VM Realize Lab

VMware vRealize Operations
Manager: Install, Configure, Manage

Lab Manual
vRealize 6.2
VMware Education Services

VMware, Inc.
www.vmware.com/education
VMware vRealize Operations Manager: Install, Configure, Manage

vRealize 6.2
Part Number EDU-EN-VROPICM62-LAB
Lab Manual
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Course development: Tulika Srivistava
Technical review: Hicham Mourad, Carla Gavalakis, Dave Overbeek, Brian Watrous, Timur
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C ONTENTS
Lab 1 vRealize Operations Manager User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Lab 2 Using Views and Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Lab 3 Troubleshooting System Health Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Lab 4 Monitoring Capacity Risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Lab 5 Monitoring Infrastructure Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Lab 6 Creating Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Lab 7 Creating Tags and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Lab 8 Creating Object Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Lab 9 Creating Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Lab 10 Creating Symptoms, Recommendations, and Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 65
Lab 11 Creating Alert Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Lab 12 Creating a View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Lab 13 Creating Dashboards and Configuring Widgets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Lab 14 Adding a Scoreboard Widget to a Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Lab 15 Configuring Dashboard Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Lab 16 Managing Dashboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Lab 17 Creating Super Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Lab 18 Creating Local Users and User Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Lab 19 Importing LDAP Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Lab 20 Monitoring vRealize Endpoint Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Lab 21 Installing Management Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Lab 22 Monitoring vRealize Operations Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Lab 23 Using Workload Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
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VMware vRealize Operations Manager: Install, Configure, Manage
Lab 1 vRealize Operations Manager
User Interface
Objective: Navigate around the product user interface
In this lab, you perform the following tasks:
1. Log In to the Student Desktop
2. Log In to the Historical vRealize Operations Manager Instance
3. Navigate Between Dashboards on the Home Page
4. View the Icon List on the Content Page
5. View the Inventory Tree for a Distributed Switch
6. View the Inventory Tree for All Objects
7. Search for an Object and Display Its Inventory Trees
Task 1: Log In to the Student Desktop

You use the student desktop to perform each lab in the course. The student desktop is a virtual
machine in the lab sandbox.
Use the following information from the class configuration handout:
Standard lab password
1. Ask your instructor how to log in to the student desktop in your lab sandbox.
For example, your instructor might ask you to use Remote Desktop Connection to connect to
the student desktop by using a fully qualified domain name (FQDN).
2. Log in to the student desktop as administrator with the standard lab password.
Task 2: Log In to the Historical vRealize Operations Manager Instance

You log in to the VMware vRealize Operations Manager product user interface to monitor your
environment, troubleshoot system health issues, assess capacity risk, and identify ways to optimize
infrastructure use.
Historical vRealize Operations Manager name
Historical vRealize Operations Manager administrator user name
Historical vRealize Operations Manager password
1. Open the user interface to the historical vRealize Operations Manager instance.
a. On the student desktop, click the Internet Explorer icon on taskbar.
b. In the address text box, enter https://
historical_vRealize_Operations_Manager_name/ui/login.action.
2. If Internet Explorer prompts you to allow this URL as a security exception, click the Continue
to this website (not recommended) link.
3. Log in to the product user interface.
a. In the Authentication Source drop-down menu, leave Local Users selected.
b. In the User name text box, enter your historical vRealize Operations Manager
administrator user name.
c. In the Password text box, enter the historical vRealize Operations Manager password.
d. Click Login.
Task 3: Navigate Between Dashboards on the Home Page

The Home page provides you with a set of prebuilt dashboards. You can view, close, and reopen the
dashboards. Knowing how to navigate around the Home page allows you to view data quickly and
conveniently.
Lab 1 vRealize Operations Manager User Interface
1. Verify that the Home page appears.
2. View the names of dashboard tabs that are currently displayed.

You can use the right and left arrows in the tabs bar to view all the tabs.
3. View information in the Diagnose dashboard.
a. Click the Diagnose tab.
Several widgets appear in the dashboard, but most of these widgets do not display any
information.
b. In the Objects widget, select the first object in the list.
c. Verify that the rest of the widgets are populated with data.
Widgets are often configured to interact with each other. Selecting an object in one widget
populates other widgets with data for the selected object.
4. View information in the VMware vSphere Clusters dashboard.
a. Click the vSphere Clusters tab.
Use the right arrow in the tab bar to scroll to the right and find the vSphere Clusters
dashboard.
b. Find the widget that shows the top 25 clusters by memory usage and select the top cluster.
When you select the cluster, a sparkline chart appears in the Select Above for Mem Usage
(%) History widget.
5. Close and reopen the vSphere Datastores dashboard.
a. In the dashboard list at the top of the Home page, select vSphere Dashboards > vSphere
Datastores.
b. Close the vSphere Datastores dashboard by clicking X in the tab.

c. Reopen the vSphere Datastores dashboard by selecting vSphere Datastores in the
Dashboard List list.
6. Enlarge the center pane.
a. Collapse the navigation pane by clicking the left triangle between the navigation pane and
the center pane.
The center pane is enlarged.

b. Reopen the navigation pane by clicking the triangle again.
The navigation pane appears.
Task 4: View the Icon List on the Content Page

Visual cues are used extensively throughout the vRealize Operations Manager user interface. The
Content page provides access to all of the products content.
1. In the toolbar, click the Content icon.
2. In the navigation pane, click Icons.

The Object Type Icons tab lists icons that are used throughout the user interface.
3. Page through the list of icons to view the entire list.
Task 5: View the Inventory Tree for a Distributed Switch

Inventory trees show parent-child relationships between objects. This relationship information is
useful when troubleshooting system issues and finding the cause.
1. Click the Environment icon in the toolbar.
2. View the inventory tree for the distributed switch named dvs-SA Datacenter.
a. In the navigation pane, click vSphere Networking.
b. Expand the vSphere World object and all its descendants.
Under the first VMware vCenter Server system, the dvs-SA Datacenter distributed switch
and its child objects are shown in the hierarchy.
Q1. Which object type is the parent of the dvs-SA Datacenter distributed switch?
1. Data center.
Q2. Which object types are children of the distributed switch?
2. Host systems and distributed port groups.
c. Click dvs-SA Datacenter.

The center pane displays the Summary tab (and other tabs) for this object.
3. View the related hierarchies and related objects of dvs-SA Datacenter.
a. Click dvs-SA Datacenter.
The navigation pane changes to show related hierarchies and related objects.
b. Under Related Objects, select vSphere Distributed Port Group to view the port groups
that are related to the distributed switch.
The port groups appear in the lower half of the navigation pane.
c. View the other objects that are related to the distributed switch.
Q3. In addition to vSphere distributed port groups, what other object types are related to
the distributed switch?
3. Host system, vCenter Server, virtual machine, vSphere World, and data center
Q4. How many host systems are related to this distributed switch?
4. Four.
d. Click Host System in the navigation pane.

The host systems appear in the lower half of the navigation pane.
Q5. What are the names of these host systems?
5. sa-esxi-01.vclass.local, sa-esxi-02.vclass.local, sa-esxi-03.vclass.local, and sa-esxi04.vclass.local
e. Under Related Hierarchies, click vSphere Networking.

The collapsed inventory tree for dvs-SA Datacenter appears.
f. Expand dvs-SA Datacenter to display the child objects.
4. View the object hierarchy for dvs-SA Datacenter.
a. In the center pane, click the Environment tab.
The object hierarchy is shown in the Overview tab.
b. Notice how the object hierarchy displays the ascendants of the distributed switch, the
distributed switch itself, and the descendants of the distributed switch.
5. View the object relationships for dvs-SA Datacenter.
a. Click the Map tab.
The Map tab shows the parent and child relationships of dvs-SA Datacenter.
Task 6: View the Inventory Tree for All Objects

Inventory trees show parent-child relationships between objects. This relationship information is
useful when troubleshooting system issues.
The Environment Overview page appears.

2. In the navigation pane, click All Objects.
You can use All Objects to view all the objects, organized by adapters.
3. Expand vCenter Adapter.
The vSphere objects are organized by object type.
4. Expand Cluster Compute Resource.
Q1. What are the names of the vSphere clusters?
1. SA Production, SA UAT-01, and SB TestDev.
5. Expand vCenter Server.

Q2. What are the names of the vCenter Server objects?
2. SA VCSA and SB VCSA.
Task 7: Search for an Object and Display Its Inventory Trees

The search facility is a useful tool, especially if you have thousands of objects in the inventory and
you need to look at a specific object.
1. Search for the vSphere host named sa-esxi-02.vclass.local.
a. In the search box at the top-right corner, enter esxi-02.
The user interface searches for objects that contain the vclass string and lists the objects
below the search box.
b. In the list below the search box, click on the host sa-esxi-02.vclass.local
The navigation pane shows that the sa-esxi-02.vclass.local object belongs to the following
hierarchies: vSphere Networking and vSphere Hosts and Clusters.
2. View the inventory trees for sa-esxi-02.vclass.local.

a. In the navigation pane, click vSphere Networking.
The inventory tree for sa-esxi-02.vclass.local appears.
b. Click the back button to return to the previous navigation pane.
The related hierarchies and related objects for esxi02.vclass.local appear.

c. In the navigation pane, double-click vSphere Hosts and Clusters.
d. In the inventory tree, expand sa-esxi-02.vclass.local
Q1. What is the parent-child relationship of esxi02.vclass.local in this inventory tree?
1. sa-esxi-02.vclass.local is a child of SA Production and a parent to several datastores and
virtual machines.
e. In the center pane, click Environment > Overview.

The Overview tab displays the vSphere Hosts and Clusters object hierarchy for
esxi02.vclass.local.
f. In the navigation pane, click Back.
The related hierarchies and related objects for sa-esxi-02.vclass.local appear.
g. Click vSphere Networking.
The Environment > Overview tab displays the vSphere Networking object hierarchy for
sa-esxi-02.vclass.local.
Lab 2 Using Views and Reports

Objective: Use views and reports to display information
about your environment
2. View the Information About the Production Cluster
3. View the Host Information for the Production Cluster
4. View the Virtual Machine Information for the Production Cluster
5. View the Datastore Information for the Test Cluster
6. Create a CPU Report for the Production Cluster
7. Create a Virtual Machine Report for the Production Cluster
8. View Your Reports

You open the VMware vRealize Operations Manager interface if it is not already open and log
in to the product user interface.
Standard password
1. Open the vRealize Operations Manager interface if it is closed.
b. In the Internet Explorer window, click the Historical vRealize Operations Manager
bookmark.
b. In the User name text box, enter your historical vRealize Operations Manager
administrator user name.
c. In the Password text box, enter the standard password.
d. Click Login.
Task 2: View the Information About the Production Cluster

You use the Cluster Capacity Risk Forecast view to display configuration information about your
assigned VMware vSphere cluster.
Production cluster name
1. Search for your assigned vSphere cluster.
a. In the search box at the top-right corner, enter Prod.
The user interface searches for objects that contain the comp string and lists these objects.
b. Select your cluster from the list.

2. In the center pane, click the Details tab.
The Views tab appears.
3. Select Cluster Capacity Risk Forecast.
a. In the Quick filter text box of the Views tab, enter cluster and press Enter.
b. Select Cluster Capacity Risk Forecast.
c. View the information provided in this view.
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In the view, you might need to make a column wider to see the columns full title.
Q1. How many running hosts are in your cluster?
1. Four hosts.
Q2. How many running virtual machines are in your cluster?
2. 11 virtual machines.
Task 3: View the Host Information for the Production Cluster

You use host views to display information about hosts in the Production cluster.
1. In the Views tab, select Host Properties.
a. In the Quick filter text box of the Views tab, enter host and press Enter.
b. Select Host Properties.
2. View the information provided in this view.
You can use the scroll bar to view the columns to the right.
Q1. Which VMware ESXi version are the hosts running?
1. Version 6.0.0.
Q2. How many ESXi hosts are in the cluster?
2. Four hosts.
3. From the filtered list on the Views tab, select Host CPU Diagnose List.
Q3. What is the highest value for CPU core?
3. 4 cores.
4. From the filtered list on the Views tab, select Host Memory Diagnose List.
Q4. How much memory is each ESXi host provisioned with?
4. 16 GB and 12 GB.
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Task 4: View the Virtual Machine Information for the Production

Cluster
You use virtual machine views to display information about the virtual machines in the Production
cluster.
1. From the filtered list on the Views tab, select Virtual Machine Properties List.
Use the scroll bar and the paging keys to find the view. You can also use the Quick filter text
box to search for the view.
You can use the scroll bar to view the columns to the right.
You can sort columns in ascending or descending order.
Q1. How many virtual machines are in the cluster?
1. 26 virtual machines.
Q2. Do any virtual machines have limits configured for CPU? I
2. Yes.
Q3. Are any virtual machines powered off?
3. Yes.
3. From the filtered list on the Views tab, select Virtual Machine Guest OS Name.
Q4. How many different versions of the guest operating system are implemented in the
cluster?
4. Four.
4. From the filtered list on the Views tab, select Virtual Machine Configuration Summary List
View.
You can sort columns in ascending or descending order.
Q5. What are the names of the 2.15 GB disk space virtual machines?
5. plinweb31 and plinweb32.
5. From the filtered list on the Views tab, select Virtual Machines CPU Diagnose List.
Q6. How much CPU (in MHz) is the virtual machine entitled with?
6. 2,800 MHz.
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Task 5: View the Datastore Information for the Test Cluster

You use datastore and disk views to display configuration information about datastores in the Test
cluster.
Test cluster name
Linux virtual machine names
1. Search for the Test cluster.
a. In the search box at the top-right corner, enter Test.
The user interface searches for objects that contain the team string and lists these objects.
2. Select SB TestDev from the list.

The clusters Summary tab appears in the center pane.
3. Click the Details tab.
The Views tab appears.
4. From the filtered list on the Views tab, select Datastore Inventory Disk Space.
You can use the scroll bar and the paging keys to find the view. You can also use the Quick
filter text box to search for the view.
Q1. How many datastores are in the cluster?
1. Five.
Q2. What is the name of the largest datastore?
2. SB-Shared-01 Remote.
6. From the filtered list on the Views tab, select Datastore Space Usage Breakdown.
Q3. What is the peak usage for overhead?
3. Over 7 GB.
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7. From the filtered list on the Views tab, select Virtual Machine Disk and Filesystem Usage
List.
You can use the scroll bar and the paging keys to find the view. You can also use the Quick
filter text box to search for the view.
Q4. Which virtual machines VMDK file uses the most disk space?
4. tlinweb04 and twinweb06.
Task 6: Create a CPU Report for the Production Cluster

You create a report that includes CPU usage and provisioning details for the Production cluster, as
well as the hosts and virtual machines in this cluster.
1. Search for the Production cluster and display it in the center pane.
2. Start the New Template wizard.
a. Click the Reports tab.
The Report Templates pane appears.
b. Click the Add icon (green plus sign).
The New Template wizard appears and the left, center, and right panes appear.
c. In the right pane, click the Collapse >> link to make the center pane bigger.
3. In the left pane, configure the templates details on the Name and Description page.
Option
Action
Name
Enter _Your_Name: CPU Information.

NOTE
For lab purposes, the underscore allows your report template to appear
towards the top of the list, making it easy to find. You can also use
Search to find the report template.
Description
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Enter CPU information by cluster, hosts, and virtual

machines.
1. Open the Views and Dashboards page.
2. Drag the following views into the preview pane.

If necessary, you can use the Search views text box at the top or the paging buttons at the
bottom to find each view.
Cluster CPU Diagnose List
Host CPU Diagnose List
Virtual Machine CPU Diagnose List
3. View the data in the report.
The wizard lets you preview actual data in the views.
4. In the left pane, open the Formats page.
5. Leave the PDF and CSV check boxes selected.
6. Open the Layout Options page.
7. Select the Cover Page, Table of contents, and Footer check boxes.
8. Click Save.
9. Verify that your report is listed in the Report Templates tab.
10. Run the report.
a. On the Report Templates tab, select the report that you created.
b. Click the Run Template icon.
11. Click the Generated Reports tab.

12. Monitor the status of the report generation task.
Report generation might take a few minutes.
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Task 7: Create a Virtual Machine Report for the Production Cluster

You create a report that provides resource usage details for each virtual machine in your vSphere
cluster.
1. Create a report that reports on the amount of CPU, memory, and disk space for each virtual
machine in your vSphere cluster.
a. Name the report anything you want, but use _YourName as the prefix.
b. Select the views for your report.
NOTE
The names of the views are not provided for you. You must determine for yourself what
views you need to report on the amount of CPU, memory, and disk space for each virtual
machine in your vSphere cluster.
On the Views page in the New Template wizard, search for the word inventory to find the
views that you need.
c. Select PDF as the format.
d. Select the layout options of your choice.
e. Save the report template.
f. After creating the report template, click the Run Template icon to run the report.
Task 8: View Your Reports

You use Adobe Reader to view the PDF file of your reports.
1. Click the Generated Reports tab.
2. Check the status of your reports.
3. If the status of your reports is Completed, then view the reports.
a. Click the PDF icon next to each of your reports.
b. Open the report with Adobe Reader.
c. View the contents of each report.
d. Exit Adobe Reader.
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Lab 3 Troubleshooting System Health
Issues
Objective: Monitor health alerts and investigate health
issues
2. View the Health Alerts in Your Environment
3. Troubleshoot a Host Alert
4. Troubleshoot a Virtual Machine Alert
5. View Badge Information in the Analysis Tab
6. Investigate the Other Health Alerts
7. Use a Heat Map to Identify CPU Contention
8. Create a Custom Heat Map

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bookmark.
2. When prompted, log in using your historical vRealize Operations Manager administrator user
name and the standard lab password.
Task 2: View the Health Alerts in Your Environment

Health alerts appear in the Recommendations dashboard for the entire environment and for specific
objects in the environment.
1. Click the Home icon on the toolbar.
2. If not already open, open the Recommendations dashboard.
3. In the Recommendations dashboard, look at the health column and notice all of the alerts that
have been triggered.
You should see at least one cluster alert, at least one host alert, and several virtual machine
alerts.
You can ignore the risk column and the efficiency column for now.
4. Click the Alerts icon in the toolbar.
The Alerts page appears.

By default, the Alerts page displays all alerts for the health, risk, and efficiency badges.
5. In the navigation pane, select Health.
Only the health alerts appear in the center pane.
6. Sort the health alerts in descending order, by creation date.
a. On the Created On column heading, select Sort Descending.
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Lab 3 Troubleshooting System Health Issues
Task 3: Troubleshoot a Host Alert

You use alerts as the starting point for troubleshooting all issues in your environment.
1. On the Health Alerts page, find the alert that was triggered on sa-esxi-101.vclass.local.
a. From the All Filters drop-down menu, select Triggered On.
b. In the Triggered On text box, enter sa-esxi-101.vclass.local.
sa-esxi-101.vclass.local is the name of the VMware vSphere host.
c. Click OK.
The alerts for the vSphere host appear in the list.
2. Verify that the following alert has been triggered on the vSphere host:
Host in a cluster has memory contention caused by overpopulation of
virtual machines.
3. Click the Host in a cluster has memory contention caused by overpopulation of virtual
machines link.
The alerts Summary tab appears.
4. View the alerts description, recommendations, and symptoms that are causing the issue.
Symptoms are listed under the What Is Causing The Issue? heading.
5. Click the Impacted Object Symptoms tab.
This tab shows other symptoms that have been triggered for your cluster.
These symptoms might or might not affect the alert that you are responding to.
6. Click the Relationships tab.
Notice that some child objects of the hosts have no health issues (color is green) while the
others have critical issues (color is red).
Q1. How many virtual machines have critical issues?
1. 8.
Q2. How many alerts have been triggered on this host?
2. One alert. You can determine this by the number in the upper-right corner of the host icon.
7. Return to the Summary tab.

For purposes of this lab exercise, do not try to fix any of the issues.
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Q3. What are the recommendations?

3. Two recommendations (one Recommendation and one Other Recommendation) have been
given: Use VMware vSphere vMotion to migrate some virtual machines with high memory
workload to other hosts that have available memory capacity, and Upgrade the host or use a host
that has larger memory capacity.
Q4. At this point in your troubleshooting process, which recommendation might you
consider, and why?
4. At this point in the troubleshooting process, you might need to determine if just one host in the
cluster is overpopulated or if the cluster as a whole is under-resourced.
If just one host in the cluster is overpopulated, then consider migrating some of the virtual
machines from the overpopulated host to a host with sufficient memory capacity.
If the cluster itself is under-resourced, then consider adding more hosts to the cluster to increase
memory capacity. Alternatively, you might consider increasing the memory on each host in the
cluster.
8. Keep the Summary tab displayed.
Task 4: Troubleshoot a Virtual Machine Alert

1. Click the Home icon on the toolbar.
2. If not already open, open the Recommendations dashboard.
3. Under Top Health Alerts For Descendants, find the following virtual machine memory alert:
Virtual machine has memory contention due to memory compression,
ballooning or swapping
4. Click the Virtual machine has memory contention due to memory compression, ballooning
or swapping link.
A list of virtual machines exhibiting this alert appears.
5. Click the View Details link next to the seventh avmweb07 Web server virtual machine.
The alerts Summary tab for the virtual machine appears.
Q1. What are the symptoms causing this issue?
1. The virtual machine is using swap.
6. Click the triangle to expand the Virtual Machine is using swap symptom.
A chart appears for the metric named Memory|Swapped (KB).

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7. Click the Impacted Objects Symptoms tab.

This tab shows other symptoms that have been triggered for your seventh Web server virtual
machine.
Q2. What other issues, other than memory-related issues, is this virtual machine
experiencing?
2. The virtual machine is experiencing various CPU issues, and its workload is critically high.
Also, health is low, risk is high, and stress is high.
8. Click the Timeline tab.

9. Change the date range.
a. Click on the Date Control icon
b. For the From date, select February 1, 2016.

c. For the To date, select March 1, 2016.
d. View the alerts and symptoms that have been triggered for your seventh Web server virtual
machine.
e. Point your mouse to an alert icon or symptom icon to view the tool tip that contains details
about the alert or symptom.

Q3. What is the health condition of this virtual machines children?
3. This virtual machine has one child, a datastore object, DS2. The health of the DS2 datastore is
good.
11. Click the Metric Charts tab.

a. In the metric hierarchy, find the Memory|Usage (%) metric.
21
b. Double-click Usage (%).

The chart for this metric appears.
c. If not already selected in the toolbar, click the Show Data Values icon.
d. Point your mouse to the data points (blue dots) in the chart.
By pointing your mouse to these data points, the data values appear.
Notice the orange dots, which represent the high and low data points.
Task 5: View Badge Information in the Analysis Tab

Workload, anomalies, and faults are factors that can contribute to the overall health of an object.
1. On the Home page, view the Recommendations dashboard.
2. Under Top Health Alerts For Descendants, click the Virtual machine has memory contention
due to memory compression, ballooning or swapping link.
3. Click the second avmweb02 Web server virtual machine.
4. View the analytic information for your second Web server virtual machine.
a. Click the Analysis tab.
The Workload tab appears.
Q1. Which resource is used the most by this workload?
1. CPU.
b. Click the Anomalies tab.

Q2. Is this virtual machine experiencing abnormal behavior? If so, is this abnormal
behavior contributing to the issue?
2. No, the virtual machine is not experiencing any anomaly.
c. Click the Faults tab.

Q3. Is this virtual machine experiencing any faults?
3. No. The virtual machine is not experiencing any fault.
5. Display the virtual machines alert details.

a. Click the Summary tab.
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b. In the health column, click the Virtual machine has memory contention due to memory
compression, ballooning or swapping link.
The alerts Summary tab appears.
c. View the recommendations.
consider, and why?
4. Two recommendations are listed: 1) Add memory reservations to this virtual machine to
prevent ballooning and swapping, and 2) Use vSphere vMotion to migrate this virtual machine to
a different host or cluster.
Before following one of these recommendations, you might monitor the host on which this virtual
machine is located. If multiple virtual machines on this host are exhibiting this alert, then the host
is overpopulated with virtual machines that need memory resources. Therefore, for virtual
machines on this host that are business-critical, you might follow the first recommendation, which
is to set a memory reservation for the virtual machine.
For other virtual machines on this host, consider migrating these virtual machines to other hosts
in the cluster, or to a different cluster.
6. Return to the Home page.

7. Under Top Health Alerts For Descendants, click the Virtual machine has memory contention
due to memory compression, ballooning or swapping link.
8. View the alert details of some of your other Web server virtual machines that are experiencing
the same memory contention issue as your seventh Web server virtual machine.
You can view the alerts details on the Summary, Impacted Object Symptoms, Timeline,
Relationships, and All Metrics tabs.
You can view the Workload, Anomalies, and Faults tabs on the virtual machines Analysis
tab.
Task 6: Investigate the Other Health Alerts

1. Go to the Home page.
The Recommendations dashboard appears.
2. In the Health column, view the list of alerts.
3. Investigate at least one of the health alerts that you have not already looked at.
You can use the steps in tasks 4 and 5 to assist you in your investigation. Or, you can develop
your own workflow for investigating these alerts.
23
4. For the alert that you investigate, identify symptoms, recommendations, and possible
resolutions.
Q1. Is this alert being exhibited on more than one object?
1. You can determine whether an alert is exhibited on more than one object by looking at the
information in the Recommendations dashboard. Look at the information directly under the alert.
The first piece of information indicates how many objects are impacted by the issue.
Q2. What symptoms are causing the issue?
2. To list an alerts symptoms, click the alert listed in the Recommendations dashboard. If more
than one object exhibits the alert, click the View Details link next to one of the objects. The alerts
Summary tab appears. Symptoms are listed under the What Is Causing The Issue heading.
3. Recommendations are listed above the symptoms in the alerts Summary tab.
Q4. How would you resolve this issue? Explain why.
4. Several health alerts exist, and your answer depends on the alert that you choose. The
instructor can review your answer with the class at the end of the lab session.
Task 7: Use a Heat Map to Identify CPU Contention

A heat map is a graphical representation of one or two metrics. Several prebuilt heat maps are
available with the product.
1. Display the vSphere World object in the center pane.
a. In the search box at the top-right corner, enter world.
b. Select vSphere World from the list.
The Summary tab for the vSphere World object appears in the center pane.
3. Click the Heatmaps tab.
4. Select the Which VMs Currently Have The Highest CPU Demand and Contention? heat
map.
This heat map groups virtual machines by cluster, then by host.
5. Identify the object types.
a. Point your mouse to a few boxes.
b. View the information in the tool tip that appears for each virtual machine.
A tool tip that contains information about the object appears.
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c. View the third line in the tool tip.

The third line identifies the object that is represented by the colored box.
Q1. What object type do you find in the vSphere cluster grouping?
1. Virtual machine
6. Find the cluster group that contains orange and yellow boxes.
7. Point the mouse to one of the orange boxes.
Boxes in this heat map are colored by CPU contention. The orange boxes represent the virtual
machines with high CPU contention.
Q2. What is the name of the virtual machine with the highest CPU contention?
2. plinweb08.
Q3. What cluster is this virtual machine a member of?
3. SA Production.
Q4. What is the value of CPU Demand for this virtual machine?
4. 802.67 MHz.
8. Point the mouse to the box of the virtual machine that you identified in step 7.
9. In the tool tip, click the Details link next to the virtual machine name.
The virtual machines Summary tab appears.
10. Return to the Heatmaps tab for the vSphere World object.
a. Click the back button to return to the vSphere World object details.
The Details > Heatmaps tab appears.
Task 8: Create a Custom Heat Map

A heat map helps you compare the performance of selected metrics across the virtual infrastructure
in real time.
vCenter Server instance name
1. Verify that the vSphere World object appears in the center pane.
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2. If the vSphere World object does not appear, then search for the object.
a. In the search box at the top-right corner, enter world.
b. Select vSphere World from the list.
The Summary tab for the vSphere World object appears.
The Heatmaps tab appears.
4. Click the Add new configuration icon (green plus sign).
The HeatMap Configuration Manager dialog box appears.
5. In the Description text box, enter Your_First_Name VMs with the highest workload
and memory demand.
6. In the Group by text box, enter vcenter and select vCenter Server from the list.
7. In the Then by text box, enter cluster and select Cluster Compute Resource from the list.
8. For the mode, leave General selected.
9. In the Object Type text box, enter virt and select Virtual Machine from the list.
10. In the Size by box, double-click Badge|Workload (%).
11. In the Color by box, double-click Memory|Effective Demand (%).
12. In the Min. Value box, enter 0.
13. In the Max. Value box, enter 100.
14. Click Save.
15. Verify that your heat map is added to the heat maps list.
16. Select your heat map.
Q1. How do you determine which virtual machine on your assigned VMware vCenter
Server system has the lowest effective memory demand?
1. Boxes in this heat map are colored by effective memory demand. Green boxes represent the
virtual machines with the lowest effective memory demand, and the red boxes represent the
virtual machines with the highest effective memory demand.
Therefore, look for green or brown boxes on your vCenter Server system to help you identify the
virtual machine with the lowest effective memory demand.
Q2. How do you determine which virtual machine on your vCenter Server system has the
highest workload?
2. Boxes in this heat map are sized by workload. Boxes that are bigger than others represent the
virtual machines with the highest workload. Point the mouse to the bigger boxes on your vCenter
Server system to determine which virtual machine has the highest workload.
26
Lab 4 Monitoring Capacity Risk

Objective: Monitor risk alerts and assess capacity risk
2. View the General Risk Information
3. Troubleshoot a Risk Alert
4. Troubleshoot Other Risk Alerts
5. Use the Analysis Tab to Assess Capacity Risk

bookmark.
name and the historical vRealize Operations Manager password.
27
Task 2: View the General Risk Information

The risk badge is an indicator of potential performance issues in the near future that might affect
your environment.
1. Click the Home icon in the toolbar.
3. At the top of the risk column, view the Environment Risk widget.
Q1. Based on the Risk badge and the risk chart, do you think that a capacity risk exists?
1. No, the Risk badge is green, which indicates that no potential issues will occur in the near
future.
Task 3: Troubleshoot a Risk Alert

1. In the risk column, find the following alert under Top Risk Alerts for Descendants:
Datastore is running out of disk space
2. Click this alert to view its details.

This alert is exhibited on several datastores.
3. Find the SA-Shared-01 Remote datastore.
The datastore named SA-Shared-01 Remote is a real datastore.
4. Click the View Details link for the SA-Shared-01 Remote datastore.
Read the alerts description.
Q1. What symptoms are causing this issue?
1. Datastore is consuming disk space as expected, but will soon run out of space.
5. Look at the number comparison to the right of the symptom, by the sparkline chart.
The number comparison shows that the datastore space usage is reaching warning limit.
6. Expand the symptom.

The chart shows the high and low data points for the Used Space (%) metric.
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Q2. What is the percentage of used space that caused the warning limit to be reached?
2. Approximately 88 percent.

This display shows other symptoms that have been triggered for this object.
Q3. What other issues is this datastore experiencing?
3. The datastore is experiencing moderately high anomalies, critically high object risk, and
critically low time and capacity remaining issues.

9. In the upper-left corner, ensure that the Risk badge is selected.
Q4. Which objects, if any, might be contributing to the disk space issue?
4. Four virtual machines exist that have a critical status: plinapp01, plinapp02, plindb01, and
plindb02.
You might consider viewing the alerts exhibited on these objects to see if any issues exist that
might be causing the disk space issue.
A more straightforward cause of the issue is that 15 virtual machines are contained on this
datastore and the total amount of disk space used is at an Immediate level.
10. Go back to the Summary tab.

5. Four recommendations are provided: 1) Add more capacity to the datastore, 2) Use VMware
vSphere Storage vMotion to move some virtual machines to a different datastore, 3) Delete
unused snapshots of virtual machines, and 4) Delete any unused templates on the datastore.
consider, and why?
6. Although the first recommendation is to add more capacity to the datastore, you might instead
consider creating a new datastore and placing new virtual machines on the new datastore.
If disk space usage on the SA-Shared-01 Remote datastore continues to increase, then consider
deleting unused snapshots, or use vSphere Storage vMotion to move some virtual machines to
datastores with sufficient capacity.
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Task 4: Troubleshoot Other Risk Alerts

Alert diagnostics are performed by looking at the details for the alert, details for the object on which
the alert is triggered, and details for related objects.
3. In the Risk column, view the list of the alerts.
4. Investigate at least one of the risk alerts that you have not already looked at.
You can use the steps in task 3 as your guide or develop your own workflow for troubleshooting
risk alerts.
5. For the alert that you investigate, identify symptoms, recommendations, and possible
resolutions.
Do not perform any actions to resolve the issue.
Q1. Is this alert being exhibited on more than one object?
1. You can determine whether an alert is exhibited on more than one object by looking at the
information in the Recommendations dashboard. Look at the information directly under the alert.
The first piece of information indicates how many objects are impacted by the issue.
Q2. What symptoms are causing the issue?
2. To list an alerts symptoms, click the alert listed in the Recommendations dashboard. If more
than one object exhibits the alert, click the View Details link next to one of the objects. The alerts
Summary tab appears. Symptoms are listed under the What Is Causing The Issue heading.
3. Recommendations are listed above the symptoms in the alerts Summary tab.
Q4. How would you resolve this issue?
4. Several risk alerts exist, and your answer depends on the alert that you choose.
The instructor can review your answer with the class at the end of the lab session.
Task 5: Use the Analysis Tab to Assess Capacity Risk

Capacity remaining, time remaining, and stress are factors that can contribute to an object
experiencing capacity risk.
1. Display the SB TestDev cluster in the center pane.
a. In the search box at the top-right corner, enter test.
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b. Select SB TestDev from the list.

The Summary tab for the cluster appears in the center pane.
2. Click the Analysis tab.
3. View capacity remaining information for this cluster.
a. Click the Capacity Remaining tab.
b. Click the triangle between the left pane and center pane to collapse the left pane.
Collapsing the left pane makes the center pane easier to read.
Q1. Which resource is the most constrained?
1. Disk space and Memory.
Q2. Which resource is the least constrained?
2. vSphere configuration limit (number of virtual machines), followed by CPU.
c. Look at the profile boxes under the What Will Fit heading.
Each box indicates the number of virtual machines that fit in the clusters current capacity.
d. In each profile box, click the triangle to view the values that define each profile.
Each profile includes values for memory, CPU, disk space, and VMware vSphere
configuration limit.
4. View how much time remains for the resources in this cluster.
a. Click the Time Remaining tab.
Q3. In how many days will CPU run out?
3. Over one year.
Q4. In how many days will memory run out?
4. 0 days.
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5. View the stress on the resources in this cluster.

a. Click the Stress tab.
Q5. Looking at the business week workload, on what days and at what times are
resources stressed?
5. This cluster is stressed on Wednesday and Thursday.
Q6. Which resource has the highest stress score?
6. Memory.
b. Scroll down to view information about the stress in related objects.

Q7. What are the names of the objects that are experiencing stress greater than 50
percent?
7. Two child items are experiencing stress greater than 50 percent, sb-esxi-03.vclass.local and
sb-esxi-04.vclass.local.
Q8. With all the capacity information that you have gathered for this cluster, how would
you characterize the capacity risk for this cluster?
8. High capacity risk.
6. Using steps 2 through 5 as a guide, look at the SA Production cluster and assess the capacity
risk for this cluster.
Q9. Does the object have capacity risk? What is the reason for your answer?
9. Looking at the production cluster, the Capacity Remaining tab shows that CPU is the most
constrained.
vSphere Configuration Limit is the least constrained.
Looking at the Time Remaining tab, CPU and Memory have completely run out. Disk Space runs
out in 39 days.
Looking at the Stress tab, Tuesday, Wednesday, and Friday are extremely stressed. Thursday
afternoon also shows signs of heavy stress.
CPU has the highest stress score.
7. Using steps 2 through 5 as a guide, look at other objects and assess the capacity risk for each of
those objects.
Q10. Does the object have capacity risk? What is the reason for your answer?
10. The answer depends on the object that you choose. The instructor can review your answer
with the class at the end of the lab session.
32
Lab 5 Monitoring Infrastructure Use

Objective: Monitor efficiency alerts and identify
optimization opportunities
2. View the General Efficiency Information
3. Troubleshoot an Efficiency Alert
4. Use the Analysis Tab to Assess Infrastructure Use

bookmark.
33
Task 2: View the General Efficiency Information

The Efficiency badge indicates whether potential opportunities for resource optimization exist in
your environment.
1. Open the left navigation pane if it is collapsed.
4. At the top of the efficiency column, view the Environment Efficiency widget.
Q1. Based on the Efficiency badge and the efficiency chart, do you think that the
environment is running efficiently?
1. A low amount of warning issues exist and so, overall, efficiency is good.
Task 3: Troubleshoot an Efficiency Alert

1. In the efficiency column, under Top Efficiency Alerts for Descendants, find the following alert:
Custom - Datastore is very low on disk space
This alert has been created specifically for the lab exercises, and is a modified copy of a
prebuilt alert definition that is provided by the VMware vCenter adapter.
2. Click the alert to view its details.
This alert is exhibited on the SB-Shared-01 Remote datastore.
3. View the symptoms that are causing the issue.
a. Expand the symptom.
b. Look at the number comparison to the right of the symptom, by the sparkline chart.
The number comparison shows that the datastores percentage of used space has exceeded
the limit, which is 90 percent.
This tab shows other symptoms that have been triggered for your cluster.
Q1. How many host use this datastore?
1. Four.
6. Go back to the Summary tab.

34

2. 1)Add more capacity to the datastore. 2)Delete unused snapshots of virtual machines from the
datastore. 3) Delete any unused templates on the datastore.
Q3. Based on this issue, what steps would you take to improve efficiency? Why do you
think that these steps might be effective?
3. Determine whether the virtual machines are experiencing disk I/O performance issues. Also,
determine whether the datastore has disk space issues.
If one or both of these issues exist, then consider deleting older snapshots if the virtual machine
has more than one snapshot.
For additional information on snapshots, see VMware knowledge base article 1025279 at http:/
kb.vmware.com/kb/1025279.
Task 4: Use the Analysis Tab to Assess Infrastructure Use

Reclaimable capacity and density are factors that can help you identify areas in your environment
where resource use can be optimized.
1. Display the production cluster in the center pane.
a. In the search box at the top-right corner, enter prod.
b. Select your cluster from the list.
The Summary tab appears in the center pane.
3. Determine the amount of reclaimable capacity for this cluster.
a. Click the Reclaimable Capacity tab.
b. Collapse the left pane to make the center pane easier to read.
Q1. Which resource has capacity that can be reclaimed?
1. Memory and Disk Space.
Q2. How much memory can be reclaimed?
2. Approximately 7% of provisioned capacity.
c. Scroll down to view information about the child objects.

Q3. What types of reclaimable capacity symptoms are exhibited by this cluster?
3. Oversized virtual machines and powered-off virtual machines
Q4. How many objects are oversized?
4. 9 virtual machines are oversized.
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4. In the Further Analysis panel on the right side of this page, click the Virtual Machine
Reclaimable Capacity link.
The Virtual Machine Reclaimable Capacity view appears.
This view lists the objects in the cluster and amount of resources that can be reclaimed,
organized by resource type.
5. View the density of resources in this cluster.
b. Click the Density tab.
Q5. Which resource is farthest from optimal?
5. Memory is farthest from optimal.
Q6. Explain why this resource is farthest from optimal.
6. Memory demand is farthest from optimal because the cluster needs more memory. The cluster
is most constrained by memory (demand and allocation).
6. Using steps 2 through 5 as a guide, look at other objects and assess their resource usage.
You can look at the following objects:
TestDev Cluster
One of your VMware ESXi hosts in the Production cluster
One of your application server virtual machines
Q7. For each objects resource usage information, what are the ways, if any, to optimize
resource use?
7. The answer depends on the object that you choose. The instructor can review your answer
with the class at the end of the lab session.
Q8. What are the views and displays, other than those in the Analysis tab, that you use to
assess resource use?
8. The Virtual Machine Reclaimable Capacity view provides a list of virtual machines and the
amount of reclaimable capacity. Reclaimable capacity is reported by the following categories:
CPU cores, memory, file system, and old snapshots. You can use this view on a host, cluster, or
virtual machine object.
36
Lab 6 Creating Projects

Objective: Create projects
2. Create a Project That Adds Two Hosts to the Production Cluster
3. Create a Project That Adds Ten Virtual Machines to the Production Cluster

bookmark.
37
Task 2: Create a Project That Adds Two Hosts to the Production

Cluster
You create a project that adds VMware ESXi hosts to the Production cluster.
1. Display the Production cluster in the center pane.
a. In the search box at the top-right corner, enter test.
b. Select the SB TestDev cluster from the list.
The Summary tab for the Production cluster appears in the center pane.
2. Click the Projects tab.
A chart appears in the top half of the page that shows capacity information for the most
constrained resource of this object.
b. For the From date, select January 1, 2016.

c. For the To date, select a date that is 45 days from todays date.
4. Change the chart to display memory demand.
a. From the Capacity Container drop-down menu, select Memory Consumed.
5. In the lower half of the page, click the Add icon to add a project.
The Add Project wizard appears.
6. In the left pane, enter the details on the Name and Description page.
Option
Action
Name
Enter Your_First_Name: Add 2 hosts
Description
Enter Implement one month from today.
Status
Leave the status as Planned.
7. Add a scenario to the project.

38
a. Open the Scenarios page.

b. From the Capacity Container drop-down menu at the top of the center pane, select
Memory Consumed.
c. From the left pane, drag the scenario named Add Host System to the Scenarios panel.
The scenario is identified as 1.1 in a gray box.
The Configuration panel is populated with information.
b. For the From date, select January 1, 2016.

c. For the To date, select a date that is 45 days from todays date.
9. Configure general scenario settings.
a. In the Scenario Name text box, keep the default name.
b. Leave the Scenario Description text box blank.
c. For the implementation date, select a date that is one month from todays date.
Leave the time at 12:00am.
d. Under Changes, change the value in the text box to 2.
You want to add two host systems to the scenario.
10. Configure the scenario metric values.
a. Click Populate metrics from.
The Populate Metrics dialog box appears.
b. From the Existing Host System drop-down menu, double-click the sa-esxi101.vclass.local ESXi host.
c. Click OK.
The metrics settings are populated with values based on your ESXi host.
11. Click Save project and continue editing.
12. Look at the chart.
39
Q1. Does the host capacity that you added meet the memory demand?
1. Yes.
13. Click Save to save the project.

Your project is listed in the Projects tab.
14. Apply your project to the chart in the top half of the page.
a. Select your project and drag your project to the area below the chart.
b. Verify that your project is applied to the chart.
Task 3: Create a Project That Adds Ten Virtual Machines to the

Production Cluster
You create a project that adds two database servers and eight application servers to the Production
cluster.
1. In the lower half of the Projects tab, click the Add icon.
The Add Project wizard appears.
2. In the left pane, enter the details on the Name and Description page.
Option
Action
Name
Enter Your_First_Name: Add 10 Virtual Machines.
Description
Enter Implement two weeks from today.
Status
Leave the status as Planned.
3. Add a scenario to the project.

a. Open the Scenarios page.
b. From the Capacity Container drop-down menu at the top of the center pane, select
Memory Consumed.
c. From the left pane, drag add Virtual Machine to the Scenarios panel.
The scenario is identified as 1.1 in a blue box.
The Configuration panel is populated with information.
4. Configure general scenario settings.
a. In the Scenario Name text box, enter Add Demand: 2 Database Servers.
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b. In the Scenario Description text box, enter Get metrics from DB Server 02.
c. In the Implementation Date box, select a day that is two weeks from todays date.
d. Under Changes, change the value in the text box to 2.
You want to add two virtual machines to the scenario.
5. Configure the scenario metric values.
a. Click Populate metrics from.
b. In the Populate Metrics dialog box, click Copy metric values from an existing object.
c. In the Existing Virtual Machine drop-down menu, double-click avmdb02.
d. Click Advanced.
e. Select Use only the most recent metric values.
f. Click OK.
The metrics values are populated with values based on your second database server virtual
machine.
g. Click Save project and continue editing.
6. Repeat steps 3 to 5 to add the same scenario (add Virtual Machine) to the project, but add eight
application servers.
a. For the scenario name, enter Add Demand: 8 App Servers.
b. For the scenario description, enter Get metrics from App Server 02.
c. Set the implementation date to two weeks from todays date.
d. Add eight virtual machines to the scenario.
e. Populate metrics from avmapp02.
f. Click Save project and continue editing.
7. Look at the chart.
Q1. By adding the two database servers and eight application servers, will you
experience a shortfall in resources on the implementation date?
1. Yes.
A resource shortfall is indicated in pink.

8. Click Save to save the project.
41
Your project is listed in the Projects tab.

9. Apply your virtual machine project to the chart.
a. Select your project and drag it to the area below the chart.
b. Verify that your project is applied to the chart.
Q2. Will you experience a shortfall in memory demand on the implementation date?
2. Yes, a shortfall exists. One way to resolve the shortfall is to implement the virtual machine
project on the same date as the host project.
42
Lab 7 Creating Tags and Applications

Objective: Create a tag, tag value, and a three-tier
application
1. Log In to the Live vRealize Operations Manager Instance
2. Verify That the vRealize Operations Manager License Is Valid
3. Verify That the vSphere Licenses Are Valid
4. Create Tags and Tag Values
5. Add Virtual Machines to Your Tag Value
6. Create a Three-Tier Application
Task 1: Log In to the Live vRealize Operations Manager Instance

Live vRealize Operations Manager name
Live vRealize Operations Manager administrator user name
Live vRealize Operations Manager administrator password
1. Open the user interface to the live vRealize Operations Manager instance.
b. In the address text box, enter https://live_server_name/vcops-web-ent.
You must replace live_server_name with the live vRealize Operations Manager name.
43
2. If Internet Explorer prompts you to allow this URL as a security exception, click the Continue
to this website (not recommended) link.
b. In the User name text box, enter your live vRealize Operations Manager administrator user
name.
c. In the Password text box, enter the live vRealize Operations Manager password.
d. Click Login.
4. If the Internet Explorer tab to your historical vRealize Operations Manager instance is still
open, then close it.
Task 2: Verify That the vRealize Operations Manager License Is Valid

vRealize Operations Manager licenses must be valid to monitor objects.
1. Go to the Administration page by selecting Administration in the navigation pane.
2. In the navigation pane, click Licensing.
3. On the License Keys tab, check the expiration date of the vRealize Operations Manager
license.
4. If the license expires within five days or less, then add a new license.
a. Click the Add icon.
The Add License dialog box appears.
b. From the Select product or solution drop-down menu, select vRealize Operations
Manager.
c. On the student desktop, double-click the GetEvalLicenses shortcut.
d. A command window opens briefly while the script executes.
e. Wait for the command window to close.
f. On the taskbar, right-click the folder icon and select Licenses from the pop-up menu.
g. In the licenses folder window, double-click the vSphereLicenses.txt file
h. Copy the vRealize Operation Manager license from the vSphereLicenses.txt file.
i. In the Enter License Key text box, enter the vRealize Operations Manager license and
click Validate.
j. If the license key validates successfully, then click Save.
44
5. Verify that the license key expiration date is updated.
Task 3: Verify That the vSphere Licenses Are Valid

VMware vCenter Server and VMware vSphere licenses must be valid to connect to and manage
the VMware ESXi hosts and virtual machines in the vCenter Server inventory.
vSphere Enterprise Plus 6 license
vCenter Server Standard 6 license
1. On the student desktop, open a new tab in the Internet Explorer window.
2. Open VMware vSphere Web Client and log in to your assigned vCenter Server system.
a. Click the vSphere Web Client bookmark.
b. If Internet Explorer prompts a security exception, click the Continue to this website (not
recommended) link.
The vSphere Web Client login screen appears.
c. In the User name text box, enter the vCenter Server user name.
d. In the Password text box, enter the vCenter Server password.
e. Click Login.
The vCenter Server Home page appears.
3. In the center pane, click the Licensing icon.
The VMware vSphere Enterprise Plus Edition 6 (unlimited cores per CPU) license and the
VMware vCenter Server Standard 6 license appear in the list.
4. Scroll the center pane to the right until you see the Expires column.
5. Verify that the licenses will not expire before the end of the current week.
If the licenses are valid, then proceed to the next task.
6. If the licenses expires within five days or less, then add license keys.
a. Copy the vSphere 6 and the VMware vCenter 6 licenses from the
vSphereLicenses.txt file on the student desktop.
b. Click the Add License Keys icon (green plus sign).
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c. In the text box, enter the vSphere Enterprise Plus 6 license and the vCenter Server Standard
6 license on separate lines.
d. Click Next.
e. On the Ready to complete page, click Finish.
f. Verify that the license keys appear in the license keys list.
7. Assign a new license key to your vCenter Server system.
a. Click the vCenter Server Systems tab.
b. Right-click your vCenter Server system and select Assign License Key.
c. Select the valid vCenter Server Standard 6 license and click OK.
d. Verify that the expiration date for the vCenter Server license is valid.
8. Assign new license keys to your ESXi hosts.
a. Click the Hosts tab.
b. Right-click the first ESXi host in the list.
c. Select All vCenter Actions > Assign License Key.
d. Select the valid vSphere Enterprise Plus 6 license and click OK.
e. Verify that the expiration date for the vSphere Enterprise Plus 6 license is valid.
f. Perform substeps b through e on the remaining ESXi hosts in the list.
9. Log out of vSphere Web Client and close the tab in Internet Explorer.
Task 4: Create Tags and Tag Values

A tag provides a way to logically group resources. A tag value provides a container for a group of
objects. You can monitor the tag value for health, risk, and efficiency.
1. In the vRealize Operations Manager interface, go to the Administration page by selecting
Administration in the navigation pane.
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2. In the navigation pane, click Inventory Explorer.

3. In the center pane, click the Manage Tags icon.
The Manage Object Tags dialog box appears.

4. Create a tag named Your_First_Name Training Lab VMs.
a. In the left panel, click the Add New Tag icon.
b. In the New Tag text box, enter _Your_First_Name Training Lab VMs.
c. Click Update.
Your tag is highlighted in the tag list.
5. Create a tag value named Your_First_Name Web Server VMs.
a. In the right panel, click the Add New Tag Value icon.
b. In the New Tag Value text box, enter Your_First_Name Web Server VMs.
c. Click Update.
Your tag value appears in the tag value list.
6. Click OK to save your tag and tag value.
7. Verify that your tag and tag value appear on the Inventory Explorer page.
Task 5: Add Virtual Machines to Your Tag Value

You add related virtual machines to a tag value, which is a container for your objects.
Web server virtual machines
1. On the Inventory Explorer page, search for all Web server virtual machines.
You can use the filter box to look for any virtual machines with Web in the name.
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Web server virtual machines appear on the Inventory Explorer page.

2. Add all Web server virtual machines to your tag value.
a. Sort the Name column in ascending order to view your Web server virtual machines in
sequence.
b. Select all Web server virtual machines and drag them to your tag value in the left panel of
the Inventory Explorer page.
Your tag value shows the number of virtual machines that you added in parentheses.
3. Access your tag value by displaying its Summary tab in the center pane.
a. In the search text box in the upper-right corner of the user interface, search for your tag
value, Your_First_Name Web Server VMs.
b. Select your tag value from the resulting list.
c. Verify that your tag values Summary tab appears in the center pane.
Task 6: Create a Three-Tier Application

An application construct is a logical grouping of objects that have similar functionality. An
application construct can be used to represent a three-tier application.
Web server virtual machines
Application server virtual machines
Database server virtual machines
1. In the toolbar, click the Environment icon.
2. In the center pane, click the Applications tab.
3. Add a basic three-tiered application.
a. Click the New Application icon.
The Add Application dialog box appears.
b. Select Basic n-tier Web App (Network | Web | App | DB).
c. Click OK.
The Application Management dialog box appears.
4. In the Application text box at the top, change the default name to Your_First_Name ThreeTier App.
5. Delete the network tier.
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a. In the Tiers panel, select Network.

b. Click the Delete Tier icon.
6. Add your Web server virtual machines to the Web tier.
a. In the Tiers panel, highlight the Web tier.
b. In the objects panel at the bottom-right, search for web.
c. Select all of your Web server virtual machines and drag them to the Tier Objects panel,
located above the objects panel.
d. Verify that the objects count next to the Web tier name displays the correct amount of
objects shown in the Tier Objects panel.
7. Repeat step 6 and add virtual machines to the App tier and the DB tier.
Add all of your application server virtual machines to the App tier and add all of your database
server virtual machines to the DB tier.
8. Click Save to save your application.
Your application appears in the Applications tab.
Wait a couple of minutes and refresh the interface to see status and data under the Health, Risk,
and Efficiency columns.
9. In the Application tab, click the Your_First_Name Three-Tier App link.
In the navigation pane, under Related Objects, the number of tiers and virtual machines
associated with your application appears.
The Summary tab appears in the center pane, which provides health, risk, and efficiency
information for your application.
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50
Lab 8 Creating Object Groups

Objective: Create object groups
2. Create an Object Group Type
3. Create an Object Group Named Your_First_Name TestDevGroup
4. Create an Object Group Named Your_First_Name VMScaleGroup

You open the VMware vRealize Operations Manager interface if it is not already open and
power on the virtual machine.
Live vRealize Operations Manager password
a. On the student desktop, select the Internet Explorer shortcut from the taskbar.
b. In the Internet Explorer window, click the Live vRealize Operations Manager bookmark.
2. When prompted, log in as the live vRealize Operations Manager administrator with the live
vRealize Operations Manager password.
Task 2: Create an Object Group Type

An object group type is an identifier that you apply to a specific group of objects in your
environment to categorize them.
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1. Create an object group type.

a. In the toolbar, click the Content icon.
b. In the navigation pane, select Group Types.

c. In the center pane, click the Add Group Type icon.
d. In the Group type name text box, enter Your_First_name Training.
e. Click OK.
Your object group type appears in the Groups Types page.
Task 3: Create an Object Group Named Your_First_Name

TestDevGroup
Using object groups, you can align infrastructure operations with business priorities, such as
workload type (production versus test and development).
vSphere compute cluster name
vCenter Server name
The Groups tab appears in the center pane.
2. Click the New Group icon.
The New group dialog box appears.
a. In the Name text box, enter Your_First_Name TestDevGroup.
b. From the Group Type list, select your object group type, Your_First_Name Training.
c. From the Policy list, select vSphere Solution's Default Policy.
d. Enable dynamic group membership by selecting the Keep group membership up to date
check box.
3. Define the first membership criteria set for Your_First_Name TestDevGroup.
The criteria set should match any host system that is a descendant of your VMware vSphere
cluster.
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a. In the Select the Object Type that matches all of the following criteria drop-down
menu, enter host.
b. Select Host System from the resulting list.
c. From the criterias drop-down menu, select Relationship.
The relationship criteria menu appears.
d. From the second drop-down menu, select Descendant of.

e. From the third drop-down menu, select contains.
f. In the Object name text box, enter compute and select your vSphere cluster from the list.
g. From the fourth drop-down menu, select vSphere Hosts and Clusters.
4. Add a second membership criteria set.

This criteria set should match any virtual machine that is a descendant of your vSphere cluster.
a. Click the Add another criteria set link.
b. In the Select the Object Type that matches all of the following criteria drop-down
menu, enter virt.
c. Select Virtual Machine from the resulting list.
d. From the criterias drop-down menu, select Relationship.
e. From the second drop-down menu, select Descendant of.
f. From the third drop-down menu, select contains.
g. In the Object name text box, enter compute and select your vSphere cluster from the list.
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h. From the fourth drop-down menu, select vSphere Hosts and Clusters.
5. Include your vSphere cluster in this object group.

a. Expand Objects to always include.
b. In the Filtered Objects panel for the Application, click the drop-down menu at the top.
c. Select vSphere Hosts and Clusters from the list.
The vSphere World tree appears and is minimized.
d. Expand vSphere World and expand your VMware vCenter Server until you see your
vSphere cluster.
e. Select the check box next to your vSphere cluster and click Add.
The vSphere cluster is listed in the right panel.
6. Verify that your object group criteria matches the correct objects.
a. In the lower-left corner of the dialog box, click Preview.
Your cluster, all of the virtual machines in the cluster, and the hosts in the cluster should
appear in the Preview Group pane.
b. Click Close to close the Preview Group pane.
7. Click OK to save your object group.
Your object group appears in the Groups tab.
Task 4: Create an Object Group Named Your_First_Name

VMScaleGroup
An object group logically organizes objects, for example, by configuration type.
Scale virtual machine names
1. On the Groups tab, click the New Group icon.
The New group dialog box appears.
a. In the Name text box, enter Your_First_Name VMScaleGroup.
b. From the Group Type list, select your object group type, Your_First_Name Training.
c. From the Policy list, select vSphere Solution's Default Policy.
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d. Enable dynamic group membership by selecting the Keep group membership up to date
check box.
2. Define the membership criteria set for Your_First_Name VMScaleGroup.
The criteria set should match any virtual machine that contains vmscale in its name.
a. In the Select the Object Type that matches all of the following criteria drop-down
menu, select Virtual Machine (in the vCenter Adapter container).
b. In the criterias drop-down menu, select Properties.
c. In the text box, expand Configuration and double-click Name.

d. From the second drop-down menu, select contains.
e. In the Property value text box, enter scale.
The criteria should look similar to the following.
3. Verify that your object group criteria matches the correct objects.
a. Click Preview.
b. Verify that your vmscale virtual machines appear in the Preview Group pane.
c. Click Close to close the Preview Group pane.
4. Click OK to save your object group.
Your object group appears in the Groups tab.
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56
Lab 9 Creating Policies

Objective: Create policies
2. Create a Policy for Objects in Your TestDev Group
3. Create a Policy for Objects in Your VMScale Group
4. View the Effective Policies on Objects
5. Export a Policy

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Task 2: Create a Policy for Objects in Your TestDev Group

A policy can be used to map objects and applications to service-level agreements.
1. Click the Administration icon in the toolbar.
2. In the navigation pane, select Policies.
The Policies page appears in the center pane and two active policies exist: Default Policy and
vSphere Solutions Default Policy.
3. Click the Policy Library tab.
4. Click the Add New Policy icon.
The Add Monitoring Policy wizard appears.
5. If the right pane is open, click the Collapse link in the right pane to make the center pane bigger
and easier to work with.
6. On the Getting Started page, configure the policys general settings.
Option
Action
Name
Enter Your_First_Name TestDev Policy.
Description
Enter Assigned to the object group named

Your_First_Name TestDevGroup.
Start with
Select vSphere Solutions Default Policy from the drop-down menu.
7. Configure the base policy.

a. Open the Select Base Policies page.
b. From the Override settings from additional policies drop-down menu, select VMware
Test and Dev Policy (w/o Allocation).
c. Click Apply.
The Policy Preview pane displays the Configuration defined in this policy tab.
Several object types appear in separate panes: Cluster Compute Resource, Datastore, Host
System, and Virtual Machine.
Scroll down to see all the object type panes.
d. View the Cluster Compute Resource pane.
The Cluster Compute Resource pane shows the configuration that is defined in the policy
named VMware Test and Dev Policy (w/o Allocation).
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e. View the badge score symptom threshold values for Workload, Time Remaining, Capacity
Remaining, and Stress.
f. Towards the top of the Policy Preview pane, click the Configuration inherited from base
policy tab.
Q1. How is the configuration inherited from the base policy different from the
configuration defined in the VMware Test and Dev Policy (w/o Allocation) policy?
1. The badge score threshold values are different.
For example, for Cluster Compute Resource, the Workload badge threshold values that were
inherited from the base policy are 80 (yellow), 90 (orange), and 95 (red). The Workload badge
threshold values defined in the VMware Test and Dev Policy (w/o Allocation) are 95 (yellow).
Another example for Cluster Compute Resource is the Anomaly badge. The Anomaly badge
threshold values that were inherited from the base policy are 50 (yellow), 70 (orange), and 95
(red). In the VMware Test and Dev Policy (w/o Allocation) policy, no Anomaly badge threshold
values are configured.
g. Click the Configuration defined in this policy tab.

h. Scroll down and maximize the Datastore, Host System, and Virtual Machine panes, one at a
time.
Review the configuration and note how the badge score symptom threshold values are
different from the threshold values inherited from the base policy.
8. Configure the analysis settings.
a. Open the Analysis Settings page.
b. In the Show changes for drop-down menu, keep Cluster Compute Resource selected.
c. Click the Show Object Type icon to the right of the drop-down menu.
The vCenter Adapter - Cluster Compute Resource pane appears in the center pane.
d. Expand the Capacity Remaining and Time Remaining panel.
e. Deselect the Use High Availability (HA) Configuration check box.
f. Set Provisioning Time Buffer to 21 days.
g. Scroll down and find the Time Range panel.
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h. Click the lock on the right to enable (turn on) the Time Range panel.
i. Expand the Time panel.

Q2. How often is usage tracked?
2. 24 hours x 7 days
9. Apply the policy to your TestDev object group.

a. In the left pane, open the Apply Policy to Groups page.
b. In the center pane, select the Your_First_Name TestDevGroup check box.
10. Click Save to save your policy.
11. Verify that your policy is listed in the Policy Library tab.
Q3. Where is your TestDev policy positioned in the hierarchy?
3. Under vSphere Solutions Default Policy.
12. Under the Policy Library tab, click the Related Objects tab.
The Assigned Groups tab lists the object group that you selected during policy creation.
Task 3: Create a Policy for Objects in Your VMScale Group

A policy can be used to map objects and applications to service-level agreements.
1. On the Policy Library tab, click the Add New Policy icon.
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Option
Action
Name
Enter Your_First_Name VMScale Policy.
Description
Enter Assigned to the object group named

Your_First_Name VMScaleGroup.
Start with
Select Your_First_Name TestDev Policy from the drop-down menu.
3. Configure the analysis settings.

a. Open the Analysis Settings page.
b. From the Show changes for drop-down menu, select vCenter Adapter - Virtual
Machine.
c. Click the Show Object Type icon.
The vCenter Adapter - Virtual Machine pane appears in the center pane.
d. Turn on the Workload element by clicking the lock icon.
The Workload setting is currently set as follows: Yellow (95), orange (off), and red (off).
e. Slide the yellow marker so that the value is 90.
f. Double-click the orange marker, then slide the marker to the value, 97.
g. Double-click the red marker.
The marker should be at the value, 100.
4. Apply the policy to your VMScale object group.
a. Open the Apply Policy to Groups page.
b. In the center pane, select the Your_First_Name VMScaleGroup check box.
Q1. Where is your VMScale policy in the hierarchy?
1. Under Your_First_Name TestDev Policy.
The Related Items tab is currently displayed

7. Verify that the Assigned Groups tab lists the object group that you selected during policy
creation.
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Task 4: View the Effective Policies on Objects

When an object has been assigned more than one policy, the effective policy for the object is the
policy with the higher priority.
Use the following information from the class configuration handout.
vSphere cluster name
Scale virtual machine names
1. Click the Active Policies tab.
Q1. Of the policies that you created, which policy has the higher priority?
1. Your_First_Name TestDev Policy
Q2. Which policy has the lower priority?
2. vSphere Solutions Default Policy
2. Display your VMware vSphere cluster in the center pane.

a. In the search text box at the top-right corner, enter compu.
b. Select your vSphere cluster from the resulting list.
The Summary tab for your vSphere cluster appears in the center pane.
3. Verify that Your_First_Name TestDev Policy appears in the upper-right corner.
4. Display one of your scale virtual machines in the center pane.

5. Notice that the policy for your scale virtual machine is Your_First_Name TestDev Policy, not
Your_First_Name VMScale Policy.
Q3. Why is the policy for your scale virtual machine Your_First_Name TestDev Policy and
not Your_First_Name VMScale Policy?
3. Because your scale virtual machine belongs to both Your_First_Name TestDevGroup and
Your TestDev policy is assigned to your TestDev group, and your TestDev policy has a higher
priority than your VMScale policy. Therefore, the effective policy of your scale virtual machine is
the higher priority policy, which is Your_First_Name TestDev Policy.
6. View the workload threshold settings for the scale virtual machine.
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The Workload tab is displayed.

b. Scroll down until you see Workload Policy Settings in the right panel.
These settings are part of Your_First_Name TestDev Policy.
Q4. What are the badge threshold values?
4. The yellow threshold value is 95.
7. Make Your_First_Name VMScale Policy a higher priority than Your_First_Name TestDev

Policy.
a. Go to the Administration page and select Policies in the navigation pane.
b. In the Active Policies tab, select Your_First_Name VMScale Policy and drag it so that the
policy is positioned above Your_First_Name TestDev Policy.
8. Go back to displaying your scale virtual machine in the center pane.
9. Verify that Your_First_Name VMScale Policy is displayed in the upper-right corner.
10. View the workload threshold settings for the scale virtual machine.
The Workload tab is displayed.
b. Scroll down until you see Workload Policy Settings in the right panel.
The settings in Your_First_Name VMScale Policy are now displayed.
Q5. What are the badge threshold values for this policy?
5. Yellow is 90, orange is 97, and red is 100.
Task 5: Export a Policy

You can reuse policies between vRealize Operations Manager deployments by exporting the content
from one deployment and importing the content into another deployment.
Use the following information from the class configuration handout.
4. Select Your_First_Name TestDev Policy from the list.
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5. Click the gear icon and select Export Policy.
A prompt appears on the bottom of the page to save the file.

6. Save the file.
The file is saved to the Downloads folder, for example, C:\Materials\Downloads.
7. Repeat steps 4 to 6 and export Your_First_Name VMScale Policy.
8. (Optional) Delete Your_First_Name TestDev Policy from the policy library and import the
policies from the XML files that you saved to the Downloads folder.
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Lab 10 Creating Symptoms,
Recommendations, and Notifications

Objective: Create symptom definitions, a
recommendation, and a notification
2. Create a Symptom Definition to Test the Medium CPU Demand by a Virtual Machine
3. Create a Symptom Definition to Test the High CPU Demand by a Virtual Machine
4. Create a Symptom Definition to Test the High CPU Demand by a Host System
5. Create a Recommendation
6. Create a Log File Plug-In Instance

a. On the student desktop, select the Internet Explorer shortcut on the taskbar
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Task 2: Create a Symptom Definition to Test the Medium CPU Demand

by a Virtual Machine
You create a metric/property symptom definition that checks for medium CPU demand by the
virtual machine. You test the metric named CPU | Demand (%).
1. Click the Content icon in the toolbar.
2. In the navigation pane, select Symptom Definitions.
The Metric/Property symptom definitions appear in the center pane.
3. Click the Add icon.
The Add Symptom Definition dialog box appears.
4. Select Virtual Machine as the base object type.
a. In the Base Object Type text box, enter virt and wait for the wizard to list any objects
that contain the virt string.
b. Select Virtual Machine from the list.
Virtual machine metrics are listed.
5. Drag the following metric to the symptom definition area: CPU | Demand (%).
a. Expand CPU.
b. Select Demand (%) and drag it to the symptom definition area.
6. Configure a static threshold for CPU | Demand (%).
a. In the first drop-down menu, leave Static Threshold selected.
b. In the Symptom Definition Name text box, enter _Your_First_Name for example,
_Susan VM Medium CPU Demand.
NOTE
For lab purposes, the underscore allows your symptom definition to appear towards the top
of the list of symptom definitions, making it easy to find.
c. From the second drop-down menu, select Immediate.
d. From the third drop-down menu, leave is greater than selected.
e. In the Numeric Value text box, enter 60.
f. Expand Advanced.
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Lab 10 Creating Symptoms, Recommendations, and Notifications
g. In the Wait Cycle text box, enter 1.

A setting of 1 allows the alert to trigger after one polling cycle, or 5 minutes.
h. In the Cancel Cycle text box, enter 180.
A setting of 180 allows the alert to stay active throughout the lab, and beyond. 180 polling
cycles is 900 minutes, or 15 hours.
7. Click Save.
8. Verify that your symptom definition appears in the list.
If you do not see your symptom on the first page of the list, then use the paging keys or the
Quick filter text box to find your symptom.
9. If not already open, open VMware vSphere Web Client in a new tab in the Internet Explorer
window.
a. Click the vSphere Web Client bookmark.
b. Log in to your assigned VMware vCenter Server system using vCenter Server user name
and standard lab password.
10. Run the CPBUSY script on your first Web server.
a. Expand the data center to locate the web-01 virtual machine.
Alternatively, you can search for the virtual machine web-01.
b. Right-click web-01 and select Power > Power On.
c. Right-click web-01 and select Open Console.
d. If Internet Explorer prompts you to allow this URL as a security exception, click Continue
to this website (not recommended).
e. When prompted, log in as student with the standard lab password.
f. Open the ClassFiles folder on the virtual machine desktop.
g. Right-click the CPBUSY script and select Open with Command Prompt.
11. Switch back to your Live vRealize Operations Manager interface window.
12. Verify that your symptom definition triggers properly.
a. Display your first Web server virtual machine in the center pane.
You can use the search box at the top of the display and search for your web01.
b. Click the Analysis tab.
c. Wait for CPU demand to exceed 60%.
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d. When CPU demand is over 60%, click the Troubleshooting tab.

The Symptoms tab appears.
e. Verify that your symptom appears in the list.
If your symptom does not appear in the list, wait for one polling cycle and check again.
13. Stop the CPBUSY script.
a. Go to the web-01 console tab.
b. In the Command Prompt window, press Ctrl+C to abort the CPBUSY script.
c. Close the ClassFiles folder on the virtual machine desktop.
Task 3: Create a Symptom Definition to Test the High CPU Demand by

a Virtual Machine
You create a metric/property symptom definition that checks for high CPU demand by the virtual
machine. You test the metric named CPU | Demand (%).
1. Go to the Content page.
2. Select Symptom Definitions.
The metric and property symptom definitions appear in the center pane.
The Add Symptom Definition dialog box appears.
4. Select Virtual Machine as the base object type.
Virtual machine metrics are listed.
5. Drag the CPU | Demand (%) metric to the symptom definition area.
6. Configure a static threshold for CPU | Demand (%).
a. In the Symptom Definition Name text box, enter _Your_First_Name VM High CPU
Demand, for example, _Susan VM High CPU Demand.
NOTE
For lab purposes, the underscore allows your symptom definition to appear towards the top
of the list of symptom definitions, making it easy to find.
b. From the second drop-down menu, select Critical.
c. From the third drop-down menu, leave is greater than selected.
d. In the Numeric Value text box, enter 70.
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e. Expand Advanced.
f. In the Wait Cycle text box, enter 1.
A setting of 1 allows the alert to trigger after one polling cycle, or 5 minutes.
g. In the Cancel Cycle text box, enter 180.
A setting of 180 allows the alert to stay active throughout the lab, and beyond. 180 polling
cycles is 900 minutes, or 15 hours.
7. Click Save.
b. Open the ClassFiles folder on the virtual machine desktop.
c. Right-click the CPBUSY script and select Open with command prompt.
a. Display your web-01 virtual machine in the center pane.
f. In the Troubleshooting tab, click the Timeline tab.
g. View the timeline for the symptoms that have been triggered.
h. Point to the icon for the symptoms you created, and view the tool tips.
Task 4: Create a Symptom Definition to Test the High CPU Demand by

a Host System
You create a metric/super metric symptom definition that checks for high CPU demand by a host
system. You test the metric named CPU | Demand (%).
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2. Select Symptom Definitions.
The metric and super metric symptom definitions appear in the center pane.
4. For the base object type, select Host System.
Host system metrics are listed.
5. Drag the CPU | Demand (%) metric to the symptom definition area.
6. Configure the threshold.
a. Leave the threshold type as Static Threshold.
b. For the symptom definition name, enter _Your_First_Name Host Immediate CPU
Demand, for example, _Susan Host Immediate CPU Demand.
c. For the criticality, select Immediate.
d. For the test condition, leave is greater than selected.
e. For the numeric value, enter 40.
f. Expand Advanced.
g. For the wait cycle, enter 1.
h. For the cancel cycle, enter 180.
7. Click Save.
a. In the center pane, display the sa-esxi-04.vclass.local VMware ESXi host.
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10. Stop the CPBUSY script.
b. In the Command Prompt window, press Ctrl+C to abort the CPBUSY script
c. Close the ClassFiles folder on the virtual machine desktop.
Task 5: Create a Recommendation

You create a recommendation that suggests to modify the virtual machines CPU limit. In the
recommendation, you also add a hyperlink to VMware vSphere documentation.
2. Select Recommendations.
The New Recommendation dialog box appears.
4. In the text box, enter the following text:
_Your_First_Name: Modify the CPU limit for this virtual machine.
vSphere documentation is available here.
5. Select the text in the text box and click the Create a hyperlink icon.
6. In the Create a hyperlink dialog box, enter http://www.vmware.com/support/pubs.
7. Click OK.
8. Click Save to save the recommendation.
9. Verify that your recommendation appears in the list.
Task 6: Create a Log File Plug-In Instance

A log file plug-in instance sends an alert notification to a log file. Sending an alert to a log file can
be useful if another administrator monitors these log files and you want to notify that person of any
triggered alerts.
2. Select Outbound Settings.
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The Add/Edit Outbound Alert Instance dialog box appears.

4. For plug-in type, select Log File Plugin from the drop-down menu.
5. For instance name, enter Your_First_Name Log File.
6. For the alert output folder, enter /tmp/Your_First_Name.
The log file is placed in the /tmp/Your_First_Name directory on the vRealize Operations
Manager node.
7. Click Test.
A pop-up window displays whether the test was successful.
8. Click OK.
9. Click Save to save the plug-in configuration.
10. Verify that your log file plug-in instance appears in the instance list and that it is enabled.
The status column displays a green check mark.
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Lab 11 Creating Alert Definitions

Objective: Create a virtual machine alert and a host alert
2. Configure General Settings for a Virtual Machine Alert
3. Configure the Symptom Definition
4. Add Recommendations
5. Verify That the Alert Definition Works
6. Configure General Settings for a Host Alert
7. Add Symptom Definitions
8. Add Recommendations
9. Verify That the Alert Definition Works

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Task 2: Configure General Settings for a Virtual Machine Alert

Every alert definition has a name and an optional description. Use names that are meaningful in
your environment. As a best practice, always use a description that gives helpful information to the
user. Every alert definition also has a base object type, an impact, and a criticality.
1. Start the Alert Definition Workspace wizard.
a. Click the Content icon in the toolbar.
b. Select Alert Definitions.
c. Click the Add icon.
The Alert Definition Workspace wizard appears.
d. In the right pane, click the Collapse link to make the center pane bigger.
2. Configure the alert definitons name and description.
a. In the Name text box, enter _Your_First_Name VM CPU Demand.
Replace Your_First_Name with your name, for example, _Mary VM CPU Demand.
NOTE
For lab purposes, the underscore allows your alert definition to appear towards the top of
the list of alert definitions, making it easy to reference.
b. In the Description text box, enter Check for high virtual machine CPU demand.
3. Set the base object type to virtual machine.
a. Open the Base Object Type page.
b. In the text box, enter virt.
Wait for the wizard to list objects that contain the virt string.
c. Select Virtual Machine from the list.
4. Configure the impact and criticality.
a. Open the Alert Impact page.
b. From the Impact drop-down menu, select Health.
c. From the Criticality drop-down menu, select Immediate.
d. From the Alert Type and Subtype drop-down menu, select Virtualization/Hypervisor:
Performance.
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e. In the Wait Cycle text box, enter 1.

f. In the Cancel Cycle text box, enter 180.
Task 3: Configure the Symptom Definition

An alert definition consists of one or more symptom definitions.
1. Open the Add Symptom Definitions page.
2. In the Defined On drop-down menu, keep Self selected.
3. In the Symptom Definition Type drop-down menu, keep Metric/Property selected.
4. From the Symptom Definition list, select _Your_First_Name VM High CPU Demand and
drag it to the symptom definition area in the center pane.
Task 4: Add Recommendations

As a best practice, add at least one recommendation to the alert definition. Recommendations
provide guidance for resolving the issue that triggered the alert.
1. Open the Add Recommendations page.
2. Find the following recommendation: _Your_First_Name Modify the CPU limit for this virtual
machine.
3. Drag the recommendation to the recommendation area in the center pane.
Lab 11
Creating Alert Definitions
75
4. In the left pane, find the following recommendation: Check the guest applications to determine
whether high CPU workload is an expected behavior.
You can use the Quick filter box to help you find the recommendation.
5. Drag this recommendation to the recommendation area so that it is positioned before the
recommendation that you created.
6. Ensure that this recommendation has a higher priority (priority of 1) than the recommendation
you created.
7. Click Save to save the alert definition.
8. Verify that your alert appears in the Alert Definitions pane.
The name of your alert is _Your_First_Name VM CPU Demand.
Task 5: Verify That the Alert Definition Works

You verify that your alert definition works properly before adding additional symptoms and
recommendations to the alert definition.
1. If not already open, open the console for web-01 virtual machine.
a. Right-click web-01 and select Open Console
b. If Internet Explorer prompts you to allow this URL as a security exception, select
Continue to this website (not recommended).
a. Open the ClassFiles folder on the virtual machine desktop.
b. Right-click the CPBUSY script and select Open with Command Prompt.
3. Display the web-01 virtual machine in the center pane.
4. View the Analysis > Workload tab.
Recall that the symptom that needs to be triggered is _Your_First_Name VM High CPU
demand, which tests for a CPU demand value of >= 70%.
If CPU demand >= 70% for your workload virtual machine, then the alert should be triggered.
5. Click the objects Summary tab.
6. Verify that your alert was triggered.
NOTE
You might have to wait a few minutes before the alert is triggered. You might also have to click
the Refresh icon (located next to the About button in the upper-right corner).
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7. If your alert is triggered, view the alert details.

a. Click the alert.
b. If more than one virtual machine exhibits the alert, click the View Details link next to your
workload virtual machine.
8. Verify that the alert information, recommendations, and symptoms appear correctly.
9. Click the hyperlink in your recommendation and verify that the correct Web page is opened.
Do not try to fix any issue.
10. Verify that the alert triggered properly.
Task 6: Configure General Settings for a Host Alert

Every alert definition has a name and an optional description. Every alert definition also has a base
object type, an impact, and a criticality.
1. Start the Alert Definition Workspace wizard.
b. Select Alert Definitions.
c. Click the Add icon.
The Alert Definition Workspace wizard appears.
2. Configure the alert definitons name and description.
a. In the Name text box, enter _Your_First_Name Host CPU Demand.
b. In the Description text box, enter Check for high host CPU demand.
3. Set the base object type to host system.
a. Open the Base Object Type page.
b. In the text box, enter host.
c. Wait for the wizard to list object types that contain the host string.
d. Select Host System from the list.
4. Configure the impact and criticality.
a. Open the Alert Impact page.
b. From the Impact drop-down menu, select Health.
c. From the Criticality drop-down menu, select Critical.
Lab 11
77
d. From the Alert Type and Subtype drop-down menu, select Virtualization/Hypervisor:
Performance.
e. In the Wait Cycle text box, enter 1.
f. In the Cancel Cycle text box, enter 180.
Task 7: Add Symptom Definitions

An alert definition consists of one or more symptom definitions.
1. Open the Add Symptom Definitions page.
2. From the Defined On drop-down menu, select Child.
3. From the Filter by Object Type drop-down menu, select Virtual Machine.
4. From the Symptom Definition Type drop-down menu, select Metric/Property.
5. From the Symptom Definition list, select _Your_First_Name VM High CPU Demand and
drag it to the symptom definition area in the center pane.
6. Set the symptom set operator and value to >= 1 Count.
7. In the left pane, find the following symptom definition: Virtual Machine Stress is moderately
high.
8. Drag this symptom into the same symptom set as the first symptom.
9. Select Any from the drop-down menu.
The symptom set should look like the screenshot.
Task 8: Add Recommendations

You can create recommendations from within the alert definition workspace.
1. Create a recommendation without leaving the alert definition workspace.
a. Open the Add Recommendations page.
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b. Click the Add icon.

The New Recommendation dialog box appears.
c. In the text box, enter _Your_First_Name: Power off some non-business
critical virtual machines.
d. From the Actions drop-down menu, select Shut Down Guest OS.
e. Click Save to save the recommendation.
2. Drag the recommendation that you created to the recommendations area in the center pane.
3. Click Save to save the alert definition.
4. Verify that your alert appears in the Alert Definitions pane.
The name of your alert is _Your_First_Name Host CPU Demand.
Task 9: Verify That the Alert Definition Works

You verify that your alert definition works properly.
ESXi hosts in your vSphere cluster
1. Review the symptoms for this alert definition.
Fifty percent of the virtual machines on a host must exhibit any of the following symptoms:
CPU demand (%) must be greater than 70%.
Stress is moderately high.
In addition, the CPU demand on the host system must be greater than 70%.
3. Select vSphere VMs CPU from the Dashboard List list.
4. Look at the widget named Top 25 VMs by CPU Demand (%) (24h).
5. Check if any of your virtual machines are generating high CPU demand.
6. View the Recommendations dashboard.
7. Check the Top Health Alerts for Descendants panel to see if your host alert was triggered.
You might have to wait one polling cycle (five minutes) before the alert is triggered.
8. If your alert was triggered, view the alert details.
a. Click the alert.
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b. If more than one VMware ESXi host system exhibits the alert, click the View Details
link next to one of your ESXi host systems.
9. Verify that the alert information, recommendations, and symptoms appear correctly.
The recommendation has an action, Power Off VM.
10. Run the action.
a. Click Power Off VM.
b. Select one of your virtual machines that is powered on.
Ensure that you do not power off a virtual machine that belongs to your partner.
c. Click OK.
A pop-up window informs you that the Power Off VM task has started, and to track this
action, go to the Recent Tasks section found under Administration. The window also
provides you with the Task ID.
d. Click OK.
e. Click the Administration icon in the toolbar.
f. In the navigation pane, select Recent Tasks.
g. On the Recent Tasks page, verify that the Power Off VM task completed.
h. Under the Object Name column, click the virtual machine name.
The virtual machines Summary tab appears in the center pane.
In the upper-left corner of the center pane, the red down arrow next to the virtual machines
name indicates that the virtual machine is powered off.
You might have to wait for one polling cycle before the red down arrow appears.
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Lab 12 Creating a View

Objective: Create a view that displays virtual machine
disk usage
2. Configure General View Information
3. Define the Data to Include in the View
4. Preview Live Data in the View
5. Add a Summary Row to the View
6. Configure Visibility
7. Use Your View on Your Training Data Center

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Task 2: Configure General View Information

Every view has a name, description, type, and subject (also known as base object type). Use names
that are meaningful in your environment. As a best practice, always enter a description that provides
helpful information for the user.
2. Start the New View wizard.
a. In the navigation pane, click Views.
b. Click the Create View icon.
The New View wizard appears.
c. In the right pane, click the Collapse link to make the center pane bigger.
3. On the Name and Description page, configure the views name and description.
Option
Action
Name
Enter _Your_First_Name VM Configuration Details. Replace

Your_First_Name with your name. For example, _Mary VM Configuration
Details.
For lab purposes, the underscore allows your alert definition to appear
towards the top of the list of alert definitions, making it easy to reference.
Description
Enter CPU, memory, and disk information for virtual

machines.
4. Configure the view type.

a. Open the Presentation page and click List.
b. Under Configuration, change the items per page to 25.
5. Configure the subject.
a. Open the Subjects page.
b. In the Select a subject text box, enter virtual.
A list of object types with names containing the word, virtual, appears.
c. Click Virtual Machine.
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Task 3: Define the Data to Include in the View

The data definition process includes adding properties, metrics, alerts, policies, or data that is
provided by adapters to a view. vRealize Operations Manager uses these items to collect, calculate,
and present the information for the view.
1. Open the Data page.
2. Drag the following metrics to the Data panel in the center pane:
CPU | Provisioned Capacity (MHz)
Memory | Guest Configured Memory (KB)
Guest File System stats | Total Guest File System Capacity (GB)
Guest File System stats | Total Guest File System Usage (GB)
3. Select the first metric in the Data panel, CPU|Provisioned Capacity.
a. In the Metric label text box, enter CPU Capacity.
The metric label name changes in the Data panel.
b. From the Units drop-down menu, select MHz.
c. From the Sort order drop-down menu, select Descending.
d. From the Transformation drop-down menu, select Last.
4. Select the second metric in the Data panel, Memory|Guest Configured Memory.
a. In the Metric label text box, enter Memory.
b. From the Units drop-down menu, select GB.
c. From the Sort order drop-down menu, select None.
5. Select the third metric in the Data panel, Guest File System stats|Total Guest File System
Capacity.
a. In the Metric label text box, enter File System Capacity.
b. From the Units drop-down menu, select Auto.
c. From the Sort order drop-down menu, select None.
6. Select the fourth metric in the Data panel, Guest File System stats|Total Guest File System
Usage.
a. In the Metric label text box, enter File System Usage.
Lab 12
Creating a View
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b. From the Sort order drop-down menu, select None.

c. From the Transformation drop-down menu, select Last.
Task 4: Preview Live Data in the View

Previewing real-time data in the view helps you to verify that the views appearance and the
information conveyed in the view meets your expectations.
1. Click the Select preview source link at the upper-right corner of the pane.
2. In the Select An Object window, verify that vSphere Hosts and Clusters is selected in the
drop-down menu at the top.
3. Expand vSphere World until you see Team Cluster.

4. Select SA-Management and click OK.
Wait for the data in the preview panel to refresh.
5. View the information in your view.
6. Verify that the metric labels, units, and sort order look correct.
7. Modify the unit configuration for the following metrics.
a. For CPU Capacity, change the unit to GHz.
b. For Memory, change the unit to MB.
8. Click the Refresh icon in the upper-right corner to refresh the Preview panel.
9. In the Data panel, select Memory and drag it so that it is positioned above CPU Capacity in the
list.
11. Verify that the units are changed for CPU Capacity and Memory.
Task 5: Add a Summary Row to the View

The summary row shows aggregated information by the specified subjects and can be useful for
providing general, overall statistics.
1. Below the preview, click the Summary tab.
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2. Click the green plus sign to create a summary.

3. In the Configuration panel, configure the summary settings.
a. In the Summary title text box, enter Average.
b. From the Aggregation drop-down menu, select Average.
5. Verify that the summary line appears correctly in the view.
Task 6: Configure Visibility

Visibility defines where you can see a view in the user interface. Views can be accessed from
dashboards, reports, and the Details tab on the Environment page.
1. In the left pane, open the Visibility page.
2. Under Availability, select all three check boxes.
3. Under Further Analysis, select the Workload and Capacity Remaining check boxes.
4. Click Save to save your view configuration.
Task 7: Use Your View on Your Training Data Center

By accessing your view from different areas of the user interface, you can quickly and conveniently
resolve issues.
1. Verify that you can access your view from the Details tab.
a. Search for your SA Datacenter data center.
b. Click the Details tab.

c. Select your view and verify that the information is presented correctly in the view.
Your view name is _Your_First_Name VM Configuration Details.
2. Verify that you can access your view from the Capacity Remaining badge.
b. Click Capacity Remaining.
c. In the Further Analysis panel, verify that your view appears in the list.
Lab 12
Creating a View
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d. Click the link to display your view.

3. Return to the Analysis tab and verify that you can access your view from the Workload badge.
4. Verify that you cannot access your view from any of the other badges in the Analysis tab.
5. Verify that you can create a report template that uses your view.
a. Click the Reports tab.
b. Click the green plus sign to create a Report.
c. Name your report _Your_First_Name VM Configuration Details.
d. Select the view that you created.
e. Select the format and layout options.
f. Save and run the report template.
g. View the report after it is generated.
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Lab 13 Creating Dashboards and
Configuring Widgets
Objective: Create vSphere dashboards and configure
widgets
2. Create the vSphere Objects Dashboard
3. Add the Object List Widget to the Dashboard
4. Add the Object Relationship Widget to the Dashboard
5. Use the Dashboard in the Home Page
6. Configure Widget Interactions in the vSphere Objects Dashboard
7. Create the vSphere Metrics Dashboard
8. Add Widgets to the Dashboard
9. Configure a Widget Interaction in the vSphere Metrics Dashboard
10. View the Dashboard in the Home Page
11. Modify the vSphere Objects Dashboard
12. (Optional) Add Widgets to the vSphere Objects Dashboard

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Task 2: Create the vSphere Objects Dashboard

A dashboard includes one or more widgets. You create a VMware vSphere dashboard that
contains the Object List and Object Relationship widgets.
1. Start the New Dashboard wizard.
The Dashboards page appears.
b. Click the Create Dashboard icon.
The New Dashboard wizard appears.
c. If the left pane is not already closed, click the Collapse link in the right pane to make the
center pane bigger.
2. On the Dashboard Configuration page, configure the dashboards general settings.
Option
Action
Name
Enter Your_First_Name vSphere Objects.
Is default
Leave No selected.
Task 3: Add the Object List Widget to the Dashboard

The Object List widget displays a list of the objects available in the environment.
1. Open the Widget List page.
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Lab 13 Creating Dashboards and Configuring Widgets
2. Drag the Object List widget to the center pane.

3. In the Object List widget, scroll through the list of objects.
Q1. Looking at the lower-right corner of the widget, what is the total number of objects?
1. Over 70 objects.
4. Click the Edit Widget icon (pencil in the upper-right corner of widget).
5. In the Edit Object List dialog box, configure the widget.
Option
Action
Title
Replace the default name by entering vSphere Objects

for SA Datacenter.
Refresh Content
Select On.
Refresh Interval
Leave 300 (seconds) selected.
Mode
Select Self.
Auto Select First Row
Select Off.
Select which tags to filter
Expand Adapter Instances, expand vCenter Server, and

select your vCenter Server instance.
6. Click Save.
7. Verify that the name of the widget has changed.
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Q2. What is the total number of objects that you can see in lower-right corner of widget
window now?
2. For SA Datacenter, over 36 objects.
Instead of listing all the objects in the world, the list displays only the objects for the VMware
vCenter Server instance that you selected.
Task 4: Add the Object Relationship Widget to the Dashboard

The Object Relationship widget displays a graphical representation of a selected object, its parent
objects, and its child objects.
Data center
1. On the Widget List page, scroll down until you find the Object Relationship widget.
2. Drag the Object Relationship widget to the center pane to place it to the right of the vSphere
Objects for SA Datacenter widget.
3. Click the Edit Widget icon.
4. In the Edit Object Relationship dialog box, configure the widget.
Option
Action
Title
Keep the default name, Object Relationship.
Refresh Content
Select On.
Refresh Interval
Keep 300 (seconds).
Self Provider
Select On.
Object selection
In the Filter text box, enter SA Datacenter and press Enter.

The data center appears in the Object selection panel.
The Selected Object text box is filled with the object name.
Rest of fields
Keep the default values.
5. Click Save.
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6. Verify that an inventory tree appears in the Object Relationship widget.

Q1. What does the colored box on each of the object icons represent?
1. The color represents the objects health status.
a. In the Object Relationship widget, click the Risk Badge icon to display the objects Risk
badge status.
b. Click the Efficiency Badge icon to display the objects Efficiency badge status.
7. Click Save to save your dashboard.
Your dashboard appears in the list of dashboards.
Task 5: Use the Dashboard in the Home Page

After creating a dashboard, you can access it from the Home page and use its widgets.
2. Use either the tab list or Dashboard List drop-down menu to display the Your_First_Name
vSphere Objects dashboard that you created.
3. Search for the SA-Production resource pool object in the vSphere Objects for SA Datacenter
widget.
a. In the search box, enter prod.
Objects that contain the string prod are listed.
4. Display details about the SA-Production resource pool object.
a. Select the SA-Production resource pool in the list.
b. In the widget toolbar, click the Object Detail icon.
The Summary tab of the SA-Production resource pool appears.

c. Click the back button to return to the vSphere Objects dashboard in the Home page.
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5. In the vSphere Objects for SA Datacenter widget, redisplay the list of all the objects in your
vCenter Server system.
a. Click the double arrow to display the search box.
b. Delete the text (prod) from the search box and press Enter.
The search box must be blank.
6. Verify that the vSphere Objects for SA Datacenter widget displays all the objects in your
NOTE
The search box is a common utility used throughout the user interface, such as in widgets,
wizards, and dialog boxes.
You use the search box to find a particular item or items in a list.
If you want to redisplay the full list of items, you must delete the content in the search box.
Task 6: Configure Widget Interactions in the vSphere Objects

Dashboard
You configure a widget interaction between the Object List widget and the Object Relationship
widget. When you select an object in the Object List widget, that object becomes the focal point in
the Object Relationship widget.
1. Edit the Your_First_Name vSphere Objects dashboard.
Dashboards is selected in the navigation pane.
b. In the center pane, select the Your_First_Name vSphere Objects dashboard.
c. Click the Edit Dashboard icon.
The Edit Dashboard wizard appears.
2. Modify the Object Relationship widget to allow interaction with other widgets.
a. In the center pane, click the Edit Widget icon in the Object Relationship widget.
b. For Self Provider, select Off.
c. Click Save.
3. Create a widget interaction between the vSphere Objects for SA Datacenter widget and the
Object Relationship widget.
a. In the left pane, open the Widget Interactions page.
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b. In the Selected Object(s) list next to Object Relationship, select vSphere Objects for SA
Datacenter.
c. Click Apply Interactions.

4. Verify that the widget interaction works.
a. Select any object in the vSphere Objects for SA Datacenter widget.
b. Verify that the Object Relationship widget displays the parent and child relationships for
the object that you selected.
5. Click Save to save your dashboard changes.
6. View your dashboard from the Home page.
a. Click the Home icon in the toolbar.
b. Use either the tab list or Dashboard List drop-down menu to display the Your_First_Name
vSphere Objects dashboard.
c. Select any object in the vSphere Objects for SA Datacenter widget.
d. Verify that the Object Relationship widget displays the parent and child relationships for
the selected object.
Task 7: Create the vSphere Metrics Dashboard

You create a dashboard named vSphere Metrics that contains three widgets: Metric Picker, Metric
Chart, and Environment Overview.
The Dashboards panel appears in the center pane.
2. Click the Create Dashboard icon.
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Option
Action
Name
Enter Your_First_Name vSphere Metrics.
Is default
Leave No selected.
Task 8: Add Widgets to the Dashboard

The Metric Picker widget displays a list of available metrics for a selected object. The Metric Chart
widget shows a line chart of the recent performance, and the predicted future performance, of a
metric. The Environment Overview widget displays health, risk, and efficiency for a given object in
the managed inventory.
2. Drag the widget named Metric Picker to the center pane to place it in the first column.
4. In the Edit Metric Picker dialog box, configure the widget.
Option
Action
Title
Keep the default name, Metric Picker.
Refresh Content
Select On.
Refresh Interval
Keep 300 (seconds) and click Save.
No information appears in the Metric Picker widget because you still need to configure a widget
to interact with it.
5. Drag the widget named Metric Chart to the center pane to place it below the Metric Picker
widget.
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7. In the Edit Metric Chart dialog box, configure the widget.

Option
Action
Title
Keep the default name, Metric Chart.
Refresh Content
Select Off.
Refresh Interval
Keep 300 (seconds).
Self Provider
Select Off.
8. Leave the rest of the fields at their defaults and click Save.
No information appears in the Metric Chart widget because you still need to configure a widget
to interact with it.
9. Drag the widget named Environment Overview to the center pane.
Do not confuse the Environment Overview widget with the Environment Status widget.
10. Drag or resize the widgets so that the widget layout looks like the screenshot.
11. In the Environment Overview widget, click the Edit Widget icon.
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12. Configure the widget.

Option
Action
Title
Keep the default name, Environment Overview.
Refresh Content
Select On.
Self Provider
Select On.
Refresh Interval
13. Click the Config tab.

14. In the Filter box, enter compu and press Enter.
A list of objects containing the word compu appears.
15. Select SA Compute-01.
The Selected Object text box towards the top is filled with Team Cluster.
16. Click Save.
The Environment Overview widget displays the environment tree for the cluster.
17. Click Save to save the dashboard.
Task 9: Configure a Widget Interaction in the vSphere Metrics

Dashboard
You configure a widget interaction between the Environment Overview widget and the Metric
Picker widget. Then, you create a widget interaction between the Metric Picker widget and the
Metric Chart widget.
1. Edit your vSphere Metrics dashboard.
a. Select your vSphere Metrics dashboard in the dashboard list.
b. Click the Edit Dashboard icon.
The Edit Dashboard wizard and the Widget List page appear.
2. Create an interaction between the Environment Overview widget and the Metric Picker widget.
b. In the Selected Object(s) list next to Metric Picker, select Environment Overview.
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3. Create an interaction between the Metric Picker widget and the Metric Chart widget.
a. In the Selected Metric(s) list next to Metric Chart, select Metric Picker.
b. Click Apply Interactions.
The Metric Picker and Metric Chart widgets do not display anything until you interact with
the widgets.
4. Test the widget interactions.
a. In the Environment Overview widget, click any virtual machine.
b. Verify that the Metric Picker widget displays a list of virtual machine metrics.
c. In the Metric Picker widget, double-click any metric, for example, CPU | Provisioned
Capacity (MHz).
d. Verify that the metric chart appears in the Metric Chart widget.
Task 10: View the Dashboard in the Home Page

After creating a dashboard, you can access it from the Home page.
2. Use either the tab list or Dashboard List drop-down menu to display the Your_First_Name
vSphere Metrics dashboard that you created.
3. Test the widget interactions again by selecting a host system in the Environment Overview
widget and double-clicking a metric in the Metric Picker widget.
Task 11: Modify the vSphere Objects Dashboard

You modify your vSphere Objects dashboard so that the vSphere Objects for SA Datacenter widget
displays all vSphere clusters in your environment.
2. Select the Your_First_Name vSphere Objects dashboard.
3. Click the Edit Dashboard icon.
4. Modify the vSphere Objects for SA Datacenter widget to display all vSphere clusters in your
environment.
a. In the vSphere Objects for SA Datacenter widget, click the Edit Widget icon.
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In the Select Which Tags To Filter panel, your vCenter Server instance is highlighted.
b. Click the Deselect All icon.
Your vCenter Server instance is no longer highlighted.

The Deselect All icon is a common icon that is present throughout the user interface, such
as in wizards, dialog boxes, and panels.
Use the Deselect All icon whenever you need to clear all selected objects.
c. Expand Object Types.
d. Scroll down and select Cluster Computer Resource.
e. Click Save.
5. Verify that the vSphere Objects for SA Datacenter widget displays the SA Management and SA
Compute-01clusters.
6. Click Save to save your dashboard.
Task 12: (Optional) Add Widgets to the vSphere Objects Dashboard

You modify your vSphere Objects dashboard by adding the Mashup Chart widget and the Health
Chart widget, and creating widget interactions between these widgets.
2. Drag the Mashup Chart widget to the center pane to place it under the vSphere Objects for SA
Datacenter widget.
3. Drag the Health Chart widget to the center pane to place it under the Object Relationship
widget.
Do not confuse the Health Chart widget with the Health widget.
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4. Edit the Mashup Chart widget and configure the widget settings.
Option
Action
Title
Keep the default name, Mashup Chart.
Refresh Content
Select On.
Refresh Interval
Enter 360 (seconds).
Self Provider
Select Off and click Save.
5. Edit the Health Chart widget and configure the widget settings.
Option
Action
Title
Keep the default name, Health Chart.
Refresh Content
Select On.
Refresh Interval
Enter 360 (seconds).
Self Provider
Select Off.
Mode
Select Children.
6. Keep the default values in the rest of the fields and click Save.
7. Create widget interactions.
a. In the Selected Object(s) list next to Mashup Chart, select vSphere Objects for SA
Datacenter.
b. In the Selected Object(s) list next to Health Chart, select vSphere Objects for SA
Datacenter.
8. Click Save to save the dashboard.
9. Verify that the widget interactions work.
b. Display your vSphere Objects dashboard.
c. In the vSphere Objects for SA Datacenter widget, select a cluster.
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d. Verify that the remaining widgets display data for the selected object.
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Lab 14 Adding a Scoreboard Widget to a
Dashboard
Objective: Create vSphere dashboards and configure
widgets
2. Modify an Existing Metric Configuration File
3. Add the Scoreboard Widget to a Dashboard
4. Configure the Scoreboard Widget
5. Configure a Widget Interaction with the Scoreboard Widget

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Task 2: Modify an Existing Metric Configuration File

Metric Configuration files can create custom set of metrics for customization of supported widgets
with meaningful data.
1. Open an existing metric configuration file.
b. Click Manage Metric Config.
The Manage Metric Config page appears in the center pane.
c. If the right pane is not already closed, click the Collapse link in the right pane to make the
center pane bigger.
d. Expand ReskndMetric
e. Open sampleScorecard.xml.
2. Select and copy the contents of sampleScorecard.xml.
3. Click the Create Configuration icon.
The Create Configuration dialog box appears.
4. Enter MyScoreboardConfig as the name of the configuration
5. Click OK.
6. Paste the contents of sampleScorecard.xml.
Do not change the metrics of <ResourceKind resourceKindKey="HostSystem">.
7. Replace the content between the tags <ResourceKind
resourceKindKey="VirtualMachine"> and </ResourceKind>. Copy the following
content from the C:\Materials\Metrics.txt file:
<Metric attrkey="cpu|demandPct" label="CPU Demand" unit="%" yellow="50"
orange="70" red="85" />
<Metric attrkey="cpu|usage_average" label="CPU Usage" unit="%"
yellow="50" orange="70" red="85" />
<Metric attrkey="cpu|capacity_contentionPct" label="CPU Contention"
unit="%" yellow="50" orange="70" red="85" />
<Metric attrkey="mem|usage_average" label="Memory Usage" unit="%"
yellow="50" orange="70" red="85" />
<Metric attrkey="mem|host_contentionPct" label="Memory Contention"
unit="%" yellow="50" orange="70" red="85" />
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Lab 14 Adding a Scoreboard Widget to a Dashboard
8. Append the code for customization of metrics of cluster objects. Insert the content between the
last </ResourceKind> and the </AdapterKind> tags. Copy the following content from the
C:\Materials\Metrics.txt file:
<ResourceKind resourceKindKey="ClusterComputeResource">
<Metric attrkey="summary|total_number_hosts" label="Total Hosts"
/>
<Metric attrkey="summary|number_running_hosts" label="Total Running
Hosts" />
<Metric attrkey="badge|waste" label="Wastage %" />
</ResourceKind>
9. Click Save.
Task 3: Add the Scoreboard Widget to a Dashboard

The Object List widget displays a list of the objects available in the environment.
1. Start the New Dashboard wizard.
b. Click the Create Dashboard icon.
Option
Action
Name
Enter Your_First_Name Object Score.
Is default
Leave No selected.

4. Drag the Object List widget to the center pane.
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6. In the Edit Object List dialog box, configure the widget.

Option
Action
Title

for SA Datacenter.
Refresh Content
Select On.
Refresh Interval
Mode
Select Self.
Auto Select First Row
Select Off.
Select which tags to filter
Expand Adapter Instances, expand vCenter Server, and

select your vCenter Server instance.
7. Click Save.
Task 4: Configure the Scoreboard Widget

1. Drag the Scoreboard widget to the center pane.
3. In the Edit Scoreboard dialog box, configure the widget.
Option
Action
Title

Score.
Refresh Content
Select On.
Refresh Interval
Self Provider
Select Off.
Metric Configuration
Select MyScoreboardConfig.
4. Click Save.
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Task 5: Configure a Widget Interaction with the Scoreboard Widget

You configure a widget interaction between the Object List widget and the Scoreboard widget.
When you select an object in the Object List widget, that object becomes the focal point in the
vSphere Objects Score widget.
1. Create a widget interaction between the vSphere Objects for SA Datacenter widget and the
vSphere Objects Score widget.
b. In the Selected Object(s) list next to vSphere Objects Score, select vSphere Objects for
SA Datacenter.
2. Verify that the widget interaction works.
a. Select any virtual machine, host or cluster in the vSphere Objects for SA Datacenter
widget.
b. Verify that the MyScoreboardConfig file formats the selected metrics before displaying
them in the vSphere Objects Score widget.
4. View your dashboard from the Home page.
b. Using either the tab list or Dashboard List drop-down menu, display the Your_First_Name
Object Score dashboard.
c. Select any object in the vSphere Objects for SA Datacenter widget.
d. Verify that the MyScoreboardConfig file formats the selected metrics before displaying
them in the vSphere Objects Score widget.
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106
Lab 15 Configuring Dashboard
Navigation
Objective: Navigate between your vSphere Objects
dashboard and your vSphere Metrics dashboard
2. Create Dashboard Interaction Between Your vSphere Objects Dashboard and vSphere Metrics
Dashboard
3. Allow the Environment Overview Widget to Interact with Other Widgets
4. Verify that the Dashboard Navigation Works Properly

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Task 2: Create Dashboard Interaction Between Your vSphere Objects

Dashboard and vSphere Metrics Dashboard
In the Your_First_Name vSphere Objects dashboard, allow the vSphere Objects for SA Datacenter
widget to interact with the Environment Overview widget in your vSphere Metrics dashboard.
b. Select the Your_First_Name vSphere Objects dashboard in the dashboard list.
2. In the left pane, open the Dashboard Navigation page.
3. In the Destination Dashboards list next to vSphere Objects for SA Datacenter, select the
Your_First_Name vSphere Metrics dashboard from the list.
A list of widgets found in your vSphere Metrics dashboard appears.
4. Select the Environment Overview check box.
5. Click Apply Navigations.
6. Click Save to save the dashboard changes.
Task 3: Allow the Environment Overview Widget to Interact with Other

Widgets
The Environment Overview widget in your vSphere Metrics dashboard is set to be a self-provider. If
this widget has to interact with a widget on your vSphere Objects dashboard, the Environment
Overview widget must not be a self-provider.
1. Edit your vSphere Metrics dashboard.
b. Select your vSphere Metrics dashboard in the dashboard list.
The Edit Dashboard wizard and Widget List page appear.
2. In the Environment Overview widget, click the Edit Widget icon.
3. Set Self Provider to Off.
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Lab 15 Configuring Dashboard Navigation
4. Click Save.
5. Click Save to save the dashboard changes.
Task 4: Verify that the Dashboard Navigation Works Properly

From the Home page, you verify that you can select an object on your vSphere Objects dashboard
and navigate to your vSphere Metrics dashboard and apply the object selection.
2. Display your vSphere Objects dashboard.
3. Select SA Management in the vSphere Objects for SA Datacenter widget.
The other widgets in the dashboard display data for the object that you selected.
4. In the vSphere Objects for SA Datacenter widget, click the Dashboard Navigation icon.
5. Select Navigate > Your_First_Name vSphere Metrics.

6. Verify that the Environment Overview widget contains an icon for SA Management in its
display.
7. Return to your vSphere Objects dashboard.
Lab 15
Configuring Dashboard Navigation
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110
Lab 15 Configuring Dashboard Navigation
Lab 16 Managing Dashboards

Objective: Perform various dashboard management
tasks
2. Change the Summary Tab for Virtual Machine Objects
3. Create a Tab Group for Your Dashboards

Task 2: Change the Summary Tab for Virtual Machine Objects

You change the dashboard displayed in the Summary tab of an object type if you prefer a different
dashboard to the default.
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1. Search for web-01 virtual machine.

The Summary tab for the virtual machine appears.
The Summary tab displays the health, risk, and efficiency status for the virtual machine.
3. On the Dashboards page, select Manage Summary Dashboards from the Actions drop-down
menu.
The Manage Summary Dashboards dialog box appears.
4. In the Adapter Type drop-down menu, select vCenter Adapter.
5. From the list, select Virtual Machine.
6. In the top left corner, click the Assign a dashboard icon.
7. The associated configuration type changes to Summary Default.

8. Select your vSphere Metrics dashboard.
9. Click OK.
10. Click Save.
11. In the search box at the top-right corner, enter web-01
12. From the list below the search box, click web-01.
13. Click the Summary tab for the web-01 virtual machine.
14. Verify that the Summary tab for the virtual machine displays the Your_First_Name vSphere
Metrics dashboard.
15. Revert the Summary tab back to the default dashboard.
a. Go to the Content page.
The Dashboards page appears in the center pane.
b. Select Manage Summary Dashboards from the Actions drop-down menu.
The Manage Summary Dashboards dialog box appears.
c. In the Adapter Type drop-down menu, select vCenter Adapter.
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d. From the list, select Virtual Machine.

e. In the right panel at the top, click the Use Default icon.
The associated configuration type changes to Summary Default.

f. Click Save.
16. Verify that the Summary tab for the first Web server virtual machine displays the default
dashboard.
Task 3: Create a Tab Group for Your Dashboards

You put related dashboards into a tab group to organize the dashboard list and to make navigation
easier.
2. Select your vSphere Objects dashboard.
3. From the Actions drop-down menu, select Manage Tab Groups.
The Manage Tab Groups dialog box appears.
4. Create a tab groups folder.
a. In the left panel, select the Tab Groups folder.
6. In the Create New Group dialog box, enter Your_First_Name for the group name and click
OK.
Your group name appears in the left panel.
7. From the right panel, drag your vSphere Objects dashboard to your tab group folder.
8. Also drag your vSphere Metrics dashboard to your tab group folder.
9. Click Save.
10. Verify that your dashboards appear in your tab group on the Home page.
a. Select the Home icon.
b. Verify that your tab group folder appears in the Dashboard List drop-down menu.
c. Open each dashboard in your tab group folder.
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114
Lab 17 Creating Super Metrics

Objective: Create super metrics
2. Create a Super Metric
3. Associate the Super Metric with Object Types
4. Enable the Super Metric in Your Cluster Policy
5. Create Another Super Metric
6. Associate the Super Metric with Object Types
7. Enable the Super Metric in Your Cluster Policy
8. Verify That the Super Metrics Work Properly

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Task 2: Create a Super Metric

A super metric is useful when you need to track combinations of metrics from multiple objects. For
example, you can use a super metric to determine the average CPU usage of all virtual machines in a
cluster.
1. Start the Manage Super Metric wizard.
b. Select Super Metrics.
c. Click the Add New Super Metric icon.
The Manage Super Metric wizard appears.
2. In the Name text box at the upper-right corner, enter Your_First_Name_SMAvgVMCPUUsage%.
3. From the Functions drop-down menu, select avg.
4. From the Operators drop-down menu, select the left parenthesis.
5. From the same menu, select the right parenthesis.
6. Place the cursor between the parentheses.
7. In the Adapter Type text box, enter vcenter and select vCenter Adapter from the list.
8. Select the Virtual Machine object type.
9. In the Attribute Types panel, expand the CPU category.
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10. Double-click the Usage (%) metric.

The metric string is added to the formula each time you double-click the metric. So, ensure that
you double-click the metric only once.
11. Click the Show Formula Description icon.
The formula appears in a human-readable form.

12. Click Save to save the super metric.
13. Verify that your super metric is listed in the Super Metrics pane.
Task 3: Associate the Super Metric with Object Types

By default, the super metric is available for all object types. However, you can limit the super metric
to be available for particular object types.
1. Select your super metric in the Super Metrics pane.
2. Associate the super metric with the host system object.
a. In the Object Types tab at the bottom of the pane, click the Add Object Type icon.
b. In the Select Object Type text box, enter host and select Host System.
c. Click Select.
d. Verify that Host System is added to the Object Types list.
Task 4: Enable the Super Metric in Your Cluster Policy

To use a super metric, you must enable it in the desired policy.
1. Go to the Administration page.
2. In the navigation pane, click Policies.
4. Expand Base Settings and expand vSphere Solutions Default Policy.
5. Select Your_First_Name TestDev Policy.
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6. Click the Edit Selected Policy icon.

7. In the left pane, open the Collect Metrics and Properties page.
8. In the center pane, sort the Type column by descending order.
Super metrics appear towards the top of the list.

9. Find your super metric that is associated with the type, Host System.
10. Under the State column, select Local from the drop-down menu.
11. Click Save.
Task 5: Create Another Super Metric

You use a super metric to determine the maximum memory usage of all virtual machines in a cluster.
1. Start the Manage Super Metric wizard.
b. Select Super Metrics.
c. Click the Add New Super Metric icon.
The Manage Super Metric wizard appears.
2. In the Name text box, enter Your_First_Name_SM-MaxVMMemUsage%.
3. From the Functions drop-down menu, select max.
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4. From the Operators drop-down menu, select the left parenthesis.

5. From the same menu, select the right parenthesis and place the cursor between the parentheses.
6. In the Adapter Type text box, enter vcenter and select vCenter Adapter from the list.
7. Select the object type, Virtual Machine.
8. In the Attribute Types panel, expand the Memory category and double-click the Usage (%)
metric.
The metric is added to the super metric formula.
9. In the super metric formula, change the depth value to 2.
10. Click the Show Formula Description icon.
The formula appears in a legible format.
11. Click Save.
12. Verify that your super metric is listed in the Super Metrics pane.
Task 6: Associate the Super Metric with Object Types

By default, the super metric is available for all object types. However, you can limit the super metric
to be available for a particular object type.
1. In the Super Metrics pane, select the super metric named Your_First_Name_SMMaxVMMemUsage%.
2. Associate the super metric with the cluster compute resource object.
a. In the Object Types tab at the bottom of the pane, click the Add Object Type icon.
b. In the Select Object Type text box, enter cluster and select Cluster Compute
Resource.
c. Click Select.
d. Verify that Cluster Compute Resource is added to the Object Types list.
Task 7: Enable the Super Metric in Your Cluster Policy

To use a super metric, you must enable it in the desired policy.
2. In the navigation pane, click Policies.
4. Expand Base Settings and expand vSphere Solutions Default Policy.
5. Select Your_First_Name TestDev Policy.
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6. Click the Edit Selected Policy icon.

7. Open the Collect Metrics and Properties page.
8. Sort the Type column in descending order.
Super metrics appear towards the top of the list.
9. Find your super metric that is associated with the type, Cluster Compute Resource.
10. Under the State column, select Local from the drop-down menu.
11. Click Save.
Task 8: Verify That the Super Metrics Work Properly

Super metrics can be accessed from the Troubleshooting > All Metrics tab for objects that you
associated the super metrics with.
ESXi host names in your vSphere cluster
1. In the center pane, display one of the hosts in your VMware vSphere cluster.
a. In the search box at the top-right corner, enter esxi.
b. Select one of your hosts, which is part of your vSphere cluster, from the list.
2. Click the Troubleshooting tab.
3. Click the All Metrics tab.
4. In the lower-left panel, wait for the Super Metric category to appear in the list.
You might have to wait a few minutes before this category appears.
5. When the Super Metric category appears, expand the category.
6. Verify that your SM-AvgVMCPUUsage% super metric is available for your host.
7. Double-click the super metric to display the chart.
8. Verify that your SM-MaxVMMemUsage% super metric is available for your vSphere cluster.
a. In the navigation pane, under Related Objects, click Cluster Compute Resource.
Your vSphere cluster appears in the lower half of the pane.
b. Select your vSphere cluster.
Your vSphere clusters Troubleshooting > All Metrics tab appears in the center pane.
c. Expand the Super Metric category.
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d. Verify that your SM-MaxVMMemUsage% super metric appears in the list.

e. Double-click the super metric to display the chart.
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122
Lab 18 Creating Local Users and User
Groups
Objective: Create a local user, a local user group, and a
role
2. Create a Local User
3. Test User Account Access
4. Create a Role
5. Create a Local User Group
7. Share Your vSphere Objects Dashboard with Your Operations Team User Group

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Task 2: Create a Local User

The default, local administrator user account is admin. You might create another local user account
as a backup to the primary vRealize Operations Manager administrator.
vRealize Operations Manager password
1. In the toolbar, click the Administration icon.
2. In the navigation pane, click Access Control.
The Access Control pane appears.
3. In the User Accounts tab, click the Add icon.
The Add User wizard appears.
4. On the User Details page, configure the user name, password, email address, and description.
Option
Action
User Name
Enter Your_First_Name.
Password
Enter the vRealize Operations Manager password.
Confirm Password
Enter the vRealize Operations Manager password.
First Name
Enter your first name.
Last Name
Enter your last name.
Email Address
Enter student@company.com.
Description
Enter System Administrator.
Leave the remaining check boxes unselected.

5. Click Next.
6. Click the Objects tab.
You did not click the Groups tab because you will add a user group later.
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Lab 18 Creating Local Users and User Groups
7. Select ReadOnly from the Select Roles drop-down.

8. Select the Assign this role to the user check box.
9. Select the Allow access to all objects in the system check box
10. Click Finish.
11. Select the user account that you created and verify that the user details are correct.
The user account has the ReadOnly role, is a member of the user group named Everyone, and
has access to all objects in the system. By default, every user is a member of the user group
named Everyone.
Task 3: Test User Account Access

You should test basic user account access before you add the user to different user groups.
vRealize Operations Manager administrator user name
1. Log out of your vRealize Operations Manager session.
2. Log in with your new user account and the vRealize Operations Manager password.
3. Verify that you have read-only access to pages in the user interface.
a. Select Content in the navigation pane.
b. Verify that the icons to add, edit, or delete a dashboard do not exist for your new user
account.
c. In the navigation pane, select Views.
d. Verify that the icons to add, edit, or delete a view do not exist for your new user account.
e. In the navigation pane, select Reports.
f. Verify that the icons to add, edit, or delete a report template do not exist for your new user
account.
g. Select the Administration icon in the toolbar.
Lab 18
Creating Local Users and User Groups
125
h. Verify that the navigation page does not display Access Control.
4. Verify that you can see all objects in the entire VMware vSphere World tree.
a. Select the Environment icon in the toolbar.
b. Select vSphere Hosts and Clusters.
c. In the navigation pane, expand the entire vSphere World tree and verify that you can see
both VMware vCenter Server systems, their data centers, clusters, hosts, and so on.
5. Log out and log in with your vRealize Operations Manager administrator account and vRealize
Operations Manager password.
Task 4: Create a Role

You create a role to combine a particular set of privileges that are not combined by any of the
existing roles.
1. On the Access Control page, click the Roles tab.
The Create Role dialog box appears.
3. In the Name text box, enter Ops-Role-Your_First_Name.
4. In the Description text box, enter Content and Environment access only.
5. Click OK.
Your role appears in the Roles tab.
6. Assign permissions to the role.
a. In the Permissions panel, select the pencil icon to edit permissions.
b. Select the Content and Environment check boxes.
c. Click Update to save the permission changes.
7. Verify that the details of the role are correct.
Your user account is listed in the User Accounts panel because your user account is a member
of the Ops-Group-Your_First_Name group. The Permissions panel shows that the content and
environment permissions are selected
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Task 5: Create a Local User Group

You create local user groups to give related users the same set of privileges to the same set of
objects.
1. In the navigation pane, select Administration.
2. Select Access Control.
3. Click the User Groups tab.
The Add User Group wizard appears.
5. On the Name and Description page, configure the user groups name and description.
Option
Action
Group Name
Enter Ops-Group-Your_First_Name.
Description
Enter Operations Team.
6. Click Next.
7. On the Assign Members, Roles, and Objects page, configure a member and an object.
a. On the Members tab, select the check box next to your user account, which is your first
name.
b. Click the Objects tab.
c. Select Ops-Role from the Select Roles drop-down menu.
d. Select the Assign this role to the user check box.
e. In the Select Object Hierarchies panel on the left, highlight the vSphere Hosts and
Clusters.
Do not select the check box.
f. In the Select Object panel on the right, expand the vSphere World object until you see the
SA-Compute-01 vSphere cluster.
g. Select the check box next to your vSphere cluster.
h. Select the Propagation check box next to your vSphere cluster.
Lab 18
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i. Expand your vSphere cluster.

All objects under this cluster are automatically selected.
j. Click Finish.
Your user group appears in the User Groups tab.
8. Select your user group in the list and verify that the user group details are correct.

You should test user account access every time you make a change.
vRealize Operations Manager administrator user name
2. Log in with your new user account (your first name) and the vRealize Operations Manager
password.
3. Verify that you have read/write access to the Content page.
a. Select Content in the navigation pane.
b. Verify that the icons to add, edit, or delete a dashboard are accessible to your user account.
Do not add, edit, or delete anything at this time.
c. In the navigation pane, select Views.
Verify that the icons to add, edit, or delete a view are accessible to your user account.
d. In the navigation pane, select Reports.
Verify that the icons to add, edit, or delete a report template are accessible to your user
account.
e. Select the Administration icon in the toolbar.
f. Verify that the navigation page still does not display Access Control.
Q1. Why are you unable to display the Access Control page?
1. Because this user has read/write access to the Content and Environment pages, but no access
to the Administration page.
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4. Verify that you can see all vSphere objects.

a. Click the Environment icon in the toolbar.
b. Select vSphere Hosts and Clusters.
c. In the navigation pane, expand the entire vSphere World tree and verify that you can see
vCenter Server system, data center, clusters, hosts, and so on.
5. Stay logged in as your first-name user account.
Task 7: Share Your vSphere Objects Dashboard with Your Operations

Team User Group
You share a dashboard with users and user groups that need the visual. Sharing a dashboard
simplifies dashboard management and provides a uniform visual to all users that need it.
1. View the dashboards visible to your user account, which is your first name.
a. Select Home in the navigation pane.
b. Display the Dashboard List drop-down menu.
The Your_First_Name vSphere Objects dashboard should not be displayed in the list.
c. Log out of your first-name user account.
d. Log in as your student administrator user account.
2. Share the Your_First_Name vSphere Objects dashboard with your operations team user group.
b. From the Actions drop-down menu, select Share Dashboards.
The Share Dashboards dialog box appears.
c. From the right panel, drag your vSphere Objects dashboard to your user group named OpsGroup-Your_First_Name.
d. Click Save.
3. Verify that your dashboards are shared to the user group named Ops-Group-Your_First_Name.
The user account that is your first name is a member of this user group.
a. Log out of your administrator user account.
b. Log in as your first-name user account.
c. Display the Dashboard List drop-down menu.
d. Verify that you see your vSphere Objects dashboard in the list.
Lab 18
129
e. Display your vSphere Objects dashboard.

f. Log out of your first-name user account.
g. Log in as your student administrator user account.
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Lab 19 Importing LDAP Users

Objective: Import an LDAP user from an Active Directory
source
2. Configure an LDAP Source
3. Import a User from the LDAP Source

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Task 2: Configure an LDAP Source

To use Lightweight Directory Access Protocol (LDAP) users with vRealize Operations Manager,
you must first configure an LDAP source, such as an Active Directory server.
LDAP host name
LDAP user name
1. In the toolbar, click the Administration icon.
2. Select Authentication Sources.
3. Click the green plus icon to add a new authentication source.
4. Select Active Directory from the Source Type drop-down box.
5. In the Source Display name text box, enter the LDAP source name.
6. Select Advanced as the integration mode.
7. In the Host text box, enter the LDAP host name.
8. Select the Use SSl/TLS check box.
9. In the Base DN text box, enter DC=VCLASS,DC=LOCAL.
10. In the Username text box, enter VCLASS\Administrator.
11. In the Password text box, enter the standard lab password.
12. Click Test to test the connection.
13. In the Review and Accept certificate box, select the Accept this certificate check box.
14. Click Ok.
15. Click Ok in the Test Successful message box.
16. Click Ok.
17. Verify that an LDAP source is listed.
Task 3: Import a User from the LDAP Source

If you have an existing LDAP source that you use for authenticating users, then leverage these users
by importing them into vRealize Operations Manager.
LDAP user name
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1. In the navigation pane, click Access Control.

2. In the User Accounts tab, click the Import Users icon.
The Import Users wizard appears.

3. On the Import Users page, provide user details.
a. From the Import From drop-down menu, select the LDAP source.
b. Leave Basic selected.
c. In the Search String text box, enter itmgr and click Search.
Your assigned LDAP user name appears in the list.
4. Select the check box next to your assigned LDAP user name and click Next.
5. On the Assign Groups, Roles, and Objects page, assign a user group, role, and objects to your
LDAP user.
a. In the Groups tab, select the check box next to Ops-Group-Your_First_Name.
b. Click the Objects tab.
c. From the Select Roles drop-down menu, select ReadOnly.
d. Select the Assign this role to the user check box.
e. In the Select Object Hierarchies panel on the left, highlight vSphere Hosts and Clusters.
Do not select the check box.
f. In the Select Object panel on the right, expand the vSphere World object until you see your
vSphere cluster.
g. Select the check box next to your vSphere cluster.
h. Select the Propagation check box next to your cluster.
i. Click Finish.
6. Verify that your LDAP user appears in the User Accounts tab.
7. Select the user account that you just imported and verify that the user details are correct.
The user account has the ReadOnly role and is a member of the user group named Everyone.
The user account also has access to several objects in the vSphere Hosts and Clusters inventory
tree, specifically the objects under, and including, your VMware vSphere cluster.
Because the user account is also a member of the user group named Ops-GroupYour_First_Name, the user account is also assigned the Ops-Role-Your_First_Name role.
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After creating a user account, a good practice is to verify that the account works properly before
giving the account to the end user.
LDAP user name
Your vRealize Operations Manager administrator user account
2. Log in with your LDAP user account and the standard lab password.
a. Select your LDAP source from the Authentication Source drop-down menu.
b. In the User name text box, enter your LDAP user name.
c. In the Password text box, enter the standard lab password.
d. Click Login.
If the login is unsuccessful, append the domain name to the user name.
For example, if the LDAP user name is itmgr and the domain is vclass.local, enter
itmgr@vclass.local as the user name.
3. Verify that you see only your vSphere cluster and its descendants.
a. Click the Environment icon in the toolbar.
b. In the navigation pane, select vSphere Hosts and Clusters.
c. Expand the inventory tree and verify that you see only your vSphere cluster and its
descendants.
4. Log out and log in with your vRealize Operations Manager administrator user account and
If you are unable to log in with your administrator user account, ensure that the correct
authentication source is selected in the login screen.
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Lab 20 Monitoring vRealize Endpoint
Operations
Objective: Monitor the operating system
1. Deploy the Endpoint Operations Management Agent
3. Verify That the Agent Is Sending Data to vRealize Operations Manager
4. Collect Operating System Level Metrics
5. Use the Built-In EPO Adapter to Monitor a Windows Service
Task 1: Deploy the Endpoint Operations Management Agent

Endpoint Operations Management Agent should be installed on the endpoint to monitor a guest
operating system and remote services running on the guest operating systems.
vCenter Server user name
vCenter Server password
1. If VMware vSphere Web Client is not already open, open vSphere Web Client and log in to
your assigned VMware vCenter Server system.
a. On the student desktop, open a new tab in the Internet Explorer window.
b. Click the vSphere Web Client bookmark.
c. If Internet Explorer prompts a security exception, click the Continue to this website (not
recommended) link.
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d. In the User name text box, enter the vCenter Server user name.
e. In the Password text box, enter the vCenter Server password.
f. Click Login.
2. Expand the data center to find the web-01 virtual machine.
3. If not already powered on, power on the web-01 virtual machine.
a. Right-click web-01 and select Power > Power On.
4. Right-click web-01 and select Open Console.
5. If Internet Explorer prompts you to allow this URL as a security exception, select Continue to
this website (not recommended).
6. When prompted, log in as student with the standard password.
7. On the virtual machine desktop, right-click the command prompt shortcut and select Run as
administrator.
8. Enter the command to change the directory.
CD c:\vRealize-Endpoint-Operations-Management-Agent-win32-6.2.0
-3404388\epops-agent-6.2.0\bin
9. Enter the command to install ep-agent.

ep-agent.bat install
10. Enter the command to start ep-agent.

ep-agent.bat start
11. Respond to the prompts.

Enter the server hostname or IP address: Enter the host name of the Live vRealize
Operations Manager (sa-vropslive-01.vclass.local).
Enter the server SSL port [default=443]: Accept the default value and press Enter.
Do you trust this certificate (yes/no/more) [default=no]: Enter yes.
Enter your server username: Enter admin.
Enter your server password: Enter the standard lab password.
136
Lab 20 Monitoring vRealize Endpoint Operations

c. When prompted, log in as the live vRealize Operations Manager administrator with the live
Task 3: Verify That the Agent Is Sending Data to vRealize Operations

Manager
If the Agent is sending data to vRealize Operations Manager, the collection status of the agent, in
the inventory explorer, changes to green.
2. In the navigation pane, select Inventory Explorer.
3. On the Inventory Explorer tab, select Adapter Instance > EP OPS Adapter instance> EP
OPS Adapter.
4. Verify that the EP Ops Agent for your virtual machines FQDN (EP Ops Agent -Win7-x863.vclass.local) appears in the list and that it is sending data to vRealize Operations Manager.
5. Verify that the Collection State and Collection Status icons for your EP Ops Agent are green.
137
You must wait for two collection cycles (approximately 10 minutes) before the color of the
Collection Status icon changes from blue to green.
Task 4: Collect Operating System Level Metrics

Endpoint Operations Management gathers multiple operating system metrics through agent-based
collections.
1. Go to the Environment page.
2. In the navigation pane, select Operating Systems.
3. Expand the Operating System World > Windows > your virtual machine object.
4. In the center pane, click the Troubleshooting tab and click the All Metrics tab.
5. Select the badges to view the state of the operating system and Windows object.
6. Look at the bottom-left widget and notice all of the metrics that have been collected.
138
7. Expand the Availability metric and note that it only consists of the Resource Availability
metric.

10. In the center pane, click the Policy Library tab.
Option
Action
Name
Enter Your_First_Name EPO Policy.
Start with
13. Configure additional operating system metrics.

a. Open the Collect Metrics and Properties page.
b. Click the Object Type drop-down menu and expand EP Ops Adapter.
c. Select Windows.
139
d. Change Availability|Available Updates and Availability|System Uptime to local.
14. Open the Apply Policy to Groups page.

15. In the center pane, select the Windows check box.
18. Verify that the added metrics are being collected.
a. Go to the Environment page.
b. In the navigation pane, select Operating Systems.
c. Expand the Operating System World > Windows > your virtual machine object.
d. In the center pane, click the Troubleshooting tab and click the All Metrics tab.
e. Expand the Availability metric and note that it consists of the added available updates and
system uptime metrics.
f. Double-click System Uptime.

The bottom-right widget is populated with the system uptime data.
140
Task 5: Use the Built-In EPO Adapter to Monitor a Windows Service

You add a Windows Service object to monitor an application that runs as a service under Windows.
1. Verify that your virtual machine operating system object is selected in the navigation pane.
2. Click Actions.
3. Click Monitor OS Object > Monitor Windows Service.
4. On the Monitor Windows Service page, configure the settings.
Option
Action
Display Name
Enter Your_First_Name DNS Service.
service_name
Enter DNS.
5. Click OK.
6. Expand your virtual machine object in the navigation pane.
7. Verify that Your_First_Name DNS Service appears in the tree.
8. Click Your_First_Name DNS Service.
9. In the center pane, click the Troubleshooting tab and click the All Metrics tab.
10. Expand the Availability metric in the bottom-left widget.
11. Double-click Resource Availability.
The bottom-right widget is populated with the DNS service availability data.
141
142
Lab 21 Installing Management Packs

Objective: Install a management pack
2. Install the Management Pack for Storage Devices
3. Configure the Management Pack for Storage Devices
4. View the Content That Is Provided by the Management Pack

Task 2: Install the Management Pack for Storage Devices

A management pack extends capabilities of vRealize Operations Manager to different technologies.
143

Management pack file name
Management pack location
The Solutions page appears.
The Add Solution wizard appears.
3. On the Select Solution page, click Browse.
4. Browse to the location of the management pack.
5. Double-click the management pack.
The Select Solution page indicates that the selected file is ready to upload and install.
6. Click Upload.
The management pack name, description, and version appear.
7. Click Next.
8. On the End User License Agreement page, select the I accept the terms of this agreement
check box.
9. Click Next.
The Install page appears.
10. Monitor the progress of the installation.
The installation takes a few minutes to complete.
11. When the installation is complete, click Finish.
The Management Pack for Storage Devices appears on the Solutions page.
Task 3: Configure the Management Pack for Storage Devices

You configure a Storage Devices adapter instance for each VMware vCenter Server system that
contains storage devices to manage with vRealize Operations Manager.
144
1. On the Solutions page, ensure that the Management Pack for Storage Devices is highlighted.
In the Management Pack for Storage Devices Solution details, you see that this management
pack is not configured.
2. Click the Configure icon.
The Manage Solution dialog box appears.

3. Configure the adapter settings.
a. In the Display name text box, enter Storage Devices Your_vCenter_Server_Instance_Name.
You must replace Your_vCenter_Server_Instance_Name with your assigned vCenter Server
host name, for example, sa-vcsa-01.vclass.local.
b. Leave the Description text box blank.
c. In the vCenter Server text box, enter the fully qualified domain name (FQDN) of your
d. Click the Add New icon next to the Credential drop-down menu.
The Manage Credential dialog box appears.
e. In the Credential name text box, enter Admin user for
Your_vCenter_Server_Instance_Name.
f. In the User Name text box, enter administrator@vsphere.local.
g. In the Password text box, enter the standard lab password.
h. Click OK.
The credential is listed in the Credential drop-down menu.
4. Click Test Connection.
5. When you get a message that the test is successful, click OK.
6. Click Save Settings to save your adapter configuration.
7. When you get a message that the adapter instance is successfully saved, click OK.
8. Click Close.
9. In the management pack details panel, verify that the collection state of your Storage Devices
adapter instance changes from Starting to Collecting.
145
You might have to click Refresh to see the status change.

After a couple of minutes, the collection status changes from None to Data Receiving.
Task 4: View the Content That Is Provided by the Management Pack

The Management Pack for Storage Devices provides dashboards, alert definitions, and symptom
definitions to manage and monitor storage devices.
The Recommendations dashboard appears.
Q1. Which dashboards have been added by the Management Pack for Storage Devices?
1. Storage Component Heat Map, Storage Component Usage, and Storage Troubleshooting.
2. View each of these dashboards.

Data might not yet be available for several of the widgets in the dashboard.
3. View the alert definitions that are provided with this management pack.
b. In the navigation pane, select Alert Definitions.
c. From the All Filters list, select Adapter Type.
d. In the Adapter Type text box, enter storage.
e. Click OK.
The alert definitions associated with the Storage Devices adapter are listed on the page.
4. View the symptom definitions that are provided with this management pack.
a. In the navigation pane, select Symptom Definitions.
The Metric/Super metric Symptom Definitions page appears.
b. From the All Filters list, select Adapter Type.
c. In the Adapter Type text box, enter storage.
d. Click OK.
The metric/super metric symptom definitions associated with the Storage Devices adapter
are listed on the page.
e. In the navigation pane, select Symptom Definitions.
f. Sort the Adapter Type column in ascending order.
The fault symptom definitions associated with the Storage Devices adapter are listed on the
page.
146
Lab 22 Monitoring vRealize Operations
Manager
Objective: Monitor and manage vRealize Operations
Manager
2. Monitor the Health of the vRealize Operations Manager Instance
3. Generate a Support Bundle
4. View vRealize Operations Manager Log Files
5. Navigate the Administrator User Interface

147
Task 2: Monitor the Health of the vRealize Operations Manager

Instance
Using the Self Health dashboard, you can monitor the health, risk, and efficiency of the vRealize
Operations Manager instance, including the individual components.
2. Display the Self Health dashboard.
3. In the Environment Overview widget, double-click the vRealize Operations Node health
badge.
The nodes Summary tab appears.

Q1. What is the overall health condition of the vRealize Operations Manager node?
1. Good.
Q2. Is the nodes workload low, medium, or high?
2. Relatively low.
5. Click the Capacity Remaining tab.

6. In the Capacity Remaining Breakdown panel, expand the Disk row.
Q3. How much database storage capacity is remaining?
3. Over 60 percent.
7. Click the Time Remaining tab.

Q4. Which is the most constrained resource?
4. Heap memory.
148
Lab 22 Monitoring vRealize Operations Manager
8. Click the Stress tab.

Q5. For which resource is the stress highest?
5. CPU.
Q6. Is the stress score at a critical level?
6. No.
9. Click the Reclaimable Capacity tab.

Q7. For which resource is the Reclaimable Capacity highest?
7. CPU.
Q8. Why is the capacity of this resource reclaimable?
8. Because most of the time, the CPU is idle for this node.
Task 3: Generate a Support Bundle

A support bundle consists of specific logs and configuration files that are used by VMware technical
support specialists for helping troubleshoot issues.
2. In the navigation pane, click Support and click Support Bundles.
The Support Bundles page appears in the center pane.
3. Click the Create Support Bundle icon.
The Generate Support Bundles dialog box appears.
a. For the bundle type to generate, click Full support bundle - includes full log and charts.
b. For the nodes to include in the bundle, select the check box next to all nodes in the list.
c. Click OK.
A message appears that the bundle creation process started.
d. Click OK.
4. On the Support Bundles page, monitor the progress of the bundle creating process.
The process takes a couple of minutes to complete.
5. When the process is complete, download the support bundle.
a. In the Support Bundles page, select your support bundle.
b. Click the Download Support Bundle icon (the green down arrow).
149
A dialog box appears asking you if you want to open or save the cluster ZIP file.
c. Click Save.
The ZIP files are downloaded to your local system.
d. Select Open Folder.
e. On your local system, unzip the files and review the information in the support bundle.
Task 4: View vRealize Operations Manager Log Files

vRealize Operations Manager provides an expandable tree of log files that you can browse and load
for review.
1. In the navigation pane, select Logs.
The log file tree appears on the Logs page.
2. Expand various log folders and view the list of log files in these folders.
3. In the Collector folder, double-click the collector.log file.
The contents of this log file appear.
Log file contents are especially useful when you are working with a VMware support specialist
to troubleshoot an issue.
Task 5: Navigate the Administrator User Interface

Using the administration user interface, you can manage your vRealize Operations Manager cluster,
enable or disable high availability for the cluster, and apply software updates.
Live vRealize Operations Manager name
1. In the Internet Explorer window, open a new tab.
2. In the address field, enter https://Live_vRealize_Operations_Manager_Name/admin.
3. Log in to the administration user interface as the user admin with the live vRealize Operations
Manager password.
You cannot log in to the administration user interface as any other user, such as your student
administrator user account.
You must use the user account, admin, to log in to the administration user interface.
4. View the System Status page.
150
Q1. Can you enable high availability on this cluster? Why or why not?
1. You cannot enable high availability on this cluster because you need at least two nodes. Only
one node exists in this vRealize Operations Manager cluster.
Q2. How many metrics is each of your VMware vCenter Server systems collecting?
2. Over 25,000 metrics.
5. In the navigation pane, click Support.

Like the product user interface, you can display logs and generate support bundles from the
administration user interface.
151
152
Lab 23 Using Workload Placement

Objective: Manage the workload
2. View and Analyze the Workload Utilization Dashboard
3. Use a Workload Balance Plan to Move Workloads and Rebalance the Infrastructure
4. Modify Policies to Drive Workload Balance Plan Recommendations

a. On the student desktop, select the Internet Explorer shortcut.
153
Task 2: View and Analyze the Workload Utilization Dashboard

You can visualize the custom data center or data center in the Workload Utilization dashboard for a
detailed understanding of the workload distribution.
1. Click the Home icon in the toolbar
2. In the center pane, expand the Dashboard List menu and select the Workload Utilization
dashboard.
3. In the Workload Utilization dashboard, look at the Underutilized, Optimal, and Overutilized
columns and notice all of the objects.
Q1. What is the status of your data center?
1. Optimal.
4. If is not already open, open vSphere Web Client and log in to your assigned VMware vCenter
Server system.
a. On the student desktop, open a new tab in the Internet Explorer window.
b. Click the vSphere Web Client bookmark.
c. If Internet Explorer prompts a security exception, click the Continue to this website (not
recommended) link.
d. In the User name text box, enter the vCenter Server user name.
e. In the Password text box, enter the vCenter Server password.
f. Click Login.
5. Expand SA-Compute cluster.
6. Power on all virtual machines in the SA-Compute cluster.
Right-click a virtual machine and select Power > Power On.
7. Open the vRealize Operations Manager interface.
154
8. Click the Home icon in the toolbar

9. In the center pane, expand the Dashboard List menu and select the Workload Utilization
dashboard. You might have to wait a few minutes before this appears.
10. In the Workload Utilization dashboard, analyze the Underutilized, Optimal, and Overutilized
columns and notice all of the objects.
Q2. Did the status of your data center change?
2. Yes.
Q3. Is your data center optimally balanced?
3. No, the data center is overutilized.
Q4. .Which cluster is underutilized?
4. SA-Management cluster.
11. Point to the overutilized cluster.

Q5. What is the most constrained resource of this cluster?
5. Memory.
12. Click the icon for the Overutilized cluster.

The Workload (for selected object) and the Workload Trend widgets get populated with the
clusters workload data.
155
13. Scroll down to view the Workload (for selected object) and the Workload Trend widgets.
Task 3: Use a Workload Balance Plan to Move Workloads and

Rebalance the Infrastructure
The Workload Rebalance Plan recommends movement of workloads from a source to a destination
cluster.
1. Scroll up to view the Workload Distribution widget.
2. Point to the data center.
3. Click the Details link.
The Analysis tab for the data center appears.

4. Rebalance the data center.
156
a. Click the Actions drop-down menu.
b. Click the Rebalance Container action.

vRealize Operations Manager shows a rebalance plan suggesting several intercluster
migration recommendations to rebalance the data center.
c. Click Begin Action to rebalance the data center.
d. In the Rebalance Container dialog box, click the Recent Task link.
5. View the migration tasks.
Task 4: Modify Policies to Drive Workload Balance Plan

Recommendations
You can modify the workload automation options for your policy to balance the workload in your
environment, as per your requirement.
3. In the center pane, click the Policy Library tab.
Option
Action
Name
Enter Your_First_Name Agressive Workload Automation.
Start with
6. Open the Workload Automation page.

157
7. Unlock the balancing workload policy by clicking the lock icon next to Balance Workload.
8. Select Aggressive balancing by dragging the slider to the right.
9. Click Save.
This policy can now be assigned to clusters to balance workloads.
158
Answer Key
Lab 1: vRealize Operations Manager User Interface
Task 5: View the Inventory Tree for a Distributed Switch . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.
2.
3.
Data center.
Host systems and distributed port groups.
Host system, vCenter Server, virtual machine,
vSphere World, and data center
4.
5.
Four.
sa-esxi-01.vclass.local, sa-esxi02.vclass.local, sa-esxi-03.vclass.local, and
sa-esxi-04.vclass.local
Task 6: View the Inventory Tree for All Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

1.
SA Production, SA UAT-01, and SB TestDev.
2.
SA VCSA and SB VCSA.
Task 7: Search for an Object and Display Its Inventory Trees . . . . . . . . . . . . . . . . . . . . . . .7

1.
sa-esxi-02.vclass.local is a child of SA
Production and a parent to several datastores
and virtual machines.
Lab 2: Using Views and Reports

Task 2: View the Information About the Production Cluster . . . . . . . . . . . . . . . . . . . . . . . .10
1.
Four hosts.
2.
11 virtual machines.
Task 3: View the Host Information for the Production Cluster. . . . . . . . . . . . . . . . . . . . . . .11
1.
2.
Version 6.0.0.
Four hosts.
3.
4.
4 cores.
16 GB and 12 GB.
Task 4: View the Virtual Machine Information for the Production Cluster . . . . . . . . . . . . . .11
1.
2.
3.
26 virtual machines.
Yes.
Yes.
4.
5.
6.
Four.
plinweb31 and plinweb32.
2,800 MHz.
Task 5: View the Datastore Information for the Test Cluster. . . . . . . . . . . . . . . . . . . . . . . .12
1.
2.
3.
Five.
SB-Shared-01 Remote.
Over 7 GB.
4.
tlinweb04 and twinweb06.
159
Lab 3: Troubleshooting System Health Issues

Task 3: Troubleshoot a Host Alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
1.
2.
3.
8.
One alert. You can determine this by the
number in the upper-right corner of the host
icon.
Two recommendations (one
Recommendation and one Other
Recommendation) have been given: Use
VMware vSphere vMotion to migrate some
virtual machines with high memory workload
to other hosts that have available memory
capacity, and Upgrade the host or use a host
that has larger memory capacity.
4.
At this point in the troubleshooting process,

you might need to determine if just one host in
the cluster is overpopulated or if the cluster as
a whole is under-resourced.
If just one host in the cluster is overpopulated,
then consider migrating some of the virtual
machines from the overpopulated host to a
host with sufficient memory capacity.
If the cluster itself is under-resourced, then
consider adding more hosts to the cluster to
increase memory capacity. Alternatively, you
might consider increasing the memory on
each host in the cluster.
Task 4: Troubleshoot a Virtual Machine Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

1.
2.
The virtual machine is using swap.

The virtual machine is experiencing various
CPU issues, and its workload is critically high.
Also, health is low, risk is high, and stress is
high.
3.
This virtual machine has one child, a

datastore object, DS2. The health of the DS2
datastore is good.
Task 5: View Badge Information in the Analysis Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

1.
2.
3.
160
CPU.
No, the virtual machine is not experiencing
any anomaly.
No. The virtual machine is not experiencing
any fault.
4.
Two recommendations are listed: 1) Add

memory reservations to this virtual machine to
prevent ballooning and swapping, and 2) Use
vSphere vMotion to migrate this virtual
machine to a different host or cluster.
Before following one of these
recommendations, you might monitor the host
on which this virtual machine is located. If
multiple virtual machines on this host are
exhibiting this alert, then the host is
overpopulated with virtual machines that need
memory resources. Therefore, for virtual
machines on this host that are businesscritical, you might follow the first
recommendation, which is to set a memory
reservation for the virtual machine.
For other virtual machines on this host,
consider migrating these virtual machines to
other hosts in the cluster, or to a different
cluster.
Task 6: Investigate the Other Health Alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

1.
2.
You can determine whether an alert is

exhibited on more than one object by looking
at the information in the Recommendations
dashboard. Look at the information directly
under the alert. The first piece of information
indicates how many objects are impacted by
the issue.
To list an alerts symptoms, click the alert
listed in the Recommendations dashboard. If
more than one object exhibits the alert, click
the View Details link next to one of the objects.
The alerts Summary tab appears. Symptoms
are listed under the What Is Causing The
Issue heading.
3.
4.
Recommendations are listed above the

symptoms in the alerts Summary tab.
Several health alerts exist, and your answer
depends on the alert that you choose. The
instructor can review your answer with the
class at the end of the lab session.
Task 7: Use a Heat Map to Identify CPU Contention . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

1.
2.
Virtual machine
plinweb08.
3.
4.
SA Production.
802.67 MHz.
Task 8: Create a Custom Heat Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

1.
Boxes in this heat map are colored by

effective memory demand. Green boxes
represent the virtual machines with the lowest
effective memory demand, and the red boxes
represent the virtual machines with the
highest effective memory demand.
Therefore, look for green or brown boxes on
your vCenter Server system to help you
identify the virtual machine with the lowest
effective memory demand.
2.
Boxes in this heat map are sized by workload.

Boxes that are bigger than others represent
the virtual machines with the highest
workload. Point the mouse to the bigger boxes
on your vCenter Server system to determine
which virtual machine has the highest
workload.
Lab 4: Monitoring Capacity Risk

Task 2: View the General Risk Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
1.
No, the Risk badge is green, which indicates

that no potential issues will occur in the near
future.
Task 3: Troubleshoot a Risk Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

1.
2.
Datastore is consuming disk space as

expected, but will soon run out of space.
Approximately 88 percent.
3.
The datastore is experiencing moderately

high anomalies, critically high object risk, and
critically low time and capacity remaining
issues.
161
4.
Four virtual machines exist that have a critical

status: plinapp01, plinapp02, plindb01, and
plindb02.
You might consider viewing the alerts
exhibited on these objects to see if any issues
exist that might be causing the disk space
issue.
A more straightforward cause of the issue is
that 15 virtual machines are contained on this
datastore and the total amount of disk space
used is at an Immediate level.
5.
6.
Four recommendations are provided: 1) Add

more capacity to the datastore, 2) Use
VMware vSphere Storage vMotion to
move some virtual machines to a different
datastore, 3) Delete unused snapshots of
virtual machines, and 4) Delete any unused
templates on the datastore.
Although the first recommendation is to add
more capacity to the datastore, you might
instead consider creating a new datastore and
placing new virtual machines on the new
datastore.
If disk space usage on the SA-Shared-01
Remote datastore continues to increase, then
consider deleting unused snapshots, or use
vSphere Storage vMotion to move some
virtual machines to datastores with sufficient
capacity.
Task 4: Troubleshoot Other Risk Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

1.
2.
You can determine whether an alert is

exhibited on more than one object by looking
at the information in the Recommendations
dashboard. Look at the information directly
under the alert. The first piece of information
indicates how many objects are impacted by
the issue.
To list an alerts symptoms, click the alert
listed in the Recommendations dashboard. If
more than one object exhibits the alert, click
the View Details link next to one of the objects.
The alerts Summary tab appears. Symptoms
are listed under the What Is Causing The
Issue heading.
3.
4.
Recommendations are listed above the

symptoms in the alerts Summary tab.
Several risk alerts exist, and your answer
depends on the alert that you choose.
The instructor can review your answer with
the class at the end of the lab session.
Task 5: Use the Analysis Tab to Assess Capacity Risk . . . . . . . . . . . . . . . . . . . . . . . . . . .30

1.
2.
3.
4.
5.
6.
7.
8.
162
Disk space and Memory.

vSphere configuration limit (number of virtual
machines), followed by CPU.
Over one year.
0 days.
This cluster is stressed on Wednesday and
Thursday.
Memory.
Two child items are experiencing stress
greater than 50 percent, sb-esxi03.vclass.local and sb-esxi-04.vclass.local.
High capacity risk.
9.
10.
Looking at the production cluster, the

Capacity Remaining tab shows that CPU is
the most constrained.
vSphere Configuration Limit is the least
constrained.Looking at the Time Remaining
tab, CPU and Memory have completely run
out. Disk Space runs out in 39 days.Looking at
the Stress tab, Tuesday, Wednesday, and
Friday are extremely stressed. Thursday
afternoon also shows signs of heavy stress.
CPU has the highest stress score.
The answer depends on the object that you
choose. The instructor can review your
answer with the class at the end of the lab
session.
Lab 5: Monitoring Infrastructure Use

Task 1: Log In to the Historical vRealize Operations Manager Instance. . . . . . . . . . . . . . .33
Task 2: View the General Efficiency Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
1.
A low amount of warning issues exist and so,

overall, efficiency is good.
Task 3: Troubleshoot an Efficiency Alert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

1.
2.
Four.
1)Add more capacity to the datastore.
2)Delete unused snapshots of virtual
machines from the datastore. 3) Delete any
unused templates on the datastore.
3.
Determine whether the virtual machines are

experiencing disk I/O performance issues.
Also, determine whether the datastore has
disk space issues.
If one or both of these issues exist, then
consider deleting older snapshots if the virtual
machine has more than one snapshot.
For additional information on snapshots, see
VMware knowledge base article 1025279 at
http:/kb.vmware.com/kb/1025279.
Task 4: Use the Analysis Tab to Assess Infrastructure Use . . . . . . . . . . . . . . . . . . . . . . . .35

1.
2.
3.
4.
5.
6.
Memory and Disk Space.

Approximately 7% of provisioned capacity.
Oversized virtual machines and powered-off
virtual machines
9 virtual machines are oversized.
Memory is farthest from optimal.
Memory demand is farthest from optimal
because the cluster needs more memory. The
cluster is most constrained by memory
(demand and allocation).
7.
8.
The answer depends on the object that you

choose. The instructor can review your
answer with the class at the end of the lab
session.
The Virtual Machine Reclaimable Capacity
view provides a list of virtual machines and the
amount of reclaimable capacity. Reclaimable
capacity is reported by the following
categories: CPU cores, memory, file system,
and old snapshots. You can use this view on
a host, cluster, or virtual machine object.
Lab 6: Creating Projects

Task 2: Create a Project That Adds Two Hosts to the Production Cluster . . . . . . . . . . . . .37
1.
Yes.
Task 3: Create a Project That Adds Ten Virtual Machines to the Production Cluster. . . . .40
1.
2.
Yes.
Yes, a shortfall exists. One way to resolve the
shortfall is to implement the virtual machine
project on the same date as the host project.
163
Lab 9: Creating Policies

Task 2: Create a Policy for Objects in Your TestDev Group . . . . . . . . . . . . . . . . . . . . . . . .58
1.
The badge score threshold values are

different.
For example, for Cluster Compute Resource,
the Workload badge threshold values that
were inherited from the base policy are 80
(yellow), 90 (orange), and 95 (red). The
Workload badge threshold values defined in
the VMware Test and Dev Policy (w/o
Allocation) are 95 (yellow).
Another example for Cluster Compute
Resource is the Anomaly badge. The
Anomaly badge threshold values that were
inherited from the base policy are 50 (yellow),
70 (orange), and 95 (red). In the VMware Test
and Dev Policy (w/o Allocation) policy, no
Anomaly badge threshold values are
configured.
2.
3.
24 hours x 7 days
Under vSphere Solutions Default Policy.
Task 3: Create a Policy for Objects in Your VMScale Group . . . . . . . . . . . . . . . . . . . . . . .60

1.
Under Your_First_Name TestDev Policy.
Task 4: View the Effective Policies on Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

1.
2.
3.
Your_First_Name TestDev Policy

vSphere Solutions Default Policy
Because your scale virtual machine belongs
to both Your_First_Name TestDevGroup and
Your TestDev policy is assigned to your
TestDev group, and your TestDev policy has
a higher priority than your VMScale policy.
Therefore, the effective policy of your scale
virtual machine is the higher priority policy,
which is Your_First_Name TestDev Policy.
4.
5.
The yellow threshold value is 95.

Yellow is 90, orange is 97, and red is 100.
Lab 13: Creating Dashboards and Configuring Widgets

Task 3: Add the Object List Widget to the Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
1.
Over 70 objects.
2.
For SA Datacenter, over 36 objects.
Task 4: Add the Object Relationship Widget to the Dashboard . . . . . . . . . . . . . . . . . . . . .90

1.
164
The color represents the objects health

status.
Lab 18: Creating Local Users and User Groups

Task 6: Test User Account Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
1.
Because this user has read/write access to

the Content and Environment pages, but no
access to the Administration page.
Lab 21: Installing Management Packs

Task 4: View the Content That Is Provided by the Management Pack . . . . . . . . . . . . . . .146
1.
Storage Component Heat Map, Storage

Component Usage, and Storage
Troubleshooting.
Lab 22: Monitoring vRealize Operations Manager

Task 2: Monitor the Health of the vRealize Operations Manager Instance . . . . . . . . . . . .148
1.
2.
3.
4.
Good.
Relatively low.
Over 60 percent.
Heap memory.
5.
6.
7.
8.
CPU.
No.
CPU.
Because most of the time, the CPU is idle for
this node.
Task 5: Navigate the Administrator User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

1.
You cannot enable high availability on this

cluster because you need at least two nodes.
2.
Only one node exists in this vRealize

Operations Manager cluster.
Over 25,000 metrics.
Lab 23: Using Workload Placement

Task 2: View and Analyze the Workload Utilization Dashboard . . . . . . . . . . . . . . . . . . . .153
1.
2.
3.
Optimal.
Yes.
No, the data center is overutilized.
4.
5.
SA-Management cluster.
Memory.
165
166

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VMware vRealize Operations

Manager: Install, Configure, Manage

VMware Education Services

VMware vRealize Operations Manager: Install, Configure, Manage

VMware vRealize Operations Manager: Install, Configure, Manage

Lab 1 vRealize Operations Manager

Task 1: Log In to the Student Desktop

Task 2: Log In to the Historical vRealize Operations Manager Instance

Task 3: Navigate Between Dashboards on the Home Page

Lab 1 vRealize Operations Manager User Interface

1. Verify that the Home page appears.

2. View the names of dashboard tabs that are currently displayed.

Lab 1 vRealize Operations Manager User Interface

b. Close the vSphere Datastores dashboard by clicking X in the tab.

The center pane is enlarged.

Lab 1 vRealize Operations Manager User Interface

Task 4: View the Icon List on the Content Page

2. In the navigation pane, click Icons.

Task 5: View the Inventory Tree for a Distributed Switch

c. Click dvs-SA Datacenter.

d. Click Host System in the navigation pane.

e. Under Related Hierarchies, click vSphere Networking.

Lab 1 vRealize Operations Manager User Interface

Task 6: View the Inventory Tree for All Objects

The Environment Overview page appears.

5. Expand vCenter Server.

Task 7: Search for an Object and Display Its Inventory Trees

Lab 1 vRealize Operations Manager User Interface

2. View the inventory trees for sa-esxi-02.vclass.local.

The related hierarchies and related objects for esxi02.vclass.local appear.

e. In the center pane, click Environment > Overview.

Lab 1 vRealize Operations Manager User Interface

Lab 2 Using Views and Reports

Task 1: Log In to the Historical vRealize Operations Manager Instance

Task 2: View the Information About the Production Cluster

b. Select your cluster from the list.

Lab 2 Using Views and Reports

Task 3: View the Host Information for the Production Cluster

Lab 2 Using Views and Reports

Task 4: View the Virtual Machine Information for the Production

Lab 2 Using Views and Reports

Task 5: View the Datastore Information for the Test Cluster

2. Select SB TestDev from the list.

Lab 2 Using Views and Reports

Task 6: Create a CPU Report for the Production Cluster

Enter _Your_Name: CPU Information.

Enter CPU information by cluster, hosts, and virtual

Lab 2 Using Views and Reports

1. Open the Views and Dashboards page.

2. Drag the following views into the preview pane.

11. Click the Generated Reports tab.

Lab 2 Using Views and Reports

Task 7: Create a Virtual Machine Report for the Production Cluster

Task 8: View Your Reports

Lab 2 Using Views and Reports

Lab 3 Troubleshooting System Health

Task 1: Log In to the Historical vRealize Operations Manager Instance

1. Open the vRealize Operations Manager interface if it is closed.

Task 2: View the Health Alerts in Your Environment

The Alerts page appears.

Lab 3 Troubleshooting System Health Issues

Task 3: Troubleshoot a Host Alert

7. Return to the Summary tab.

Lab 3 Troubleshooting System Health Issues