LahoreUniversityofManagementSciences

ORSC201OrganizationalBehavior
FallSemester2015

Instructor
RoomNo.
OfficeHours
Email
Telephone
Secretary/TA
TAOfficeHours
CourseURL(ifany)

Dr.M.AbdurRahmanMalik
Room417,4thFloor,SDSB building
TBA
abdur.malik@lums.edu.pk
8037
Mr.KashifSaeed
TBA
Suraj.lums.edu.pk

COURSEBASICS
CreditHours
Lecture(s)
Recitation/Lab(perweek)
Tutorial(perweek)

3
NbrofLec(s)PerWeek
NbrofLec(s)PerWeek
NbrofLec(s)PerWeek

Duration
Duration
Duration

75minutes

COURSEDISTRIBUTION
Core
Elective
OpenforStudentCategory
CloseforStudentCategory

Yes

COURSEDESCRIPTION

Organizational behavior is a field of study that investigates the impact that individuals, groups, and structure have on behavior
within organizations, for the purpose of applying such knowledge toward improving an organizations effectiveness. This course
focusesonsuchtopicsasleadershipskills,personality,motivation,teambuildingorganizationalchangeandculture.

COURSEPREREQUISITE(S)

NIL

COURSELEARNINGOBJECTIVES

Thecourseisdesignedto:
1. Exposestudentswiththetheoreticalunderpinningsofthefieldoforganizationalbehavior.
2. Familiarizestudentswiththefactorsatpersonal,groupandorganizationallevelthataffecthuman
behaviorinorganizationalsettings.
3. Preparestudentsfortakingdecisionstosolvepeoplerelatedproblems.

LahoreUniversityofManagementSciences
LEARNINGOUTCOMES

Aftertakingthiscoursestudentswillbeableto:
1. Understandsomeofthemostimportantorganizationaltheories.
2. Understandthedriversofhumanbehaviorinorganizationalcontext.
3. Applytheacquiredknowledgefordecisionmakingandproblemsolvininorganizationalcontext.
4. Evaluatevariousmanagerialandorganizationalinitiatives.

UNDERGRADUATEPROGRAMLEARNINGGOALS&OBJECTIVES

GeneralLearningGoals&Objectives
Goal1EffectiveWrittenandOralCommunication
Objective:Studentswilldemonstrateeffectivewritingandoralcommunicationskills
Goal2EthicalUnderstandingandReasoning
Objective:Studentswilldemonstratethattheyareabletoidentifyandaddressethicalissuesinanorganizational
context.
Goal3AnalyticalThinkingandProblemSolvingSkills
Objective:Studentswilldemonstratethattheyareabletoidentifykeyproblemsandgenerateviablesolutions.
Goal4ApplicationofInformationTechnology
Objective:Studentswilldemonstratethattheyareabletousecurrenttechnologiesinbusinessandmanagement
context.
Goal5TeamworkinDiverseandMulticulturalEnvironments
Objective:Studentswilldemonstratethattheyareabletoworkeffectivelyindiverseenvironments.
Goal6UnderstandingOrganizationalEcosystems
Objective:StudentswilldemonstratethattheyhaveanunderstandingofEconomic,Political,Regulatory,Legal,
Technological,andSocialenvironmentoforganizations.

MajorSpecificLearningGoals&Objectives
Goal7(a)DisciplineSpecificKnowledgeandUnderstanding
Objective:Studentswilldemonstrateknowledgeofkeybusinessdisciplinesandhowtheyinteractincluding
applicationtorealworldsituations(Includingsubjectknowledge).
Goal7(b)Understandingthesciencebehindthedecisionmakingprocess(forMGSMajors)
Objective:Studentswilldemonstrateabilitytoanalyzeabusinessproblem,designandapplyappropriatedecision
supporttools,interpretresultsandmakemeaningfulrecommendationstosupportthedecisionmaker

Howthecourselearningobjectivesspecificallyrelatetoprogramlearninggoalsandobjectives.

CourseLearningObjectives
CourseAssessmentItem
PROGRAMLEARNINGGOALSAND

OBJECTIVES
Goal1EffectiveWrittenandOral
Communication

Goal2EthicalUnderstandingand
Reasoning
Goal3AnalyticalThinkingandProblem
SolvingSkills

Goal4ApplicationofInformation
Technology

Althoughnotacorelearningobjectiveof
thiscourse,writtenandoral
communicationwillbefrequentlyused
andtested.

MajorGoal:CLO#3(Preparestudentsfor
takingdecisionstosolvehumanrelated
problems)

Written:Project,Quizzes,&Exam.
Oral:CP,&Presentations.

FairandEthicaltreatmentandgradingof
students.
CPandProjects

Preparinganddeliveringprojectsand
presentations.

LahoreUniversityofManagementSciences
Goal5TeamworkinDiverseand
MulticulturalEnvironments

Goal6UnderstandingOrganizational
Ecosystems

Goal7(a)DisciplineSpecificKnowledge
andUnderstanding

Goal7(b)Understandingthescience
behindthedecisionmakingprocess

Althoughnotacorelearningobjectiveof
thiscourse,studentswillworkindiverse
teamstocompletegroupproject&
presentation.

MajorGoal:CLO#2(Familiarizestudents
withthefactorsatpersonal,groupand
organizationallevelthataffecthuman
behaviorinorganizationalsettings)

MajorGoal:CLO#1(Exposestudents
withthetheoreticalunderpinningsofthe
fieldoforganizationalbehavior).
CLO#2(Familiarizestudentswiththe
factorsatpersonal,groupand
organizationallevelthataffecthuman
behaviorinorganizationalsettings)

MajorGoal:CLO#3(Preparestudentsfor
takingdecisionstosolvehumanrelated
problems.

GroupProjects&GroupPresentations

GRADINGBREAKUPANDPOLICY

Project(s)/Presentation(s):30%
Quiz(s):20%Therewouldbeonequizeveryweek.n2policyappliesforgrading
AttendanceandClassParticipation:15%(10%forCPand5%forattendance).
Max4absences(includingpetitions)allowed.From5thabsence,therewillbe1%negative
gradinginplace.
FinalExamination:35%

EXAMINATIONDETAIL
Midterm
Exam

FinalExam

Yes/No:No

Yes/No:Yes
CombineSeparate:Combined
Duration:120minutes
ExamSpecifications:TBA

LahoreUniversityofManagementSciences
COURSEOVERVIEW
LECTURE

TOPICS

RECOMMENDED
READINGS

Introtothecourse

WhatisOrganizationalBehavior?

Chapter1

AttitudesandJobSatisfaction

Chapter3

EmotionsandMoods

Chapter4

EmotionalIntelligence

WhatMakesa
Leader(Goleman)

PersonalityandValues

Chapter5

PersonalityandValuesCaseorExercise

PerceptionandIndividualDecisionmaking
(C/E)

Chapter6

MotivationConcepts

Chapter7

10

MotivationApplication

Chapter8

11

MotivationApplication

Case/Exercise

12

FoundationsofGroupBehavior

Chapter9

13

UnderstandingWorkTeams

Chapter10

14

UnderstandingWorkTeams

Case/Exercise

15

RevisionSession

16

Leadership

Chapter12

17

Leadership

Case/Exercise

18

PowerandPolitics

Chapter13

19

DiversityinOrganizations

Chapter2

20

Conflict

Chapter14

Case/Exercise

OBJECTIVES/
APPLICATION
Introtocourseoutline.
GettingstudentsfamiliarwithOB.
Explainingwhytheseattitudesareimportant.
Briefingstudentsabouttheresearchonthese
topics.
Explainingwhyemotionsareimportantin
organizationalcontext.
Introductionofemotionstaxonomy.
IntroductiontotheconceptofEQ,itsdimensions
anditsimportanceinmanagingpeople
Explainingtheroleofpersonalityasapredictor
ofhumanbehavior.
Explainingtheroleofpersonalityasapredictor
ofhumanbehavior.
Explaininghowindividualsinterpretandprocess
informationanduseitfordecisionmaking.
Explainingwhymotivationisimportantin
organizationalcontact.
Introducingtheclassicalmotivationtheoriesto
thestudents.
Explaininghowmotivationtheoriescanbe
appliedintheorganizations.
Explaininghowmotivationtheoriescanbe
appliedintheorganizations.
Explainingwhyindividualsexhibitspecific
behaviorwheninteams/groups.
Explainingthestagesinteamformationandtheir
performancepatterns.
Explainingthestagesinteamformationandtheir
performancepatterns.
Makingsurethateveryoneisonboard.
Explainingtheimportanceofleadershipin
organizationalcontext.
IntroductionofLeadershiptheories.
Explainingtheimportanceofleadershipin
organizationalcontext.
IntroductionofLeadershiptheories.
Introductiontotheconceptsofpowerand
politicsinorganizationalcontext.
Introductiontovarioussourcesofpower.
Issuesinthemanagementofadiverse
workforce.
Understandingthedynamicsofadiverse
workforce.
Introductionofvariousfactorsthatinitiate/
influenceconflicts.

LahoreUniversityofManagementSciences
Introductiontothefactorsthataffectthe
negotiationprocessanditsoutcomes.
Explaininghoworganizationsacquireandretain
specificcultures.
Explaininghoworganizationsacquireandretain
specificcultures.
Explainingwhyorganizationsneedchange.
Introductiontovariousorganizationalchange
initiatives.
Introducingtheimportantsourcesofstress,
methodstodealwithstressandtheeffectsof
stress.

21

Negotiation

Chapter14

22

OrganizationalCulture

Chapter16

23

OrganizationalCulture

Case/Exercise

24

OrganizationalChange

Chapter17

25

StressManagement

Chapter17

26

Openspaceforspecialtopics/Revision

27

Presentation/Projects/Others

Estimatingstudentsprogress.

28

Presentation/Projects/Others

Estimatingstudentsprogress.

29

FinalExam

Estimatingstudentsprogress.

TBA

TEXTBOOK(S)/SUPPLEMENTARYREADINGS

StephenP.Robbins,TimothyJudge&NeharikaVohra,OrganizationalBehavior,15thedition(PearsonEducation2013)

Thecoursewillalsocompriseofreadingsandarticlesfromothersources,suchasbusinessmagazines,nationaldailies/journals,
classicsinOBandmanagement,popularmedia,bestsellersetc.Thesewillbeannouncedinclassandmaterialwillbemade
availableeitherelectronically(viaLMS)orthroughLUMSphotocopier.

UsefulInformationaboutthemethodofinstruction, gradinginstrumentsandsomeusefulhints.
Presentation/Project:
Therewouldbetwoprojects.Onewouldbesubmissionbased(20%marks)andtheotherpresentationbased(10%).Bothwouldbe
performedinteams.

Methodofinstructions:
Classwillconsistoflectures,discussions,videos,casesandactivitiestoenrichlearning.
As class discussions play a significant role in learning and understanding of the subject, it is your responsibility to adjust your
personalschedulesandensureyouractivepresenceinalltheclasssessions.Itisessentialthatyou:

1.Preparefortheclasses.Pleasereadtheassignedreading(s)beforeeachclass.
2.Attendallclasses.
3.Activelycontributetoclassdiscussionsandactivities.
4.Thoroughlyandthoughtfullycompleteassignments.

Inadditiontoreadingeachchapterbeforeitiscoveredinclass,toenhanceyourlearningyoushoulddothefollowing:
1.Afterreadingthechapteropening(aonetotwopageincidentatthebeginningofeachchapter),thinkaboutwhatoccurredand
why.Whenyouarefinishedreadingthechapter,youshouldbeabletoexplainwhathappened,usingtheconceptsinthechapter.
2.Complete,andwhenpossible,score,theexperientialexerciseattheendofeachchapter.Thinkthroughhowthisinformationcan
behelpfultoyouonapersonalandprofessionallevel.

LahoreUniversityofManagementSciences
Groupassignments/project
Tobediscussedanddecidedintheclass

Classparticipation
ClassContributionisandcanbe:
Makingobservationsthatintegrateconceptsanddiscussions,
Citingrelevantpersonalexamples,
Beinganactiveparticipantingroupdiscussions,
Workingwithotherstocometoacommonunderstandingofthetopics.
Byextension,contributionisnotcontinuouslydominatingtheclassandgroupdiscussions.Italsomeanslisteningtowhatotherssay
theyhavearighttocontribute(andyoumaylearnsomething!).Contributionisnotcomingtoclassunpreparedandillequippedto
intelligentlydiscussthetopicoftheday.ContributionisnotrepeatingthepointsothersjustmadetogettheCPcredit.

WorkinginTeams
Studentsfrequentlycomplainabouthavingtoworkongroupassignments.Theprimaryreasonsforthesecomplaintsare(a)often
somememberswill"dragtheirfeet"andforceotherstopickuptheslack,and(b)interpersonalconflictsariseinthegroupcontext.
Althoughthereiscertainlysomemerittothesecomplaints,weinsistonincorporatingthegroupprojectsasasignificantelementin
thecoursebecauseoftwomajorconsiderations.

First,thiscourseisabouthumanbehaviorinorganizationalsettings.Learningabouttheconceptsinthiscourse(asistrueofthe
conceptsinmostanycourse)isfacilitatedbypermittingdirectexperiencewiththem.Thus,byformingminiorganizationsineach
classmeeting,youaregivenagreaterchancetodirectlyexperiencesomeofthethingsyouaretryingtolearnabout.Second,the
vastmajorityofyouwillfindyourselfifyouhaven'talreadydonesoworkingingroupsatsometimeoranother(infact,manyof
youwillspendthemajorityofyourworkinglivesasmembersofagroup).Thereisnochancewhatsoeverthatyouwillavoidslacking
group members and interpersonal conflict after college. Why not face the music and start now to learn how to cope with these
frustratingelementsofgroupwork?

Plagiarism
Universitysethicscodeapplies.

Helpfulhints
Asaleaderinanorganization,youaregoingtohavetobeclearandpreciseinbothyouroralandwrittencommunications.People
with whom you communicate will continually be suffering from information overload. Therefore, you will have to organize your
thoughtsclearlyandmakeyourpointslogical,briefandwithsupportingrationale.Thisleadstothefollowingsuggestions:

1.Organizeyourpresentationwell.Whatisthemainpoint?Howwillyousupportit?
2.Linkyourideastoclassconcepts.Integratewithotherreadings,speakers,etc.
3.Showyourownindependentthinking.Focusonnewunderstandings.
4.Presentyourideascleanly,clearly,andlogically.Styleisimportant.