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Introduction
A travel agency is a "One stop" shop. The minute a traveler/tourist thinks of
extensive travel, he or she thinks of a travel agency. A travel agent has to
therefore, add value to the company and to the traveler. A Travel Manager
specializes in "packaging" the required services. Practically all travel agencies in
India are owned by private entrepreneurs and the scope for setting up an agency
is great. This Unit familiarizes you with the operations of a travel agency along
with the required managerial functions. It also tells you how to set up and
manage your own agency. The unit also mentions about the approvals like IATA,
DOT, RBI as well as some of the benefits given by Government to travel industry.
This unit is useful for both, managers as well as employees.
A travel agency is the link between the traveler/tourist on the one side and the
principal supplier i.e. airline, hotel, tourist and transport operator etc. on the other.
The prime role of travel agency is to provide the purchase of travel to the
customers at a convenient location. It is at these locations that the travel
agencies act as booking agents for airlines, railways, road or water transport,
hotels and/or package tours. They also provide certain ancillary services like
travel insurance, foreign exchange, traveler cheques, procuring of visas and
other travel documentation, permits, airport transfers, custom clearances etc.
Vision
We believe that tourism should help improve the satisfaction and experience of tourist.
In every way possible, Vacation & Nightlife Planners PR is committed to the realization
of this vision as we strive to be recognized by organizations and travelers alike as one
of Puerto Ricos most outstanding centre of tourism planning and tours. We aim to be a
recognized and certified program by 2014.
Encourage innovation, research, and quality information exchange within the Tourism
community and among stakeholders in tourism and allied industries.
Foster excellence in all the activities by developing appropriate physical, social and
cultural environments, and by fostering a solid partnership with industry and the wider
community.
Mission
Vacation & Nightlife Planners PR is a provider of competency-based expeditions, multitheme
activities,
economical
and
sustainable
tourism
projects.
In
line
with
transformation in this sector and relevant to those who aim to pursue a budget quality
experience in the tourism and allied industries.We actively seek the continual
improvement of performance programs and its parts, through sharing of agglomeration
of capabilities, knowledge, resources, influences and information within institutional
structural and reporting arrangements.
Objectives
1. Provide a high standard of services suitable for individuals seeking relaxing,
comfortable and memorable experiences in the hospitality and tourism industry.
2. Provide the tourist market with the quality personal required by the tourism
industry.
3. Produce expeditions and memories that would satisfy each and every single of
the customers.
4. Evaluate current cultural, economic, and social issues affecting the tourism and
travel industry.
5. Participate in both local and regional community service by providing general
lectures, consultation, and training programs.
Chapter II
MANAGEMENT STUDY
This chapter tackles about the entire organizational arrangement of the business.
The management aspect suggests a clear and precise identification of duties and
responsibilities, flow of authority and manpower level requirement. This contains the
organizational chart and the qualifications of the people involved the formation of the
business organization, structure. It must be set up aimed at optimum effectiveness. To
attain this, management must be able to plan all activities, for the company to become
dynamic and competitive business over and done with human resource, financial
capability and new technologies.
Form of Ownership
Organizational Chart
Incorporato
rs
James
Estropia
Manager
Chelsy
Aguilar
Travel Sales
Manager
Von Provido
Travel Finance
Manager
Jobtitle: Manager
Name: James Estropia
Responsibilities:
developing,
coordinating,
and
enforcing
systems,
policies,
Source advertising placements and revenue from hotels, resorts & tourism
related companies for The Entertainer Travel Book distributed in all major
markets.
Generate new travel client partnerships in line with set goals and revenue
objectives set by Travel Director.
Utilize consultative sales skills to formulate strategic alliances with clients and
develop strong partnership relationships
Responsible for contractual agreements together with financial reporting for all
hotel & travel accounts.
managing budgets
supervising staff
and
reviewing
job
contributions;
planning
and
reviewing
Sustains rapport with key accounts by making periodic visits; exploring specific
needs; anticipating new opportunities.
Personnel Requirements
Permits