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Surname: 2
During his working experience in the department, Mr. Charles has acquired the necessary skills,
participated in the implementation of various policies and contributed towards making of
essential decisions regarding the community. These factors have largely contributed towards his
promotion throughout different levels in the public service sector where he now serves as the
commissioner. During the interview, Mr. Charles shared essential information that facilitated in
the arrival of my conclusion based on the problems facing our community.
Summary
According to Mr. Charles, serving in the public sector requires a set of values necessary
for achieving success both at a personal level and organizational level. Some of the values he
highlighted include accountability wherein serving the people, and the officials manage the
resources of the people in the community. Therefore, the public expects them to conduct their
services diligently with equality and fairness. Besides, the officials should portray transparency
in their activities in a way that ensures that they operate in agreement with the perception of the
public on the right thing. Most importantly, Mr. Charles elaborated on the allegations regarding
the misappropriation of public funds through clarification on the desired outcome (Menzel, 351).
For instance, he illustrated a case where the construction of a public dispensary drew mixed
reactions from the public on the how the project was conducted. Some of the people indicated
that the officials used the funds for their personal benefits while others thought the project
deserved more resources as opposed to the expectations of the public. However, he stated that the
completion of such projects requires due diligence in acquiring the resources which take time.
While responding to my questions, Mr. Charles seemed calm and composed as he explained the
facts regarding the requirements of his job description. He also demonstrated vast knowledge in
the public services activities since he has served in the department for more than decade.
Surname: 3
Conclusion
The public sector requires a range of values that facilitate in making decisions,
performing tasks and management of public resources. The interview with Mr. Charles brought
out significant elements that portray the importance of ethical issues in making decisions based
on the perception of the people on what seems right. Most importantly, the interview highlighted
some essential values necessary for the achievement of the public sector objectives. Some of
these values include transparency which serves the purpose of availing of the required
information to the public. Secondly, accountability ensures that government officials comply
with the standards of professionalism in their workplaces (Menzel, 363). These officials should
also incorporate a code of ethics in the aim to function efficiently. These should be coupled with
professionalism ion making considerations of the nature of the positions in public administration.
Works Cited
Menzel, Donald C. "Research on Ethics and Integrity in Public Administration: Moving
Forward, Looking Back." Public Integrity 17.4 (2015): 343-370. Print.