Caroline Diane Cristal

127 28th Street #3, Brooklyn, NY 11232 caroline.cristal@gmail.com - 573-864-1230

EDUCATION
New York University, New York, NY
Master of Arts, Higher Education and Student Affairs, May 2013
Study Abroad: Global Perspectives in Higher Education, Turkey, March 2012
Boston University, Boston, MA
Bachelor of Arts in English, May 2008
Study Abroad: Dublin City University; Dublin, Ireland, Spring 2007
EXPERIENCE
NYU College of Arts and Science, New York, NY
Academic Advisor & Assistant Director, University Learning Center (ULC)
August 2015 Present
Advise over 300 undergraduate students regarding academic scheduling, course selection, degree requirements, and policies and
procedures
Hired, train and manage 64 undergraduate tutors as staff for the ULC
Manage the creation and scheduling of over 40 student-led academic workshops per fall and spring semesters for the ULC
Manage the conception and implementation of student-created online resources for the ULC
Work with colleagues across academic and student affairs departments to provide academic support and resources
Academic Advisor & College Cohort Program (CCP) Graduate Assistant
August 2011 August 2013
Advised 20-40 undergraduate students per week regarding academic scheduling, course selection, degree requirements, and policies
and procedures
Created and distributed virtual advising materials including manuals and online portals to register incoming first-year students
Led monthly student leader staff meetings including presentations on professional development
Recruited, hired, trained, and supervised 44 undergraduate student leaders participating with CCP
Planned and implemented 2012 CAS Orientation for 1500 first-year students
TED Conferences, TED-Ed, New York, NY
Programs Coordinator
June 2013 August 2015
Planned and implemented online activities and programs including orientations and workshops for TED-Ed Clubs around the world
using online platforms such as Twitter, Facebook, Google and Blue Jeans
Created and managed #TEDEdChat, an award-nominated, weekly Twitter chat that brings together over educators and students to
discuss education and social issues as related to TED Talks.
Created and managed the TED-Ed Clubs online application and administrative system aimed to welcome global applicants
Created supporting resources and materials to aid educators and student leaders in facilitating a TED-Ed Club
Planned and organized additional programs such as aiding with the TED Conference and the Teacher Advisor Summer Program
Marymount Manhattan College (MMC), New York, NY
February 2013 May 2013
Career Services Intern
Guided students through internship, job, and graduate school application process including resume and cover letter work
Created marketing tools and supported student worker in planning and implementing MMC Business Fashion Show
Researched top jobs for young people
NYU, Steinhardt School of Culture, Education, and Human Development, New York, NY
January 2012 August 2012
Higher Education and Student Affairs (HESA) Program Assistant
Identified and publicized weekly Student Spotlights for the HESA program via the program website and Facebook
Managed content for social media for the HESA program including Facebook, Twitter, and the program website
Primary contact for interested and potential graduate students in the HESA program via email, phone, and in-person meetings
Participated in HESA program admissions process including selection and interviewing process
Relay Graduate School of Education, New York, NY
July 2009 August 2011
Office Manager
Managed office logistics to ensure maximum efficiency and productivity for all staff members
Created contracts and processes to ensure payments for Relay adjunct instructors
Managed aspects of the graduate program such as orientation, check-in for Saturday classes, course assignments, and student grades
Created and improved the new-hire onboarding processes including updated paperwork and a detailed manual
Planned and implemented community-building activities to maintain a positive working environment

Caroline Diane Cristal

127 28th Street #3, Brooklyn, NY 11232 caroline.cristal@gmail.com - 573-864-1230
Staffing Now, Inc., Boston, MA
May 2008 May 2009
Office Manager
Analyzed clients needs to determine search criteria for potential employees
Assisted managers and Regional Vice President with applicant recruitment and placement for companies throughout the Boston
regional area
Managed daily accounts receivable for five New England offices and payroll for Boston office
ORGANIZATIONS & TRAININGS
Association of Student Affairs Professionals (ASAP), Communications Chair
NASPA, Member
Journal of Student Affairs (JoSA), Editorial Team, 2011-2013
The Administrators Cultural Training Institute (ACT-I), Certified
NYU Student Affairs Conference, 2013 Presenter
Safe Zone Train the Trainer Program, Certified
PUBLISHED ARTICLES & WEBSITES
The Evolution of women in higher education: How WWII encouraged women to study STEM, Journal of Student Affairs, 2013
From high school to college: A guide to the college search and application process, http://highschooltocollegeguide.weebly.com
SKILLS
Proficient in Microsoft Office including Word, Excel, and PowerPoint
Experience with a variety of student information systems including Jenzabar, PeopleSoft, Salesforce, Blackboard, Classes
Conversational in Spanish