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Multiple Choice
1. Which of the following is not a resource that might not be included in deciding a facility
layout?
a) desk
b) work center
c) telephone switch
d) work center
e) person
Ans: c
Section Ref: What is Layout Planning?
Level: moderate
4. Which of the following is not one of the four basic layout types?
a) inverted
b) hybrid
c) process
d) fixed position
e) product
Ans: a
Section Ref: Types of Layouts
Level: easy
5. The challenge in process layouts is to arrange resources to maximize _____ and minimize
____
a) movement, effectiveness
b) effectiveness, efficiency
c) efficiency, waste of movement
d) efficiency, effectiveness
e) efficiency, labor cost
Ans: c
Section Ref: Types of Layouts
Level: moderate
6. A company with a pure continuous processing system is most likely to use which layout type?
a) inverted
b) hybrid
c) process
d) fixed position
e) product
Ans: e
Section Ref: Types of Layouts
Level: moderate
a) inverted
b) hybrid
c) process
d) fixed position
e) product
Ans: c
Section Ref: Types of Layouts
Level: moderate
10. A grocery store is most like which of the following layout types?
a) inverted
b) circular
c) process
d) fixed position
e) product
Ans: c
Section Ref: Types of Layouts
Level: moderate
13. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Processing rates are slower.
d) Space requirements for inventory storage are lower.
e) Scheduling resources is more challenging.
Ans: d
Section Ref: Types of Layouts
Level: moderate
14. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are specialized.
b) Facilities are less capital intensive.
c) Processing rates are slower.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is more challenging.
Ans: a
Section Ref: Types of Layouts
Level: moderate
15. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are more capital intensive.
c) Processing rates are slower.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is more challenging.
Ans: b
Section Ref: Types of Layouts
Level: moderate
16. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Processing rates are faster.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is more challenging.
Ans: c
Section Ref: Types of Layouts
Level: moderate
17. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Processing rates are slower.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is less challenging.
Ans: e
Section Ref: Types of Layouts
Level: moderate
18. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Material handling costs are lower.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is less challenging.
Ans: c
Section Ref: Types of Layouts
Level: moderate
19. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Less skilled workers can be used.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is less challenging.
Ans: c
Section Ref: Types of Layouts
Level: moderate
20. Which of the following is more like a product layout as compared to a process layout?
a) Resources used are general purpose.
b) Facilities are less capital intensive.
c) Products cannot be easily added or deleted from the existing product line.
d) Space requirements for inventory storage are higher.
e) Scheduling resources is less challenging.
Ans: c
Section Ref: Types of Layouts
Level: moderate
21. A company with a pure intermittent processing system is most likely to use which layout
type?
a) inverted
b) hybrid
c) process
d) fixed position
e) product
Ans: c
Section Ref: Types of Layouts
Level: moderate
Level: moderate
Ans: d
Section Ref: Designing Process Layouts
Level: moderate
35. What are the two primary tools used to identify closeness measures during the layout design
process?
a) REL chart and from-to matrix
b) MRP chart and from-to matrix
c) x-bar chart and from-to matrix
d) MRP chart and x-bar chart
36. According to the text, the available space of a facility is best seen by using a
a) photograph
b) detailed floor plan
c) architecture software package
d) block plan
e) overview plan
Ans: d
Section Ref: Designing Process Layouts
Level: moderate
39. What is the shortest distance between two locations using north-south and east-west
movements called?
a) Euclidean distance
b) triangulated distance
c) rectilinear distance
d) Socratic distance
e) latitude-longitude (LL) distance
Ans: c
Section Ref: Designing Process Layouts
Level: easy
40. Using a relationship chart to develop acceptable layouts is part of a classic layout technique
called
a) Real layout planning
b) systematic layout planning
c) systematic from-to planning
d) systematic layout planning
e) SRP
Ans: d
Section Ref: Designing Process Layouts
Level: hard
42. How many different layout solutions are possible with 7 departments?
a)
7
b) 720
c) 28
d) 7000
e) 5040
Ans: e
Section Ref: Special Cases of Process Layout
Level: hard
43. How many different layout solutions are possible with 7 departments?
a) 7!
b) 6!
c) 7! 1
d) (1!)(2!)(3!)(4!)(5!)(6!)(7!)
e) 8!
Ans: a
Section Ref: Special Cases of Process Layout
Level: moderate
44. What are two of the most popular facility layout software packages?
a) CONWIP and CRAFT
b) ALDEP and CRAFT
c) CONWIP and MRP
d) ALDEP and MRP
e) ALDEP and CONWIP
Ans: b
Section Ref: Special Cases of Process Layout
Level: easy
45. Which popular facility layout software package works from an REL chart?
a) CONWIP
b) MRP
c) ALDEP
d) LAYOUT
e) CRAFT
Ans: c
Section Ref: Special Cases of Process Layout
Level: moderate
46. Which popular facility layout software package uses a from-to matrix?
a) CONWIP
b) MRP
c) ALDEP
d) LAYOUT
e) CRAFT
Ans: e
Section Ref: Special Cases of Process Layout
Level: moderate
47. Which facility layout software was developed for designing multistory layouts?
a) MULTICRAFT
b) MULTISTORY
c) CRAFT++
d) SPACECRAFT
e) SUPERLAYOUT
Ans: d
Section Ref: Special Cases of Process Layout
Level: hard
48. Warehouse layouts have the key characteristics of process layouts except
a) number of loads is not a design consideration
b) location isnt a major consideration
c) there is movement between the storage areas
d) from trips are the only consideration
e) there is no movement between the storage areas
Ans: e
Section Ref: Special Cases of Process Layout
Level: moderate
49. For the general warehouse layout problem, which department should be located furthest from
the dock?
a) least trips needed
b) most area needed
c) highest ratio of trips needed to area needed
d) smallest ratio of area needed to trips needed
e) smallest ratio of trips needed to area needed
Ans: e
Section Ref: Special Cases of Process Layout
Level: moderate
50. Approximately how much of the U.S. workforce works in an office environment?
a) 10%
b) 25%
c) 50%
d) 75%
e) 90%
Ans: c
Section Ref: Designing Product Layouts
Level: hard
51. Studies mentioned in the text have shown that workers that are in close proximity to each
other are more likely to ________________________________________.
a) catch a cold
b) date each other
c) get on each others nerves
d) have greater understanding, tolerance, and trust for one another
e) play practical jokes on each other
Ans: d
Section Ref: Designing Product Layouts
Level: moderate
52. On which key tradeoff does the textbook focus concerning office layouts?
a) cost vs. comfort
b) pictures vs. windows
c) cubes vs. doors
d) network printers vs. individual printers
e) proximity vs. privacy
Ans: e
Section Ref: Designing Product Layouts
Level: moderate
54. What is the term for the number of units we wish to produce over a specific period of time?
a) job flow
b) output rate
c) cycle time
d) output flow
e) flow time
Ans: b
Section Ref: Designing Product Layouts
Level: easy
55. What is the term for the maximum amount of time each workstation has to complete its
assigned task?
a) output rate
b) task time
c) station time
d) cycle time
e) output time
Ans: d
Section Ref: Designing Product Layouts
Level: easy
Ans: b
Section Ref: Designing Product Layouts
Level: easy
61. The theoretical minimum number of stations is the number of workstations that would be
needed if:
a) all stations were balanced.
b) all task times were the same.
c) the line was 100% efficient.
d) every task had a separate station.
e) the company had no absenteeism.
Ans: c
Section Ref: Designing Product Layouts
Level: easy
62. When line balancing, which rule does the textbook suggest for assigning tasks to
workstations?
a) shortest task time
63. Which production line shapes are particularly useful for the sharing of resources?
a) S and U
b) L and O
c) O and S
d) L and S
e) O and U
Ans: e
Section Ref: Group Technology (Cell) Layouts
Level: moderate
64. What is the amount by which the efficiency of a production line falls short of 100%?
a) balance delay
b) efficiency deficiency
c) efficiency delay
d) balance shortfall
e) percentage deficiency
Ans: a
Section Ref: Designing Product Layouts
Level: easy
65. What is the term for a system in which the product being worked on is physically attached to
the line and automatically moved to the next station when the cycle time has elapsed?
a) cyclical line
b) paced line
c) autoline
d) continuous line
e) constrained line
Ans: b
Section Ref: Group Technology (Cell) Layouts
Level: easy
67. The items listed below are stored in a one-dock warehouse. Which of them should be stored
at the very back (furthest away from the dock)?
Item
A
B
C
D
E
Trips
300
220
72
60
24
a) A
b) B
c) C
d) D
e) E
Ans: a
Response: See pages 357-358 (Trip ratio = trips/area needed: A = 300/60 = 5; B= 220/3 = 73.3;
C = 72/1 = 72; D = 60/10 = 6; E = 24/3 = 8: A lowest trip ratio store furthest from dock)
Level: moderate
68. Consider a production line that has a station with two machines, and each unit produced at
the station needs to be processed by both of the machines. (A unit cannot be worked on by both
machines simultaneously.) Each machine has a production capacity of 4 units per hour. What is
the lowest possible cycle time of the station?
a) 4 minutes per unit
b) 8 minutes per unit
c) 7.5 minutes per unit
d) 30 minutes per unit
e) 15 minutes per unit
Ans: e
Section Ref: Special Cases of Process Layout
Level: hard
70. The items listed below are stored in a one-dock warehouse. Which of them should be stored
at the very back (furthest away from the dock)?
Item
Star Trek videos
Ballet videos
Tom Cruise videos
The Simpsons videos
Operations Management videos
2000
5
200
71. The items listed below are stored in a one-dock warehouse. Which of them should be stored
at the very front (closest to the dock)?
Item
A
B
C
D
E
a) A
b) B
c) C
d) D
e) E
Ans: c
Trips
300
220
74
60
24
72. The items listed below are stored in a one-dock warehouse. Which of them should be stored
at the very front (closest to the dock)?
Item
Star Trek videos
Ballet videos
Tom Cruise videos
The Simpsons videos
Operations Management videos
2000
5
200
73. Which of the following production line shapes is least likely to be found in a factory?
a) N
b) S
c) U
d) O
e) L
Ans: a
Section Ref: Group Technology (Cell) Layouts
Level: hard
74. What is Wal-Marts primary consideration for its store layout decision regarding the number
and size of aisles in its stores?
a) predictability
b) comfort
c) ease of navigation through the store
d) customer exposure to merchandise
e) inventory control
Ans: d
Section Ref: Types of Layouts
Level: hard
75. The companys ______ dictates type of layout the company will have.
a) location
b) process
c) union agreements
d) HR policies
e) market share
Ans: b
Section Ref: Facility Layout Within OM: How it all Fits Together
Level: moderate
True/False
4. As compared to a process layout, a product layout generally requires less skilled workers.
Ans: True
Section Ref: Types of Layouts
Level: moderate
5. In general, scheduling resources is less challenging under a process layout than it would be
under a product layout.
Ans: False
Section Ref: Types of Layouts
Level: moderate
6. At Wal-Mart, to maximize customer comfort and enjoyment, layouts are designed with a
limited number of aisles, but each of which is very wide, rather than with multiple but narrow
aisles.
Ans: False
Section Ref: Types of Layouts
Level: hard
7. In product layouts, the material moves continuously and uniformly through a series of
workstations until the product is completed.
Ans: True
Section Ref: Types of Layouts
Level: easy
8. Load-distance calculations are very concerned with the direction of the move.
Ans: False
Section Ref: Designing Process Layouts
Level: moderate
10. In a fixed position layout, resources are fixed in various locations and the products move
from one resource location to the next.
Ans: False
Section Ref: Designing Process Layouts
Level: easy
12. Managers use a from-to matrix for facility layout design to identify both the number of trips
and the direction of those trips.
Ans: False
Section Ref: Designing Process Layouts
Level: moderate
14. An REL chart can contain ratings of both desirability of closeness and undesirability of
closeness.
Ans: True
Section Ref: Designing Process Layouts
Level: moderate
15. The shortest distance between two locations is called rectilinear distance.
Ans: False
Section Ref: Designing Process Layouts
Level: moderate
16. When possible, managers should purchase and use CRAFT because it gives an optimal
solution to the facility layout problem.
Ans: False
Section Ref: Special Cases of Process Layout
Level: moderate
18. For the general warehouse layout problem the department with the highest ratio of trips to
areas needed should be located closest to the dock.
Ans: True
Section Ref: Special Cases of Process Layout
Level: moderate
19. The cycle time of a production line is based on the workstation with the highest potential
output rate.
Ans: False
Section Ref: Special Cases of Process Layout
Level: moderate
20. If a process has a faster cycle time, then its cycle time has decreased.
Ans: True
Section Ref: Special Cases of Process Layout
Level: moderate
21. As the cycle time of a process decreases, its output also decreases.
Ans: False
Section Ref: Special Cases of Process Layout
Level: moderate
22. The theoretical minimum number of stations results in the production of daily requirements
when no inefficiency exists.
Ans: True
Section Ref: Special Cases of Process Layout
Level: moderate
23. Group Technology has the advantage of bringing the efficiencies of a process layout to a
product layout environment.
Ans: False
Section Ref: Group Technology Layouts
Level: hard
Essay
Ans:
continuously and uniformly through a series of workstations until the product is
completed
Section Ref: Types of Layouts
Level: moderate
5. What is the term for a layout in which the product cannot be moved due to its size, and all the
resources have to come to the production site?
Ans: fixed-position layout
Section Ref: Designing Process Layouts
Level: easy
7. What is a table that gives the number of trips or units of product moved between any pair of
departments called?
Ans: from-to matrix
Section Ref: Designing Process Layouts
Level: easy
8. What is a table that reflects opinions of managers with regard to the importance of having any
two departments close together called?
Ans: REL chart
Section Ref: Designing Process Layouts
Level: easy
9. What is the maximum amount of time that each workstation has to complete its assigned task
called?
Ans: cycle time
Section Ref: Designing Product Layouts
Level: easy
Problems
Department
A
B
C
D
E
F
Answer: 743
Section Ref: Designing Process Layouts
Level: moderate
Layout 2
C
Compute the ld score for each and choose the best, given the following from-to matrix.
Department
A
B
C
D
E
Department A has a daily average of 20, 10, and 60 trips to Departments B, C, and D,
respectively; Department B has a daily average of 25 and 30 trips to Departments C and D,
respectively; and Department C has a daily average of 50 trips to Department D. While there are
24 different layout combinations, only three are effectively different (in terms of distances
between departments). Calculate the ld score for the three different combinations and choose the
best.
Ans: A diagonal from B = 265, A diagonal from C = 235, A diagonal from D = 280, best layout
is A diagonal from C
Section Ref: Designing Process Layouts
Level: hard
4. The items listed below are stored in a one-dock warehouse. Rank them in order from closest
to the dock to furthest away.
Item
A
B
C
D
E
Trips
200
100
78
60
35
Ans: A-E-D-C-B
Section Ref: Special Cases of Process Layout
Level: moderate
5. The items listed below are stored in a one-dock warehouse. Rank them in order from closest
to the dock to furthest away.
Item
Golf balls
Basketballs
Ballet shoes
Aerobics tapes
Volleyballs
Trips
300
420
10
20
360
6. If a production line produces 800 units per 8-hour workday, what is the cycle time in minutes?
Ans: 0.6 minutes
Section Ref: Designing Product Layouts
Level: moderate
7. Suppose that assembly of a product involves three different tasks taking 10 seconds, 20
seconds, and 30 seconds, respectively. What is the maximum possible output per hour of the
system?
Ans: 120
Section Ref: Designing Product Layouts
Level: moderate
8. Maxines cookie factory bottleneck is the oven. It takes 45 seconds to cook a batch of 144
cookies. What is the maximum number of cookies that Maxine can produce every hour?
Ans: 11,520
Section Ref: Designing Product Layouts
Level: moderate
9. Maxine has identified the following process times and desired output. What is the theoretical
minimum number of work stations?
mix dough
90 sec
desired output
30 batches/hour
shape cookie
50 sec
cook
45 sec
cool
75 sec
Ans: 3
Section Ref: Designing Product Layouts
Level: moderate
10. Suppose that assembly of a product involves four different tasks taking 40 seconds, 20
seconds, 30 seconds, and 80 seconds, respectively. What is the theoretical minimum number of
stations?
Ans: 3
Section Ref: Designing Product Layouts
Level: moderate
11. Suppose that an assembly line consists of two stations. Station 1 involves three tasks, taking
40 seconds, 20 seconds, and 30 seconds, respectively. Station 2 involves one task that takes 80
seconds. Compute the efficiency and balance delay of the assembly line.
Ans: efficiency = 94.4%, balance delay = 5.6%
Section Ref: Designing Product Layouts
Level: moderate
12. The following table provides tasks on an assembly line, along with their predecessors and
task times.
Task
A
B
C
D
E
F
G
Immediate
Predecessor
None
None
A, B
B
C
D, E
E
Time (seconds)
45
30
48
20
10
20
40
If desired output is 75 units per hour, compute (a) the associated cycle time, (b) the assignment
of tasks to stations using the longest task time rule, and (c) the efficiency of your solution.
Ans: (a) = 48 seconds
(b) =
Workstation Eligible Selected Time
1
A, B
A
45
3
2
B
B
30
18
3
C, D
C
48
0
4
D, E
D
20
28
E
E
10
18
5
F, G
G
40
8
6
G
F
20
28
(c) = 73.96%
Section Ref: Facility Layout Across the Organization
Level: hard
Idle
Short Answer
1. Managers' opinions about the importance of paired departments being near each other are
recorded in ________________________
Ans: REL charts.
Section Ref: Designing Process Layouts
Difficulty: moderate
3. The ________________________ distance between two locations on north-south and eastwest axes is used in the ________________________ model.
Ans: rectilinear, load-distance
Section Ref: Designing Process Layouts
Difficulty: hard
4. The load-distance model tells us which departments should be closest to each other by
________________________
Ans: minimizing the distance large numbers of products move.
Section Ref: Designing Process Layouts
Difficulty: hard
5. While traditional walls and doors provide privacy, they reduce ________________________
and opportunities for _______________________ .
Ans: proximity, team work
Section Ref: Designing Product Layouts
Difficulty: moderate
6. Cycle time assumes that each workstation has ________________________ time to work on a
product.
Ans: the same
Section Ref: Designing Product Layouts
Difficulty: hard
7. Since there are 3600 seconds per hour, a process that is expected to produce 40 units per hour
has a cycle time of ________________________
Ans: 90 seconds / unit
Section Ref: Designing Product Layouts
Difficulty: hard
9. What is the formula for the theoretical minimum number of work stations?
________________________
Ans: t/NC
Section Ref: Designing Product Layouts
Difficulty:
12. Facility layout decisions are ______ with a number of other _____ ____.
Ans: linked, operations decisions.
Section Ref: Facility Layout Within OM: How it All Fits Together
Level: moderate