16-5100-PRPI-KEO-MEP-RPT-0001 - 00 - Annual Audit Report Part 2 - 28aug16 PDF

HAMADINTERNATIONALAIRPORTKEPPELFMO
AnnualAuditReportforFacilitiesManagement
ServicesforPart2Facilities
HeadOffice(Qatar)
KEOInternationalConsultants
CRingRoad/AlMattarStreetIntersection
P.O.Box18108
Doha
StateofQatar
(28thAugust2016Revision0)
Doc. Ref. 16-5100-PRPI-KEO-MEP-RPT-0001
This Facilities Management Services Audit Report has been prepared by KEO International Consultants. Contents of this Audit
Report remain the property of KEO International Consultants and may not be copied, used or distributed without the expressed
prior permission of KEO International Consultants. Copyright. Revision 0 28th August 2016

Table of Contents
1.
Introduction .............................................................................................................................. 2
2.
Objective .................................................................................................................................. 2
3.
Scope of Work ......................................................................................................................... 2
4.
Maintenance Process Capability Performance and Stability .............................................. 3
5.
Overview of Facilities Management Services Audit Results ............................................... 4
6.
Current Facilities Management Service Capability .............................................................. 6
7.
Facilities Management Service Audit Findings and Scoring............................................... 6
8.
Observations and Comments based on Documentation Audit........................................... 9
10. Conclusion ............................................................................................................................. 30

11. Annex A Scoring card B based on the individual factors and key areas ...................... 32
12. Annex B Scoring card A based on the audit findings on the list of criteria ................. 33
This Facilities Management Services Audit Report has been prepared by KEO International Consultants. Contents of this Audit Report
remain the property of KEO International Consultants and may not be copied, used or distributed without the expressed prior permission
of KEO International Consultants. Copyright. Revision 0 28th August 2016
1 of 33
1.
Introduction
1.1
2.
Objective
2.1
3.
This annual audit report narrates the findings of the annual audit process executed
based on the audit plan aimed to review the facilities management services and
practices for Keppel FMO at the Hamad International Airport (HIA) for the Part 2
Facilities which comprises of mainly mechanical and electrical systems serving the
Midfield and the Free Trade Zone Tunnels. The audit effectively commenced on the
21st of August 2016. This audit excludes the Part 1 Facilities as instructed by Keppel.
The audit exercise will be treated as an independent activity intended to add value and
improve the Facilities Management Services stated in the Scope of Work in order to
help the Airport in accomplishing its operational objectives.
Scope of Work
3.1 Inspect the facilities maintenance services and review the current effectiveness of
maintenance processes. This audit is based on what information and facilities that were
presented and showed during the audit exercise.
Identify any shortcomings or failures, making site assessments through questions,

analysis of data and documentation, observations procedures and processes.
Provide an audit report, complete with recommendations for improvement of future
maintenance services and processes as well as detailing the results of the
maintenance audit and review.
Information of all the items in the audit scope which were provided for the audit
exercise were reviewed and studied by the Auditor to be familiar with the
maintenance operation and to understand the completeness and capability the
maintenance processes.
3.2 The main audit exercise was conducted at the Fault Reporting Centre situated at the
Hamad International Airport, Facilities Maintenance and Management Building which
can be accessed by the Midfield Tunnel. The annual audit was undertaken to examine
the availability of the documentation and framework as part of the review of the
maintenance service performance. In addition, conversations and discussions were
done with selected key personnel to understand and ascertain the level of familiarity of
the processes and procedures. Amongst the areas of focus are the Fault Reporting
Service, Preventive Maintenance, Corrective Maintenance as well as Documentation
and Reporting Processes. The audit was basically comprised on documentation and
site audit for Part 2 facilities respectively and analyzing and processing of audit data.
Areas in Part 2 facilities which comprises of the Midfield and Free Trade Zone tunnels
along with the associated MEP buildings.
2 of 33
3.3 A list of items that are available for audit were based on the follow up of the previous
annual audit report which were provided and highlighted by Keppel which were factored
as part of the audit and are critical elements of facilities management services.
3.4 Maintenance Audit Methodology
The maintenance audit format was generally as described in ISO 19011 Guidelines for
Audit. This guide provides a structured approach and framework to control the
maintenance audit. Aspects and issues specifically relevant to asset maintenance
management were addressed by use of the recognized asset management,
maintenance management and reliability management best practice guides.
3.5 The Audit Exercise was conducted as per the following timeline.
Date
21st Aug 2016
Activity
Audit of Processes and documentation as well as reviewing and
processing information gathered from the audit.
22nd Aug 2016 Audit of Work Processes at MTZ & FTZ Tunnels and the ancillary
buildings.
23rd Aug 2016 Processing and reviewing of information gathered from audit as
to 25th Aug well as drafting of audit report.
2016
28th Aug 2016
Submission of Audit Report (Revision 0)
4.
Maintenance Process Capability Performance and Stability
4.1
There was monitoring that tracks the breakdowns of systems and sub-systems. The
framework to monitor and track activities such as repairs, breakdowns, results and
responses had been established with the help of the computerized Maintenance
Management System (MMS) and the Airfield Pavement Maintenance Management
System (APMMS) in achieving targets where key performance indicators are involved.
The maintenance teams are working forward in working with the systems capabilities
and adapting to a more systematic way of performing a task. Some of common key
performance indicators which influence maintenance capability and stability are such
as work load planning, preventive maintenance regime, responses to calls, compliance
with budget, critical equipment, number of breakdowns, correct tools and equipment
and a healthy and motivated workforce. It is important that information being well
communicated, roles and responsibilities thoroughly understood by staff for a
maintenance service to be effective.
3 of 33
5.
Overview of Facilities Management Services Audit Results

5.1 An objective audit was completed by using a set of audit criteria and checklists covering
the key factors in the audit exercise. This list of criteria is stated in the relevant sections
of the Audit Plan are tools to measure and ascertain the level of prevalent issues and
concerns which might have a negative influence on the facilities management services.
This is in harmony with the Scope of Work in Schedule G. The measurement of
performance to meet the audit criteria are generally itemized into the following factors
that are highly focused during an audit. The audit criteria and checklist allowed the
auditor to compare the current effectiveness of services performed with what is required
to be delivered based on the scope of work and maintenance best practices. Part 2
Facilities shows a score of 91.5 %. The individual factors or key areas scores are
shown in Table 1 below.
5.2 From the analysis, percentages ranging from 51 to 100 indicate that the Item is
available, fully implemented but dependent on meeting the performance indicators
based on the level of monitoring, supervision and control. This basically indicates that
Keppel FMO has acquired and is constantly adopting the necessary management tools
and maintenance system to effect such improvement as compared from the previous
annual audit. Various progress and consistencies were traced from the updates of the
previous score card by Keppel FMO and the findings at the time of the audit exercise.
4 of 33
PART 2
PART 2 FACILITIES SCORE CARD B AUDIT CRITERIA
FACILITIES
Proper Segregation of duties
91.1
Proper documentation of processes
91.9
Prompt and diligent maintenance work
91.3
Accurate and reliable cost control
92.0
Tight control and supervision of time allocation and used
91.3
Timely appraisals for staff
91.81
Effective review of data, records and documentation prior approval
91.8
Appropriate licensed and updated software used for the facilities
management systems
91.1
Regular and prompt updating of any inventories, records, logs and
documentations
90.5
Compliance with all approved processes and procedures
91.4
Controlled access and security measures for information technology
systems and programs
91.1
Effective supervision and monitoring of all works and tasks
91.5
Healthy Teamwork, coordination and cooperation within workforce
91.8
Constructive training, upgrading programs and certifications
92.2
Systematic Asset Management
91.6
Efficient Storage and inventory control
92.0
Meaningful, planned and effective Corrective Maintenance
91.7
Adequate and effective Preventive Maintenance to reduce downtime and
failures
91.3
Application and utilization of maintenance prediction tools or methods
91.6
Well planned Purchasing system and process
91.1
Effective proactive maintenance program
91.0
Positive accountability
91.4
Availability of effective and accurate overview indicators
93.0
Availability of effective and accurate organizational structure indicators
91.1
Availability of Storage and inventory management indicators
91.7
Availability of Routine Maintenance indicators
90.6
Availability of Equipment Performance indicators
91.4
Average %
91.5
Table 1: Factors or Key areas measured during the audit
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6.
Current Facilities Management Service Capability

6.1 Maintenance is being positively supported by the maintenance management process
knowledge and training in the Maintenance Management System (MMS) which results
in the maintenance service following the generally formalized maintenance processes
or procedures. The work stations at the fault reporting center (FRC) were well
managed with capabilities of receiving work order from the airport as well as
processing it electronically through the MMS system. There was also monitoring
station reflecting the operational status or the various systems in the Part 2 facilities.
6.2 Scheduled preventive maintenance are being performed in accordance with the
checklist associated to the various systems and these were being formulated or
developed from the operations and maintenance manual of all the equipment and
devices. The filing system were seen to be in order and arranged in accordance with
numbering and referencing system. Dates, inspection and testing component,
remarks and signatories were accurate and well reflected on the various preventive
maintenance documentation. Allocation of work load and task were systematic in
accordance with a roster.
7.
Facilities Management Service Audit Findings and Scoring

7.1 The radar chart in Figure 1 below shows another format showing an overview of the
facilities management services for Part 2 facilities. The scoring card based on the
individual factors and key areas are shown in Annex A of this Audit Report
7.2 Percentages from 0 to 5 indicate that the Item is not available however there are
elements that can potential effect an improvement. Percentages from 6 to 10 are
Items that are available however not fully implemented and lacking in control.
Percentage from 11 to 15 indicates that the item is available and there is a clear way
of improvement and initiatives for monitoring and control but not yet implemented. A
percentage from 16 to 25 indicates item is available and implemented but not
monitored and not controlled. Percentages from 26 to 50 indicate the Item is being
implemented and partly monitored and partly controlled but not fully meeting the intent
of the criterion. Percentages 51 onwards indicate that the Item is available, fully
implemented but dependent on meeting the performance indicators based on the level
of monitoring, supervision and control.
6 of 33
ProperSegregationofduties
Properdocumentationofprocesses
AvailabilityofEquipmentPerformanceindicators
93
Promptanddiligentmaintenancework
AvailabilityofRoutineMaintenanceindicators
91.9
92.5
AvailabilityofStorageandinventorymanagement
Accurateandreliablecostcontrol
91.4
indicators
92
92.0
91.1
91.3
91.7
Tightcontrolandsupervisionoftimeallocationand
Availabilityofeffectiveandaccurateorganizational
91.5
used
structureindicators
90.6
91
93.0
91.3
Availabilityofeffectiveandaccurateoverview
91.1
Timelyappraisalsforstaff
indicators
90.5
91.81
90
Positiveaccountability
91.4
89
91.0
Effectiveproactivemaintenanceprogram
91.8
89.5
91.1
Effectivereviewofdata,recordsanddocumentation
priorapproval
Appropriatelicensedandupdatedsoftwareusedfor
thefacilitiesmanagementsystems
90.5
91.1
Regularandpromptupdatingofanyinventories,
records,logsanddocumentations
WellplannedPurchasingsystemandprocess
91.4
91.6
Applicationandutilizationofmaintenance
predictiontoolsormethods
91.1
91.3
AdequateandeffectivePreventiveMaintenanceto
reducedowntimeandfailures
Meaningful,plannedandeffectiveCorrective
Maintenance
91.5
91.7
92.0
91.6
EfficientStorageandinventorycontrol
SystematicAssetManagement
Compliancewithallapprovedprocessesand
procedures
Controlledaccessandsecuritymeasuresfor
informationtechnologysystemsandprograms
Effectivesupervisionandmonitoringofallworksand
tasks
HealthyTeamwork,coordinationandcooperation
92.2
Constructivetraining,upgradingprogramsand
withinworkforce
certifications
91.8
Figure1:RadarChartshowingOverviewofFacilitiesManagementServiceforPart2Facilities
This Facilities Management Services Audit Report has been prepared by KEO International Consultants. Contents of this Audit Report remain the property of KEO International Consultants and may not be
copied, used or distributed without the expressed prior permission of KEO International Consultants. Copyright. Revision 0 28th August 2016
7 of 32

Figure 2: Scores for Part 2 Facilities audit criteria
PreventiveMaintenanceForAccessControlSystem
PreventiveMaintenanceForCCTVSystem
PreventativeMaintenanceForLocalAreaNetworkSystem
MEPSystems
ITSystems
AppendixtoAuditonServicesProvidedforPart2Facilities
SecurityServicesattheTunnels
AirportOperatingRulesandSafeProcedures
ProcurementServicesforItemsRequiredForThirdPartyDamages
FirstAidKits
Clothing&Footwear
Uniforms,Footwear,ProtectiveClothingAndEquipment
BackChargingOnO&MWorks
OutOfScopeWorkOrders(WOs)
SpecificPeriodicReportsRelatingtoServices
PeriodicMaintenanceReportsforAlltheServicesListedintheworkscope.
PersonnelReportsforAlltheServicesListedintheworkscope.
NotificationofAccidentstotheEmployer
Reports
ResponseTime
ServicePerformanceandStandards
PreventiveMaintenanceandEquipmentDataMonitoring
OperationofFaultReportingCenter(FRC)
PlanningandScheduling
TestsandCertification
IndustrialSafetyFunction
IndustrialSafetyProgram
IndustrialSafety
JobTitles
MinimumAcceptableManning
ContractorPersonnel
BenchStocks
StockGeneration
StockGenerationandBenchStocks
CalibrationofToolsandEquipment
StatisticalInformation
QualityControlProgram
QualityControl
CompletenessandAccuracyofO&MManuals
CompletenessandAccuracyofAsBuiltDrawings
ReviewofDocumentation
WarrantyWork
AssistancetoEmployerforDisabledVehicleRemovalandRepairServices
AssistancetoEmployerforDisabledAircraftRemoval
ResponsetoRequestsforEmergency
Recommendations
FacilityOperationsandMaintenanceStandards
MiscellaneousWork
RepairPolicy
PoliciesandProcedures
Standards
Spares,Equipment,ExpendablesandConsumables
CustodialResponsibilitiesandEmployer
BuildingMaintenance
SpecialistIndependentInspectors
CoordinationActivitiesandInterface
MajorRepairs
Inspections
Overhauls
CorrectiveMaintenance
PreventiveMaintenance
MaintenanceServices
InterfaceConnections
Interfaces
WorkExcluded
ITSystems
Certification/Inspection
SuitableQualifiedStaff
MaintenanceManagementSystem
FaultReportingService(FRS)
Consumables
FirstLineEmergency
Airside&Landside
SpecializedSystems
Equipment
91.0
91.4
91.7
93.1
90.7
95.0
90.6
91.0
91.3
90.0
92.5
92.5
90.0
91.0
90.0
90.4
91.3
90.0
95.0
92.5
90.0
92.5
92.5
90.0
93.3
93.3
91.7
95.0
90.0
92.5
95.0
92.5
92.0
95.0
90.0
90.0
91.7
90.0
95.0
91.3
90.0
90.0
90.0
90.0
90.0
90.0
95.0
90.0
95.0
95.0
95.0
92.0
92.5
90.0
93.0
90.6
92.0
92.5
90.0
91.7
93.1
90.0
90.0
93.3
90.0
91.7
93.3
90.0
91.7
93.3
95.0
90.0
91.7
92.5
93.3
87.0
88.0
89.0
90.0
91.0
92.0
93.0
94.0
95.0
96.0
8 of 33
7.3 The scores for each criterion are shown in Figure 2 for the Part 2 Facilities. The
scores show the areas where there are lacking or requiring improvements to be
made as well as strengths and weaknesses of the facilities management
services, processes and practices. The detailed scoring card based on the audit
findings on the list of criteria are shown in Annex B of this Audit Report.
7.4 The scores for part 2 facilities are at the range of 90%. A significant factor that
influenced the constant improvement is the establishment of the MMS and the
BMS for Part 2 facilities that significantly support facilities management services
as well as emerging new avenues for positive development and refinement of the
various elements. These marks a positive trend in the improvements and
rectifications made for the maintenance services.
8.
Observations and Comments based on Documentation Audit

8.1 The Part 2 Facilities audit commenced with the review of the previous biannual
audit findings and the follow-up action made to the items. The audit findings of
each bi-annual audit was constructive and useful for this audit as it covers all of
the Part2 facilities system. Observations and comments based on the review are
described within the following sections of this report. The progress or
rectifications, updates and action plans were diligently maintained by Keppel
FMO and that correspondence, rectification exercises and collaboration between
HIA and Keppel FMO were accomplished as efficiently as possible. This audit
covers of all documentation which were made available during the audit which
should encompass operations and maintenance manual documentation involving
records of material approvals, certifications, product specifications, system
schematics and sequence of operations as well as drawings, routine and
periodical inspections, testing and maintenance schedule, at the time of audit
was conducted. Documentation review also covered records of installations being
inspected, tested and maintained by specialist contractors. Below are findings of
the documentation review.
8.2 General
8.2.1 The available and presented operating and maintenance (O&M) manuals
were in order and filed accordingly with file reference number. Tracking
and updating of the revisions for the instructional manual can be
established further by having a master list of Operations and Maintenance
Manual with the tracking and updating reflected in it. Tracking and updating
changes will be easier with this information. Hardcopies of the O&M
manuals are filed and organized properly with respect to the associated
drawings, schematics and preventive maintenance and corrective
maintenance documentation. Updated drawings and schematics were
available during the audit. The observation an audit of documentation was
based on what was made available and presented during the audit.
9 of 33
8.3 Jet fan system

8.3.1 The jet fan operational and functional readings were recorded on the
preventive maintenance checklist accordingly. See illustrations below in
Figure 3 below.
Figure 3: Preventive Maintenance Record for Jet Fan

8.3.2 Ongoing maintenance work was conducted on one of the jet fans as per
work order. The specialist for the jet fan system was engaged to conduct
any troubleshooting and has completed the rectification on the jet fan for
the Midfield Tunnel. Remedial action has been taken for this deficiency of
the system.
8.3.3 Snagging of the associated defect on the jet fan system was done by the
specialist contractor. Issues were being rectified progressively and a small
number of remaining items which were being scheduled for follow-up
action. See Figure 4 below
10 of 33
Figure 4: Remaining snag for jet fan scheduled for follow-up

8.4 Permit to Work
8.4.1 The permit to work form has been centralized and controlled by the client
which is a more organized method. This form was being generated by the
Client. See Figure 5 below.
11 of 33
Figure 5: New Permit to Work Form
8.5 Oxygen and Hydrocarbon Sensor

8.5.1
The oxygen and hydrocarbon sensor for the sump pump room within the
tunnels were having records of maintenance, testing and calibration in
accordance with the operations and maintenance manual by the approved
specialist contractor. The alarm levels for oxygen deficiency and
hydrocarbon concentration were set in accordance with the device
manufacturer settings. See Figure 6 below.
12 of 33
Figure 6: Testing and Calibration Record of oxygen and hydrocarbon sensor
8.5.2
Preventive maintenance checks were conducted on the oxygen and

hydrocarbon sensor for the tunnels. See Figure 7 below.
13 of 33
Figure 7: Preventive Maintenance Check of oxygen and hydrocarbon sensor
8.6 Air Quality and Air Flow Management System

8.6.1
The Air Quality and Air Flow Management Systems were being checked,
maintained and calibrated in accordance with the manufacturers
standard. System condition report was duly signed and properly filed. See
Figure 8 below.
14 of 33
Figure 8: Testing and Maintenance Report of Air Quality and Air Flow Management
Systems.
8.6.2
The carbon monoxide setting and alarm levels of the Air Quality
Management system was being calibrated in accordance to the
manufacturers specifications. See Figure 9 below.
15 of 33
Figure 9: Testing and Calibration Report of Air Quality Management Systems.
8.6.3
The AQME was being relocated to a new location as indicated on the

preventive maintenance schedule log. The relevant drawings were being
updates and included with the operations and maintenance manual. See
Figure 10 below.
16 of 33
Figure 10: Updated drawing on the new location of the AQME device.
Completion of works for the relocation of the AQME device was recorded and provided with
the certificate of completion. See Figure 11 below.
17 of 33
Figure 11: Completion Certification for relocation of AQME.
8.7 Uninterrupted Power Supply System

8.7.1
Records of UPS maintenance was provided reflecting the various

readings of current and voltage with no failure analysis by the specialist
contractor. Voltage and current readings were also captured in the
preventive maintenance checklist See Figure 12 below.
18 of 33
Figure 12: Uninterrupted Power Supply System Maintenance Report
8.8 Stand-by Generator

8.8.1 Stand-by generator preventive maintenance checklist correctly reflect a
minimum period of 30 minutes run time. Records or oil change and filter
change were reflected. See Figure 13 below.
19 of 33
Figure 13: Emergency Generator Preventive Maintenance Checklist
9.
Observations and Comments based on Site Inspection.

9.1 Site visual inspections were conducted and observations were made at the
Midfield or Free Trade Zone tunnels as well as the associated buildings and
facilities. The inspection was executed based on the type of system and its
location. The visual site inspection was aimed to physically check the various
systems and services and to note the condition of their maintenance.
9.2 Fire detection and alarm system.
9.2.1
No indication of fire alarm, trouble or supervisory signal on the fire alarm

panels. The fire detection and alarm system are working in order. See
Figure 14 below.
20 of 33
Figure 14: Fire Alarm Control Panel within substation at Midfield Tunnel
9.3 Air quality and air flow monitoring system.

9.3.1
No faults were seen on AQME readings on the jet fan panels. Jet fans
were found to be operationally ready. See Figure 15 below.
21 of 33
Figure 15: Jet Fan Panel showing Air Quality and Air flow readings
9.4 Tunnel drainage system and sump pump rooms.

9.4.1
The sump pump room exhaust fan was running continuously to maintain
safe level within the sump pump room with regards to oxygen level and
hydrocarbon level. The run hour for the jet fans, exhaust fan and
dehumidifier should all be recorded for maintenance purposes. See
Figure 16 below.
22 of 33
Figure 16: sump pump room exhaust fan Panel

9.4.2
The readings for the oxygen the hydrocarbon levels in the sump pump
room were found to be at an acceptable value. See Figure 17 below.
23 of 33
Figure 17: Readings for oxygen and hydrocarbon levels in sump pump room
9.4.3
The exhaust fan as well as the gravity damper in the sump pump room
were found to be in operational condition keeping a safe level of
ventilation within the room. See Figure 18 below.
24 of 33
Figure 18: Operation of the sump pump ventilation system

9.5 Dehumidifier
9.5.1 The relative humidity setting for the dehumidifier is not the same for both
of the units. The setting should be in accordance with the manufacturer
specifications. Appropriate adjustments should be made so that humidity
level is consistent. See Figure 19 below.
Figure 19: Relative Humidity setting for the Dehumidifiers
25 of 33
9.6 Firefighting Systems.

9.6.1
Care should be taken when locating electrical line along water line due to
safety and maintenance purposes. Such installations should be verified
against approved drawings. See Figure 20 below.
Figure 20: Electrical line beside fire water line

9.6.2
The system pressure and the supply pressure are stable for the fire pump.
See the pressure gauge readings in Figure 21 below.
26 of 33
Figure 21: Stable System and Supply pressures.

9.6.3
The cut-in and cut-out pressure for both the duty and stand-by fire pumps
were clearly identified. Pressure readings on the pump controller
coincides with the readings on the pressure gauges. See Figure 22 below.
27 of 33
Figure 22: Duty and stand-by Fire Pump Controllers
9.7 Holding tank system

9.7.1
The housing for the holding tank transfer pump is found to be not
providing sufficient protection from extreme weather exposures such as
ingress protection and corrosion effects. See Figure 23 below.
28 of 33
Figure 23: Holding Tank Transfer Pump unit

9.7.2
The valve pit or manhole serving the holding tank and drain system is not
properly maintained due to accumulation of rubbish and pit did not have
the cover positioned in place. See Figure 24 below.
29 of 33
Figure 24: Valve pit or manhole serving the holding tank and drain system
10.
Conclusion
10.1 In conclusion, there were no major faults or non-compliances found during the
audit. The status shown on the SIEMENS panel did not indicate any fault status
to the systems in the tunnel. This would include the tunnel lighting and traffic
systems, the jet fan systems, fire alarm system and others related systems. See
Figure 25 below. The percentages are just generic indications of lacking areas
and should be seen as a holistic figure against what was available and presented
for the audit exercise.
30 of 33
Figure 25: SIEMENS panel reflecting the systems associated to the tunnel
10.2 Constant Improvement can be seen on the performance of the maintenance

services. Further training of the personnel can be considered to better
understand their specialized task and also training to develop their supervisory
and thinking skills in executing their future jobs.
31 of 33
11.
Annex A Scoring card B based on the individual factors and key areas
32 of 33
12.
Annex B Scoring card A based on the audit findings on the list of criteria
33 of 33

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Scope of Work ......................................................................................................................... 2

Maintenance Process Capability Performance and Stability .............................................. 3

Overview of Facilities Management Services Audit Results ............................................... 4

Current Facilities Management Service Capability .............................................................. 6

Facilities Management Service Audit Findings and Scoring............................................... 6

Observations and Comments based on Documentation Audit........................................... 9

10. Conclusion ............................................................................................................................. 30

Identify any shortcomings or failures, making site assessments through questions,

Maintenance Process Capability Performance and Stability

Overview of Facilities Management Services Audit Results

Table 1: Factors or Key areas measured during the audit

Current Facilities Management Service Capability

Facilities Management Service Audit Findings and Scoring

Observations and Comments based on Documentation Audit

8.3 Jet fan system

Figure 3: Preventive Maintenance Record for Jet Fan

Figure 4: Remaining snag for jet fan scheduled for follow-up

Figure 5: New Permit to Work Form

8.5 Oxygen and Hydrocarbon Sensor

Figure 6: Testing and Calibration Record of oxygen and hydrocarbon sensor

Preventive maintenance checks were conducted on the oxygen and

Figure 7: Preventive Maintenance Check of oxygen and hydrocarbon sensor

8.6 Air Quality and Air Flow Management System

Figure 9: Testing and Calibration Report of Air Quality Management Systems.

The AQME was being relocated to a new location as indicated on the

Figure 11: Completion Certification for relocation of AQME.

8.7 Uninterrupted Power Supply System

Records of UPS maintenance was provided reflecting the various

Figure 12: Uninterrupted Power Supply System Maintenance Report

8.8 Stand-by Generator

Figure 13: Emergency Generator Preventive Maintenance Checklist

Observations and Comments based on Site Inspection.

No indication of fire alarm, trouble or supervisory signal on the fire alarm

9.3 Air quality and air flow monitoring system.

9.4 Tunnel drainage system and sump pump rooms.

Figure 16: sump pump room exhaust fan Panel

Figure 18: Operation of the sump pump ventilation system

Figure 19: Relative Humidity setting for the Dehumidifiers

9.6 Firefighting Systems.

Figure 20: Electrical line beside fire water line

Figure 21: Stable System and Supply pressures.

Figure 22: Duty and stand-by Fire Pump Controllers

9.7 Holding tank system

Figure 23: Holding Tank Transfer Pump unit

10.2 Constant Improvement can be seen on the performance of the maintenance

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