Print

5/19/2016
7:22:32
a.m.
7:22:32
a.m.
7:22:37
a.m.
7:24:21
a.m.
7:26:11
a.m.
7:26:15
a.m.
7:26:50
a.m.

7:26:59
a.m.
7:27:09
a.m.
7:27:25
a.m.
7:27:33
a.m.
7:28:11
a.m.
7:28:27
a.m.
7:28:31
a.m.
7:29:13
a.m.
7:29:17
a.m.
7:29:41
a.m.
7:30:57
a.m.

Probiller Welcome to ProBiller. A representative will be available to assist you

Support: shortly. We appreciate your patience!
Probiller
Standby as your chat is being transferred...
Support:
ika:

hello

ika:

hey

Probiller
Nikolas has joined the conversation.
Support:
Nikolas: Welcome to Billing Support. How can I help you?
I have such a problem.. 2 days ago nearly I applied for the 2day trial
period on brazzers.com and paid for it it was 0.95 GEL. but then today I
was charged additional 35EUR. I don't understand what it was, because it
ika:
doesn't match any of the membership fees and furthermore I didn't know
my membership would be automatically billed 2 days later. I would like
you to refund me my 35 EURs and please deactivate my account, please!
I can help you with that. Could you please confirm your email address,
Nikolas: your first and last name, your zipcode and the last 4 digits of the credit
card number linked to the account.
ika:

okey

ika:

ikadevi1@rambler.ru

ika:

my credit card is ..8629

ika:

unfortunately I don't remember the name and surname cause I thought no

one could recognize me

ika:

maybe it was ikaa devi or something like that

ika:

please help me :(

ika:

I'm from Georgia

ika:

Tbilisi

ika:

and I googled some zipcodes from massachusetss and filled one randomly

i have located the account for BRAZZERS with premium and Mofos. All i
m seeing since is Vendo is the initial amount the 1.00USD trial. The best
Nikolas:
that i will do is to cancel the accoint and i will give you VENDO'S contact
information

7:32:19
a.m.
7:32:33
a.m.
7:33:03
a.m.
7:33:13
a.m.
7:33:21
a.m.

7:34:15
a.m.

7:34:31
a.m.
7:34:35
a.m.
7:34:39
a.m.
7:34:43
a.m.
7:34:43
a.m.
7:34:48
a.m.
7:34:51
a.m.
7:34:53
a.m.
7:34:54
a.m.
7:34:55
a.m.
7:34:59
a.m.
7:35:13
a.m.
7:35:17
a.m.

ika:

could you please explain to me what Vendo is

ika:

and why is vendo charging my account?

Nikolas: VENOD is the billing company

Nikolas: It was explained on the sign up that the account tho is for 2 days,
Nikolas: if not cancelled that will convert to a monthly subscription
Greetings , In order to cancel you will have to contact VENDO North
America 1-877-777-3758 Australia 1800147421 Ireland 800760185 South
Africa 0800999582 United Kingdom 08000513753 International Contact
Number: +(44) 208 81 97 270 Alternative Contact Number: +(31) 30 607
Nikolas:
46 63 Email: support@vendoservices.com Support page: <a
href="http://www.vendostore.com/requests/create" target="_blank"
class="iwc-message-link">www.vendostore.com/requests/create</a>
Thank you Nikolas Probiller
ika:

then

ika:

could you please

ika:

cancel

ika:

my account

Nikolas: i did already

Nikolas: bt you will have to contact VENDO as well
ika:

and will it be charged

your account has been cancelled , No further charges will follow, also an
email was send to you confirming the cancelation
Is there anything else I might be able to assist you with, or any other
Nikolas:
questions you may have about your account?
Nikolas:

ika:

anymore?

Nikolas: no more charges

ika:

okey then I will contact vendo thanks then

Nikolas: Thank you for contacting Probiller Support, if you have any other
questions or concerns please don't hesitate to contact us, and remember to

ask for me Nikolas ext. 1127! Please comment on our service at <a
href="http://www.facebook.com/mbiprobiller" target="_blank"
class="iwc-message-link">www.facebook.com/mbiprobiller</a>
7:35:17
Probiller
Agent has left the conversation
a.m.
Support:
Print
*Some links may not be valid after the chat ends.