IManager U2000 Single-Server System Software Installation and Commissioning Guide (Windows 7) V1.0

iManager U2000 Unified Network Management
System
V100R009C00
Single-Server System Software

Installation and Commissioning
Guide (Windows 7)
Issue
01
Date
2015-03-25
HUAWEI TECHNOLOGIES CO., LTD.
Copyright Huawei Technologies Co., Ltd. 2015. All rights reserved.

No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei
and the customer. All or part of the products, services and features described in this document may not
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statements, information, and recommendations in this document are provided "AS IS" without
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The information in this document is subject to change without notice. Every effort has been made in
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Huawei Technologies Co., Ltd.

Address:
Huawei Industrial Base

Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:
http://www.huawei.com
Email:
support@huawei.com
Issue 01 (2015-03-25)
Huawei Proprietary and Confidential

Copyright Huawei Technologies Co.,
Ltd.
iManager U2000 Unified Network Management System

Single-Server System Software Installation and
Commissioning Guide (Windows 7)
About This Document
About This Document

Related Version
The following table lists the product version related to this document.
Product Name
Version
iManager U2000
V100R009C00
Intended Audience
This document describes how to install the U2000 and obtain the reference information
required during the installation.
This document is intended for:
Technical support engineers
Maintenance engineers
Installation and commissioning engineers
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Indicates an imminently hazardous situation which, if not
avoided, will result in death or serious injury.
Indicates a potentially hazardous situation which, if not
avoided, could result in death or serious injury.
avoided, may result in minor or moderate injury.
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ii

Symbol
About This Document
Description
avoided, could result in equipment damage, data loss,
performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to personal
injury.
Calls attention to important information, best practices and
tips.
NOTE is used to address information not related to personal
injury, equipment damage, and environment deterioration.
Command Conventions
The command conventions that may be found in this document are defined as follows.
Convention
Description
Boldface
The keywords of a command line are in boldface.
Italic
Command arguments are in italics.
[]
Items (keywords or arguments) in brackets [ ] are optional.
{ x | y | ... }
Optional items are grouped in braces and separated by vertical

bars. One item is selected.
[ x | y | ... ]
Optional items are grouped in brackets and separated by

vertical bars. One item is selected or no item is selected.
{ x | y | ... }*
Optional items are grouped in braces and separated by vertical

bars. A minimum of one item or a maximum of all items can
be selected.
[ x | y | ... ]*
Optional items are grouped in brackets and separated by

vertical bars. Several items or no item can be selected.
GUI Conventions
The GUI conventions that may be found in this document are defined as follows.
Convention
Description
Boldface
Buttons, menus, parameters, tabs, window, and dialog titles are

in boldface. For example, click OK.
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iii

About This Document
Convention
Description
>
Multi-level menus are in boldface and separated by the ">"

signs. For example, choose File > Create > Folder.
Change History
Updates between document issues are cumulative. Therefore, the latest document issue
contains all updates made in previous issues.
Changes in Issue 01 (2015-03-25) Based on Product Version V100R009C00

Initial release.
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Contents
Contents
About This Document .................................................................................................................... ii
1 Installation Overview................................................................................................................... 1
1.1 Installation Solution Overview ..................................................................................................................................... 1
1.2 Terms ............................................................................................................................................................................ 1
1.3 Restrictions on Installation and Commissioning .......................................................................................................... 2
2 Installation and Commissioning Process ................................................................................. 3

3 Installing the U2000 ...................................................................................................................... 6
3.1 Configuration Requirements ......................................................................................................................................... 7
3.2 Networking Structure .................................................................................................................................................... 8
3.3 Collecting Installation Information ............................................................................................................................... 9
3.4 Checking Required Software ...................................................................................................................................... 13
3.5 Checking Hardware Connections ............................................................................................................................... 16
3.6 Applying for a U2000 License .................................................................................................................................... 17
4 Powering On a Server................................................................................................................. 19
5 Installing Windows 7 OS........................................................................................................... 20
5.1 Precautions.................................................................................................................................................................. 20
5.2 Verifying OS Installation ............................................................................................................................................ 21
6 Installing the Security Hardening Software for Windows OS .......................................... 22

7 Installing the U2000 Server ....................................................................................................... 24
7.1 Obtaining Installation Software .................................................................................................................................. 24
7.2 Pre-installation Check (Windows 7) ........................................................................................................................... 26
7.3 Starting the U2000 Installation Program .................................................................................................................... 27
7.4 Loading a U2000 License ........................................................................................................................................... 33
7.5 Verifying the U2000 Server Installation ..................................................................................................................... 35
7.5.1 Starting the U2000 Server(Windows 7 workstation) ............................................................................................... 35
7.5.2 Checking Environment Variables............................................................................................................................. 38
7.5.3 Checking the U2000 Version ................................................................................................................................... 39
7.6 Handling the Failure to Install the U2000 Server Software ........................................................................................ 40
A FAQs ............................................................................................................................................. 42
A.1 Windows OS .............................................................................................................................................................. 42
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Contents
A.1.1 How to Change the IP Address of the Single-Server System (Windows 7) ............................................................ 43
A.1.2 Changing the Password of the MSuite .................................................................................................................... 45
A.1.3 Logging In to the MSuite Client ............................................................................................................................. 46
A.1.4 Updating Network Configurations .......................................................................................................................... 47
A.1.5 How to Add a Static Route ...................................................................................................................................... 48
A.1.6 How to Convert the File System Type to NTFS ..................................................................................................... 48
A.1.7 How to Change the Password of the OS Administrator .......................................................................................... 49
A.1.8 How to Configure the Remote Login to the Windows OS ...................................................................................... 49
A.1.9 How to Forcibly End a Process ............................................................................................................................... 50
A.1.10 How to Configure the FTP, SFTP or TFTP Service on Windows OS ................................................................... 50
A.1.11 How to Set the Virtual Memory to the System Managed Size .............................................................................. 55
A.1.12 How to Query the Type of a Windows OS ............................................................................................................ 55
A.1.13 How to Log In to the CLI on Windows................................................................................................................. 56
A.1.14 How to Shut Down Automatic Update of the Windows OS ................................................................................. 56
A.1.15 How to Partition Disks on Windows 7 Without Loss ............................................................................................ 56
A.2 SQL Server Database ................................................................................................................................................. 57
A.2.1 How to Check Whether the SQL Server Database Has Been Installed ................................................................... 58
A.2.2 How to Shut Down the SQL Server Database ........................................................................................................ 58
A.2.3 How to Start the SQL Server Database ................................................................................................................... 58
A.2.4 How to Solve the Problem That the Password of User sa Is Forgotten ................................................................... 59
A.2.5 How to Check Whether the SQL Server Database Can Be Sorted in Binary Mode ............................................... 60
A.2.6 How to Change the NMS Database Sorting Mode to Binary .................................................................................. 61
A.2.7 How to Manually Uninstall the Microsoft SQL Server Database ........................................................................... 62
A.2.8 How to Check the Name of the SQL Server Database Server ................................................................................ 64
A.3 U2000 System ............................................................................................................................................................ 64
A.3.1 How to Verify That the Processes of the U2000 Single-Server System Are Running on Windows ....................... 65
A.3.2 How to Start the Processes of the U2000 Single-Server System on Windows ....................................................... 66
A.3.3 How to End the Processes of the U2000 Single-Server System on Windows ........................................................ 66
A.3.4 How to Resolve the Problem Wherein the Message "PATH environment's length is too long" Is Displayed During
Installation ........................................................................................................................................................................ 67
A.3.5 How to Determine Which Types of Software Are Preinstalled ............................................................................... 68
A.3.6 Which Installation Packages Are Required for U2000 Installation ......................................................................... 68
A.3.7 How to Process the Message Displayed During Installation of the U2000, Indicating That a Suspended File Has
Been Created..................................................................................................................................................................... 70
A.3.8 How to Resolve the Problem that the Database Installation File Is Not Found During Installation ....................... 71
A.3.9 Failure to Connect to the Database When the Progress Bar for File Copy Reaches 80% During Installation of the
U2000 Server Software ..................................................................................................................................................... 71
A.3.10 How to Handle the Problem Wherein the System Displays a Message Indicating That the Client Installation
Packages and Basic Packages Cannot Exist at the Same Time During Decompression ................................................... 71
A.3.11 How to Check Downloaded Software Packages by Using MD5 Software ........................................................... 72
A.3.12 How to Set the Communication Mode on the U2000 server for the Single-Server System (Windows) ............... 73
A.3.13 How to Resolve the Problem that the License Does Not Take Effect ................................................................... 74
A.3.14 How to Confirm the Encoding Format of the U2000 License File ....................................................................... 75
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Contents
A.3.15 Failure to Log In to the U2000 Server from a U2000 Client ................................................................................ 75
A.3.16 Invalid License ...................................................................................................................................................... 78
A.3.17 How to Rectify the Failure to Open the CAU Download Web Page Because the Port Is Used ............................ 78
A.3.18 How to Solve the Problem Where the U2000 Server Fails to Be Installed Due to a Network Issue .................... 79
A.3.19 How to Restore the HWENGR Directory Which Is Misoperated on Windows OS(Windows) ............................ 79
A.3.20 How to Solve the Problem Where the U2000 Fails to Receive Alarms on Windows 7 OS .................................. 80
Glossary and Abbreviations ........................................................................................................ 89
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1 Installation Overview
Installation Overview
This section explains the installation solution, the terms and restrictions involved with
installing the U2000 on Windows 7.
1.1 Installation Solution Overview
CAUTION
To ensure proper network management and service configuration using the U2000, perform
commissioning after the U2000 is installed. For more information, see the U2000
Commissioning Guide.
Servers are pre-installed with software from Huawei and can be commissioned immediately.
If servers are purchased from other suppliers, install software according to the U2000
deployment.
The U2000 can be installed in the following systems:
Windows 7 Single-server system
1.2 Terms
To ensure the U2000 install successfully, definitions for terms as used in this document before
introducing the U2000 scheme:
Server: A server can refer to either hardware or software. In the client/server structure, a
server refers to the server program. The term refers to hardware when used in reference
to a computer where a server program runs.
Workstation: A workstation refers to a high-end microcomputer equipped with a large

and high-resolution monitor, and large-capacity memory and hard disks. The workstation
has powerful functions of processing information, such as images, and network
connection functions.
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1 Installation Overview
NOTE
High-performance and cost-effective workstations always replace servers to serve the enterprise network.
Servers in this document refer to workstations unless otherwise specified. This complies with the
description in the U2000 Single-Server System Software Installation Guide (Windows).
Server and host: A server functions the same as a host. Generally, a server or host refers
to the computer where services run in a Windows OS.
Component: Refers to a functional unit of software that you can select to install. A
component can consist of multiple deployment packages.
Deployment package: Refers to a software unit that is deployed on a computer.

Deployment packages are classified into the following types:
System single-instance: These types of deployment packages can be installed on only

one server and each component can be deployed with only one instance.
Single-server single-instance: These types of deployment packages can be installed

on multiple servers and each component can be deployed with only one instance on
each server.
Single-server multi-instance: These types of deployment packages can be installed on

multiple servers and each component can be deployed with multiple instances on
each server.
Instance: It is a physical process that appears after the deployment package is deployed.
You can add the instance during the installation of the U2000, or add the instance
through the MSuite after the U2000 is installed.
NOTE
Generally, instances have relevant databases and processes. Some instances that have only processes use
the databases of other instances. Instance names are irrelevant with process names. You can change
instance names by using the MSuite.
1.3 Restrictions on Installation and Commissioning

You must learn the restrictions of the U2000 during the U2000 installation and
commissioning.
Read carefully the following restrictions before installation and commissioning:
To prevent program conflict, it is recommended that other unnecessary software not be

installed on the U2000 server.
Only one U2000 can be installed on a server.
The U2000 software can be installed on the OS with either the simplified Chinese
version or English version.
Installing the U2000 server software on Windows XP is not supported.
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2 Installation and Commissioning Process
Installation and Commissioning Process

This section describes the process of installing the U2000 server software. The SQL Server
2008 database software and U2000 server software need to be installed. The pre-installation
schemes and installation scheme are available.
Pre-installation scheme: The OS, patches, and U2000 software are pre-installed on
servers delivered by Huawei. Commission the servers directly.
For more information, see the U2000 Commissioning Guide.
Installation scheme: If servers are purchased from other suppliers, install the U2000
server software according to a U2000 deployment plan. For details, see the associated
part in the manual.
Figure 2-1 shows the installation flowchart for the U2000 software.
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Figure 2-1 Installation flowchart for the single-server system (Windows)
The installation of the U2000 server software includes installing the database software. If the database
has been installed on the system, check whether the database can meet U2000 installation requirements.
If the database does not meet the installation requirements, uninstall and then reinstall it.
Table 2-1 lists the sections for reference and required time to install the single-server system
(Windows 7).
Table 2-1 Description of the installation flowchart
Stage
Installation
Instructions
Section
Time (minutes)
Prepare for installation.
3 Installing the U2000
About 40 minutes
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Stage
Installation
Instructions
Section
Time (minutes)
Install an OS.
5 Installing Windows 7
OS
About 49 minutes
(depending on the server
configuration)
If an OS or patch is not
installed, insert a system
software DVD to complete
the installation.
Install the security

hardening software for
Windows OS.
6 Installing the Security

Hardening Software for
Windows OS
About 10 minutes
Check installation.
7.2 Pre-installation
(Windows 7)
About 20 minutes
Install U2000 server

software. (The
database software is
installed together.)
7.3 Starting the U2000

Installation Program
About 120 minutes

(depending on the server
configuration and the
quantity of components
to be installed)
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Installing the U2000
About This Chapter

Before installing the U2000 server, you need to learn the configuration requirements and
networking structure of the U2000 server, collect installation information, check the software,
hardware, and environment, and apply for U2000 licenses.
3.1 Configuration Requirements
This section describes the configuration requirements on the hardware and software of the
server before installing the U2000.
3.2 Networking Structure
This section describes the networking structure of the single-server system.
3.3 Collecting Installation Information
This section describes how to collect installation information. Before installation, collect
required information, including the host name, IP address, time zone and time, user password,
and Disk Partition Scheme.
3.4 Checking Required Software
This section describes the software required to be checked. Ensure that the required software
is on-hand and meets the installation requirements before installing the U2000.
3.5 Checking Hardware Connections
This section describes how to check hardware installation and cable connections before
installing a U2000. If hardware is improperly installed or cable is improperly connected,
unexpected error may occur during installation of the U2000.
3.6 Applying for a U2000 License
The U2000 license file is used to control the functions and management capabilities of the
U2000. If the license file is unavailable, you cannot log in to the U2000 client, but can log in
to the System Monitor client and the MSuite.
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3.1 Configuration Requirements

This section describes the configuration requirements on the hardware and software of the
server before installing the U2000.
Hardware Configuration
The following table shows the configuration requirements on the hardware for the U2000
server.
Table 3-1 Configuration requirements on the hardware for the U2000 server
Network Scale
PC Server (Windows 7-Supported)
Small-scale network: less

than 2000 equivalent NEs
HP Z230
CPU: Xeon E3-1225 4 Core 3.20 GHz or above
Memory: 16 GB or above
Hard disk: 1 TB or above
The preceding table shows the recommended delivery configuration. The compatible configuration
varies according to managed NEs and network size. For details, see chapter Management
Capabilities of the U2000 on Different Hardware Platforms in the U2000 Planning Guide.
If this manual is required, download the manual from http://support.huawei.com/enterprise.
For the incompatible servers with non-recommended configurations, you do not need to ensure that
the U2000 can be properly installed, deployed, and operated on servers whose configurations are not
compatible and recommended.
Software Configuration
The following table shows the configuration requirements on the software for the U2000
server.
CAUTION
Installing the U2000 server software on Windows XP is not supported.
Table 3-2 Configuration requirements on the software for the U2000 server
Configuration Item
Typical Configurations
OS
Delivered software platform:
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Windows 7 Professional (64-bit)
Compatible software platform: Windows Server 2008 R2

Standard (64-bit)

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Configuration Item
Typical Configurations
CAUTION
Only a single OS can be installed, and the OS can be installed
only on disk C.
If the OS is different from the OS patch versions on the live
network, reinstalling the OS and patches of the required
version is recommended to ensure that the U2000 runs
properly. Perform the following steps for query the version of a
Windows OS:
Database
Log in to the OS as an administrator.
Right-click Computer and choose Properties from the

shortcut menu.
In the System dialog box, view the value of System type.
Delivered software platform:

MS SQL Server 2008 SP1 Personal
If the Microsoft SQL Server 2008 database is installed on Windows
Server 2008 R2 Standard, the required database is Microsoft SQL
Server 2008 SP1 Standard.
NMS software
U2000 software
Only one U2000 can be installed on a server.
The U2000 software can be installed on the OS with either the
simplified Chinese version or English version.
3.2 Networking Structure

This section describes the networking structure of the single-server system.
Figure 3-1 shows the networking structure of the Windows-based single-server system.
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Figure 3-1 Networking diagram for a Windows-based single-server system
U2000 Client
U2000 Server
Switch
Site
Router
Public network cable

DCN
3.3 Collecting Installation Information

This section describes how to collect installation information. Before installation, collect
required information, including the host name, IP address, time zone and time, user password,
and Disk Partition Scheme.
Complete planning for the information listed in the following tables according to the U2000
Planning Guide. Collect and record the installation information in the tables.
IP Address Planning
The following types of IP addresses need to be planned:
System IP address: This IP address can be used to log in to the server for OS management and
maintenance as well as the U2000 communication, for example, the communication between
the U2000 server and NEs.
Table 3-3 System IP address list
Item
Example
System IP address
129.9.1.1/255.255.255.0/129.9.1.254
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Plan

The IP address is in the format of IP address/subnet mask/gateway.
Planning Principles for IP Addresses are:
The IP addresses must be unique on the network.
The U2000 servers communicate with U2000 clients in the normal state.
You can plan only one IP address for one network interface. It is not allowed to plan or set multiple
IP addresses for the same network interface.
If multiple IP addresses are configured for the same network interface on the server, back up the
current IP address and delete all the IP addresses except the primary IP address. After the U2000 is
installed, add the deleted IP addresses.
Time Zone and Time Planning

Table 3-4 Time zone and time list
Item
Example
Time zone
GMT+08:00
Time
14:00
Plan
User Name and Password Planning
The passwords are examples only. Change the passwords after completing the installation.
The default password indicates the initial password used when the U2000 is installed for the
first time. Production preinstallation indicates the U2000 software has been installed initially.
Table 3-5 User and password list
User
Default
Password
Password Set After

Preinstallation
OS super user
administrator
During OS
installation, a
message will be
displayed asking
you whether to set
the password for
the OS user
administrator.
The recommended
password is
Changeme_123.
Changeme_123
Database
super user sa
Changeme_123
Changeme_123
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Planned
Password
1. The password must meet the

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User
Default
Password
Password Set After

Preinstallation
Planned
Password
following requirements:
The password contains a

minimum of 8 characters and
a maximum of 30 characters.
At least one lower-case letter
At least one upper-case letter
At least one digit
At least one special character

~@#^*()-_+|[{}]:.
/?
Other special characters are
not supported. Do not include
spaces or the following
special characters in
passwords:
<>&`!$\"%'=;,
2. The password cannot be the same

as the user name written in either
the forward or backward format.
Database user
dbuser
None.
The dbuser user
does not have a
default password.
The password of
the dbuser user
must be configured
during U2000
installation.
Changeme_123
1. The password must meet the
following requirements:
The password contains a

minimum of 8 characters and
a maximum of 30 characters.
At least one digit
At least one special character

~@#^*()-_+|[{}]:.
/?
Other special characters are
not supported. Do not include
spaces or the following
special characters in
passwords:
<>&`!$\"%'=;,
2. The password cannot be the same

as the user name written in either
the forward or backward format.
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User
Default
Password
Password Set After

Preinstallation
U2000 user
admin
Changeme_123
Admin_123
Msuite user
admin
You must change

the default
password during
first-time login.
The password for

the U2000
System Monitor
must be the same
as that for the
U2000 client.
Changeme_123
Planned
Password
Changeme_123
Disk Partition Scheme
Partition OS disks according to the recommendations mentioned in the following table. If

disks are not partitioned as planned, for example, the Windows 7 OS is installed in disk D, the
U2000 installation or uninstallation fails.
Table 3-6 Server disk partition list (1TB)
Partition
Size (GB)
Description
Disk C
100
It is used to install the OS.
Disk D
400
It is used to install the U2000 software and database

software.
Disk E
500
It is used to back up data for the U2000.
For details about how to process server disk partition faults, see A.1.15 How to Partition Disks on
Windows 7 Without Loss.
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Installation Path Planning

Table 3-7 Installation path list
Software
Installation Path
Windows 7 OS
C:\
SQL Server 2008

database data
The default installation path is C:\MSSQL2008. It is recommended

that you install the software in D:\MSSQL2008 in practice.
Data File Path
The default path is D:\data. If you want to use another path, click
Browse to select that path. To meet the requirements of long-term
operation, change the path to the disk that has the largest free space
according to the disk partition scheme before the installation.
U2000 software
D:\oss
The installation path, including the installation package path and the U2000 installation path, can
contain only letters, digits, and underscores (_). The installation path cannot contain spaces or brackets;
otherwise, the installation fails.
3.4 Checking Required Software

This section describes the software required to be checked. Ensure that the required software
is on-hand and meets the installation requirements before installing the U2000.
Installation engineers can install the U2000 in either of the following ways:
Using software packages: Required software packages must be on-hand. Only Huawei
engineers have the permissions to download software packages. If the installation using
software packages is required, contact Huawei engineers to obtain software packages.
Using DVDs: Required DVDs must be on-hand. The DVDs are delivered along with the
product.
Using Software Packages

Ensure that the ServerGuide boot disk, windows OS installation DVD and software packages
are on-hand before installing the U2000.
Perform the following operations:
If the Read Me_U2000 Version(English) file exists, read the Read Me_U2000 Version(English) file
before downloading the software packages. The Read Me_U2000 Version(English) file is stored in the
same path as software packages.
1.
Log in to http://support.huawei.com/carrier. Search for U2000 and select iManager

U2000 in the search box on the Software tab and select a desired version.
2.
Select the version to be installed.
3.
Download required software packages listed in Table 3-8. It is recommended that you
use the download tool (for example, NetAnts). If you use Windows Internet Explorer,
some software packages may be renamed automatically after being downloaded to the
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13

local computer. In this case, you must manually change the software package names to
the same as those on the http://support.huawei.com/carrier.
4.
Use the HashMyFiles to verify correctness of the software packages. For details, see
A.3.11 How to Check Downloaded Software Packages by Using MD5 Software
5.
Use the WinRAR tool to decompress the software packages, obtain the WinRAR tool
from http://www.rarlab.com.
The Windows OS can be installed only by using DVDs. Therefore, if you install the
U2000 by using software packages, ensure that the Windows OS installation DVD is
available.
The installation DVD must be kept properly. If it is lost, the customer needs to
purchase it again.
In an installation DVD or installation package, version indicates the detailed version

number of the software.
Table 3-8 Software package list

Software
Medium Name
Description
Windows
DVD-ROM
Windows 7 Professional
(64-bit version)
It must be available. It is used to install

Windows 7.
SetWin
software
U2000version_VPPSetwinV3
00R003C20.zip
Optional. It is used to enhance the

security of Windows system.
Database
software
Microsoft SQL Server

(personal-edition, installed on
Windows 7 OS):

the database.
U2000version_server_sqlserve
r2008_ dbper
_zh_win64_x86.zip
The Windows 7 OS only supports
U2000version_server_sqlserver2
008_dbper_zh_win64_x86.zip.
The standard database
U2000version_server_sqlserver2
008_dbstd_zh_win64_x86.zip is
not supported.
U2000
server
software
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Basic components:
U2000version_server_nmsbas
e_win32_x86.zip

the U2000.
Core components:
U2000version_server_nmscor
e_win32_x86.zip

the U2000.

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Software
Medium Name
Description
Access domain components:

U2000version_server_nmsacc
ess_win32_x86.zip
It is required only if the U2000 needs to

manage Huawei access equipment.
Huawei access equipment includes:
IP domain components:
U2000version_server_nmsip_
win32_x86.zip
Transport domain component:

U2000version_server_nmstran
s_win32_x86.zip
FTTx equipment
MSAN equipment
DSLAM equipment
BITS equipment

manage Huawei IP equipment. Huawei
IP equipment includes:
ATN Series Equipment
Routers
Switches
Metro service equipment
Broadband access equipment
VoIP gateways
Firewalls
Service inspection gateway
SVN equipment
Internet Cache System

manage Huawei transport equipment.
Huawei transport equipment includes:
MSTP equipment
WDM equipment
RTN equipment
PTN equipment
Software packages for the transport and IP
components must be available to manage PTN
6900 series NEs.
ESN tool
software
U2000version_ESN_win32_x
86.zip
The ESN tool is required only when you

apply for the U2000 License before
installing the U2000.
The tool is a software package. It will not be
delivered as a DVD-ROM. After the U2000 is
installed, the ESN tool is available in the
U2000 installation path. Therefore, to apply for
the U2000 license after the U2000 is installed,
use the ESN tool in this path directly.
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Using DVDs
Ensure that the following DVDs are on-hand before installing the U2000 by using DVDs.
Table 3-9 DVD list
Software
Medium Name
Windows OS
DVD-ROM
Windows 7 Professional (64-bit version)
Database software
DVD
Microsoft SQL Server (personal-edition, installed on Windows 7

OS):
U2000version_server_dbper_win64_x86_dvd2
U2000 server
software DVD
U2000version_server_nms_win32_x86_dvd3
U2000 server software include SetWin software package, it is used to
enhance the security of Windows system.
ESN tool software
U2000version_ESN_win32_x86.zip
The ESN tool is required only when you apply for the U2000
License before installing the U2000.
The tool is a software package. It will not be delivered as a DVD-ROM.
After the U2000 is installed, the ESN tool is available in the U2000
installation path. Therefore, to apply for the U2000 license after the U2000
is installed, use the ESN tool in this path directly.
3.5 Checking Hardware Connections

This section describes how to check hardware installation and cable connections before
installing a U2000. If hardware is improperly installed or cable is improperly connected,
unexpected error may occur during installation of the U2000.
Procedure
Step 1 Ensure that the power cables and ground wires for all components are tightly connected and in
good contact and that the polarities are properly placed.
Step 2 Ensure that all cables are bundled and free of visible damage.
Step 3 Check hardware connections and network cables according to the hardware connection
diagram.
Step 4 Check the plugs and sockets.
1.
Ensure that the latches of cable plugs are locked fast.
2.
Ensure that the pins in each socket are complete and in good order. Curved pins may
cause short circuits.
----End
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Follow-up Procedure
Remove unnecessary items from the telecommunications room. The workbench must be neat
and the movable floor must be level and clean.
3.6 Applying for a U2000 License

The U2000 license file is used to control the functions and management capabilities of the
U2000. If the license file is unavailable, you cannot log in to the U2000 client, but can log in
to the System Monitor client and the MSuite.
Context
The license file is not delivered to customers along with a U2000 installation DVD.
Contact Huawei engineers to apply for a license according to the contract number and
the equipment serial number (ESN) of the U2000 server.
An ESN is a string consisting of 40-digit numerals or letters obtained through encrypted

calculation on the MAC addresses of the U2000 server network interface. The number of
ESNs is the same as the number of MAC addresses on the U2000 server. The ESN for
the USB interface of the IMM is also contained in the echo information. To avoid
applying for a new license due to replacing certain network interface cards (NICs), save
all the ESNs to ensure proper use of the U2000 license.
A license needs to be bound to an ESN of the server. If an ESN is changed because an

NIC or server is replaced, contact Huawei technical support engineers to apply for a new
U2000 license.
Procedure
Step 1 Obtain the contract number.
Step 2 View ESNs.
If the U2000 has been installed, using the ESN tool of the U2000 to view the ESN is recommended.
The directory of ESN tool of the U2000 is %IMAP_ROOT%\platform\bin. In the preceding
directories, %IMAP_ROOT% represents the installation directory of the U2000. Example:
D:\oss\server.
Mode 1: View the ESN using the ESN tool of the NMS after installing the U2000.
On Windows, perform the following steps to obtain ESNs:
1.
Choose Start > Run.
In the Run dialog box, enter cmd. A command line interface (CLI) is displayed.
Run the following commands:

>esn
A message similar to the following will be displayed:

ESN0:EBB74B99612CEDC82AD0A59886EC5018CE44DDD4
ESN1:BDA706C825FE0543DC028209778AA66396545412
ESN2:E1B00EEF6947DD95687AA5C608B72ACC532AB2BD
ESN3:F72F9EC08AEE78AA05A42EFD7BFD89F5E03139C4
.....
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Mode 2: Use the ESN tool to generate ESNs before installing the U2000.
You can contact Huawei engineers to obtain ESN tools.

Log in to http://support.huawei.com/carrier. Search for U2000 and select iManager U2000 in the search
box on the Software tab and select a desired version. Download the official ESN tool.
The ESN tool is named U2000version_ESN_win32_x86.zip.
The version indicates the detailed version number of the U2000. Example: V200R014C60SPCxxx.
Decompress the ESN tool package, and then double-click the esn.exe file to view ESNs.
A message similar to the following will be displayed:
ESN0:EBB74B99612CEDC82AD0A59886EC5018CE44DDD4
ESN1:BDA706C825FE0543DC028209778AA66396545412
ESN2:E1B00EEF6947DD95687AA5C608B72ACC532AB2BD
ESN3:F72F9EC08AEE78AA05A42EFD7BFD89F5E03139C4
.....
Step 3 Send the project contract number and the preceding server ESNs to Huawei engineers or a
local Huawei office.
NOTE
Huawei engineers access http://license.huawei.com according to the information you provide to apply
for a license file. For details about how to apply for a license file, see the iManager U2000 License
Instructions archived at http://support.huawei.com.
Step 4 Huawei engineers send the license file to you after obtaining it.
The license file delivered along with the U2000 is in.dat format.
----End
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4 Powering On a Server
Powering On a Server
This section describes how to power on a server and the position of a power button on a
server.
1.
Press the power buttons on the external device and monitor of the server.
2.
Press the power button on the server.
Figure 4-1 highlights the power button on HP Z230 with a blue box.
Figure 4-1 Power button position of the HP Z230 server
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5 Installing Windows 7 OS
Installing Windows 7 OS
About This Chapter

This section describes how to install Windows 7 OS and verify the installation to ensure
proper U2000 installation.
5.1 Precautions
This section describes precautions for installing Windows 7 OS to avoid installation errors.
5.2 Verifying OS Installation
This section describes how to verify OS installation.
5.1 Precautions
This section describes precautions for installing Windows 7 OS to avoid installation errors.
Prerequisites
The OS installation CD-ROM is inserted into the CD drive. When the server is started, press
F1 to enter the BIOS configuration window. Load the default configuration and set the start
order to start the server through the CD drive.
Procedure
Table 5-1 lists key procedures to install the Windows 7 OS.
Table 5-1 Installation precautions
No
GUI Information
Installation Precautions
The system displays a message

prompting you to select the
language.
Three options are displayed: Upgrade,

Custom (advanced), and Help me decide.
Choose Custom (advanced).
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5 Installing Windows 7 OS
No
GUI Information
Installation Precautions

prompting you to determine
where to install the OS.
Set disk partitions. If the disk has been

partitioned, you are advised to cancel the
existing partitioning and re-create partitions.
CAUTION
Select only one OS for the workstation and
install it in drive C.
3

indicating that Windows OS is
being installed.
Wait 15 minutes. The system will

automatically restart after the installation
files are copied.
After Windows 7 is installed,

the OS interface is displayed
automatically.
Installing Windows 7 takes about 40

minutes.

indicating that Country or
region, Time and currency and
Keyboard layout.
Select United States in the Country or

region.
Select English (United States) in the

Time and currency.
Select US in the Keyboard layout.
NOTE
If an installation error occurs and the system fails to return to the preceding step during installation, exit
the installation wizard and re-install the OS.
Step 2 After the Windows OS has been installed, activate the Windows OS.
----End
5.2 Verifying OS Installation

This section describes how to verify OS installation.
Procedure
Step 1 Check the OS version.
1.
Choose Start > Computer.
2.
Right-click Computer and choose Properties.
3.
In the System dialog box, view the computer information.
If the Windows version is Windows 7 Professional, the installation succeeds. Otherwise,

reinstall the OS.
Step 2 Verify that the disk partition and partition sizes meet configuration requirements. For details,
see 3.3 Collecting Installation Information.
----End
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6 Installing the Security Hardening Software for Windows

OS
Installing the Security Hardening

Software for Windows OS
This section describes how to install the security hardening software for Windows OS.
Context
Security hardening is to protect the Windows OS against threats by policy implementation.
Some enabled services, such as file sharing and file access permission on Windows OS lower
the system security. To improve the defense capability of Windows, the U2000 provides the
SetWin tool and hardening policy files for security hardening.
The software can be installed in two ways: from a software package or from an installation
DVD-ROM. To install from a software package, upload the software package to the server.
Installation from a Software Package

1.
2.
Obtain the SetWin software package: U2000version_VPPSetwinV300R003C20.zip. For

details, see section 7.1 Obtaining Installation Software.
CAUTION
The installation path of the SetWin software package cannot contain Chinese characters.
Otherwise, policy files cannot be imported.
3.
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Decompress the software package and run the thirdparty\SetWindows\install.bat script

file. The system automatically installs the software, imports policy files, and backs up
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6 Installing the Security Hardening Software for Windows

OS
CAUTION
After the installation is complete, do not start security hardening. Start the security hardening
only after the U2000 is installed and the U2000 and database are running properly.
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7 Installing the U2000 Server
Installing the U2000 Server
About This Chapter

This section describes how to install the U2000 server, including the pre-installation check,
installation process, installation verification, and handling process when the installation fails.
7.1 Obtaining Installation Software
Ensure that the installation DVD-ROM or software package for the U2000 server and
database is on hand.
7.2 Pre-installation Check (Windows 7)
This section describes the checks that need to be performed before you install the U2000 on
Windows 7.
7.3 Starting the U2000 Installation Program
This section describes how to install U2000 server software.
7.4 Loading a U2000 License
This section describes how to load a U2000 license. Before using a U2000, you must load a
U2000 license.
7.5 Verifying the U2000 Server Installation
After the U2000 server software is installed, verify the installation according to on-site
requirements. Operations including powering on the system and starting the database and
server are optional. For example, if the on-site U2000 server has powered on and the database
has started, skip this step.
7.6 Handling the Failure to Install the U2000 Server Software
This section describes how to handle the failure to install U2000 software. If the U2000
software fails to be installed, you must handle the failure and then reinstall the U2000
software.
7.1 Obtaining Installation Software

Ensure that the installation DVD-ROM or software package for the U2000 server and
database is on hand.
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Context
The U2000 can be installed in two ways: from a software package or from an installation
DVD-ROM. To install from a software package, upload the software package to the server.
Installing from an Installation DVD-ROM

SQL Server personal-edition database (Windows 7):
Installing from a Software Package

Log in to http://support.huawei.com/enterprise.
Choose Support > Software > Enterprise Networking > Network Management > U2000 >
iManager U2000 and select a version as needed.
CAUTION
Database software packages are distinguished using OS languages and bits. Select
database software packages according to OS languages and bits.
Database software packages are distinguished using OS languages and bits.
Download all of the required software packages to the PC. Before downloading the
software packages, ensure that the disk space is sufficient. Disk D is recommended. After
the downloading is complete, use the MD5 to verify correctness of the software packages.
For details, see A.3.11 How to Check Downloaded Software Packages by Using MD5
Software.
Configure the directory in which the software packages are stored on the PC as a Windows
shared directory and copy the software packages to the server. After the uploading is complete,
check whether the software packages on the server have the same sizes as those on the PC.
Double-click WinMD5 1.2.exe to run the WinMD5 and check whether the uploaded software
packages are proper. For details, see A.3.11 How to Check Downloaded Software Packages
by Using MD5 Software.
SQL Server personal-edition (Windows 7):

U2000version_server_sqlserver2008_dbper_zh_win64_x86.zip
Windows 7 (64 bit) supports the installation only of the
U2000version_server_sqlserver2008_dbper_zh_win64_x86.zip, but not that of the
U2000version_server_sqlserver2008_dbstd_zh_win64_x86.zip.
Basic components: U2000version_server_nmsbase_win32_x86.zip
Core components: U2000version_server_nmscore_win32_x86.zip
Access domain components: (Optional, Prepare this component if managing access

equipment): U2000version_server_nmsaccess_win32_x86.zip
IP domain components: (Optional, Prepare these components if managing routers,

switches, or security equipment):
U2000version_server_nmsip_win32_x86.zip
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Transport domain component: (Optional. Prepare this component if managing transport

or PTN equipment): U2000version_server_nmstrans_win32_x86.zip
SetWin software: U2000version_VPPSetwinV300R003C20.zip
(Optional) Prepare this component if security hardening is required for Windows OS.
7.2 Pre-installation Check (Windows 7)

This section describes the checks that need to be performed before you install the U2000 on
Windows 7.
Prerequisites
The U2000 server is powered on.
Procedure
Step 1 Check the OS version.
1.
Right-click Computer on the desktop and choose Properties from the shortcut menu.
2.
In the dialog box that is displayed, click the View basic information about your
computer tab and verify that the OS version is Windows 7 Professional.
Step 2 Verify that the type of Windows 7 is 64 bit. For details, see A.1.12 How to Query the Type of
a Windows OS.
Step 3 Check the disk partition information. For details about the disk partition requirements, see 3.3
Collecting Installation Information".
Step 4 Check whether the database has been installed. If the SQL Server database has not been
installed, the server software automatically installs the SQL Server database.
1.
Choose Start > All Programs.
2.
Check whether the Microsoft SQL Server program exists. If the program exists, the
database has been installed.
If the SQL Server database has been installed, check whether the database is installed in
binary mode. For details, see A.2.5 How to Check Whether the SQL Server Database
Can Be Sorted in Binary Mode."
If the database is not installed in binary mode, the U2000 fails to install. In this case,
manually uninstall the database. For details, see A.2.7 How to Manually Uninstall the
Microsoft SQL Server Database."
3.
Run the following command to check whether the isql command can be executed:
C:\> isql -Usa -SDBSVR
NOTE
DBSVR specifies the database name.
Enter the database sa user password as prompted.

The prompt C:\> varies according to on-site conditions. If the system is logged in to as
the Administrator user, the default prompt is C:\Users\Administrator>. You can run the
cd command to switch the directory. A command example is
C:\Users\Administrator> cd c:\
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The command prompt switches to c:\>.

If 1> is displayed, the database can be accessed. Then, you can run the quit command.
Then, run the quit command.
4.
Run the following command to check whether the bcp command can be executed:
C:\> bcp master..sysdatabases out -Usa -SDBSVR -oD:\test.txt -c

The actual prompt (C:\>) may be different. If you log in as an administrator, the default
prompt is C:\Users\Administrator>. You can run the cd command to switch the
directory. For example, run the following command:

Verify that the test.txt file is generated in disk D and check contents in the file. If
replication data in the test.txt file is displayed as follows, the bcp command can be
executed.
master 1
01 0
65544
1090520064
2003-04-08 09:13:36.390
1900-01-01 00:00:00.000
0
100
c:\MSDATA\MSSQL10.MSSQLSERVER\MSSQL\DATA\master.mdf 655
tempdb 2
01 0
65544
1090520064
2012-06-29 18:28:08.043
1900-01-01 00:00:00.000
0
100
C:\MSSQL2008\MSSQL10.MSSQLSERVER\MSSQL\DATA\tempdb.mdf
655
model
3
01 0
65536
1090519040
2003-04-08 09:13:36.390
1900-01-01 00:00:00.000
0
80
c:\MSDATA\MSSQL10.MSSQLSERVER\MSSQL\DATA\model.mdf
655
msdb 4
01 0
65544
1627390976
2008-07-09 16:46:27.767
1900-01-01
00:00:00.000 0
100 c:\MSDATA\MSSQL10.MSSQLSERVER\MSSQL\DATA\MSDBData.mdf655
5.
If the U2000 has been installed before, ensure that the U2000 database file has been
deleted.
If the database has been installed, uninstall it and then re-install it during the U2000 installation.
----End
7.3 Starting the U2000 Installation Program

This section describes how to install U2000 server software.
Prerequisites
The installation software is on-hand. For details about how to obtain the installation
software, see 7.1 Obtaining Installation Software.
Pre-installation checks have been completed. For details about how to perform
pre-installation checks in Windows Server 2008, see 7.2 Pre-installation Check
(Windows Server 2008).
At least one NIC has been started.
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If the database has been installed, exit the SQL Server enterprise manager before the
U2000 is installed. This operation prevents U2000 installation failures due to database
errors.
Ensure that the system time of the U2000 server is set correctly. If the system time is
incorrect, the SSL authentication will fail and the U2000 cannot be installed. The system
time of the U2000 server is of great importance. Changing the system time during U2000
installation is prohibited.
Ensure that the server system time is correctly set. Stability of the server system time is
critical to the U2000. Do not modify the system time while the system is running.
If the U2000 software has been installed, the client is also installed on the server.
If the SQL Server 2008 has not been installed, the U2000 server software will
automatically install the SQL Server 2008.
Context
Procedure
Step 1 Log in to the Windows OS as an OS user with administrator rights.
The name of the directory where the installation packages are stored can contain only letters,
digits, and underscores (_). The directory name cannot contain spaces, brackets, or Chinese
characters; otherwise, the installation fails.
Step 2 Run the install.bat file to start U2000 installation.
When you run a .bat file on Windows 7, a user account control dialog box may be displayed. In this case,
click Yes to allow the program to change the computer.
Mode 1: Installation with a DVD:

If no database has been installed on the OS, insert a database installation DVD-ROM and copy the
third-party folder to a local directory, such as D:\oss. During installation, a message will be displayed
prompting you for the path for installing the database.
1 Insert a U2000 installation DVD-ROM. Double-click the install.bat file in the root
directory of the installation DVD-ROM.
2 The Set the Installation Environment dialog box will be displayed. Wait 5 to 10
minutes.
Mode 2: Installation with a software package:

1 Decompress all installation packages to the same directory. For example, if your
decompression software is WinRAR, select all installation packages, right-click and
choose Extract Here from the shortcut menu.
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CAUTION
The official website of the WinRAR software is http://www.winrar.com.cn
In addition the decompression software such as WinRAR, you can also use the
decompression tool equipped with the Windows OS. Specifically, select all installation
packages, right-click and choose Extract All from the shortcut menu.
If you install the U2000 server software using the software package, do not obtain or
decompress the client software package. Otherwise, a decompression error will be
reported, preventing you from installing the U2000 server software.
Software packages can be decompressed in a random sequence but must be decompressed

to the partition whose file system type is NTFS. To check whether the file system type of a
partition is NTFS, right-click on the drive and choose Properties from the shortcut menu.
If the file system type is not NTFS, change it to NTFS by following the steps provided in
A.1.6 How to Convert the File System Type to NTFS before decompressing packages
The names of the directories related to software installation (including the directories
where software packages are stored and the directory where the U2000 is installed) allow
only letters, digits, and underscores. Do not use the directories whose names include
spaces, parentheses, or Chinese characters. Otherwise, the installation will fail.
2 Double-click the install.bat file in the installation package path.
3 The dialog box for installing the U2000 MSuite is displayed. Wait 5 to 10 minutes.
The Copyright Notice dialog box will be displayed.
Read the installation license agreement carefully. If you accept the agreement, click the I accept these
terms option button.
Step 3 Click I accept the terms, and click Next to continue. The Select Language dialog box will
be displayed.
Step 4 Select a language, such as English. Click Next. The Select Installation Type dialog box will
be displayed. Select an installation type.
NOTE
Installation by typical network: Choose the desired scenario according to the type of the
equipment to be managed. The U2000 software provides common scenarios. This method is
recommended in situations where the license file is not on hand.
Installation by license: This method is recommended if the license is on hand. This method requires
that the number of instances be 25 or smaller. If the number of instances exceeds 25, do not use this
method to install the U2000. Caution: A commissioning license cannot be used. If such a license
is used, the installation will fail. The encoding format of the U2000 license file must be UNIX, not
DOS. For details about how to confirm the encoding format of the U2000 license file, see A. 3.14
How to Confirm the Encoding Format of the U2000 License File.
Full amount installation: This method installs the U2000 in the transport, IP, and access domains. It
is applicable to scenarios where the U2000 monitors NEs in all domains.
Custom installation: This method is applicable to advanced users familiar with managing the
network and U2000. This method is also recommended if the license file is on-hand and the common
scenarios provided by the U2000 software are insufficient.
Step 5 Click Next, select Automatically configure the OSS license file during the installation.
Step 6 Click Next. The Select Components dialog box is displayed.
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If you select Installation by typical network, the U2000 selects components to be

installed by scenario.
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If you select Transport domain, manually select transport domain components.
If you select Installation by license, the U2000 selects components to be installed by

license file.
If you select Custom installation, select components to be installed based on device

types.
Step 7 Click Next. The Configure Server dialog box will be displayed.
Set the installation path. For example, d:\U2000.
To modify the server, select the server and click Modify. Then, modify server parameters in the dialog
box that is displayed.
If there are multiple IP addresses existing on the server, the system cannot automatically obtain IP
addresses. In this case, modify the server parameters. Specifically, set IP addresses to that for external
communication. Do not enter a loopback address, for example, 127.0.0.1.
The installation path, including the installation package path and the U2000 installation path, can
contain only letters, digits, and underscores (_). The installation path cannot contain spaces or brackets;
otherwise, the installation fails.
If the d:\oss path does not exist, the OK dialog box is displayed. Click Yes to create a d:\oss path.
Step 8 Click Next. The Set Deployment Parameters dialog box will be displayed.
You can modify the number of instances only for single-server multi-instance
components. For details about single-server multi-instance components, see section
"NMS Deployment Package List" in the U2000 Planning Guide.
Due to a port number limit, a maximum of 25 instances are provided for single-server
multi-instance components in the transport domain.
To use the CORBA northbound interface (NBI), XML NBI, SNMP NBI, and
performance text NBI, instances must be added by using the MSuite after installing the
desired NBIs.
Step 9 Click Next. The Configure Database dialog box will be displayed.
If the uploaded and decompressed package involves the transport domain, the Version Style dialog
box is displayed.
The following is an example of the differences between the two styles:
For the Default style, alarms come in the following descending order of severity: Critical, Major,
Minor, and Warning.
For the North American style, alarms come in the following descending order of severity: Critical,
Major, Minor, Not Alarmed, and Not Reported.
Click Next. The Version Timeslot Mode will be displayed.
Select the time slot mode as required, such as Sequential mode. The Sequential mode, a timeslot
numbering policy recommended by the ITU-T.
The following table lists parameters for the database U2000 user and the database server.
Parameter
Settings
Data File Path
Specifies the path for storing data files. The default installation path
is D:\data.
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Parameter
Settings
Please click Browse and change the data file save path. To meet
space requirements for long-term running, changing this path to a
path on another partition (especially the partition with the largest
remaining space) by referring to the disk partition planning before
installation is recommended.
Ensure that the disk for saving data files is not a compact disk. If
the disk is a compact disk, creating an instance database will fail.
Server Address
The server address of the database.
Server Name
The default server name is DBSVR.
Server Port
The default server port is 1433.
Administrator
Password
Enter a password of the database administrator and refer to the

following operations to verify the password.
If the database is installed for the U2000, enter the default

password Changeme_123.
If the database has been installed before the U2000 installation,

and the administrator password meets the following
requirements, enter the database administrator password.
If the database has been installed before the U2000 installation,

and the administrator password does not meet the following
requirements, change the password based on the following
requirements. For details, see A.2.5 How to check Whether the
SQL Server Database Has Been Installed.
The database administrator password must meet the requirements:
The password contains a minimum of 8 characters and a maximum of 30
characters.
The password must contain at least four of the following combinations:
At least one digit
At least one special character ~@#^*-_+[{}]:./?
Other special characters are not supported. Do not include other special
characters, such as ()|<>&`!$\"%'=;,space in passwords.
The password cannot be the same as the user name written in either the
forward or backward format.
If the database has been installed before the U2000 installation and an
incorrect password has been entered, the U2000 will fail to connect to the
database.
The default value is Changeme_123.
OSS Database User

Password
The OSS database user password must meet the requirements:
The password contains a minimum of 8 characters and a

maximum of 30 characters.
The password must contain at least four of the following

combinations:
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Parameter
Settings

At least one digit
Other special characters are not supported. Do not include
other special characters, such as ()|<>&`!$\"%'=;,space in
passwords.
The password cannot be the same as the user name written in

either the forward or backward format.
Set a new password for OSS database user. For example,

Changeme_123.
Plan and enter a new password according to the preceding password rules to
ensure system security. Make a note of your password and keep it in a safe
place. Do not share your password with anyone.
Confirm OSS
Database User
Password
Confirms the DB user password.
Step 10 Set the installation parameters and click Next. The Preinstallation Check dialog box will be
displayed.
If a check item is abnormal, the Next button is unavailable and the installation fails to be
continued. Perform the following operations to solve the issue.
If the remaining space of the OS is insufficient, release the space as required. Click
Retry in the Preinstallation Check dialog box until the check item is displayed
normally.
If the user database is occupied, perform the following operations to solve the issue.
Choose Start > All Programs > Microsoft SQL Server 2008 > Configuration Tools >
SQL Server Configuration Manager, choose SQL Server Services from the
navigation tree, right-click SQL Server (MSSQLSERVER) in the right pane, and then
choose Stop from the shortcut menu to stop the database server. Then, choose Start to
start the database server to ensure that no external user accesses the SQL Server
database.
Click Retry in the Preinstallation Check dialog box until the check item is displayed
normally.
If one item among the database command, database version number, database
environment variable, and database sorting rule is abnormal, uninstall the database and
then install the U2000 again. For details about the method of uninstalling the database,
see A.2.7 How to Manually Uninstall the Microsoft SQL Server Database.
Step 11 Click Next. Verify that the installation information is correct.

Step 12 Click Next. A progress bar will be displayed. The time required for the installation depends
on the number of components to be installed and the server configuration. Wait patiently.
The system will display a prompt indicating that installation was successfully completed.
Step 13 After the preceding settings, click Finish to complete U2000 installation. The Are you sure
you want to restart the operating system now? dialog box will be displayed.
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After the installation, restart the OS and ensure that the services start successfully.
----End
7.4 Loading a U2000 License

This section describes how to load a U2000 license. Before using a U2000, you must load a
U2000 license.
Prerequisites
The OS and database must run properly.

If the database is not started, choose Start > All Programs > Microsoft SQL Server
2008 > Configuration Tools > SQL Server Configuration Manager > SQL Server
Services, right-click SQL Server (MSSQLSERVER) and choose Start to start the
database. If the database has been started, this step is not required.
The processes of the U2000 must be properly started.

If U2000 services have not been started, double-click the U2000 Server shortcut icon on
the desktop or run the startnms.bat file in the %IMAP_ROOT%\platform\bin to start
U2000 services manually.
The U2000 license file must be ready. No space is allowed in a license file name. If any
space exists in a license file name, delete it or change it to an underscore (_).
Procedure
Step 1 Log in to the OS of the server as the administrator user.
The password must be changed during the first login to ensure system security. Change the password in
time, regularly update it, and keep it safe. For details, see A.1.7 How to Change the Password of the OS
Administrator.
Step 2 Load theU2000 license file.

To make both the U2000 commercial and temporary licenses take effect, use the GUI mode.
Method one: Load the license in the GUI.

1.
Copy and paste the authorized license to the server where the U2000 client is installed. If
the U2000 and server are on the same computer, directly copying and pasting the license
file to the %IMAP_ROOT%\etc\conf\license path is prohibited, copy the license file to
another directory.
Do not modify the contents in the license file.
Check whether a temporary license file exists in the %IMAP_ROOT%\etc\conf\license folder. If

the file exists, create a backup folder and then copy and paste the temporary license file to it.
2.
On the OS desktop, double-click the U2000 Client shortcut icon. The Login dialog box
is displayed.
3.
In the Server drop-down list, select the server to be logged in to. Then, set User Name
and Password to the valid values, and click Login. Click Login.
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4.
If you have logged in to the System Monitor before, enter the password for logging in to the System
Monitor.
The initial password of the admin user is Changeme_123 (It is Admin_123 for a U2000 that comes
preinstalled). The password must be changed during the first login to ensure system security. Keep
the password confidential and change it regularly.
Update the U2000 license.
If a message indicating that no license is available is displayed when you log in to the
U2000 client.
(1) In the Confirm dialog box, click Yes. The Open dialog box will be displayed.
(2) In the Open dialog box that is displayed, select the new license file and click
Open. The License Comparison Results dialog box will be displayed.
(3) Click OK.
(4) Click Yes and confirm the loaded license.
(5) Click OK.
If U2000 license is loaded before.

(1) Choose Help > License Management > License Information from the main
menu (traditional style); alternatively, double-click System Management in
Application Center and choose License Management > License Information
from the main menu (application style).
(2) In the License Information dialog box, click Update License.
(3) Select the new license file and click Open.
(4) Click Next.
(5) Select a scenario and perform the associated operations as required:
If Incremental is unavailable, click Next.
If Incremental is available and only the new U2000 license needs to be effective,
select Full and click Next.
If Incremental is available and both the new and in-use U2000 licenses need to be
effective, select Incremental and click Next. If the in-use U2000 license has a
commercial license and a temporary license, the new license will replace the license
of the same type. For example, if the new license is a commercial license, the
commercial license in the in-use U2000 license will be replaced.
(1) Click Finish.
(2) Click Yes and confirm the updated license.
(3) Click Yes to close all windows.
(4) Click Yes to log out of the system.
Method two: Use commands to load the license.

1.
2.
Copy the authorized license file to the U2000 server. Directly copying and pasting the
license file to the %IMAP_ROOT%\etc\conf\license path is prohibited.
Do not modify the contents in the license file.
Check whether a temporary license file exists in the %IMAP_ROOT%\etc\conf\license folder. If

the file exists, create a backup folder and then copy and paste the temporary license file to it.
Update the U2000 license.

a. Log in to the OS of the server.
b. Run the following command to update the U2000 license file:
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> updateLicense -file License_file_name

In the command, License_file_name indicates the combination of an absolute path and a file name. For
example, if the license fine is named license123.dat and stored in d:\, the command to rename the
U2000 license file is > updateLicense -file d:\license123.dat.
If illegible characters are displayed, set the environment variable: FILEIO_LOCAL_CHARSET=1.
Information similar to the following is displayed:

state
new value
no change:
500
no change:
1
no change:
1
1
no change:
1
product
feature
item
name
old value
U2000
COMMON
LSW1CAPA01
Client
500
U2000
COMMON
LSW1CAPA01
Client
U2000
COMMON
LSW1FMCLT01
Alarm Export
U2000
COMMON
LSW1RENOTI01
Client
Are you sure to update the license?(Y/N)
c. Enter Y, and then press Enter.

After the preceding operations are performed, the license file is automatically loaded to
the %IMAP_ROOT%\etc\conf\license path and renamed.
----End
7.5 Verifying the U2000 Server Installation

After the U2000 server software is installed, verify the installation according to on-site
requirements. Operations including powering on the system and starting the database and
server are optional. For example, if the on-site U2000 server has powered on and the database
7.5.1 Starting the U2000 Server(Windows 7 workstation)
The U2000 server can be started in three steps: power on the server safely, start the database,
and start the U2000 server processes.
7.5.2 Checking Environment Variables
This section describes how to check environment variables after the U2000 server software
has been installed.
7.5.3 Checking the U2000 Version
This section describes how to check the U2000 version.
7.5.1 Starting the U2000 Server(Windows 7 workstation)

The U2000 server can be started in three steps: power on the server safely, start the database,
and start the U2000 server processes.
7.5.1.1 Powering On the Server Safely
This section describes how to power on the server in a Windows single-server system safely.
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7.5.1.2 Starting the Database

Successful startup of the database is the prerequisite for starting the U2000. This section
describes how to start the database.
7.5.1.3 Starting the U2000 Server Processes
7.5.1.1 Powering On the Server Safely

The U2000 server needs to be started before users log in to the U2000. This section describes
how to power on the U2000 server in a Windows-based single-server system safely.
Step 1 Press the power buttons on the external device and monitor of the server.
Step 2 Press the power button on the workstation to power it on.
----End
7.5.1.2 Starting the Database

This section describes how to start the database in a Windows single-server system. The
U2000 can start properly only after the database is started.
Prerequisites
The OS has been started.
Context
Generally, the database starts along with the OS.
Procedure
Step 1 Log in to the OS as a user with administrator rights.
Step 2 Choose Start > All Programs > Microsoft SQL Server 2008 > Configuration Tools >
SQL Server Configuration Manager > SQL Server Services.
Step 3 Right-click SQL Server (MSSQLSERVER) and choose Start from the shortcut menu.
----End
Result
In the SQL Server (MSSQLSERVER), if Start is dimmed, Microsoft SQL Server 2008 is
running.
7.5.1.3 Starting the U2000 Server Processes

This section describes how to start the U2000 server processes in a Windows single-server
system. You can log in to the U2000 to manage a network only after starting the U2000 server
processes on the computer on which the U2000 is installed.
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Prerequisites
The OS on the computer on which the U2000 server processes are installed is running
properly, and the database has been started.
Context
Generally, the U2000 server processes start along with the OS.
Only one default NMS user, admin, is provided during U2000 software installation. The
admin user is a U2000 administrator with the highest rights on the U2000 system.
Procedure
Step 2 In the Windows Task Manager dialog box, view the startup information about the U2000
server processes.
If imapmrb.exe, imapwatchdog.exe, imapsysd.exe, imapeventmgr.exe, imap_sysmonitor.exe,
ResourceMonitor.exe, imapsvcd.exe, EmfGnlDevDm.exe, and imapPortTrunkSvc.exe are
displayed in the process list, the U2000 server processes have started.
If the U2000 server processes have not started, choose Start > All Programs > Network
Management System > U2000 Server or click the shortcut icon on the desktop to start the
U2000 server
Starting the U2000 process takes about 3 minutes.
Step 3 Check the running status of every process on the System Monitor client.
Choose Start > All Programs > Network Management System > U2000 System Monitor
or click the shortcut icon on the desktop to start the U2000 System Monitor client.
In the Login dialog box, enter a user name and a password.
Two data transmission modes are available: Common and Security(SSL) (more secure, recommended).
The default data transmission mode is Security(SSL). For details, see section A.3.12 How to Set the
Communication Mode on the U2000 server for the Single-Server System (Windows) to query or change
the communication mode of the server.
The initial password of the admin user is Changeme_123 (It is Admin_123 for a U2000 that comes
preinstalled). The password must be changed during the first login to ensure system security. Keep the
password confidential and change it regularly.
----End
Result
If the U2000 services with the startup type of Automatic have started properly, the
U2000 runs properly.
If some services have not started, select them, right-click, and choose Start the Service
from the shortcut menu.
If the U2000 does not run properly, contact Huawei engineers.
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Follow-up Procedure
The network management system maintenance suite is used for U2000 commissioning,
maintenance, and redeployment. Generally, the MSuite server starts along with the OS.
In the Windows Task Manager dialog box, check whether msdaemon.exe and
msserver.exe are listed.
If the two processes are listed, the MSuite server has started.
If the two processes are not listed, the MSuite server has not started. Navigate to the
D:\oss\engr\engineering directory of U2000 server and double-click startserver.bat
to start the MSuite server.
If you fail to log in to a U2000 client, see A.3.15 Failure to Log In to the U2000 Server
from a U2000 Client to resolve the problem.
The installation is not complete if any of the preceding checks are not passed. For details,
see 7.6 How to Address the U2000 Installation or Uninstallation Failure.
After the U2000 is installed, see the commissioning guide to check whether the NBI
receives messages properly.
CAUTION
After the U2000 is installed, check whether the U2000 can receive alarms. If the U2000
cannot receive alarms, handle this problem by following the pre-warning. For details, see
A.3.20 How to Solve the Problem Where the U2000 Fails to Receive Alarms on Windows 7
OS.
7.5.2 Checking Environment Variables

This section describes how to check environment variables after the U2000 server software
has been installed.
Procedure
Step 1 Right-click Computer and choose Properties from the shortcut menu.
Step 2 Click Advanced system setting and click the Advanced tab.
Step 3 Click Environment Variables. In the dialog box that is displayed, the environment variables
shown in the following table must exist in the system environment variable area.
CAUTION
After the U2000 server software is installed, the following directories will be generated
automatically. Do not delete these directories at random; otherwise, the U2000 server
software cannot be used properly.
D:\oss
C:\OSSENGR
C:\OSSJRE
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Table 7-1 Environment variables used for installing the U2000 server and client
Environment
Variable Name
Value
IMAP_CONFIG_
PATH
D:\oss\server\etc\conf
IMAP_ROOT
D:\oss\server
IMAP_JAVA_HO
ME
C:\OSSJRE\jre_win
IMAP_LOCALE
UTF-8
OSSENGRROOT
C:\OSSENGR
OSSJRE
C:\OSSJRE\jre_win
OSS_ROOT
D:\oss
Path
D:\oss\server\cbb\frame\lib;D:\oss\server\platform\bin;D:\oss\server\
platform\lib;D:\oss\server\platform\lbin;D:\oss\server\3rdTools\bin;D
:\oss\server\3rdTools\lib;D:\oss\server\3rdTools\python\bin;D:\oss\se
rver\3rdTools\python\lib;C:\OSSJRE\jre_win\bin;
PYTHONHOME
D:\oss\server\3rdTools\python
SSL_CERT_FILE
D:\oss\server\conf\certificate\ca_cert.cer
Use the installation of a U2000 in the D:\oss path as an example. If the U2000 server is installed in
another path, the D:\oss path values are different.
Relevant environment variables set for the U2000 engineering directory on disk C must be
consistent with those listed in the preceding table.
The environment variable in the Path folder is the oss core environment variable. If the actual Path
environment variable does not have the preceding information, uninstall and reinstall the U2000. If
the actual Path environment variable has more information than the preceding, ignore the variable
setting because it does not affect the U2000 operation.
----End
7.5.3 Checking the U2000 Version

This section describes how to check the U2000 version.
Procedure
Step 1 Log in to a client.
1.
On the OS desktop, double-click the U2000 Client shortcut icon.
2.
In the dialog box that is displayed, enter a user name and password.
Step 2 Choose Help > About from the main menu. In the About dialog box, check the U2000
version.
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If the U2000 version information contains V100R009C00SPC, the installed U2000

version is correct. Otherwise, reinstall the U2000 version.
----End
7.6 Handling the Failure to Install the U2000 Server

Software
If the U2000 fails to be installed, you need to handle the problem and re-install the U2000.
This section describes how to handle the failure to install the U2000.
Context
Using the uninstall.bat program carried by the U2000 to uninstall software is recommended.
For details, see B Uninstalling the U2000 Server. If this method cannot be used to uninstall
software after installation fails, refer to the following operations:
Procedure
Step 1 End U2000 and MSuite processes.
1.
Navigate to C:\HWENGR\engineering where U2000 software is stored and run the

stopserver.bat script to stop MSuite processes.
On Windows 7, the file name extension ".bat" is hidden by default. In this case, you can view the type of
a file to identify its name extension. When you run a .bat file, the User Account Control dialog box
may be displayed. In this case, click Yes to allow the program to change settings of the computer.
2.
Navigate to the U2000 installation directory (D:\U2000\server\bin), and run the

stopnms.bat script to end U2000 processes.
Step 2 Verify that U2000 processes have been ended successfully.

1.
Press Ctrl+Shift+Esc. The Windows Task Manager dialog box is displayed.
2.
Click the Process tab and ensure that the following processes do not exist in the Task
Manager:
imapmrb.exe
imapwatchdog.exe
imapsysd.exe
imapeventmgr.exe
imap_sysmonitor.exe
ResourceMonitor.exe
imapsvcd.exe
EmfGnlDevDm.exe
imapPortTrunkSvc.exe
Step 3 Press Ctrl+Shift+Esc. The Windows Task Manager dialog box is displayed.
In the Windows Task Manager dialog box, click the Processes tab and check whether the
httpd and tomcat processes exist. If the two processes exist, manually end them.
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SQL Server Configuration Manager > SQL Server Services. In the SQL Server Services
dialog box, right-click SQL Server (MSSQLSERVER) and choose Stop from the shortcut
menu. Then right-click it again and choose Start from the shortcut menu to ensure that no
external users access the Microsoft SQL Server database.
Step 5 Delete database installation files.
1.
Delete the MSSQL2008, MSSQL2008X, and MSDATA sub-directories in the database

installation directory.
2.
Delete the Program files\Microsoft SQL Server sub-directory in OS installation

directory.
3.
Delete the Program files (x86)\Microsoft SQL Server sub-directory in OS installation

directory.
4.
Choose Start > All Programs to check whether the Microsoft SQL Server 2008 icon
exists. If the icon exists, right-click it and choose Delete from the shortcut menu.
Step 6 Delete U2000 installation files.

1.
Delete the U2000 server software installation directory (D:\oss).
2.
Delete the C:\OSSENGR and C:\ OSSJRE directories.
Step 7 Restart the OS, log in to the OS as user administrator, and re-install the U2000.
----End
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FAQs
This section provides answers to the most frequent questions concerning the installation.
A.1 Windows OS
This section provides answers to FAQs about clients installed on Windows OS.
A.2 SQL Server Database
This section describes the FAQs about the SQL Server database.
A.3 U2000 System
This section covers FAQs about the U2000 system.
A.1 Windows OS
This section provides answers to FAQs about clients installed on Windows OS.
A.1.1 How to Change the IP Address of the Single-Server System (Windows 7)
How do I change the IP address of the single-server system (Windows Server 2008)?
A.1.2 Changing the Password of the MSuite
This section describes how to change the password of the MSuite. To ensure the security of
the U2000, change the password of the MSuite immediately and record the password after
installing the U2000 server.
A.1.3 Logging In to the MSuite Client
This section describes how to log in to the MSuite client.
A.1.4 Updating Network Configurations
When a network configuration of the NMS server changes, you need to update the
network configuration so that the IP addresses and host names of the MSuite and server
are synchronized. Otherwise, the system displays a failure message during the login to
the MSuite client.
A.1.5 How to Add a Static Route
A.1.6 How to Convert the File System Type to NTFS
A.1.7 How to Change the Password of the OS Administrator
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A.1.8 How to Configure the Remote Login to the Windows OS

A.1.9 How to Forcibly End a Process
A.1.10 How to Configure the FTP, SFTP or TFTP Service on Windows OS
A.1.11 How to Set the Virtual Memory to the System Managed Size
A.1.12 How to Query the Type of a Windows OS
A.1.13 How to Log In to the CLI on Windows
A.1.14 How to Shut Down Automatic Update of the Windows OS
A.1.15 How to Partition Disks on Windows 7 Without Loss
A.1.1 How to Change the IP Address of the Single-Server System

(Windows 7)
Question
How do I change the IP address of the single-server system (Windows Server 2008)?
Answer
Changing an IP address includes the following major steps:
Shut down the NMS server and all NMS clients, and ensure that the database is running.
Shut down the U2000 MSuite server.
Change the IP address of the U2000 server.
Start the U2000 MSuite server.
Log in to the U2000 MSuite client and synchronize update the network configuration files. If the
network configuration files are not synchronized update, the U2000 fails to start properly.
Restart the OS.
Using virtual network interfaces is prohibited.

Step 1 Shut down the NMS server and all NMS clients.
In the directory of the NMS software after the installation, for example, the
D:\oss\server\platform\bin directory, run the stopnms.bat file to end the NMS processes.
Ensure that the database is started, do as follows:
Choose Start > All Programs > Microsoft SQL Server 2008 > Configuration Tools > SQL
Server Configuration Manager > SQL Server Services.
Right-click SQL Server (MSSQLSERVER) and choose Start to start the database. If the database
Step 2 End the server process of the MSuite.
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In the D:\oss\engr\engineering directory, double-click the stopserver.bat file to end the

server process of the MSuite.
Step 3 Perform the following operations to change the IP address of the server:
1.
Click Start. Right-click Network and choose Properties from the shortcut menu.
2.
In the Network and Sharing Center dialog box, click Change adapter settings.
3.
In the Network Connections dialog box that is displayed, right-click the network
connection to be configured and choose Properties from the shortcut menu.
4.
In the Local Area Connection Properties dialog box, click Internet Protocol Version
4 (TCP/IPv4) and then Properties.
5.
In the Internet Protocol Version 4 (TCP/IPv4) Properties dialog box that is displayed,
enter the new IP address, subnet mask, and default gateway address, and perform the
related modification. Click OK.
6.
Optional: If the server IP address is set to 127.0.0.1 when you modify server parameters
during U2000 installation, change the IP address information in the
windows_net_config.cfg configuration file as required.
Step 4 Start the server process of the MSuite.

In the D:\oss\engr\engineering directory, double-click the startserver.bat file to start the
server process of the MSuite.
Step 5 Log in to the MSuite client.
1.
On the computer where the MSuite client is installed, double-click the U2000 NMS
Maintenance Suite shortcut icon on the desktop. Wait about one minute. The Login
dialog box is displayed.
The Login dialog box that is displayed after the Network Management System
Maintenance Suite is logged out of cannot be used for login. Otherwise, network
configuration synchronization fails.
2.
Set the related login parameters and click OK. The Management System Maintenance
Suite window is displayed.
IP Address: Indicates the system IP address of the computer where the MSuite server
is installed.
Port No.: The default port number is 12212. You do not need to change the default
value during login.
User Name and Password: The default user name of the MSuite is admin and the
default password is Changeme_123. If the password has not been changed, for
system security, modify the default password and remember the new password. For
details, see A.1.2 Changing the Password of the MSuite.
A dialog box may be displayed during the process of logging in to the MSuite client. Click OK
according to the prompt.
Step 6 On the Server tab page, right-click the server to be configured and choose Synchronize
Network Configuration from the shortcut menu. Click OK.
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Step 7 Manually shut down the MSuite server and the database. Then, restart the OS.
1.
Shut down the MSuite server. For details, see Step 2.
2.
Shut down the database. For details, see A.2.2 How to Shut Down the SQL Server
Database.
3.
Restart the OS.
If NBIs instances are deployed and the xFTP monitor is configured before the host name and IP
address are changed, you must re-configure NBIs on the MSuite client and re-configure the xFTP
monitor on the U2000 client after changing the IP address and host name.
The changed IP address will be used for re-configure an NBI. For details, see the related NBI user
guide.
For details about how to configure the xFTP monitor, see the U2000 Help.
----End
A.1.2 Changing the Password of the MSuite

This section describes how to change the password of the MSuite. To ensure the security of
the U2000, change the password of the MSuite immediately and record the password after
installing the U2000 server.
Context
In the high availability system, you only need to log in to the MSuite server on the primary
site and change the password of the MSuite. The password of the MSuite on the secondary
site is then automatically changed.
Procedure
Step 1 Log in to the MSuite client. For details, see A.1.3 Logging In to the MSuite Client.
Step 2 On the MSuite client, choose System > Change Password from the main menu. The Change
Password dialog box is displayed.
Step 3 Click OK. The Change Password dialog box is displayed.
Step 4 Enter the old password and new password.
The initial password is Changeme_123.
The rules for modifying a password are as follows:
The password contains a minimum of 8 characters and a maximum of 30 characters.
The password must contain four of the following combinations:
At least one digit
The password cannot be the same as the user name written in either the forward or backward format.
Step 5 Click OK. The password is changed.

----End
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A.1.3 Logging In to the MSuite Client

This section describes how to log in to the MSuite client.
Prerequisites
The MSuite server must be started.
Port 12212 on the MSuite server is enabled.
The MSuite client and the server communicate with each other properly.
Context
If you consecutively enter incorrect passwords three times, the IP address of the PC on which
the MSuite client is installed will be locked by the U2000. The U2000 will unlock this IP
address 5 minutes later.
Procedure
Step 1 On a computer where the MSuite client is installed, double-click the U2000 NMS
Maintenance Suite shortcut icon on the desktop and then wait about one minute. The Login
dialog box is displayed.
If a dialog box showing The client and server versions are different. Upgrade the client using
the CAU. is displayed, the method of upgrading the U2000 client by using the CAU is as follow:
Install the U2000 client software in network mode: Enter https://server_IP_address/cau/ (more
secure, recommended) or http://server_IP_address/cau/ in the address box of the Internet Explorer,
and press Enter to access the Web installation page. For details, see U2000 Client Software
Installation Guide in the U2000 Client Software Installation Guide.
If you upgrade the U2000 client software using the CAU, the MSuite client is also upgraded. For
details, see U2000 Client Software Installation Guide.
Step 2 Set the login parameters.
IP Address:
To log in to the local MSuite server, use the default IP address 127.0.0.1.
To log in to the remote MSuite server, enter the IP address of the computer where the
MSuite server is installed. If multiple IP addresses are configured for the computer,
use the NMS application IP address.
The Login dialog box of the MSuite client has the function to keep the login list. Selecting an IP address
from the IP Address drop-down list is recommended. If the desired IP address is not displayed in the
drop-down list, enter an IP address.
Port: The default port ID is 12212. There is no need to change the default value during
login but ensure that the port is not occupied.
User Name: The default user name is admin.
Password: The initial password of the admin user is Changeme_123 (It is Admin_123
for a U2000 that comes preinstalled). If you have changed the password, enter the
current password.
Step 3 Click Login.
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When you log in to the MSuite client, a progress bar is displayed showing the progress of Refresh
Deployment Information. Wait until the operation is complete.
The MSuite works in single-user mode. Specifically, only one MSuite client can log in to the MSuite
at one time.
Change the initial password upon your first login to ensure U2000 system security and remember the
new password. For details, see A.1.2 Changing the Password of the MSuite.
----End
Exception Handling
If a dialog box is displayed during the login, indicating that network configuration
information is inconsistent and re-synchronization is required after login, read through the
message to learn the server that needs to be synchronized. Then, update the network
configuration, for details, see A.1.4 Updating Network Configurations.
A.1.4 Updating Network Configurations

When a network configuration of the NMS server changes, you need to update the network
configuration so that the IP addresses and host names of the MSuite and server are
synchronized. Otherwise, the system displays a failure message during the login to the MSuite
client.
Prerequisites
Ensure that no client logins on the NMS server.
Ensure that the NMS server programs are already stopped.
Ensure that the database is running.
Ensure that the network port for which a system IP address has been configured during
factory installation is connected to the network. Otherwise, the network configurations
will fail to be updated and the U2000 will fail to be started.
Procedure
Step 1 Log in to the MSuite client. For details, see A.1.3 Logging In to the MSuite Client.
Step 2 On the MSuite client, click the Server tab.
Step 3 Right-click the server whose network configuration needs to be updated and choose Update
Network Configuration from the shortcut menu. A dialog box is displayed for you to
confirm the operation.
Step 4 Click OK. A progress bar showing the update progress is displayed.
NOTE
If a message is displayed indicating that you confirm no client logins on the NMS server and stop the
NMS service manually, click OK to stop the configuration update. Update network configurations after
the prerequisites are met.
Step 5 When the system displays "Update network configuration success", click OK.
----End
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A.1.5 How to Add a Static Route

Question
If the network connection is unstable, intermittently disconnected, or unreachable, the static
route may be not added. How do I add a static route?
If there are multiple network interfaces and their IP addresses are within different network
segments, the static route can be configured on only one of these network interfaces. To
prevent the failure of one network interface from causing the disconnection of the entire
network, the static route needs to be added on other network interfaces.
Answer
Step 1 Run the following command on the command prompt window to view the existing routes:
C:\> route print
Step 2 Run the following command to add a route:
C:\> route -p add network_IP_address mask netmask gateway_IP_address
To delete a route, run the following command:
C:\> route delete network_IP_address mask netmask gateway_IP_address
----End
A.1.6 How to Convert the File System Type to NTFS

Question
How do I convert the file system type to NTFS?
Answer
Step 1 Choose Start > Run. The Run window will be displayed.
Step 2 Enter cmd and click OK.
Step 3 Enter convert Drive letter where the installation package is decompressed: /FS:NTFS. For
example, enter convert F: /FS:NTFS if you need to decompress the installation package into
disk F. Enter the corresponding information at the prompt.
Step 4 Restart the OS.
----End
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A.1.7 How to Change the Password of the OS Administrator

Question
How to change the password of the OS administrator?
Answer
Step 1 Log in to the OS as the administrator user.
Step 2 Ensure that the SQL Server database is started.
If the database is not started, manually start it. Otherwise, login to the database fails after the
password is changed.
If the password of the administrator is changed when the SQL Server database is not started, login
to the database fails. In this case, you need to change the password to the original one, start the SQL
Server database, and then change the password of the administrator.
Step 3 Press Ctrl+Alt+Delete to lock the current interface.

Step 4 In the dialog box that is displayed, click Change Password.
Step 5 In the dialog box that is displayed, enter the old password and the new password, and confirm
the new password.
Step 6 Click OK.
Step 7 Choose Start > All Programs > Microsoft SQL Server 2008 > SQL Server Management
Studio. The Connect to Server window is displayed. Enter the server name, and then click
Connect.
Step 8 Right-click the database server node for the local server from the navigation tree and choose
Properties from the shortcut menu. In the dialog box that is displayed, click the Security tab,
and then change the administrator password in the Enable server proxy account area.
----End
A.1.8 How to Configure the Remote Login to the Windows OS

Question
How to configure the remote login to the Windows OS?
Answer
Step 1 Log in to the OS as an administrator.
Step 3 In the System dialog box, click the Remote settings tab.
Step 4 In the System Properties dialog box, set the remote login right through the option button as
required.
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Step 5 Click OK.

----End
A.1.9 How to Forcibly End a Process

Question
How do I forcibly end a process?
Answer
Step 1 Press Ctrl+Shift+Esc. The Windows Task Manager dialog box is displayed.
Step 2 Click the Processes tab. Right-click the process needs to be ended, and choose End Process.
----End
A.1.10 How to Configure the FTP, SFTP or TFTP Service on Windows

OS
Question
How do I configure the SFTP or TFTP service on Windows OS?
The third-party tool must be started after the SFTP or TFTP server is configured.
After configuring the FTP, SFTP, or TFTP service by using a third-party tool, ensure that
the third-party tool is running, and the FTP service of the U2000 server is ended.
Otherwise, files cannot be transferred.
The file transfer parameters set on the U2000 must be the same as the parameters set on
the FTP, SFTP, or TFTP server.
To ensure the security of the U2000, passwords must be complex enough. For example, a
password must contain eight or more characters of two types. The allowed characters are
digits, letters, and special characters. Remember to change passwords regularly.
Configuring the FTP server using the third-party tool apache-ftpserver
Answer
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CAUTION
apache-ftpserver is automatically installed along with the U2000. Therefore, you do not
need to configure the FTP server after the U2000 is installed.
apache-ftpserver is not the only third-party tool that can be used to configure the FTP
server. Do not use wftpd32.exe to configure the FTP server; otherwise, remote database
backup fails.
1 Visit http://mina.apache.org/ftpserver/index.html and download the latest
apache-ftpserver package.
2 Decompress the apache-ftpserver package. You can decompress it to d:\.
3 Navigate to d:\ftpserver\apache-ftpserver-1.0.5\res\conf and open the
ftpd-typical.xml file.
Add the anon-enabled, max-logins, and encrypt-passwords attributes.
NOTE
The key attributes are described as follows:
anon-enabled: whether to allow anonymous access. If it is set to true, anonymous access is allowed.
If it is set to false, anonymous access is prohibited. To ensure system security, set it to false.
max-logins: the maximum number of login users.
port: FTP port number.
encrypt-passwords: If this attribute is not set, the password is in cipher text by default. If this
attribute is set to clear, the password is in plain text. Set it to clear.
4 Navigate to d:\ftpserver\apache-ftpserver-1.0.5\res\conf and open the users.properties

file.
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a.
The default user name is admin. To change the user name, replace all
ftpserver.user.admin with ftpserver.user.XXXX. XXXX indicates the new user
name.
b.
Set the ftpserver.user.XXXX.userpassword password.
c.
Set the ftpserver.user.XXXX.homedirectory password as blank, as shown in the

following figure.

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5 Install the ftpd service.

a.
Choose Start > Run. In the Run dialog box, enter cmd and press Enter to open
the CLI.
b.
Enter d: and press Enter.
c.
Run the following command to navigate to the directory where ftpd.exe is

stored:
D:\> cd ftpserver\apache-ftpserver-1.0.5\bin
Set environment variables.
FTPD_HOME=apache-ftpserver, for example,

FTPD_HOME=D:\ftpserver\apache-ftpserver-1.0.
JAVA_HOME=JRE, for example, JAVA_HOME=D:\ftpserver\jre
JVM=jvm.dll, for example, JVM=D:\ftpserver\jre\bin\server\jvm.dll
d.
Run the following command to start the ftpd service.

D:\ftpserver\apache-ftpserver-1.0.5\bin> ftpd.bat
res/conf/ftpd-typical.xml
If FtpServer started is displayed, the FTP service has been started.
CAUTION
The FTP service is stopped if the CLI for configuring the FTP service is closed. Therefore,
close this CLI only after the FTP service use is complete.
6 Run ftp IP address in the CLI.
IP address: indicates the system IP address of the computer on which the Apache FtpServer ftp
service is running.
If no message is displayed asking you to enter the user name and password, the Apache FtpServer
ftp service fails to be configured. Disable the firewall.
7 Enter user name and password as prompted.

If the message 230 User logged in, proceed. is displayed, the Apache FtpServer ftp
service is configured successfully.
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The following describes how to configure the SFTP server by using the third-party tool
freeSSHd.exe. This section assumes that the freeSSHd version 1.2.4. Operations for
other freeSSHd versions are similar. For details, visit http://www.freesshd.com/.
1 After the software is downloaded, double-click the software. If the following dialog
box is displayed during the installation, click NO. The default configuration
parameters are recommended.
2 Log in to the OS as an administrator and choose freeSSHd from the Start menu.
You have logged in to the OS as an administrator.
3 After the freeSSHd software is started, right-click

Setting from the shortcut menu.
in the taskbar and choose
4 In the freeSSHd settings dialog box, click the Users tab and then click Add. In the
dialog box that is displayed, enter a user name and password. Set other parameters as
highlighted with a red box in the image below.
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5 Click the SFTP tab and delete the default configurations. Set the home path to D:\.
6 Click OK.
Set the user name to ftpuser, the password to Changeme_123, and the home path to D:\.
To ensure system security, the password must be complex enough. For example, it must contain at
least eight characters and must be a combination of two types of characters (digit, letter, and special
character). Change the password regularly.
For other operations about the FreeSSHd software, visit http://www.freesshd.com/.
7 Click the Server status tab and then click Click here to start it. If the following
image is displayed, the SSH server is started.
If the message "The specified address is already in use" is displayed, multiple freeSSHd processes have
been started. In the Windows Task Manager, click the Processes tab and find all the
FreeSSHdService.exe processes. Retain one process with Administrator as the user name and end other
processes. Proceed to step 7.
Configuring the TFTP server by using the third-party tool tftpd32.exe

1 Copy the tftpd32.exe file to the U2000 server and double-click the file.
2 In the dialog box that is displayed, set the root directory and the IP address of the
TFTP server.
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A.1.11 How to Set the Virtual Memory to the System Managed Size
Question
How to set the virtual memory to the system managed size?
Answer
Step 1 Click Start. Right-click Computer on the desktop and choose Properties from the shortcut
menu.
Step 2 In the System dialog box, click the Advanced system settings tab.
Step 3 In the System Properties dialog box, click the Advanced tab.
Step 4 In the Performance area, click Settings.
Step 5 In the Performance Options dialog box, click the Advanced tab.
Step 6 In the Virtual memory area, click Change.
Step 7 In the Virtual Memory dialog box and click the System managed size option button.
Step 8 Click Set.
Step 9 Click OK.
----End
A.1.12 How to Query the Type of a Windows OS

Question
Two types of Windows OSs are available for Windows Server 2008: 64-bit and 32-bit OS.
How to query the type of a Windows OS?
Answer
Perform the following steps for Windows Server 2008:
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1.
2.
Right-click Computer and choose Properties from the shortcut menu.

In the System dialog box, view the value of System type, as shown in the following
figure.
A.1.13 How to Log In to the CLI on Windows

Question
Some system commands, such as ipconfig, can be run in the CLI on Windows. How do I log
in to the CLI on Windows?
Answer
Step 1 Choose Start > Run on Windows.
The Run window will be displayed.
Step 2 Enter cmd and click OK.
To query the IP address and gateway information about the PC, enter ipconfig and press Enter.
----End
A.1.14 How to Shut Down Automatic Update of the Windows OS

Question
How do I shut down automatic update of the Windows OS?
Answer
Step 2 Choose Start > All Programs > Administrative Tools > Services.
Step 3 Right-click Windows Update service and choose Properties from the shortcut menu.
Step 4 On the General tab, change the value of Startup type to Disabled.
Step 5 Click OK.
Step 6 Choose File > Exit.
----End
A.1.15 How to Partition Disks on Windows 7 Without Loss

Question
How do I to partition disks on Windows 7 without loss?
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Answer
Step 2 Click Start. Right-click Computer and choose Manage from the shortcut menu.
Step 3 In the Server Manager dialog box, choose Storage > Disk Management from the
navigation tree.
Step 4 Right-click (C:) and choose Shrink Volume from the shortcut menu.
Step 5 After the Querying Shrink Space dialog box is displayed, wait for a while.
Step 6 In the Shrink C: dialog box, enter the disk space size to be released and click Shrink.
Volume shrink has the following limitations:
Only the back part of the disk partition space can be released.
Due to MFT reserved space existing in the middle part of the NTFS partition, only less than half
space of a partition can be released.
Step 7 In the Server Management dialog box, right-click Unlocated and choose New Simple
Volume from the shortcut menu.
Step 8 In the New Simple Volume Wizard dialog box, click Next.
Step 9 In the Specify dialog box, enter the size of space to be partitioned and click Next.
Step 10 In the Assign Drive Letter or Path dialog box, click the Assign the following drive letter
option button, select an assigned disk from the drop-down list, and click Next.
Step 11 In the Format Partition dialog box, click the Format this volume with the following
setting option button, select a disk name from the File system drop-down list, select the
Perform a quick format check box, and click Next.
Step 12 In the Completing the New Simple Volume Wizard dialog box, click Finish.
Step 13 After the new partition status turns to Formatting, click Action and choose Refresh in the
Server Manager dialog box.
For each new partition, perform the refresh operation.
Step 14 Create partitions based on needs by repeating steps 4 to 13.

----End
A.2 SQL Server Database

This section describes the FAQs about the SQL Server database.
A.2.1 How to Check Whether the SQL Server Database Has Been Installed
A.2.2 How to Shut Down the SQL Server Database
A.2.3 How to Start the SQL Server Database
A.2.4 How to Solve the Problem That the Password of User sa Is Forgotten
A.2.5 How to Check Whether the SQL Server Database Can Be Sorted in Binary Mode
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A.2.6 How to Change the NMS Database Sorting Mode to Binary

A.2.7 How to Manually Uninstall the Microsoft SQL Server Database
A.2.8 How to Check the Name of the SQL Server Database Server
A.2.1 How to Check Whether the SQL Server Database Has Been
Installed
Question
How do I check whether the SQL Server database has been installed?
Answer
If the SQL Server database has not been installed, when you install the U2000, the SQL Server
database is automatically installed for the U2000.
If the SQL Server database has been installed, a dialog box is displayed when you install the U2000,
asking you whether to reuse the SQL Server database. If you choose to reuse it, you do not need to
reinstall the SQL Server database and therefore can save time; if you choose not to reuse it, you need
to reinstall the SQL Server database. Generally, do not reuse the SQL Server database.
Consult the computer's administrator to learn whether the SQL Server database has been
installed.
Check whether the installation directory and file of the SQL Server database exist. A
sample directory is C:\Program Files\Microsoft SQL Server.
Manually start the SQL Server database. For details, see A.2.3 How to Start the SQL
Server Database.
Check whether the database is installed in binary mode. For details, see A.2.5 How to
Check Whether the SQL Server Database Can Be Sorted in Binary Mode.
A.2.2 How to Shut Down the SQL Server Database

Question
How do I shut down the SQL Server database?
Answer
Step 2 Right-click SQL Server (MSSQLSERVER) and choose Stop.
----End
A.2.3 How to Start the SQL Server Database

Question
How do I start the SQL Server database?
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Answer
Step 2 Right-click SQL Server (MSSQLSERVER) and check whether the shortcut menu option
Start is grayed out.
----End
A.2.4 How to Solve the Problem That the Password of User sa Is

Forgotten
Question
How do I solve the problem that the password of user sa of the SQL Server database is
forgotten?
NOTE
This method is applicable to scenarios where the NMS is not installed. If the NMS is installed and you
forget the password of user sa, contact Huawei technical support engineers.
Answer
Step 1 Choose Start > All Programs > Microsoft SQL Server 2008 > SQL Server Management
Studio. The Connect to Server window is displayed. Set parameters according to the
following information and then click Connect.
Server type: Database Engine
Server name: DBSVR
Authentication: Windows Authentication
Step 2 Choose Security > Logins of the local server in the navigation tree. Then, select sa,
right-click it, and choose Properties from the shortcut menu.
Step 3 Change the password of user sa and click OK.
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Be sure to remember the password of user sa. If this password is missed, database-related
operations may fail to be performed.
The database sa user password must meet the following requirements, please set the new
password as required:
The password contains a minimum of 8 characters and a maximum of 30 characters.
The password must contain at least four of the following combinations:
At least one digit
Other special characters are not supported. Do not include other special characters, such as
()|<>&`!$\"%'=;,space in passwords.
The password cannot be the same as the user name written in either the forward or backward
format.
Step 4 Choose Start > All Programs > Microsoft SQL Server > Enterprise Manager. The SQL
Server Enterprise Manager window is displayed.
In the SQL Server Enterprise Manager window, choose Server > Server Group >
Security Node from the root directory tree of the console. Select Security Node of a
server.
Click Logins. In the right pane, double-click sa. In the SQL Server login configuration
dialog box, set the password for the sa user.
----End
A.2.5 How to Check Whether the SQL Server Database Can Be Sorted
in Binary Mode
Question
When you install the SQL Server database, you need to select the binary mode as the sorting
mode. How do I check whether the SQL Server database can be sorted in binary mode?
Answer
Step 1 Perform the following operations to ensure that the database is started.
Server Configuration Manager. Click SQL Server Services in the navigation tree on the
left. Right-click in the right pane and choose SQL Server (MSSQLSERVER) from the
shortcut menu. Check whether Start is dimmed.
If Start is dimmed, the Microsoft SQL Server database is started.
If Start is not dimmed, the Microsoft SQL Server database is not started. Right-click
SQL Server (MSSQLSERVER) and choose Start from the shortcut menu.
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Step 2 Run the following commands at the command prompt:

C:\> isql -Usa -SDBSVR
1> sp_helpsort
2> go
NOTE

The prompt C:\> varies according to on-site conditions. If the system is logged in to as the
Administrator user, the default prompt is C:\Users\Administrator>. You can run the cd command to
switch the directory. A command example is
Step 3 If the displayed information includes binary sort, the database is sorted in binary mode. If the
displayed information does not include binary sort, the database is not sorted in binary mode.
Then, run the quit command.
----End
A.2.6 How to Change the NMS Database Sorting Mode to Binary

Question
How do I change the NMS database sorting mode to binary?
CAUTION
Application scenarios:
The database version is Microsoft SQL Server 2000 SP4.
The database version is Microsoft SQL Server 2000.

1 The U2000 database exists.
If the Microsoft SQL Server 2000 database does not use the binary sorting rules, back
up the U2000 data and uninstall the current Microsoft SQL Server 2000 database.
Reinstall the database, set the sorting rules in binary mode, and restore the U2000
data. After data is restored, perform this operation to convert the U2000 database
sorting rules to the binary sorting rules.
2 The U2000 database does not exist or the U2000 database is unnecessary. Uninstall
the current Microsoft SQL Server 2000 database and reinstall it.
Answer
Step 1 Choose Start > Run. Then, enter cmd to open a CLI.
Step 2 To change the database sorting mode to binary, run the following commands:
C:\>cd /d C:\OSSENGR\engineering\tool\ModifySort
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C:\OSSENGR\engineering\tool\ModifySort>ModifySort.bat Database name sa

After enter the sa password, if information similar to the following is displayed, the database
sorting mode is changed to binary.
Starting deal database sort,please wait......
End deal database sort
Starting deal table sort,please wait......
deal DB-Library:'s Tables
All Finish
----End
A.2.7 How to Manually Uninstall the Microsoft SQL Server Database

Question
How do I manually uninstall the Microsoft SQL Server database?
Answer
Step 1 Ensure that the database is uninstalled correctly by performing the following steps:
Uninstall the Microsoft SQL Server 2008.

1 Choose Start > Control Panel > Uninstall a program. The Uninstall or change a
program window is displayed.
The buttons displayed in Control Panel vary according to the check mode on the upper right corner.
Click the button similar to program.
2 Right-click Microsoft SQL Server 2008 (64-bit) and choose Uninstall/Change.

During uninstallation, a message may be displayed indicating that the computer fails to be restarted. See
Step 3 to delete PendingFileRenameOperations.
3 Perform the remaining operations at system prompts.
After Microsoft SQL Server 2008 (64-bit) is uninstalled, the Uninstall or change a
program window is displayed. Right-click in the blank area, and choose Refresh from
the shortcut menu. Then, right-click the remaining Microsoft SQL Server programs one
by one and choose Uninstall.
Check whether the following installation path and registry information are automatically deleted. If they
exist, perform the following steps to manually delete them. If they do not exist, they are automatically
deleted.
1 Delete the MSSQL2008, MSSQL2008X and MSDATA folders in the installation

directory of the database.
2 Delete the Microsoft SQL Server folder in the Program files folder that is in the
installation directory of the OS.
3 Delete the Microsoft SQL Server and Microsoft SQL Server Compact Edition
folders in the Program files (x86) folder that is in the installation directory of the OS.
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4 Choose Start > All Programs. Check whether Microsoft SQL Server 2008
programs have been deleted. If not, right-click Microsoft SQL Server 2008 and
choose Delete from the shortcut menu.
5 Click Start > Run. In the Run dialog box, enter regedit to open the registration table,
delete the following registry information:
a.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer
b.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server
c.

2005 Redist
d.

2008 Redist
e.

Native Client 10.0
f.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSSQLSE
RVER
g.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SQLSERVE
RAGENT
h.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSSQLSer
verADHelper
i.
verADHelper100
j.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session
Manager\PendingFileRenameOperations
k.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSDTC
l.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
Setup\ExceptionComponents
m. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
App Paths\setup.exe\RunAsOnNonAdminInstall
n.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\
App Paths\setup.exe\BlockOnTSNonInstallMode
o.
HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBC.INT\DBSVR
Uninstalling the Microsoft SQL Server 2000:

1 Shut down the database server and exit the database service manager before
uninstalling the Microsoft SQL Server 2000.
2 Choose Start > Control Panel.
3 In the Control Panel window, double-click uninstall all a program.
4 In the Programs and Features window, choose Microsoft SQL Server 2000 and
click Uninstall.
5 In the dialog box that is displayed, click Continue. The uninstallation process
indicator is displayed.
6 Perform the rest operations as prompted.
7 Delete the MSSQL2000 and MSSQL folders that are in the database installation
directory.
8 Delete the Microsoft SQL Server folder in the Program files folder that is in the OS
installation directory.
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9 Delete the MSDesigners7 and MSDesigners98 folders in the Program

Files\Common Files\Microsoft Shared directory that is in the OS installation
directory.
10 Check whether the following registry information is automatically deleted. If the
information exists, manually delete it.
a.
b.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSQLServer
c.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\SQL Server 2000
d.
HKEY_LOCAL_MACHINE\SOFTWARE\ODBC\ODBC.INT\DBSVR
e.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSSQLSE
RVER
f.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SQLSERVE
RAGENT
g.
verADHelper
Step 2 After the preceding operations are performed, restart the OS.
Step 3 Ensure that the registries do not contain the PendingFileRenameOperations key value.
1.
Click Start > Run. In the Run dialog box, enter regedit to open the registration table.
2.
Choose Edit > Find from the main menu. In the dialog box that is displayed, enter
PendingFileRenameOperations and click Find Next.
3.
Check whether the PendingFileRenameOperations key value exists in the search result.
If the value exists, right-click the key value and choose Delete from the shortcut menu.
----End
A.2.8 How to Check the Name of the SQL Server Database Server
Question
How to check the name of the SQL Server database server?
Answer
SQL Server Configuration Manager > SQL Native Client 10.0 Configuration.
Step 2 Click the Aliases tab page to check the name of the SQL Server database server.
----End
A.3 U2000 System

This section covers FAQs about the U2000 system.
A.3.1 How to Verify That the Processes of the U2000 Single-Server System Are Running on
Windows
A.3.2 How to Start the Processes of the U2000 Single-Server System on Windows
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A.3.3 How to End the Processes of the U2000 Single-Server System on Windows
A.3.4 How to Resolve the Problem Wherein the Message "PATH environment's length is too
long" Is Displayed During Installation"
A.3.5 How to Determine Which Types of Software Are Preinstalled
A.3.6 Which Installation Packages Are Required for U2000 Installation
A.3.7 How to Process the Message Displayed During Installation of the U2000, Indicating
That a Suspended File Has Been Created
A.3.8 How to Resolve the Problem that the Database Installation File Is Not Found During
Installation
A.3.9 Failure to Connect to the Database When the Progress Bar for File Copy Reaches 80%
During Installation of the U2000 Server Software
A.3.10 How to Handle the Problem Wherein the System Displays a Message Indicating That
the Client Installation Packages and Basic Packages Cannot Exist at the Same Time During
Decompression
A.3.11 How to Check Downloaded Software Packages by Using MD5 Software
A.3.12 How to Set the Communication Mode on the U2000 server for the Single-Server
System (Windows)
A.3.13 How to Resolve the Problem that the License Does Not Take Effect
A.3.14 How to Confirm the Encoding Format of the U2000 License File
A.3.15 Failure to Log In to the U2000 Server from a U2000 Client
A.3.16 Invalid License
A.3.17 How to Rectify the Failure to Open the CAU Download Web Page Because the Port Is
Used
A.3.18 How to Solve the Problem Where the U2000 Server Fails to Be Installed Due to a
Network Issue
A.3.19 How to Restore the HWENGR Directory Which Is Misoperated on Windows
OS(Windows)
A.3.20 How to Solve the Problem Where the U2000 Fails to Receive Alarms on Windows 7
OS
A.3.1 How to Verify That the Processes of the U2000 Single-Server

System Are Running on Windows
Question
How do I verify that the processes of the U2000 single-server system are running on
Windows?
Answer
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server processes.
If imapmrb.exe, imapwatchdog.exe, imapsysd.exe, imapeventmgr.exe, imap_sysmonitor.exe,
ResourceMonitor.exe, imapsvcd.exe, EmfGnlDevDm.exe, and imapPortTrunkSvc.exe are
displayed in the process list, the U2000 server processes have started.
If the U2000 server processes have not started, choose Start > Programs > Network
Management System > U2000 Server or click the shortcut icon on the desktop.
Starting the U2000 server processes takes about 3 minutes.
----End
A.3.2 How to Start the Processes of the U2000 Single-Server System on

Windows
Question
How do I start the processes of the U2000 single-server system (Windows)?
Answer
Step 2 If the database does not automatically start along with the OS, run the following command to
manually start it.
Server Configuration Manager > SQL Server Services, right-click SQL Server
(MSSQLSERVER) and choose Start to start the database. If the database has started, skip
this step.
Step 3 Manually start the U2000 processes.
You can run the startnms.bat file in the U2000 installation directory \server\bin.
----End
A.3.3 How to End the Processes of the U2000 Single-Server System on

Windows
Question
How do I end the processes of the U2000 single-server system on Windows?
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You can stop all the services of the NMS, including the system monitoring process.
If you use the Stop All NMS Services function of the System Monitor, the system monitoring
process is not ended. Do not use this method if perform operations for shutting down the
NMS that is associated with the database.
Answer
Step 1 Exit all the U2000 clients.
Step 2 End the NMS processes.
In the directory of the NMS software after the installation, for example, the
D:\U2000\server\bin directory, run the stopnms.bat file to end the NMS processes.
----End
A.3.4 How to Resolve the Problem Wherein the Message "PATH

environment's length is too long" Is Displayed During Installation
Question
When the U2000 is installed on Windows OS, the following message is displayed and the
installation is paused. In this case, how do I resolve the problem?
PATH environment's length is too long. Please delete some useless fields and then perform
the installation.
Answer
Step 2 Click Advanced system setting and click the Advanced tab.
Step 3 Click Environment Variables to check whether the environment variable exceeds the
maximum length. When you check the length of the PATH environment variable, you may
find that %PATH% is added to the environment variable. As a result, environment variable
exceeds the maximum length.
... C:\WINDOWS\system32;%PATH%; ...
In this case, delete %PATH% from the environment variable.

----End
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A.3.5 How to Determine Which Types of Software Are Preinstalled

Question
Servers come preinstalled with software from Huawei. The U2000 servers come preinstalled
to different extents according to the scheme and software purchased. How do I determine
which types of software are preinstalled?
Answer
In the single-server system: The U2000 is installed based on the bill of material (BOM).
If the U2000 license BOM is available, the U2000 needs to be installed according to the
license BOM. Technical support engineers should change the IP address, install the
license on the U2000, and then use the U2000.
If the U2000 license BOM is unavailable, only the OS needs to be installed.
A.3.6 Which Installation Packages Are Required for U2000 Installation

Question
Which installation packages are required for U2000 installation?
Answer
Prepare installation packages according to the U2000 installation scheme.
Table A-1 DVD list
Software
Medium Name
Windows OS
DVD-ROM
Windows 7 Professional (64-bit version)
Database
software DVD
Microsoft SQL Server (personal-edition, installed on Windows 7 OS):
U2000 server
software DVD
U2000version_server_nms_win32_x86_dvd3
U2000 server software include SetWin software package, it is used to enhance

the security of Windows system.
ESN tool
software
The ESN tool is required only when you apply for the U2000 License
before installing the U2000.
The tool is a software package. It will not be delivered as a DVD-ROM. After
the U2000 is installed, the ESN tool is available in the U2000 installation path.
Therefore, to apply for the U2000 license after the U2000 is installed, use the
ESN tool in this path directly.
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Table A-2 Software package list

Software
Medium Name
Description
Windows
DVD-ROM
Windows 7 Professional (64-bit

version)
It must be available. It is used to

install the Windows 7 OS.
SetWin
software
U2000version_VPPSetwinV300R003
C20.zip
Optional. It is used to enhance the

security of Windows system.
Database
software
Microsoft SQL Server

(personal-edition, installed on
Windows 7 OS):

install the U2000.
U2000version_server_sqlserver2008_
dbper _zh_win64_x86.zip
Windows 7 supports the installation only
of the
U2000version_server_sqlserver2008_dbp
er_zh_win64_x86.zip, but not that of the
standard-edition database
U2000version_server_sqlserver2008_dbs
td_zh_win64_x86.zip.
U2000
server
software
Basic components:
U2000version_server_nmsbase_win3
2_x86.zip

install the U2000.
Core components:
U2000version_server_nmscore_win3
2_x86.zip

install the U2000.
Access domain components:

U2000version_server_nmsaccess_wi
n32_x86.zip
It is required only if the U2000

needs to manage Huawei access
equipment. Huawei access
equipment includes:
FTTx equipment
MSAN equipment
DSLAM equipment
BITS equipment
IP domain components:
U2000version_server_nmsip_win32_
x86.zip
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needs to manage Huawei IP
equipment. Huawei IP equipment
includes:
ATN Series Equipment
Routers
Switches
Metro service equipment
Broadband access equipment
VoIP gateways
Firewalls
Service inspection gateway

69

Software
Medium Name
Transport domain component:

U2000version_server_nmstrans_win3
2_x86.zip
Description
SVN equipment
Internet Cache System

needs to manage Huawei
transport equipment. Huawei
transport equipment includes:
MSTP equipment
WDM equipment
RTN equipment
PTN equipment
Software packages for the transport
and IP components must be available
to manage PTN 6900 series NEs.
ESN tool
software
The ESN tool is required only

when you apply for the U2000
License before installing the
U2000.
The tool is a software package. It will
not be delivered as a DVD-ROM.
After the U2000 is installed, the ESN
tool is available in the U2000
installation path. Therefore, to apply
for the U2000 license after the U2000
is installed, use the ESN tool in this
path directly.
A.3.7 How to Process the Message Displayed During Installation of the

U2000, Indicating That a Suspended File Has Been Created
Question
How do I process the message displayed during installation of the U2000, indicating that a
suspended file has been generated?
Answer
Step 1 On Windows OS, the system displays a message indicating that a suspended file is already
created during the reinstallation of the U2000. This is because the suspended file is generated
during the previous installation.
Enter the following command in the address bar and then press Enter:
%tmp%
Step 2 Query the ClearInstallDiskDir.bat file and delete it.

----End
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A.3.8 How to Resolve the Problem that the Database Installation File Is
Not Found During Installation
Question
During NMS installation, a dialog box for selecting the database path is displayed on the
database service configuration page, indicating that the database installation file is not found.
How do I resolve this problem?
Answer
Step 1 Verify that this problem is caused by a failure to find the database installation file.
Step 2 Specify the database installation DVD-ROM path or the decompression path of the database
installation package.
Step 3 Verify that the database installation file matches the OS. If they do not match, reinstall the
database.
----End
A.3.9 Failure to Connect to the Database When the Progress Bar for File
Copy Reaches 80% During Installation of the U2000 Server Software
Question
During installation of the U2000 server software, the U2000 does not respond when the
progress bar for file copy reaches 80% and a message indicating a database connection failure
is displayed. How to solve this problem?
Answer
Step 1 View the U2000 installation logs. The installation logs show that the fault occurs because the
server memory does not meet the configuration requirement; as a result, the memory runs out
during installation of the U2000 server software.
Step 2 Ensure that server hardware and software meet configuration requirements. For details, see
the U2000 Single-Server System Software Installation Guide (Windows).
----End
A.3.10 How to Handle the Problem Wherein the System Displays a

Message Indicating That the Client Installation Packages and Basic
Packages Cannot Exist at the Same Time During Decompression
Question
In a scenario where the U2000 server software is installed by using software packages,
software packages are decompressed, the system displays a message indicating that the client
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installation packages and basic packages cannot exist at the same time. How do I handle this
problem?
Answer
This problem arises because both the server software packages and client software packages
are copied and then decompressed at the same time. To resolve this problem, delete client
software packages and then decompress them again.
A.3.11 How to Check Downloaded Software Packages by Using MD5

Software
Question
How do I check downloaded software packages by using MD5 software?
Answer
Step 1 Obtain the MD5 code or SHA information to verify the integrity of the downloaded software
package.
To obtain the MD5 code for the U2000 software package, download the iManager
U2000 version MD5 CODE(English) file from the support website.
a. Log in to http://support.huawei.com/enterprise. Choose Support > Software >
Enterprise Networking > Network Management > U2000 > iManager U2000 and
select a version as needed.
b. Download the software from Version of the document.
The iManager U2000 version MD5 CODE(English) file contains the MD5 code for the U2000
software package. Only Huawei engineers have permission to download the software package. Contact
Huawei engineers if you do not have rights.
If the U2000 is installed on Huawei RH series servers, download the Tecal ServiceCD
V100R001C00SPC900.part1.rar.sha256 and Tecal ServiceCD
V100R001C00SPC900.part2.rar.sha256 files from
http://support.huawei.com/enterprise. The files contain the SHA256 code for the
ServiceCD software package.
a. Access http://enterprise.huawei.com.
b. Choose Support > Software > IT > FusionServer > Solution and Software >
FusionServer Tools > V100R001C00SPC700.
c. Download the iManager U2000 version MD5 CODE(English) file in the Release
Document column.
For third-party software, download the MD5 code or SHA information from the
corresponding websites.
1 Log in to http://www.nirsoft.net/utils/hash_my_files.html and download the
HashMyFiles software. For more information about the software, see the Online Help
or seek technical support from the website.
2 Run the HashMyFiles.
3 Choose Files > Add Folder from the main menu.
The Select Folder dialog box is displayed.
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You can drag the downloaded software package to the running window of the HashMyFiles.
4 Select the folder where the software package is located and click OK.
5 After the software package is loaded, the HashMyFiles automatically generates an
MD5 code for it.
Choose View > HTML Report All Items from the main menu to export the MD5
code and compare the code with the code in the file obtained in step 1.
Comparison Result
Description
Consistent values
The software package downloaded is correct.
Inconsistent values
You need to re-download the software package.
----End
A.3.12 How to Set the Communication Mode on the U2000 server for the
Single-Server System (Windows)
Question
The U2000 server and client can communicate with each other in common or Security Socket
Layer (SSL) mode. How to set the common or SSL mode?
Answer
Step 1 Log in to the OS on the U2000 server as an administrator and do as follows to query the
communication mode in use:
Choose Start > Run. In the Run dialog box, enter cmd to open the command line interface
(CLI). Enter ssl_adm -cmd query to query the communication mode that the U2000 server is
using.
Step 2 Stop U2000 processes.
In the U2000 software installation path, for example, D:\oss\server\platform\bin, run the
stopnms.bat file to stop U2000 processes.
Step 3 Set the communication mode for the U2000 server and client.
Choose Start > Run. In the Run dialog box, enter cmd to open the CLI. Enter ssl_adm -cmd
setmode mode parameter and set the communication mode for the U2000 server and client.
The available options for mode parameter are common and ssl.
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common: common mode. If mode parameter is set to common, the U2000 server and client can
communicate only in common mode, and http protocol must be used to download the U2000 client
in CAU mode.
ssl: security mode. If mode parameter is set to ssl, the U2000 server and client can communicate
only in security mode, and https protocol must be used to download the U2000 client in CAU mode.
The security mode is recommended to ensure security for communication between the U2000 server
and client.
If the following information is displayed, the communication mode of the server has been set
successfully.
Operation succeeded. Please restart all services for the settings to take effect.
Step 4 Start U2000 processes.

In the U2000 software installation path, for example, D:\oss\server\platform\bin, run the
startnms.bat file to start U2000 processes.
----End
A.3.13 How to Resolve the Problem that the License Does Not Take
Effect
Question
A message is displayed indicating that the license of the U2000 is invalid. As a result, the
U2000 cannot be started or certain functions cannot be used.
How do I resolve this problem?
Answer
The possible causes are as follows:
The license item is incorrect.
The time setting of the OS is incorrect.
Check for and rectify the fault on Windows according to the following precautions:
Assume that the U2000 is installed in the D:\oss directory.
1.
Ensure that the date of the OS is the current date.
2.
Check whether the ESN is correct.

You can obtain the ESN tool according to the U2000 License Instructions to check the
ESN.
3.
A unique license file exists in the D:\oss\server\etc\conf\license path.

If more than one license files exist in the path, you must delete redundant license files
manually.
4.
The license file must comply with the U2000 version.
5.
Check whether an error has occurred during the license file transfer.
6.
If an error has occurred, transfer the license file again or download the license file to the
D:\oss\server\etc\conf\license directory. Restart the U2000 and check whether the license
takes effect.
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A.3.14 How to Confirm the Encoding Format of the U2000 License File
Question
How do I confirm the encoding format of the U2000 license file?
Answer
The encoding format of the U2000 license file must be UNIX, not DOS.
A.3.15 Failure to Log In to the U2000 Server from a U2000 Client

Symptom
A user fails to log in to a U2000 client after a user name and a password have been entered in
the login window.
Possible Causes
The possible causes are as follows:
The U2000 server does not work properly, the U2000 server fails to start properly, the
disk on the U2000 server is full, or the memory usage of the U2000 server is high
because many processes are started.
If the U2000 server runs on Windows, the ODBC data source is configured incorrectly or
is not configured.
If the U2000 uses the Microsoft SQL Server 2000 database, the database patch
SQL2000-KB916287-v8.00.2187 is not installed.
If the U2000 server runs on Windows, the dynamic port of the SQL Server is not 1433;
therefore, the U2000 server fails to connect to the database and login to the U2000 server
from a U2000 client fails.
The network between the client and server does not function properly.
The license file is a temporary one or is damaged.
The number of clients allowed in the license is restricted.
The port between the client and server is shielded by firewall or viruses. In common
mode, port 31037 is used by default. In SSL mode, port 31039 is used by default.
The version of the client is inconsistent with that of the server.
The communication protocol used by the client is inconsistent with that used by the
server.
The user that logs in to the client is locked. This may be caused by too many times of
login failures.
The IP address of the computer where the client is installed is not listed in the ACL.
The OS time on the client is set incorrectly.
The DCN is faulty.
The 360 antivirus software has been installed on the server.
Procedure
Step 1 If an error message is displayed, locate and rectify the fault as prompted.
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Step 2 Check whether the server has been started properly. Ensure that the server runs properly, the
disk space of the server is not used up, and not many processes are started on the server. If
many processes are started on the server, the memory usage is high.
1.
Ensure that the server has been started properly.
2.
Ensure that the disk space of the server is not used up.
To troubleshoot the full disk space on the server on Windows, perform the following
operations:
Check that disk C is fully used, delete log files, and restart the U2000.
To troubleshoot the full disk space on the server on Solaris or SUSE Linux, perform
the following operations:
(1) Check that the space usage of the /opt directory reaches 100%.
(2) Run the following command to check the distribution of files larger than 100
MB.
# find /opt -size +200000 -print
Software runs abnormally because temporary files on the server are improperly
large. Delete temporary files from the /opt directory if they occupy large space.
3.
Ensure that not many processes are started on the server.

After the U2000 server is started, do not access the JDE desktop (switch to the CED
environment for the U2000 on the live network). Start the U2000 in CLI mode.
Step 3 For Windows OS, if the database patch SQL2000-KB916287-v8.00.2187 is not installed,
insert the OS patch DVD-ROM delivered to the drive. Go to the OSSENGR\patch\sql2000
directory and double-click SQL2000-KB916287-v8.00.2187-x86x64-ENU.exe.
Step 4 If the U2000 server runs on Windows, access the database to check whether port 1433 is used.
If not, change the port number to 1433.
Perform the following operations:
1.
Choose Microsoft SQL Server > Client Network Utility.
2.
On the Enabled Protocols page, select TCP/IP and click Properties to check whether
the dynamic port is 1433. If not, change the port number to 1433.
Step 5 If a message indicating that the license file is invalid when you log in to the U2000 client,
rectify the license fault according to A.3.16 Invalid License and log in to the U2000 client.
Step 6 Choose Help > License Management > License Information on the U2000 server to check
the number of clients allowed in the license.
If the number of clients to log in exceeds the maximum number of clients allowed in the
license, apply for a new license and update the U2000 license file.
Step 7 If the U2000 server is installed on Windows, check and restore the ODBC data source settings
on the U2000. For details, see Step 3 in A.3.17 Failure to Log In to the Database.
Step 8 Check whether the versions of the client and server are consistent. If the versions are
inconsistent, a message will be displayed asking you to upgrade the client. In this case, try to
upgrade or reinstall the client.
Step 9 Check whether the communications protocols used by the client and the server are consistent.
If the protocols are inconsistent, modify the protocols so that the protocols are consistent.
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Run the ssl_adm -cmd query command on the U2000 server to view the communication mode of the
U2000 server. For details, see "Commissioning the Communication Between the Server and an
Independent Client" in the U2000 Commissioning Guide.
Step 10 Check the network between the client and server.

Generally, the communication bandwidth between the client and server is at least 2 Mbit/s and
the packet loss ratio is smaller than 0.1%.
To check the network between the client and server, run the following command on Windows:
> ping -t IP_address_of_the_NMS
Step 11 Check whether the port between the client and server is shielded by firewall or viruses. Install
a virus scanner, scan the entire disk, and remove viruses. If the client installed on the
computer where the server belongs can log in to the server, but other clients cannot log in,
check whether the port has been added to the Windows firewall. If not, perform the following
operations to add the port to the Windows firewall:
1.
Choose Start > Control Panel.
2.
In the Control Panel window, click windows Firewall.
3.
In the windows Firewall window, click Advanced Setting.
4.
In the Windows Firewall with Advanced Security dialog box, choose Inbound Rules
from the left navigation tree and from New Rule the right navigation tree.
5.
In the New Inbound Pule Wizard dialog box, select Port and click Next.
6.
In Specific local ports, set Ports and click Next.
7.
Select Allow the connection and click Next.
8.
Click Next, set Name, and click Finish.
Step 12 Log in to the U2000 client as the admin user and choose Administration > NMS Security >
ACL.
On the U2000, you can set the client IP addresses that can be accessed. If the IP address of a
client is not in the permitted range, the client cannot access the server. For details, see "Setting
the Access Control List" in Chapter "Security Management" in the U2000 Administrator
Guide. If NAT is used for IP address translation for communication between the client and
server, ensure that the translated IP address is permitted in the ACL.
Step 13 If the number of failed login attempts by using the same user exceeds 3, the login authority of
the user is locked.
You can log in to the client again in 30 minutes (default) or unlock the user as another user
that has the authority, such as user admin.
Step 14 Check whether the system time is the current time. If not, modify the system time.
Step 15 Check whether the 360 antivirus software has deleted some U2000 files. If yes, uninstall the
360 antivirus software and re-install the U2000.
----End
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A.3.16 Invalid License

Symptom
A message is displayed indicating that the license of the U2000 is invalid. As a result, the
U2000 cannot be started or certain functions cannot be used. How to Resolve the Problem that
the License Does Not Take Effect
Possible Causes
The license items may be incorrect.
The OS time may be incorrect.
Procedure
Check for and rectify the fault on Windows according to the following precautions:
NOTE
Assume that the U2000 is installed in the D:\U2000 directory.
1.
Ensure that the date of the OS is the current date.
2.
A unique license file exists in the D:\U2000\server\etc\conf\license path.

If more than one license files exist in the path, you must delete redundant
3.
license files manually.
4.
The NIC used during license application must be the NIC used on the server.
If the NICs are different, you must apply for a new license.
5.
The license file must comply with the U2000 version.
Suggestion and Summary

Do not modify the license file. Any modification made on the license file may result in the
invalidity of the license.
A.3.17 How to Rectify the Failure to Open the CAU Download Web
Page Because the Port Is Used
Question
How do I rectify the failure to open the CAU download web page because the port is used?
Answer
Step 1 Run the netstat -aon|findstr port number command in the CLI.
The port number: 80 (used for http) or 443 (used for https, which is more secure).
If no information is displayed, the port is not used. If any information is displayed, the port is
in use and the information in the rightmost column is the PID of the process that uses the port.
Step 2 On the Processes tab page in Windows Task Manager, right-click the PID and choose End
Process from the shortcut menu.
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Stop the process only after you confirm that it can be stopped. Otherwise, the U2000 may
fail to run properly.
If the PID list is not displayed on the Processes tab page, choose View > Select Columns
from the menu bar and select PID.
Step 3 Log in to the server OS.

Step 4 Start the tomcat process.
1.
Run the start_daem command in the CLI.
2.
After the daem has been started successfully, run the daem_ps command in the CLI. The
tomcat process is running if the displayed information contains javaw.exe.
----End
A.3.18 How to Solve the Problem Where the U2000 Server Fails to Be
Installed Due to a Network Issue
Question
How do I solve the problem where the U2000 fails to be installed due to a network issue.
Answer
During installation of the U2000, some NIC services must be invoked during software
installation. If the NIC is not activated, the U2000 server cannot be installed properly.
Resolve the network issue about the server and reinstall the U2000.
A.3.19 How to Restore the HWENGR Directory Which Is Misoperated

on Windows OS(Windows)
Question
After the HWENGR directory is deleted, the MSuite cannot be used and the database fails to
be backed up. How do I restore the HWENGR directory?
Answer
Step 1 Log in to the OS as the administrator user.
Step 2 Create the HWENGR directory on disk C.
Step 3 Access the directory in which the U2000 installation packages are stored. Then manually
copy all files and folders except for the thirdparty and install/data folders to the
C:\HWENGR path.
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NOTE
Before the U2000 is installed, the U2000 installation packages are usually copied to the D:\install path.
Step 4 Use the HWENGR folder in the D:\U2000\engineering\backup to overwrite the

C:\HWENGR folder.
NOTE
The D:\oss directory is the U2000 installation directory.
Step 5 In the CLI, use the unpack200 tool to decompress all files with the suffix of .pack.gz in the
c:\OSSENGR\engineering\plugins directory to Jar packages.
NOTE
Refer to the
> c:\OSSJRE\jre_win\bin\unpack200
c:\OSSENGR\engineering\plugins\BusinessCommonCBB_1.0.0.jar.pack.gz
c:\OSSENGR\engineering\plugins\BusinessCommonCBB_1.0.0.jar ......
----End
A.3.20 How to Solve the Problem Where the U2000 Fails to Receive
Alarms on Windows 7 OS
Question
How do I solve the problem where the U2000 fails to receive alarms on Windows 7 OS?
The TrapDispatcher process is deployed during the U2000 installation. The TrapDispatcher process uses
rawsocket to mask the source address. The Windows XP and Windows 7 do not support rawsocket.
Therefore, the U2000 cannot receive traps.
Answer
Step 1 Delete unnecessary trapreceiver instances by using the MSuite. Ensure that only one
trapreceiver instance exists in the environment, that is, only one trapreceiver process is
displayed on the System Monitor client.
Step 2 End the fault, trapreceiver, and TrapDispatcher processes on the System Monitor client.
Step 3 Modify the configuration file of the trapreceiver process.
Navigate to the U2000 installation directory /server/etc/conf and open the
TrapReceiver0101_svc.xml file.
Modify <param name="startarg">1 11101 127.0.0.1 31800 0</param> to
<param name="startarg">1 11101 127.0.0.1 162 0</param>
Step 4 Open the CLI and run the following commands:
>SettingTool -cmd import -file d:\oss\server\etc\conf\TrapReceiver0101_svc.xml
>svc_adm -cmd reload
Step 5 Update the binding data (skip this step if no NEs exist on the U2000):
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Run the following commands:

>isql -Usa -PDatabase password -SDBSVR
use fmdb
go
update tbl_SnmpDevTRBind set ReceiverID = 1
go
Step 6 Start the fault and trapreceiver processes and disable the TrapDispatcher process.
----End
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Uninstalling the U2000 Server
This topic describes how to uninstall the U2000 server.

B.1 Uninstallation Preparations
This topic describes the preparations for uninstalling the U2000 server.
B.2 Uninstallation Procedure
This topic describes how to uninstall the U2000 server on a Windows OS.
B.3 Verifying the U2000 Server Uninstallation
This topic describes how to verify the U2000 server uninstallation.
B.1 Uninstallation Preparations

This topic describes the preparations for uninstalling the U2000 server.
Procedure
Step 1 Log out of all running U2000 clients.
Step 2 End U2000 services and processes.
1.
Log in to the OS as a user with administrator rights.
2.
Double-click the stopserver.bat file in the U2000 path, that is, D:\oss\engr\engineering,
to end the U2000 MSuite processes.
On Windows Server 2008, the extension name of the .bat file is hidden by default. You can view the file
type to determine the extension name.
When you run a .bat file on Windows Server 2008, a user account control dialog box may be displayed.
In this case, click Yes to allow the program to make changes to the computer.
3.
Go to U2000 installation directory\server\platform\bin (for example,

D:\oss\server\platform\bin) and run the stopnms.bat script.
Step 3 End U2000 processes.

1.
Press Ctrl+Shift+Esc. The Windows Task Manager dialog box will be displayed.
2.
Click the Processes tab. Ensure that there is no imapmrb.exe, imapwatchdog.exe,

imapsysd.exe, imapeventmgr.exe, imap_sysmonitor.exe, ResourceMonitor.exe,
imapsvcd.exe, EmfGnlDevDm.exe and imapPortTrunkSvc.exe dialog box.
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Step 4 Verify that the quickstep process has been ended.

1.
Choose Start > Run and type cmd in the dialog box that appears.
2.
Run the following command in the CLI:

> netstat -an | findstr "12201"

TCP
0.0.0.0:12201
0.0.0.0:0
LISTENING
If the port information contains "LISTENING", the quickstep process is running. If the port information
contains "TIME_WAIT" or is blank, the quickstep process is ended.
3.
(Optional) Perform the following operations to end the quickstep process if it is running:
Navigate to the C:\OSSENGR\engineering\quickstep directory and run the
shutdown.bat script.
After the quickstep process is successfully ended, the window is automatically closed.
================================================================
*************
Quickstep
*****************************
================================================================
Stopping Quickstep ...
================================================================
The Quickstep service was stopped successfully.
================================================================
Removing the service for Quickstep...
================================================================
The service 'Tomcat5' has been removed
================================================================
Quickstep is successfully stopped.
================================================================
This window will be closed after 5 seconds.
================================================================
Step 5 Press Ctrl+Shift+Esc. In the Windows Task Manager dialog box, click the Processes tab
and check whether the httpd and tomcat processes exist. If the two processes exist, manually
end them.
SQL Server Configuration Manager, choose SQL Server Services from the navigation tree,
right-click SQL Server (MSSQLSERVER) in the right pane, and then choose Stop from the
shortcut menu to stop the database server. Then, choose Start to start the database server to
ensure that no external user accesses the SQL Server database.
When uninstalling the U2000 server, ensure that the database works properly. If the database has been
stopped, the uninstallation may fail.
----End
B.2 Uninstallation Procedure

This topic describes how to uninstall the U2000 server on a Windows OS.
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Prerequisites
Preparations for uninstalling the U2000 server software have been completed.
Context
Do not uninstall databases when uninstalling the U2000. If the database needs to be
uninstalled, uninstall the U2000 and then the database. Otherwise, some data files cannot
be deleted.
If the database and backup files need to be saved, manually back up the
D:\oss\server\var\backup directory to a non-installation directory of the U2000 before
uninstalling the U2000. This operation will uninstall the U2000. Specifically, this
operation will cause NEs fail to be managed and monitored and cause the U2000
database information to be deleted.
Procedure
Step 1 Log in to a Windows OS as an OS user with administrator rights. Choose Start >
Programs > Network Management System > Uninstall U2000.
Step 2 Click Next. The Information dialog box will be displayed. Click OK. The Uninstalling
dialog box will be displayed.
Step 3 Click Yes. The uninstallation process dialog box is displayed.
Step 4 After the uninstallation is complete, the Uninstallation Complete dialog box is displayed. .
Step 5 Click Finish. The Whether Restart the operating system dialog box is displayed.
Step 6 Click Yes to restart the OS.
Step 7 After the OS is restarted, navigate to the C:\OSSENGR\engineering directory and
double-click the stopserver.bat script.
Step 8 Verify that the quickstep process has been ended.
The quickstep process starts as the OS starts. Therefore, ensure that the quickstep process is ended. For
details, see B.1.
Step 9 Manually delete the C:\OSSENGR and C:\OSSJRE directories.

----End
B.3 Verifying the U2000 Server Uninstallation

This topic describes how to verify the U2000 server uninstallation.
Procedure
Step 1 Log in to a Windows OS as an OS user with administrator rights.
Step 2 Ensure that the shortcut icons are deleted from the Windows desktop. In addition, ensure that
the U2000 menu item has been deleted from the Start > Programs menu.
Step 3 Ensure that the installation path of the U2000 server, such as the D:\oss path, is deleted.
Step 4 Ensure that the environment variables of the U2000 have been deleted.
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1.
Right-click Computer and choose Properties from the shortcut menu.
2.
Click Advanced system setting and click the Advanced tab.
3.
Click Environment Variables. In the Environment Variables dialog box, verify that all
U2000 environment variables have been deleted For details, see 7.5.2 Checking the
Installation of the Single-Server System (Windows).
CAUTION
The path environment variable is carried by the system. During U2000 uninstallation, only
parameters newly added for the path environment variable will be deleted.
Step 5 Ensure that U2000 database files have been deleted.
1.
Choose Start > All Programs > Microsoft SQL Server 2008 > SQL Server
Management Studio. The Connect to Server window is displayed. Enter the server
name, and click Connect.
2.
Choose Databases for the local server from the navigation tree. Ensure that all databases
have been deleted, except System Databases and Database Snapshots.
----End
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C Powering Off the System
Powering Off the System
Three steps are required to shut down the U2000 server: stop the U2000 server processes, shut
down the database, and power off the server safely.
C.1 Stopping the U2000 Server Processes
Do not stop the U2000 server processes when the U2000 server is managing NEs. Stop the
U2000 server processes only for some special purposes, for example, changing the system
time of the computer where the server is installed or upgrading the version. This topic
describes how to stop the U2000 server processes in a Windows single-server system.
C.2 Shutting Down the Database
The U2000 can start properly only after the database is started. Before shutting down the
database, stop the U2000 server processes. This topic describes how to shut down the
database in a Windows single-server system.
C.3 Powering Off the Server Safely
Before shutting down the U2000 server, stop the U2000 server processes and the database.
This topic describes how to power off the Windows single-server system safely.
C.1 Stopping the U2000 Server Processes

Do not stop the U2000 server processes when the U2000 server is managing NEs. Stop the
U2000 server processes only for some special purposes, for example, changing the system
time of the computer where the server is installed or upgrading the version. This topic
describes how to stop the U2000 server processes on a Windows single-server system.
Prerequisites
Exit all running U2000 clients.
Procedure
server processes.
If imapmrb.exe, imapwatchdog.exe, imapsysd.exe, imapeventmgr.exe,
imap_sysmonitor.exe, ResourceMonitor.exe, imapsvcd.exe, EmfGnlDevDm.exe, and
imapPortTrunkSvc.exe are displayed in the process list, the U2000 server processes have
started.
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Step 3 Run the following procedure to stop U2000 server processes:

In the U2000 software installation directory, for example, D:\U2000\server\bin, run
stopnms.bat to stop U2000 server processes.
----End
Result
In Windows Task Manager, click the Processes tab and check that there is no process such as
imapmrb.exe, imapwatchdog.exe, imapsysd.exe, imapeventmgr.exe, imap_sysmonitor.exe,
ResourceMonitor.exe, imapsvcd.exe, EmfGnlDevDm.exe, and imapPortTrunkSvc.exe. So the
U2000 server processes have been stopped.
C.2 Shutting Down the Database

The U2000 can start properly only after the database is started. Before shutting down the
database, stop the U2000 server processes. This topic describes how to shut down the
database on a Windows single-server system.
Prerequisites
The U2000 server processes must have been stopped.
Procedure
Step 2 Choose Start > All Programs > Microsoft SQL Server 2008 > Configuration Tools > SQL
Server Configuration Manager > SQL Server Services.
Step 3 Right-click SQL Server (MSSQLSERVER) and choose Stop to stop the database.
----End
Result
Two methods are available for checking whether the SQL Server database can connect
normally.
Through the CLI:

1 Choose Start > Run.
2 In the Run dialog box, enter cmd. A command line interface (CLI) is displayed.
3 Run the following commands:
> isql -Usa -SDBSVR
In order to enhance the security of the database after the U2000 is installed, the sa
user may be manually disabled and replaced with a customized administrator name,
such as dbadmin.
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The prompt C:\> varies according to on-site conditions. If the system is logged in to as the
Administrator user, the default prompt is C:\Users\Administrator>. You can run the cd command to
switch the directory. A command example is
. The command prompt switches to c:\>.
If the displayed information includes 1>, you can connect to the database normally,
that is, the database is shut down. Otherwise, the database is started.
Through the GUI:

1 Click Start > All Programs > Microsoft SQL Server 2008 > SQL Server
Management Studio. The Connect to Server window is displayed.
2 Set parameters according to the following information and then click Connect.
Server type: Database Engine

Server name: DBSVR
Authentication: Windows Authentication
If the displayed SQL Server Management Studio window prompted, you can
connect to the database normally, that is, the database is started. Otherwise, the
database is shut down.
C.3 Powering Off the Server Safely

Before shutting down the U2000 server, stop the U2000 server processes and the database.
This topic describes how to power off the Windows single-server system safely.
Prerequisites
The U2000 server processes must have been stopped.
The database must have been shut down.
Procedure
Step 2 Choose Start > Shut down to shut down the Windows OS.
Step 3 If a KVM is equipped, power off the KVM switcher.
----End
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Glossary and Abbreviations

A
access control list
A list of entities, with their access rights, which are authorized to

have access to a resource.
access control
right
The level of right granted to a user for his access to certain items.
ACL
See access control list
advanced telecom
application
environment
A platform that is used by the hardware of the N2510. To expand the

system capacity smoothly, you only need to add certain boards to the
shelf and need not replace the server. This helps reduce the
investments of the customer.
AIS
See Alarm Indication Signal
Alarm
A message reported when a fault is detected by a device or by the

network management system during the process of polling devices.
Each alarm corresponds to a clear alarm. After a clear alarm is
received, the status of the corresponding alarm changes to cleared.
alarm
acknowledgement
An operation performed on an alarm. Through this operation, the

status of an alarm is changed from unacknowledged to
acknowledged, which indicates that the user starts handling the
alarm. The process during which when an alarm is generated, the
operator needs to acknowledge the alarm and take the right step to
clear the alarm.
alarm correlation
rule analyzing
A process of analyzing the alarms that meet alarm correlation rules.

If alarm 2 is generated within 5 seconds after alarm 1 is generated
and meets the alarm correlation analysis rules, the EMS masks alarm
2 or improves its severity level according to the alarm correlation
rules.
alarm delay time
The alarm delay time consists of the start delay time and the end
delay time. When an NE detects an alarm for a period, the period is
the start delay time. When an NE detects that the alarm disappears for
a period, the period is the end delay time. Unnecessary alarms that
are caused by error reports or jitters can be avoided by setting the
delay time.
alarm indication
On the cabinet of an NE, there are four indicators in different colors

indicating the current status of the NE. When the green indicator is
on, it indicates that the NE is powered on. When the red indicator is
on, it indicates that a critical alarm is generated. When the orange
indicator is on, it indicates that a major alarm is generated. When the
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yellow indicator is on, it indicates that a minor alarm is generated.

The ALM alarm indicator on the front panel of a board indicates the
current status of the board. (Metro)
Alarm Indication
Signal
A code sent downstream in a digital network as an indication that an

upstream failure has been detected and alarmed. It is associated with
multiple transport layers. Note: See ITU-T Rec. G.707/Y.1322 for
specific AIS signals.
alarm mask
On the host, an alarm management method through which users can

set conditions for the system to discard (not to save, display, or query
for) the alarm information meeting the conditions.
alarm reporting
to the EMS
immediately
On a device, an alarm is reported to the EMS at once after the alarm

is generated. On the EMS client, the corresponding alarm information
is displayed on the alarm panel.
alarm severity
The significance of a change in system performance or events.

According to ITU-T recommendations, an alarm can have one of the
following severities: Critical, Major, Minor, Warning.
alarm status
The devices in the network report traps to the NMS, which displays
the alarm statuses in the topological view. The status of an alarm can
be critical, major, minor and prompt.
alarm
synchronization
When alarm synchronization is implemented, the EMS checks the

alarm information in its database and on the NEs. If the alarm
information on the two locations is inconsistent, the alarm
information on the NEs is synchronized to the EMS database to
replace the original records.
ALC link
A piece of end-to-end configuration information, which exists in the

equipment (single station) as an ALC link node. Through the ALC
function of each node, it fulfills optical power control on the line that
contains the link.
ARP Proxy
When a host sends an ARP request to another host, the request is

processed by the DSLAM connected to the two hosts. The process is
called ARP proxy. This protocol helps save the bandwidth in the
networking of a low-rate WAN or helps implement the layer 3
communication between access devices in the networking of layer 2
isolation.
Asynchronous
Transfer Mode
A data transfer technology based on cell, in which packets allocation

relies on channel demand. It supports fast packet switching to achieve
efficient utilization of network resources. The size of a cell is 53
bytes, which consist of 48-byte payload and 5-byte header.
ATAE
See advanced telecom application environment
ATM
See Asynchronous Transfer Mode
Authority and
Domain Based
Management
The function of the NMS for authority management. With this

function, you can:
1. Partition and control the management authority
2. Manage device nodes and service data by region
3. Allocate users with different management and operation rights for
different regions
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auto-negotiation
An optional function of the IEEE 802.3u Fast Ethernet standard that

enables devices to automatically exchange information over a link
about speed and duplex abilities.
bandwidth
A range of transmission frequencies that a transmission line or

channel can carry on a network. It is the difference between the
highest and lowest frequencies the transmission line or channel. The
greater the bandwidth, the faster the data transfer rate.
BASE
A kind of bus or plane used to load software, transmit alarms and

maintain information exchange.
basic
input/output
system
A firmware stored in the computer mainboard. It contains basic

input/output control programs, power-on self test (POST) programs,
bootstraps, and system setting information. The BIOS provides
hardware setting and control functions for the computer.
BFD
See Bidirectional Forwarding Detection
Bidirectional
Forwarding
Detection
A simple Hello protocol, similar to the adjacent detection in the route

protocol. Two systems periodically send BFD detection messages on
the channel between the two systems. If one system does not receive
the detection message from the other system for a long time, you can
infer that the channel is faulty. Under some conditions, the TX and
RX rates between systems need to be negotiated to reduce traffic
load.
BIOS
See basic input/output system
board
Board refers to an electronic part that can be plugged in to provide

new capability. It comprises chips and electronic components and
these components are always on a flat and hard base and connected
through conductive paths. A board provides ports for upstream
connections or service provisioning.
Bond
Bond: On the SUSE Linux OS, the bond technology is used to form a
virtual layer between the physical layer and the data link layer. This
technology allows two server NICs connecting to a switch to be
bound to one IP address. The MAC addresses of the two NICs are
also automatically bound as one MAC address. In this manner, a
virtual NIC is formed. The bond technology supports two modes:
double-live and primary/secondary. In double-live mode, after
receiving request data from a remote server, the virtual NIC on the
server determines data transmission based on an algorithm,
improving network throughput and usability of the server. In
primary/secondary mode, if an NIC does not function properly,
services will be automatically switched to the other NIC, ensuring
service protection. The SUSE Linux OS supports the binding of NICs
in primary/secondary mode.
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C
C/S
See client/server software architecture
CAR
See committed access rate
CAU
See Client Auto Update
CDE
See Common Desktop Environment
CIR
See Committed Information Rate
client
A device that sends requests, receives responses, and obtains services

from the server.
Client Auto
Update
This function helps you to automatically detect the update of the

client version and upgrade the client. This keeps the version of the
client is the same as that of the server.
Client/Server
The model of interaction in a distributed system in which a program

at one site sends a request to a program at another site and awaits a
response. The requesting program is called a client. The program
satisfying the request is called the server. It is usually easier to build
client software than build the server software.
client/server
software
architecture
A message-based and modular software architecture that comprises

servers and clients. Compared with the centralized, mainframe, and
time sharing computing, the client/server software architecture
improves the usability, flexibility, interoperability, and scalability. In
this architecture, a client is defined as the party that requires services
and a server is defined as the party that provides services. The
client/server architecture reduces network traffic by providing a
query response rather than transferring all files.
cluster
A mechanism adopted to improve the system performance. Several

devices of the same type form a cluster. The exterior of a cluster is
some like a kind of equipment. In the interior of a cluster, the nodes
share the load.
committed access
rate
A traffic control method that uses a set of rate limits to be applied to

a router interface. CAR is a configurable method by which incoming
and outgoing packets can be classified into QoS (Quality of Service)
groups, and by which the input or output transmission rate can be
defined.
Committed
Information Rate
The rate at which a frame relay network agrees to transfer

information in normal conditions. Namely, it is the rate, measured in
bit/s, at which the token is transferred to the leaky bucket.
Common Desktop
Environment
The Common Desktop Environment (CDE) is an integrated graphical

user interface for open systems desktop computing. It delivers a
single, standard graphical interface for the management of data and
files (the graphical desktop) and applications. CDE's primary benefits
-- deriving from ease-of-use, consistency, configurability, portability,
distributed design, and protection of investment in today's
applications -- make open systems desktop computers as easy to use
as PCs, but with the added power of local and network resources
available at the click of a mouse.
Common Object
A specification developed by the Object Management Group in 1992
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Request Broker
Architecture
in which pieces of programs (objects) communicate with other

objects in other programs, even if the two programs are written in
different programming languages and are running on different
platforms. A program makes its request for objects through an object
request broker, or ORB, and does not need to know the structure of
the program from which the object comes. CORBA is designed to
work in object-oriented environments. See also IIOP, object
(definition 2), Object Management Group, object-oriented.
Common Object
Request Broker
Architecture
A specification developed by the Object Management Group in 1992

in which pieces of programs (objects) communicate with other
objects in other programs, even if the two programs are written in
different programming languages and are running on different
platforms. A program makes its request for objects through an object
request broker, or ORB, and does not need to know the structure of
the program from which the object comes. CORBA is designed to
work in object-oriented environments. See also IIOP, object
(definition 2), Object Management Group, object-oriented.
CORBA
See Common Object Request Broker Architecture
CORBA
See Common Object Request Broker Architecture
Data
Communication
Channel
Data Communication Channel. The data channel that uses the

D1-D12 bytes in the overhead of an STM-N signal to transmit
information on operation, management, maintenance and provision
(OAM&P) between NEs. The DCC channels that are composed of
bytes D1-D3 is referred to as the 192 kbit/s DCC-R channel. The
other DCC channels that are composed of bytes D4-D12 is referred to
as the 576 kbit/s DCC-M channel.
data
communication
network
A communication network used in a TMN or between TMNs to

support the data communication function.
data replication
link
A link used for data replication between the production machine and
redundancy machine. It is separated from the network of the primary
links.
DCC
See Data Communication Channel
DCN
See data communication network
DDN
See digital data network
Delay
An average time taken by the service data to transmit across the

network.
DG
disk group
DHCP
See Dynamic Host Configuration Protocol
digital data
network
A high-quality data transport tunnel that combines the digital channel

(such as fiber channel, digital microwave channel, or satellite
channel) and the cross multiplex technology.
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disk mirroring
A technique in which all or part of a hard disk is duplicated onto one

or more other hard disks, each of which ideally is attached to its own
controller. With disk mirroring, any change made to the original disk
is simultaneously made to the other disks so that if the original disk
becomes damaged or corrupted, the mirror disks will contain a
current, undamaged collection of the data from the original disk.
Dynamic Host
Configuration
Protocol
A client-server networking protocol. A DHCP server provides

configuration parameters specific to the DHCP client host requesting,
generally, information required by the host to participate on the
Internet network. DHCP also provides a mechanism for allocation of
IP addresses to hosts.
E1
A European standard for high-speed data transmission at 2.048

Mbit/s. It provides 32 x 64 kbit/s channels.
ECC
See embedded control channel
embedded control
channel
A logical channel that uses a data communications channel (DCC) as

its physical layer, to enable transmission of operation, administration,
and maintenance (OAM) information between NEs.
Equipment Serial
Number
A 32-bit number assigned by the mobile station manufacturer,

uniquely identifying the mobile station equipment.
ESN
See Equipment Serial Number
Fabric
A kind of bus/plane used to exchange system service data.
File Transfer
Protocol
A member of the TCP/IP suite of protocols, used to copy files

between two computers on the Internet. Both computers must support
their respective FTP roles: one must be an FTP client and the other an
FTP server.
FTP
See File Transfer Protocol
gateway
A device to connect two network segments which use different

protocols. It is used to translate the data in the two network segments.
gateway
network element
A network element that is used for communication between the NE

application layer and the NM application layer
GE
The IEEE standard dubbed 802.3z, which includes support for

transmission rates of1 Gbps (gigabit per second)--1,000 Mbps
(megabits per second)--over an Ethernet network.
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GMT
See Greenwich Mean Time
GNE
See gateway network element
graphical user
interface
A visual computer environment that represents programs, files, and

options with graphical images, such as icons, menus, and dialog
boxes, on the screen.
Greenwich
Mean Time
The mean solar time at the Royal Greenwich Observatory in

Greenwich near London in England, which by convention is at 0
degrees geographic longitude.
GUI
See graphical user interface
HA
See High Availability
HA system
See high availability system
half-duplex
A transmitting mode in which a half-duplex system provides for

communication in both directions, but only one direction at a time
(not simultaneously). Typically, after a party begins receiving a
signal, it must wait for the transmitter to stop transmitting, before
replying.
High
Availability
The ability of a system to continuously perform its functions during a

long period, which may exceed the suggested working time of the
independent components. You can obtain the high availability (HA)
by using the error tolerance method. Based on learning cases one by
one, you must also clearly understand the limitations of the system
that requires an HA ability and the degree to which the ability can
reach.
high availability
system
The high availability system (HA) system indicates that two servers
are adopted by a same computer. When the primary server is faulty,
the secondary server provides the environment on which the software
runs through the related technology.
Historical alarm
The confirmed alarms that have been saved in the memory and other
external memories.
host
The computer system that is connected with disks, disk subsystems,

or file servers and on which data is stored and I/Os are accessed. A
host can be a large computer, server, workstation, PC, multiprocessor
computer, and computer cluster system.
I
IANA
See Internet assigned numbers authority
ICA
See independent computing architecture
ICMP
See Internet Control Message Protocol
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IE
See Internet Explorer
IEEE
See Institute of Electrical and Electronics Engineers
iMAP
See integrated management application platform
independent
computing
architecture
An architecture that logically separates application execution from

user interfaces to transmit only keyboard actions, mouse responses,
and screen updates on the network.
Institute of
Electrical and
Electronics
Engineers
A society of engineering and electronics professionals based in the

United States but boasting membership from numerous other
countries. The IEEE focuses on electrical, electronics, computer
engineering, and science-related matters.
integrated
management
application
platform
N/A
International
Standard
Organization
One of two international standards bodies responsible for

developing international data communications standards.
International Organization for Standardization (ISO) works closely
with the International Electro- technical Commission (IEC) to
define standards of computing. They jointly published the ISO/IEC
SQL-92 standard for SQL.
International
Telecommunication
Union
Telecommunication
Standardization
An organization that establishes recommendations and coordinates

the development of telecommunication standards for the entire
world.
Internet assigned
numbers authority
The organization operated under the IAB. IANA delegates

authority for IP address-space allocation and domain-name
assignment to the NIC and other organizations. IANA also
maintains a database of assigned protocol identifiers used in the
TCP/IP suite, including autonomous system numbers.
Internet Control
Message Protocol
A network-layer (ISO/OSI level 3) Internet protocol that provides

error correction and other information relevant to IP packet
processing. For example, it can let the IP software on one machine
inform another machine about an unreachable destination. See also
communications protocol, IP, ISO/OSI reference model, packet
(definition 1).
Internet Explorer
Microsoft's Web browsing software. Introduced in October 1995,

the latest versions of Internet Explorer include many features that
allow you to customize your experience on the Web. Internet
Explorer is also available for the Macintosh and UNIX platforms.
Internet Protocol
The TCP/IP standard protocol that defines the IP packet as the unit
of information sent across an Internet and provides the basis for
connectionless, best-effort packet delivery service. IP includes the
ICMP control and error message protocol as an integral part. The
entire protocol suite is often referred to as TCP/IP because TCP and
IP are the two fundamental protocols. IP is standardized in RFC
791.
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Internet Protocol
Version 6
A update version of IPv4. It is also called IP Next Generation

(IPng). The specifications and standardizations provided by it are
consistent with the Internet Engineering Task Force (IETF).Internet
Protocol Version 6 (IPv6) is also called. It is a new version of the
Internet Protocol, designed as the successor to IPv4. The
specifications and standardizations provided by it are consistent
with the Internet Engineering Task Force (IETF).The difference
between IPv6 and IPv4 is that an IPv4 address has 32 bits while an
IPv6 address has 128 bits.
inventory
A physical inventory in the U2000, that is, a physical resource such

as a telecommunications room, rack, NE, subrack, board, subboard,
port, optical module, fiber/cable, fiber and cable pipe, link resource,
interface resource, access service, ONU, or NE e-label that can be
managed on the U2000, and the relationship between resources.
IP
See Internet Protocol
IPv4
The abbreviation of Internet Protocol version 4. IPv4 utilizes a

32bit address which is assigned to hosts. An address belongs to one
of five classes (A, B, C, D, or E) and is written as 4 octets separated
by periods and may range from 0.0.0.0 through to 255.255.255.255.
Each address consists of a network number, an optional subnetwork
number, and a host number. The network and subnetwork numbers
together are used for routing, and the host number is used to
address an individual host within the network or subnetwork. IPv4
addresses may also be represented using CIDR (Classless Inter
Domain Routing).
IPv6
See Internet Protocol Version 6
ISO
See International Standard Organization
ITU-T
See International Telecommunication Union Telecommunication

Standardization
J
Java Virtual
Machine
The environment in which Java programs run. The Java Virtual

Machine gives Java programs a software-based computer they can
interact with. Because the Java Virtual Machine is not a real
computer but exists in software, a Java program can run on any
physical computing platform.
JRE
Java runtime environment
JVM
See Java Virtual Machine
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K
keyboard, video,
and mouse
A hardware device installed in the integrated configuration cabinet.

KVM serves as the input and output device for the components inside
the cabinet. It consists of a screen, a keyboard, and a mouse.
KVM
See keyboard, video, and mouse
LAN
See Local Area Network
LCT
See Local Craft Terminal
LDAP
See Lightweight Directory Access Protocol
License
A permission that the vendor provides for the user with a specific
function, capacity, and durability of a product. A license can be a file
or a serial number. Usually the license consists of encrypted codes,
and the operation authority varies with different level of license.
Lightweight
Directory Access
Protocol
A TCP/IP based network protocol that enables access to a DSA. It

involves some reduced functionality from X.500 DAP specification.
Link Layer
Discovery
Protocol
The Link Layer Discovery Protocol (LLDP) is an L2D protocol

defined in IEEE 802.1ab. Using the LLDP, the NMS can rapidly
obtain the Layer 2 network topology and changes in topology when
the network scales expand.
LLDP
See Link Layer Discovery Protocol
load balancing
The distribution of activity across two or more servers or components

to avoid overloading any one with too many requests or too much
traffic.
Local Area
Network
A network formed by the computers and workstations within the

coverage of a few square kilometers or within a single building. It
features high speed and low error rate. Ethernet, FDDI, and Token
Ring are three technologies used to implement a LAN. Current LANs
are generally based on switched Ethernet or Wi-Fi technology and
running at 1,000 Mbit/s (that is, 1 Gbit/s).
Local Craft
Terminal
Local Craft Terminal. The terminal software that is used for local
maintenance and the management of NEs in the singer-user mode, to
realize integrated management of multi-service transmission network.
See also U2000.
MAN
See Metropolitan Area Network
MD5
See Message-Digest Algorithm 5
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MDP
See message dispatch process
message
dispatch process
N/A
Message-Digest
Algorithm 5
A one-way hashing algorithm that produces a 128-bit hash. Both

MD5 and Secure Hash Algorithm (SHA) are variations on MD4 and
are designed to strengthen the security of the MD5 hashing
algorithm.
Metropolitan
Area Network
A metropolitan area network (MAN) is a network that interconnects

users with computer resources in a geographic area or region larger
than that covered by even a large local area network (LAN) but
smaller than the area covered by a wide area network (WAN). The
term is applied to the interconnection of networks in a city into a
single larger network (which may then also offer efficient connection
to a wide area network). It is also used to mean the interconnection of
several local area networks by bridging them with backbone lines.
The latter usage is also sometimes referred to as a campus network.
modem
A device or program that enables a computer to transmit data over,

for example, telephone or cable lines. Computer information is stored
digitally, whereas information transmitted over telephone lines is
transmitted in the form of analog waves. A modem converts between
these two forms.
MS
Manual Switch
MSTP
See multi-service transmission platform
MSuite
NMS maintenance suite
multi-service
transmission
platform
A platform based on the SDH platform, capable of accessing,

processing and transmitting TDM services, ATM services, and
Ethernet services, and providing unified management of these
services.
NBI
See northbound interface
NE
See network element
network element
A network element (NE) contains both the hardware and the software
running on it. One NE is at least equipped with one system control
board which manages and monitors the entire network element. The
NE software runs on the system control board.
network layer
The network layer is layer 3 of the seven-layer OSI model of

computer networking. The network layer provides routing and
addressing so that two terminal systems are interconnected. In
addition, the network layer provides congestion control and traffic
control. In the TCP/IP protocol suite, the functions of the network
layer are specified and implemented by IP protocols. Therefore, the
network layer is also called IP layer.
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Network
Management
System
A system in charge of the operation, administration, and maintenance

of a network.
Network Time
Protocol
The Network Time Protocol (NTP) defines the time synchronization

mechanism. It synchronizes the time between the distributed time
server and the client.
new technology
file system
An advanced file system designed for use specifically with the

Windows NT operating system. It supports long file names, full
security access control, file system recovery, extremely large storage
media, and various features for the Windows NT POSIX subsystem.
It also supports object-oriented applications by treating all files as
objects with user-defined and system-defined attributes.
NMS
See Network Management System
northbound
interface
The interface that connects to the upper-layer device to realize

service provisioning, report alarms and performance statistics.
NTFS
See new technology file system
NTP
See Network Time Protocol
OAM
See operation, administration and maintenance
Object Set
A collection of managed objects. Object sets are established to

facilitate the user right management. If a user (or user group) is
authorized with the operation rights of an object set, the user (or user
group) can perform all the authorized operations on all the objects
within the object set. This saves you the trouble of setting the
management rights for each NE one by one. Object sets can be
created by geographical area, network layer, equipment type and so
on.
OMC
See Operation and Maintenance Center
ONU
See Optical Network Unit
Operation and
Maintenance
Center
An Operations and Maintenance Center is an element within a

network management system responsible for the operations and
maintenance of a specific element or group of elements. For example
an OMC-Radio may be responsible for the management of a radio
subsystem where an OMC-Switch may be responsible for the
management of a switch or exchange. However, these will in turn be
under the control of an NMC (Network Management Centre) which
controls the entire network.
Operation
Rights
Operation Rights specify the concrete operation that the user can
perform. The operation right aims at the security objects. If one user
has no right to manage one device, he or she cannot operate the
device.
Operation Set
A collection of operations. Classifying operations into operation sets
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helps to manage user operation rights. Operations performed by

different users have different impacts on system security. Operations
with similar impacts are classified into an operation set. Users or user
groups entitled to an operation set can perform all the operations in
the operation set. The NMS provides some default operation sets. If
the default operation sets cannot meet the requirements for right
allocation, users can create operation sets as required.
Operating
System
Operating System is abbreviated to OS. OS is the interface between

users and computers. It manages all the system resources of the
computer, and also provides an abstract computer for users. With the
help of OS, users can use the computers without any direct operation
on hardware. For the computer system, OS is a set of programs used
to manage all system resources; for users, OS provides a simple and
abstract method to use the system resources.
operation,
administration
and
maintenance
A group of network support functions that monitor and sustain

segment operation, activities that are concerned with, but not limited
to, failure detection, notification, location, and repairs that are
intended to eliminate faults and keep a segment in an operational
state and support activities required to provide the services of a
subscriber access network to users/subscribers.
Operations
Support System
A system whose main function is to run applications that manage

network elements, networks and services.
Optical Network
Unit
A form of Access Node that converts optical signals transmitted via

fiber to electrical signals that can be transmitted via coaxial cable or
twisted pair copper wiring to individual subscribers.
OS
See Operating System
OSS
See Operations Support System
packet loss ratio
The ratio of total lost packet outcomes to total transmitted packets in

a population of interest.
packet transport
network
N/A
PC
See Personal Computer
Peak
Information
Rate
Peak Information Rate. A traffic parameter, expressed in bit/s, whose

value should be not less than the committed information rate.
Personal
Computer
A computer used by an individual at a time in a business, a school, or

at home.
PIR
See Peak Information Rate
PMU
The unit that is used to monitor power supply in the equipment.
Point-to-Point
Protocol over
PPPoE, point-to-point protocol over Ethernet, is a network protocol

for encapsulating PPP frames in Ethernet frames. It is used mainly
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Ethernet
with DSL services. It offers standard PPP features such as

authentication, encryption, and compression.
port
1. Of a device or network, a point of access where signals may be

inserted or extracted, or where the device or network variables
may be observed or measured. (188)
2. In a communications network, a point at which signals can enter
or leave the network en
Power and
environment
monitoring unit
The power and environment monitoring unit is installed at the top of

the cabinet of the SDH equipment and is used to monitor the
environment variables, such as the power supply and temperature.
With external signal input through the relay, fire alarm, smoke alarm,
burglary alarm, and so on can be monitored as well. With the display
on NMS system, the change of environment can be monitored timely
and accurately. For the equipment installed on a power and
environment monitoring board, the following parameters can be set:
relay switch output control, temperature alarm threshold, relay usage
and alarm setting, query of DIP switch status, and so on.
PPPoE
See Point-to-Point Protocol over Ethernet
private network
A network which provides services to a specific set of users only (see

Recommendation I.570).
PSTN
See public switched telephone network
PTN
See packet transport network
public switched
telephone
network
Public Switched Telephone Network. A telecommunications network

established to perform telephone services for the public subscribers.
Sometimes called POTS.
RADIUS
See remote authentication dial-in user service
RADIUS
See Remote Authentication Dial in User Service
RAID
See Redundant Arrays of Independent Disks
Redundant
Arrays of
Independent
Disks
A data storage scheme that allows data to be stored and replicated in

a hardware disk group (logical hard disk) consisting of multiple hard
disks (physical hard disks). When multiple physical disks are set up
to use the RAID technique, they are said to be in a RAID array. The
hard disks in a RAID array provide higher data reliability and
input/output performance. There are various defined levels of RAID,
each offering differing trade-offs among access speed, reliability, and
cost. At present, there are seven basic RAID levels from RAID 0 to
RAID 6. These basic RAID levels can be further combined to form
new RAID levels, such as RAID 10 (a combination of RAID 0 and
RAID 1).
Remote
Authentication
Dial in User
RADIUS was originally used to manage the scattered users who use
the serial interface and modem, and it has been widely used in NAS.
NAS delivers the information about users on authentication,
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Service
authorization and accounting to the RADIUS server. RADIUS

stipulates how the user and accounting information is transferred
between NAS and RADIUS. The RADIUS server is responsible for
receiving the connection request from users to complete
authentication, and returning the configurations of the users to NAS.
remote
authentication
dial-in user
service
A security service that authenticates and authorizes dial-up users and

is a centralized access control mechanism. RADIUS uses the User
Datagram Protocol (UDP) as its transmission protocol to ensure
real-time quality. RADIUS also supports the retransmission and
multi-server mechanisms to ensure good reliability.
replicated
volume group
N/A
replication link
A link used for data replication between the production machine and
redundancy machine. It is physically separated from the network of
the primary links.
Rlink
See data replication link
RTN
Radio Transmission Node
RVG
See replicated volume group
Script file
It is the text file describing the physical information and

configuration information about the entire network, including the NE
configuration file, port naming file, end-to-end configuration file, NE
physical view script file, NMS information file and service
implementation data script file.
SDH
See Synchronous Digital Hierarchy
Secure File
Transfer
Protocol (SFTP)
A network protocol designed to provide secure file transfer over

SSH.
Secure Shell
(SSH)
A set of standards and an associated network protocol that allows

establishing a secure channel between a local and a remote computer.
A feature to protect information and provide powerful authentication
function for a network when a user logs in to the network through an
insecure network. It prevents IP addresses from being deceived and
plain text passwords from being captured.
Secure Sockets
Layer
A protocol for ensuring security and privacy in Internet

communications. SSL supports authentication of client, server, or
both, as well as encryption during a communications session.
Security Log
Security logs record the security operations on the NMS, such as

logging in to the server, modifying the password, and exiting from
the NMS server.
Serial Line
Interface
Serial Line Interface Protocol defines the framing mode over the
serial line to implement transmission of messages over the serial line
and provide the remote host interconnection function with a known
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Protocol
IP address.
server
3. On a local area network, a computer running administrative

software that controls access to the network and its resources,
such as printers and disk drives, and provides resources to
computers functioning as workstations on the network.
4. On the Internet or other network, a computer or program that
responds to commands from a client. For example, a file server
may contain an archive of data or program files; when a client
submits a request for a file, the server transfers a copy of the file
to the client.
5. A network device that provides services to network users by
managing shared resources, often used in the context of a
client-server architecture for a LAN.
SFTP
See Secure File Transfer Protocol (SFTP)
SSH
See Secure Shell (SSH)
shelf
management
module
The shelf management board of the ATAE server.
Signal Noise
Ratio
The SNR or S/N (Signal to Noise Ratio) of the amplitude of the

desired signal to the amplitude of noise signals at a given point in
time. SNR is expressed as 10 times the logarithm of the power ratio
and is usually expressed in dB (Decibel).
Signal to Noise
Ratio Margin
The signal-to-noise ratio margin represents the amount of increased

received noise (in dB) relative to the noise power that the system is
designed to tolerate and still meet the target BER of accounting for
all coding gains included in the design.
Simple Mail
Transfer
Protocol
The TCP/IP (Transmission Control Protocol/Internet Protocol)

protocol which facilitates the transfer of electronic-mail messages,
specifies how two systems are to interact, and the format of messages
used to control the transfer of electronic mail.
Simple Network
Management
Protocol
A network management protocol of TCP/IP. It enables remote users

to view and modify the management information about a network
element. This protocol ensures the transmission of management
information between any two points. The polling mechanism is
adopted to provide basic function sets. According to SNMP, agents,
which can be hardware as well as software, can monitor the activities
of various devices on the network and report these activities to the
network console workstation. Control information about each device
is maintained by a management information block.
Simple Network
Time Protocol
A protocol that is adapted from the Network Time Protocol (NTP)

and synchronizes the clocks of computers over the Internet.
SLIP
See Serial Line Interface Protocol
SMM
See shelf management module
SMTP
See Simple Mail Transfer Protocol
SNMP
See Simple Network Management Protocol
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SNR
See Signal Noise Ratio
SNRM
See Signal to Noise Ratio Margin
SNTP
See Simple Network Time Protocol
SONET
See Synchronous Optical Network
SQL
See structured query language
SSL
See Secure Sockets Layer
static route
A route that cannot adapt to the change of network topology.

Operators must configure it manually. When a network topology is
simple, the network can work in the normal state if only the static
route is configured. It can improve network performance and ensure
bandwidth for important applications. Its disadvantage is as follows:
When a network is faulty or the topology changes, the static route
does not change automatically. It must be changed by the operators.
Stelnet
Secure Shell Telnet
structured query
language
A database query and programming language widely used for

accessing, querying, updating, and managing data in relational
database systems.
SVM
Solaris Volume Manager
Switching
restoration time
It refers to the period of time between the start of detecting and the
moment when the line is switched back to the original status after
protection switching occurs in the MSP sub-network.
Synchronous
Digital
Hierarchy
SDH is a transmission scheme that follows ITU-T G.707, G.708, and

G.709. It defines the transmission features of digital signals such as
frame structure, multiplexing mode, transmission rate level, and
interface code. SDH is an important part of ISDN and B-ISDN. It
interleaves the bytes of low-speed signals to multiplex the signals to
high-speed counterparts, and the line coding of scrambling is only
used only for signals. SDH is suitable for the fiber communication
system with high speed and a large capacity because it uses
synchronous multiplexing and flexible mapping structure.
Synchronous
Optical Network
Synchronous Optical Network, is a method for communicating

digital information using lasers or light-emitting diodes (LEDs) over
optical fiber. The method was developed to replace the
Plesiochronous Digital Hierarchy (PDH) system for transporting
large amounts of telephone and data traffic and to allow for
interoperability between equipment from different vendors. SONET
defines interface standards at the physical layer of the OSI
seven-layer model. The standard defines a hierarchy of interface rates
that allow data streams at different rates to be multiplexed. SONET
establishes Optical Carrier (OC) levels from 51.8 Mbps (OC-1) to
9.95 Gbps (OC-192).
SYSLOG
Syslog is an industry standard protocol for recording device logs.
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T
TCP
See Transmission Control Protocol
TCP/IP
See Transmission Control Protocol/Internet Protocol
Telecommunicat
ion Management
Network
The Telecommunications Management Network is a protocol model

defined by ITU-T for managing open systems in a communications
network. Architecture for management, including planning,
provisioning, installation, maintenance, operation and administration
of telecommunications equipment, networks and services.
Telnet
Standard terminal emulation protocol in the TCP/IP protocol stack.

Telnet is used for remote terminal connection, enabling users to log
in to remote systems and use resources as if they were connected to a
local system. Telnet is defined in RFC 854.
TFTP
See Trivial File Transfer Protocol
Time zone
A division of the earth's surface, usually extending across 15 degrees

of longitude devised such that the standard time is the time at a
meridian at the center of the zone.
timing task
management
The system can create a timing task (such as backing up, loading and
recovering a task), run a timing task automatically, and suspend or
resume a timing task.
TMN
See Telecommunication Management Network
Transmission
Control Protocol
One of the core protocols of the Internet protocol suite. Using TCP,
applications on networked hosts can create connections to one
another, over which they can exchange streams of data. TCP
guarantees reliable and in-order delivery of data from the sender to
the receiver. TCP also distinguishes data for multiple connections by
concurrent applications running on the same host.
Transmission
Control
Protocol/Internet
Protocol
Common name for the suite of protocols developed to support the

construction of worldwide internetworks.
Trivial File
Transfer
Protocol
A small and simple alternative to FTP for transferring files. TFTP is

intended for applications that do not need complex interactions
between the client and server. TFTP restricts operations to simple file
transfers and does not provide authentication. TFTP is small enough
to be contained in ROM to be used for bootstrapping diskless
machines.
UDP
See User Datagram Protocol
UPS
Uninterruptible Power Supply
User Datagram
Protocol
A TCP/IP standard protocol that allows an application program on

one device to send a datagram to an application program on another.
User Datagram Protocol (UDP) uses IP to deliver datagrams. UDP
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provides application programs with the unreliable connectionless

packet delivery service. Therefore, UDP messages can be lost,
duplicated, delayed, or delivered out of order. UDP is used to try to
transmit the data packet, that is, the destination device does not
actively confirm whether the correct data packet is received.
V
VCS
See Veritas Cluster Server
Veritas Cluster
Server
A High-availability cluster software, for Unix, Linux and Microsoft

Windows computer systems, created by Veritas Software. It provides
application cluster capabilities to systems running Databases, file
sharing on a network, electronic commerce websites or other
applications.
Veritas Volume
Manager
A software product from Veritas Inc. The Veritas Volume Manager is

used to manage disk storage.
Veritas Volume
Replicator
A wide area network data replication solution offered by VERITAS

for multiple operating systems. These include. AIX, HPUX and
Solaris.
Virtual Local
Area Network
A logical grouping of two or more nodes which are not necessarily

on the same physical network segment but which share the same IP
network number. This is often associated with switched Ethernet.
Virtual Router
Redundancy
Protocol
A protocol used for multicast or multicast LANs such as an Ethernet.

A group of routers (including an active router and several backup
routers) in a LAN is regarded as a virtual router, which is called a
backup group. The virtual router has its own IP address. The host in
the network communicates with other networks through this virtual
router. If the active router in the backup group fails, one of the
backup routers become the active one and provides routing service
for the host in the network.
VLAN
See Virtual Local Area Network
volume
A logical unit for disk virtualization management, and basic object

for host applications.
VRRP
See Virtual Router Redundancy Protocol
VVM
See Veritas Volume Manager
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W
WAN
See Wide Area Network
wavelength
division
multiplexing
A technology that uses the characteristics of broad bandwidth and

low attenuation of single mode optical fiber, uses multiple
wavelengths as carriers, and allows multiple channels to transmit
simultaneously in a single fiber.
WDM
See wavelength division multiplexing
Wide Area
Network
A network composed of computers which are far away from each

other which are physically connected through specific protocols.
WAN covers a broad area, such as a province, a state or even a
country.
Wireless Local
Area Network
A generic term covering a multitude of technologies providing local

area networking via a radio link. Examples of WLAN technologies
include WiFi (Wireless Fidelity), 802.11b and 802.11a, HiperLAN,
Bluetooth, and so on.
WLAN
See Wireless Local Area Network
work station
A terminal or microcomputer, usually one that is connected to a

mainframe or to a network, at which a user can perform applications.
WS
See work station
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iManager U2000 Unified Network Management System

About This Document

About This Document

Technical support engineers

Installation and commissioning engineers

Huawei Proprietary and Confidential

iManager U2000 Unified Network Management System

About This Document

The keywords of a command line are in boldface.

Command arguments are in italics.

Items (keywords or arguments) in brackets [ ] are optional.

Optional items are grouped in braces and separated by vertical

Optional items are grouped in brackets and separated by

Optional items are grouped in braces and separated by vertical

Optional items are grouped in brackets and separated by

Buttons, menus, parameters, tabs, window, and dialog titles are

Huawei Proprietary and Confidential

iManager U2000 Unified Network Management System

About This Document

Multi-level menus are in boldface and separated by the ">"

Changes in Issue 01 (2015-03-25) Based on Product Version V100R009C00

Huawei Proprietary and Confidential

iManager U2000 Unified Network Management System

2 Installation and Commissioning Process ................................................................................. 3

6 Installing the Security Hardening Software for Windows OS .......................................... 22

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iManager U2000 Unified Network Management System

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iManager U2000 Unified Network Management System

Glossary and Abbreviations ........................................................................................................ 89

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1.1 Installation Solution Overview

Workstation: A workstation refers to a high-end microcomputer equipped with a large

Huawei Proprietary and Confidential

iManager U2000 Unified Network Management System

Deployment package: Refers to a software unit that is deployed on a computer.

System single-instance: These types of deployment packages can be installed on only

Single-server single-instance: These types of deployment packages can be installed

Single-server multi-instance: These types of deployment packages can be installed on

1.3 Restrictions on Installation and Commissioning

To prevent program conflict, it is recommended that other unnecessary software not be

Only one U2000 can be installed on a server.

Installing the U2000 server software on Windows XP is not supported.

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iManager U2000 Unified Network Management System

2 Installation and Commissioning Process

Installation and Commissioning Process

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iManager U2000 Unified Network Management System

2 Installation and Commissioning Process

Figure 2-1 Installation flowchart for the single-server system (Windows)

Prepare for installation.

3 Installing the U2000

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iManager U2000 Unified Network Management System