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RX300 S6
Service Supplement
Service Supplement
RX300 S6
RX300 S6
Service Supplement
Service Supplement
RX300 S6
Contents
1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1
1.2
Documentation overview
1.3
Notational conventions
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Safety notes
Replacement routines . . . . . . . . . . . . . . . . . . . . . 23
4.1
4.1.1
4.1.2
4.1.3
Preparation . . . . . . . .
Opening the server . . . .
Removing fan box holder .
Installing the fan box holder
4.2
4.3
4.4
4.5
4.6
4.6.1
4.6.2
4.6.3
4.7
4.8
4.9
4.10
RX300 S6
. . . . . . . . . . . . . . . . . . . 10
. . . . . . . . . . . . . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . . . . . . . . 17
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Service Supplement
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23
23
23
25
38
38
40
43
Contents
5
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
5.1
5.1.1
5.1.2
5.1.3
5.1.3.1
5.1.3.2
5.1.3.3
5.1.4
5.1.5
5.1.5.1
5.1.5.2
5.1.5.3
5.1.6
5.1.7
Board layouts . . . . . . . . . . . .
Frontpanel . . . . . . . . . . . . . . .
USB panel board . . . . . . . . . . .
SAS backplane . . . . . . . . . . . .
HDD backplane for 6 x 3.5" HDDs
HDD backplane for 8 x 2.5" HDDs
Backplane for 12 x 2.5" HDDs . . .
IDTemp Combo . . . . . . . . . . . .
PCI SAS controller . . . . . . . . . .
SAS RAID controller D2507 . . .
SAS RAID controller D2607 . . . .
SAS RAID controller D2616 . . . .
Fan box backplane . . . . . . . . . .
System board . . . . . . . . . . . . .
Index
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61
61
62
63
63
64
65
66
67
67
68
68
69
70
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Service Supplement
RX300 S6
Introduction
1.1
RX300 S6
Service Supplement
Documentation overview
1.2
Introduction
Documentation overview
Service DVD
Service partners of Fujitsu Technology Solutions can order a Service DVD
PRIMERGY. On the DVD the following manuals are available in pdf format:
Information/procedure
Manual
Operating Manual
External connectors
Operation
Configuration of the server
Installation of the rack mounting kit
Troubleshooting
Installation/removal of all CSS components:
10
Service Supplement
RX300 S6
Introduction
Documentation overview
Information/procedure
Manual
Technical Manual
Options Guide
Cabling
Replacement routines:
Service Supplement
RX300 S6
Service Supplement
11
Documentation overview
Introduction
Information/procedure
Manual
BIOS setup
BIOS Setup
12
Service Supplement
RX300 S6
Introduction
1.3
Notational conventions
Notational conventions
"Quotation marks"
V CAUTION!
I
RX300 S6
Service Supplement
13
Notational conventions
14
Introduction
Service Supplement
RX300 S6
Procedure
CAUTION!
The actions described in these instructions should only be performed by
service personnel.
First of all please familiarize yourself with the safety instructions in the
chapter "Safety notes" on page 17.
Ensure that all required manuals (see Service DVD) are available, print out
the PDF files if necessary. You will definitely need the Operating Manual for
the server, the Options Guide for the server and the Technical Manual for the
system board.
Shut down the server correctly, switch it off, pull all power cords out of the
power outlet, and open the server as described in the chapter "Replacement
routines" on page 23.
Replace the defective component as described in the relevant chapter.
Procedures which are identical for the floorstand and rack models
are only described for the floorstand model.
RX300 S6
Service Supplement
15
Procedure
16
Service Supplement
RX300 S6
Safety notes
I The following safety instructions are also provided in the manual "Safety
notes and other important information".
This device complies with the relevant safety regulations for data processing
equipment.
CAUTION!
The actions described in this manual should only be performed by
service personnel.
Before starting up
CAUTION!
Batteries
V CAUTION!
Do not throw batteries into the trash can. They must be disposed of
in accordance with local regulations concerning special waste.
RX300 S6
Service Supplement
17
Safety notes
V CAUTION!
18
Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray
roughly.
Before use, clean the optical disk tray using a soft, dry cloth.
Service Supplement
RX300 S6
Safety notes
As a precaution, remove disks from the optical drive when the drive
is not to be used for a long time. Keep the optical disk tray closed to
prevent foreign matter, such as dust, from entering the optical drive.
Do not write with ballpoint pen or pencil on the label (printed) side.
Do not attach stickers or similar to the label side. Doing so may cause
rotational eccentricity and abnormal vibrations.
I You can prevent damage from the optical drive and the CDs/DVDs/BDs,
as well as premature wear of the disks, by observing the following
suggestions:
Only insert disks in the drive when needed and remove them after
use.
Store the disks in suitable sleeves.
Protect the disks from exposure to heat and direct sunlight.
Laser information
The optical drive complies with IEC 60825-1 laser class 1.
RX300 S6
Service Supplement
19
Safety notes
V CAUTION!
The optical drive contains a light-emitting diode (LED), which under
certain circumstances produces a laser beam stronger than laser
class 1. Looking directly at this beam is dangerous.
Never remove parts of the optical drive casing!
Modules with Electrostatic-Sensitive Devices
Modules with electrostatic-sensitive devices are identified by the following
sticker:
When you handle components fitted with ESDs, you must always observe the
following points:
Switch off the system and remove the power plugs from the power outlets
before installing or removing components with ESDs.
Any devices or tools that are used must be free of electrostatic charge.
Wear a suitable grounding cable that connects you to the external chassis of
the system unit.
Always hold components with ESDs at the edges or at the points marked
green (touch points).
20
Service Supplement
RX300 S6
Safety notes
RX300 S6
Service Supplement
21
Safety notes
22
Service Supplement
RX300 S6
Replacement routines
Preparation
Replacement routines
V CAUTION!
Follow the safety instructions in the chapter "Safety notes" on page 17.
4.1
Preparation
You will find a detailed description of "Opening the server" in the
PRIMERGY RX300 S6 Options Guide.
4.1.1
Loosen the two knurled screws and pull the server as far as possible out of
the rack.
4.1.2
RX300 S6
Service Supplement
23
Preparation
Replacement routines
24
Service Supplement
RX300 S6
Replacement routines
4.1.3
Insert the fan box holder and fasten it with the captive screw.
Lay the cables back into the cable channel of the fan box holder.
4.2
RX300 S6
Service Supplement
25
Replacement routines
0
/
26
Service Supplement
RX300 S6
Replacement routines
RX300 S6
Service Supplement
27
Replacement routines
28
Service Supplement
RX300 S6
Replacement routines
4.3
0
/
RX300 S6
Service Supplement
29
Replacement routines
/
0
Figure 9: Removing the USB module from the front panel frame
30
Service Supplement
RX300 S6
Replacement routines
RX300 S6
Service Supplement
31
4.4
Replacement routines
32
Service Supplement
RX300 S6
Replacement routines
0
/
Press down the locking latch (1) of the fan box backplane.
Push the fan box backplane in the direction fo the arrow (2) and push it so
out of the lockings.
RX300 S6
Service Supplement
33
4.5
Replacement routines
/
/
0
Figure 14: Removing the PSU riser card bracket
Remove the three screws from the PSU riser card bracket (1).
Remove the PSU riser card bracket (2).
34
Service Supplement
RX300 S6
Replacement routines
Remove the defective PSU riser card from the PSU cage.
RX300 S6
Service Supplement
35
Replacement routines
Fit the new PSU riser card into the PSU cage as shown. Ensure that the
boards engage with the recesses in the PSU cage (see circle).
36
Service Supplement
RX300 S6
Replacement routines
0
/
0
Reinstall the PSU riser card bracket (1) and secure with three screw (M3 x
6 mm) (2).
Insert the PSU box into the server (see PRIMERGY RX300 S6 Options
Guide, chapter "Completion").
Close the server and connect the power connectors (see PRIMERGY
RX300 S6 Options Guide, chapter "Completion").
RX300 S6
Service Supplement
37
4.6
Replacement routines
You will find a detailed description of the removing of the fan box in the
PRIMERGY RX300 S6 Options Guide in the chapter "Preparation".
4.6.1
38
Note where each hard disk is installed. When you reinstall them
make sure they go back where they came from.
Service Supplement
RX300 S6
Replacement routines
RX300 S6
Service Supplement
39
Replacement routines
Unlock the SAS backplane (1) and push the SAS backplane in the direction
of the arrow (2) until it unlocks out of the locking noses and the locking
mechanism on the bottom of the server.
Take the backplane out.
Remove the holder from the old backplane and insert it to the new backplane
Insert the new backplane.
Insert the fan box holder and attach it with the captive screw (see section
"Installing the fan box holder" on page 25).
Connect the all cables to SAS backplane and route them through the fan box
holder.
Engage the hard disk drives again and insert all other components.
4.6.2
Note where each hard disk is installed. When you reinstall them
make sure they go back where they came from.
40
Service Supplement
RX300 S6
Replacement routines
Take the SAS backplane with its black holder and push it in the direction of
the arrow (1).
Take out the SAS backplane tilted (2).
Remove the holder from the SAS backplane.
Insert the holder to the new SAS backplane.
RX300 S6
Service Supplement
41
Replacement routines
Push backplane in the direction of the arrow. The backplane must be flush
with the plate of the HDD box.
42
Service Supplement
RX300 S6
Replacement routines
I If the backplane is not flush with the plate of the HDD box, the
backplane can be damaged when you push back the USB drive cage.
Figure 25: Locking the SAS backlplane with the USB drive cage
4.6.3
RX300 S6
Note where each hard disk is installed. When you reinstall them
make sure they go back where they came from.
Service Supplement
43
Replacement routines
44
Service Supplement
RX300 S6
Replacement routines
1
0
/
RX300 S6
Service Supplement
45
4.7
Replacement routines
46
Service Supplement
RX300 S6
Replacement routines
RX300 S6
Service Supplement
47
Replacement routines
48
Service Supplement
RX300 S6
Replacement routines
4.8
CAUTION!
Before replacing the system board, ask your customer if he is using
TPM functionality.
If the customer is using TPM functionality, remove the TPM from the
old system board and install it on the new system board. Advise the
customer that he must provide you with TPM backup copies. For
security reasons, the TPM must be restored/re-saved by the
customer. After installing a new system board the TPM must be
enabled. You must not clear the TPM data.
RX300 S6
You will find Information about this item in the PRIMERGY RX300 S6
Options Guide.
Service Supplement
49
Replacement routines
50
Service Supplement
RX300 S6
Replacement routines
CAUTION!
Hold the system board by the memory sockets but do not lift or handle
the system board by any of its heat sinks!
RX300 S6
Service Supplement
51
Replacement routines
Carefully insert the new system board from the rear side into the housing.
Push the system board to the front.
Carefully insert the connectors into the I/O field.
CAUTION!
Ensure not to damage the EMI springs to comply with applicable
EMC regulations and satisfy cooling requirements and fire protection
measures.
52
Service Supplement
RX300 S6
Replacement routines
C
A
C
B
Figure 36: Positioning the system board and inserting the screw
Position the system board by using both center bolts (A and B).
Attach the system board with the two screws (M3 x 6) in the orange marked
holes.
Fasten the system board with the other 8 screws (M3 x 6) (blue circles).
Verify the settings on the new system board (refer to the Technical Manual
for a detailed description).
Insert the PSU cage, fan box, processor heat sinks, memory modules, and
PCI controllers (for more information, refer to the PRIMERGY RX300 S6
Options Guide).
Information about the cabling you will find in the "appendix" of the Options
Guide.
CAUTION!
After installing the new system board, it is necessary to update system
specific data (e. g. BIOS, iRMC S2 firmware) to ensure proper operation
(BIOS flash floppy disk, BIOS flash memory stick or iRMC flash memory
stick, refer to the BIOS Manual for a detailed description).
RX300 S6
Service Supplement
53
54
Replacement routines
If the customer owns a license key for Advanced Video Redirection and
Remote Storage (iRMC2 Advanced Pack), the license key has to be
loaded onto the iRMC S2 via the iRMC S2 web interface after replacing
the system board. In addition, the iRMC S2 requires configuration.
Please refer to the "PRIMERGY ServerView Suite iRMC S2 - integrated
Remote Management Controller" manual for a detailed description.
Service Supplement
RX300 S6
Replacement routines
4.9
CAUTION!
Ensure to turn the screw clockwise in order to remove it!
Otherwise the thin metal bar may break, rendering it impossible to
unscrew the screw.
RX300 S6
Service Supplement
55
Replacement routines
Attach the TPM bit insert provided with the spare kit S26361-F3552-E1 / L1
to a bit screwdriver.
56
Service Supplement
RX300 S6
Replacement routines
CAUTION!
Do not fasten the screw too firmly.
Install the system board and and insert the other compontents again as
described in section "Replacing the system board" on page 49.
4.10
RX300 S6
Service Supplement
57
Replacement routines
0
1
Remove the nylon screw (2) from the new UFM board (1).
Remove the UFM spacer (3) from the new UFM board.
0
/
58
Service Supplement
RX300 S6
Replacement routines
Connect the new UFM board to the system board and the remaining UFM
spacer (1).
Secure the UFM board to the UFM spacer with the nylon screw (2).
Reinstall the PSU cage as described in the PRIMERGY RX300 S6 Option
Guide (chapter "Completion").
Close the server and reconnect all AC power cords to the system (refer to
the PRIMERGY RX300 S6 Options Guide for a detailed description).
RX300 S6
Service Supplement
59
60
Replacement routines
Service Supplement
RX300 S6
Appendix
5.1
Board layouts
5.1.1
Frontpanel
C
X1
Connector
Description
X1
RX300 S6
Service Supplement
61
Board layouts
5.1.2
Appendix
C
X1
X2
C
Connector Description
X1
X2
62
Service Supplement
RX300 S6
Appendix
Board layouts
5.1.3
SAS backplane
5.1.3.1
X10
C
C
X2
C
X1
C
X9
Connector Description
X1
SAS channel 1
X2
SAS channel 2
X9
Power input
X10
Power output
RX300 S6
Service Supplement
63
Board layouts
5.1.3.2
Appendix
C
X2
X11
C
X12
X1
Connector Description
X1
SAS channel 1
X2
SAS channel 2
X11
Power input
X12
Power output
64
Service Supplement
RX300 S6
Appendix
5.1.3.3
Board layouts
Backplane for 12 x 2.5" HDDs
C
X15
C
X17
X2
X1
Connector Description
X1
SAS channel 1
X2
SAS channel 2
X15
Power input
X17
Power output
RX300 S6
Service Supplement
65
Board layouts
5.1.4
Appendix
IDTemp Combo
C
X1
Connector Description
X1
66
SMB
Service Supplement
RX300 S6
Appendix
Board layouts
5.1.5
5.1.5.1
RX300 S6
Service Supplement
67
Board layouts
5.1.5.2
Appendix
5.1.5.3
68
Service Supplement
RX300 S6
Appendix
5.1.6
Board layouts
C
1
Connector Description
1
RX300 S6
Power connector
Service Supplement
69
Board layouts
5.1.7
Appendix
System board
70
You will find the connector description and the extension in the "System
board D2619-N Technical Manual".
Service Supplement
RX300 S6
Index
C
chassis ID 46
E
electrostatic-sensitive devices
(ESD) 20
F
front panel
25
I
I/O field insulation 52
IDTemp Combo 46
L
laser information 19
light emitting diode (LED) 19
lithium battery 17
locking handle front panel frame
26
M
meaning of the symbols 13
N
notational conventions
13
P
PSU riser card 35
PSU riser card bracket 34, 37
T
target group 9
TPM bit insert 56
TPM board 55
TPM screw 55
U
UFM board 57
UFM spacer 57
RX300 S6
Service Supplement
71
Index
72
Service Supplement
RX300 S6