Certified Partner SE Training Series

Blue Coat Level 1 Technical Certification - Fundamentals

Blue Coat Level 1 Technical Certification - Fundamentals. This is the first level of pre-sales training offered,
formerly known as SE Accreditation, and is completed via Blue Coat Learning Lab (BCLL). Level 1 Certification is
required of all partners in all categories and should be completed within the first 30 days. This training is also a
pre-requisite for BCCPSE courses.
The Level 1 Certification is designed to enable pre-sales engineers to deliver a presentation or a whiteboard
session on the fundamentals of Blue Coat and our solutions. The
Level 1 Certification Components
training covers foundational knowledge about Blue Coat, products
Blue Coat Corporate Introduction
and solutions plus basic competitive information.
The interactive, online modules and exam, delivered through the
BCLL, should take approximately 5-6 hours total and are entirely
self-paced, allowing the student to stop and restart at any point.
Upon successful completion of this course, students will have
satisfied the first level of technical requirements of the Channel
Advantage Program (CAP). Level 1 Certification is the only technical
requirement for Authorized Partners and is the required first step
for all other partner categories such as Premier and Elite.

Introduction to BlueSource Partner Portal

Blue Coat ADN Level 1 White Board
Fundamentals of Visibility
Fundamentals of Acceleration
Fundamentals of Security
Sales Playbooks: Visibility, Acceleration, Security
Level 1 Technical Certification Exam

Course Objectives
The course is designed to certify the capability of pre-sales and systems engineers to present Blue Coat fundamental
concepts and solutions. The Blue Coat Corporate Overview discusses Blue Coats background, markets and
opportunities. The Level 1 White Board course provides an overview of Blue Coat solutions and a unique method of
presenting to and engaging with customers. The three Fundamentals courses cover technology solutions as they align
to Blue Coats technology pillars; Visibility, Security and Acceleration. The three downloadable Sales Playbooks are
designed to be ongoing references and job aids for selling Blue Coat solutions.
At the end of this course, students gain an understanding of the unique features and capabilities of the Blue Coat
solution and are able to:
-> Present Blue Coats mission, solutions and technologies
-> Present Blue Coats Visibility solutions in context of a customers requirements
-> Present Blue Coats Acceleration solutions in context of a customers environment
-> Present Blue Coats Security solutions in context of a customers needs and requirements

Prerequisites
-> There are no prerequisites for this course.
-> Access this course here
Students must have a valid, individual BlueSource ID to access the Learning Center.

Course Outline
SE Accreditation consists of four self-paced computer-based training modules with downloadable references:
-> Blue Coat Corporate Overview
Present Blue Coats mission, solutions and technologies
-> Introduction to BlueSource Partner Portal
Learn what tools and information are available via BlueSource
-> Blue Coat Level 1 ADN White Board
Present Blue Coats solutions and technologies in a more comprehensive and engaging manner using the
white board
-> Blue Coat Visibility Fundamentals
WAN Application Delivery and IT Initiatives
LAN/WAN Traffic Bottleneck
Problems Caused by Lack of Visibility

Certified Partner SE Training Series

PacketShaper
Application Performance Monitoring
Layer 7+ Visibility
Classification by URL
Network Monitoring Technology
Application QoS and MPLS
Case Study
-> Visibility Sales Playbook
-> Blue Coat Acceleration Fundamentals
Customer Needs
Top 5 Issues Driving the Trend
The Evolution of Application Requirements
Overview of WAN Optimization
Protocol Optimization
Byte Caching / Compression
Object Caching
Web Caching
Server Consolidation
Auto Detect Technologies
Proxy SG Virtual Appliance
Acceleration Evaluation
Walking into a ProxySG Account
Case Study
-> Acceleration Sales Playbook
-> Blue Coat Security Fundamentals
The Need for Application Delivery Networking
Best Practice: Layered Security
Evaluate Requests From Multiple Protocols
User Authentication
Encrypted Security Threats
Full Policy Controls
Rate, Filter, and Categorize URLs
Threat Detection
Remote Users
DLP
Blue Coat Reporter
Case Study
-> Security Sales Playbook
-> Level 1 Technical Certification Exam (48 questions - comprehensive of all components)

Pricing and Scope

The course is available free to all Blue Coat partners.
Students should plan four to six hours of study. This time can be broken up and the BCLL will manage student progress
and completion.

Contact
Please contact your regional Blue Coat representative for additional details or send an email to training@bluecoat.com.

Blue Coat Systems, Inc.

www.bluecoat.com

Corporate Headquarters

Sunnyvale, CA USA // +1.408.220.2200

EMEA Headquarters

Hampshire, UK // +44.1252.554600

APAC Headquarters

Hong Kong // +852.3476.1000

Copyright 2011 Blue Coat Systems, Inc. All rights reserved worldwide. No part of this document may be reproduced by any means nor translated to any electronic medium without the written consent of Blue Coat Systems, Inc. Specifications are subject
to change without notice. Information contained in this document is believed to be accurate and reliable, however, Blue Coat Systems, Inc. assumes no responsibility for its use. Blue Coat, ProxySG, PacketShaper, CacheFlow, IntelligenceCenter and
BlueTouch are registered trademarks of Blue Coat Systems, Inc. in the U.S. and worldwide. All other trademarks mentioned in this document are the property of their respective owners. v.DS-TRAIN-BCCPSE-LVL1-CERT-FUNDAMENTALS-V1c-1111