Documente Academic
Documente Profesional
Documente Cultură
Graham Dickson
Doug Hamilton
In the early 21st century, interest and investment in leadership and leadership
development has grown dramatically (Collins, 2001; Giber, Carter, & Goldsmith, 2000;
Harvard Business Review, 2002; Campbell, 2003). Numerous public service
organizations (Government of Canada, 2002; United Kingdom and Northern Ireland,
2003; BC Education Leadership Council 2005; BC Health Leadership Capacity Building
Initiative, 2006; Canadian Medical Association’s Leadership Project, 2006), and private
corporations (Giber, Carter, & Goldsmith, 2000) have invested significant dollars in
leadership development. Studies have shown that prolonged and significant commitment
to leadership development has indeed improved both the profitability and quality of work
life for employees (Collins, 2001).
When people use the word ‘leadership’ today, they are using a term that has both
historical and cultural significance, but also a term that has evolved in meaning as the
practice of leadership has evolved to reflect the changing demands on leaders.
Leadership is a term loosely used to describe a variety of different functions: individual
ability to influence others to move towards a goal; the exercise of power and control
within positional authority; or collective ability of all members of an organization to
work together to solve problems. The word leadership also is often used
interchangeably—albeit with some discomfort—with the words ‘administration’ and
‘management’—as if they were the same thing. They are not. Colin Powell described
leadership as the ability to accomplish what the science of management says is
impossible to do (Powell, 2006). Warren Bennis (2006) states that leaders are people
who do the right thing; managers are people who do things right; and John Kotter (1990)
argues that people are being overmanaged and underled in many organizations.
her skills to engage others in solving that problem. Leaders need the skills of
management and administration to solve problems; but cannot solve them with those
skills alone. This difference also explains why leadership is gaining more attention in the
21st century than it did in the 20th—we are facing societal issues and concerns, due to the
pace of change, for which there are no tried and true solutions. For instance, the current
declining enrolment evident in K-12 education in British Columbia from 65,000 students
in Grade 12 to 45,000 in Kindergarten is not simply a demographic issue. Have we ever
had to lead an education system in which numbers are declining this significantly before?
Where is past best practice for doing this at a time when there are increasing demands
and expectations placed on our school system?
Through the 1990’s, there has been increasing urgency in traditional circles of
leadership education to create change in six thematic areas: (1) strengthen the link
between theory and practice (Hodgkinson, 1996, 1983); (2) define standards of leadership
in organizational competency frameworks (Grzeda, 2005); (3) emphasize working
effectively with people of significant diversity of culture, language, wealth, and national
perspective (House, Hanges, Javidan, Dorfman, & Gupta, 2004); (4) foster recognition of
the systemic nature of organizations and their national and multi-national environments
(McCall & Hollenbeck, 2002; Morgan, 1986); (5) provide for the development of
self-knowledge and personal strength (Covey, 1989; Bloom, 1987); and (6) focus on the
development of the ability to learn continuously (Taylor et al, 2002; Senge, 1990). This
body of literature, as well as two significantly more recent publications on leadership
education (Mintzberg, 2005; Bennis and O’Toole, 2005), affirms RRU’s fundamental
approach to graduate leadership education.
As mentioned above, there is strong and growing support for many aspects of the
educational model that the School has established over the past nine years of the Master
of Arts in Leadership (MALEAD)1 degree at Royal Roads University, and in five years
experience designing and delivering certificates and executive short programs in
leadership education. It is a model supported, not only in the literature on leadership
education, but also in the development of similar graduate programs within the last 20
years on this continent and in Europe.2 It is also a model that has been continually
refreshed and updated through a program-wide commitment to imbedding the processes
of self-evaluation, action learning, and organizational learning into its program
improvement efforts.
1
Formerly the Master of Arts in Leadership and Training degree (MALT)
2
For example, Masters in Organizational Management at Fielding Institute [US], M.A. in Management Learning and
Leadership at Lancaster University [UK], Master’s degree in Organization Development at American University [US],
and the Human Systems Intervention M.A. at Concordia University [Montreal]).
Leadership is not about making clever decisions and doing bigger deals, least of all
for personal gain. It is about energizing other people to make good decisions and
do better things. In other words, it is about helping to release positive energy that
exists naturally within people. Effective leadership inspires more than empowers; it
connects more than controls; it demonstrates more than decides. It does this by
engaging –itself above all and consequently others” (p. 143).3
3
Although this position was articulated most recently by Henry Mintzberg in 2004, this description of leadership was
also expressed by Greenleaf (1977), Dupree (1989), Kouzes and Posner (1995), Handy (1995) and many others long
before 2004 and could well be a synthesis of the competency framework that has been and continues to be the
foundation of the MALEAD program at RRU since its inception.
Leadership is situational. What works in one situation at one time does not work
in another situation at another time. As a consequence, a leader constantly has to learn
and adapt what he/she has learned about leadership to new contexts. Knowledge and
skills is not enough. Knowledge and skills must be constantly adapted to different
contexts of action. This ability is called wisdom (Dalla Costa, 1995) and is a product of
learning from experience. This ability is evolved through continuous iterations of
practice and reflection; it is a seamless integration of a broad set of capabilities that
ultimately have to be clarified or defined. Learning leadership is a lifelong process; a
continual movement back and forth between philosophy, theory, and practice, always
seeking the wisdom as to how to act in a specific situation that requires leadership.4
Leadership education can catalyze and provide direction to this process in ways that
provide a quantum increase in effectiveness and value, and a high return on investment
for organizations or corporations that deem leadership education as vital to their success.
Holistic design refers to the larger concepts and ideas shaping the leadership
programs in the School of Leadership Studies, whether or not they are executive
programs, certificate programs, or the MA in Leadership. Three key principles are
described below.
4
The Greeks referred to this as practical wisdom. Hodgkinson (1996) calls it praxis, stating that “leadership
is philosophy in practice”.
the learning of leadership. That is, to focus the learner during the working day on what
he or she sees pertinent to the exercise of good leadership while it is happening in situ—
in the laboratory of the real world. The blended model also provides more flexible access
to graduate studies than more traditional learning models. This is an extremely important
factor for many of the school’s learners who, as busy leaders themselves, would find it
difficult to commit two years out of the workplace to attend graduate school.
The basic instructional approach taken to define the overall program is based on
an appropriate mix of applied and theoretical learning. The basic assumption is that mid-
career professionals bring with them a wealth of experience and conceptual thinking
developed through practice. As such, the learners and their many experiences of
leadership represent a significant component of the learning design. This experience is
then married to the relevant theory and research that has emerged in the field of
leadership. The instructional interventions provided by faculty members simply build on
these two core elements to create an effective and communal learning environment. They
also provide the learners with the tools, techniques, and mindsets to construct
competency that builds on their own experience, strengths, and personality.
5
Followership—the opposite of leadership—can be a non-deliberate, unconscious response to emergent circumstance;
yet if it results in an appropriate adaptation, it too is a form of learning.
The RRU leadership programs are based on the premise that leaders ‘construct
competency’ using the self-directed learning methods. This means that each individual
leader must build competency in a very deliberate way by building the blueprint of a
leadership competency framework on the foundation of his/her own values, beliefs,
personality, and existing skill-sets. Self-directed learning refers to a process of growth
and development that is under the control and direction of the learner, rather than the
instructor (Brookfield, 1986). In this model of learning, the instructor provides advice
and guidance and knowledge; but it is the learner’s responsibility to manage the learning
process. Peter Senge (1990) calls it ‘personal mastery’. There are two components to
self-direction. The first is self-awareness. The second is self-direction. We outline
techniques to provide the discipline of self-directed learning in the final section of this
paper.
Building on strengths
Marcus Buckingham, working with The Gallup organization, has published two
recent books, First, Break All the Rules (1999) and Now, Discover Your Strengths (2001)
that argue that individuals are better able to expand their personal capacity in leadership
and management by building on their strengths rather than their weaknesses.
Buckingham argues that a person’s strengths can be stretched much further and
developed to a much greater extent than focusing on a person’s weaknesses, which have
more limited range of amelioration. It is also true that no one person can be good at
everything. Therefore, being really good at some things is probably better than expending
energy in areas that have limited return. To the extent possible, learners should be asked
to employ this approach when developing competency for the workplace.
The workplace is an ideal learning environment for the practice of both action
learning and action research. At an individual development level, action learning is
operationalized as self-directed learning. At the organizational level, action research
techniques apply similar principles of experiential learning to creating change in the
broader organization (Stringer, 1996). This approach to learning suggests that people
learn best through taking informed action to create a desired change, reflecting on that
action (i.e., as to whether or not it achieved the desired result); and using the subsequent
learning to inform further action. For example, pertaining to individual development, at
the end of a RRU face-to-face session learners might be asked to decide on a specific
behaviour or intervention they would like to make in their workplace before the next
residency. In terms of organizational change, learners fulfil their thesis requirements by
completing an action research project designed to promote positive growth in a
sponsoring organization. They then go back to work, implement the change process, and
write up their reflections about what they have learned about change and leadership ‘on
the job’.
6
The JED toolkit (Job-Embedded-Development) is a resource that has been developed by Royal Roads University and
Peter Norman (2003) to help learners undertake this responsibility.
7
For a discussion of the distinction between learning facilitator and teacher, see Brookfield (1986).
o Employ strategies that provide mutual benefits for learners and organizational
sponsors
The design of our programs has recognized that real growth does not occur
through detached study of a discipline or subject matter. Real growth occurs when
learners are immersed in change processes themselves and experience the impact
of leadership in real organizational settings. We have learned that the best way to
achieve this is be inviting organizations into our extended learning community
through a variety of strategies, such as the use of cross-sector advisory boards to
determine and update leadership competency frameworks, sector-specific
customized programs, sponsorships of Leadership ChallengesTM, and learners’
theses, as well as consultative services provided in an outreach capacity. The
reciprocity inherent in this mutual engagement enables our leadership programs to
achieve both relevance and real impact in shaping the practice of effective 21st
Century leadership.
Conclusion
Substantial sections of this article are based on a recent White Paper produced by the
School of Leadership Studies. The authors wish to gratefully acknowledge Marilyn
Taylor, Linda Coupal, Nancy Greer, Wendy Rowe, Monique Cikaliuk, Tony Williams
and Alison Meredith for their important contributions to the content of this article."
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