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Outsourcing Procedure
Rev. No: 01
Issue Date: 6th May, 2013
Page 1 of 6
OUTSOURCING
PROCEDURE
Issue Date
Revision
06/05/2013
Identification
First Revision
Prepared by
Reviewed
Approved by
Production
Manager
by
QHSE
Manager
Managing
Director
Outsourcing Procedure
Rev. No: 01
Issue Date: : 6th May, 2013
Page 2 of 6
Change/Amendment No.
Date
Page
Description of Change/Amendment
Outsourcing Procedure
1.0
PURPOSE
Outsourcing involves transferring responsibility for carrying out an activity to an
outsourcer (supplier) for an agreed charge. The outsourcer provides services to ESCL
based on a mutually agreed service level, normally defined in a formal contract.
Many commercial benefits have been ascribed to outsourcing, the most common
amongst these being:
Reducing the organizations costs;
Greater focus on core business by outsourcing non-core functions;
Access to world-class skills and resources.
Despite outsourcing certain aspects of ESCL service delivery the control over the
outsourced process still lies with ESCL.
This procedure therefore, defines the controls, method and responsibility for
outsourcing in order to ensure that outsourced services conform to all clients, statutory
and regulatory requirements.
2.0
SCOPE
This procedure is applicable to the outsourcing of aspects of ESCL service delivery to
suppliers (outsourcers).
3.0
REFERENCES
NIS ISO 9001:2008, Quality Management Systems-Requirements.
NIS ISO 9000:2005, Quality Management Systems-Fundamentals and Vocabulary.
ESCL Quality Manual (ESCL-QM-001)
ESCL-SOP-012, Procurement Control Procedure
Form 108, Supplier Deficiency Report
Form 122, Supplier Evaluation
Form 123, Supplier Re-evaluation
4.0
4.1
4.2
Outsourcing Procedure
4.3
4.4
4.5
4.6
Purchase Order: An official document raised by ESCL, which sets out all the
requirements for an order. This could be for foreign orders or for local orders.
5.0
5.1
Top Management: Responsible for the overall outsourcing activity in the company,
including review and approval of applicable Purchase Order/contract.
5.2
6.0
PROCEDURE
6.1
General
6.1.1 Outsourced services in ESCL are in the area of Calibration, Non-Destructive Testing
and Hydrotesting as applicable to a process/project.
6.1.2 Services are only outsourced to suppliers who have been evaluated and approved as
contained in the Procurement Control Procedure (Ref No. ESCL-SOP-012) or to
suppliers nominated and approved by the client.
6.1.3 This does not however, absolve ESCL of the responsibility of conformity to all clients,
statutory and regulatory requirements associated with the service delivery.
6.2
Nondestructive Testing(NDT)
Controls before engagement for NDT Processes include:
Current NNRA Certificate for Registration of Premises
Outsourcing Procedure
Calibration
Controls before engagement for calibration Process include:
Have an acceptable procedure for calibration
Certified and calibrated measuring standards
Have track record of carrying out calibration for a reputable company
Job Hazard Analysis(JHA)
HSE Plan
Controls for calibration process during service delivery include:
Client acceptance of the contractor if applicable
Calibration requisition to be signed by the Contractor, ESCL
Calibration certificates to be issued within 24hrs after completion of calibration.
c)
Hydrotesting
Controls before engagement for Hydrotest Process include:
Have an acceptable procedure for hydrotesting
Certified and calibrated equipments
Have track record of carrying out HYDROTEST for a reputable company
Job Hazard Analysis(JHA)
HSE Plan
Controls for Hydrotest process during service delivery include:
Client acceptance of the contractor if required
Hydrotest requisition to be signed by the Contractor, ESCL
Outsourcing Procedure
Supplier Performance
Deficiencies encountered as a result of outsourcing of services in the areas of quality,
delivery, service provision are documented in Form 108. The information is used as an
input for the re-evaluation of the supplier.
7.0
RECORDS
7.1
7.2
7.3