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A. PROPONENT DESCRIPTION
The proponents of the study are MMBM students of the University of the
Philippines Visayas.
coworking cafe space, in the city of Iloilo. West Avenue is a partnership type of business
owned by the partners Ms. Mary JE Cunada, Ms. Cristine Marie Sedigo, Mr. Elvis
Sevilleno, Mr. Lynnard Philip Panes and Mr. Romelo Aguilar. They will outsource the
services of Ms. Sheila Medianesta as their external accountant to keep and maintain
their accounting and financial records. The business is primarily engaged in offering the
emerging coworking place on a unique cafe concept wherein customers can study, do
office work, chill, meet, or interact with other people in a cozy environment. On top of
the primary service, the business also provides quality food, premium coffee and drinks
which is all locally produced and organic having no flavor enhancers or fertilizers used
which makes our food choices not only delicious but most importantly nutritious.
encouraged at West Avenue wherein the customers have the opportunity to share ideas
or help each other. They can offer tutorial to other student customers in the hub.
C. PROJECT TIMETABLE
Prior to its launching/opening in January 2017, the proponents will focus on
building its brand awareness by joining local trade and school fairs and by engaging
with its social media followers on making the place more suitable for their needs.
Shown in Table 1 below are the target implementation dates and activities of West
Avenue in the first six months.
D. SOCIAL DESIRABILITY
For about a decade now, coworking spaces started to emerge and is growing
significantly all over the world. In the United States, where it first originated, coworking
spaces can be seen almost everywhere and are attracting various kinds of people like
students, young professionals and businessmen.
In the Philippines, apart from working at home and in the traditional offices, it is
common to see Filipinos working on their laptops in coffee shops to grab some coffee
and get free internet access. Majority of these people are students doing their school
stuffs, young professionals meeting with clients, freelancers who refuse to do their work
at home or start-ups meeting for business appointments. However, these public spaces
tends to limit the productivity of these people, hence, prompted the beginning of work
hubs like coworking spaces.
West Avenue is a coworking cafe concept that will provide a place where
students can study, young professionals can do office work, and start up businessmen
can meet for client meetings.
relaxing, and friendly coworking environment with complete amenities that will support
the needs of its customers.
Among these respondents who go to coffee shops, 27% visits twice a week, 24%
visit only once a week, and 44% visits occasionally. Fifty-six percent of those who go to
coffee shops do so to relax, 23% meet up with friends, and 19% to study.
The survey also showed that 45% of the respondents go back to coffee shops
because of the ambience, 30% is because of the food, 21% is due to the affordable
rate, 2% is because of the people, and another 2% caused by other factors.
Results showed that top five amenities and support needed by the respondents
include food, beverage/drinks, computer/WiFi, books, and coffee.
Figure 5. Factors identified by the respondents that will make them go back to a
coffee shop.
C. COMPETITOR ANALYSIS
The proponents have identified two direct competitors with the same product offer; DoJo8 located in General Luna
Street, Iloilo City and Book Latte located in Ledesma Street, Iloilo City. Coffee shops, restaurants, bars, libraries and
customers homes were considered indirect competitors. As shown in the matrix below, West Avenue has competitive
advantage amongst other players in the market.
Figure 6. Competitor Matrix
It is
1. Product/Service
West Avenue is a coworking cafe concept wherein customers can study, do office
work, chill, meet, or interact with other people. Coworking space, by definition, is a
shared working environment designed to maximize the productivity of its tenants. Unlike
the traditional office model, coworking space encourages interaction and collaboration
between different professions.
West Avenue
2. Price
Whether you need to get out of the house, have outgrown your current space, or
need a satellite office for your expanding company, youll find the space and resources
you need at West Avenue at an affordable rate. West Avenue offers an exclusive or
more private space for studying or for your office activities. Shared workstations are
available for those who desire a more open environment and our coworking space is
always available for those who crave the hustle and bustle of the coffee shop
atmosphere.
Regular rate at West Avenue will be P150. This is composed of three-hour stay at
the coworking area that offers free wifi and charging of devices. This also includes free
brewed coffee, tea and water and P50 worth of voucher that can be used in purchasing
food and beverage items at the cafe. Prices of our food offerings are found in the figures
below.
Prices at West Avenue are set at an affordable rate to be able to satisfy the
needs of its customers without sacrificing its costs.
3. Place
West Avenue will be strategically located in Soriano Building, along Infante St.,
West Ave., Molo, Iloilo City. The ground floor (Figure 10) will serve as the caf area that
will cater to walk in customers. Amenities like printing services, scanning, comfort room
and pantry is located also in the ground floor. The second floor (Figure 11) will serve as
a more exclusive venue for those who availed the coworking space.
4. Promotion
The Internet links individuals and businesses of all types to each other and
having an active website and social networking sites for West Avenue is essential for it
to reach its target market.To be able to create brand awareness at minimal promotional
expenses, West Avenue will launch its marketing campaigns through the social media
like Facebook, Twitter, and Instagram. It will be promoted using its tagline Where
Great Minds Hang Out.
supports students and young professionals needs at the same time increasing their
productivity.
Banners and signage will also be installed outside the premises to capture
attention of target market and potential customers. The name West Avenue with its logo
and the tagline will be visible.
customers have the opportunity to share ideas or help each other. They can offer tutorial
to other student customers in the hub.
Target Market:
Students and Young Professionals of Iloilo City
Tagline:
Where Great Minds Hang Out.
Mission:
To create a fun, educational, and friendly environment for students and young
professionals seeking a good venue outside their schools and workplaces.
Vision:
A study and workspace cafe operating to be the best in providing excellent learning and
fun experience to all our clients by 2018.
Core Values:
Learn
Explore
Adapt
Productivity
Facilities/Amenities
Workspace/Study Place
Meeting rooms
Comfort Room
Tiangge Corner
Standby generator
Security Cameras
Parking Space
White Board
Services/Technology
Printing
Copying
LCD projector
Autoload/e-load services
Foodstuff
Specialty Coffee
Native Choco
Tea
Soda
Cold Beverage
Baked Lasagna
Baked Carbonara
Cheesy Macaroni
Sandwiches
while the cakes and pastries will be provided by Sweet creations by Glenda. Only
coffee beans and tablea will be sourced from Tiolas Multipurpose Cooperative on a
cash basis. To ensure quality and affordability proponents will be hands on in checking
suppliers products that it follows set standards. Perishable goods like lasagna, baked
carbonara, baked macaroni and the likes will be ordered depending of the consumption
of the customers. Shelf life of perishable items will only be within 5 days. A day after,
not sold items will be returned to the suppliers and only consumed goods will be paid.
.
D. PLANT DESIGN
The ground floor of West Avenue will have the amenities such as the receiving
area, service center, toilet, and the common caf area. It is also where the display of
food and beverage products can be found. The comfort room and pantry can also be
found in the ground floor. The second level on the other hand will serve as a more
private place where customers can spend time in group studies, meet with clients or
arrange for team meetings.
Figure 5. Floor Plan.
E. PROPOSED OPERATIONS:
West Avenue is open Mondays to Saturdays from 7AM to 11PM and on finals
week or the Hell Week of students we will open on a 24-hour 7 days a week basis.
Prior arrangements can also be made on requested events. Extended operating hours
is offered to cater customers demand and viability.
There will be two shifts with 1 hour break for each shift. Shift schedule will start
6AM to 12 midnight.
Figure __ below is the diagram showing the flow of transactions that occurs upon
acceptance of a customer in the place.
Figure ___. Transaction Flow in West Avenue.
Upon entering, the customer approaches the counter and staff greets and asks
for what the customer need. After the transaction, the customer pays for his/her bill and
proceeds to the available space. If food and beverage were ordered, barista prepares
for the items and is served by the cafe assistant after it is completely prepared. After
staying in the place and after the customer has left the place, the cafe assistant cleans
the space and prepares it for the next customer.
F. LOCATION AND JUSTIFICATION
West Avenue will be located in Soriano Building, along Infante St., West Ave.,
Molo, Iloilo City (see Figure 1). The area will be in a 2-storey building having an area of
30 square meters on each floor with a total area of 60 square meters. Monthly rental for
the space is P16,000.00.
development triangle and is very accessible to its target market, the students and young
professionals.
distance from major schools like the University of the Philippines in the Visayas, Iloilo
Doctors College, John B. Lacson Maritime University, and St. Therese College. It is
also a 3 minute jeepney ride from the University of San Agustin, another major
university in the city. Iloilo Doctors Hospital is also a minute walk to the place as well as
the Medicus Medical Center Hospital. One of the biggest BPO offices, Callbox is also a
few minute walk to West Avenue.
Figure 6.Location Map.
A. FORM OF BUSINESS
West Avenue will be a partnership form of business. It will be owned by Ms.
Mary JE Cunada, Ms. Cristine Marie Sedigo, Mr. Elvis Sevilleno, Mr. Lynnard Philip
Panes and Mr. Romelo Aguilar. Owners have excellent management experiences in
their own endeavors. They will also engage the service of Ms. Sheila Medianesta as
their external accountant for accounting management activities.
B. THE ORGANIZATIONAL STRUCTURE
The co-working cafe will be led by the owners with 6 employees. The operation
will employ two shift works consisting of supervisor, barista and cafe assistant, as
shown in the figure below. First shift will start from 6:00 a.m. to 3:00 p.m. and the
second shift will be on 3:00 p.m. to 12:00 p.m.
Figure 7. Organizational Chart.
Build good rapport to all customers and provide a friendly, hospitable and
service
- Maintain a clean, safe, and well organized work area
Build good rapport to all customers and provide a friendly, hospitable and
Attend to customers needs, take meal orders, and answer the phone promptly
Monitor and maintain the stocks of all ingredients and food items
Assist in the preparation of supply order and receives delivered stocks and
supplies
-
- Report and communicate to supervisor any and all issues and concern in the
kitchen including maintenance of equipment, coffee beans and other ingredients
low stock level, and concerns that need attention.
-
management
Cafe Assistant / Runner
-
Build good rapport to all customers and provide a friendly, hospitable and
Clear tables of used glassware and dishes and ensure cleanliness in all areas
of coworking cafe
Report and communicate to supervisor any and all issues and concerns in the
management
C.
STAFF
Position
Persons
Part-time
Owner
Supervisor
Full-time
Barista
Full-time
Cafe Assistant / 1
Part-time
Runner
High level of interpersonal skill, leadership skill, administrative skill and a team
player
-
Barista
- Any course, or preferably from Marketing, Hotel and Restaurant Management,
Business/Finance Management or other related course
-
services
-
D. TRAINING PROGRAM
Employees will undergo one day orientation and start-up training. Orientation will be
done in the morning where the owner will present all about the business, discuss the
functions and responsibilities, formulated basic rules and ethics, compensation and
other related aspects in staffing. In the afternoon, start-up training will be conducted.
This includes the daily operation and service flow, customer service, communication
and sanitation and cleanliness. Coaching will also be applied as needed. Amounting to
P 7,200 annually is allotted to training programs.
Supervisor / P
Cashier
10,000.00
AND
OTHER BENEFITS
per
vacation
leave)
Overtime pay
Night Differential ( for
2nd shift)
Barista
leave,
vacation
leave)
Overtime pay
Night Differential ( for
2nd shift)
Cafe
Assistant
Overtime pay
Runner
Income Statement and Balance Sheet for the year ended December 31, 2017, 2018
and 2019 were illustrated below.
Gross receipts of West Avenue were broken down into Food & Beverages and
Facilities and Other Income. Gross receipts of food & beverage and facilities were
computed by multiplying the average amount spent per customer amounting to P
150.00 by the average number of customers per day which is 150. The average amount
of P 150.00 resulted from the survey conducted showing that the customers were willing
to pay more than P100.00 for the service. The business is operating from Mondays to
Saturdays for 17 hours per day. For the first 6 months of its first year, it is expected that
50% of the gross receipts would be realized and 60% for the last six months. Cost of
sales relative to food & beverages and facilities is expected to be 70% of the gross
receipts. Moreover, rental expense, light, water & communication and depreciation
expense also form part of the cost of sales. Operating expenses included salaries &
incentives, taxes & licenses, advertising, maintenance & repairs, supplies and
miscellaneous deemed necessary in the businesss operation. Net income for its first
year of operation was expected to be P 602,661.83 or 14% of the realized gross
receipts. On its second year of operation, the first half and last half was expected to be
60% and 70% of its gross receipts respectively resulting to an 18% increase in realized
gross receipts. Net income at the end of 2018 is projected to be P 1,011,361.83 or 17%
of the realized gross receipts. On the third year, the business projected that 90% of the
gross receipts will be realized and increasing the realized gross receipts by 18%. At the
end of the year 2019, it is expected that 19% of the realized gross receipts will
comprised the net income or in the amount of P 1,326,261.83.
The three year projected Balance Sheet of West Avenue as of the December 31,
2017, 2018 and 2019 is presented above. Projected net income amounting to P
602,661.83, P 1,011,361.83 and
2019, respectively, were added to the capital beginning to get the ending capital less
drawings made by the owner. Total assets comprised cash and cash equivalents and
property, plant & equipment (PPE) which comprised the cost of the building, office
equipment, machinery equipment and furniture & fixtures. The business will use straight
line method in computing for the PPEs depreciation; Building 10 years, Office and
Machinery Equipment 5 years and Furniture & Fixtures 3 years.
Gross Profit rate for the years 2017, 2018 and 2019 were 26%, 27% and 27%,
respectively. On the other hand, Net Income rate for the same years were 14%, 17%
and 19% respectively.
Payback Period for the net investment amounting to P 2,562,615.00 will be recognized
within 2 years and 9 months.
Return on investment (ROI) is computed by dividing net income by the total cost
of investment. The total cost of investment amounted to P 2,562,615.00 for the year
2016, resulting to a ROI of 24%.
Estimated Total Project Cost for West Avenue amounted to P 2,884,539.85 which
included Fixed Assets comprised of Building, Office Equipment, Machinery Equipment
and Furniture & Fixtures. Moreover, operating requirements included direct materials &
labor, fixed overhead costs and administrative expenses. This will be solely financed by
the owners equity based on the implementation table. In case fund will be limited, the
owners will opt to borrow funds from financial institutions.
meeting rooms, and other services such as auto load/e-load services and tutorial services.
Considering the studies conducted and in order to have a clear idea of the position and
performance of the business, a three year projected financial statements, balance sheet and
income statement, were prepared and analyzed vis--vis to determine the viability and
sustainability of launching the business in the market.
Projected Statement of Financial Performance for the year ended December 31, 2017,
2018 and 2019 is illustrated below. Moreover, Monthly Projected Statement of Financial
Performance is shown in the annex part of this paper.
Figure ____: Gross Receipts for the Years 2017, 2018, and 2019.
Gross receipts of West Avenue were broken down into Food & Beverages and Facilities
and Other Income. Gross receipts of food & beverage and facilities were computed by
multiplying the average amount spent per customer amounting to P 150.00 by the average
number of customers per day which is 150, maximum capacity of persons catered per day is 30
multiplied by the average turnover of 5 in the 16 hours of operation. The average amount of P
150.00 resulted from the survey conducted showing that the customers were willing to pay more
than P100.00 for the service. The business is operating from Mondays to Saturdays for 16
hours per day. On the first quarter of its first year of operation, it is expected that 50% of the
gross receipts would be realized, on the second quarter 60%, third quarter 70% and 80% for the
last quarter. Cost of sales relative to food & beverages and facilities is expected to be 60% of
the gross receipts. Operating expenses included salaries & incentives, taxes & licenses, rental
expense, light, water & communication, advertising, maintenance & repairs, supplies,
professional fee, insurance, kitchenware, trainings & seminars, depreciation and miscellaneous
deemed necessary in the businesss operation. Net income for its first year of operation was
expected to be
third year of operation, gross receipts are expected to be realized at 90% resulting to a 38%
increase in realized gross receipts. Net income at the end of 2018 and 2019 are projected to be
P 2,219,363.76 and P 2,397,842.16 or 31% and 33%, respectively.
The three year projected Balance Sheet of West Avenue as of the December 31, 2017,
2018 and 2019 is presented below.
Total assets comprised cash and cash equivalents and property, plant & equipment
(PPE) which comprised the cost of the building, office equipment, machinery equipment and
furniture & fixtures. The business will use straight line method in computing for the PPEs
depreciation; Building 15 years, Office and Machinery Equipment 7 years and Furniture &
Fixtures 5 years.
Projected net income amounting to P 1,325,179.76, P 2,219,363.76 and P 2,397,842.16
for the years 2017, 2018, and 2019, respectively, were added to the capital beginning to get the
ending capital less drawings, if any, made by the partners.
amounting to
materials & labor, fixed overhead cost and administrative expenses. A contingency fund
amounting to P 154,645.00 or 5% of the total cost will also be allocated. A summary of the
estimated total project cost is presented below.
Figure _____: Estimated Total Project
Cost
Considering
the
agreed
A Three Year Projected Cash Flow Statement is presented above. Taking into
consideration the activities transpired in the projected 3 year operation, net cash flows for first,
second and third year resulted to a negative P 1,048,339.00, positive P 2,408,460.00 and
positive P 2,586,938.00.
Payback Period for the net investment amounting to P 3,500,000.00 will be recognized
within 2 years and 10 months.
Return on investment (ROI) is computed by dividing net income by the total cost of investment.
The total cost of investment amounted to P 3,500,000.00 for the year 2017, resulting to a ROI of
38%.