S1-16_ETZC416 EC1 - QUIZ 1

Question

__________ aims to have fewer choices of components and products that will be produced, so that there is more
focus on the production operations.
Select one:
a. Simplification
b. Standardization
c. New product development
d. None of the above

Question

It is easier to measure productivity for an operation that provides services than for one that produces goods
since there is no material used in services.
Select one:
True

False

Question

A computer system is composed of three components, a CPU, a monitor and a printer. All three of these
components must function in order for the computer system to work. Their reliabilities are respectively: CPU,
0.4 ; monitor, 0.6; printer, 0.5. The overall computer system reliability is:
Select one:
a. 0.12

b. 0.985

c. 0.50

d. 1.50

Question

A decision tree branches out to include all of the possible decisions and all of the possible events we are capable of
identifying.
Select one:
True

False

Question

It is desirable to have the productivity index as

Select one:
a. None of the above

b. Less than 1

c. More than 1

d. Equal to 1

Question

Which is the correct hierarchy of operations management decisions (highest first)?

Select one:

a. Operating, tactical, strategic

b. Strategic, operating, tactical

c. Operating, strategic, tactical

d. Strategic, tactical, operating

Question

___________ manufacturing facility produces some intermediate varieties of products with intermediate
volumes.
Select one:
a. Flow shop

b. Project

c. Job shop

d. Batch

Question

The major difference between goods and services is:

Select one
a. goods production usually requires more labor than services

b. services lack the profitability that goods enjoy

c. it is difficult to inventory services

d. goods are always customized, services are always standardized

Question

Productivity is the ratio of output to input with outputs limited to material and labor.
Select one:
True

False

Question

10

__________ is an example of standardized service.

Select one:
a. Insurance

b. Medical Care

c. None of the above

d. Legal Service

Question

11

Which one is not generally considered to be an advantage of using models for decision making?

Select one:
a. Enabling managers to answer "what if" questions

b. Emphasizing quantitative information.

c. Providing an exact representation of reality.

d. Providing a systematic approach to problem solving.

Question

12

Increased capacity can be expected by increasing productivity and quality.

Select one:
True

False

Question

13

The efficiency of our operations will increase as the ratio of design capacity to actual output increases.
Select one:
True

False

Question

14

If a system is made up of two components that are in series, and both have failure rates of 50%, the probability
that the system will fail is 50%.
Select one:
True

False

Question

15

While all of these steps are important in reaching a good decision, which one of the following steps is often the
most crucial in the decision-making process?
Select one:
a. Analyzing alternatives

b. Specifying objectives

c. Developing alternatives

d. Identifying the problem.