amplified speaker, 49
footswitch, 49
headset, 49
levels, 95
recorder, 49
audio interface specifications, 12
buttons on remote, 8
cancel key, 8, 16
configuration
M390-P radio interface, direct, 70
M390-P radio interface, network, 71
radio, 53
radio interface, 53
remote, 56
setup, 70
configuration reference
contacts parameters, 87
deskset parameters, 84
MTM800E parameters, 83
radio parameters, 82
scan lists, 84
status messages, 89
system parameters, 80
text messages, 88
TMO speed numbers, 90
user parameters, 86
user password parameters, 90
configuring the system, 69
connecting system components
desktop remote connections, 63
in-building wiring, 58
radio connections, 59
radio interface wiring, 61
contacts parameters, 87
control head, 95
desk microphone, 49
desk microphones, 9
deskset parameters, 84
desktop remote connections
FET output, 64
power, 63
to audio accessories, 64
to radio interface, 64
Direct Mode (DMO) key, 16
Direct Mode key, 8
emergency key, 8, 16
external alarm key, 17
external amplified speaker, 49
FET output, remote, 64

firmware upgrade procedure, 79
firmware versions displayed, 46
99
Index
footswitch, 49
FTP access
firmware upgrade procedure, 79
Windows FTP client, 78
general radio interface specifications, 12

general remote specifications, 12
general system specifications, 11
group call key, 16
group key, 8
headset, 49
hook switch, 17
HTTP access
connecting, 72
loggong out, 77
overview, 71
rebooting the M390-P radio interface, 77
reverting to previous
firmware/configuration
version, 76
saving configuration to disk, 74
saving event log to disk, 75
view firmware/config versions, 76
view/modify system config, 73
view/modify user config, 74
identity function, 95
in-building wiring, 58
incoming call trigger, 45
initializing system
level setting, 67
power-up, 66
installation overview, 51
installation phases, 52
intercom key, 44
interface configuration, 55
interface connections, 61
introduction, 7
in-use indicator LCD icon, 47
jumpers
radio interface, 96
remote keypad board, 58
100
remote main board, 57

jumpers, radio interface, 54
keys
cancel, 8
Direct Mode, 8
emergency, 8
group, 8
menu, 8
message mail, 8
private call, 8
scroll, 8
select, 8
status, 8
LCD display, 16
LCD icons, 47
antenna, 47
in-use indicator, 47
private call, 47
signal strength, 47
LED indicators, 48
LED, next-to-keys
direct mode, 48
emergency call, 48
group call, 48
intercom, 48
mute, 48
phone call, 48
private call, 48
secure mode, 48
status mode, 48
LED, stand-alone
incoming call, 48
system, 48
TX, 48
level setting, 67
logging out of HTTP access, 77
M390-P radio interface

direct configuration, 70
network configuration, 71
menu key, 8, 16
message mail key, 8, 16
microphones, desk, 9
Model 390 options, 9
025-9659C
Service Hints
phase 1 - configuring system components, 53

phase 2 - connecting system components, 58
phase 3 - initializing the system, 66
phone call key, 16
power-up, 66
private call key, 8, 17
private call LCD icon, 47
progress tones, 17
message mail key, 16

mute key, 44
phone call key, 16
private call key, 17
progress tones, 17
radio reset, 46
secure mode key, 44
select key, 16
status mode key, 16
supervisor status, 45
supervisor takeover, 45
transmit (PTT) key, 17
volume knob, 16
remote keys, 8
remote to interface specifications, 11
required equipment, 52
requirements for configuring system, 69
reverting to previous firmware/configuration
version, 76
MTM800E, 7
MTM800E parameters, 83
mute key, 44
operation, 15
options, 13
other documents, 10
radio configuration, 53
radio connections, 59
radio functions, 16
radio interface configuration, 53
radio interface jumpers, 54
radio parameters, 82
radio requirements, 52
radio reset, 46
rebooting the M390-P radio interface, 77
recorder, 49
remote
FET output, 64
wall mounting, 64
remote configuration, 56
remote connections, 63
remote functions
adjacent deskset muting, 46
alphanumeric keypad, 17
cancel, 16
Direct Mode (DMO) key, 16
emergency key, 16
external alarm key, 17
formware versions displayed, 46
group call key, 16
hook switch, 17
incoming call trigger, 45
intercom key, 44
LCD display, 16
menu key, 16
safety summary, 4
saving configuration to disk, 74
saving event log to disk, 75
scan lists, 84
scroll keys, 8
secure mode key, 44
select key, 8, 16
service hints, 95
setup, 70
signal strength LCD icon, 47
software license, 2
specifications
audio interface, 12
general radio interface, 12
general remote, 12
general system, 11
options, 13
remote to interface, 11
standard remote, 8
status key, 8
status messages, 89
status mode key, 16
supervisor status, 45
supervisor takeover, 45
system configuration requirements, 69
system features, 7
system parameters, 80
101
Index
TB3 connections, remote, 65

text messages, 88
TMO speed numbers, 90
transmit (PTT) key, 17
troubleshooting and repair, 95
typical configuration, 9
user parameters, 86
user password parameters, 90
using the documentation, 10
using this manual, 10
102
view firmware/config versions, 76

view/modify system config, 73
view/modify user config, 74
volume knob, 16
wall mounting a remote, 64

wall transformers, 9
who should read this manual, 10
Windows FTP client, 78
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Model 390-P TETRA/PEI

Radio Remote System

EMC Compliance Standards

EN 55022 Radiated & Conducted Emissions (Europe & Australia)

EN 55024 Immunity (Europe)

Safety Compliance Standards

AS/NZS 60950 (Australia)

Regulatory Compliance Markings

FCC Part 15 (USA)

Information on Disposal of Old Electrical and Electronic Equipment and

Released first edition, Rev A, 20 Mar 2012

Change List Rev C, 26 July 2013

Model 390-P TETRA/PEI

Installation Phases ...................................................................................................... 52

Configuring the System ................................................................................. 69

Troubleshooting and Repair ......................................................................... 95

Extended local remote control of Motorola MTM800E and MTM5400 TETRA

All radio progress tones passed to the Model 390 Remotes

Muting of parallel Model 390 Remotes by using secure mode

Handset with PTT switch and hook switch speaker mute

Connections provided for an optional desk microphone, an external amplified

AGC (automatic gain control) on both transmit and receive audio

Supervisor takeover output

Modular connectors and pre-set levels for easy installation

Automatic restart of the radio if it shuts down

Select and Cancel keys

Menu, Group, and Private Call keys

Message Send and Message Mail keys

Direct Mode key

Receive audio mute

Secure mode for privacy

Privileged supervisor functions

Model 390 Options

The headset interface box (part number 950-9674) provides an interface to

There are connections for a desk microphone (part number 905-0330 or

Using the Documentation

Who Should Read This Manual?

Using This Manual

General System Specifications

Motorola MTM800E and MTM5400 mobile radios used on TETRA/PEI

The Model 390 display provides an experience that is somewhat different

Maximum distance from

Approx. 600 m (2000 feet)

LCD shows radio status messages and menus

Language support is limited to English only at this time

Model 390 Remote to Radio Interface Connection

Any (T, star, multi-drop)

Telephone grade, 24 gauge (0.6 mm diameter) or larger, twisted pairs

6-conductor telco modular (RJ11)

Desk microphone interface

Screw terminals for connection of an external dynamic desk microphone

External amplified speaker

Screw terminals for connection of an external amplified speaker (Nominal

Screw terminals for connection of an external recording device - single ended

Allow connection of a 4- or 6-wire headset in place of the handset

Footswitch PTT control

Automatic gain control

Present on both transmit and receive audio

General Remote Specifications

Screw terminals accept either of the following:

Desk or wall mount

11.2 cm x 21.1 cm x 24.1 cm (HxWxD)

General Radio Interface Specifications