OVERSEAS WORKERS WELFARE ADMINISTRATION

1. LOCATION / ADDRESS OF OWWA OFFICES

I. REGIONAL OFFICES
a.

Regional

Operations

Coordinating Service
Rm.

601,

Cor.

7th

6th
&

Flr.

F.B.

g. Regional Welfare Office IV-A

OWWA

Harrison

Ctr.
Sts.,

Penthouse 1-3, Penthouse Bldg.

Chipeco Ave. Bgy. Halang

Pasay City

Calamba, Laguna 4027

b. Regional Welfare Office NCR

h. Regional Welfare Office IV-B

RWO National Capital Region

RWO IV-A

F.B.

Harrison

St.

Corner

7th

9/Flr Marc 2000 Tower 1973 Taft

St. Pasay City

Ave. cor. San Andres St.

Philippines

1004 Malate Manila

c.

Regional

Cordillera

Welfare

Office

Administrative

i. Regional Welfare Office V

Region V

Region

3rd Floor ANST Bldg Washington

No. 17 RM Building, Private Road

Drive

Magsaysay Avenue,

4500 Legaspi, ALB

2600 Baguio City

Philippines

Philippines

j. Regional Welfare Offive VI

d. Regional Welfare Office I

RWO VI

2nd Floor Kenny Plaza Quezon

Robinsons Land Corporation Level

Avenue

3 - 156 to 164 A Cor. Quezon - De

2500 San Fernando, UNI

Leon Streets

Philippines

5000 Iloilo, ILO

e. Regional Welfare Office II

k. Regional Welfare Office VII

13 Dalan na Pavvulurun, Regional

2nd

Government Center, Carig Sur

Gorondo

3500 Tuguegarao City, CAG

corner

Philippines

Cebu City 6000

f. Regional Welfare Office III

l. Regional Welfare Office VIII

4th Flr. Ascorp Bldg Dolores H-way

RWO VIII

2000 San Fernando City, PMP

DOLE Compound Trece Martirez St.

Philippines

6500 Tacloban City, LEY

Floor,

DOLE

Building,
Avenue

Gen.

Maxillom

Avenue

Embassy of the Philippines

m. Regional Welfare Office IX

Villa No. 939, Road 3220 Blk 334

3rd Floor, Goodwill Center Mayor

Mahooz

Jaldon

Manama, Bahrain

St.

Canelar, Zamboanga City 7000

b. Brunei

n. Regional Welfare Office X

Embassy of the Philippines

Regional Welfare Office X

Simpang

2nd

Floor

Trinidad

Building

336-17,

Diplomatic

Enclave Kampong Kianggeh,

Corrales-Yacapin Sts.

Jalan

9000 Cagayan De Oro, CAG

Begawan Brunei Darussalam

o. Regional Welfare Office XI

c. Canada

Doors

The

31

E-G,

GB

Cam

Bldg.

Monteverde

St.

Kebangsaan

Philippine

Bandar

Overseas

Seri

Labor

Office (POLO)

Davao City 8000

World Trade Centre Office Complex

p. Regional Welfare Office XII

999

Regional Welfare Office XII

Vancouver, BC, CANADA V6C 3E1

Ilao Building Judge Alba Street

d. Cyprus

Zone 3

Philippine Honorary Consulate

9506 koronadal, SCO

36 Grivas Digenis Avenue

q.

Regional

Welfare

Office

Canada

Place,

Suite

611,

4C 1006, Nicosia Cyprus

CARAGA

e. Jeddah

Regional Welfare Office CARAGA

Philippine Consulate General

Nimfa Tiu Building II J.P. Rosales

Um-Al

Avenue

District 3

8600 Butuan, ANO

P.O. Box 16254, Jeddah 21464,

Philippines

Kingdom of Saudi Arabia

r.

Regional

Welfare

Office

Qura

Street,

Al-Rehab

f. Greece

ARMM

10

Fthiotidos

Regional Welfare Office ARMM

Athens, Greece 11523

2nd Flr, Mags Audio Accessories

g. Hong Kong

Bldg. 039 Quezon Avenue

Philippine Consulate General

9600 Cotabato

Room

206,

St.,

14th

Ambelokipi,

Floor,

United

Centre, 95 Queensway
II. INTERNATIONAL OFFICES

Admiralty, HongKong, SAR

h. Israel
Embassy of the Philippines

a. Bahrain

Philippine Overseas Labor Office

18 Bnei Dan Street 66260 Tel-Aviv,

Embassy of the Philippines

Israel

Plot 2850, W. Building Rue Mar

Geries Al Mahatta Road,
Haddath Baabda, Mount Lebanon

i. Italy

Republic of Lebanon

Embassy of the Philippines

Vialle Delle Medaglie D' Oro 112-

o. Libya

114

Embassy of the Philippines

00136, Rome, Italy

Km 7 Gargaresh Road, P.O. Box

j. Japan

12508

Embassy of the Philippines

Abunawas Tripoli, Libya

Philippine Overseas Labor Office

p. Macau

5-15-5 Roppongi, Minato-Ku, Tokyo,

Philippine Consulate General

106-8537 Japan

Philippine Overseas Labor Office

k. Jordan

AIA Tower, 14th Floor, Unit 1406

Embassy of the Philippines

Nos. 251A-301, Avenida

No. 5 Salem Al Batarseh St.

Comercial de Macau, Macau SAR

Al-Sahl Area, Wadi Seir

(PR China)

Amman, Jordan P. O. Box 925207,

q. Malaysia

11190

Embassy of the Philippines

POLO - AMMAN

No. 1 Changkat Kia Peng Jalan Kia

No. 6 Al Thiyabat Street TLA Al-Ali

Peng

Amman, Jordan

Kuala Lumpur Malaysia 50450

l. Korea

r. Oman

Embassy of the Philippines

Embassy of the Philippines

#5-1 Itaewon 2-Dong, Youngsan-

Bldg. No. 1041/1043, Way No.

Gu

3015, Al-Kharjiyad St.

Seoul Republic of Korea 140-857

Shatti

m. Kuwait

Postal Code 115, Madinat

Embassy of the Philippines

Qaboos,

Philippine Overseas Labor Office

Oman

Block 6,

s. Qatar

Nouman Bin Basher St.

Al-Qurum P.O.
Muscat,

Box

Sultanate

420,
of

corner Damascus St., Villa 153,

Embassy of the Philippines

Faiha,

Al Furat corner Al Qaisoum Streets

State of Kuwait P.O. Box 26288,

Zone 66, Onaiza Area, Al Dafna

Safat, State of Kuwait

Doha, State of Qatar

n. Lebanon

t. Saudia Arabia

OWWA Saudi Arabia

MECO Labor Center

Villa No. 4 West Umm Al Hammam,

Kaohsiung City, Taiwan

Riyadh P.O. Box 94366, Riyadh

11693,
Riyadh 11693, Kingdom of Saudi
Arabia

y. Thailand

u. Singapore

Embassy of the Philippines

20

Nassim

Road,

Singapore

760 Sukhumvit Road cor. Soi 30/1

258395

Bangkok

10110,

Kingdom

of

Singapore

Thailand

v. Spain

z. United Arab Emirates

Embassy of the Philippines

Embassy of the Philippines

Calle Eresma 2

W-8, Plot No. 51

28002 Madrid, Spain

Al Qubaisat, Abu Dhabi United

w. Syria

Arab Emirates

Embassy of the Philippines

Mezza

Villat

Garbiyeh,

Saraya

Square Hamze IBN

Abdul

Mutalib

St.

aa. United Kingdom & Ireland

Embassy of the Philippines

Building

56,

6 Suffolk St., London SW1Y 4HG

Damascus, Syria

ab. United States of America

x. Taiwan

Embassy of the Philippines

Manila Economic & Cultural Office

1600 Massachusetts Avenue N.W.

9F-2, No. 80 Grand 50 Tower. Min

Washington,

Tzu 1st Road, San Min District

States of America

DC

20038,

United

2. SERVICES PROVIDED BY OWWA

With a membership fee of US$25.00, an OFW is entitled to the following
benefits and services:
I. SOCIAL BENEFITS
A. Disability and Dismemberment Benefit
Disability / dismemberment benefit of up to Php 100,000.00
for injuries sustained due to accidents while working abroad.
B. Death Benefit

A Php 100,000.00 benefit in case of death due to natural

cause and Php 200,000.00 in case of death due to accident,
shall be received by the legal heirs.
C. Burial Benefit
On top of the death benefit, a rider of Php 20,000.00 shall be
received by the legal heir for the funeral expenses.
II. EDUCATION AND TRAINING BENEFITS
A. Pre-Departure Education Program (PDEP)
A mandatory orientation / training for all departing OFWs. It
consists of the following:
1.

Country Specific Pre-Departure Orientation Seminar

(PDOS)
A whole day orientation to OFWs consisting of a
comprehensive

module

on

employment

contract

familiarization, profile of the country of destination,

stages of the OFWs life, health and safety, airport
procedures, government programs and services.
2. Comprehensive Pre-Departure Education Program (CPDEP)
A 3 to 6-day live-out training for Household Service
Workers

(HSWs)

consisting

of

language

training,

culture familiarization and stress management to

prepare them for life overseas.
B. Scholarships, Training and Incentive Programs
B1. Scholarship and Incentive Programs for OFWS / Seafarers
a) Seafarer's
Scholarships

Upgrading
for

Program

attendance

upgrading courses for seafarers.

consists

of

Php

7,500.00

to

(SUP)

short-term

First availment

training

assistance.

Availment in another training course every after 3

recorded membership.

B2. Scholarship for Dependents

a)

Education for Development Scholarship Program

(EDSP) - Scholarships for qualified dependents of OFWs

consisting of a maximum of Php 60,000.00 per school
year, leading to a four-to-five year baccalaureate
course in any college or university.
b) OFW Dependents Scholarship Program (OFWDSP) Scholarships

consisting

of

maximum

of

Php

20,000.00 assistance per school year leading to a

baccalaureate or associate degree in a state college or
university. OFW parents must have a monthly salary of
not more than US$400.00.
c)

Education and Livelihood Assistance Program

(ELAP) - Scholarships for survivors of deceased OFWs

consisting

of

Php

5,000.00

for

elementary,

Php

8,000.00 for high school, Php 10,000.00 for college

(per school year) and livelihood assistance of Php
15,000.00 for the surviving spouse.
B3. Short-Term Training Programs for OFWs and Dependents
a) Skills-for-Employment Scholarship Program (SESP) Scholarships for attendance to short-term training
program consisting of a maximum of Php 14,500.00
per course leading to the completion of a vocational
or technical course in any school accredited by
TESDA.
b) Information Technology Program - An Information
and Communication Technology (ICT) skills training
the

purpose

of

which

is

to

bridge

the

communication gap through the use of internet

between the OFW and his/her family. Through this
program, they learn how to use basic applications
like Microsoft Word, Excel and PowerPoint.

III. WORKERS WELFARE ASSISTANCE PROGRAM

A. On-Site Welfare Case Management
Includes requests for assistance on OFWs' whereabouts,
pscho-social

conseling,

conciliation,

airport

assistance,

hospital/prison/work camp visitations and legal assistance to

OFWs who wish to pursue labor / welfare case in the court of
the host country.
B. In-Country Welfare Case Management
Includes requests by families and NOKs (next-of-kin) for
assistance

from

Post,

post-repatriation

counseling, referrals, and other concerns.

assistance,
Requests for

assistance from NOKs or from OFWs can be channeled

through the 24/7 Operation Center and the OWWA Regional
Offices.
IV. REPATRIATION PROGRAM
Includes bringing distressed OFWs back to the country or bringing
back of human remains. Emergency repatriation is carried out in
the event of any of political unrest or natural calamities.
Repatriated OFWs are accorded with airport assistance, temporary
shelter at the Halfway Home, psycho-social counseling, stresss
debriefing, and provision of transport services or fares for their onward travel to their provinces.
V. REINTEGRATION PROGRAM
Reintegration is a way of preparing for the return of OFWs into the
Philippine society.
A. Reintegration Preparedness (On-Site)
Includes trainings on value formation, financial literacy,
entrepreneurial development training (EDT), techno-skills and
capacity building trainings.
B. Reintegration (In-Country)

Consists of job referrals (local and overseas employment),

business counseling, community organizing, financial literacy
seminar, networking with support institutions and social
preparation programs.

Reintegration Program is being

implemented by OWWA and DOLE-National Reintegration

Center for OFWs (NRCO).
2 Billion-Peso Reintegration Fund for enterprise development
is a loan facility in cooperation with the Land Bank of the
Philippines and the Development Bank of the Philippines,
where a member or their legal dependent can avail of Php
300,000.00 to Php 2 million.
"Balik-Pinas, Balik Hanapbuhay" is a program of DOLE-OWWA
where displaced / distressed workers can avail of either
starter kits worth Php 7,500.00 or a livelihood assistance of
Php 10,000.00.

3. THE MECHANICS TO ADDRESS THE COMPLAINTS BY THE PUBLIC.

OMNIBUS RULES AND REGULATIONS IMPLEMENTING THE MIGRANT
WORKERS AND OVERSEAS FILIPINOS ACT OF 1995, AS AMENDED
BY R.A. 10022
Rule X-B Sec. 13. Assistance in the Enforcement of Contractual
Obligations.
In the implementation of OWWA welfare programs and services and in line
with the One-Country Team Approach for onsite services, the Welfare
Officer or in his/her absence, the coordinating officer shall:
A. Provide the Filipino migrant worker and his/her family all the
assistance they may need in the enforcement of contractual
obligations by agencies or entities and/or by their principals; and
B. Make representation and may call on the agencies or entities
concerned to conferences or conciliation meetings for the purpose

of settling the complaints or problems brought to his/her attention.

If there is no final settlement at the jobsite and the worker is
repatriated back to the Philippines, conciliation may continue at the
OWWA Central Office, or in any OWWA Regional Welfare Office.

4. CHECKLIST OF REQUIREMENTS
The OWWA is a membership institution. For a US$25.00 membership
contribution, an OWWA member is entitled to various benefits and
services.
You can be a member by:
A. Enrollment upon processing of contract at the POEA
B. Voluntary registration of a would-be member at job sites overseas
The benefits / assistance, together with the other services that the OWWA
provide to its members, information about the member is being required.
The following are the requirements gathered from the members, among
others:
1. Applicants Personal Information
2. Employers Information
3. Employment Pass / S Pass / Work Permit Card and Contract of
4.
5.
6.
7.

Employment (for OWWA Membership Application)

Legal Beneficiaries / Dependents
Applicants Agency Information (if any)
Passport / Seamans Record Book
Accomplished
Disability
Form,
Medical

Certificate

and

Accident/Masters Report (for Disability Benefit Claimants)

8. For Claimants of Death Benefits, the claimants personal information is
required together with the following documents must be submitted:
a. Death Certificate
b. Official Receipt of Funeral Expense
c. Marriage Certificate (NSO)
d. Accident/Police Report

e. Birth Certificate (NSO)

f. Passport/Seamans Service Record Book
g. CENOMAR (NSO)
h. Accomplished Death Claim Form
Another program being implemented by OWWA is the OWWA-National
Livelihood Support Fund (NLSF) Livelihood and Development Program,
which provides a Loan Application by its Members. The purposes of which
are:

Purchase of retail commodities or raw materials

Procuring machines or equipment

Construction or renovation of business establishments

The following are the requirements of said application:

For Individual Borrowers:

1. Any of the proof of OWWA contribution: POEA-attested employment
certificate;

passport

with

POEA-LAC

stamp;

E-Card;

or

OWWA

information sheet
2. Business Plan
3. Financial Statement (when theres already a business)
4. Business Permit
5. Collateral Papers
*For immediate family member: Marriage Contract and Consent when
the borrower is a spouse of an OFW; Birth Certificate and Authorization
Letter for single OFWs

For Group Loaners:

1. Officers should submit a proof of OWWA contribution
2. Feasibility Study
3. Financial Statement (if theres an existing business)
4. Ownership titles or Collateral papers
5. For non-collateral loan window, a promissory note should be
submitted
6. The partnerships or corporations should also be a registered member
of the Securities and Exchange Commission (SEC); Cooperative

Development Authority (CDA) for cooperatives; and Department of

Labor and Employment (DOLE) for associations.

5. BROCHURES

6. SAMPLE CONTRACT FORM