Casey Boyland

(801) 694-3904

boylandcasey@yahoo.com

Objectives

To be part of a high energy work environment with room for advancement based on
performance. To learn new tasks and skills to develop self and others in support of
obtaining companys goals and objectives.

Experience

SUPERVISOR AND TRAINING TEAM LEAD, NETFLIX CS MAY 2015-PRESENT

Provided expert technical support to a worldwide customer base

Conducted the interactive interview process for new hires, shadowed by International
Customer Service Operations Management Teams from Japan and Singapore
Provided individual coaching and support for fully operational teams and teams in
training
SITE SUPERVISOR, GENE FULLMER FITNESS CENTER 2013-2015

Organized and facilitated activities with children, group size up to 70+

Supervised staff for youth recreation events
MEMBERSHIP SALES ASSOCIATE, PLANET FITNESS 2012-2013

Guest registration, membership enrollments/payments

Facility tour/presentation to prospective members
SHIFT MANAGER, CLASSIC FUN CENTER 2010-2013

Created nightly scheduling and managed employee performance

Conducted training classes for new team members

Education

West Jordan High School, West Jordan, Utah Enhanced High School Diploma
Salt Lake Community College, Taylorsville, Utah AS Business Degree (currently enrolled)

Managerial/ Supervisor Experience

Skills

Team Oriented

Excellent Customer Service

Self-Motivated

Inter-Personal Skills

Strong Communication Skills