Documente Academic
Documente Profesional
Documente Cultură
MARKETING
PROJECT
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BAF-07-60
BAF-07-14
BAF-07-39
BAF-07-34
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BAF-07-17
BAF-07-18
Instructor:
Mr. Khurram Javed Paracha
Executive Summary
Report is the practical part of the theoretical subject
marketing of our BS Accounting & Finance (Hons) Program.
The sole objective is to familiarize the students with the
practical manipulation of business organization. This report
has been written to know about the causes that lead to the
launching new Product.
In the first phase of the report there is the general introduction about
the New
Product Development.
In the next part; we took into account the objectives that are
behind this. We illustrate the objective one by one according to
their priority. To understand and specify the objectives is
necessary to understand the variable, which affect this issue.
We define only the key variable. After this we collect the data
from diferent sources and analyze it, interpret it, and show the
diagrammatical representation for easy understanding. More
over this we make some conclusion and ofer our suggestions
for improvements with some limitations that we face. In the
next phase the feasibility report of A.G Detergent with the
SWOT analysis, target market, market segmentation and the
detail of 7ps of marketing mix etc.
Authors
Acknowledgment
We are very thankful to Almighty Allah who has all the powers in the world
and who also give us power to perform the assigned task, which otherwise
we can't perform.
We are also very thankful to our parents. We are very thankful to our
honorable instructor Mr. Khurram Javed Paracha for providing us with such
an opportunity to explore the practical aspects of the Marketing that refined
our theoretical concepts and would help us in the practical field.
We are also thankful to all of our respondents especially Mr. Allah Ditta who
co-operated with us in conducting the research and sorting out the cause of
the problem. We are especially thankful to our class fellows who help us
from every aspect.
Table of Contents
Introduction
Major Stages in New-Product Development
Idea generation ...
Idea screening .....
Concept Development and Testing
Product Idea ....
Product Concept .....
Product Image..
Marketing strategy development
Business analysis.
Test marketing.
Commercialization...
Key success factors in New Product Development
Operating Philosophy..
Organization Structure.
The Experience Effect..
Management Style ...
The Product Life C ycle
Product development .
Introduction ...
Growth ...
Maturity..
Decline ...
New-Product Failures
1.
2.
3.
4.
5.
PRICING
Pricing Objective
Profit oriented goal ..
Sale oriented goal .
Maintain & increase market share ...
Status Quo goals
Pricing Decision
Cost-orientated ..
Demand-orientated
Competitor-orientated
Pricing Strategies
Market Skimming
Penetration Pricing ..
Value Pricing ...
Going Rate (Price Leadership) .....
Captive Product Pricing ...
Product-bundle pricing
Promotional pricing .
Geographical Pricing
Contribution Pricing .
Pricing
Variations...
Premium Pricing
Te n wa ys to inc re a s e pric e s wit ho ut inc re a s ing pr ic e
Introduction
What is a new product?
Innovative products
Cost reduction new product that provide similar performance at lower cost
New to the world high definition TV, iPod, flat screen TV, Probiotic Ice Cream
To defeat rivals
OR
Development of original products
Product improvements
Product modifications
New brands through the firms own R & D efforts
OR
New product development is a process which is designed to develop,
test and consider the viability of products which are new to the market in
order to ensure the Growth or survival of the organization.
www.techshristi.com
Major
Stages in NPD
IDEA GENERATION
Idea Generation is the Systematic Search for New Product Ideas Obtained
Internally From Employees and Also From:
Ideas for new products can be obtained from basic research using a
SWOT analysis (OPPORTUNITY ANALYSIS), Market and consumer
trends, company's R&D department, competitors, focus groups, employees,
salespeople, corporate spies.
IDEA SCREENING
Many companies have systems for rating and screening ideas which estimate:
Market Size
Product Price
Development Time & Costs
Manufacturing Costs
Rate of Return
OR
The screeners must ask these questions:
Will the customer in the target market benefit from the product?
What is the size and growth forecasts of the market segment/target
market? What is the current or expected competitive pressure for the
product idea? What are the industry sales and market trends the product
idea is based on? Is it technically feasible to manufacture the product?
Will the product be profitable when manufactured and delivered to the
customer at the target price?
Then, the idea is evaluated against a set of general company criteria.
Product Idea: idea for a possible product that the company can see
itself offering.
Product Concept: detailed version of the idea stated in
meaningful consumer terms.
Product Image: the way consumers perceive an actual or potential product.
Purposes of Concept Testing
Describes Overall
Describes the long-run sales and profit goals and marketingmix strategy over time
Business Analysis
SWOT
This is used to help focus activities into areas of strength and where
the greatest opportunities lie. This is used to identify the dangers that
take the form of weaknesses and both internal and external threats.
The four attributes of SWOT
Strengths - What are the advantages? What is currently done
well? Weaknesses - What could be improved? What is done
badly? Opportunities - What good opportunities face the
organization? Threats - What obstacles does the organization
face?
Test Marketing
Involves placing a product for sale in one or more
selected areas
In this we also
Produce a physical prototype or mock-up
Test the product (and its packaging) in typical usage situations
Conduct focus group customer interviews or introduce at trade
show Make adjustments where necessary
Produce an initial run of the product and sell it in a test market area
to determine customer acceptance
Commercialization
Considered post-New Product
Development
in NPD
Operating Philosophy
Organization Structure
The Experience Effect
Management Style
Operating Philosophy
Management Style
Introduction
The product often fail because faulty of product idea. A good idea can
revolutionize the market but a bad idea may prove bitter to the firm or it
may backfire
Eg: Polar industries in 1991 launched "COOL CATS" fan -decorated
with cartoon characters meant primarily for children. The fan was priced at
premium; the idea was that children's were increasingly becoming
influencers in purchase decisions and to attract the kids with the cartoon
creatures and to position the product exclusively for kids. The product
failed miserably in spite of its huge advertising budget because when the
fan was put on it didn't have any color effect and the customer did not
justify its premium price.
Distribution related problems
The new product fails if the product is unable to meet the channel
requirements. While developing the product the channel requirements
must be given adequate consideration.
Eg: when NESTLE launched its new chocolates the product and
promotion was ok but the product failed in the distribution side because
the company stipulated the product to be stored in refrigerators.
The product faced two problems in the distribution side because it
meant excluding a number of retail outlets as they didn't have this
facility and secondly the chocolate was not picked by the customers as it
was not
seen upfront in the retail shops. Finally Nestle had to reformulate the
product according to channel requirements.
Poor timing of launch
Too early or late entry into the market is a common cause of failure.
Kinetic Merlin was launched in pune in 1991.It was a 3 in 1 set consisting
of a color television, a stereo with detachable speakers and a home
computer. The product was targeted at the Indian consumers who are fond
of sophisticated gadgets to immediately adopt such an innovative idea but
in reality the idea was too advanced for the customers to digest at that time
because they were not exposed to such type of products before.
Improper Positioning
Pricing
Pricing objectives should flow from and be consistent with
corporate and marketing objectives and the overall company mission these
objectives should be started explicitly because they directly affect pricing
polices and the methods used to be set)
Objectives
Profit Oriented profit goals may be set for the short or long term
.Accompany may select one of two profit oriented goals for its
pricing policy
To achieve a target returns
Sale Oriented
In some companies managements pricing is focused on sales
volume. The pricing goal may be to increase sales volume or to maintain or
increase the firm's market share
To Increase Sale Volume
This pricing goal of increasing sales volume .The pricing goal may
be to increase volume or to maintain or increase the firm's market share.
To maintain or increase
Most industries today are not growing much if t all and have excess
production capacity. Many firms need added and to utilize their
production capacity more fully and, in turn, gain economics of scale and
better profits
Market share
Many organization seek to gain same specific share % of a market
.The advantage of a market-share price object is that its force a managers
to pay attention to the performance of the competitions. It is usually easier
to measure an argumentation market share than to determine if profit are
buying maximized since market share is a relation measure it is often the
preferred measurement of an argument competitive
E.g.
McDonald,
Coca-Cola
Pepsi
Factors
Prices
Marketing Objectives
Survival
Low Prices to Cover Variable Costs and Some Fixed Costs to Stay in Business
Current Profit Maximization
Choose the Price that Produces the Maximum Current Profit, Cash Flow or ROI
Market Share Leadership
Low as Possible Prices to Become the Market Share Leader
Product Quality Leadership
High Prices to Cover Higher Performance Quality
Cost
Total Costs
Sum of the Fixed and Variable Costs for a Given Level of Production
Fixed Costs (Overhead)
Competition-Based Pricing
Pricing Strategies
Setting the price steps between various products in a product line, based on cost
differences between the products, customer evaluations of the different
features and the competitors pricing
Importance of Setting Prices
Setting the proper price point is instrumental in attracting your target
customer.
Some customers are willing to pay more for a product as long as they feel
they are getting value for their Money.
Most customers however are price-sensitive and are always seeking the
lowest possible price.
The objective with skimming is to skim off customers who are willing to
pay more to have the product sooner; prices are lowered later when demand
from the early adopters falls
The success of a price-skimming strategy is largely dependent on the
inelasticity of demand for the product either by the market as a whole, or by
certain market segments
Penetration Pricing
Price set to penetrate the market
Value Pricing
Psychological Pricing
Product-bundle pricing
Promotional pricing
BOGOF e.g. toothpaste, soups, etc
Geographical pricing
Different prices for customers in different
parts of the world
Pricing variations
of-peak pricing, early booking discounts, etc
Premium pricing
Uses a high price, but gives a good
product/service exchange
A.G Detergent
Idea Generation
New product that we are going to launch is an Anti Germ detergent. The idea
behind this product is that people are very much health conscious and are aware of the
importance of germ prevention. Recently we were conducting a research on brand
preferences in soaps. Our survey based research showed that most people prefer antibacterial soap over other soaps for health reasons. Many people think that Germ
Killing ability is one of the core benefits of soaps.
Market Research
This research triggered the idea that if most people prefer to keep skin germ
free, than it is their latent demand to have a product that keeps there towels, clothes,
bed- sheets etc. germ free. Than we conducted another survey asking people that if we
introduce an anti-germ detergent whether they would purchase it. 80% people said that
they will surely purchase it. Most of them were enthusiastic about the idea of this new
product. This argument convinced them that anti-bacterial soap cannot help to achieve
the goal of germ-free, healthy living. To be truly germ-free you have to keep your
immediate surroundings hygienically clean.
Most of the germs that our body catches come from our contact with clothes,
bed sheets, curtains, pillows and most importantly towels. Towels are made of
materials that are especially receptive to germs. Towels provide suitable place for
germs and their reproduction.Anti-bacterial soaps can kill germs from our body but
when we use towels to dry our body, millions of germs living on it transfers to our body
and hands making us again Germy.
Geographically
We are dividing the market into major and small cities. Initially, we are
targeting only the big cities like
Karachi
Lahore
Islamabad
Multan
Faisalabad
Demographic Segmentation
We are dividing consumers into 3 classes on the basis of their Income.
Upper Class
Middle Class
Lower Class
But we are targeting the only the upper and middle class
Psychographic Segmentation
We are dividing consumers into these
groups: Innovators
Thinkers
Achievers
These all will buy our product.
Marketing Mix
Now we discuss in terms of marketing mix ----- the set of controllable
marketing tools i.e. product, price, place and promotion, which are blended to produce
the desired response in the target market.
Product
Brand Name
Quality
Features
Packaging
Price
st
Place
Initially, we will make this product available at all departmental stores and
superstores. Once the product gets off to a good start availability will be increased
to other cities and small shops.
Promotion
There will be extensive promotion for the product. All our promotion effort s
will be to persuade people to buy anti-bacterial detergent powder.
We will not have to spend money on creating awareness of the importance of
germ prevention, because the general awareness has been created by anti-bacterial
soap industry.
We will mainly use 3 media type.
1. Electronic Media
2. Print Media
3. Outdoor media
Electronic Media
We will make persuasive commercials and infomercials about our product in
Doctors will be shown explaining importance of Germ-free towels and clothing and
hence the importance of Anti Germ as an anti-bacterial detergent. These Ads will
be presented on TV, RADIO and INTERNET.
Print Media
Ads would be placed especially on women digests and weekly magazines in
which details of the benefits of the product for consumers will be discussed
persuasively.
Out-door Media
The portraits from the TV ad will be placed on bill boards on
centralized locations.